i9500 boot loop - Galaxy S 4 Q&A, Help & Troubleshooting

Hello,
I had been using my i9500 for quite a while now, with no issues.
rooted, Hassan rom , Philz Kernel, worked flawlessly until yesterday.
suddenly my phone started rebooting indefinitely, not entering recovery or download modes.
I tried mashing the buttons a little, and i got to the download mode "Warning" screen (unable to go any further) without holding my power button - meaning only by holding both home and volDown keys.
anyway, this lead me to believe my power button is malfunctioning, yet i can still normally press it (Clicking as usual, as if there is no physical damage) and I did not drop or damage my phone in any way.
all of the online threads are regarding phones stuck on boot animation, yet mine is flashing the "Samsung Galaxy S4 GT-I9500" white over black screen (before the boot animation) and doesnt reach boot animation.
i want to believe my data is still reachable as i have not made any backups lately, this is why I came here.
if anyone has encountered any similar issue, please shed some light as this is the first time i had been unable to solve a "boot loop".
thanks in advance!
(ps, phone is still stuck on the loop, i let it keep doing so overnight to let the battery die, plugged it back in to no avail)

rdordo23 said:
Hello,
I had been using my i9500 for quite a while now, with no issues.
rooted, Hassan rom , Philz Kernel, worked flawlessly until yesterday.
suddenly my phone started rebooting indefinitely, not entering recovery or download modes.
I tried mashing the buttons a little, and i got to the download mode "Warning" screen (unable to go any further) without holding my power button - meaning only by holding both home and volDown keys.
anyway, this lead me to believe my power button is malfunctioning, yet i can still normally press it (Clicking as usual, as if there is no physical damage) and I did not drop or damage my phone in any way.
all of the online threads are regarding phones stuck on boot animation, yet mine is flashing the "Samsung Galaxy S4 GT-I9500" white over black screen (before the boot animation) and doesnt reach boot animation.
i want to believe my data is still reachable as i have not made any backups lately, this is why I came here.
if anyone has encountered any similar issue, please shed some light as this is the first time i had been unable to solve a "boot loop".
thanks in advance!
(ps, phone is still stuck on the loop, i let it keep doing so overnight to let the battery die, plugged it back in to no avail)
Click to expand...
Click to collapse
Hi mate
I sounds a lot like a power button problem , symptoms are similar to other cases , even if power button clicks does not mean is working .... take it to a local service center a have it replace.
Data should be fine.

MAX 404 said:
Hi mate
I sounds a lot like a power button problem , symptoms are similar to other cases , even if power button clicks does not mean is working .... take it to a local service center a have it replace.
Data should be fine.
Click to expand...
Click to collapse
will do. ill update as soon as they return my phone

rdordo23 said:
will do. ill update as soon as they return my phone
Click to expand...
Click to collapse
Great mate.
Good luck

My GT-i9500 just started this same issue less than an hour ago.
I have taken the battery out and I am hoping this will help. Since I never turn the phone off the power button doesn't get used that much. At the most it might get used once a month.
Well I am not sure if this was the reason for it working but I put the battery back in and rocked the power button back and forth. Now its booted properly. Will keep and eye on it, just a pity it would give issues a few days before Christmas. Repair centers won't be open until early Jan.

killerbyte said:
My GT-i9500 just started this same issue less than an hour ago.
I have taken the battery out and I am hoping this will help. Since I never turn the phone off the power button doesn't get used that much. At the most it might get used once a month.
Well I am not sure if this was the reason for it working but I put the battery back in and rocked the power button back and forth. Now its booted properly. Will keep and eye on it, just a pity it would give issues a few days before Christmas. Repair centers won't be open until early Jan.
Click to expand...
Click to collapse
While waiting for the lab to open (sunday) i started flicking my phone a little more violently (upon the acceptable amount of strength), and now i made it boot (!!!).
the current status is the power button is not working, i am carefully navigating to titanium backup... hope i can get a Nand backup aswell, but that's just being greedy. thank god for Philz touch recovery (no power no love on recovery)

Hello mate...
I am using same I9500...i faced same problem wayback in august...phone ws starting indefinitely without even pressing power button. ..so i searched net..
No recovery mode ws accessible to me...couldn't flash....
So i went to Samsung care..
They told i will have to change my PBA meaning passive board assembly. .
Had no other options. .
Spent 9600 on my i9500.
... :/
Sent from my GT-I9500 using XDA Free mobile app

