Dont Put Your Z3 On A Smooth Surface - Xperia Z3 General

I got my new Xperia Z3 today and after it fell off the table twice in half an hour I wondered why. I discovered that the Z3 has a very smooth finish and it creates some type of static electricity pocket and makes the device move if it is put on a smooth surface life a smooth table with a plain peace of paper. this video is not a trick. I kept the screen on so you can see that I am not calling the phone on vibrate.

Probably you should level your table.

Glass is smooth and slippery?! I never would have guessed

Nothing new really. Must have been a slip system somewhere in there.

It is true. I can confirm this...as the fact that I broke my Z3 screen by it moving on it's own....cursed fate.....
I spent my money for a new phone to replace it. Went and tried out several phones...nothing could play music as good as Z3. I ended up with Z3 tablet compact. Tmobile US networks is working out flawlessly.
Buy a cover for your Z3. It deserves it....don't be like me :good: :crying:

I have seen this happen a few times to my phone too!

lol thought I imagined it as well... guess not

After hearing of the guy whose phone slid off while ringing and shattered, a while back I have become a bit more careful. I guess we can't take it for granted that we can leave it anywhere lol. A few must suffer so the rest can realize.

Thankfully I have no damage to my phone but when it first happened in was very freaked out. I have tested it out on other surfaces and maybe it's just conincedence but most of the
Surfaces in my house move my phone. Especially my material couch.

This happened to me and the back glass panel is absolutely destroyed.
Sent from my D6603 using XDA Free mobile app

That's true, Z3 back is ridiculously slippery, that's why I bought a foil for the back, it's still slippery but no way near the level it was without it

Yes that's true!

mine also tried to take its own life a few nights ago by diving from the bedside table.
It’s ok, no physical damage, but it's somehow psychological affected and cannot be left alone on any smooth surface...
Sent from my Xperia Z, III

I noticed this on the first day I got the phone. I put it on my bed side drawer as I was about to sleep, I close my eyes, next thing I hear is "THWACK!!!". Open my eyes, phone is on the floor, thankfully, no damage. I though maybe something had caused that, then another day, same sequence of events, phone survived again. I wasn't sure initially becuase I didn't have this issue with my Z1 or Z2, so I put the phone on the drawer again and watched and lo and behold, the phone was slowly but surely doing the Moonwalker. Now when I put the phone on "suspicious" surfaces, I always make sure it's in it's slip in case.

I noticed on a table at work. The table is a little bent and on some spots, the phone slides alone

Same here. It's like a hovercraft. Bought a Case and now it's safe.
Sent from my K00L using XDA Free mobile app

Related

Fit of anger, Throw X1 :(

I had a huge fit of anger today and threw my X1 down on the floor. It bounced off the carperted floor, and hit the steel wall of my cubicle. The battery cover flew open and the battery flew out.
The slider is now loose. I went to the SE service center and they said that they've to import a part from Sony to fix my phone.
Luckily no more issues. everything else works fine, no cracks and paint peeling off.
Can I ask the reason you throw your X1 is because of the phone or work? I have a sudden urge to throw my X1 too as it kept hanging on me...
Ouchies!
Hopefully everything works out with parts replacement,
..and whatever you where angry for
Haha... Your story amused me. I'm glad it survived I once threw my cell-phone in rage with full force into a brick wall, drunk, late at the night of my graduation... Hehe. It smashed into pieces. That was ten years ago though, and it was no big loss since it was a big old clumpsy Nokia that hit the dust
Get anger management courses.
wht else, girl problems, can't live with them, can't live without them
Everrything else works fine though, and it'll take 6-7 days for the new part to be shipped. Have to wait till that.
But 1 point i'd like to make, after the most of man handled, not even scratch or a crack... and mine is 08W44.... can anything be deduced from tat?
bharat4ever said:
and mine is 08W44.... can anything be deduced from tat?
Click to expand...
Click to collapse
That it's two weeks older than mine?
Glad to hear it survived mate, I threw an old nokia 6210 at a stone wall back in the day when they were new (same reason as you. women, eh?), and it somehow survived... I doubt my beloved x1 would survive such a collision but I also doubt that I'll let myself get that heavy handed with this phone
I've broken an NEC in half using just my hands.
It all depends on who you're dating I suppose.
Oh, and I've slammed the receiver of a normal cord telephone onto a desk so hard it broke off the whole earpiece. Same girl. Looong time ago.
gold333 said:
It all depends on who you're dating I suppose.
Click to expand...
Click to collapse
How true!!! Very true!
next time throw it at the girl [evil face], and see what will break
......
......
......
joking
(ironic mode: ON)
girls = phones
-at first you love them
-you decide its worth investing
-you achieve expected sattisfaction- or not
-with time they disappoint you somehow
-then *you shoud make up your mind and decide whether to keep or change* because:
there's a lot of phones out there to choose from
there's always a better one coming
(ironic mode: OFF)
- - how can u said like that.
Newer phones are getting better -> fact
Newer girls are getting better -> you did not learn
I seriously started this thread to tell you guys how sturdy the Xperia is, and look at what it's turned into
lmao how very amusing
bharat4ever said:
I seriously started this thread to tell you guys how sturdy the Xperia is, and look at what it's turned into
Click to expand...
Click to collapse
It is because girl issue is more interesting(and exciting) than our sexy X1
if your willing to thow a phone over a girl its time to get a different chick.
now i agree the x1 is very sturdy my phone has taken acouple falls. all of them battery cover and battery came out of the phone it self. the pices were acouple feet apart. minor scratches in the plastic ring around the 3.5mm jack and my batt cover is scratched. my slider is still nice and stiff and i have no peeling plastic, no cracks. have had the phone for almost 2 months and goes through more usage then phone reviewers review phones.
My phone about 2 phones ago hit the wall with max force I remember.
During a night shift, for some reason I had a moment of blind rage
What sucked was that all my contacts was stored on the cell and it was totally destroyed =(
bharat4ever said:
I seriously started this thread to tell you guys how sturdy the Xperia is, and look at what it's turned into
Click to expand...
Click to collapse
Pro tip: Don't throw $800 phones, least of all because of girl problems. In fact, show off the $800 phone to attract more girls (and more girl problems ^^).
As for me, I never throw my phones but it's good to know that it's durable; I always carry my phone in my left pocket, and when I'm skateboarding my left leg is almost always forward (in other words, when I fall I tend to land on it or it will eject from the pocket if I'm going very fast). My SE K550i survived plenty of falls, let's hope that X1's quality construction does the same.

