Almost caught it before it hit the ground too... So Sony customer service is a joke. she said they probably wont cover it.. does anyone have any idea how much they will charge me to fix it if they deny my warranty claim?
. screen is cracked and touchscreen is totally unresponsive. was dropped from waist height.. screen shattered right away.. buyer beware..
crxmax said:
Almost caught it before it hit the ground too... So Sony customer service is a joke. she said they probably wont cover it..
Click to expand...
Click to collapse
you dropped the phone and it broke. why would they cover it?
if you crash your car, do you run to the dealer expecting a free repair?
Well, mine fell the other day from shoulder height and i'm glad there wasn't even a scratch on it after the fall D:
Sent from my D5833 using XDA Free mobile app
crxmax said:
screen is cracked and touchscreen is totally unresponsive. was dropped from waist height.. screen shattered right away.. buyer beware..
Click to expand...
Click to collapse
sorry this happened, man. each time i hold the phone i'm scared imma drop it.
out of curiosity, were you using a screen protector or case?
crxmax said:
Almost caught it before it hit the ground too... So Sony customer service is a joke. she said they probably wont cover it.. does anyone have any idea how much they will charge me to fix it if they deny my warranty claim?
. screen is cracked and touchscreen is totally unresponsive. was dropped from waist height.. screen shattered right away.. buyer beware..
Click to expand...
Click to collapse
Why must you make yet another seperate cracked screen topic for this?
And of course they won't cover it, you dropped it! You should've bought an insurance if you want coverage for damage that is your own fault.
Your drop = your fault.
I can't get your point actually
i was using the skinomi front, back and side skins. i know they wont cover it. just sucks that sony is making a phone that cant survive even one drop. what since customer service cant tell me how much it is to fix it i was looking here to see if anyone knows?
All phones can get a cracked screen when dropped. Some times on the first drop, others survive many falls. It's all about how it lands. My S3 cracked from a fall out of my pocket when I was sitting on the ground, so max 15 cm. It landed with the display down on a sharp rock. Pure bad luck..
I guess there's no point in keeping this thread open now...
---> Thread closed
Related
so.. my screen glass has been broked.
I bought the phone through the UK (im from Israel) and not through a carrier.
so im screwed.. you think a private store could fix my glass? i mean things are pretty bad.. the screen is STILL showing everything..
but the glass is broken badly.. even the capcitive button is broken and there is a crack that shows the led light of the front buttons...
do you think its fixable? I'm aware it will cost alot and I dont care that it wil..
the question is, is it fixable?
and if its.. wont they put a regular glass instead of gorilla glass? i will loss glass toughness huh..?
OHDUSER said:
so.. my screen glass has been broked.
I bought the phone through the UK (im from Israel) and not through a carrier.
so im screwed.. you think a private store could fix my glass? i mean things are pretty bad.. the screen is STILL showing everything..
but the glass is broken badly.. even the capcitive button is broken and there is a crack that shows the led light of the front buttons...
do you think its fixable? I'm aware it will cost alot and I dont care that it wil..
the question is, is it fixable?
and if its.. wont they put a regular glass instead of gorilla glass? i will loss glass toughness huh..?
Click to expand...
Click to collapse
Does the screen still responsive to touch in spite of the damage? If yes, probably you just need to fix a new glass. On eBay for an iphone it costs around £15-30 to fix it (service included). If it's not responsive to touch then you have to change another piece (digitizer) which is more expensive, around £75-150 for SGS2 (without the service).
Check on eBay for "i9100 screen lcd digitizer" or hit the link
http://shop.ebay.co.uk/i.html?_trkp...d+digitizer&_trksid=p3286.c0.m14&_sop=2&_sc=1
Of course, as you'll have to pay the service in Israel, you should know the average price for this in your region better than me.
It can definitely be repaired, so don't worry too much.
Good luck!
PS.: Don not worry too much about the gorilla glass either, as your gorilla glass wasn't so tough, was it? Anyway, it is possible that the replacement is a gorilla as well, who knows...
OHDUSER said:
so.. my screen glass has been broked.