Related

[Q] Omnia 7 broken - will not boot

hi
my omina 7 of 1 month is broken.
A few weeks ago it wouldnt boot and gave the screen indicating
the phone needs to be plugged into the pc, it then booted ok.
Yesterday it gave the same message but by the time i got it home
the message was gone.
Now it will not boot, it simply cycles through the samsung logo, the three network logo , then back to the samsung logo.
Will be taking it back to the three shop tonight.
is there a way of hard resetting the phone using the buttons?
I have only found info on hard reset from within the OS, which obviously i now cannot get to.
has anyone else had this problem
The only similar problem i found was with a focus
was on the windowsphonesecrets website under the heading restoration error
to hard reset the focus press the power, volume & camera buttons all together. that might do it.
Have you tried taking the battery out of the phone? Heard from someone that that solved the problem...
yes tried taking the battery out
tried it without the sim
let the battery completely drain and tried again
the hard reset button combination didnt work either
just constantly cycling between the samsung and three network logos
three have now sent it off for repair ....
I have a very similar problem. My phone randomly rebooted itself but now it sticks on the Samsung Omnia 7 logo. I've tried removing the battery but nothing.
Is there a Safe Mode I can boot into?
Damn looks like I have the same problem.Was playing a game.Phone rebooted on its own, all I get is the Samsung Omnia 7 screen.
Tried a Hard Reset. I get the options pop up for about 2 seconds asking if I want to format.If I am quick enough to press the Home button nothing happens it just switches off.
Did you try to flash the ROM ?
Me?
No?
Download mode was the only mode that seemed to be recognised by my PC.If it wasn't in warranty I would maybe have tried that, but as it is in warranty I will let T-Mobile deal with it.
my repaired samsung was returned mid january
a few weeks later and the same thing has happened again...
phone froze, switched it off , now will not boot again
it is definitely the same hand set or at least the same outer casing
the bill said it had some parts replaced
I wonder what caused this issue?
I had similar problem and this is how I solved it:
Make sure your Device is switched off (remove and reinsert the battery)
1. Press and hold the Camera, Volume Down, and Power buttons simultaneously.
2. Release Power when the phone vibrates, but continue to hold down Camera and Volume Down.
3. Release Camera and Volume Down when the Format prompt is displayed on screen.
4. Press Windows key twice to confirm the hard reset.
Enjoy your phone now
add 1 to the list, mine is doing thin, formatting doesnt help, reflashing doesnt help.
unless i can find a fix, im without a phone for 15 days while tmob plays with it
any progress?
Since applying the update that Samsung release yesterday I'm having the same problem...
Format didn't work, installing 'older' firmwares (I8700BSEJK1, I8700XENJK1 and I8700DBTJK1) didn't solve any issue
Anybody with more ideas?
I've also had this issue... I think it was caused by forcing the nodo update. Now I've updated it normally using this guide
http://windowsteamblog.com/windows_...spx?utm_source=twitterfeed&utm_medium=twitter
I hope now the problem is solved.

[Q] GT-i9500 stuck on boot loop. goes into download mode but reboots. no recoveryu