Build Quality Questions..

Hi everyone, I very recently purchased my brand new Desire Z. So far, I am really impressed with the software and general likability of the phone.
Although, having read too much about the Z hinge, it really makes me paranoid sometimes while handling the phone.
A few obervations and questions, which if someone with a few months of experience could respond to would put me at ease,
1. The Z hinge is surely loose, but doesn't worry me in general use. Although, I am scared it will get further loose with time, is that so?
2. The cable / ribbon running along with the hinge is not protected, is the wear and tear comparitively higher because of having no protection? Should I be budgeting in changing the ribbon every couple months?
3. Because of the hinge being loose and possiblity of the keyboard opening on a fall seems almost definite. Doesn't that put much more at stake on a fall comparitively? Fortuunately, mine hasn't fallen yet, but what's the experience you all have had with your devices falling on hard surfaces? Other than the scratches, that's not a problem. I am worried, the device will break in pieces if it falls!
4. For a little more peace of mind, are the hinges metal or plastic? I have read both on reviews and I can't seem to find a definitive answer to this one.
Thank you for taking out the time to read and respond with your experiences.
Sent from my HTC Vision
I've had mine since January and I've dropped it plenty of times. I have never had any problems with the keyboard, hinge, or ribbon cable.
After dropping my phone a few times my phone speaker went down... Had to replace them
Sent from my HTC Vision using XDA App
So it does seem like it is a sturdy device, or at least as sturdy as the other devices.
Any idea about the hinges, if its plastic or metal?
Thanks!
Sent from my HTC Vision
Fairly certain they're metal. I've dropped my caseless G2 several times but it's only dinged with no other damage.
Sent from my G2
don't know about the hinges if they are plastic or metal...
but i got it 5 months ago... dropped it plenty of times... and nothing happened... not even a scratch
these kind of phones are sturdy... unlike samsung phones (believe me, i had one)... it breaks into pieces...
———————————————
sent from a phone... 'nuf said
btw... justin bieber sucks
———————————————
don't worry about the hinge
d_gkal said:
don't worry about the hinge
Click to expand...
Click to collapse
+1, I dont get it, lot of discussion on this, but never I never had any problem with the hinge...
I know, lots of discussions on the hinge, but I guess its the placebo based on the early hands on the device. Although, I am getting much much more comfortable and relaxed about it.
In a nutshell, its a great device. Thanks everyone for endorsing it for me!
Sent from my HTC Vision
The G2/Desire-Z is one of the most rugged phones ever made, the only knock is that some people find that the hinge spring action gets loose (mine never has) - but if yours ever does, and you are comfortable taking your phone apart, you can replace the stock hinge spring in about 30 minutes, start to finish. - The part costs about $5 - Then it will be tight as hell like when new! (possibly tighter than new)
There is a great thread on this here on XDA complete with an HD video showing you an exact POV of the procedure being done in it's entirety!
The phone is quite sturdy overall. I had a stone thrown at my screen and no change whatsover.
Sent from my HTC Vision using XDA App
First half fall and its scratchless
Why I call it a half fall is, it didn't fall but it it lost my hand and hung from the charger and hit the side of the bed pretty harshly. The keyboard did open up though but luckily all's good - gave me a little more confidence on the device build.
Sent from my HTC Vision
Dropped mine a few times - the battery cover always seems to fall off when that happens. Few dents and scratches but nothing serious.
As for my opinion about build quality, personally I think it's pretty crap, due to the design of the hinge. I changed my first DZ for another, since the first one had a ridiculously loose hinge. The second one developed the same problem in 24hrs. It's not that that bothered me so much, but the fact the two halves were not held snug together by the spring, so touching or pressing on the touchscreen caused the top half of the phone to tap annoyingly on the bottom half.
Eventually I bodged this by sticking layers of electrical tape between the two halves. It's not visible in normal use, but I'm pretty annoyed that I had to do this to my (then brand new) phone. Good job nothing better with a keyboard has come out yet, cos if I tried to sell this thing then I'd get literally nothing for it.
The lacquer on my battery door started falling off after a couple of weeks. My physical camera button only works intermittently, but I won't send it away for repair because I don't know what software it will come back with - it's over a year since I rooted this thing, and I don't feel like researching the latest methods, or finding out that HTC have closed all current ways to root.
This phone does not have good build quality, in my opinion.
setspeed said:
Dropped mine a few times - the battery cover always seems to fall off when that happens. Few dents and scratches but nothing serious.
