[Q] GT-i9500 stuck on boot loop. goes into download mode but reboots. no recoveryu - Galaxy S 4 Q&A, Help & Troubleshooting

Hey,
I've searched this forum on others but haven't found anyone who've had my problem.
I have an original GT-i9500 purchased a little over a year ago around the launch. The phone was rooted and had a custom ROM installed. (Crash ROM). I have installed the ROM about 3 months ago, and haven't fiddled with it recently. I've had CWM installed.
Yesterday I've noticed that the device went into boot loop all of the sudden. I haven't done anything unusual when it started boot looping.
I can see the Samsung logo for a couple of seconds, but then the screen turns off and the logo comes again. Loop. Trying to enter recovery mod (CWM) doesn't work. Phone keeps looping. Trying to access download mode does work partially. I can get to the screen where it says "Warning!!" and asks to click "volume up" to continue. But stays on that screen for a few seconds and then boots to the logo again. Happens whether I click "volume up" or don't.
I have no idea what caused this. But shortly before it started I did see that an app that uses wanam was updated (bubble UPNP) and there was some notification about it from wanam.
any help would be greatly appreciated. Thanks!

You have eaither a malfuntioning power button, a faulty battery or some other hardware failure.
This is not a software problem.

Lennyz1988 said:
You have eaither a malfuntioning power button, a faulty battery or some other hardware failure.
This is not a software problem.
Click to expand...
Click to collapse
I have exactly the same issue, tried plug in power supply, shows an empty battery icon with circle in the center, stays for a few seconds and screen goes blank. It repeat this process if i keep it plugged to the power supply.

Just an update in case anyone ever finds this thread and is experiencing the same symptoms. It was indeed a faulty power button. Having it replaced has solved the problem.
It was apparently stuck on "pressed" mode (not physically, i would've noticed that). Another indication for that was that putting in a battery would automatically turn the phone on.

i know it was before a few months back,
but anyway... i got the same issue too, but my phone was on stock rom without root.
this is random annoying issue...
as i understand from you guys, i will need to take the phone to a lab to fix this, bummer!
thank you any way...

same problem here..
just got this issue today.. cant go in download , cant go in recovery, wont boot...
i was using it just fine when it just turned off...

ShoukaT1 said:
same problem here..
just got this issue today.. cant go in download , cant go in recovery, wont boot...
i was using it just fine when it just turned off...
Click to expand...
Click to collapse
Whiplash83 said:
i know it was before a few months back,
but anyway... i got the same issue too, but my phone was on stock rom without root.
this is random annoying issue...
as i understand from you guys, i will need to take the phone to a lab to fix this, bummer!
thank you any way...
Click to expand...
Click to collapse
Faulty power buttons, faulty power buttons everywhere.
I fail to understand how samsung does this. This has been like the 500th stuck power button issue here.
Looks like we have to add it in the guide.
Sent from my GT-I9500 using XDA Free mobile app

DeepankarS said:
Faulty power buttons, faulty power buttons everywhere.
I fail to understand how samsung does this. This has been like the 500th stuck power button issue here.
Looks like we have to add it in the guide.
Sent from my GT-I9500 using XDA Free mobile app
Click to expand...
Click to collapse
I've got my phone back from the repair service and it was indeed a failure of the power button electric circuit,
(i don't know exactly how to translate it correctly to English, but they say something about secondary electric circuit board)
anyway, it been replaced and the phone came back to live again

I got it fixed today..
I think it should be added as a major cause for bootloop, if you cant open recovery or go to download mode
at first i thought my phone was bricked but then after some hard searching i found out this thread and proceeded accordingly..
I opened up at the phone and checked the power button myself with my instruments.. then i took it to repair center and told them to replace the power button... simple as that.. cost me 9$

grobrnik said:
Just an update in case anyone ever finds this thread and is experiencing the same symptoms. It was indeed a faulty power button. Having it replaced has solved the problem.
It was apparently stuck on "pressed" mode (not physically, i would've noticed that). Another indication for that was that putting in a battery would automatically turn the phone on.
Click to expand...
Click to collapse
Thanks for the clarification! My S4 has been doing that for a while now- think I'll take it to the repair center and get it checked out.

