Sprint S5 Bluetooth issue - Galaxy S 5 Q&A, Help & Troubleshooting

Hey guys i just got a new vehicle the other day and i am running into an issue with my bluetooth.
The vehicle is recognizing incoming calls right when they come in but when making a phone call the phone tries to connect to the vehicle but the vehicle does not react. Media plays fine using bluetooth as well, only issue i am having is with outgoing calls... From the little bit of research i have done i have come to the conclusion that the issue is the phones Bluetooth modem (not sure if that is the correct terminology).
Things i have done:
I have tested the incoming and outgoing of phone calls with my work phone (blackberry 9930) and i have had no issues at all.
I have also reset the uconnect system and repaired the S5 but not having any luck.
Vehicle.
2015 Wrangler with Uconnect 130 system.
Phone Specs:
Sprint Galaxy S5 (rooted without custom rom)
Android version running is 4.4.2
NOTE: Phone will not alloy me to upgrade due to the root...
All help is appreciated. Bluetooth is kind of a necessity for me during long travels and i would love to get this working 100%
Thank you in advance.

Related

nissan bluetooth handsfree woes

ever since my G1 updated from 1.1 to 1.5, it has not been compatible with my nissan handsfree bluetooth system. i waited until another update, and now that i have my nexus one and it still doesn't work, i'm a little disappointed.
i am able to pair my phone to the car, but when i make or receive a call the car speakers shut off (as they should) but the audio comes out of the phone. i don't even know about whether or not the other people can hear me.
is this a known android issue? it may even be a nissan issue, but i'm sure it can be fixed within android (seeing as how my g1 used to do this). i'm 99% sure there's no easy way to update the nissan bluetooth firmware to help this.
anyone experiencing the same thing and is there some fix out there or some effort?
Well, I don't have a android device or nissan hands-free, but I do use a Touch Pro 2 with my sync equipped ford. Anyway, I had a very similar issue, and I had to go into the bluetooth manager and change a setting that had it default to audio over the hands-free device, rather than some other thing... It has worked great ever since then. Oh, I also learned that I had to answer the call using only the car's answer buttons otherwise if I hit answer on the device it would again send the audio only to the phone's speakers. Of course that seems logical, but my phone prior to that would allow me to answer and speak through the hands-free with either method of answering the phone.
At least it's something to look into.
Also, the phone I had before the TP2 required that I update my sync software before it would work. However, it wouldn't even pair before the update, so I don't think that's your issue. I don't know what the procedure is for updating your nissan firmware, but sync simply involves downloading a system version checker to a usb drive, plugging it into the car, return to computer and download available updates, and then return to car to install updates. I would guess nissan would have a similar method?
I realize we're dealing with two completely different systems here, but I figured I would chime in anyway since I had a very similar situation.
My Acura handsfree works like a charm. Perhaps you have too many contacts that are syncing?
awee man... I was hoping that there were no nissan/infiniti bt issues w/ this phone
I'll find out Saturday when I finally pick it up from the fedex place
rossiscatch said:
Well, I don't have a android device or nissan hands-free, but I do use a Touch Pro 2 with my sync equipped ford. Anyway, I had a very similar issue, and I had to go into the bluetooth manager and change a setting that had it default to audio over the hands-free device, rather than some other thing... It has worked great ever since then. Oh, I also learned that I had to answer the call using only the car's answer buttons otherwise if I hit answer on the device it would again send the audio only to the phone's speakers. Of course that seems logical, but my phone prior to that would allow me to answer and speak through the hands-free with either method of answering the phone.
At least it's something to look into.
Also, the phone I had before the TP2 required that I update my sync software before it would work. However, it wouldn't even pair before the update, so I don't think that's your issue. I don't know what the procedure is for updating your nissan firmware, but sync simply involves downloading a system version checker to a usb drive, plugging it into the car, return to computer and download available updates, and then return to car to install updates. I would guess nissan would have a similar method?
I realize we're dealing with two completely different systems here, but I figured I would chime in anyway since I had a very similar situation.
Click to expand...
Click to collapse
haha yeah, i don't have a "bluetooth settings manager" on my car, and i don't think i can update the firmware...which is ridiculous.
also, to the acura guy, my contacts aren't even syncing
niiiick said:
ever since my G1 updated from 1.1 to 1.5, it has not been compatible with my nissan handsfree bluetooth system. i waited until another update, and now that i have my nexus one and it still doesn't work, i'm a little disappointed.
i am able to pair my phone to the car, but when i make or receive a call the car speakers shut off (as they should) but the audio comes out of the phone. i don't even know about whether or not the other people can hear me.
is this a known android issue? it may even be a nissan issue, but i'm sure it can be fixed within android (seeing as how my g1 used to do this). i'm 99% sure there's no easy way to update the nissan bluetooth firmware to help this.
anyone experiencing the same thing and is there some fix out there or some effort?
Click to expand...
Click to collapse
I also just got an N1 and my Nissan handsfee bluetooth lets me voice-dial but the call doesn't get routed through the handsfree system. I have to take the phone out of my pocket and activate the speakerphone. Any solution would be much appreciated.
I don't have teh same system. Like the previous poster I use the N1 with my Ford Sync. If a call is initiated from the phone it starts out in "private" mode using my phone's speakers. If initiated from the car it uses the car's sound system. There's also an option in there allowing you to choose the default sound output of calls. I have the latest firmware installed.
That actually makes sense.. my previous phone always used the speakers which was a bit of a shock sometimes when I was sat in a car park wanting to make a quick call. Clearly it still has some rough edges on some cars.