As for my opinion about build quality, personally I think it's pretty crap, due to the design of the hinge. I changed my first DZ for another, since the first one had a ridiculously loose hinge. The second one developed the same problem in 24hrs. It's not that that bothered me so much, but the fact the two halves were not held snug together by the spring, so touching or pressing on the touchscreen caused the top half of the phone to tap annoyingly on the bottom half.
Eventually I bodged this by sticking layers of electrical tape between the two halves. It's not visible in normal use, but I'm pretty annoyed that I had to do this to my (then brand new) phone. Good job nothing better with a keyboard has come out yet, cos if I tried to sell this thing then I'd get literally nothing for it.
The lacquer on my battery door started falling off after a couple of weeks. My physical camera button only works intermittently, but I won't send it away for repair because I don't know what software it will come back with - it's over a year since I rooted this thing, and I don't feel like researching the latest methods, or finding out that HTC have closed all current ways to root.
This phone does not have good build quality, in my opinion.
Click to expand...
Click to collapse
A better hinge would have surely made the phone much more sturdy. That's what has always scared me so far, but now that the phone is 2 months old now I have started to get more comfortable around it.
Milestone 3 or MyTouch Slide could be good contenders, I think.
Sent from my HTC Vision
Don't get me wrong, there is no other phone I'd rather have at this moment in time - but that's due to a lack of qwerty phones on the market, as opposed to the DZ/G2 being some sort of amazing quality :-/
The Droid 4 looks proper nice though, hopefully it'll get released worldwide. And Motorola won't lock it down like they have with every other phone they've released since the OG Droid... but the chances of that are basically zero.
setspeed said:
Don't get me wrong, there is no other phone I'd rather have at this moment in time - but that's due to a lack of qwerty phones on the market, as opposed to the DZ/G2 being some sort of amazing quality :-/
The Droid 4 looks proper nice though, hopefully it'll get released worldwide. And Motorola won't lock it down like they have with every other phone they've released since the OG Droid... but the chances of that are basically zero.
Click to expand...
Click to collapse
I totally hear you there.
So, all the current Motorola droids are locked and can't be upgraded to cm or other custom roms? Really!!
Sent from my HTC Vision
I have been VERY careless of my phone, dropped it probably close to 100 times some of them being quite bad, and the most I can see is a couple corners have SMALL little dents, often the keyboard does open when dropped but nothing happens after that... I'd be more worried if dropped WHILE open but chances are if the keyboard is open you're typing (and therefore have two hands on it) My spring is still as sturdy as when I first got it as far as I can tell.
setspeed said:
Dropped mine a few times - the battery cover always seems to fall off when that happens. Few dents and scratches but nothing serious.
As for my opinion about build quality, personally I think it's pretty crap, due to the design of the hinge. I changed my first DZ for another, since the first one had a ridiculously loose hinge. The second one developed the same problem in 24hrs. It's not that that bothered me so much, but the fact the two halves were not held snug together by the spring, so touching or pressing on the touchscreen caused the top half of the phone to tap annoyingly on the bottom half.
Eventually I bodged this by sticking layers of electrical tape between the two halves. It's not visible in normal use, but I'm pretty annoyed that I had to do this to my (then brand new) phone. Good job nothing better with a keyboard has come out yet, cos if I tried to sell this thing then I'd get literally nothing for it.
The lacquer on my battery door started falling off after a couple of weeks. My physical camera button only works intermittently, but I won't send it away for repair because I don't know what software it will come back with - it's over a year since I rooted this thing, and I don't feel like researching the latest methods, or finding out that HTC have closed all current ways to root.
This phone does not have good build quality, in my opinion.
Click to expand...
Click to collapse
Lol and that's why I got the slide, I hate the hinge with a passion. I luckily got the slide and gave the G2 to my mom. The slide has an awesome build quality dispite the not so appealing look the quality is great.
I have dropped the G2 a couple of times but it had the rubber case on so nothing happen to it. Haven't dropped my slide so I can't compare
Sent from my myTouch_4G_Slide using xda premium
I had this since summer 2011. I did get a case (stays attached to the phone) for this phone and found the hinge very weak, it will slide out if I held it in at an angle. Then recently I removed the case and there was no problems with the hinge since, able to hold it at many angles without worrying it slip out.
Having put my phone with keys.etc all in one pocket I found there are scratches on the back of the case. I have dropped my phone a few times but no problems.
Ribbon is good, the hinges I believe is metal (perhaps, alloy or some sort).
I wouldn't worry about the hinge too much unless you plan to keep using the same phone for more than 3 years. HTC does also have a global 2 year guarantee (from day of purchase).
Sent from my HTC Vision using XDA App