I have same problem

Related

[Q] HELP! My Tab 7.7 can't boot!

Anybody knows what's wrong and how do I solve it? Here's the entire story (if it helps):
I went to Play and updated my apps. I press and held the power button and selected "restart". (I restart my device regularly) However, after shutting down, it does not boot at all and no matter how many times I press the power button it just wouldn't boot up!
I tried charging it too. Nothing happens even after plugging in.
JFSG said:
Anybody knows what's wrong and how do I solve it? Here's the entire story (if it helps):
I went to Play and updated my apps. I press and held the power button and selected "restart". (I restart my device regularly) However, after shutting down, it does not boot at all and no matter how many times I press the power button it just wouldn't boot up!
I tried charging it too. Nothing happens even after plugging in.
Click to expand...
Click to collapse
Can you get to the boot loader, if so, try to wipe data from the recovery within the boot loader.
Or else leave the battery to drain fully , this will solve your problem and the tab will boot.
This happened to me couple of weeks ago and draining the battery solved this issue.
lsherif said:
Can you get to the boot loader, if so, try to wipe data from the recovery within the boot loader.
Or else leave the battery to drain fully , this will solve your problem and the tab will boot.
This happened to me couple of weeks ago and draining the battery solved this issue.
Click to expand...
Click to collapse
May I know how do I get to the bootloader? I can't even allow the battery to drain. The problem is it is not even starting at all. I pressed the power button a million times and NOTHING happens at all, the screen didn't even turn on.
JFSG said:
May I know how do I get to the bootloader? I can't even allow the battery to drain. The problem is it is not even starting at all. I pressed the power button a million times and NOTHING happens at all, the screen didn't even turn on.
Click to expand...
Click to collapse
You can get to the boot loader by pressing power button + volume down at the same time.
try it.
lsherif said:
You can get to the boot loader by pressing power button + volume down at the same time.
try it.
Click to expand...
Click to collapse
I tried it before posting here. The screen doesn't turn on at all still...
JFSG said:
I tried it before posting here. The screen doesn't turn on at all still...
Click to expand...
Click to collapse
With a long power button press , does your tab show the galaxy tab 7.7 logo ?
lsherif said:
With a long power button press , does your tab show the galaxy tab 7.7 logo ?
Click to expand...
Click to collapse
Nope. I wish it did.
Try to hold the power button in about 4 or 5 seconds. I doubt it'll do anything. It sounds like there's a problem with power button or hardware.
I had a thrive 7 before I got my gtab 7.7 and my first one I exchanged because of a problem identical to yours. It was very sketchy to power on.
Exchange or warranty if you can unless someone else has any ideas
Sent from my DROID BIONIC using Tapatalk 2
JFSG said:
Nope. I wish it did.
Click to expand...
Click to collapse
Only alternative left to leave it till battery drains, if you can remember the battery percentage before this happens, otherwise i am out of solutions.
A service center would be an alternative choice.
nicduim said:
Try to hold the power button in about 4 or 5 seconds. I doubt it'll do anything. It sounds like there's a problem with power button or hardware.
I had a thrive 7 before I got my gtab 7.7 and my first one I exchanged because of a problem identical to yours. It was very sketchy to power on.
Exchange or warranty if you can unless someone else has any ideas
Sent from my DROID BIONIC using Tapatalk 2
Click to expand...
Click to collapse
I decided to give it another shot a minute ago and it miraculously worked! I have no idea what's wrong or what caused the positive issue but am happy that it is fine now. Thanks guys!

