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Hi guys. My almost brand new Samsung Galaxy S4 has just stopped working.
I was doing homework and one of my friends text me I look at the text and lock my phone screen and that was the last time I saw my screen working properly.
I later tried to turn on the screen but I had no luck, the screen wouldn't show anything, it was just blank but surprisingly it recognised my touch and made the sound. I could unlock my phone and even turn on apps by guessing where I kept them. I could turn on music and it would work but the screen would remain completely blank.
My phone was rooted and it had the stock rom but it had a custom kernel which enabled over clocking to 2.3 ghz (Ktweakers kernel I think) but the limit was set to 1.89 so I don't that that was the cause.
When I restart my phone the screen where it says "Samsung Galaxy S4 GT-I9505", I think its called the splash screen? I'm not sure, anyways instead of it being black with white writing, its really weird and is bright white with very light white writing. This is the only time the screen actually works, and the other time it works is when you try to put it into download mode but both times the screen is bright white and everything is very light and faded. After the "GT-I9505" screen goes away the screen goes black the blue LED still flashes and you can hear the samsung boot sound and the phone boots up properly without the screen.
What could be the cause of all this? I have literally kept this phone on top of my head. I have done nothing to harm it in any way what so ever. I have never dropped it. From day one I had a thick case incase I bumped it and damaged it. Anyone else having this problem? Or am I the only one? Do you guys think I'll be able to fix this or will I have to take it back to the store?
Thank you!
- Nafis A
*I will try to add a picture in a bit when I can get hold of a camera
NafisAhmed said:
Hi guys. My almost brand new Samsung Galaxy S4 has just stopped working.
I was doing homework and one of my friends text me I look at the text and lock my phone screen and that was the last time I saw my screen working properly.
I later tried to turn on the screen but I had no luck, the screen wouldn't show anything, it was just blank but surprisingly it recognised my touch and made the sound. I could unlock my phone and even turn on apps by guessing where I kept them. I could turn on music and it would work but the screen would remain completely blank.
My phone was rooted and it had the stock rom but it had a custom kernel which enabled over clocking to 2.3 ghz (Ktweakers kernel I think) but the limit was set to 1.89 so I don't that that was the cause.
When I restart my phone the screen where it says "Samsung Galaxy S4 GT-I9505", I think its called the splash screen? I'm not sure, anyways instead of it being black with white writing, its really weird and is bright white with very light white writing. This is the only time the screen actually works, and the other time it works is when you try to put it into download mode but both times the screen is bright white and everything is very light and faded. After the "GT-I9505" screen goes away the screen goes black the blue LED still flashes and you can hear the samsung boot sound and the phone boots up properly without the screen.
What could be the cause of all this? I have literally kept this phone on top of my head. I have done nothing to harm it in any way what so ever. I have never dropped it. From day one I had a thick case incase I bumped it and damaged it. Anyone else having this problem? Or am I the only one? Do you guys think I'll be able to fix this or will I have to take it back to the store?
Thank you!
- Nafis A
*I will try to add a picture in a bit when I can get hold of a camera
Click to expand...
Click to collapse
U can try to go to stock recovery and try to wipe cache and see if it boots up
If u have custom recovery wipe cache / dalvik/ fix permissn and reboot
else u should download a stock firmware and flash it using odin it will work incase even after u flash a firmware and again stuck at Logo etc go to stock recovery and wipe cache and reboot
123hiten said:
U can try to go to stock recovery and try to wipe cache and see if it boots up
If u have custom recovery wipe cache / dalvik/ fix permissn and reboot
else u should download a stock firmware and flash it using odin it will work incase even after u flash a firmware and again stuck at Logo etc go to stock recovery and wipe cache and reboot
Click to expand...
Click to collapse
Thank you for replying! I had cwm recovery installed but I reverted back to stock mod through odin. Now I am trying to wipe cache through stock recovery but the problem is that I can't see anything that I am doing. I am relying on pictures of the stock recovery. I know that my phone goes into recovery mode but it does not show anything on the screen. I am assuming I get stuck on the part where there are lots of no's and one yes.
Would It be possible if you could post a picture of that (The screen with all the no's and the one yes) because maybe then I can wipe the cache.