Hey,
I've searched this forum on others but haven't found anyone who've had my problem.
I have an original GT-i9500 purchased a little over a year ago around the launch. The phone was rooted and had a custom ROM installed. (Crash ROM). I have installed the ROM about 3 months ago, and haven't fiddled with it recently. I've had CWM installed.
Yesterday I've noticed that the device went into boot loop all of the sudden. I haven't done anything unusual when it started boot looping.
I can see the Samsung logo for a couple of seconds, but then the screen turns off and the logo comes again. Loop. Trying to enter recovery mod (CWM) doesn't work. Phone keeps looping. Trying to access download mode does work partially. I can get to the screen where it says "Warning!!" and asks to click "volume up" to continue. But stays on that screen for a few seconds and then boots to the logo again. Happens whether I click "volume up" or don't.
I have no idea what caused this. But shortly before it started I did see that an app that uses wanam was updated (bubble UPNP) and there was some notification about it from wanam.
any help would be greatly appreciated. Thanks!
You have eaither a malfuntioning power button, a faulty battery or some other hardware failure.
This is not a software problem.
Lennyz1988 said:
You have eaither a malfuntioning power button, a faulty battery or some other hardware failure.
This is not a software problem.
Click to expand...
Click to collapse
I have exactly the same issue, tried plug in power supply, shows an empty battery icon with circle in the center, stays for a few seconds and screen goes blank. It repeat this process if i keep it plugged to the power supply.
Just an update in case anyone ever finds this thread and is experiencing the same symptoms. It was indeed a faulty power button. Having it replaced has solved the problem.
It was apparently stuck on "pressed" mode (not physically, i would've noticed that). Another indication for that was that putting in a battery would automatically turn the phone on.
i know it was before a few months back,
but anyway... i got the same issue too, but my phone was on stock rom without root.
this is random annoying issue...
as i understand from you guys, i will need to take the phone to a lab to fix this, bummer!
thank you any way...
same problem here..
just got this issue today.. cant go in download , cant go in recovery, wont boot...
i was using it just fine when it just turned off...
ShoukaT1 said:
same problem here..
just got this issue today.. cant go in download , cant go in recovery, wont boot...
i was using it just fine when it just turned off...
Click to expand...
Click to collapse
Whiplash83 said:
i know it was before a few months back,
but anyway... i got the same issue too, but my phone was on stock rom without root.
this is random annoying issue...
as i understand from you guys, i will need to take the phone to a lab to fix this, bummer!
thank you any way...
Click to expand...
Click to collapse
Faulty power buttons, faulty power buttons everywhere.
I fail to understand how samsung does this. This has been like the 500th stuck power button issue here.
Looks like we have to add it in the guide.
Sent from my GT-I9500 using XDA Free mobile app
DeepankarS said:
Faulty power buttons, faulty power buttons everywhere.
I fail to understand how samsung does this. This has been like the 500th stuck power button issue here.
Looks like we have to add it in the guide.
Sent from my GT-I9500 using XDA Free mobile app
Click to expand...
Click to collapse
I've got my phone back from the repair service and it was indeed a failure of the power button electric circuit,
(i don't know exactly how to translate it correctly to English, but they say something about secondary electric circuit board)
anyway, it been replaced and the phone came back to live again
I got it fixed today..
I think it should be added as a major cause for bootloop, if you cant open recovery or go to download mode
at first i thought my phone was bricked but then after some hard searching i found out this thread and proceeded accordingly..
I opened up at the phone and checked the power button myself with my instruments.. then i took it to repair center and told them to replace the power button... simple as that.. cost me 9$
grobrnik said:
Just an update in case anyone ever finds this thread and is experiencing the same symptoms. It was indeed a faulty power button. Having it replaced has solved the problem.
It was apparently stuck on "pressed" mode (not physically, i would've noticed that). Another indication for that was that putting in a battery would automatically turn the phone on.
Click to expand...
Click to collapse
Thanks for the clarification! My S4 has been doing that for a while now- think I'll take it to the repair center and get it checked out.
I have same problem

[Q] Please help! Phone is inbetween soft and hard brick!

