Posted petition on Nvidia forum, got shadowbanned. - Shield Tablet General

So we all know about the cracked edges issue, and you've probably also heard that even the "new batch" and the LTE model are still prone to cracking.
Yesterday I posted a petition on the geforce forum to bring attention to the issue and to demand a statement from NVIDIA regarding what their plan is to rectify the issue. Today I was shadowbanned, which means that nothing informed me that I was banned, but all my posts and threads are not visible to anyone else. So now the petition is down a black hole. I have NO IDEA why I was banned, but it was likely an attempt to erase the petition, as I didn't do anything inflammatory in the past couple days, and this is not a normal account suspension (those let you know you're temp banned). This is a shady shadowban where they don't want anyone to know that I'm banned. They just want to silently erase every post and thread I've ever made.
Here's where I need your help. Nvidia is obviously trying to sweep the continuing cracked edge saga under the rug. I would appreciate it if anyone who also frequents the nvidia community could make a new topic to start a new petition to demand a response about the cracked edges, and also to let people know what happened to me.
We shouldn't let them get away with this. Thanks.

seattletruth said:
So we all know about the cracked edges issue, and you've probably also heard that even the "new batch" and the LTE model are still prone to cracking.
Yesterday I posted a petition on the geforce forum to bring attention to the issue and to demand a statement from NVIDIA regarding what their plan is to rectify the issue. Today I was shadowbanned, which means that nothing informed me that I was banned, but all my posts and threads are not visible to anyone else. So now the petition is down a black hole. I have NO IDEA why I was banned, but it was likely an attempt to erase the petition, as I didn't do anything inflammatory in the past couple days, and this is not a normal account suspension (those let you know you're temp banned). This is a shady shadowban where they don't want anyone to know that I'm banned. They just want to silently erase every post and thread I've ever made.
Here's where I need your help. Nvidia is obviously trying to sweep the continuing cracked edge saga under the rug. I would appreciate it if anyone who also frequents the nvidia community could make a new topic to start a new petition to demand a response about the cracked edges, and also to let people know what happened to me.
We shouldn't let them get away with this. Thanks.
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Yes I saw that this morning. Quite disgraceful. I see they deleted your thread on Gamergate too some days ago.
If this is the way that Nvidia conducts both its Android device business and its customer support forums then it has lost me completely as a potential customer. This action is the last straw for me, my decision is made to totally avoid Nvidia, I shall delete my GeForce forum bookmarks and not visit there anymore. I do not wish to be part of that debacle any longer.
All in all it is a shabby state of affairs.
ps I have seen you over on FreakTab, I am considering PiPO as the way for me to go next.

I hear yea' man, this isn't cool.
My device burnt me and must of been near combustion, and is now finally after two months crumbling at the corners.
When speaking to support, they were LYING TO ME and just running me through a loop.
"The issue has been resolved in the new replacements"
"Uhh, I was just on YOUR forums reading the opposite... "
Like, they didn't even have to lie to me...
I would of been civil and tried to work something out.
But instead they just want to keep sending out disfunctional and DANGEROUS items and tell me it's okay now?
No, it's not. I have a daughter about to be born and I'd rather not have a fire / choking hazard around.
I sort of wanted to like use the thing to help teach my daughter things through a touch interface, but you know.
I'm scared it'll kill her.
What a freakin' shame.
And to be shadow banning is beyond corrupt now.
Do they think we're all complete idiots who can't communicate if we're blocked somewhere?
That the issue will go away?
Give me back my money and apologizing for wasting my time, lying to us.
Criminal.
Decided to go green for GPU's this year (I sell prebuilds on the side).
WELL, that was a short ride.
PS 4k Downsampling has always been possible on any modern gpu, don't let Nvidia fool you into thinking it's a 900 series feature.
Another thing you likely won't hear make the news articles.

ShortwaveTech said:
I hear yea' man, this isn't cool.
My device burnt me and must of been near combustion, and is now finally after two months crumbling at the corners.
When speaking to support, they were LYING TO ME and just running me through a loop.
"The issue has been resolved in the new replacements"
"Uhh, I was just on YOUR forums reading the opposite... "
Like, they didn't even have to lie to me...
I would of been civil and tried to work something out.
But instead they just want to keep sending out disfunctional and DANGEROUS items and tell me it's okay now?
No, it's not. I have a daughter about to be born and I'd rather not have a fire / choking hazard around.
I sort of wanted to like use the thing to help teach my daughter things through a touch interface, but you know.
I'm scared it'll kill her.
What a freakin' shame.
And to be shadow banning is beyond corrupt now.
Do they think we're all complete idiots who can't communicate if we're blocked somewhere?
That the issue will go away?
Give me back my money and apologizing for wasting my time, lying to us.
Criminal.
Decided to go green for GPU's this year (I sell prebuilds on the side).
WELL, that was a short ride.
PS 4k Downsampling has always been possible on any modern gpu, don't let Nvidia fool you into thinking it's a 900 series feature.
Another thing you likely won't hear make the news articles.
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I don't know if you have an account on geforce forum, but please post the same thing there. we need to voice our opinion on this and be more proactive. warn others if nvidia doesnt respond. it is ridiculous.

Your posts are back on the forum, and it shows you are now suspended.
Does it tell you for how long?

John6670 said:
Your posts are back on the forum, and it shows you are now suspended.
Does it tell you for how long?
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HHAAAA. Maybe they were like...
"Oh **** these really hardcore techies (the only people who would use their forums) are on to us just trying to make them vanish and it's making us look like even bigger assholes!"
Uh, yea. I will head over there tomorrow... Gunna' wait for them to ship the new one.. I was going to sell it since they won't refund but then again I wouldn't feel right selling it to anyone.
Had to tell some kids in the gaming section to hold off on buying it, then showed them mine. They were ranting about it and how they can't wait till' they can get one. HA.
"Yoooou guys might wanna' hold off on that one.." They were so confused something like this even made it to market, even as kids. Not idiots.
---------- Post added at 10:55 PM ---------- Previous post was at 10:51 PM ----------
"Hey everyone,
Thanks again for hanging in there with us. As some of you have noticed we have started replacing faulty units as quickly as we can.
As a token of our appreciation, 200 random customer tablets will be replaced with a SHIELD Tablet 32 GB LTE tablet. This is totally random and once they are gone that's it.
Enjoy,
--Peter"
It's funny because AFTER that I had a rep tell me that wasn't true..
I asked "Is it true you guys are giving people the upgraded version to try to make up for all of this hassle?"
"No".
"Oh, okay."