And I am already downloading the stock firmware, but it is taking forever because if the extremely slow internet. But the thing is that I don't see any logos, it boots fine but it doesn't show anything on the display. But I also know that the display is working because it still shows the "GT-I9505" screen. I'll post my progress here.
NafisAhmed said:
Thank you for replying! I had cwm recovery installed but I reverted back to stock mod through odin. Now I am trying to wipe cache through stock recovery but the problem is that I can't see anything that I am doing. I am relying on pictures of the stock recovery. I know that my phone goes into recovery mode but it does not show anything on the screen. I am assuming I get stuck on the part where there are lots of no's and one yes.
Would It be possible if you could post a picture of that (The screen with all the no's and the one yes) because maybe then I can wipe the cache.
And I am already downloading the stock firmware, but it is taking forever because if the extremely slow internet. But the thing is that I don't see any logos, it boots fine but it doesn't show anything on the display. But I also know that the display is working because it still shows the "GT-I9505" screen. I'll post my progress here.
Click to expand...
Click to collapse
I dont have a s4 with me now using htc one for while flash the firmware Stock one using Odin and wait for better result
123hiten said:
I dont have a s4 with me now using htc one for while flash the firmware Stock one using Odin and wait for better result
Click to expand...
Click to collapse
Okay so I downloaded the stock rom and flashed it with odin and it basically did nothing. Rather before flashing the stock rom, the splash screen would show (the screen that says "Samsung Galaxy S4 GT-i9505") but now it does not show anything. It turns on normally like it should, it makes the boot sound but does not show anything on the screen. If you have the lights turned off, you can see a flicker when it turns on and thats the only time the screen actually lights up. What do you think I should do? I still think it might be a software issue. Also I don't think I have warranty because I have flashed my phone a few times. Its still very upsetting that this has happened because honestly I haven't done anything to this phone.
- Nafis A
You steel have the garantee ? .. if you know what i mean
Sent from my GT-I9505 using xda app-developers app
karimdag said:
You steel have the garantee ? .. if you know what i mean
Sent from my GT-I9505 using xda app-developers app
Click to expand...
Click to collapse
Haha no I don't think so Well I'm still taking it back to Singapore but I will probably have to pay for the repair.
Does your screen not have cracked (from the inside ) ?
MichelN said:
Does your screen not have cracked (from the inside ) ?
Click to expand...
Click to collapse
I don't think it does. Because before flashing stock rom, the splash screen would show and it had no cracks. So no actual damage, I still think it is a software issue but I don't know how to fix it :/ I still can't decide if I should take it to Samsung (which will take like a few months) or I can take it to a local repair shop and they can look at it which shouldn't take more than a week.
NafisAhmed said:
I don't think it does. Because before flashing stock rom, the splash screen would show and it had no cracks. So no actual damage, I still think it is a software issue but I don't know how to fix it :/ I still can't decide if I should take it to Samsung (which will take like a few months) or I can take it to a local repair shop and they can look at it which shouldn't take more than a week.
Click to expand...
Click to collapse
For repairs it takes 2 weeks before you get your device back (at least in my country)
MichelN said:
For repairs it takes 2 weeks before you get your device back (at least in my country)
Click to expand...
Click to collapse
Repairing it doesn't take very long, taking it to the repair centre will take time. I bought my phone from Singapore and I have to take it there if I want to get it repaired. I took it to the Samsung repair centre in Bangladesh, they said they can't repair my model because they don't support it here :/
NafisAhmed said:
Repairing it doesn't take very long, taking it to the repair centre will take time. I bought my phone from Singapore and I have to take it there if I want to get it repaired. I took it to the Samsung repair centre in Bangladesh, they said they can't repair my model because they don't support it here :/
Click to expand...
Click to collapse
The samsung centre here will send it to a repair centre. Here i will lose the phone for max. 2 weeks.
same problem
The same exact thing happened to me yesterday. Opened a text from a friend, tried turning on the screen and black screen. Thinking of sending it to samsung but do you have a solution yet? Was the problem diagnosed?
My Samsung galaxy s4 i9505 screen is dead--
I woke up this morning and my phone is still charging... But I cannot see my any data in the screen.. But my phone is still working.. I can receive phone call with my headset.. I cannot see anything in my screen.. It gone black.. Can anybody help me to fix this.. Or is this a firmware issue.. My phone has been rooted and installed official android 4.3 jellybean. Please help!!!