Bluetooth connectivity issue in BMW

Hi all! My boss has the Edge + (as do I) and is having all sorts of issues with the bluetooth connectivity in his BMW. It keeps dropping in and out. The calls don't drop; the bluetooth drops and then reconnects. He's a business owner and makes tons of calls from his car, so as you can imagine, this is quite frustrating (and embarrassing).
Anyone else having similar issues?????
Appreciate your help.
I'm actually having similar issues now in my Ford Fusion. It will connect, but won't let me make calls or listen to music. When I attempt to play music it will say that BT media has been disconnected. Upon checking the status on my phone the media turns off, but the phone is still connected. However, neither really works. It's frustrating as it worked for several days when I first got the phone but then suddenly stopped.
Audi mmi works great. Maybe call your dealership and see if they have a update for the system?
Sent from my SM-G928T using Tapatalk
My advice for the BMW is to check the firmware update for the specific model of car of your boss on the BMW website
It is not very much intuitive but I can assure there is this possibility and also the new firmware download is possible
I've been using a Note 3 for two years on my BMW 530 and at the beginning with their old firmware I had similar issues, then it was very stable with both music and phone calls. Now I'm using the Edge + without any trouble
No problem with Bluetooth on my Toyota Auris Touring Sport HSD, sometimes sms are not showned but they are well received by the car when I check them, and calls work fine. So as dengi_it told you maybe a firmware issue with your car.
I heard somewhere BMW and Mercedes will have some discussion to link iPhone and cars together maybe they won't support Android phone anymore in the future :s.
Thanks, all. Going to pass along this advice. Appreciate it!
Tell him to buy a new car!
worshipfulone said:
Hi all! My boss has the Edge + (as do I) and is having all sorts of issues with the bluetooth connectivity in his BMW. It keeps dropping in and out. The calls don't drop; the bluetooth drops and then reconnects. He's a business owner and makes tons of calls from his car, so as you can imagine, this is quite frustrating (and embarrassing).
Anyone else having similar issues?????
Appreciate your help.
Click to expand...
Click to collapse
Yes, I have the same issue in my 2015 M5. Bluetooth is essentially unusable after the latest update (OH5). This phone is going back.
UPDATE: He factory reset his phone and it seems to have fixed the issue. ::fingers crossed::
ihyln said:
Yes, I have the same issue in my 2015 M5. Bluetooth is essentially unusable after the latest update (OH5). This phone is going back.
Click to expand...
Click to collapse
Bummer. Are you swampping out for another S6 Edge + or a whole new phone all together?
worshipfulone said:
Bummer. Are you swampping out for another S6 Edge + or a whole new phone all together?
Click to expand...
Click to collapse
This is my second S6 Edge+. I thought it was possibly a hardware defect with the first but after the second one I am led to believe it's a typical shoddy samsung update. A factory reset will fix the problem for a few days and it will begin again.
Picking up the new iphone 6s+ on Friday. I've had enough of the bluetooth issues.
ihyln said:
Yes, I have the same issue in my 2015 M5. Bluetooth is essentially unusable after the latest update (OH5). This phone is going back.
Click to expand...
Click to collapse
ihyln said:
This is my second S6 Edge+. I thought it was possibly a hardware defect with the first but after the second one I am led to believe it's a typical shoddy samsung update. A factory reset will fix the problem for a few days and it will begin again.
Picking up the new iphone 6s+ on Friday. I've had enough of the bluetooth issues.
Click to expand...
Click to collapse
Sorry to hear. Good luck!
Works fine in 2011 Hyundai Sonata.
I am having a lot of Bluetooth issues on my Elantra. Works for few days and then it just fails to connect and I have to delete my car from my phone and from my car stereo just to get it to connect. It is a freaking pain in the butt. This is my second Galaxy S6 I have gotten and it seems mostly to be a software issue then a hardware one.

