AT&T & Verizon VoLTE and VoWiFi calling/texting thread - OnePlus 6T Questions & Answers

Hi all. Posting this for users looking for answers on VoLTE and WoWifi on the 6T on AT&T & Verizon. If users with access to the OP6T could please test and report, that would be very helpful. Since the pixel 3 now supports both VoLTE & VoWiFi (on AT&T) there is perhaps some hope that OnePlus will also support it.
1: On AT&T, is there an option for Voice over LTE and Wifi calling and does it work?
2: On Verizon, I know Voice over LTE will work, but what about Wifi Calling?
Screen shots welcome I will have my hands on the device as soon as its available and will report since I have all the carriers, but thought maybe someone might get their hands on one early and could report. It might make a big difference on whether or now some users buy the device.! Thanks guys!

Yeah, whether or not I get the OP6T depends entirely on whether VoLTE and VoWiFi work on AT&T.
Eagerly waiting for updates!

hosss870 said:
Yeah, whether or not I get the OP6T depends entirely on whether VoLTE and VoWiFi work on AT&T.
Eagerly waiting for updates!
Click to expand...
Click to collapse
Same here!

AT&T & Verizon VoLTE and VoWiFi calling/texting thread
Same here. I’ve got a spot in SC where I got for holidays annually where, without Wi-Fi calling, my phone is a paperweight. I’ve always wanted to try a OnePlus but if there’s no Wi-Fi calling I’ll have to pass and stick with my XS Max.
I’ve already ordered but it’ll be a quick turnaround if that doesn’t work.
Sent from my iPhone using Tapatalk

This question came up in the AMA with the OP team in their community forums last week, and Pei himself said VoWifi isn't supported at the moment.

Just got my device today so update time..
1: VoLTE works on Verizon by default as soon as you pop in the SIM. All the Verizon LTE bands seem to work fine.. in this area, 2,4,13, & 66. no option in the menu for wiFi calling, even though it works fine in my pixel 3 where my verizon SIM just was.
2: Neither VoLTE or VoWiFI work on AT&T by default. No option for either in the settings at all. So no change there from OP5/5T/6 ETC. However, if you go do the dialer, dial *#800# and hit enter, select oneplus logkit, scroll down to function switch and select it, and check the box for VoLTE switch and Vowifi switch and then reboot, it puts the VOLTE setting and VoWiFI setting in for both the Verizon and AT&T SIM. and while you can enable VoWIFI on both Verizon and AT&T, it DOES NOT work on either. On AT&T however, as long as you have a VOLTE capable/recognized IMEI on your AT&T account for your line, VoLTE/HD voice work just fine.
So, while it is amazing to have, for the first time ever a DUAL SIM phone that supports both VZW & AT&T at the same time, it is a too bad that VoWiFI does not work on either, Especially now that the Pixel 3 Supports it on both carriers.

crowsnestitsupport said:
Just got my device today so update time..
1: VoLTE works on Verizon by default as soon as you pop in the SIM. All the Verizon LTE bands seem to work fine.. in this area, 2,4,13, & 66. no option in the menu for wiFi calling, even though it works fine in my pixel 3 where my verizon SIM just was.
2: Neither VoLTE or VoWiFI work on AT&T by default. No option for either in the settings at all. So no change there from OP5/5T/6 ETC. However, if you go do the dialer, dial *#800# and hit enter, select oneplus logkit, scroll down to function switch and select it, and check the box for VoLTE switch and Vowifi switch and then reboot, it puts the VOLTE setting and VoWiFI setting in for both the Verizon and AT&T SIM. and while you can enable VoWIFI on both Verizon and AT&T, it DOES NOT work on either. On AT&T however, as long as you have a VOLTE capable/recognized IMEI on your AT&T account for your line, VoLTE/HD voice work just fine.
So, while it is amazing to have, for the first time ever a DUAL SIM phone that supports both VZW & AT&T at the same time, it is a too bad that VoWiFI does not work on either, Especially now that the Pixel 3 Supports it on both carriers.
Click to expand...
Click to collapse
proof

crowsnestitsupport said:
Hi all. Posting this for users looking for answers on VoLTE and WoWifi on the 6T on AT&T & Verizon. If users with access to the OP6T could please test and report, that would be very helpful. Since the pixel 3 now supports both VoLTE & VoWiFi (on AT&T) there is perhaps some hope that OnePlus will also support it.
1: On AT&T, is there an option for Voice over LTE and Wifi calling and does it work?
2: On Verizon, I know Voice over LTE will work, but what about Wifi Calling?
Screen shots welcome I will have my hands on the device as soon as its available and will report since I have all the carriers, but thought maybe someone might get their hands on one early and could report. It might make a big difference on whether or now some users buy the device.! Thanks guys!
Click to expand...
Click to collapse
Has anyone used the dialer code *#*#4636#*#* & try to toggle VoLTE &/OR VoWI-FI ?

Thanks for the info. I'm looking to get the 6T to use on AT&T. I've never used an unlocked/non-AT&T branded phone on my line. Are there any other limitations that AT&T implements on non-AT&T branded devices? Do they throttle data speeds? Any issues with SMS/MMS working like some Verizon users are experiencing? Would I need to contact AT&T to have any special provisioning just to get it to work? I appreciate any insight on this.

sharksfan7 said:
Thanks for the info. I'm looking to get the 6T to use on AT&T. I've never used an unlocked/non-AT&T branded phone on my line. Are there any other limitations that AT&T implements on non-AT&T branded devices? Do they throttle data speeds? Any issues with SMS/MMS working like some Verizon users are experiencing? Would I need to contact AT&T to have any special provisioning just to get it to work? I appreciate any insight on this.
Click to expand...
Click to collapse
I'm not on AT&T so,I'm not gonna speculate.
Perhaps someone will chime-in soon for more definitive information.

My OnePlus 6t came in today. Took sim out of my Pixel 3 XL and popped it in. Everything is working except I can't SEND text messages. I can receive them and make calls, data is fine (actually amazing 44.5 mbps d/l, which is good for around here.)
I've tried chatting with Verizon, but after I told them what device, there was a long pause and then she asked if it was an iPhone
Here are my troubleshooting steps I've followed.
-deleted app cache and storage
-reset device
-factory reset device
-cleared cache partition in recovery
Any suggestions? I put the sim back in my Pixel and all the messages came through. I've tried both slots.
Mobile network state-Connected
Service state-In service
Mobile voice network type-4g
Mobile data network types-4g
EID-unknown (??)

There is another thread discussing why a lot of people using 6T on Verizon having problem receiving SMS and MMS. Something the phone being LTE only on Verizon. Maybe you are having the same problem? Worth reading that thread.

akmsr said:
There is another thread discussing why a lot of people using 6T on Verizon having problem receiving SMS and MMS. Something the phone being LTE only on Verizon. Maybe you are having the same problem? Worth reading that thread.
Click to expand...
Click to collapse
Yes. that would be best. I didn't need to do anything with mine, it just worked. However, I do have the latest version the the Verizon SIM card. Not sure if that matters. I was using a Pixel 3 before.

sharksfan7 said:
Thanks for the info. I'm looking to get the 6T to use on AT&T. I've never used an unlocked/non-AT&T branded phone on my line. Are there any other limitations that AT&T implements on non-AT&T branded devices? Do they throttle data speeds? Any issues with SMS/MMS working like some Verizon users are experiencing? Would I need to contact AT&T to have any special provisioning just to get it to work? I appreciate any insight on this.
Click to expand...
Click to collapse
I have used AT&T for years on unlocked devices. I have tested everything Data speeds are just fine. no issues there. the OP6T supports all the bands on AT&T so coverage should be just fine for you. The limits are as follows:
1: built in visual voicemail will not work, you will need to use the AT&T visual Voicemail app from the store.
2: Wifi calling/texting will not work
3: VoLTE/HD Voice will only work with the above mentioned trickery. Root is NOT needed. just the *#800# thing
the only provisioning you may need is the AT&T imei for VoLTE (Easiest to do online) after installing your AT&T SIM in the OP6T, if VoLTE doesn't work after following the instruction in this thread, log into your AT&T account and update your IMEI to one of your past AT&T phones that support VoLTE and update, reboot you OP6T and bingo, it will work. No other provisioning or limitations that I know of. And if VoLTE/HD Voice isn't important to you, you can ignore all this. Your existing AT&T SIM just needs installed in your OP6T and your good to go!