Why I am never buying from Sony again

Ok. So. Before I begin, I am telling the world my experience with Sony because I feel an injustice has been committed and I want to let people know what they are getting themselves in for.
Right.
So, the day the Xperia Z was released in New Zealand, I went out and purchased one. After seeing many videos on YouTube of people banging the phone on the edge of tables and dropping it into water, I was convinced that it was both durable, functional and fashionable.
So last last week, I was doing the same as any regular day, which was making my hour long commute into University.
That day I had a test, which meant I was pretty nervous about studying, so I decided to stop holding my phone (which is what I usually do on the bus.. just hold my phone and listen to music), and place it in my satchel bag which was on the chair beside me.
After about 10 minutes of listening to music, I decided the current song I was listening to wasn't what I wanted to hear. So, I reached into my bag and pulled out my phone. I noticed some "fluff" on the bottom of the phone, but figured it was just some out of my bag that had gotten stuck to the screen and shrugged it off. I turned on the phone using the power button on the side, and then tapped my finger on the next song button. Nothing happened. I then assumed it had something to do with the so-figured "fluff" on the bottom of the phones display by the mic , and as I reached to brush it off with my finger I noticed that it wasn't fluff at all... It was a group of cracks....
I then angled my phone, and saw that there were a few cracks running to various points on the perimeter of the screen. It was shocked.. and taken aback... How did an Xperia Z, which is marketed as this "durable" beast, succumb to the most mundane of things?
The phone did not break underwater after saving my life from a bullet in an underwater gunfight as I had imagined... No, it had broken in a bag, on a bus.
I later called the hotline, who noted straight away that it was physical damage, even though in a bag on a bus surely is considered in "typical use" as the warranty says, and referred me onto a service center in Auckland.
After hearing a verbal $200-250 estimate repair bill, I paid $40 for a technicians analysis, which was then to be deducted off the final price.
I gave them a call to ask about the repair, and they gave me a new figure. Double that of their estimate. $483...
So my phone is on the threshold of being a write-off ($999 retail). With absolutely no sympathy from Sony, and a massive bill to pay if I am to use it again.
I think this is terrible.. My old phone.. Correction -- current phone.. An iPhone 4, has survived drops, bangs, BUS RIDES, and even a trip in the toilet, without need for repair or damage other than a couple scrapes. No dead pixels... Still works as new practically.
TL;DR "durable" Xperia Z glass front panel cracked doing the most mundane of tasks, in a bag, on a seat, in a bus. Phone is more or less a write-off, and Sony has offered no support or sympathy.
Thanks for reading...
P.S if anyone wants pictures, I cannot post them until I retrieve the phone from the repair shop. I just called today about a quote after the technicians analysis.
I guess bad luck. You probably hit the bag somewhere while commuting and with that hit the screen at the wrong spot. The screen isn't unbreakable and only the polycarbonate frame protects it (because the screen is positioned slightly lower) when banging it on a tables edge or something.
So I'm very sorry for you, but this isn't bad quality of the device or lack of customer service on Sony's part. This is just plain bad luck. Be more careful with your current device. Yes, even your iPhone can break this way.
Sent from my C6603 using xda premium
Egan said:
This is just plain bad luck. Be more careful with your current device.
Sent from my C6603 using xda premium
Click to expand...
Click to collapse
+1
I totally agree with this !
Damn, dude. Sorry about your XZ.
This is where apple IMO have the edge. You break the screen and they have a reasonable flat fee and give you a (refurbished) replacement.
You must have crushed the phone in an awkward place in your bag for it to break though. I had mine fly out of my top pocket, went over my head and landed on a surface about 1 meter away, thankfully it didn't hit the floor though - still it would have dropped about 30-60cms with some speed.
Almost $500 is absurd especially considering the phone brand new is $600 (at a lot of places in Australia).
Ouch.. Seriously, I can't see why u had so many issues with it.
Mine has been banged around for two weeks now, been in the shower multiple times and most importantly survived series of drops in to the ground. I've ordered a 2$ rubber case on eBay, just to be sure!
I think your issue is Sony in your country. It need better insurances!
And yeah iPhone 4 got like 9 lives or something. First we heard about the screens cracking but now how much they overcome(toilet drops, hardcore floor hitting and others!. But still, it can't compare with my Sony Xperia Z!
My opinion!
Cheers! Pietroni
Sent from my C6603 using xda app-developers app
I don't think Sony ever marketed this phone as super-durable, only water and dust resistant (to a certain point).
salguodnz said:
Ok. So. Before I begin, I am telling the world my experience with Sony because I feel an injustice has been committed and I want to let people know what they are getting themselves in for.
Right.
So, the day the Xperia Z was released in New Zealand, I went out and purchased one. After seeing many videos on YouTube of people banging the phone on the edge of tables and dropping it into water, I was convinced that it was both durable, functional and fashionable.
So last last week, I was doing the same as any regular day, which was making my hour long commute into University.
That day I had a test, which meant I was pretty nervous about studying, so I decided to stop holding my phone (which is what I usually do on the bus.. just hold my phone and listen to music), and place it in my satchel bag which was on the chair beside me.