OP is too right.
I received my replacement quite a while ago, all packaged up nicely with bubbles and tampering tape. Little did I know this was the same model that I had had before. A crack appeared the week after. I had since already returned my tablet to the retailer and now have a cracked RMA'd tablet in my hands.

cosmicsanity said:
OP is too right.
I received my replacement quite a while ago, all packaged up nicely with bubbles and tampering tape. Little did I know this was the same model that I had had before. A crack appeared the week after. I had since already returned my tablet to the retailer and now have a cracked RMA'd tablet in my hands.
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I really wanted this tablet to be good given it's price point and specifications but I'm not interested in the risk given all the complaints and issues. Keep it up! I'm glad the problems are noted in multiple places. I wouldn't rely on their official forums for unbiased comments anyways so keep up the conversation elsewhere where you can't be censored.

Brothers, the least you can do is go make a review on Amazon.com, which is the defacto website where I go to search up reviews before buying the product. This will save other people a lot of headaches. I already did, and you should too.

Thank God I came to XDA before pulling the trigger on one of these. No lie, I was dead set on getting one in the next 30 minutes.

I'm honestly not too surprised either.
Nvidia doesn't have a strong OEM track record either. Most of the time, if you've purchased a 'Nvidia GPU', you're purchasing a card developed by another OEM which uses Nvidia tech/chips. My understanding is that the Shield is Nvidia OEM- it's an Nvidia chip, on an Nvidia board, in an Nvidia-designed hardware unit. In the US, they only seem to sell Nvidia OEM cards at Best Buy (probably for good reason), so I've never seen Nvidia cards anywhere other than Best Buy, which admittedly, can be pretty spotty at times too.
I'm not sure where all these issues are coming from too- all mine has is weak wifi signal. When I'm in decent range of my AC/N router, the signal is great, but it degrades quickly beyond 4ft away. I've dropped this tablet all over the place, and used it for pretty heavy gaming with K1-optimized titles, and I still have no cracks after a month and a half; Can't say the same about my Nexus 7 though, which is in horrific shape.

rebski said:
Yes I saw that this morning. Quite disgraceful. I see they deleted your thread on Gamergate too some days ago.
.
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What the heck does gamergate have to do with an nvidia tablet? Easy to see why that was deleted.

Caelrie said:
What the heck does gamergate have to do with an nvidia tablet? Easy to see why that was deleted.
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How very interesting.
Is that really your best response to the topic?

It is a shame such a device has the manufacturing issues. I can say from my experience that Nvidia's support is top notch. I had the screen got out after about 6 months on my Shield Portable and they sent me a new one in just a couple of days. They also RMA'ed my Shield Tablet do to cracking with no issues.

I've just ordered one of these tonight, it's being delivered in the morning. After reading about it here which I should have done first, it will be going straight back unopened.

dressanderc said:
Thank God I came to XDA before pulling the trigger on one of these. No lie, I was dead set on getting one in the next 30 minutes.
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Click to collapse
Thank heavens! Tell your parents, coworkers and your uncle.
Don't support a product that has the company deleting forum posts and ignoring issues altogether.

If you are still interested in one, it might be worth waiting a year or two, until (if) they hit deal sites as refurbs. I bought a Nexus 7 2013 at launch, and it had all sorts of build issues, but two of my team members got refurb models from Woot recently, and both are in a lot better condition than mine was at launch. >_>

Of course the truth differs greatly from the OP's statements.
He got banned for being an obsessive-compulsive and an outright obnoxious troll, not because of some great crackpot conspiracy regarding his petition or whatever. He also got - at least some of the less offensive - posts returned along with being unbanned, but these kind of facts would just ruin a nice story.
Made up stories are made up. Simple as that. There's a few of these cases on every forum and the Shield Tablet section on Nvidia's forum isn't an exception.

bromancer said:
He got banned for being an obsessive-compulsive and an outright obnoxious troll.
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Back up your facts with proof or get the **** out. Simple...

Diesel779 said:
I've just ordered one of these tonight, it's being delivered in the morning. After reading about it here which I should have done first, it will be going straight back unopened.
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It is an excellent tablet. If you have an issue they will replace it. Use the device and draw your own conclusions. Nvidia has a lot of devices out there and this is just one thread with one disgruntled customer. No company is perfect and in my case at least they have done what needed to be done for my issues.

Related

Goodbye Asus! Can't say it was fun.