Just today I spend the same, except that the screen starts flashing, and at times the picture and the picture looked twice was very unstable, it restarts, and for the image of the i9505 without problem.
He ruled out a physical problem as it starts each. Device failure begins after displaying the Device Model
.
The touch and other features of the device, work perfectly. Try booting in recovery mode and I could not look very bad image.
In trying to backup my data with titanium to try to do a factory reset, began to regain normalcy. And right there my device works perfectly.
Bring 7 hours working normally my device. But I have fear of failing again. And now looking for information about possible solution. No warranty now.
What do you recommend? It's failure is becoming common. My device is doomed to die without remedy? Thank you very much for your answers in advance. Use translator apologies. Speak Spanish
hello guys, i got mine i9505 lte version 4 months ago. yesterday i pull it out of my pocket i tried to wake the device up but nothing .. just black screen just like the guys before me here. so today i opened the phone and pulled out and push it back the display connector... AND VOALA WORKS AGAIN! but after 5-10 minutes and everything is again black?! wtf i said!?! its not normal! my screen is working flawlessly colors touch response... everything! do i have to reconnect the display connector every time? i think its not normal. what must cause this bug/glitch/issue?!?!
i am rooted with cwm and cyanogenmod 11... i dont think its caused by the rom? what do you think guys? give me suggestion before i try to demolish the phuking fone))
radibg said:
hello guys, i got mine i9505 lte version 4 months ago. yesterday i pull it out of my pocket i tried to wake the device up but nothing .. just black screen just like the guys before me here. so today i opened the phone and pulled out and push it back the display connector... AND VOALA WORKS AGAIN! but after 5-10 minutes and everything is again black?! wtf i said!?! its not normal! my screen is working flawlessly colors touch response... everything! do i have to reconnect the display connector every time? i think its not normal. what must cause this bug/glitch/issue?!?!
i am rooted with cwm and cyanogenmod 11... i dont think its caused by the rom? what do you think guys? give me suggestion before i try to demolish the phuking fone))
Click to expand...
Click to collapse
Hello Guys, this issues is very common when you rooted the device and install Wanam Xposed.
You can try flash a stock Rom and stock Kernel with odin, try to swipe cache and dalvin using ADB.
Good Luck!
Hello everyone,
I have an S3 neo, it's 6 months old. About 2 months ago i started checking in this forums, and then i flashed cm12, and started adding custom roms to my phone. Everything was well, phone was working fine, and so on.
One morning i woke up and my phone went off, and when i turn it on, it's black screen. I restarted few times, took out memory card, and poof it worked. Was all good.
I left it like that and next morning it happened again. And since then i tried all the ways, like take out battery, hold power button 1 min then try to turn it on after few minutes, and so on. Nothing worked. Pulling out memmory card or sim card didn't work either. It's like this for almost 2 weeks i can't use the phone.
I cant get in download mode or custom recovery i i don't know why it won't react on that. It turns on each time like normally, led notifiaction works, the lights on home and back button works, only screen is black. I can unlock it, and such things but cant see anything.
I even succesfully did a factory reset over play store from pc, but that didn't help either..
Biggest problem is that its under warranty but since custom rom i can't take it to service unless i have money to pay... which i dont
I have NEVER DROPPED it, it was never in water, and so on. Doesn't have a scratch at all.
It even has sound, and everything. Just freaking black screen ....
So what i am asking is if anyone here knows how to remove custom rom and custom recovery over pc,is it possible, without the screen? Any way to do it so i can get warranty back ? All i need is a freaking stock rom and stock recovery and a binary reset i guess. Just freaking would need screen to work for 5 mins eh....
If anyone has any ideas please post them, thanks..
Crazeh said:
Hello everyone,
I have an S3 neo, it's 6 months old. About 2 months ago i started checking in this forums, and then i flashed cm12, and started adding custom roms to my phone. Everything was well, phone was working fine, and so on.
One morning i woke up and my phone went off, and when i turn it on, it's black screen. I restarted few times, took out memory card, and poof it worked. Was all good.
I left it like that and next morning it happened again. And since then i tried all the ways, like take out battery, hold power button 1 min then try to turn it on after few minutes, and so on. Nothing worked. Pulling out memmory card or sim card didn't work either. It's like this for almost 2 weeks i can't use the phone.