After about 10 minutes of listening to music, I decided the current song I was listening to wasn't what I wanted to hear. So, I reached into my bag and pulled out my phone. I noticed some "fluff" on the bottom of the phone, but figured it was just some out of my bag that had gotten stuck to the screen and shrugged it off. I turned on the phone using the power button on the side, and then tapped my finger on the next song button. Nothing happened. I then assumed it had something to do with the so-figured "fluff" on the bottom of the phones display by the mic , and as I reached to brush it off with my finger I noticed that it wasn't fluff at all... It was a group of cracks....
I then angled my phone, and saw that there were a few cracks running to various points on the perimeter of the screen. It was shocked.. and taken aback... How did an Xperia Z, which is marketed as this "durable" beast, succumb to the most mundane of things?
The phone did not break underwater after saving my life from a bullet in an underwater gunfight as I had imagined... No, it had broken in a bag, on a bus.
I later called the hotline, who noted straight away that it was physical damage, even though in a bag on a bus surely is considered in "typical use" as the warranty says, and referred me onto a service center in Auckland.
After hearing a verbal $200-250 estimate repair bill, I paid $40 for a technicians analysis, which was then to be deducted off the final price.
I gave them a call to ask about the repair, and they gave me a new figure. Double that of their estimate. $483...
So my phone is on the threshold of being a write-off ($999 retail). With absolutely no sympathy from Sony, and a massive bill to pay if I am to use it again.
I think this is terrible.. My old phone.. Correction -- current phone.. An iPhone 4, has survived drops, bangs, BUS RIDES, and even a trip in the toilet, without need for repair or damage other than a couple scrapes. No dead pixels... Still works as new practically.
TL;DR "durable" Xperia Z glass front panel cracked doing the most mundane of tasks, in a bag, on a seat, in a bus. Phone is more or less a write-off, and Sony has offered no support or sympathy.
Thanks for reading...
P.S if anyone wants pictures, I cannot post them until I retrieve the phone from the repair shop. I just called today about a quote after the technicians analysis.
Click to expand...
Click to collapse
never go back to sony for repairs outside of warranty
http://www.parts4repair.com/complet...h&adtype=pla&gclid=CP650rf4rbYCFUlcpQod8gQAEg
Egan said:
I guess bad luck. You probably hit the bag somewhere while commuting and with that hit the screen at the wrong spot. The screen isn't unbreakable and only the polycarbonate frame protects it (because the screen is positioned slightly lower) when banging it on a tables edge or something.
So I'm very sorry for you, but this isn't bad quality of the device or lack of customer service on Sony's part. This is just plain bad luck. Be more careful with your current device. Yes, even your iPhone can break this way.
Sent from my C6603 using xda premium
Click to expand...
Click to collapse
It was just sitting on the seat beside me... I didn't do anything
They had no sympathy. Just straight we can't do anything for you, go get it repaired. (paraphrasing)
Sounds like it was the phone was hot, then cold, so the glass cracked?
Sent from my Nexus 7 using xda premium
salguodnz said:
It was just sitting on the seat beside me... I didn't do anything
They had no sympathy. Just straight we can't do anything for you, go get it repaired. (paraphrasing)
Click to expand...
Click to collapse
Whell, they can't create case history of people calling them and asking to repair free their broken phone.. sorry for you but i agree with the "bad luck theory". My phone fell many times and has only three little scratches on the frame.
(that i think is covered with some sort of gum and that gum is scratched)
metcard said:
Damn, dude. Sorry about your XZ.
This is where apple IMO have the edge. You break the screen and they have a reasonable flat fee and give you a (refurbished) replacement.
You must have crushed the phone in an awkward place in your bag for it to break though. I had mine fly out of my top pocket, went over my head and landed on a surface about 1 meter away, thankfully it didn't hit the floor though - still it would have dropped about 30-60cms with some speed.
Almost $500 is absurd especially considering the phone brand new is $600 (at a lot of places in Australia).
Click to expand...
Click to collapse
Yeah.. thats just unfair really.Ugh. Life... :\
robogo1982 said:
I don't think Sony ever marketed this phone as super-durable, only water and dust resistant (to a certain point).
Click to expand...
Click to collapse
from the website:
"An incredibly tough frame
The skeleton frame is made of tough glass fibre polyamide. It has superior mechanical strength, and is so strong that it’s often used as a metal substitute in cars and electronics."
"Durable glass panels
Both the front and back panels of Xperia Z are made of durable tempered glass that’s much stronger than conventional glass. Each glass panel also has an anti-shatter film for even greater durability."
decentgi said:
never go back to sony for repairs outside of warranty
Click to expand...
Click to collapse
wow... that link is a nice find! I'd include that in my response if I had posted enough.. I wonder if I can leverage this in my negotiations tomorrow with the repair shop at all.. hmm..
I'll post back with how it goes when I know..
salguodnz said:
Ok. So. Before I begin, I am telling the world my experience with Sony because I feel an injustice has been committed and I want to let people know what they are getting themselves in for.
Right.
So, the day the Xperia Z was released in New Zealand, I went out and purchased one. After seeing many videos on YouTube of people banging the phone on the edge of tables and dropping it into water, I was convinced that it was both durable, functional and fashionable.
So last last week, I was doing the same as any regular day, which was making my hour long commute into University.