Bluetooth Cuts off In Car

I have a new issue, and need some ideas...
I have a Mazda 3 2014 with built in Infotainment system, and I can of course place calls from it over bluetooth. My Nexus 5 would dial, and as you expect the car remains connected and the audio and dialling occurs through the car system. With my Nexus 6P, the car talks to my phone, and then immediately cuts off the bluetooth, a bit like a failure to communicate, but the phone will then carry on calling, and only if I try to dial from my car, and if the person has answered does it then lock on and maintain the call via the car system.
I can not find anything in either settings to explain it.
So, anyone have any ideas crutually why the 6P fails me where the 5 worked.
I have the exact same issue. I have a Mazda CX-5.
nahuelarg86 said:
I have the exact same issue. I have a Mazda CX-5.
Click to expand...
Click to collapse
Would be the same system if yours is the current model too. Guessing it was fine on your previous phone too?
Yes, I think so. It is a 2016, so it is the latest system I suppose. I had a Samsung Galaxy S5 previously and it worked perfectly. This is my first Nexus, so I thought it was a Nexus thing at first, however it is really annoying. It is hard to explain because the bluetooth kinda works, it just has this thing that it drops and picks up again...
Bluetooth working fine with my 2013 kia forte. Maybe something to do with Marshmallow and Mazda Bluetooth system?
Yea, it is kind of hard to explain. Only found out today, so not been able to test it over and over, but seems that unless the other person answers, you have no idea it is dialling. It is like it (Mazda system) is being told it an not carry on. I once had the same issue (Nexus 5) when there was another phone option and it was waiting for a default to be set on the phone before it dials. It did not do it today, but I wonder if I make sure it is set in settings as the default right....
... nope, only app for calls is the inbuilt.
It seems like some people are having similar issues? --> http://forum.xda-developers.com/nexus-6p/help/bluetooth-phone-completely-borked-t3241196
I had the phone for a couple days and tried some things like upairing/re-pairing with no results. I discovered it when I called my wife, the call dropped (or the car did the call drop sound) but all of the sudden my wife answered. I tried calling different numbers and it's the same deal. I haven't tried receiving a call.
nahuelarg86 said:
I have the exact same issue. I have a Mazda CX-5.
Click to expand...
Click to collapse
And I have the same issue with a 2015 Honda Accord Hybrid. I don't have the issue with any of my other phones. Google Support doesn't know why it's happening.
Reading this https://code.google.com/p/android/issues/detail?id=189188 it seems clear it is Marshmallow on many devices and systems
AllyGraham said:
Reading this https://code.google.com/p/android/issues/detail?id=189188 it seems clear it is Marshmallow on many devices and systems
Click to expand...
Click to collapse
Nice find. I'll chime in in that thread. I hope Google can solve this soonish since it is kinda a major annoyance at the moment.