KOLIOSIS said:
Has anyone used the dialer code *#*#4636#*#* & try to toggle VoLTE &/OR VoWI-FI ?
Click to expand...
Click to collapse
The *#800# enables all those options. But it doesn't help anything on Verizon, and on AT&T it does work for VoLTE if a VOLTE enabled IMEI is on your AT&T account, but it doesn't work for wifi calling. I wish it was just illegal for the carriers to block services just because its a non branded phone

natypes said:
My OnePlus 6t came in today. Took sim out of my Pixel 3 XL and popped it in. Everything is working except I can't SEND text messages. I can receive them and make calls, data is fine (actually amazing 44.5 mbps d/l, which is good for around here.)
I've tried chatting with Verizon, but after I told them what device, there was a long pause and then she asked if it was an iPhone
Here are my troubleshooting steps I've followed.
-deleted app cache and storage
-reset device
-factory reset device
-cleared cache partition in recovery
Any suggestions? I put the sim back in my Pixel and all the messages came through. I've tried both slots.
Mobile network state-Connected
Service state-In service
Mobile voice network type-4g
Mobile data network types-4g
EID-unknown (??)
Click to expand...
Click to collapse
Here are various threads.. Not sure if there are answers. But again, it just worked for me.. Sorry I'm not more help.
https://forum.xda-developers.com/oneplus-6t/help/verizon-oneplus-6t-im-happy-one-t3863258
https://forum.xda-developers.com/oneplus-6t/help/feeling-6t-verizon-t3861188
https://forum.xda-developers.com/oneplus-6t/help/wifi-calling-incoming-phone-calls-text-t3863595
https://forum.xda-developers.com/oneplus-6t/help/verizon-to-to-sms-t3863352

crowsnestitsupport said:
Just got my device today so update time..
1: VoLTE works on Verizon by default as soon as you pop in the SIM. All the Verizon LTE bands seem to work fine.. in this area, 2,4,13, & 66. no option in the menu for wiFi calling, even though it works fine in my pixel 3 where my verizon SIM just was.
2: Neither VoLTE or VoWiFI work on AT&T by default. No option for either in the settings at all. So no change there from OP5/5T/6 ETC. However, if you go do the dialer, dial *#800# and hit enter, select oneplus logkit, scroll down to function switch and select it, and check the box for VoLTE switch and Vowifi switch and then reboot, it puts the VOLTE setting and VoWiFI setting in for both the Verizon and AT&T SIM. and while you can enable VoWIFI on both Verizon and AT&T, it DOES NOT work on either. On AT&T however, as long as you have a VOLTE capable/recognized IMEI on your AT&T account for your line, VoLTE/HD voice work just fine.
So, while it is amazing to have, for the first time ever a DUAL SIM phone that supports both VZW & AT&T at the same time, it is a too bad that VoWiFI does not work on either, Especially now that the Pixel 3 Supports it on both carriers.
Click to expand...
Click to collapse
So glad that I found this post. I am coming from an AT&T branded Galaxy S8 to my new OnePlus 6T. The above instructions worked like a charm for AT&T. I ran some tests. The OnePlus displays "HD" when I call my wife on her phone on AT&T and VoLTE shows in the status bar. When I toggle it back off I lose "HD" on the phone call screen. Also, LTE stays on during calls with VoLTE turned on and I ran a speedtest with it on and off and I definitely get 4G speed with it on and it downgrades to HSPA+ with VoLTE off and speed goes way down. Hopefully VoWIFI will be supported soon but that's not a deal breaker for me as I get great reception most of the time where I live, work and travel.

KOLIOSIS said:
Has anyone used the dialer code *#*#4636#*#* & try to toggle VoLTE &/OR VoWI-FI ?
Click to expand...
Click to collapse
I am on att had it all working on my unlocked NOTE 8. Now I can't even get volte cause it's all grayed out.

The service providers don't want you to buy unlocked phones. They make zero on them!! So that's why they block stuff. It's an antitrust lawsuit waiting to happen!! A$$h0!€$
Sent from my SM-N960U using Tapatalk

I've got AT&T as my primary and Verizon as #2. I just got off the phone with Verizon, told them I needed to add the CDMA Less feature to fix my texting. He checked a box on his end and I got a flood of texts in...what was even better, it was a work phone on a business account. I didn't even have to provide any real information to him and he was able to fix me up. He was aware of the issue though, he'd asked if it was a 6T from T-Mobile...so someone sent out a bulletin somewhere that he had read.
Anyway, I left Verizon to go to AT&T specifically for this plan of having one phone to cover 2 lines while one being fully functional (AT&T), so far it's been working well switching between SIMs for texting and making phone calls.
What were you specifically looking to find out?
Edit: found what you're looking for...however I'm not sure where those settings are even at.

Related

T-Mobile VoLTE, Voice Calls with OTA MM ?