Power button not working

Hi guys.
My Galaxy Note 3 power button has just completely stopped working. Is there a setting that turns off the power button functionality that I might have accidentally pressed?
Cheers.
Edit: I should elaborate here. The phone is switched on, everything works as normal but no matter how many times I try it, the power button just not do anything (holding it down, pressing different areas)
DaveyT said:
Hi guys.
My Galaxy Note 3 power button has just completely stopped working. Is there a setting that turns off the power button functionality that I might have accidentally pressed?
Cheers.
Edit: I should elaborate here. The phone is switched on, everything works as normal but no matter how many times I try it, the power button just not do anything (holding it down, pressing different areas)
Click to expand...
Click to collapse
Did you try a battery reset? With the phone off, can you get into either Download or Recovery mode? That would eliminate the possibility of an OS issue.
lmike6453 said:
Did you try a battery reset? With the phone off, can you get into either Download or Recovery mode? That would eliminate the possibility of an OS issue.
Click to expand...
Click to collapse
I kind of scared to turn the thing off in case I can't switch it back on. I'll try it though.
Edit: It's dead. Taken the battery but can't switch back on now. What a joke.
Bad luck brian i feel sorry for you
tarekkkkk said:
Bad luck brian i feel sorry for you
Click to expand...
Click to collapse
I know I kind of expect this bad luck these days after having two faulty Nexus 7's. My Galaxy S2 power button is still going strong after 2 and a half years but the Note 3 lasts 7 hours
DaveyT said:
Hi guys.
My Galaxy Note 3 power button has just completely stopped working. Is there a setting that turns off the power button functionality that I might have accidentally pressed?
Cheers.
Edit: I should elaborate here. The phone is switched on, everything works as normal but no matter how many times I try it, the power button just not do anything (holding it down, pressing different areas)
Click to expand...
Click to collapse
It's a dud mate. Faulty unit.
Just send it back and get it replaced.
Just send it for replacement. There's a reason phones come with a warranty that covers manufacturer defects. Whining about it to strangers in the forum is not going to fix it for you.
Sent from my SM-N9005 using XDA Premium 4 mobile app
MohJee said:
Just send it for replacement. There's a reason phones come with a warranty that covers manufacturer defects. Whining about it to strangers in the forum is not going to fix it for you.
Sent from my SM-N9005 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I was posting to see if any one else had the same problem or if it was a setting I'd missed. Arsehole.
Cheers everyone else I'll replace it tomorrow.
This is exactly the sort of thing that makes me worry about voiding my warranty. Decisions, decisions....
DaveyT said:
I was posting to see if any one else had the same problem or if it was a setting I'd missed. Arsehole.
Cheers everyone else I'll replace it tomorrow.
Click to expand...
Click to collapse
Yeah this is definitely the least friendly of all the Android forums. Sorry to hear you have a dud unit mate. Get it replaced.
My power button is not working to turn the screen off. Long press works to bring up the power down menu or to do a hard shut down. It works to turn back on though. Seems to happen after I plug it into the wall charger. Restoring a nandroid backup fixes the issue.
Not sure if it's related but my PC's USB crashed after trying to plug the phone in and use USB 3.0 to transfer files. I had to refresh my W8 PC to get the USB working again.
I have the Sprint version, rooted and running JellyBomb.
Hello bro...Me to facing same problem of power button issue.But my phone was able to get into recovery mode and it is also turning on.After doing hard reset also still the problem not solved.My phone is working perfectly but only problem is I'm unable to lock and power off the phone.Please help me dude.
ajayajay007 said:
Hello bro...Me to facing same problem of power button issue.But my phone was able to get into recovery mode and it is also turning on.After doing hard reset also still the problem not solved.My phone is working perfectly but only problem is I'm unable to lock and power off the phone.Please help me dude.
Click to expand...
Click to collapse
I have the same problem. my power button is done for. whenever i need to start it. I plug it in and go into recovery and reboot from there. I also use this https://play.google.com/store/apps/details?id=com.plexnor.gravityscreenoffpro&hl=en for screen timeout and lock. And you can also get exposed and gravity box and there is a status bar tweak to double tap the status bar to lock screen (put phone to sleep).
I tried everything then found the solution on another website
My note 3 has been with me for almost 2 years now and it's power button stopped working about 2-3 months ago. Until now I avoided draining the battery below 2% and was fine but just today I dropped my phone and it shut down. I knew that my power button didn't work because of hardware problems so a soft reset didn't work for me. What I found however is that if your power button is dead you can just very quickly remove and re-insert your battery and your samsung device (I have no idea if this works on other brands) automatically boots itself. I'll give the link too incase I wasn't clear enough and I hope this helps people who shared my worries.
http : // www . teckdiary . com / samsung / how-to-start-your-samsung-galaxy-phonewhen-its-power-button-doesnt-work/
You'll have to delete the spaces in that link sorry about that

[Q] Please help! Phone is inbetween soft and hard brick!