Hey guys,
This is my first time posting, although I am constantly on the forums looking for help and ROMS. Its been about 4 months since the last ROM I downloaded for my phone. Its actually been 4 months since I did anything to my phone. I found a ROM that worked and kept with it. I have a sprint galaxy s4. fyi.
But yesterday while I was in the middle of texting on my phone it randomly shut off. When I tried to turn it back on nothing happened. Then I pulled the battery out and it rebooted showing the Samsung Galaxy S4 screen for about 3 seconds and then shut off again. I tried another working battery and still nothing. So then I pulled the battery out and try to get into the bootloader (holding down the volume up button). It said it was going into the recovery but then shut off about 3 seconds in. So then I tried holding down the volume down, home, and power button which allowed me to go to the OEM(I don't know if that's the correct term but it was a warning about tampering with the software) So I pressed volume up to continue and it immediately shut off again.
I cant get passed anything for about 5 seconds in without it shutting off. It's extremely frustrating and annoying that I literally cannot do anything with it.
Any sort of help or input would be greatly appreciated! Thanks so much in advance!
famoussas328 said:
Hey guys,
This is my first time posting, although I am constantly on the forums looking for help and ROMS. Its been about 4 months since the last ROM I downloaded for my phone. Its actually been 4 months since I did anything to my phone. I found a ROM that worked and kept with it. I have a sprint galaxy s4. fyi.
But yesterday while I was in the middle of texting on my phone it randomly shut off. When I tried to turn it back on nothing happened. Then I pulled the battery out and it rebooted showing the Samsung Galaxy S4 screen for about 3 seconds and then shut off again. I tried another working battery and still nothing. So then I pulled the battery out and try to get into the bootloader (holding down the volume up button). It said it was going into the recovery but then shut off about 3 seconds in. So then I tried holding down the volume down, home, and power button which allowed me to go to the OEM(I don't know if that's the correct term but it was a warning about tampering with the software) So I pressed volume up to continue and it immediately shut off again.
I cant get passed anything for about 5 seconds in without it shutting off. It's extremely frustrating and annoying that I literally cannot do anything with it.
Any sort of help or input would be greatly appreciated! Thanks so much in advance!
Click to expand...
Click to collapse
Make sure you have a well charged battery. Once this happened to me the phone was running hot and the little charge it had was wasted trying to get it to download mode. also having it connected to a computer/power outlet sometimes messes with the boot up. The timing of when you press the buttons also affects the loading. as soon as you see hte Galaxy S4 logo let go of the buttons. Hope this helps/.
Bombillazo said:
Make sure you have a well charged battery. Once this happened to me the phone was running hot and the little charge it had was wasted trying to get it to download mode. also having it connected to a computer/power outlet sometimes messes with the boot up. The timing of when you press the buttons also affects the loading. as soon as you see hte Galaxy S4 logo let go of the buttons. Hope this helps/.
Click to expand...
Click to collapse
I tried 2 different batteries, I also tried having it plugged into the computer, charger, anything. I've also tried different timing on the buttons appreciate the response though. I'm going to keep trying the timing of it.
Anyone have any other suggestions?
Sounds to me like it can be a defective power button which Samsung is notorious of making on their devices.
BIGSAMDA1ST said:
Sounds to me like it can be a defective power button which Samsung is notorious of making on their devices.
Click to expand...
Click to collapse
Samsung phones are under a 1 year warranty with Samsung correct?
famoussas328 said:
Samsung phones are under a 1 year warranty with Samsung correct?
Click to expand...
Click to collapse
http://www.samsung.com/us/support/service/warranty/SPH-L720
Hey BIGSAMDA1ST....thank you so much I looked at it more closely and it seems like the button half of the button is jammed up in there.
Hopefully that's what was causing the problems. ?
Same probleme here (also since yesterday)
Could you solve the problem? I had the same problem yesterday. Galaxy S4 with CM 11. Suddendly the phone rebooted and it just came to life for about 3-4 seconds after taking the battery out and in again. After a few tries it booted coorectly again. But today the same thing happened and now it's dead for about 3 hours. Now I am going to buy an external charger and try to load the battery to 100 %. I also disassembled the phoine and checked the powerbutton for functionality.
Yeah that was not the problem. lol I'm sending it to an outside company due to the face that its not under any warranty. I'm saying its bricked lol

[Q] [HELP] Bricked SGS4 i9505 ?

Hello guys.
I do have an SGS4 i9505 which runs on CM for more than two years now.
In February 2015, I've installed TWRP 2.8.1.0 then CM12 and the associated GAPPS.
Today, May 20th, I did the update to CM12.1-20150519 from the updater of my phone (Settings, About..., CyanogenMod).
Unfortunately, since then, my phone does not want to boot anymore. It keeps boot looping. I can see the (nice) "Samsung Galaxy S4 i9505" screen but nothing more.
I can access the Download Mode but only for a couple seconds, then the phone shuts down.
I can press the VolDown + Power button to try to access my recovery (TWRP 2.8.1.0 as I previous mentioned). If I do see the same "Samsung Galaxy S4 i9505" screen with the "recovery access" message in blue in the top left corner of the screen, it does not launch it at all...
Have you guys any idea how I could resolve this issue which seems quite fatal ? Is my phone hard bricked ?
[05/21] EDIT : The battery does not seem to charge anymore. No LED noitification, no warm in the back of it.
[05/22] EDIT : The phone can not switch on properly, I have to withdraw then place it back in.
Thanks in advance,
Daga.
No you can relax. It's your power button that is faulty. Either try to wiggle it lose or replace it. It costs around 2 dollar.
I'll try it, thanks.
I did not mention it before (and just edited my first message this way), but I can not start my "phone normally". I hve to withdraw the battery then pu back in to do so.
Thanks again,
Daga.
_Daga said:
I'll try it, thanks.
I did not mention it before (and just edited my first message this way), but I can not start my "phone normally". I hve to withdraw the battery then pu back in to do so.
Thanks again,
Daga.
Click to expand...
Click to collapse
I put my money on the power button It's a common problem for the s4.
If it were the Power button, would not the battery charge anyway ?
Thanks,
Daga
_Daga said:
If it were the Power button, would not the battery charge anyway ?
Thanks,
Daga
Click to expand...
Click to collapse
take the battery out the phone and with your finger, slide across the side of the power button back and forth repeatedly. Pop battery in and see if it boots ?
You bet it good on the Power button !
I used a needle and try to "extract" it. If I did not succeed in it, it made feel my phone way better.
Thanks a lot for the tip. I would not have imagined how a simple Power button could lead to such kind of troubles...
Have a nice week end guys, and thanks again.
Daga.