I've made a similar post a few weeks back but I thought I'd give this thing yet another try. Well...I'm done with the transformer. I believe this is the biggest piece of junk EVER made. Yes, I said EVER. I am currently on my 6th....read it again, 6th unit!
First 16gb model had a big bulge in the back. Took it back. Second was a 32gb and wifi died completely. Third had massive light bleed and rear panel clicked. 4th, again massive light bleed, so much so that around the edges, blue looked like gray as well as dust under the screen. 5th had a massive white blotch on the LCD to the left of center. Just picked up my 6th unit yesterday, and out of the box, a chip on top of the frame, dead pixel and firmware that doesn't update OTA. Installed update manually, but what if this is bought by someone who isn't well versed in android or computers in general and just wanted something to read books on??
Asus, are you serious with this thing. 6 units and you still can't get it right?? This is my first and I assure you, LAST asus product. Do you guys even have quality control at your factories? This is absolutely unacceptable. It's about a 30 min drive from where I live to where I bought this gigantic piece of crap. Asus, are you going to reimburse me for gasoline in these days where gas is more expensive than ever?
I am utterly disgusted with this product and in fact your company in general. Reminds me of the days when I went through 4 asus motherboards (each time, the fault was confirmed by a tech), and finally opted out for a Gigabyte which has been working flawlessly since day one.
I guess this is what we can expect when crap is built in China where workers cannot wait to finally finish their shift and go home.
Thanks Asus....for nothing. I'm wrapping this worthless piece of crap and exchanging it today for your competitor's product which for sure will NOT come with a damaged bezel. You are formally banned from my household.
And please people, spare me the "mine is fine" crap. Well..maybe YOURS is, but I've gone through 6. I should also add, that each time I was there I had to wait in line behind someone who was also returning theirs. The store admitted to me that qa on these things is THE worst they've seen yet, on any electronic device and so is the return rate.
Transformer = FAIL.
Was the package sealed?
Thanks for submitting a complaint to Asus Customer Care...wait that's right this is XDA. My TF is working great and Asus support has been awesome when I needed them. And the two Asus Mobos I've had work just as good as my TF going on 2 years now.
Sent from my DROIDX using Tapatalk
And as far as the "this is what we can expect when things are made in china" - you better ditch nearly EVERYTHING electronic you own and not buy any tablet on the market considering they will all likely be mostly made in China.
Sent from my DROIDX using Tapatalk
ROFL
May I suggest that you stop buying open box items? Order from somewhere that takes care of the product rather than a retail chain OR when you get it retail, OPEN THE BOX AND CHECK IT BEFORE YOU BUY.
This isn't the place for ranting about your own failure to use reason and logic.
Dissenter said:
May I suggest that you stop buying open box items? Order from somewhere that takes care of the product rather than a retail chain OR when you get it retail, OPEN THE BOX AND CHECK IT BEFORE YOU BUY.
This isn't the place for ranting about your own failure to use reason and logic.
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This guy pretty much sumed up what I was going to say.
SndChsr said:
I've made a similar post a few weeks back but I thought I'd give this thing yet another try. Well...I'm done with the transformer. I believe this is the biggest piece of junk EVER made. Yes, I said EVER. I am currently on my 6th....read it again, 6th unit!
First 16gb model had a big bulge in the back. Took it back. Second was a 32gb and wifi died completely. Third had massive light bleed and rear panel clicked. 4th, again massive light bleed, so much so that around the edges, blue looked like gray as well as dust under the screen. 5th had a massive white blotch on the LCD to the left of center. Just picked up my 6th unit yesterday, and out of the box, a chip on top of the frame, dead pixel and firmware that doesn't update OTA. Installed update manually, but what if this is bought by someone who isn't well versed in android or computers in general and just wanted something to read books on??
Asus, are you serious with this thing. 6 units and you still can't get it right?? This is my first and I assure you, LAST asus product. Do you guys even have quality control at your factories? This is absolutely unacceptable. It's about a 30 min drive from where I live to where I bought this gigantic piece of crap. Asus, are you going to reimburse me for gasoline in these days where gas is more expensive than ever?
I am utterly disgusted with this product and in fact your company in general. Reminds me of the days when I went through 4 asus motherboards (each time, the fault was confirmed by a tech), and finally opted out for a Gigabyte which has been working flawlessly since day one.
I guess this is what we can expect when crap is built in China where workers cannot wait to finally finish their shift and go home.
Thanks Asus....for nothing. I'm wrapping this worthless piece of crap and exchanging it today for your competitor's product which for sure will NOT come with a damaged bezel. You are formally banned from my household.
And please people, spare me the "mine is fine" crap. Well..maybe YOURS is, but I've gone through 6. I should also add, that each time I was there I had to wait in line behind someone who was also returning theirs. The store admitted to me that qa on these things is THE worst they've seen yet, on any electronic device and so is the return rate.
Transformer = FAIL.
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Click to collapse
SndChsr = FAIL
fixed that for you.
Seriously, you blame bezel damage on the manufacturer? What about UPS, FedEx, or DHL?
Also, I am a bit confused. In one paragraph you say:
This is my first and I assure you, LAST asus product.
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Click to collapse
Later on you say:
Reminds me of the days when I went through 4 asus motherboards
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Now I can't trust anything you say. I am forced to assume that you work for Apple, Samsung, or Motorola.
I would guess Apple though, since clearly the TF is the greatest threat to the Ipad that Android tablets have going.
Seriously 6? I would have stopped on the 3rd. I'm already planning on galaxy tab 10.1 if this one breaks the same way the 1st one does.
Sorry to hear you have had such a hard time with your Transformer. My transformer has nothing wrong with it except for very small light bleed, and it is the first one I ordered. I love Asus products personally, I have always found them to be reliable. I have built about 50 computers with their motherboards, cd drives, and video cards and have never had a single one fail on me, my family, or my friends. Guess we are just lucky.
b1ackplague said:
And as far as the "this is what we can expect when things are made in china" - you better ditch nearly EVERYTHING electronic you own and not buy any tablet on the market considering they will all likely be mostly made in China.
Sent from my DROIDX using Tapatalk
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Click to collapse
Hilarious, and spot on.
SndChsr said:
I've made a similar post a few weeks back but I thought I'd give this thing yet another try. Well...I'm done with the transformer. I believe this is the biggest piece of junk EVER made. Yes, I said EVER. I am currently on my 6th....read it again, 6th unit!
First 16gb model had a big bulge in the back. Took it back. Second was a 32gb and wifi died completely. Third had massive light bleed and rear panel clicked. 4th, again massive light bleed, so much so that around the edges, blue looked like gray as well as dust under the screen. 5th had a massive white blotch on the LCD to the left of center. Just picked up my 6th unit yesterday, and out of the box, a chip on top of the frame, dead pixel and firmware that doesn't update OTA. Installed update manually, but what if this is bought by someone who isn't well versed in android or computers in general and just wanted something to read books on??
Asus, are you serious with this thing. 6 units and you still can't get it right?? This is my first and I assure you, LAST asus product. Do you guys even have quality control at your factories? This is absolutely unacceptable. It's about a 30 min drive from where I live to where I bought this gigantic piece of crap. Asus, are you going to reimburse me for gasoline in these days where gas is more expensive than ever?
I am utterly disgusted with this product and in fact your company in general. Reminds me of the days when I went through 4 asus motherboards (each time, the fault was confirmed by a tech), and finally opted out for a Gigabyte which has been working flawlessly since day one.
I guess this is what we can expect when crap is built in China where workers cannot wait to finally finish their shift and go home.
Thanks Asus....for nothing. I'm wrapping this worthless piece of crap and exchanging it today for your competitor's product which for sure will NOT come with a damaged bezel. You are formally banned from my household.
And please people, spare me the "mine is fine" crap. Well..maybe YOURS is, but I've gone through 6. I should also add, that each time I was there I had to wait in line behind someone who was also returning theirs. The store admitted to me that qa on these things is THE worst they've seen yet, on any electronic device and so is the return rate.
Transformer = FAIL.
Click to expand...
Click to collapse
The next time something like this happens to you, just be honest. Go back to the store and tell them, "Look, I've got a terrible case of buyer's remorse. Can I get a refund?" Better still, think carefully before you buy.
SndChsr said:
I've made a similar post a few weeks back but I thought I'd give this thing yet another try.
.
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Click to collapse
What thing are you giving another try honestly? Trying to bash the transformer in the place where everyone loves the transformer!? Seriously take it up with asus as im sure most people in here don't care and don't want to hear about it. If we wanted to hear about this we would look under your first post, we don't need you reminding us that you suck at buying products and cluttering up the forum.
All I can say is the same as many others. I ordered mine from Tigerdirect, and aside from some small amounts of light bleed, I haven't had a single problem with mine. If you don't like a product, fine. I guess the first question is, why would you go back to a brick and mortar store multiple times to get a product replaced? Especially when almost every single issue you pointed out was rather prevalent in the first batch or so of the product? My guess is that you went back a number of times and got first batch products that all ended up having problems.
My suggestion, buy an apple ipad 2. Better to let you join all the other morons over there than stay here and complain. All I can say is that I hope you get an Ipad 2 that has problems as well, so you can just complain to Apple (who won't care at all).
Hm im still on my first one and no problems here other than a stuck pixel which I fixed and a dust trapped on top of the S on Asus top left of ybe screen but not on the screen itself. Sucks you had a bad experience this machine is a beast im even keeping it stock (for now) because everything is running so smooth and im experiencing no lag. Anyways i dont think you needed to make a thread bashing it I hope your next tablet sucks too
Sent from my SGH-T959 using XDA App
.
darkhawkff said:
All I can say is the same as many others. I ordered mine from Tigerdirect, and aside from some small amounts of light bleed, I haven't had a single problem with mine. If you don't like a product, fine. I guess the first question is, why would you go back to a brick and mortar store multiple times to get a product replaced? Especially when almost every single issue you pointed out was rather prevalent in the first batch or so of the product? My guess is that you went back a number of times and got first batch products that all ended up having problems.
My suggestion, buy an apple ipad 2. Better to let you join all the other morons over there than stay here and complain. All I can say is that I hope you get an Ipad 2 that has problems as well, so you can just complain to Apple (who won't care at all).
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Click to collapse
yeah , I completely agree with darkhawkff, why would you go back and forth six times to the same store, it could be that just completely wrecked the whole shipment themselve somehow . I got mine from tigerdirect too and the only problem i had was a littlest light bleed. Just stop complaining about your experience with 6 returns because i highly doubt anyone cares about your opinion of the TF and asus while we are on xda on our own TF that may have a little problems but we deal with it.
LMAO... Sounds like someone needs a hug?
I have a VS GTab AND the TF 101. Both have "issues". While I see that HC is still needing improvement, I am happy to go with the flow and see and be a part of the developement. I mean, come on, it is a sub $500.00 device. I think you would be better off with an iFad. Thanks for stopping by!
You, sir, have just made my Sunday evening Great work!
Meh. Find everybody that had a similar experience to yours, and it turns out you can't buy anything. Since we are here, my experience with Nokia reminds yours. Everything cool with cellphones, a mess with smartphones. 7650, power button stopped working. 3650, spent most time getting reflashed in assistance because it killed itself several times and the build quality was really poor.
Asus actually shared a factory with Apple, they made MacBooks, and there is nothing wrong with those.
Plus, as already mentioned, everything is made in China, even Apple (and people around here can fanboy as much as they like, but build quality is great) so that argument is quite weak.
I'm not telling you to get another TF, or to trust Asus again. But every company has somebody as happy as you... just that
Sent from my GT-P1000 using Tapatalk
sorry for your 6 bad units, mine has been solid since day 1. I own both the dock and TF and no issues like that on this end. Maybe your just that guy.
Sent from my Transformer TF101 using Tapatalk
Your a glutton for punishment I'd of quit on the second if I went that far. . Where did you find 6 of them at a brick and mortar store? Probably Frys ..if you bought anything there you were on your own anyway.
Mines great (only bought 1) I love it more every day.
Go home....... Asus doesn't live here.
Why people whine so much is beyond me. If you don't like it take it back. Get something else no one cares it's not like it is ours.
But with all due respect not that any is due after that post ...don't whine.