Hey guys,
This is my first time posting, although I am constantly on the forums looking for help and ROMS. Its been about 4 months since the last ROM I downloaded for my phone. Its actually been 4 months since I did anything to my phone. I found a ROM that worked and kept with it. I have a sprint galaxy s4. fyi.
But yesterday while I was in the middle of texting on my phone it randomly shut off. When I tried to turn it back on nothing happened. Then I pulled the battery out and it rebooted showing the Samsung Galaxy S4 screen for about 3 seconds and then shut off again. I tried another working battery and still nothing. So then I pulled the battery out and try to get into the bootloader (holding down the volume up button). It said it was going into the recovery but then shut off about 3 seconds in. So then I tried holding down the volume down, home, and power button which allowed me to go to the OEM(I don't know if that's the correct term but it was a warning about tampering with the software) So I pressed volume up to continue and it immediately shut off again.
I cant get passed anything for about 5 seconds in without it shutting off. It's extremely frustrating and annoying that I literally cannot do anything with it.
Any sort of help or input would be greatly appreciated! Thanks so much in advance!
famoussas328 said:
Hey guys,
This is my first time posting, although I am constantly on the forums looking for help and ROMS. Its been about 4 months since the last ROM I downloaded for my phone. Its actually been 4 months since I did anything to my phone. I found a ROM that worked and kept with it. I have a sprint galaxy s4. fyi.
But yesterday while I was in the middle of texting on my phone it randomly shut off. When I tried to turn it back on nothing happened. Then I pulled the battery out and it rebooted showing the Samsung Galaxy S4 screen for about 3 seconds and then shut off again. I tried another working battery and still nothing. So then I pulled the battery out and try to get into the bootloader (holding down the volume up button). It said it was going into the recovery but then shut off about 3 seconds in. So then I tried holding down the volume down, home, and power button which allowed me to go to the OEM(I don't know if that's the correct term but it was a warning about tampering with the software) So I pressed volume up to continue and it immediately shut off again.
I cant get passed anything for about 5 seconds in without it shutting off. It's extremely frustrating and annoying that I literally cannot do anything with it.
Any sort of help or input would be greatly appreciated! Thanks so much in advance!
Click to expand...
Click to collapse
Make sure you have a well charged battery. Once this happened to me the phone was running hot and the little charge it had was wasted trying to get it to download mode. also having it connected to a computer/power outlet sometimes messes with the boot up. The timing of when you press the buttons also affects the loading. as soon as you see hte Galaxy S4 logo let go of the buttons. Hope this helps/.
Bombillazo said:
Make sure you have a well charged battery. Once this happened to me the phone was running hot and the little charge it had was wasted trying to get it to download mode. also having it connected to a computer/power outlet sometimes messes with the boot up. The timing of when you press the buttons also affects the loading. as soon as you see hte Galaxy S4 logo let go of the buttons. Hope this helps/.
Click to expand...
Click to collapse
I tried 2 different batteries, I also tried having it plugged into the computer, charger, anything. I've also tried different timing on the buttons appreciate the response though. I'm going to keep trying the timing of it.
Anyone have any other suggestions?
Sounds to me like it can be a defective power button which Samsung is notorious of making on their devices.
BIGSAMDA1ST said:
Sounds to me like it can be a defective power button which Samsung is notorious of making on their devices.
Click to expand...
Click to collapse
Samsung phones are under a 1 year warranty with Samsung correct?
famoussas328 said:
Samsung phones are under a 1 year warranty with Samsung correct?
Click to expand...
Click to collapse
http://www.samsung.com/us/support/service/warranty/SPH-L720
Hey BIGSAMDA1ST....thank you so much I looked at it more closely and it seems like the button half of the button is jammed up in there.
Hopefully that's what was causing the problems. ?
Same probleme here (also since yesterday)
Could you solve the problem? I had the same problem yesterday. Galaxy S4 with CM 11. Suddendly the phone rebooted and it just came to life for about 3-4 seconds after taking the battery out and in again. After a few tries it booted coorectly again. But today the same thing happened and now it's dead for about 3 hours. Now I am going to buy an external charger and try to load the battery to 100 %. I also disassembled the phoine and checked the powerbutton for functionality.
Yeah that was not the problem. lol I'm sending it to an outside company due to the face that its not under any warranty. I'm saying its bricked lol