That day I had a test, which meant I was pretty nervous about studying, so I decided to stop holding my phone (which is what I usually do on the bus.. just hold my phone and listen to music), and place it in my satchel bag which was on the chair beside me.
After about 10 minutes of listening to music, I decided the current song I was listening to wasn't what I wanted to hear. So, I reached into my bag and pulled out my phone. I noticed some "fluff" on the bottom of the phone, but figured it was just some out of my bag that had gotten stuck to the screen and shrugged it off. I turned on the phone using the power button on the side, and then tapped my finger on the next song button. Nothing happened. I then assumed it had something to do with the so-figured "fluff" on the bottom of the phones display by the mic , and as I reached to brush it off with my finger I noticed that it wasn't fluff at all... It was a group of cracks....
I then angled my phone, and saw that there were a few cracks running to various points on the perimeter of the screen. It was shocked.. and taken aback... How did an Xperia Z, which is marketed as this "durable" beast, succumb to the most mundane of things?
The phone did not break underwater after saving my life from a bullet in an underwater gunfight as I had imagined... No, it had broken in a bag, on a bus.
I later called the hotline, who noted straight away that it was physical damage, even though in a bag on a bus surely is considered in "typical use" as the warranty says, and referred me onto a service center in Auckland.
After hearing a verbal $200-250 estimate repair bill, I paid $40 for a technicians analysis, which was then to be deducted off the final price.
I gave them a call to ask about the repair, and they gave me a new figure. Double that of their estimate. $483...
So my phone is on the threshold of being a write-off ($999 retail). With absolutely no sympathy from Sony, and a massive bill to pay if I am to use it again.
I think this is terrible.. My old phone.. Correction -- current phone.. An iPhone 4, has survived drops, bangs, BUS RIDES, and even a trip in the toilet, without need for repair or damage other than a couple scrapes. No dead pixels... Still works as new practically.
TL;DR "durable" Xperia Z glass front panel cracked doing the most mundane of tasks, in a bag, on a seat, in a bus. Phone is more or less a write-off, and Sony has offered no support or sympathy.
Thanks for reading...
P.S if anyone wants pictures, I cannot post them until I retrieve the phone from the repair shop. I just called today about a quote after the technicians analysis.
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Click to collapse
mmmmm, unlucky.
Used my xperia z without a case for about 3 weeks and its still fine.
robogo1982 said:
I don't think Sony ever marketed this phone as super-durable, only water and dust resistant (to a certain point).
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Click to collapse
Yes sir they do, that is one big hype on all the Xperia Z overview pages on the Sony internet sites
Can you post the picture of the glass crack in your Xperia Z ?
metcard said:
Damn, dude. Sorry about your XZ.
This is where apple IMO have the edge. You break the screen and they have a reasonable flat fee and give you a (refurbished) replacement.
You must have crushed the phone in an awkward place in your bag for it to break though. I had mine fly out of my top pocket, went over my head and landed on a surface about 1 meter away, thankfully it didn't hit the floor though - still it would have dropped about 30-60cms with some speed.
Almost $500 is absurd especially considering the phone brand new is $600 (at a lot of places in Australia).
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Click to collapse
Dude I have seen more broken screens on Iphones than any other phone, so I guess they have to do something about it, when the phone to buy outright is almost twice the price of almost any others.
Pure bad luck maybe...?
I hate to say it, but phones don't break by themselves.
Mostly people damage them like a chip on a windscreen and don't notice it, and it gets worse over time until BOOM.
I only know that over the many many years i've had phones, and trust me, since the dark days of bricks i've almost had them all, with all the punishment i've given my phones, including dropping them onto concrete (I've never owned an apple phone before anyone goes hang on), i've never had unexpected issues like this arise. In fact, i've been lucky enough not to actually ever crack or shatter a screen.
Sorry but i'm with Sony on this one, and they burned me with the X10.
As for Apple, they will just tell you your phone is water damaged and to get the hell out of their store unless you come back in a cardigan, slippers and non prescription glasses, and buy a new iphone off them when you do come back.
I used mine as a ping pong ball .....
Maybe you bended it ALOT.
That's pretty sad man. Then again these things happen, but not for everyone. I had a similar issue with my Samsung Galaxy S2. It got bended in my pocket while, I was sitting. When took it to repair they said we cannot fixed it under warranty coz it has been damaged. I was shocked and they said we can fix it with over 400 euros. Its insane.
Best way is to fix it yourself if its fixable by ordering the parts.
if you wanna sell it let us know lol im sure in a few months parts will become really cheap. we have a guy at our local shopping centre who charges by the hour to fix your phone, im sure it wont take more than an hour to replace since i saw a video of one being put together in under 5 min lol
---------- Post added at 09:50 PM ---------- Previous post was at 09:25 PM ----------
and to be fair there is no way for sony to really know how it got broken, if apple honoured warrenty on their broken screens they would have gone bankrupt but there is nothing more disspointing than to have that happen. i dropped mine a few times not a scratch on it
Of course shouldn't that kind of dammages be coverd by the warranty. Sony has thr right on their side. On the otherside, I understand that you get mad at Sony.