Last I saw, it appeared that OTA Marshmallow 6.0 on Moto X Pure Edition had voice call problems with VoLTE enabled, on T-Mobile.
The workaround was to disable VoLTE (Disable "Enhanced LTE"), to maintain good voice calls quality.
Can anyone offer info on whether this is still a problem with OTA MM, T-Mobile, and VoLTE?
I'm staying with 5.1.1 until I see this resolved, either on T-Mobile end, MM, or maybe with a fix to some offending component or app.
TIA...
Please everyone let Motorola know about this bug so that they will fix it.
https://forums.lenovo.com/t5/Moto-X...l-audio-after-MM-upgrade-w-VoLTE/td-p/3239629
I read that thread a while back. My conclusion was there was insufficient resources when the screen off when on VoLTE. I'd think using a kernel manager with a custom kernel would let you set a higher cpu speed with the screen off, or maybe enable more cores to be available.
There still no fix for VolTE voice calls bug on this phone?
No fix. Motorola/Lenovo is basically ignoring us. You can see this in the long running Motorola support forum thread. Kernel change does not help as it has been tried already. Moto sucks.
That's a bummer. I think I'm going to return it before I loose the window. My last phone was an LG G2 and the VoltE worked flawlessly. It is sad that a newer/better specs phone is worse in that area than a 2013 phone.
Sent from my XT1575 using Tapatalk
If I downgrade to KitKat the bug will still be there? Or maybe use another modem/radio?
hachuelo said:
If I downgrade to KitKat the bug will still be there? Or maybe use another modem/radio?
Click to expand...
Click to collapse
KitKat does not exist for this device. Lollipop does not have the VOLTE bug. But you will loose band 12 LTE.
I don't think this is a Lenovo issue. I'm on AT&T and pretty much they only support VoLTE on their branded phones. Blame your carrier, not the phone. VOLTE does work on Verizon as I know two other people with this phone on VZ and once they got MM update, it worked.
Sent from my awesome phone!
aybarrap1 said:
I don't think this is a Lenovo issue. I'm on AT&T and pretty much they only support VoLTE on their branded phones. Blame your carrier, not the phone. VOLTE does work on Verizon as I know two other people with this phone on VZ and once they got MM update, it worked.
Sent from my awesome phone!
Click to expand...
Click to collapse
That could be true. T-Mobile tells me they are aware of it.
kevev said:
That could be true. T-Mobile tells me they are aware of it.
Click to expand...
Click to collapse
I don't want to jinx myself but I have had my XT1575 (US) since October but recently switched to T-Mobile from VZ. Although my bootloader is still unlocked, I am running stock 6.0 (24.201.3 - Feb Security Update) and have had zero VoLTE issues (even on VZ it worked fine once enabled on my account)... Still no Wifi-Calling (on either carrier) with my XT1575, but HD Voice works great when calling another T-Mobile VoLTE phone (HD icon appears and voice quality/audio range is noticeably improved).
Not to state the obvious, but have those of you with VoLTE issues go into the hidden "testing" menu and made sure the VoLTE Provisioning Flag was set to "ON"? Access the Testing menu by entering these keys from the dialpad: *#*#4636#*#* and go under Phone Information then scroll down...
Also, make sure you have the T-Mobile LTE APN (Access Point Name) configured and enabled (should be auto-provisioned as "T-Mobile US 260 LTE" but if not the APN is "fast.t-mobile.com" and there are instructions for manually configuring their APN on their website).
Hope this helps.
ech1253 said:
I don't want to jinx myself but I have had my XT1575 (US) since October but recently switched to T-Mobile from VZ. Although my bootloader is still unlocked, I am running stock 6.0 (24.201.3 - Feb Security Update) and have had zero VoLTE issues (even on VZ it worked fine once enabled on my account)... Still no Wifi-Calling (on either carrier) with my XT1575, but HD Voice works great when calling another T-Mobile VoLTE phone (HD icon appears and voice quality/audio range is noticeably improved).
Not to state the obvious, but have those of you with VoLTE issues go into the hidden "testing" menu and made sure the VoLTE Provisioning Flag was set to "ON"? Access the Testing menu by entering these keys from the dialpad: *#*#4636#*#* and go under Phone Information then scroll down...
Also, make sure you have the T-Mobile LTE APN (Access Point Name) configured and enabled (should be auto-provisioned as "T-Mobile US 260 LTE" but if not the APN is "fast.t-mobile.com" and there are instructions for manually configuring their APN on their website).
Hope this helps.
Click to expand...
Click to collapse
VOLTE Provisioned flag is set. APN is correct.
Tinkerer_ said:
Last I saw, it appeared that OTA Marshmallow 6.0 on Moto X Pure Edition had voice call problems with VoLTE enabled, on T-Mobile.
The workaround was to disable VoLTE (Disable "Enhanced LTE"), to maintain good voice calls quality.
Can anyone offer info on whether this is still a problem with OTA MM, T-Mobile, and VoLTE?
I'm staying with 5.1.1 until I see this resolved, either on T-Mobile end, MM, or maybe with a fix to some offending component or app.
TIA...
Click to expand...
Click to collapse
It really doesn't matter if you upgrade the phone from Lollipop because VoLTE didn't exist on the phone until the Marshmallow upgrade. If you have problems with calls you can turn VoLTE off which is what you have now.
heap1 said:
It really doesn't matter if you upgrade the phone from Lollipop because VoLTE didn't exist on the phone until the Marshmallow upgrade. If you have problems with calls you can turn VoLTE off which is what you have now.
Click to expand...
Click to collapse
It does if we want to make calls on LTE band 12 as this band only supports VOLTE for voice.
kevev said:
It does if we want to make calls on LTE band 12 as this band only supports VOLTE for voice.
Click to expand...
Click to collapse
I think you misunderstood what I said. VoLTE was not added to the phone until the Marshmallow upgrade. If you are still using Lollipop VoLTE doesn't exist.
ech1253 said:
I don't want to jinx myself but I have had my XT1575 (US) since October but recently switched to T-Mobile from VZ. Although my bootloader is still unlocked, I am running stock 6.0 (24.201.3 - Feb Security Update) and have had zero VoLTE issues (even on VZ it worked fine once enabled on my account)... Still no Wifi-Calling (on either carrier) with my XT1575, but HD Voice works great when calling another T-Mobile VoLTE phone (HD icon appears and voice quality/audio range is noticeably improved).
Not to state the obvious, but have those of you with VoLTE issues go into the hidden "testing" menu and made sure the VoLTE Provisioning Flag was set to "ON"? Access the Testing menu by entering these keys from the dialpad: *#*#4636#*#* and go under Phone Information then scroll down...
Also, make sure you have the T-Mobile LTE APN (Access Point Name) configured and enabled (should be auto-provisioned as "T-Mobile US 260 LTE" but if not the APN is "fast.t-mobile.com" and there are instructions for manually configuring their APN on their website).
Hope this helps.
Click to expand...
Click to collapse
Your move from VZ to T-Mobile may support it is a carrier thing. Perhaps because your phone was already provisioned to with VOLTE on VZ, it carried over. I know the phone supports it, but let's face it, U.S. Carriers seem to hate not having control (especially AT&T). Any means to keep features limited unless you use their branded devices is one more control they have.
Sent from my XT1575 using XDA-Developers mobile app
heap1 said:
I think you misunderstood what I said. VoLTE was not added to the phone until the Marshmallow upgrade. If you are still using Lollipop VoLTE doesn't exist.
Click to expand...
Click to collapse
I understood what you said. But band 12 opens up a larger coverage area. Without VOLTE calls do not work on band 12.
One thing to note is that if the screen is kept on the jitter goes away. So it may also be a power management issue. We have already tried disabling power management on call services. But it did not help.
kevev said:
I understood what you said. But band 12 opens up a larger coverage area. Without VOLTE calls do not work on band 12.
One thing to note is that if the screen is kept on the jitter goes away. So it may also be a power management issue. We have already tried disabling power management on call services. But it did not help.
Click to expand...
Click to collapse
I am not disputing the fact that you need VoLTE to make calls over Band 12. Fortunately where I live in the Boston area T-Mobile pretty much operates exclusively on Band 4. So if I start having call problems with VoLTE enabled I can just turn it off. However, if I was still on Lollipop and in areas of the Country that use Band 12 exclusively I would not be able to make any cell calls using T-Mobile, since VoLTE was not enabled on the phone until the Marshmallow upgrade.
I would like to be able to blame T-Mobile for the problem but unfortunately this doesn't seem to be the case. Other third party phones like the recent Nexus phones, the Axon Pro, and the iPhone 6s and 6s plus all seem to have no problems making voice calls with VoLTE enabled. In my case I have noticed that the static problem does not occur with every call. It seems to come and go on an intermittent basis.
heap1 said:
I am not disputing the fact that you need VoLTE to make calls over Band 12. Fortunately where I live in the Boston area T-Mobile pretty much operates exclusively on Band 4. So if I start having call problems with VoLTE enabled I can just turn it off. However, if I was still on Lollipop and in areas of the Country that use Band 12 exclusively I would not be able to make any cell calls using T-Mobile, since VoLTE was not enabled on the phone until the Marshmallow upgrade.
I would like to be able to blame T-Mobile for the problem but unfortunately this doesn't seem to be the case. Other third party phones like the recent Nexus phones, the Axon Pro, and the iPhone 6s and 6s plus all seem to have no problems making voice calls with VoLTE enabled. In my case I have noticed that the static problem does not occur with every call. It seems to come and go on an intermittent basis.
Click to expand...
Click to collapse
I agree that it seems to be device specific. It sucks that Moto is ignoring the issue.
Sent from my XT1575 using XDA-Developers mobile app
kevev said:
I agree that it seems to be device specific. It sucks that Moto is ignoring the issue.
Sent from my XT1575 using XDA-Developers mobile app
Click to expand...
Click to collapse
I think we all agree that Moto ignoring the issue is the worst part of the situation. I don't think they have even acknowledged it as a problem yet. There are a lot of things about the phone I like. However, at this point I would never buy another phone from Motorola. All phones have minor bugs. However, this is a major problem.

Verizon compatibility broken after update?