i9500 boot loop

Hello,
I had been using my i9500 for quite a while now, with no issues.
rooted, Hassan rom , Philz Kernel, worked flawlessly until yesterday.
suddenly my phone started rebooting indefinitely, not entering recovery or download modes.
I tried mashing the buttons a little, and i got to the download mode "Warning" screen (unable to go any further) without holding my power button - meaning only by holding both home and volDown keys.
anyway, this lead me to believe my power button is malfunctioning, yet i can still normally press it (Clicking as usual, as if there is no physical damage) and I did not drop or damage my phone in any way.
all of the online threads are regarding phones stuck on boot animation, yet mine is flashing the "Samsung Galaxy S4 GT-I9500" white over black screen (before the boot animation) and doesnt reach boot animation.
i want to believe my data is still reachable as i have not made any backups lately, this is why I came here.
if anyone has encountered any similar issue, please shed some light as this is the first time i had been unable to solve a "boot loop".
thanks in advance!
(ps, phone is still stuck on the loop, i let it keep doing so overnight to let the battery die, plugged it back in to no avail)
rdordo23 said:
Hello,
I had been using my i9500 for quite a while now, with no issues.
rooted, Hassan rom , Philz Kernel, worked flawlessly until yesterday.
suddenly my phone started rebooting indefinitely, not entering recovery or download modes.
I tried mashing the buttons a little, and i got to the download mode "Warning" screen (unable to go any further) without holding my power button - meaning only by holding both home and volDown keys.
anyway, this lead me to believe my power button is malfunctioning, yet i can still normally press it (Clicking as usual, as if there is no physical damage) and I did not drop or damage my phone in any way.
all of the online threads are regarding phones stuck on boot animation, yet mine is flashing the "Samsung Galaxy S4 GT-I9500" white over black screen (before the boot animation) and doesnt reach boot animation.
i want to believe my data is still reachable as i have not made any backups lately, this is why I came here.
if anyone has encountered any similar issue, please shed some light as this is the first time i had been unable to solve a "boot loop".
thanks in advance!
(ps, phone is still stuck on the loop, i let it keep doing so overnight to let the battery die, plugged it back in to no avail)
Click to expand...
Click to collapse
Hi mate
I sounds a lot like a power button problem , symptoms are similar to other cases , even if power button clicks does not mean is working .... take it to a local service center a have it replace.
Data should be fine.
MAX 404 said:
Hi mate
I sounds a lot like a power button problem , symptoms are similar to other cases , even if power button clicks does not mean is working .... take it to a local service center a have it replace.
Data should be fine.
Click to expand...
Click to collapse
will do. ill update as soon as they return my phone
rdordo23 said:
will do. ill update as soon as they return my phone
Click to expand...
Click to collapse
Great mate.
Good luck
My GT-i9500 just started this same issue less than an hour ago.
I have taken the battery out and I am hoping this will help. Since I never turn the phone off the power button doesn't get used that much. At the most it might get used once a month.
Well I am not sure if this was the reason for it working but I put the battery back in and rocked the power button back and forth. Now its booted properly. Will keep and eye on it, just a pity it would give issues a few days before Christmas. Repair centers won't be open until early Jan.
killerbyte said:
My GT-i9500 just started this same issue less than an hour ago.
I have taken the battery out and I am hoping this will help. Since I never turn the phone off the power button doesn't get used that much. At the most it might get used once a month.
Well I am not sure if this was the reason for it working but I put the battery back in and rocked the power button back and forth. Now its booted properly. Will keep and eye on it, just a pity it would give issues a few days before Christmas. Repair centers won't be open until early Jan.
Click to expand...
Click to collapse
While waiting for the lab to open (sunday) i started flicking my phone a little more violently (upon the acceptable amount of strength), and now i made it boot (!!!).
the current status is the power button is not working, i am carefully navigating to titanium backup... hope i can get a Nand backup aswell, but that's just being greedy. thank god for Philz touch recovery (no power no love on recovery)
Hello mate...
I am using same I9500...i faced same problem wayback in august...phone ws starting indefinitely without even pressing power button. ..so i searched net..
No recovery mode ws accessible to me...couldn't flash....
So i went to Samsung care..
They told i will have to change my PBA meaning passive board assembly. .
Had no other options. .
Spent 9600 on my i9500.
... :/
Sent from my GT-I9500 using XDA Free mobile app

[GT-i9500] BOOTLOOP!