I bought the phone through the UK (im from Israel) and not through a carrier.
so im screwed.. you think a private store could fix my glass? i mean things are pretty bad.. the screen is STILL showing everything..
but the glass is broken badly.. even the capcitive button is broken and there is a crack that shows the led light of the front buttons...
do you think its fixable? I'm aware it will cost alot and I dont care that it wil..
the question is, is it fixable?
and if its.. wont they put a regular glass instead of gorilla glass? i will loss glass toughness huh..?
Click to expand...
Click to collapse
It's really easy to replace the screen yourself. You have to change the whole glass and screen as they are bonded together.
I've got a used screen for sale, look at my sig below
Isnt gorrila glass supposed to be so tough ? i myself had a screen scratched frm one time putting the phone in my pocket with a key along with it !!
atype007 said:
Isnt gorrila glass supposed to be so tough ? i myself had a screen scratched frm one time putting the phone in my pocket with a key along with it !!
Click to expand...
Click to collapse
Tough, as in harder to crack/break. Not scratch proof ^^
Sent from my GT-I9100 using XDA Premium App
I could be wrong but isnt the glass on the SAMOLED consturction a part of a whole thing? I mean you can have the glass just replaced you need to get the entire screen, I see a lot of people posting spare screens on the other thread, quality is of question though if its a real SAMOLED Plus or just a Class A replacement.
yea the touch is working just fine..
just worried about the fact that there are cracks where i can see the light of the buttons coming out....
I hope it can be fixed... hopefully with gorilla glass...
any 1 got anymore tips?
Please let us know what route you take and the outcome. You know, just in case.
Sent from my GT-I9100 using XDA Premium App
I can't read Hebrew but I'm guessing since they sell phones in Israel they probably have an authorized repair center there. Take it to them and at least your warranty will remain intact.
http://www.samsung.com/il/consumer/...nes/smartphones/index.idx?pagetype=subtype_p2
BarryH_GEG said:
I can't read Hebrew but I'm guessing since they sell phones in Israel they probably have an authorized repair center there. Take it to them and at least your warranty will remain intact.
http://www.samsung.com/il/consumer/...nes/smartphones/index.idx?pagetype=subtype_p2
Click to expand...
Click to collapse
That's actually not a link to s2. In israel s2 promotion started but no actuall contracts or selling availaibe but it will be very soon and its more expensive there that many other countries so will be the repair in it.
atype007 said:
That's actually not a link to s2. In israel s2 promotion started but no actuall contracts or selling availaibe but it will be very soon and its more expensive there that many other countries so will be the repair in it.
Click to expand...
Click to collapse
I only posted that so OP could find a service center. They should be able to repair a SGS2 even if it's not sold there.
Sent from my GT-I9100 using XDA Premium App
its sold here.. by all 3 carriers..
expesnive..
yet they wont fix my sgs2..
i need a private stoe.. just hoping it will put new gorilla glass into it..
any other tips?
Hi, I am rfrom the UK, and I bought my galaxy s2 from a selleron amazon, so does it come with warranty because it is a UK modal and I'm in the UK, so say if my screen broke, would I be able to contact Samsung and ask them to repair it, obviously for a cost.
any 1 else? maybe some 1 who had it?
This is on topic but won't help you My unfortunate experience
http://forum.xda-developers.com/showpost.php?p=15683149&postcount=22
atype007 said:
Isnt gorrila glass supposed to be so tough ? i myself had a screen scratched frm one time putting the phone in my pocket with a key along with it !!
Click to expand...