Hey guys, I just saw a YouTube video that was posted yesterday where the guy shows that after the update he no longer could connect with his Verizon SIM card in the axon 7. Has anybody else run into this? Mine won't be here until Monday but if this is true I'm going to be sorely disappointed. Thanks for your input.
I am on verizon with no additional problems after the update. I am still always roaming, and my signal is the same (more bars but still the same reception). LTE, MMS, SMS, Cdma all work the same.
I'm really glad to hear that. I'm not so sure the guy knew what he was doing either... Lol :silly:
CaptainElwood said:
I am on verizon with no additional problems after the update. I am still always roaming, and my signal is the same (more bars but still the same reception). LTE, MMS, SMS, Cdma all work the same.
Click to expand...
Click to collapse
Quick question for you bud. I currently have the Moto Z-Force, but I want an unlocked phone that I can root and mess around with and unfortunately this phone doesn't have that capability. Would you say this is a great alternative in terms of functionality and specs? Tia
CaptainElwood said:
I am on verizon with no additional problems after the update. I am still always roaming, and my signal is the same (more bars but still the same reception). LTE, MMS, SMS, Cdma all work the same.
Click to expand...
Click to collapse
I second this. No issues on Verizon unlimited plan after update. Always showing roaming also. Mms, sms, calls work as suppose to. All out of the box settings.
Sent from my ZTE A2017U using XDA-Developers mobile app
tolymatev said:
I second this. No issues on Verizon unlimited plan after update. Always showing roaming also. Mms, sms, calls work as suppose to. All out of the box settings.
Sent from my ZTE A2017U using XDA-Developers mobile app
Click to expand...
Click to collapse
I can third it lol no issues here. Mine actually has better signal after update on verizon and sms/mms everything works still no issues anywhere
My VZW situation. Just an FYI post AND how to fix it.
I'm on Verizon, have had my Axon 7 for over a month now. No issues other than not having VoLTE, and the occasional software farts (Using Nova Launcher now). When I initially set-up my phone, I imported all previous apps directly from the Play Store. I should have known not to install the VZW apps that were previously installed on my HTC One M8 (purchased directly from VZW), but in my excitement for the new phone, it skipped my mind. Anyhow, no issues through 9/19. "Verizon" displayed as my carrier, and full access to the LTE network.
Fast forward to 9/20 (post B27 update) when one of the VZW updated automatically (I don't recall which of the 2 apps I had installed), and BAMM, "123456" displayed as my carrier and no more access to the LTE network (3G only). Later that evening, my VZW account showed my number with an "unauthorized, non-VZW device", whereas, before the VZW app update it showed my HTC one M8. I removed the SIM and shut down the phone, re-installed the SIM and re-booted....nada. Tried what seemed to be every permutation of replacing the SIM card, played around with APN settings...no dice.
My feeling is they booted me off 4G LTE once the app recognized I was using an unauthorized, non-VZW device. The steps below solved the issue (Provided by "vzwcdma" via the ZTE Community Forum).
"As for losing LTE connectivity, I've had a similar problem before, both on the A7 and other devices. On other devices, like Motorola devices, I could just boot into the bootloader and clear the modem state partitions via fastboot, but ZTE seems to have disabled that function in the A7's bootloader. So, for the A7, I had to mess around a bit with the modem mode. Download "Network" or "4G LTE Switch" from the Play Store. Open it and scroll down to "Set preferred network type", where it should say "LTE/GSM/CDMA auto (PRL)". There isn't really a set guide for what you have to do, but try switching into LTE-only mode, try hitting "Turn off radio" and "Turn on radio" (not Airplane Mode), maybe try "LTE/CDMA audo (PRL)", maybe turn off radio, switch to LTE-only mode, turn on radio, etc. At some point (I'm not sure what) the phone will reset its modem state, and should re-connect to Verizon LTE (and when it does, switch the network type back to LTE/GSM/CDMA auto PRL.
My Verizon account also shows "unauthorized, non-VZW device". Shouldn't affect anything. I've been using an unauthorized/non-VZW device prior to the A7 with no issues as well."
roseykr said:
My VZW situation. Just an FYI post AND how to fix it.
I'm on Verizon, have had my Axon 7 for over a month now. No issues other than not having VoLTE, and the occasional software farts (Using Nova Launcher now). When I initially set-up my phone, I imported all previous apps directly from the Play Store. I should have known not to install the VZW apps that were previously installed on my HTC One M8 (purchased directly from VZW), but in my excitement for the new phone, it skipped my mind. Anyhow, no issues through 9/19. "Verizon" displayed as my carrier, and full access to the LTE network.
Fast forward to 9/20 (post B27 update) when one of the VZW updated automatically (I don't recall which of the 2 apps I had installed), and BAMM, "123456" displayed as my carrier and no more access to the LTE network (3G only). Later that evening, my VZW account showed my number with an "unauthorized, non-VZW device", whereas, before the VZW app update it showed my HTC one M8. I removed the SIM and shut down the phone, re-installed the SIM and re-booted....nada. Tried what seemed to be every permutation of replacing the SIM card, played around with APN settings...no dice.
My feeling is they booted me off 4G LTE once the app recognized I was using an unauthorized, non-VZW device. The steps below solved the issue (Provided by "vzwcdma" via the ZTE Community Forum).
"As for losing LTE connectivity, I've had a similar problem before, both on the A7 and other devices. On other devices, like Motorola devices, I could just boot into the bootloader and clear the modem state partitions via fastboot, but ZTE seems to have disabled that function in the A7's bootloader. So, for the A7, I had to mess around a bit with the modem mode. Download "Network" or "4G LTE Switch" from the Play Store. Open it and scroll down to "Set preferred network type", where it should say "LTE/GSM/CDMA auto (PRL)". There isn't really a set guide for what you have to do, but try switching into LTE-only mode, try hitting "Turn off radio" and "Turn on radio" (not Airplane Mode), maybe try "LTE/CDMA audo (PRL)", maybe turn off radio, switch to LTE-only mode, turn on radio, etc. At some point (I'm not sure what) the phone will reset its modem state, and should re-connect to Verizon LTE (and when it does, switch the network type back to LTE/GSM/CDMA auto PRL.
My Verizon account also shows "unauthorized, non-VZW device". Shouldn't affect anything. I've been using an unauthorized/non-VZW device prior to the A7 with no issues as well."
Click to expand...
Click to collapse
Good to know! I've had so many phones and this hardware looks so awesome for the price, but of course vzw isn't gonna play nice with it without some work. Looking forward to getting mine
Verizon still working fine for me.
After the b27 update I saw improved signal strength. I'm on page plus mvno. After driving in a fringe reception area, I lost lte,and I showed as roaming. It seemed to be using boost Mobile from what the phones network menus displayed. Axon doesn't have a mobile network setting for 'system b', only auto & home only. Tried both, rebooting each time, no fix. I ended up resetting phone, fixed it all. I then switched mobile network to home only, and hoping that it's done.
PS-after b27 I had to re-enable a couple settings, pinch for screen shot, etc.
Edit: it's now been several weeks with it set to home network only. I daily drive in fringe reception areas and have better signal strength than ever, with any phone/carrier combo. All is great, no more issues. Great phone!
For reference, I'm on page plus mvno, dropped in my activated sim from my old phone into the right-side sim slot for CDMA services. Then set to home only. Done.
Sent from my Axon 7 using XDA Labs
Just wanted to see if anyone else had inputs of post update Verizon service, good and bad... hasn't been a ton of chatter in the last week. I have a phone on its way from the egg, trying to decide if it's worth starting a new sim card with Verizon and dealing with that work around... is getting the number off a display and ordering online still the easiest way to get activated?
Works great on VZW still. Love the phone.
methcat said:
Just wanted to see if anyone else had inputs of post update Verizon service, good and bad... hasn't been a ton of chatter in the last week. I have a phone on its way from the egg, trying to decide if it's worth starting a new sim card with Verizon and dealing with that work around... is getting the number off a display and ordering online still the easiest way to get activated?
Click to expand...
Click to collapse
I'd say that the Axon works just as well on Verizon as it did prior to the update, but with potentially better signal strength though I didn't really have a big issue with that prior to the update so I'm not sure (the T-Mobile SIM does seem to do a lot better post-update...but Verizon has always worked well).
I really doubt you'll have any substantive trouble with VZW on this device, especially if you're willing and able to mess a bit with some of the more advanced settings just in case a problem does arise. Here are the oddities, and I'm trying to list *all* of them!
1. No VoLTE or (I presume) HD calling
2. Voicemail appears to have to be accessed by dialing *86 as opposed to long-pressing the '1' key
3. Roaming icon is present intermittently
4. Data roaming *must* be enabled to ensure consistent and reliable data service
5. Verizon's website won't recognize the device at all in the Account Overview pages (mine still shows the last "approved" device I had with my VZW SIM - an iPhone 6S)
6. MMS *may* require a hack to get the proper APN, though I've had no trouble with this (I'm prepaid though); the hack requires a GSM SIM, so beware of this
7. 1X reception *seems* a tad weak in terms of dBm but functionally it almost seems better than my other Verizon phones (weird!)
8. Carrier label will be either '123456,' '002127' (EvDO only), or (I think?) '31000' when not using LTE (i.e., 1X or 3G). When on LTE the phone should show "Verizon Wireless" as normal
9. A SIM/modem reset may be necessary once in a great while it seems...so it's good to understand how to navigate to the "Phone Information" screen to toggle radio settings...also, I've found just SIM-cycling with a GSM SIM will often fix any connectivity problems as well...and sometimes just rebooting the phone with no SIM at all can help too (or a combo of all the above!)
If you can tolerate the above issues then the phone is great. I really enjoy it. I've found the Verizon side of things to be pretty reliable on the Axon 7, even with my endless tinkering with radio modes and other stuff, which has seemed to get me into (recoverable) trouble a few times.