I cant get in download mode or custom recovery i i don't know why it won't react on that. It turns on each time like normally, led notifiaction works, the lights on home and back button works, only screen is black. I can unlock it, and such things but cant see anything.
I even succesfully did a factory reset over play store from pc, but that didn't help either..
Biggest problem is that its under warranty but since custom rom i can't take it to service unless i have money to pay... which i dont
I have NEVER DROPPED it, it was never in water, and so on. Doesn't have a scratch at all.
It even has sound, and everything. Just freaking black screen ....
So what i am asking is if anyone here knows how to remove custom rom and custom recovery over pc,is it possible, without the screen? Any way to do it so i can get warranty back ? All i need is a freaking stock rom and stock recovery and a binary reset i guess. Just freaking would need screen to work for 5 mins eh....
If anyone has any ideas please post them, thanks..
Click to expand...
Click to collapse
I think you can boot to download mode or revovery. The LED notifi and backlight buttons won't turn on if you boot to download mode or recovery.
Just try to boot to...
1. download mode. Just press and hold for 2-3 seconds power + home + volume down
2. then wait 3 seconds. After that press volume up.
3. Connect your phone to pc, open odin and check if a device is connected.
4. If a device was found by odin - flash a ROM (stock or something else) and hope that this will fix the black screen problem.
Good luck!!
Hi, thanks for ur reply but... My phone turns on when i click home + volume down + power button. I hear sound, blue led notification and so on.......
But when turned on, when i connect to usb odin recognizes it, says connected, and when i try to install the rom i it takes really long and on the end i get fail..*attached the screenshot of fail) I guess because its not in download mode. Any other suggestions how i could get in download mode more?
More suggestions please?thanks
Anyone has any ideas ?
So what all i tried is
Remove battery, hold power button for 1-2 mins, let phone for few mins and turn it on. didn't work
I tried with adb,but usb debugging not on so cmd cant find my device
Only thing left i guess if someone has idea how to get in download mode in some other way or some program that doesnt reguire download mode but can flash rom and etc.
@Crazeh
Take it back to the nearest service center and act the dumb ("I don't know what is wrong with it")
I have done that many times
They are prob gonna call me and tell me to pay for fix
No one has any idea what else should i try ?
try link2sd app form play store. it has the option to boot to download mode. I think titanium backup has the feature also.
My screen is black so i can't do anything on it.....
try to disable ambient screen. report if problem persist
How should i disable ambient screen ? While i can't see anything on phone cause of black screen ?thanks for reply Rox
Anyone?
Crazeh said:
Anyone?
Click to expand...
Click to collapse
ok so i think your problem isn't due to any rom but hardware problem
power off your phone remove the back , look on the left you see a little trap , open it , now you see connector it is the one of the screen try to see if you can disconnect and reconnect it
power on your phone and see if it work :fingers-crossed:
Where is that little trap?
btw if i do this will i loose my warranty completely ?
Crazeh said:
Hi, thanks for ur reply but... My phone turns on when i click home + volume down + power button. I hear sound, blue led notification and so on.......
But when turned on, when i connect to usb odin recognizes it, says connected, and when i try to install the rom i it takes really long and on the end i get fail..*attached the screenshot of fail) I guess because its not in download mode. Any other suggestions how i could get in download mode more?
More suggestions please?thanks
Click to expand...
Click to collapse
If Odin recognizes it, it means it's in Download mode. The device has different interaction with the host over USB when it's not in Download mode.
I don't see the screenshot of the failure. It may be that something got broken in your hardware, so the flashing fails. There's a known issue with the S3 called "Sudden death syndrome", I don't know if it applies also to the S3 Neo, where some of the memory of the ROM fails suddenly. If that is the case (I'm not saying it is, but it might be), there's no fix other than replacing the hardware.
Odin doesnt go over setup connection. cant post screenshot bc im new to the site. btw im sure the phone is on but recognized in odin...
Hi,
After Xmas I made factory reset with TWRP and I made an upgrade to CM13.(6.0)
It was working fine.
When I was trying to make next daily update, after reboot, screen became black and nothing shown up.
I was trying a lot of things since that moment.