Hello
This is my first post here and I'd really appreciate advice in this matter.
I've spent the past couple of hours searching for an answer but nothing works or totally irrelevant results.
I have a problem where I'd rooted my phone with KingRoot, changed it to SuperSU successfully (restarted my phone several times since then and no issues)
I installed TWRP (only the app) from the Google Play store and that's as far as I got before I powered off my phone to cool down before attempting any installation of TWRP. Powered on my phone and I can't get past the Samsung logo.
Recovery won't come up, Download mode works but restarts itself and volume buttons do nothing to let me confirm download mode and so it's sending me in a loop. Samsung logo and restart again and again. I insert my battery and the first thing that happens is my phone goes on a mission, determined to power itself on only to Bootloop.
No, before anyone suggests it be a hardware issue, it's a brand new phone. There's nothing wrong with the buttons.
If anyone is going to point out the obvious in saying that I'm responsible for rooting my device, I'm aware of this. The rooting procedure was a one-click method which was successful and caused no boot issues after restarting the phone countless times.
Basically:
Bootloop
Can't access recovery
Can't get to Download mode without it getting back into the bootloop after 5 seconds or so. Volume buttons do nothing to confirm download mode.
USB debugging wasn't enabled before this Bootloop occurred
Do I have a paperweight or is there a way to salvage something from this?
The phone isn't supposed to power itself on after inserting the battery.
This behavior is only acceptable when the phone is plugged in while inserting the battery. But even so, the phone wouldn't try to boot up, it would just display the charging animation.
i had a similar problem where my phone would boot up to the white samsung logo as soon as i insert my battery. tirned out the power button was stuck. try gently knocking the power button onto the corner of a table or something with the battery pulled out. it might work for you if your problem is what i think it is.
GDReaper said:
The phone isn't supposed to power itself on after inserting the battery.
This behavior is only acceptable when the phone is plugged in while inserting the battery. But even so, the phone wouldn't try to boot up, it would just display the charging animation.
Click to expand...
Click to collapse
Thank you for your response but would you like a video to prove that it is in fact attempting to boot up when inserting the battery?
adrxano said:
i had a similar problem where my phone would boot up to the white samsung logo as soon as i insert my battery. tirned out the power button was stuck. try gently knocking the power button onto the corner of a table or something with the battery pulled out. it might work for you if your problem is what i think it is.
Click to expand...
Click to collapse
Oh my god you are amazing thank you so much! Wow. I really appreciate this you've fixed the problem. Thank you!!!
Thanks to all for the time taken to read this and for the responses
Lol it feels great to be helpful.
Sent from my GT-I9500 using Tapatalk
BackShooter said:
Thank you for your response but would you like a video to prove that it is in fact attempting to boot up when inserting the battery?
Click to expand...
Click to collapse
I tested it on my device (I9505) and it doesn't boot up, it just turns on to display the charging animation. If I want it to boot up I have to hold the power button.
So, in conclusion, it must be your power button.
You can say the phone is new as much as you want, but there is a chance it came with a factory defect.
There might also be a possibility it is refurbished phone, which means it is pseudo-new.
GDReaper said:
I tested it on my device (I9505) and it doesn't boot up, it just turns on to display the charging animation. If I want it to boot up I have to hold the power button.
So, in conclusion, it must be your power button.
You can say the phone is new as much as you want, but there is a chance it came with a factory defect.
There might also be a possibility it is refurbished phone, which means it is pseudo-new.
Click to expand...
Click to collapse
You're correct, thank you again I thoroughly appreciate your time and help with this

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