Most importantly - the endless chatter on various forums that Verizon "blocks" the Axon 7 and other non-approved devices is total bunk. In every case where I've run into an issue it can be resolved on my side - Verizon is doing nothing whatsoever to inhibit the use of the Axon 7 on its network as far as I can tell (notwithstanding activation hurdles, admittedly)...many of the people making such claims seem to be speaking from a standpoint of total ignorance and it's kind of getting annoying, to be honest...it seems like the minute someone has an issue with the Axon 7, some ignoramus gets on the relevant forums/comments and claims that Verizon is "blocking" the device. Total BS IMO.
Good luck! As far as activation is concerned...I'd say it might be best to just go to Wal-Mart and buy a cheap prepaid phone or something (looks like the HTC Desire 526 has a nano-SIM and is only $37.49 on their website)...or maybe a cheap nano-SIM'd Verizon phone off of Swappa or eBay? That's probably what I'd do...But I know neither of those solutions are particularly helpful...VZW definitely makes it a bit of a pain.
flyer_andy said:
I'd say that the Axon works just as well on Verizon as it did prior to the update, but with potentially better signal strength though I didn't really have a big issue with that prior to the update so I'm not sure (the T-Mobile SIM does seem to do a lot better post-update...but Verizon has always worked well).
I really doubt you'll have any substantive trouble with VZW on this device, especially if you're willing and able to mess a bit with some of the more advanced settings just in case a problem does arise. Here are the oddities, and I'm trying to list *all* of them!
1. No VoLTE or (I presume) HD calling
2. Voicemail appears to have to be accessed by dialing *86 as opposed to long-pressing the '1' key
3. Roaming icon is present intermittently
4. Data roaming *must* be enabled to ensure consistent and reliable data service
5. Verizon's website won't recognize the device at all in the Account Overview pages (mine still shows the last "approved" device I had with my VZW SIM - an iPhone 6S)
6. MMS *may* require a hack to get the proper APN, though I've had no trouble with this (I'm prepaid though); the hack requires a GSM SIM, so beware of this
7. 1X reception *seems* a tad weak in terms of dBm but functionally it almost seems better than my other Verizon phones (weird!)
8. Carrier label will be either '123456,' '002127' (EvDO only), or (I think?) '31000' when not using LTE (i.e., 1X or 3G). When on LTE the phone should show "Verizon Wireless" as normal
9. A SIM/modem reset may be necessary once in a great while it seems...so it's good to understand how to navigate to the "Phone Information" screen to toggle radio settings...also, I've found just SIM-cycling with a GSM SIM will often fix any connectivity problems as well...and sometimes just rebooting the phone with no SIM at all can help too (or a combo of all the above!)
If you can tolerate the above issues then the phone is great. I really enjoy it. I've found the Verizon side of things to be pretty reliable on the Axon 7, even with my endless tinkering with radio modes and other stuff, which has seemed to get me into (recoverable) trouble a few times.
Most importantly - the endless chatter on various forums that Verizon "blocks" the Axon 7 and other non-approved devices is total bunk. In every case where I've run into an issue it can be resolved on my side - Verizon is doing nothing whatsoever to inhibit the use of the Axon 7 on its network as far as I can tell (notwithstanding activation hurdles, admittedly)...many of the people making such claims seem to be speaking from a standpoint of total ignorance and it's kind of getting annoying, to be honest...it seems like the minute someone has an issue with the Axon 7, some ignoramus gets on the relevant forums/comments and claims that Verizon is "blocking" the device. Total BS IMO.
Good luck! As far as activation is concerned...I'd say it might be best to just go to Wal-Mart and buy a cheap prepaid phone or something (looks like the HTC Desire 526 has a nano-SIM and is only $37.49 on their website)...or maybe a cheap nano-SIM'd Verizon phone off of Swappa or eBay? That's probably what I'd do...But I know neither of those solutions are particularly helpful...VZW definitely makes it a bit of a pain.
Click to expand...
Click to collapse
#6 might not need the GSM SIM workaround anymore after the B27 update. The + sign shows up for me all the time now, even if I only have a Verizon SIM inserted.
thanks for the list guys, i think i'll give it a shot. i'm going to try to add it as a second line to my wifes plan online. is borrowing a friends imei from a nano phone still the best way to get a new activated sim for this phone?
that 526 is a predaid, will verizon just switch that sim to plan if i call in? or are they different?
---------- Post added at 03:42 PM ---------- Previous post was at 03:18 PM ----------
methcat said:
that 526 is a predaid, will verizon just switch that sim to plan if i call in? or are they different?
Click to expand...
Click to collapse
found this, not sure if this is still the rule...
http://www.prepaidphonenews.com/2016/02/new-policy-may-require-verizon-prepaid.html
"It turns out that Verizon made a policy change effective 1/17/16 that requires Verizon Prepaid Phones to be activated on Verizon Prepaid and have at least $30 in airtime applied to them before they cam be used on Verizon postpaid. A Reddit user posted a copy of an internal Verizon document detailing the new rule:
Effective 1/17/2016, customers who purchase a Prepaid 4G device must activate on a $30, $45, or $60 Prepaid plan and make at least 1 monthly service payment before they are eligible to move the device to a new or active Postpay account .
Device remains locked until first month’s payment is made on their Prepaid plan.
Device is unlocked automatically upon successful first month’s payment and can be used on Postpaid plan (new SIM or SIM swap).
Attempting to use an active Postpay SIM Card with a new 4G LTE Prepaid PIB smartphone prior to making the required monthly payment, hotlines the Postpay MDN (SFO 83643) . The hotline remains until first month’s payment is made.
Customers who activate on the $45 or $60 Prepaid plans and enroll in Auto Pay, receive bonus 1GB data per month.
If account is hotlined:
Data access, outgoing calls, and text messaging do not work.
Text message is sent to smartphone.
*VZW FREE MSG: Phone must be activated on Verizon Wireless Prepaid service and first monthly payment must be made before it can be used with any other service. *
Auto-remark is placed on the customer's account.
*SIM Swap attempted: MDN Hotlined. Phone must be activated on VZW Prepaid service and first month paid before it can be activated as postpaid. *"
methcat said:
thanks for the list guys, i think i'll give it a shot. i'm going to try to add it as a second line to my wifes plan online. is borrowing a friends imei from a nano phone still the best way to get a new activated sim for this phone?
that 526 is a predaid, will verizon just switch that sim to plan if i call in? or are they different?
---------- Post added at 03:42 PM ---------- Previous post was at 03:18 PM ----------
found this, not sure if this is still the rule...
http://www.prepaidphonenews.com/2016/02/new-policy-may-require-verizon-prepaid.html
"It turns out that Verizon made a policy change effective 1/17/16 that requires Verizon Prepaid Phones to be activated on Verizon Prepaid and have at least $30 in airtime applied to them before they cam be used on Verizon postpaid. A Reddit user posted a copy of an internal Verizon document detailing the new rule:
Effective 1/17/2016, customers who purchase a Prepaid 4G device must activate on a $30, $45, or $60 Prepaid plan and make at least 1 monthly service payment before they are eligible to move the device to a new or active Postpay account .
Device remains locked until first month’s payment is made on their Prepaid plan.
Device is unlocked automatically upon successful first month’s payment and can be used on Postpaid plan (new SIM or SIM swap).
Attempting to use an active Postpay SIM Card with a new 4G LTE Prepaid PIB smartphone prior to making the required monthly payment, hotlines the Postpay MDN (SFO 83643) . The hotline remains until first month’s payment is made.
Customers who activate on the $45 or $60 Prepaid plans and enroll in Auto Pay, receive bonus 1GB data per month.
If account is hotlined:
Data access, outgoing calls, and text messaging do not work.
Text message is sent to smartphone.
*VZW FREE MSG: Phone must be activated on Verizon Wireless Prepaid service and first monthly payment must be made before it can be used with any other service. *
Auto-remark is placed on the customer's account.
*SIM Swap attempted: MDN Hotlined. Phone must be activated on VZW Prepaid service and first month paid before it can be activated as postpaid. *"
Click to expand...
Click to collapse
Dang...yeah I think you're right about this. My mistake...ugh I wish they'd just make it easy! In that case I'd say Swappa would be the best route...I've bought a few phones off of there and it's always been a great experience.
What are your APN settings? I'm having issues getting my data to work on Verizon.
Salmonella lolz said:
What are your APN settings? I'm having issues getting my data to work on Verizon.
Click to expand...
Click to collapse
Mine: http://forum.xda-developers.com/showpost.php?p=68263623&postcount=61
So frustrating. Before update used today Verizon in upper left corner. Switched to 123456 after update. Rebooted and it went back. After another reboot it only says 123456 and nothing I do will change it back. And now when I get an MMS hangouts tells me it needs to download it but nothing happens. I never get LTE anymore either.
Edit: not sure what I did but it's back now. Might have something to do with bearer in apn settings being lte.
KyJelly69 said:
So frustrating. Before update used today Verizon in upper left corner. Switched to 123456 after update. Rebooted and it went back. After another reboot it only says 123456 and nothing I do will change it back. And now when I get an MMS hangouts tells me it needs to download it but nothing happens. I never get LTE anymore either.
Edit: not sure what I did but it's back now. Might have something to do with bearer in apn settings being lte.
Click to expand...
Click to collapse
That's #9 in the above list that was posted. Need to cycle the modem state of the device.
so, can someone help me with a little clarification? did ZTE ever actually disable anything regarding Verizon on this phone? i know when people quote the webinar, it sounded like they were going to. i understand that the functionality is basically all still working, but i'm wondering if maybe i'm confused on the terminology.
in this post on reddit, i heard the same thing that has been repeated by some, and i am wondering if i have my band terminology confused. is the cdma part different from the 4g lte part(and that's why it's still working)?, or is sarah just incorrect?
SarahSchmera 3 points 9 hours ago
Axon 7
Doesn't work on Verizon yet. It supposedly has CDMA radios but the radio firmware has them disabled. ZTE can't by law enable the CDMA radios because they didn't get FCC approval for the CDMA radios. They would have to pay for the testing and then resubmit the device to the FCC to get approval before they turned on the CDMA radios through a software update.
And the device doesn't have the firmware for VoLTE, HD calling or WiFi calling on Verizon.
Click to expand...
Click to collapse