Upgrade

Seriously...when is this going to happen? Has anyone gotten the email to send their Xoom back yet?
Last I heard, all verizon employees who has one and a few selected non-verzion employees gotten it done and came back with no issues so the full wide upgrade should be taking place sometime this month.
Thanks for the reply. I have been hearing it should be this month...but we're fairly far along into 'this' month to still not know anything imho.
Ok...I ask again...anyone have any news? real news?
lanternca said:
Ok...I ask again...anyone have any news? real news?
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Click to collapse
Seriously man, at the risk of sounding as someone put it, all gangster, if someone gets a notification, we will know. No one is sitting at home just waiting for your post, so they can share the news.
The guy who flips the switch is probably off in the Bahamas somewhere, sucking on a drink with an umbrella in it. Or, he's somewhere else doing who knows what. Either way, there will be new headlines when someone does get box.
Chill....this is not worth turning gray over.
I tried to get a petition going months ago but got bashed out of the forum because people thought it was coming in a couple weeks. Its now been months since.
I was extreme in point out the fact that especially us early adopters who paid a premium price got ripped off dramatically by both companies. Still no 4g half working SD. Etc etc.
We are way past the deadline and it honestly makes me feel good that I was right and all the ones bashing me back then should be very very apologetic. But that's asking way to much for these forums I know.
Moto needs legal action. And a major petition etc etc. We as the consumers should be heard.
Good luck
csseale said:
I tried to get a petition going months ago but got bashed out of the forum because people thought it was coming in a couple weeks. Its now been months since.
I was extreme in point out the fact that especially us early adopters who paid a premium price got ripped off dramatically by both companies. Still no 4g half working SD. Etc etc.
We are way past the deadline and it honestly makes me feel good that I was right and all the ones bashing me back then should be very very apologetic. But that's asking way to much for these forums I know.
Moto needs legal action. And a major petition etc etc. We as the consumers should be heard.
Good luck
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Click to collapse
Man, I for one am glad you feel vindicated. It must feel great to be that single voice of reason in the 500k or so Xoom owners.
We all know the problems, there is no way to avoid it. This is not a case where some guy can get it working, while another cannot. We are all in the same boat.
I knew within 15 minutes of purchase that something was not right, when what the agent told me did not match up with what Verizon and Motorola were posting online. The situation immediately became, am I happy with what I got, or does it go back. I made my decision and have not looked back.
This is a good tablet for me. I have been extremely happy with it. The point that it can be so much more is an after thought...I don't use this thing to its full potential as it is.
I think more people are upset over principle, you told me this...but it didn't happen. I think holding Verizon accountable for not following through as expected, should be done. At question is how. Petitions in a hacker forum is not the way. Did Verizon lie or cheat? Can you prove it?
How do you hold them accountable? There is only 1 way. With your wallet. Do not purchase from them again. The only thing important here is money. They will listen to money. If you are not willing to back this up with your wallet, your petition will mean nothing.
Verizon is a big bad, mean company, fighting a war with att. Their lawyers are aggressive, mean and rugged. You will not win. But you can spend your $200 a month at tmobile or sprint. Enough people do that, then you win....for now.
Otherwise, I still like my Xoom as it is. It could be better with 4g....but I bought what was in my hands. When it comes to my next purchase, I'll look elsewhere first. Went to look at the Bionic the other day. Rep asked "Get one for you?". I replied, " Sure, as soon as you finish with my Xoom. Until then, I'm spending my $200 at T-Mobile." Then I walked out slowly.
That's my petition.