Bluetooth in car - calls drop immediately

I have a 2016 mazda3, my old Samsung worked flawlessly with it. But my new Pure has some serious issues. The most prominent of which is that if I try to dial out for a call it immediately says "hanging up" and then the bluetooth drops.
Music works from it just fine, though it does have substantial lag sometimes. Messages works too, as do INCOMING calls. But outgoing calls are completely FUBAR.
Any ideas?
temenos said:
I have a 2016 mazda3, my old Samsung worked flawlessly with it. But my new Pure has some serious issues. The most prominent of which is that if I try to dial out for a call it immediately says "hanging up" and then the bluetooth drops.
Music works from it just fine, though it does have substantial lag sometimes. Messages works too, as do INCOMING calls. But outgoing calls are completely FUBAR.
Any ideas?
Click to expand...
Click to collapse
Have you checked if Mazda have issued a software update ? I know the car is a 2016 model, but often the factory loaded software is already out-of-date.
I bought a new BMW in 2014, and there was already a bluetooth software update available on the BMW website, adding compatibility for a lot more phones.
It was possible to download and update the software quite easily on my BMW via a USB stick. I did it again only a month ago.
Does Mazda offer the same option?
GretaLewd said:
Have you checked if Mazda have issued a software update ? I know the car is a 2016 model, but often the factory loaded software is already out-of-date.
I bought a new BMW in 2014, and there was already a bluetooth software update available on the BMW website, adding compatibility for a lot more phones.
It was possible to download and update the software quite easily on my BMW via a USB stick. I did it again only a month ago.
Does Mazda offer the same option?
Click to expand...
Click to collapse
Thanks for the reply, but no, my software is the current version. July 2015 is their latest update and the 2016 model came out afterwards.
Flashing AOKP's unofficial ROM seems to have alleviated this issue for now, but I really do wish I could run stock.

Bluetooth Problems?

Is anybody having experiencing Bluetooth issues when streaming music or phone calls to your car radio or portable speakers? This seems to be a major problem with many people on the Sprint variant of this device and I wanted to know if any of the AT&T folks are facing any similar issues..
none here, I use my Samsung level BT speaker and it works fine. im on the 930fd model tho.
I was having the issue when I was with Sprint. I switched to At&t a week later and I haven't had the issue since. I'm not sure if it was Sprint related or device related. I got my wife the Note 7 on AT&T too and there have been no issues.
I reset all my network settings on the Sprint version though and it did seem to help quite a bit.
i use a bluetooth headset and the bluetooth in my car every day with no issues.
my ATT note 7 rooted with spirit firmware lost its paired device log every time its rebooted, forcing me to pair it with my car again every a few days.
No problems connecting and staying connected to a Subaru STi '17 stock system (starlink) and a pioneer aftermarket one.
I've had horrible issues with the note7. Twice. First when I moved from a note4 and then again when I moved from the AT&T-provided S7 interim device back to the non-exploding version of the note7. Whatever Samsung changed bluetooth-wise between the S7 and note7 has made it completely useless in several situations.
A few examples:
Witti Designs' Beddi alarm clock is displayed in the Beddi app but will not completely pair.
Automatic v2 adapter had to about stand on my head to get it paired (multiple resets, unplug / plug adapter, etc)
Plantronics Voyager Legend Call quality is completely worthless.
All three devices worked flawlessly with the Note4 and the interim S7. I could list more craptastic behavior but I think that suffices to prove my point.

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