VOLTE Wifi Calling with Unlocked S10+

Hey there, I've been doing a bit of research but it has been a long while since i have done any flashing of firmware etc. I received my s10+ device today. Model number is SM-G975UZKAXAA. I am a Verizon wireless customer. When I placed this device on my account I noticed I have no access to Voice over LTE, and I also do not have any access to Wifi Calling. My question is the following. I read somewhere a couple of weeks ago that if I wanted something like this I would need to flash the original VZW Firmware which would have all the lovely bloatware etc on the device. Is there any way I can do that? I have seen firmware that has been posted but I dont seem to see anything that specifically is the VZW apps etc which should (hopefully allow VOLTE and Wifi Calling and maybe even HD Calling, if thats a thing)
I would appreciate any info anyone can provide me on this, as the only solution I can see at the moment is to return the device and start over with a VZW specific device.
Cheers~
Likewise but with a T-Mobile firmware for me
Unlocked US version here with Verizon and wifi calling and volte working out of the box.
You may want to call Verizon to see if they need to provision it for your account.
Sent from my SM-G975U1 using Tapatalk
clubtech said:
Unlocked US version here with Verizon and wifi calling and volte working out of the box.
You may want to call Verizon to see if they need to provision it for your account.
Sent from my SM-G975U1 using Tapatalk
Click to expand...
Click to collapse
Same here!! Really happy about it too as my unlocked Note 9 did not work.
Sent from my SM-G975U1 using Tapatalk
clubtech said:
Unlocked US version here with Verizon and wifi calling and volte working out of the box.
You may want to call Verizon to see if they need to provision it for your account.
Click to expand...
Click to collapse
skinnytoo2 said:
Same here!! Really happy about it too as my unlocked Note 9 did not work.
Click to expand...
Click to collapse
Hey guys, just wanted to check in with you (or anyone else who has wifi calling on unlocked Verizon). It is 100% working? It's the only reason I got the carrier version. Should I cancel and order the unlocked?
AB_ said:
Hey guys, just wanted to check in with you (or anyone else who has wifi calling on unlocked Verizon). It is 100% working? It's the only reason I got the carrier version. Should I cancel and order the unlocked?
Click to expand...
Click to collapse
Yes, it works with my unlocked S10+ on Verizon. It surprised the heck out of me as I too have the unlocked Note9, but no wifi calling.
What about on AT&T? Can anyone say if they can at least get VOLTE? WiFi calling would be the icing on the cake. Thank you
lyall29 said:
What about on AT&T? Can anyone say if they can at least get VOLTE? WiFi calling would be the icing on the cake. Thank you
Click to expand...
Click to collapse
And T-Mobile?
dchurch85 said:
And T-Mobile?
Click to expand...
Click to collapse
Wifi calling worked on my unlocked S10 out of the box on T-Mobile. I'll try and check on VoLTE later but I get **** reception near work.
Can you explain how you enabled WiFi calling on unlocked version, on Verizon? I can't find a way to do it. What about HD Voice? My real problem is that data does not work while on a call, using my unlocked, on Verizon. Is there a way to get that working?
I have unlocked S10+ on VZW. I get LTE+ which is VoLTE, data works while on a call.
Sent from my SM-G975U1 using Tapatalk
Warwizard said:
Hey there, I've been doing a bit of research but it has been a long while since i have done any flashing of firmware etc. I received my s10+ device today. Model number is SM-G975UZKAXAA. I am a Verizon wireless customer. When I placed this device on my account I noticed I have no access to Voice over LTE, and I also do not have any access to Wifi Calling. My question is the following. I read somewhere a couple of weeks ago that if I wanted something like this I would need to flash the original VZW Firmware which would have all the lovely bloatware etc on the device. Is there any way I can do that? I have seen firmware that has been posted but I dont seem to see anything that specifically is the VZW apps etc which should (hopefully allow VOLTE and Wifi Calling and maybe even HD Calling, if thats a thing)
I would appreciate any info anyone can provide me on this, as the only solution I can see at the moment is to return the device and start over with a VZW specific device.
Cheers~
Click to expand...
Click to collapse
Unlocked S10e on T-Mobile. WiFi Calling, VoLTE and band 12 are working. There is no setting for VoLTE, but it works
Jeremyinsf said:
Can you explain how you enabled WiFi calling on unlocked version, on Verizon? I can't find a way to do it. What about HD Voice? My real problem is that data does not work while on a call, using my unlocked, on Verizon. Is there a way to get that working?
Click to expand...
Click to collapse
For WiFi calling on Unlocked:
Open Dialer
Click 3 dots
Settings
Hit the slider for Wi-Fi Calling to enable.
dchurch85 said:
And T-Mobile?
Click to expand...
Click to collapse
WiFi calling and volte works ?
skinnytoo2 said:
I have unlocked S10+ on VZW. I get LTE+ which is VoLTE, data works while on a call.
Sent from my SM-G975U1 using Tapatalk
Click to expand...
Click to collapse
I don't think that is right. LTE+ and VoLTE are different things. As well as data while on a call.
VoLTE means your call is being transmitted over LTE. I'm pretty sure you can use data while on a call WITHOUT VoLTE.
---------- Post added at 03:33 AM ---------- Previous post was at 03:30 AM ----------
Shuthefrontdoor said:
WiFi calling and volte works
Click to expand...
Click to collapse
How do you test if VoLTE is working? Do you get an Icon for it?
I tested WiFi calling by going into airplane mode, turning Wifi on, and making a call and it worked. But didn't get a special icon for it.
For those basing your decision to buy unlocked/international vs branded, be warned. I can only speak for Att, but I spent about 2 hours arguing with their level 2 tech department and here's what I have learned. If you have a sim that is provisioned on a branded phone and then put the sim into an unlocked/international phone, you will be able to use volte, wi-fi calling, etc., but only until the carrier pings your imei for a periodical check, once that happens, those features disappear. Also, on Android Pie, the Enhanced LTE Services tab under Mobile Data has been removed as it is turned on by default, also confirmed with ATT. The only way to manually check is to toggle wifi calling on and see if it works. Anyway, just trying to help as I have gone to a branded phone for the first time in 6 years because the reception and enhanced features are more important than rooting to me.
I was able to get wifi and volte working on my unlocked s10 by putting sim into verizon phone, letting network recognize it, enabling advanced calling and such on that device and then taking the sim out and putting it back in my new unlocked s10. The option for volte appears in settings-connections-mobile networks.
VoLTE works on tmobile, not that anyone should be surprised. That has been the case for the S8 thru N9. Now... I noticed that Samsung removed the VoLTE toggle from settings.
Ace42 said:
VoLTE works on tmobile, not that anyone should be surprised. That has been the case for the S8 thru N9. Now... I noticed that Samsung removed the VoLTE toggle from settings.
Click to expand...
Click to collapse
Correct, no VoLTE setting on my unlocked S10e, but it is on by default it seems
samappz said:
I was able to get wifi and volte working on my unlocked s10 by putting sim into verizon phone, letting network recognize it, enabling advanced calling and such on that device and then taking the sim out and putting it back in my new unlocked s10. The option for volte appears in settings-connections-mobile networks.
Click to expand...
Click to collapse
Using what I learned in this thread, I called Verizon and talked to Level2 support. They tried to get everything working and could not - but this was when I had the new SIM installed, provided by Samsung when I got my S10+.
So because others here spoke of their 'other' SIM, I suggested we try that - so I plugged in the SIM from my S8 and asked them to reprovision everything. They did... and....Now everything that didn't work ... WORKS.
So I have an Unlocked S10+ on Verizon that has (among other things):
- Wifi Calling
- Real Time Text
- VoLTE ("HD Voice") (Which means data now works while I'm on a phone call)
- Visual Voicemail
So it seems the Samsung SIM was part of the problem, and they are reporting this to Samsung. The tech support person told me others have reported similar issues and they will get with Samsung to figure out what the issue is.
Hopefully this helps some others as well!