Unboxing video on Youtube

OP has to really be pleased with their first unboxing video on Youtube. What an embarrassment for any company to have this as a first impression. Here is the link: www.youtube.com/watch?v=WePC7cISM7U
wilbarger said:
OP has to really be pleased with their first unboxing video on Youtube. What an embarrassment for any company to have this as a first impression. Here is the link: www.youtube.com/watch?v=WePC7cISM7U
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For a $1 I wouldn't complain.
TopazUser1 said:
For a $1 I wouldn't complain.
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The OP group must be really proud of their first impression they are making. They are gonna be the laughing stock across the internet. This launch has been a joke from the start. They will NEVER make it in this cut throat business since they have no business sense to fight back with.
Although I think the comments are a bit harsh. I do think they have valid points. Regardless if it costs these contest winners $1 or not. There moto is never settle. So I would assume this would also carry forward with how there products are packaged and shipped as well. Even from startups like BLU you get a much more polished package. The plastic screen protector that was hanging off the screen once the guy took the bubble wrap off was pretty embarrassing. You only get one chance to make a first impression. And if this is the impression oneplus wants to set its not a good one. The phone itself can only carry so much weight when it comes to polish. There was to be a level of delivery, distribution and packaging that give that all around professional feel.
Sent from my Nexus 5 using XDA Free mobile app
cas8180 said:
Although I think the comments are a bit harsh. I do think they have valid points. Regardless if it costs these contest winners $1 or not. There moto is never settle. So I would assume this would also carry forward with how there products are packaged and shipped as well. Even from startups like BLU you get a much more polished package. The plastic screen protector that was hanging off the screen once the guy took the bubble wrap off was pretty embarrassing. You only get one chance to make a first impression. And if this is the impression oneplus wants to set its not a good one. The phone itself can only carry so much weight when it comes to polish. There was to be a level of delivery, distribution and packaging that give that all around professional feel.
Sent from my Nexus 5 using XDA Free mobile app
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I am in agreement with you on your comments. They are going to be skewered on sites like XDA. For the most part, the members around here are not a bunch of noobies and notice off the wall crap like this shipping fiasco.
I made my comment about this on the OP forum.
I don't care if it was $1 that unboxing is a bad 1st impression. IMO no reason to not have a decent packaging for your 1st 100 customers.
Even the screen protector didn't look to be on the screen very well.
I know it's a $300 device but after watching that I may just hold off for the Nexus 6.
Daps said:
I made my comment about this on the OP forum.
I don't care if it was $1 that unboxing is a bad 1st impression. IMO no reason to not have a decent packaging for your 1st 100 customers.
Even the screen protector didn't look to be on the screen very well.
I know it's a $300 device but after watching that I may just hold off for the Nexus 6.
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I also commented on their forums. In fact, I am surprised I haven't been banned like others have for expressing their conflicting opinions or questioning the methods used.
wilbarger said:
I also commented on their forums. In fact, I am surprised I haven't been banned like others have for expressing their conflicting opinions or questioning the methods used.
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My enthusiasm has sort of slipped after seeing that boxing. I wonder what other corners were cut. I'm starting to wonder if they're sitting at the kitchen table and putting them together. I guess I'm thinking from a warranty stand point also
Hopefully we will start seeing some full reviews soon.
Daps said:
My enthusiasm has sort of slipped after seeing that boxing. I wonder what other corners were cut. I'm starting to wonder if they're sitting at the kitchen table and putting them together. I guess I'm thinking from a warranty stand point also
Hopefully we will start seeing some full reviews soon.
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Well, I think we have to throw out the first 100 reviews as these guys are not likely to admit that they got exactly what their $1 purchase is worth.
you guys did watch the video right? he said that oneplus said that this is how the smashers will get their devices, and theyll be sent the charger and the rest later since they are not ready. hopefully itll look like this when done -> http://www.gizchina.com/2014/04/28/...ng-pictures-revealed-bonus-64gb-model-images/
wilbarger said:
Well, I think we have to throw out the first 100 reviews as these guys are not likely to admit that they got exactly what their $1 purchase is worth.
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I hate to admit it but that thought crossed my mind.
I think there's a Mod here who's getting one soon so that review should be better than some.
---------- Post added at 11:15 PM ---------- Previous post was at 11:07 PM ----------
The Jack of Clubs said:
you guys did watch the video right? he said that oneplus said that this is how the smashers will get their devices, and theyll be sent the charger and the rest later since they are not ready. hopefully itll look like this when done -> http://www.gizchina.com/2014/04/28/...ng-pictures-revealed-bonus-64gb-model-images/
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Yes I saw the video about getting the charger, headphones, etc at a later date and IMO it would be better to wait and ship them all together.
They knew and planned the contest. They should have had enough stuff for 100 units. For all we know these devices could be in house user devices.
If they're having problems with 100 chargers and accessories, what are they going to do about 100k+ potential buyers?
Bad first impression. To my knowledge nothing was posted previous saying this is how they would be shipped.
The Jack of Clubs said:
you guys did watch the video right? he said that oneplus said that this is how the smashers will get their devices, and theyll be sent the charger and the rest later since they are not ready. hopefully itll look like this when done -> http://www.gizchina.com/2014/04/28/...ng-pictures-revealed-bonus-64gb-model-images/
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Click to collapse
Yes, I did watch the video. Since they had some of this packaging, are you trying to tell me that they did not order more that the dozen or so that got sent out for reviews? This is totally idiotic on OP's part to do something like this. The forums are going nuts about their low quality packaging on the first shipments. How in the world do they think this will not destroy all their bravado about being a Flagship Killer. You can't ship crap like this out and not expect to lose all credibility that they have pompously built up. Absolutely incredible to me that these bozos did this. Sorry if you think that I am being harsh, but sometimes the truth hurts.
well, the first 100...
when the device will be ready for everyone will come with a nice box and everything... if you ask ... why i don't have a invite? the answer is: because you can't understand that this is not the final release, or package or the final battery life, or the final etc....
really stop.... this is a taste of the 1+1... just that, dont be saying "bad impression" if you cant handle this, then wait for 2 months(and buy the "final version")... really im very surprised, this kind of commentary in xda, why??
just wait...
They could have planned his contest a little better, but this doesn't affect how I feel about the phone. Your disappointment over this issue, which doesn't affect anyone other than the 100 that got the phone, just sounds like you're invested too heavily in the hype machine. I'm sure that OP had good intentions with getting these 100 phones to the winners asap since they do need a new phone after smashing their old one. Don't buy it this actually upsets you. It's one more invite for someone else.
Jesus christ.
Some of you people will dig and dig for literally any reason to hate this device. You'll get one soon enough and it'll be fine, just be patient.
This isn't unusual for an advance release. Of course they're usually sent to industry insiders, not end users, so they should have known the unwrapping would have ended up on YouTube. But I don't consider it some big scandal, everyone knows they're pre-release promotional items so the faux outrage seems a bit much.
New devices always have problems when first released.The n4 and n5 for example.
So wait let the hype settle down.
Wait a couple of months then order your one.
Just my 2cents.
Retail packaging will be much better. It will be a finished retail product.
These winners were advanced, before retail packaging was ready. Just wait for the retail unboxing videos. Everyone that reviewed the device has commented about how good the quality is. The retail product will not disappoint. Packaging will be as good as the final product, just like the packaging that was seen in the video with Steve Kondik unboxing the One.
Steve's video is HERE.
Oh come one! How can there be people justifying this BS. Man, they couldn't put 100 units together with their retail package and not even a CHARGER? This is unjustifiable. This company's main marketing will be over social media by its users (evangelists). These first 100 phone should have arrived in a SPECIAL package since they are for the winners of a very much hyped promo (Smash The Past) that asked to destroy $700 devices! This is without mentioning that the first units (pre-production) had defects that were justified because they weren't actual retail but hey considering that this is the only marketing they had they should have released something near perfect.
Guys this company and product are not ready. They couldn't get 100 devices in weeks they won't be able to produce not even 5,000 in 2 months.
Note: I consider my self a supporter of Oneplus since I believe that what they tired to do with a device like this at the right price it commendable but this sucks and you don't have to be a marketing expert to know that this is going wrong.
dammm
https://www.youtube.com/watch?v=UfNCT_fUCeY