Click to collapse
you probably sat down, or ran. causing your pants to squeeze the key and the phone against your leg. This exerts more force than you realize. I have the Black tie protection plan on my CAPTIVATE from best buy, I Cracked the screen in half against some stairs because of poor gps reception. one hand on the top one on the bottom of the phone, battery cover off, and PUSH!!!!!, however before it was in two, i took my house keys and tried to scratch the glass without any luck untill about 30lbs of force then light scratches started to appear. i have not put keys in my pocket with my cell phone since my Samsung B7610 Pro got F'ed badly even with a screen protector. keys+phone+pocket+sitting/running=scratches
I have been so careful with my S4, never dropped it. Looking after it. Today I put my phone in my front jeans pocket like always. Got in the car and after a 5 minute drive got out and the screen is showing funny colors and its cracked ;(
I have had many phones in this front jeans pocket (They all lived) and somehow a slight bend has done this. Very weak, if you ask me we are going to see a lot of this as it seems the phone is not the strongest at all. Time for a unibody HTC I think. I've had it with Samsung's plastic crap.
My phone will be up on ebay if anyone wants an i9500 for spares.
Edit: The gorilla glass is fine, its the amloed behind that cracked.
you must of sat on it or something because mine is always in my front pocket (screen facing my leg) and no problem..
tft said:
you must of sat on it or something because mine is always in my front pocket (screen facing my leg) and no problem..
Click to expand...
Click to collapse
One more guy who doesn't take care his phone, "Oh my god, my phone just broke, I did nothing, It broke itself. samsung suuuuucks, I will go HTC one!!!"
Of course. Always samsung build quality, always the manufacturer fault.
Madawcisrich said:
One more guy who doesn't take care his phone, "Oh my god, my phone just broke, I did nothing, It broke itself. samsung suuuuucks, I will go HTC one!!!"
Of course. Always samsung build quality, always the manufacturer fault.
Click to expand...
Click to collapse
As you see the glass didnt break... so it is definitly a thing to worry about...
It was in my front pocket, that is all. I did not sit on it. Many phones have lived in my front pocket. My S4 did not like it. Yes its my fault of course. Just saying that in my experience its weak! Very weak. Infact this is the first phone I have broken ever.
Yes im mad...Just saying this phone is weak. I'm no HTC fanboy, just going to get a unibody that will survive front jeans pocket better than this.
And its very strange that the glass did not break. Just the top of the amoled.
shox22 said:
As you see the glass didnt break... so it is definitly a thing to worry about...
Click to expand...
Click to collapse
My point exactly, should not have broken. But did. Its weak, or my S4 had a weakness of sorts. 799 usd down the drain....
Call samsung and your cell phone carrier and see what they can do. Google for replacement parts and fix it yourself. Also should always get a protector case for this multi hundred dollor phones. If you can spend $200-$600 for a phone spending $50 for case is nothing. Wish you luck.
Hendrickson said:
It was in my front pocket, that is all. I did not sit on it. Many phones have lived in my front pocket. My S4 did not like it. Yes its my fault of course. Just saying that in my experience its weak! Very weak. Infact this is the first phone I have broken ever.
Yes im mad...Just saying this phone is weak. I'm no HTC fanboy, just going to get a unibody that will survive front jeans pocket better than this.
And its very strange that the glass did not break. Just the top of the amoled.
Click to expand...
Click to collapse
This should be covered under warranty imo, assumung there are no marks or damage caused by dropping the phone or something similar. Call a repair centre and turn it in for warranty repair, i think they will cover it.
This has happened a few times now to people on here and is clearly an issue with this phone. The phone glass screen cracking is one thing. The Amoled itself without the glass being damaged is something else and a clear design fault. I'd be f*****g livid if this happened to mine and would expect a replacement or at least a repair.
Pagnell said:
This has happened a few times now to people on here and is clearly an issue with this phone. The phone glass screen cracking is one thing. The Amoled itself without the glass being damaged is something else and a clear design fault. I'd be f*****g livid if this happened to mine and would expect a replacement or at least a repair.
Click to expand...
Click to collapse
I searched around and yep. It seems i'm not the only one. The phones amoled can crack that easy has to be a design flaw. I'm thinking maybe it was heat changes too? But my front pocket, come on. Its BS. I will call Samsung tomorrow and see what they can do. I hope this has a happy ending.
Mine did this too, but i didn't even sit down, put it in my pocket after getting out of the car walked into the house took it back out my pocket, cracked amoled, glass undamaged!
This is now the 5th thread on here that I have seen about this problem and posted in!