T-Mobile SIM Unlocked OnePlus 7T Pro 5G McLaren Edition on AT&T/Sprint/Verizon

I already SIM unlocked my T-Mo McLaren 5G (and waiting the 7 days for bootloader unlock) but I don't have any other carrier SIM on hand. Can anyone test the McLaren 5G with other carriers and let us know if it is working fine/how well/how it compares to original carrier phones? (SIM Unlocked McLaren 5G of course) Thank you!
probably not much help, but my LOCKED T-Mo McLaren 5G ran a mint sim exactly like the t-mobile sim. so, t-mobile mvno's should work.
cheaper plans same 5G coverage.
My phone was granted unlock by TMobile but I don't have the TMobile unlock app . How did you unlock it
Sent from my HD1925 using Tapatalk
mr pnut said:
My phone was granted unlock by TMobile but I don't have the TMobile unlock app . How did you unlock it
Sent from my HD1925 using Tapatalk
Click to expand...
Click to collapse
Here's a screenshot of where I unlocked phone after it was granted the unlock from the reps! Hope this helps
Ok I did that but I got a failed and I hit up TMobile they told me that's wired because on there side it's eligible for unlock. They can't pin point why it's getting that error
Sent from my HD1925 using Tapatalk
Edit: I finally got it unlocked [emoji1360]
Sent from my HD1925 using Tapatalk
mr pnut said:
I finally got it unlocked
Click to expand...
Click to collapse
How? I tried the network unlock from settings as shown above and I get "Unlock Failed" Error Code=255
I bought the phone online and I live in Canada so I can't even make a T-Mobile account and they wouldn't do anything regarding a network unlock over the phone when I wasn't a customer.
Tried a few websites but they all say the IMEI registers as CDMA yet the phone has a SIM card slot and the specs say GSM so I'm very confused as to how to get his unlocked so I can try and use it on Bell.
mine worked on freedompop att, on mint now, same 5g as t-mobile
VeeDaub said:
How? I tried the network unlock from settings as shown above and I get "Unlock Failed" Error Code=255
I bought the phone online and I live in Canada so I can't even make a T-Mobile account and they wouldn't do anything regarding a network unlock over the phone when I wasn't a customer.
Tried a few websites but they all say the IMEI registers as CDMA yet the phone has a SIM card slot and the specs say GSM so I'm very confused as to how to get his unlocked so I can try and use it on Bell.
Click to expand...
Click to collapse
You should check and see if it has been blacklisted. If not you can possibly use Mint Sim. Mint Sim is an MVNO of T-Mobile which you can use without sim unlock I believe.
It will NOT work on Verizon at this time. I've spent hours on the phone with Tier 2. The farthest I got was " I filled out a form to have yours added to our DB and I'll call you back in a week either way". Needless to say, that call never came. I can get Data using my VZW SIM but no calls or texts.
Mike02z said:
It will NOT work on Verizon at this time. I've spent hours on the phone with Tier 2. The farthest I got was " I filled out a form to have yours added to our DB and I'll call you back in a week either way". Needless to say, that call never came. I can get Data using my VZW SIM but no calls or texts.
Click to expand...
Click to collapse
Just a quick thought... Did you try installing the Google Dialer and Google Messages to see if it was the Oneplus apps preventing the calls and texts.
savage25rcracer said:
Just a quick thought... Did you try installing the Google Dialer and Google Messages to see if it was the Oneplus apps preventing the calls and texts.
Click to expand...
Click to collapse
Unfortunately, unless the IMEI is in the VZW DB, you won't get SMS and I'm unable to make calls. I read a few people were able to make calls but no SMS/MMS or RCS messaging. From what I've read, calls should not work due to the IMEI issue. I honestly don't understand how anyone could make calls with a VZW SIM.
As of software version .25 today, Verizon CDMA-less sims now work. Previously only data came through, now talk/text/volte are all functioning. You'll need to have the SIM provisioned CDMA-less with a different CDMA-less phone before swapping the sim card in. Note that as of software version .16 however, band 13 support has been removed.
Yuhfhrh said:
As of software version .25 today, Verizon CDMA-less sims now work. Previously only data came through, now talk/text/volte are all functioning. You'll need to have the SIM provisioned CDMA-less with a different CDMA-less phone before swapping the sim card in. Note that as of software version .16 however, band 13 support has been removed.
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Click to collapse
I thought 13 was the primary band for VZW LTE? If it's gone after .16, wouldn't updating to .25 be an issue?
Mike02z said:
I thought 13 was the primary band for VZW LTE? If it's gone after .16, wouldn't updating to .25 be an issue?
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Click to collapse
It is their main band, but VZW has a lot of band 5 around and thick cell density so it would still be usable, just not the best experience possible. Version .13 had band 13 enabled, but I never tested .13 to see if VoLTE was working.
As of last night. Still no go for me. I had one of my VZW Sims put into another CDMA-less phone, called VZW and had them make that SIM CDMA-less. That phone worked for calls and SMS. Shut down that phone and the McLaren, swapped SIM but same problem. No calls and no texts. Called back and was again told my IMEI is not in the VZW DB.
Mike02z said:
As of last night. Still no go for me. I had one of my VZW Sims put into another CDMA-less phone, called VZW and had them make that SIM CDMA-less. That phone worked for calls and SMS. Shut down that phone and the McLaren, swapped SIM but same problem. No calls and no texts. Called back and was again told my IMEI is not in the VZW DB.
Click to expand...
Click to collapse
I have a Verizon tracfone line tied to a Oneplus 7 Pro, moving that sim to the T-Mobile 5G McLaren works after a reboot for calls/text/VoLTE. Maybe something is happening on postpaid VZW causing CDMA-less to be removed when you're moving the sim, I'm not sure.
VZW finally added the 7T Pro McLaren to their DB. I put my VZW SIM in and booted it. I was able to make and take calls and send texts outbound. I called VZW and had my line setup as CDMA-LESS and started getting texts. Data is working fine.
I tested a Verizon prepaid SIM. It connected to LTE and data, SMS and phone call all worked with no problem.
I'm on build 10.0.25.HD61CB
I've never contacted Verizon about this and I'm not provisioned in any special way. When I ordered the Verizon service I signed up with a BYO Pixel XL.
I have to pay my t-mobile one plus 7T pro mc claren phone completely off before I can get it sim unlocked by t-mobile right? Thanks In advance for any information on this topic. Thanks!!!
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? Using LG V20 H910 AT&T Model On T-Mobile After (2021) VoLTE Change