Important: Squeaky Z1 Compacts

Hello,
I've been struggling with a squeaky / creaky chassi or backplate for a while now. I've been replacing this device 2 times already, and I've been having the issue on all of the devices and I feel like there is some serious construction flaw as all of these devices are of different batches and manufacturing dates.
The squeaky noise occurs when pressing at the top left corner around the edges, and when pressign at the lower right corner. The issue occurs mostly where the h/w buttons are located, and around the MicroUSB port.
I would like to know if anyone else is having these kinds of issues as it's very annoying and I'm quite sure that the device ain't waterproof at this state.
No squeaky sounds on my phone in places you've mentioned. I remember I've once pressed the phone in some way and I heard the squeaky sound but it was one time and I can't repeat this behavior. In today life there is no problem - it's the most solid phone I've ever had.
Devstaff is annoyed because he does press it all the time and hear it.
Try stop doing that Devstaff and you won't notice it. All phones have that somewhere if you press it really hard.
Or Xperia z Compact isen't a phone with high build quality.
So you're saying if you squeeze it by force and it makes some noise it's a construction flaw? Anyway I don't notice anything, however I also don't often randomly press on my phone. So even if my phone had this 'flaw' you're describing I wouldn't care.
My device is definitely waterproof.
devstaff said:
Hello,
I've been struggling with a squeaky / creaky chassi or backplate for a while now. I've been replacing this device 2 times already, and I've been having the issue on all of the devices and I feel like there is some serious construction flaw as all of these devices are of different batches and manufacturing dates.
The squeaky noise occurs when pressing at the top left corner around the edges, and when pressign at the lower right corner. The issue occurs mostly where the h/w buttons are located, and around the MicroUSB port.
I would like to know if anyone else is having these kinds of issues as it's very annoying and I'm quite sure that the device ain't waterproof at this state.
Click to expand...
Click to collapse
I have this. But only in the middle of left side of the phone. i dont have to press it that hard to get it. I think the 3M tape that hold the screen is not that good.
its annoyying because that is one of the resons that i wont put my phone in water. I dont know if its sealed when its making squeezy sound, and im sure we not the only ones.
i have this on the bottom of the screen
Mine is perfect. I don't have any of those issues.
@devstaff
I am sorry to hear that you are dissatisfied with all 3 units you have owned.
Maybe it is a better idea to get a poll running at the top of the first page, so that you can see the general picture more easily.
I have lime UK, probably first batch of production since I bought it on launch (even though bought in uk, fw says otherwise, but still..).
I can report no problem on my Z1C. Holding or pushing won' make any noises. Waterproof confirmed last week, because now hot enough to go to the pool.
As a test, I was squeezing it hard (hard enough for my 1.5 yrs old daughter to cry if I was to do the same on her arm). I can hear something VERY small, like a tacky sound, as if double-sided tape was being pressed down, but you would need to be in a silent room at night to hear it.
Yesterday I pulled my case off pressing the upper right corner of the phone. I noticed that when the screen is on and i press there, that the corner of the screen begins to deform like when you press on a monitor screen. My z1c makes some squeaky noices too when you press on the corners
mine squeaks but is waterproof
I've had my z1 compact just under 2 months. I submerged it in ice water for about 5 seconds to show off to friends about a week after purchase.
I've replaced my plastic back cover with the glass one from the japanese s02-f. Haven't submerged it since but it's had the pressure of a shower head running warm/hot water on it for a few seconds and no problems.
I've never noticed the squeak before I deliberately checked for it. I've applied pressure in alternate corners before to see the amount of flex and there has always been some. I still consider this a premium built device (apart from the plastic back). Personally I don't think that squeak is an indication of a faulty unit. I'm surprised you were able to exchange it twice for that.
Same problems...
Send from my Z1C using tapatalk
The issue seem's to be related to the small plastic frame, as if I look closely in the microusb jack it moves when I presses down on it.
No sounds coming from my phone.. solid device.
Mine squeaks if it's warm (battery temp 35c+), as that's roughly the temp the adhesive that holds the back on start to 'melt'
Initially my phone was solid but yesterday when I pressed the phones back i also faced this issue.. I think this issue is common after 1 or 2 months moderate usage..
Sent from my Xperia Z1 Compact (D5503)
no such sounds as of now on my phone its only under a month old though
Ok, this phone is really slightly disappointing for me. One month of usage and I have these sounds by merely holding it sometimes. Maybe choosing it over z3c due to design was a bad idea
valgusk said:
Ok, this phone is really slightly disappointing for me. One month of usage and I have these sounds by merely holding it sometimes. Maybe choosing it over z3c due to design was a bad idea
Click to expand...
Click to collapse
I would say Yes, Z3C is a much better phone and I'm extremely glad that the store granted me a Z3C as replacement.
Hello!
Same thing with mine Z1C. After a month it started. I tried it in water and it's ok but that sound makes it less valuable. Some cheap chineese phones have better build quality than Z1C which is still expensive.
hi. i've had my z1 compact for almost a year now and i've had squeaky sounds since day 1. i can vouch for it's "waterproofness" though. i never had a problem after submerging it to water(pool, sea, river, lake, sink, etc). so i'm confident my device is waterproof. using magnetic dock to charge sure helped keep it that way. it's a tad bit on the expensive side but hey, i can still take shots underwater and make phone calls in rain.
one issue though, i still have flash bleed since i haven't replaced my back cover yet. and the getto ink mod looks bad so i keep flash off for now.