There's a picture of mine in one of the other threads
Sent my phone to samsung who say its physical damage so not covered under warranty!
Lets hope if enough people complain they might repair them!
the other threads :-
http://forum.xda-developers.com/showthread.php?t=2284944
http://forum.xda-developers.com/showthread.php?t=2260083
http://forum.xda-developers.com/showthread.php?t=2280272
http://forum.xda-developers.com/showthread.php?t=2273212
Lots of people saying we must have dropped them and its not very common, but threads like this are popping up every few days!
How many have to report this before people start taking it serious and start to believe there just might be a build/quality issue!!
Let us know your results good luck! Think you might have issues proving it is design fault and you didn't drop it etc (i do belive you but these companies are A holes)
Sent from my GT-I9505 using xda app-developers app
SATAN999 said:
Mine did this too, but i didn't even sit down, put it in my pocket after getting out of the car walked into the house took it back out my pocket, cracked amoled, glass undamaged!
This is now the 5th thread on here that I have seen about this problem and posted in!
There's a picture of mine in one of the other threads
Sent my phone to samsung who say its physical damage so not covered under warranty!
Lets hope if enough people complain they might repair them!
Click to expand...
Click to collapse
Ouch so Samsung will not fix it! I will see what they say tomorrow. Its clearly a design fault. Because I have had many phones in my jeans front pocket and no issues till know. Its stupid that this happened. Hopefully Samsung will do something about this! Did you manage to recovery your files of the phone?
Edit: Maybe its the heat in our pocket that made the screen crack. I did have it glass facing my leg like always come to think of it.
Almost all reports of the LCD cracking have been caused by stress with quite a few people mentioning "pockets." It's pretty clear the SGS4 because of its thinness and near bezel-less display is more prone to stress damage than the SGS3 was. But since Samsung never published a stress guarantee for the SGS3 or said the SGS4 would be better or worse people with damaged panels have acted as scouts warning others about stressing the SGS4. I'd be shocked if any of these cracked panels were repaired under warranty and if they are it would be considered goodwill. So with what's known either don't subject the SGS4 to stress or buy another phone if it's a concern. Samsung's not going to change the design or repair damaged displays carte blanche because it's too hard to tell what's been caused by user damage and what's a stress crack which, in a way, could be considered user damage also (it didn't crack by itself ). And with no implied durability guarantees from Samsung it’s going to be awfully hard fighting them as what’s “weak” or “strong” isn’t defined so everyone’s expectations are just that; expectations. I'm sure this isn't what people want to hear but it's pretty much the state of the union.
Mine is always in my pocket and my jeans are not that loose wt all. I wear a tight fit
Sent from my GT-I9505 using xda app-developers app
Hendrickson said:
I searched around and yep. It seems i'm not the only one. The phones amoled can crack that easy has to be a design flaw. I'm thinking maybe it was heat changes too? But my front pocket, come on. Its BS. I will call Samsung tomorrow and see what they can do. I hope this has a happy ending.
Click to expand...
Click to collapse
gotta be faulty screen lol they do drop tests on this ****s and it survives
btemtd said:
Mine is always in my pocket and my jeans are not that loose wt all. I wear a tight fit
Sent from my GT-I9505 using xda app-developers app
Click to expand...
Click to collapse
Then one day soon you will have a surprise. A dead screen like the others here including myself.
Hendrickson said:
Ouch so Samsung will not fix it! I will see what they say tomorrow. Its clearly a design fault. Because I have had many phones in my jeans front pocket and no issues till know. Its stupid that this happened. Hopefully Samsung will do something about this! Did you manage to recovery your files of the phone?
Edit: Maybe its the heat in our pocket that made the screen crack. I did have it glass facing my leg like always come to think of it.
Click to expand...
Click to collapse
Yep also put screen towards leg to protect it, just in case I do knock into anything!
Also had over a dozen phones over a dozen yrs and never ever broken one before!
Used kies to back up the phone, as it still starts up fine
I will just have to be very careful with my S4
SATAN999 said:
Yep also put screen towards leg to protect it, just in case I do knock into anything!