Ok Mad Catz, I tried to embrace you...I really did

I have been a strong advocate of the Mad Catz Mojo since release, and I still think it has the most powerful components of any Android box to date and has a LOT of potential...but I have to come to the realization that the potential is lost on this device for quite a few reasons:
1. Mad Catz does not seem to "know" the device or their end users in this area.
Exactly as I put it above. They did not know how to root their own device and needed Modaco to come forward with a root method, and thank GOD for that, as without it you would quickly discover that you cannot download a single thing from the Playstore without it. But root is usually the beginning to better things. It seems like it was the one and only mod. Root was necessary, but custom recovery and a WAY to recover this device is also necessary. You just gave the general population a way to wreck the Mojo, but no way to recover from it. Nice. Feels like this was merely released and that is all. Sort of like "here you go, figure it out". You advertise on the box that this can play your Playstore purchases, but not until rooting. You guys should be rooting these before packaging.
2. Price
I never had an issue with the price, but I know others have. For a "figure it out on your own, we will not assist" type of device, maybe the introductory price should have been $199, and then dropped to $150. I fear the price is driving away potential devs...that is the price of what you are getting. The console is great, and honestly does not need to be included with that controller. It does not have a screen like the Shield. There is no reason why the joystick cannot be omitted and the price drastically lowered...maybe down to Minix Neo X7 pricetag ($130)
3. No advertising, upselling, no dev samples..
I saw a blog my someone (I will not mention his name) in which you guys were supposed to send him a Mojo and never did. He didn't care, but was upset because you guys made a promise and backed out. You didn't even contact him again. Not good. These Mojo units should have been handed out to the dev elite to help keep this box alive. If they don't have it and are reluctant to buy it, nothing is going to come of it. Get it? Ohh, and advertising is key for products. I saw you guys talking it up pre-release in trade shows, NeweggTV, etc. Then it is released and nothing. You did make that Ouya announcement two months ago....but the light is dimming. Faster items are on the way and this device is going to be forgotten before it has a chance to be remembered.
It pains me to say it, but I have now too returned my Mojo. Not because anyone talked me into another device, but because I feel the lack of support, updates, news, development, anything at all....is the doom that is the Mojo. No way to get in and install a custom rom (or even stock rom if bricked) is just asking for trouble. What if some rogue app bricked the mojo? What are you going to tell me? Send it to Canada and wait a month for you to flash it? Or do you even know how to do that?
I ended up ordering the Minix Neo X7 (I know the X8 is coming, and will probably get that as well) not because I think it is more powerful (I know it is not) but because there is a world of active development going in for the device and a dozen ways to ensure that I never end up with a paperweight down the road. If it runs emulators/movies/music well that is all I need. I wish the Mojo was the ultimate answer (in hardware it nearly is for me) but software/development/support ends up being even MORE important than the hardware contained. It's like someone giving you an 8-Core CPU but only providing software that takes advantage of one core. Ugh.
Your unbelievable zektor, first you act like a little child to me because i was saying this for a long time, and you was making stupid posts of how stupid my phone is and how stupid you must be to have a phone like mine, and more.
And now you are saying this, make up your mind.
AmigaWolf said:
Your unbelievable zektor, first you act like a little child to me because i was saying this for a long time, and you was making stupid posts of how stupid my phone is and how stupid you must be to have a phone like mine, and more.
And now you are saying this, make up your mind.
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Click to collapse
Your phone and your attitude DOES suck. I did not change my mind about that Your stupid posts compound the issue and make the Mojo less desirable...or at least the Mojo forums. Congratulations for that. You should be given a "major award". Your posts have nothing to do with mine. You were just a crybaby because you bricked yours and they had no more in stock to replenish it for you.
As for the Mojo, I still stand my ground that it is the most powerful (currently) Android TV box on the market. That is fact, not me just saying it. It is a shame the way it has turned out however with the lack of support, no development, and a weak forum with only a handful of helpful and encouraging people and one real dipstick (hint, the post above)
zektor said:
Your phone and your attitude DOES suck. I did not change my mind about that Your stupid posts compound the issue and make the Mojo less desirable...or at least the Mojo forums. Congratulations for that. You should be given a "major award". Your posts have nothing to do with mine. You were just a crybaby because you bricked yours and they had no more in stock to replenish it for you.
As for the Mojo, I still stand my ground that it is the most powerful (currently) Android TV box on the market. That is fact, not me just saying it. It is a shame the way it has turned out however with the lack of support, no development, and a weak forum with only a handful of helpful and encouraging people and one real dipstick (hint, the post above)
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Oh wait i forgot, is it bed time for you little child, Yes i hear your mother yelling that you must go to bed, because you must go to school in the morning.
Sleep tight, and don't let the bedbugs bite.
I agree with zektor I biught this cuz it said was going to be rooted and was good quality but was very disappointed with the extra stuff I had to do. Not for the average person. Hes right the more people the more development from devs amd if it takes mad catz giving some free out to high level devs to make thier product better then they need to hurry up. There used to be a mad catz rep here but ive seen nothing for a while I ciuld be wrong. Maybe cause he has blno answers anymore
zektor said:
I have been a strong advocate of the Mad Catz Mojo since release, and I still think it has the most powerful components of any Android box to date and has a LOT of potential...but I have to come to the realization that the potential is lost on this device for quite a few reasons:
1. Mad Catz does not seem to "know" the device or their end users in this area.
2. Price
3. No advertising, upselling, no dev samples..
Click to expand...
Click to collapse
Strange that a week ago you wrote Reasons you SHOULD buy a M.O.J.O.. the mojo hasn't changed,Android hasn't changed, the community hasn't changed.. so what's changed? " because I feel the lack of support, updates, news, development, anything at all"
Well there was an update 2 days ago: http://madcatz.com/4k-coming-to-mojo/
Apart from that, it hasn't changed.
Obviously, it's not a cheap toy like Ouya, so yes less devs and I would agree with you: "No way to get in and install a custom rom (or even stock rom if bricked) is just asking for trouble. "
But I'm guessing, like rooting, madcatz can't do it or release the image due to legal reasons (it's android/nvidia's software) obviously it would be nice if it "leaked".. then yeah sure I too would try more risky stuff..
Price point I think it's great value and a complete package with the ctrlr... ie I don't like the amazon firetv controller, moga etc.
re Advertising etc, I think they are timing it, it's not cheap to advertise.. I'm guessing they are waiting to finish kit-kat/ouya everywhere before doing so? I don't know.. don't really care
"I wish the Mojo was the ultimate answer (in hardware it nearly is for me) but software/development/support ends up being even MORE important than the hardware contained. It's like someone giving you an 8-Core CPU but only providing software that takes advantage of one core. Ugh. "
Madcatz is a hardware vendor, TMK they don't do software... and that's one of their selling point, no vendor lock in.
It's like you bought an Dell laptop and returned it because Dell didn't put out enough patches/upgrade? :silly:
What community mods makes you think your not running on all 8 cores?
I mean you had a good set up... what exactly couldn't you do?
Anyway, I'm still optimistic and it's still early days, MOJO is future proof, it's spec's are still top of the line and will continue to be for a while yet.
I wouldn't be surprised if kitkat/ouya comes out closer to the holiday season.
gwaldo said:
Strange that a week ago you wrote Reasons you SHOULD buy a M.O.J.O.. the mojo hasn't changed,Android hasn't changed, the community hasn't changed.. so what's changed? " because I feel the lack of support, updates, news, development, anything at all"
Well there was an update 2 days ago: http://madcatz.com/4k-coming-to-mojo/
Apart from that, it hasn't changed.
Obviously, it's not a cheap toy like Ouya, so yes less devs and I would agree with you: "No way to get in and install a custom rom (or even stock rom if bricked) is just asking for trouble. "
But I'm guessing, like rooting, madcatz can't do it or release the image due to legal reasons (it's android/nvidia's software) obviously it would be nice if it "leaked".. then yeah sure I too would try more risky stuff..
Price point I think it's great value and a complete package with the ctrlr... ie I don't like the amazon firetv controller, moga etc.
re Advertising etc, I think they are timing it, it's not cheap to advertise.. I'm guessing they are waiting to finish kit-kat/ouya everywhere before doing so? I don't know.. don't really care
"I wish the Mojo was the ultimate answer (in hardware it nearly is for me) but software/development/support ends up being even MORE important than the hardware contained. It's like someone giving you an 8-Core CPU but only providing software that takes advantage of one core. Ugh. "