Thoughts on Z3 after a couple months of use

This is the most expensive phone I ever bought and I'm pretty satisfied with it, and also the one I have the least amount of gripes with, but it's not perfect unfortunately. My previous phone was the Galaxy S4 which I absolutely loathed from day one (made me wish I never exchanged my Xperia S for it), and the Z3 was a huge jump in quality compared to it.
Things I like a lot about the phone:
Stereo speakers sound pretty good (and by that I mean you can actually listen to it without wanting to tear your ears off), I actually like to listen to stuff using them, on the S4 and XperiaS the sound quality from speakers was unbearable.
Screen is nice, compared to S4 it's a bit less saturated but it seems much more neutral and accurate, white is actually white and not yellowish like on the S4, but black depth is obviously not absolute, but still pretty good. I think I prefer this screen to the AMOLED on S4 and AMOLEDs in general.
The phone is extremely fast and smooth, I'm a smoothness freak and I couldn't stand how laggy the S4 was.
The waterproofing is nice to have, makes you worry a little less about rain and water spills when using the phone near the shower or stuff like that.
Battery life is great, it lasts 3x what my S4 used to last. I still can't get a full day when I do extra heavy usage with hours of google maps.
Camera is pretty good, I don't know why everyone complains about it, it's not the best on the market but it's still in the top 3 best phone cameras available from waht I can tell. I'm more interested in videos on a phone since I have a decent compact camera, and I think the Z3 makes the best videos.
The phone does not overheat, the S4 was often worryingly hot and it also suffered from CPU throttling that basically cut performance in half.
Things I don't like about the phone:
I had a dead pixel on the first one I bought, brought it back and got it replaced, I examined the replacement for dead pixels and couldn't find any, too bad 2 weeks later I noticed a dead green subpixel but it was too late to exchange it (as it isn't covered by the store's warranty, previous one was replaced under customer satisfaction program). I absolutely hate dead pixels but this one is near the bottom and harder to notice.
The device seems extremely fragile and I am getting paranoid after reading a ton of reports from people who had bent phones, cracked glass, failed waterproofing, and all sorts of other breakage. Right now I have one micro scratch on the front glass that I have no idea how it happened, but it's extremely faint and only viewable in a certain angle, at which the touch grid also becomes visible so it's not really a big deal. Other than that I also found a minor scratch on the power button that is noticeable if you look at it closely.
I don't like the new Lollipop firmware, the colors are especially crappy and there doesn't seem to be any way to customize them properly. I'd like to have dark blue accents but there's no way to do so, and even if I select the blue theme, many accents are orange and I don't like it. I still think the Sony interface was at its best on the XperiaS and the original Z.
The SCR24 cover is absolutely worthless. I really can't find any positive qualities in it other than the fact that it saves the back glass from scratches. A cheap ass cover with cheap glitchy software. Except it costs 40€.
Stock keyboard is very nice and fast but I keep running into a glitch while typing in chrome where the stuff I delete using the backspace key keeps coming back. Another glitch that ruins my workflow is the email app which no longer autocompletes addresses in Lollipop and drives me nuts. Hopefully they'll fix these issues.
It happened twice already, out of nowhere I found my phone pretty much unusable as apps kept crashing all over the place (mostly com.android.phone, "enterprise service" and google play service) and I had to reboot. It happened once on Kitkat and once on Lollipop. On Lollipop I also had a random reboot. Did a factory reset and everything seems fine, but I wonder why these android phones keep having issues after OS updates until you factory reset. I had similar issues with the S4, except much worse (something like 3 reboots per day).
Lollipop multiuser mode is worthless, since gues users can also mess up your phone and access the SD card. There should be a way to limit usage only to certain apps, disable installing of apps, and stuff like that. I miss the baby mode from the S4, which came in handy when I wanted to let my little sis or someone try out my phone without having to worry about them accessing stuff I don't want them to.
Another thing I miss from the S4 is dual app multitasking, it was very limited and slowed the already laggy phone to a crawl, but it was great to play youtube in the background or use WhatsApp while doing something else at the same time. SmallApps are nowhere near as useful.
Soft Keys are awful and they make the screen feel smaller than the one on S4. This is noticeable only in some apps, for example Chrome or certain games that are not optimized to hide soft keys.
Overall I'm satisfied with it but I have major worries the phone will break and sometimes I dust off my S4 when I do something risky such as rollerblading, I can already imagine my Z3 shattering as soon as I fall once (which happens very rarely but is obviously still a risk). Not sure it was worth 565€ but so far it has worked better than any other phone I ever had. The dead pixel is also a cause of minor buyer's remorse every time I notice it.
I'd agree with most of that.
I bought a Ringke Fusion case from Amazon for mine, as the phone is obviously made of the worlds slippiest material! I got a clear one, as I like showing off the copper colour of my Z3. I think the phone may be tougher that it looks. I've dropped mine on a tiled floor, and had it slip off a bathroom shelf into an empty porcelain sink without any damage whatsoever.
I also bought a 9H tempered glass screen protector. Best buy ever. I always thought they were an unnecessary luxury, but it makes the screen a pleasure to touch when compared to a "normal" screen protector. Cuts down on fingerprints too.
I'd invest in a magnetic dock too. Saves wear and tear on the flap for the micro USB, which if it's anything like my original Z, will work loose after a few months.
The couple of things I'd add would be that the camera shutter is too close to the end of the phone, and that the lens itself is too far into the top corner. I keep putting my finger over the lens when I hold it landscape!
warface said:
I'd agree with most of that.
<snip>
I'd invest in a magnetic dock too. Saves wear and tear on the flap for the micro USB, which if it's anything like my original Z, will work loose after a few months.
Click to expand...
Click to collapse
Regards the mentioned flaps, XZ and X3, what are your thoughts on it after some time on them compared with the XZ? Are they designed better and more robust? I've replaced an XZ one before, but it failed already unbeknown to me and it got wet and is dead now. So I'm in the market for a phone...

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