Also had over a dozen phones over a dozen yrs and never ever broken one before!
Used kies to back up the phone, as it still starts up fine
Click to expand...
Click to collapse
Added a list of the other threads I have seen in my first post (no 11)
I dropped my phone face down on a partially wet floor, like a shower room floor. The drop was not that high and i picked it up and wiped it as soon as possible, now some parts of the screen don't respond. And recently, the screen was detecting different touches, as my pattern passcode was going crazy. What might be causing this problem? The drop or the maybe water getting into the phone? Would a screen replacement fix this? Thanks =( please help
BUMP
HeyyMyNameIs said:
I dropped my phone face down on a partially wet floor, like a shower room floor. The drop was not that high and i picked it up and wiped it as soon as possible, now some parts of the screen don't respond. And recently, the screen was detecting different touches, as my pattern passcode was going crazy. What might be causing this problem? The drop or the maybe water getting into the phone? Would a screen replacement fix this? Thanks =( please help
Click to expand...
Click to collapse
Drop damage.
XDAcube said:
Drop damage.
Click to expand...
Click to collapse
Thank you, i tried it out and a huge part of the screen is not responding properly, good thing i was able to remove my passcode. Would a screen replacement fix this? If so, do you recommend any trusted sites that sell these? Thank you very much
HeyyMyNameIs said:
Thank you, i tried it out and a huge part of the screen is not responding properly, good thing i was able to remove my passcode. Would a screen replacement fix this? If so, do you recommend any trusted sites that sell these? Thank you very much
Click to expand...
Click to collapse
A high rated ebay seller would be good. and also nexus 4 is kinda water resistent: https://www.youtube.com/watch?v=bkqHSnr7OzY
Anyway i would say yes a screen replacement will fix it.
BTW be sure to press the thanks button
XDAcube said:
A high rated ebay seller would be good. and also nexus 4 is kinda water resistent: https://www.youtube.com/watch?v=bkqHSnr7OzY
Anyway i would say yes a screen replacement will fix it.
BTW be sure to press the thanks button
Click to expand...
Click to collapse
Thank you =)
HeyyMyNameIs said:
Thank you =)
Click to expand...
Click to collapse
XDAcube said:
A high rated ebay seller would be good. and also nexus 4 is kinda water resistent: https://www.youtube.com/watch?v=bkqHSnr7OzY
Anyway i would say yes a screen replacement will fix it.
BTW be sure to press the thanks button
Click to expand...
Click to collapse
The nexus 4 is NOT "kinda water resistant". I made the "mistake" of putting it in my pocket on a hot day bike ride, and my own sweat managed to seep into the ringke case and then somewhere near the goddamn digitizer, making me a victim of the infamous dead zone on the bottom of the screen. I'm so pissed off at google and lg that my next phone is going to be waterproof, even if that means giving up on the master race.
Flipz77 said:
The nexus 4 is NOT "kinda water resistant". I made the "mistake" of putting it in my pocket on a hot day bike ride, and my own sweat managed to seep into the ringke case and then somewhere near the goddamn digitizer, making me a victim of the infamous dead zone on the bottom of the screen. I'm so pissed off at google and lg that my next phone is going to be waterproof, even if that means giving up on the master race.
Click to expand...
Click to collapse
Your looking for waterproof and not water resistant.
XDAcube said:
Your looking for waterproof and not water resistant.
Click to expand...
Click to collapse
My point is that a phone I bought for almost 300 f***in euros should not be rendered useless by SWEAT. It was never dropped, never got into contact with water, and a summer bike ride was enough to kill it.
Flipz77 said:
My point is that a phone I bought for almost 300 f***in euros should not be rendered useless by SWEAT. It was never dropped, never got into contact with water, and a summer bike ride was enough to kill it.
Click to expand...
Click to collapse
It must have been very wet then
Yup, just a little over 48 hours after purchasing my G4, it slid out of my pocket when getting out my car and fell flat on its face ?. This is the first screen I've ever cracked. Usually people bring me their cracked screens to me so I can repair or replace them. My question to you guys and gals is should I go through AT&T's insurance or through LG's warranty department to get it replaced. I've looked into doing it myself as well. Just trying to weigh my options.