When I was going back from service point (I really want to sort it out) when they told me it is probably LCD broken (i have broken glass, but 1 year ago, so I do not believe it can be screen),
when I take phone out I spotted that keys are highlighted so I swiped and it locked out and shown screen! it was working perferctly fine,
so I decided that it is best moment to flash newest CM to solve issues, but after reboot screen was black again.
I can enter download mode so it is visible in Odin, but screen is black in every mode.
There is only quick flash on screen when turning on and also really short moment of Samsung Galaxy logo which becoming dark quite quickly.
I flashed stock rom(5.0), but nothing changed, despite of that I know phone is turning on somehow because I hear music on turning on...
Can someone help?
I really doubt that it can be hardware issue.
Can it be something with BL ? How can I solve it...?
So I have an Galaxy S4.
Whenever I try to turn it one a couple of things can happen\
1. It goes past the boot screen and boots successful only for the screen to instantly go black. The blue led stays on.
2. It gets stuck on the Samsung Galaxy S4 screen
3. It displays a weird pattern
like this (https://dl2.pushbulletusercontent.com/xvul3t66cvpZwrXREYaVzfITYoxCFEGo/20170127_162841.jpg)
or this (https://dl2.pushbulletusercontent.com/hlrBAkJbtsBPtk7S42kRIK9GFxCumdYj/20170127_163818.jpg)
or this (https://dl2.pushbulletusercontent.com/dY4GiyjRL3xOywY5ReJrO1ArFniKIWFE/camera_capture.jpg).
Does anybody know what is happening and how to fix this?
Flash new software and replace screen - 50£
Sent from my Nokia 5110 using Tapatalk
I don't think a malfunctioning screen can prevent the phone from booting.
I assume it has something to do with your motherboard, in which case you either replace it or get a new phone.
Yep. The GPU is failing. I bet if he enters recovery mode he'll have a perfectly functioning screen. This is because recovery doesn't use the GPU.
HELLO guys
i really need help now.
i was trying to test my screen i saw a red color on reading mode so i search how to test the screen, then i found this code *#*#2663#*#* Displays touch-screen version and *#*#0842#*#*Vibration and Backlight test after i use it the screen start to become dark and weird until it becomes black totally. i trying to login to bootloader or fast-boot but i can't see anything, i just feel the touch vibration on the screen and the led is working and the menu and back key look working too.
i tried to restart my device 50 times but still the same, first time i saw Oneplus logo then black but now when i restart nothing at all.
i never dropped my mobile or something, i received 10 days ago.
something weird happen i was trying to fix it than i heard i was calling so the mobile is working but the screen is black.
any help will be appreciated and thanks in advance
update
Maaalx said:
HELLO guys
i really need help now.
i was trying to test my screen i saw a red color on reading mode so i search how to test the screen, then i found this code *#*#2663#*#* Displays touch-screen version and *#*#0842#*#*Vibration and Backlight test after i use it the screen start to become dark and weird until it becomes black totally. i trying to login to bootloader or fast-boot but i can't see anything, i just feel the touch vibration on the screen and the led is working and the menu and back key look working too.
i tried to restart my device 50 times but still the same, first time i saw Oneplus logo then black but now when i restart nothing at all.
i never dropped my mobile or something, i received 10 days ago.
something weird happen i was trying to fix it than i heard i was calling so the mobile is working but the screen is black.
any help will be appreciated and thanks in advance
Click to expand...
Click to collapse
i try to flash it using msm download and the mobile start then start flash white and dark until become black again
https://youtu.be/45lxZMHy1Q4
https://youtu.be/rCW_AT0BFV4
is it a hardware issue?
It's a brand new phone. Can you contact OnePlus for support or an RMA?
my370z said:
It's a brand new phone. Can you contact OnePlus for support or an RMA?
Click to expand...
Click to collapse
I did, i am waiting for the respond
Something weird like that happened to me with the twilight app on my axon 7, but a reboot fixed it.. ??
There have been times with my past 5 phones where if I go below 15 percent battery the screen shuts off but the phone is still active.. Can get into recovery mode fine. Factory resets/clean install even with all same apps always fixed it. ?
Beyond that, I would definitely look into that RMA.
hello,
i have the same problem at oneplus 5t do you figure out solution :'(