[GT-i9500] BOOTLOOP!

Hello
This is my first post here and I'd really appreciate advice in this matter.
I've spent the past couple of hours searching for an answer but nothing works or totally irrelevant results.
I have a problem where I'd rooted my phone with KingRoot, changed it to SuperSU successfully (restarted my phone several times since then and no issues)
I installed TWRP (only the app) from the Google Play store and that's as far as I got before I powered off my phone to cool down before attempting any installation of TWRP. Powered on my phone and I can't get past the Samsung logo.
Recovery won't come up, Download mode works but restarts itself and volume buttons do nothing to let me confirm download mode and so it's sending me in a loop. Samsung logo and restart again and again. I insert my battery and the first thing that happens is my phone goes on a mission, determined to power itself on only to Bootloop.
No, before anyone suggests it be a hardware issue, it's a brand new phone. There's nothing wrong with the buttons.
If anyone is going to point out the obvious in saying that I'm responsible for rooting my device, I'm aware of this. The rooting procedure was a one-click method which was successful and caused no boot issues after restarting the phone countless times.
Basically:
Bootloop
Can't access recovery
Can't get to Download mode without it getting back into the bootloop after 5 seconds or so. Volume buttons do nothing to confirm download mode.
USB debugging wasn't enabled before this Bootloop occurred
Do I have a paperweight or is there a way to salvage something from this?
The phone isn't supposed to power itself on after inserting the battery.
This behavior is only acceptable when the phone is plugged in while inserting the battery. But even so, the phone wouldn't try to boot up, it would just display the charging animation.
i had a similar problem where my phone would boot up to the white samsung logo as soon as i insert my battery. tirned out the power button was stuck. try gently knocking the power button onto the corner of a table or something with the battery pulled out. it might work for you if your problem is what i think it is.
GDReaper said:
The phone isn't supposed to power itself on after inserting the battery.
This behavior is only acceptable when the phone is plugged in while inserting the battery. But even so, the phone wouldn't try to boot up, it would just display the charging animation.
Click to expand...
Click to collapse
Thank you for your response but would you like a video to prove that it is in fact attempting to boot up when inserting the battery?
adrxano said:
i had a similar problem where my phone would boot up to the white samsung logo as soon as i insert my battery. tirned out the power button was stuck. try gently knocking the power button onto the corner of a table or something with the battery pulled out. it might work for you if your problem is what i think it is.
Click to expand...
Click to collapse
Oh my god you are amazing thank you so much! Wow. I really appreciate this you've fixed the problem. Thank you!!!
Thanks to all for the time taken to read this and for the responses
Lol it feels great to be helpful.
Sent from my GT-I9500 using Tapatalk
BackShooter said:
Thank you for your response but would you like a video to prove that it is in fact attempting to boot up when inserting the battery?
Click to expand...
Click to collapse
I tested it on my device (I9505) and it doesn't boot up, it just turns on to display the charging animation. If I want it to boot up I have to hold the power button.
So, in conclusion, it must be your power button.
You can say the phone is new as much as you want, but there is a chance it came with a factory defect.
There might also be a possibility it is refurbished phone, which means it is pseudo-new.
GDReaper said:
I tested it on my device (I9505) and it doesn't boot up, it just turns on to display the charging animation. If I want it to boot up I have to hold the power button.
So, in conclusion, it must be your power button.
You can say the phone is new as much as you want, but there is a chance it came with a factory defect.
There might also be a possibility it is refurbished phone, which means it is pseudo-new.
Click to expand...
Click to collapse
You're correct, thank you again I thoroughly appreciate your time and help with this

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