?????
Ouch!
Yeah, it made me sick to my stomach when I saw it.
I'd say whichever is cheapest, I wouldn't try fixing it myself risking to break it or something.
Damn, really feeling bad for you [emoji22]
Bad thing is I have a spigen case and tempered glass protector order and should be here tomorrow.
Damn that sucks man sorry.
Sent from my LG-H815 using Tapatalk
cogcaviz24 said:
Yup, just a little over 48 hours after purchasing my G4, it slid out of my pocket when getting out my car and fell flat on its face ?. This is the first screen I've ever cracked. Usually people bring me their cracked screens to me so I can repair or replace them. My question to you guys and gals is should I go through AT&T's insurance or through LG's warranty department to get it replaced. I've looked into doing it myself as well. Just trying to weigh my options.
Click to expand...
Click to collapse
Same thing happened to another guy a few days ago. Same story even. Fell out of his pocket getting out of his car in a parking lot and cracked the top left corner. I think he said LG wanted like $150 to fix it.
slid out of the pocket getting out of the car. Raise leg up, empty pants pocket. The height isn't even that high less than two feet.
Man that blows. You guys weaing skinny jeans or something. Mine fits all the way inside my front right jeans pocket. No way its falling out.
Sent from my LG-H811 using Tapatalk
http://forum.xda-developers.com/g4/general/g4-screen-worst-screen-t3126921
Dropped mine today case saved it
That sucks, bro. I definitely feel for ya.
That sucks. Look on the bright side, has this been a Z3, whole thing would've been shattered.
Does the touch screen still work? I remember breaking my g2 and it completely shattered and it didn't register touch at all!
cogcaviz24 said:
Yup, just a little over 48 hours after purchasing my G4, it slid out of my pocket when getting out my car and fell flat on its face . This is the first screen I've ever cracked. Usually people bring me their cracked screens to me so I can repair or replace them. My question to you guys and gals is should I go through AT&T's insurance or through LG's warranty department to get it replaced. I've looked into doing it myself as well. Just trying to weigh my options.
Click to expand...
Click to collapse
what the...i thought you copy paste my story..until i saw the picture...
Hi 5 !
my cracked after 24 hrs of owning it..same scenario ... u can see my thread here..
http://forum.xda-developers.com/g4/general/g4-screen-worst-screen-t3126921
darkpower_4 said:
Does the touch screen still work? I remember breaking my g2 and it completely shattered and it didn't register touch at all!
Click to expand...
Click to collapse
Yeah everything still works.
It's not that bad, just an eye sore. I'm gonna be talking AT&T tomorrow see if it's worth using their insurance.
cogcaviz24 said:
Yeah everything still works.
It's not that bad, just an eye sore. I'm gonna be talking AT&T tomorrow see if it's worth using their insurance.
Click to expand...
Click to collapse
yes...it's really an eye sore!!!!
i guess we are lucky the screen cracked on the top corner...the LG service center guy told me..that if the crack hit the digitizer...they will need to replace the digitizer which will cost more..
for now, the replacement on the body frame and the glass will cost around sgd190..
Another great example of why not to Rock any phone 'naked'. Thanks for sharing and hopeful you get a resolution as soon as possible.
.: Sent from my 'Android til I die' Phone or Tablet :.
Not even a week old and I dropped it on the floor and of course it lands face down spiderwebbing the screen. Filed a claim with Assurant yesterday and waiting on hearing back from they. They take forever.
gal419 said:
Not even a week old and I dropped it on the floor and of course it lands face down spiderwebbing the screen. Filed a claim with Assurant yesterday and waiting on hearing back from they. They take forever.
Click to expand...
Click to collapse
That sucks, sorry man. Was it in that case when it happened? It looks like the corners should have helped protect it. My case is solid across the top and bottom and not just on the corners like yours. I hope I don't have to test it out though.
Yes it was in the case when I dropped it. I have the Samsung case for it.