I posted this ? on reddit as well; however, this device is on its last legs so there's not much interest for it. I've gotten some good answers here and there on this website, but a dedicated thread to gather all the good info might be more helpful.
I still use my AT&T H910 as I don't really do much gaming on it. Calling, texting, and YouTube is what I mostly utilize it for. I just heard about the whole VoLTE requirement on specific devices after 2022 for AT&T, and 2021 for T-Mobile.
I spoke to AT&T, and they re-assured that the H910 was going to be one of the devices supported after 2022; however, I've been thinking about changing to T-Mobile (my family has a great plan with them, and I always switch back and forth between carriers based on who gives me the best deal) but I can't seem to get a straight answer from T-Mobile about whether my unlocked H910 will work with them after 2021; some didn't even know about the 2021 specifics of it.
I know AT&T will have to allow devices to be used on their network after 2022 even if they're VoLTE capable already. By the looks of it, T-Mobile won't go to that extreme; however, does anyone know exactly how VoLTE works? Specially in regards to using the AT&T H910 model on T-Mobile? Does my H910 has the required Bands to utilize VoLTE on T-Mobile? Or is it one of those things like "Wi-Fi Calling" where T-Mobile Wi-Fi calling only works with the LG V20 model from T-Mobile, and AT&T Wi-Fi calling only works with the LG V20 model from AT&T?
You need band 12 support which H910 has. Also a rom with IMS services working so no AOSP roms.
Volte works by using IMS processes in the rom to route phone calls over IP. No volte = no phone calls. But the device will still "work".
In theory the ATT software will work, unlock it and borrow someone else's sim. In theory a partial cross flash (just system, no modem/aboot/etc) could work if it doesn't.
nxb said:
You need band 12 support which H910 has. Also a rom with IMS services working so no AOSP roms.
In theory the ATT software will work, unlock it and borrow someone else's sim.
Click to expand...
Click to collapse
I was recommended to use an app called Network Mode Universal on reddit for VoLTE testing purposes, and after inserting a T-Mobile SIM card that I borrowed on my unlocked H910 and using the application, the Voice Network Type tab says "LTE". Which is supposed to be a sign that VoLTE might be working on the H910 using a T-Mobile SIM, but that's all I know; just what people tell me.
Update:
The person who recommended that Network Mode Universal app forgot to mention that you have to actually make a call to know whether the phone supports VoLTE with the SIM card in use. When actually making a call, the Voice Network Type tab changes from "LTE" to "UMTS". Which means the H910 is not VoLTE capable on T-Mobile.
Sent from my LG-H910 using Tapatalk
Could also be how his sim is set up. Volte has to be enabled there and in the phone. My suggestion would be to force LTE only on the device as well. Does it use VOLTE on his phone?
Also look at IMS registration in the phone and see if it's registered.
nxb said:
Could also be how his sim is set up. Volte has to be enabled there and in the phone. My suggestion would be to force LTE only on the device as well. Does it use VOLTE on his phone?
Also look at IMS registration in the phone and see if it's registered.
Click to expand...
Click to collapse
The person I borrowed the T-Mobile SIM from uses an iPhone on iOS 13. According to him, the option for turning on/off VoLTE from the settings is gone. He used to be able to turn it on and off at will; not anymore after iOS 13. It should be enabled by default on an iPhone though, I don't see why it would be off. It's almost a necessity on an iPhone I would think.
The LG V20 seems to be more limited in that sense, as on my previous Samsung phone I could enable 2G, 4G, LTE, etc, individually to force only one. I don't see any of those settings on my H910. I don't see any IMS info either.
Either way, I doubt T-Mobile would bother servicing my AT&T branded H910 phone in case IMS needed to be registered; in the case that it wasn't already. I've had really bad luck in the past dealing with T-Mobile on phones that are not T-Mobile branded.
Sent from my LG-H910 using Tapatalk
IMS has a phone component and a sim component.
you can check status in the service menu of IMS on the H910. Hope it works on my Tmo phone, getting my sim upgraded
nxb said:
IMS has a phone component and a sim component.
Hope it works on my Tmo phone, getting my sim upgraded
Click to expand...
Click to collapse
It should work if it's a T-Mobile phone. The H918 is 40% more expensive, so it would be great if the H910 worked with T-Mobile; however, it's not looking good.
Sent from my LG-H910 using Tapatalk
Eh, kinda. I'm having trouble too. My IMS services aren't connecting. Going to try a few different roms. I'm through an MVNO so still trying to get them to understand ISIM vs USIM.
see: https://www.quora.com/Are-4G-SIM-cards-of-two-types-VoLTE-and-LTE?share=1
https://www.slideshare.net/ikwe22/understanding-telecom-sim-and-usim-isim-for-lte
nxb said:
Eh, kinda. I'm having trouble too. My IMS services aren't connecting. Going to try a few different roms. I'm through an MVNO so still trying to get them to understand ISIM vs USIM.
Click to expand...
Click to collapse
Gotcha, I hope it works. I was mentioning to @C D which has helped me understand a lot about VoLTE, that I'm starting to give in to the system of using whatever carrier my phone supports, as long as I can keep using my H910. The removable battery & IR blaster era has come to an end, and I don't think I need another phone right now other than the V20. I might even consider going back to the AT&T MVNO I was using before.
Sent from my LG-H910 using Tapatalk
Latest result: oreo works but not nougat.
IMS never registers. Maybe I can fix it. At least now OK sim-wise. Unfortunately doing the sim swap broke tethering.
Hi guys, I am sorry for reviving the old thread.
I too owned H990DS Sea version on latest nougat. It has volte option but just couldn't switch on.
Please take a look at this thread on LG G8
https://forum.xda-developers.com/t/...ther-qualcomm-powered-lg-devices-too.4343655/
I tried on my H990DS using the above thread's method and it didn't work. I was informed that the mbn files are for LG G8. We need mbn files that are specific for LG V20. I have searched up and down and I couldn't find any.
So I hope that I have provided some insights and I hope any member/master/guru out there can help where to find the mbn file (collection of all international carriers mbn) and make volte works for H990DS.

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