Madcatz is a hardware vendor, TMK they don't do software... and that's one of their selling point, no vendor lock in.
It's like you bought an Dell laptop and returned it because Dell didn't put out enough patches/upgrade? :silly:
What community mods makes you think your not running on all 8 cores?
I mean you had a good set up... what exactly couldn't you do?
Anyway, I'm still optimistic and it's still early days, MOJO is future proof, it's spec's are still top of the line and will continue to be for a while yet.
I wouldn't be surprised if kitkat/ouya comes out closer to the holiday season.
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Yes, it was a nice setup and yes, I still do believe there are reasons to buy the Mojo. But, it is not future proof. It is getting older by the day (the Tegra 4) and more and more devices will have the processor (or something more powerful) built in. When that happens, the Mojo will become less exclusive and less desirable. It is also not future proof because the minute you run a rogue app that requires root and it bricks it (or you brick it in any other way) the Mojo is essentially done for. Not having a way to recover from a brick is not something that is acceptable nowadays.
It's nice to see some news. The 4k support means they are doing something. Not hearing anything for almost 3 months since ouya announcement and kit Kat upgrade has made it hard to have faith in improvements, but it sounds like it may still be coming
What is future proof nowadays things are changing at a very fast pace but I'm in no rush couldn't be happier with my mojo there may be new hardware coming but its not out yet and there is nothing on the play store that this baby won't run at this time horse before the cart
zektor said:
It is also not future proof because the minute you run a rogue app that requires root and it bricks it (or you brick it in any other way) the Mojo is essentially done for. Not having a way to recover from a brick is not something that is acceptable nowadays.
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I agree about not being able to unbrick it ourselves is an issue.. but it doesn't make it less future proof IMO.
Having an active community helps.. but with android/nvidia in it, we/I can 'piggy back' on other groups for info ie shield, ouya, other T4 products.
As you may or may not know, there are very few pieces of technology that have stood the test of time.
I can name a few from personal experience here:
Commodore 64
MS Windows XP
Nokia N900 & Maemo(native linux)
The mojo & CTRLR are so versatile, I'm sure I'll still be using it well after it's product lifecycle... that's future proof!
gwaldo said:
I agree about not being able to unbrick it ourselves is an issue.. but it doesn't make it less future proof IMO.
Having an active community helps.. but with android/nvidia in it, we/I can 'piggy back' on other groups for info ie shield, ouya, other T4 products.
As you may or may not know, there are very few pieces of technology that have stood the test of time.
I can name a few from personal experience here:
Commodore 64
MS Windows XP
Nokia N900 & Maemo(native linux)
The mojo & CTRLR are so versatile, I'm sure I'll still be using it well after it's product lifecycle... that's future proof!
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It is funny you mention the C64. Not only do I know it...I lived it I ran a BBS for many years and was a part of a demo group in the mid-late 80's for the C64. I know all well how it stood the test of time, and still own and use one (and develop on it) today. It is well documented, I can fix them, mod them (now with SD2IEC and other neat stuff) and they will essentially last as long as the hardware does.
The Mojo IS a cool system, I have never said otherwise in regard to the hardware. But I honestly cannot say that it will stand any test of time...sadly. It is a flash in the pan as compared with the likes of the other items you mentioned, *especially* the C64. It almost feels like blasphemy to put the two in the same sentence
But, Mad Catz could definitely redeem themselves if they became a little more proactive in the area in which the system's target audience resides. Namely HERE, and in other forums concerning Android TV boxes. Maybe some of there techs can get involved in conversations, provide useful tips, and check with their senior technicians regarding in depth questions that we may have. As it stands now it is a ghost town. I wonder if the Mad Catz employees read these forums and chuckle at what suckers we are for buying in. I REALLY hope that is not the case.
zektor said:
It is funny you mention the C64. Not only do I know it...I lived it I ran a BBS for many years and was a part of a demo group in the mid-late 80's for the C64. I know all well how it stood the test of time, and still own and use one (and develop on it) today. It is well documented, I can fix them, mod them (now with SD2IEC and other neat stuff) and they will essentially last as long as the hardware does.
The Mojo IS a cool system, I have never said otherwise in regard to the hardware. But I honestly cannot say that it will stand any test of time...sadly. It is a flash in the pan as compared with the likes of the other items you mentioned, *especially* the C64. It almost feels like blasphemy to put the two in the same sentence
But, Mad Catz could definitely redeem themselves if they became a little more proactive in the area in which the system's target audience resides. Namely HERE, and in other forums concerning Android TV boxes. Maybe some of there techs can get involved in conversations, provide useful tips, and check with their senior technicians regarding in depth questions that we may have. As it stands now it is a ghost town. I wonder if the Mad Catz employees read these forums and chuckle at what suckers we are for buying in. I REALLY hope that is not the case.
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But you forget Zektor nothing nowadays is made to last, back in the 80 and 90 hardware was made to last 20 a 30 years, like the
Commodore 64 (and i have one with a floppy drive and a tape drive, and also had Commodore Amiga for years, still have a Amiga 2000 from
1987 and it still works.
But all the stuff that is now made is not made to last, they (the manufactures) want that you buy new hardware every view years, thats why
Android phones only get 1 a 1.5 years of updates if your lucky and then nothing, when a Samsung Galaxy S3 can run Android 4.4 KitKat easily.
AmigaWolf said:
But you forget Zektor nothing nowadays is made to last, back in the 80 and 90 hardware was made to last 20 a 30 years, like the
Commodore 64 (and i have one with a floppy drive and a tape drive, and also had Commodore Amiga for years, still have a Amiga 2000 from
1987 and it still works.
But all the stuff that is now made is not made to last, they (the manufactures) want that you buy new hardware every view years, thats why
Android phones only get 1 a 1.5 years of updates if your lucky and then nothing, when a Samsung Galaxy S3 can run Android 4.4 KitKat easily.
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Click to collapse
I can agree with you here. We live in a throw away society unfortunately. However, there are still items that are made to last, but they are "hidden gems" more or less. The vast majority of items are made like garbage, but every once in awhile you find something that is built like a rock. My Canon Powershot S80 comes to mind...which is actually quite a few years old now. Out of the items made today (in terms of these devices) the Minix is build VERY nicely, same with the Ouya. The Mojo is of decent quality, but it still feels like a hollow piece of plastic to me for some reason.
zektor said:
I can agree with you here. We live in a throw away society unfortunately. However, there are still items that are made to last, but they are "hidden gems" more or less. The vast majority of items are made like garbage, but every once in awhile you find something that is built like a rock. My Canon Powershot S80 comes to mind...which is actually quite a few years old now. Out of the items made today (in terms of these devices) the Minix is build VERY nicely, same with the Ouya. The Mojo is of decent quality, but it still feels like a hollow piece of plastic to me for some reason.
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Click to collapse
Computer cpu's are built to last, just in the past they got outdated so fast. These days you can get a new cpu and be good for a very long time and it will outlast any other piece of computer equipment. I've actually never had a cpu go bad. But at the non component level, most consumer electronics have very short shelf life.
AmigaWolf said:
But you forget Zektor nothing nowadays is made to last, back in the 80 and 90.
Click to expand...
Click to collapse
I don't agree, there are still companies out there that make great and out lasting products!
They add extra features that others don't, yes it's more expensive but less disposable.. like the SID chip on the C64 and the BT4/USB3,etc on the MOJO... it didn't have to be there and it's really at the manufactures risk/expense because it's their profit margin that it effects.
But it gives the company integrity for not selling out like their cheaper competitors.
I think things now are built for the lowest common denominator and only the brave step out of that.
IE: mobile phones, In Australia, it's next to impossible to buy a new mobile with a keyboard
Anyway, it's interesting

Pixel 2 XL bad press and forum experience

So I returned the 64GB XL that I originally ordered due to me not adding the preferred care and seeing all the quality control and screen issues. I reordered a 128 GB device with preferred care and cancelled. All the bad press, all the threads and posts about quality control issues, this being a "travesty" and other comments. I cancelled and reordered 5 times and I finally followed through with the purchase. But only on one condition. I wasn't going to look at articles, forums, videos or any sort of press regarding the device at all for a week. I had read about all the issues and was still weary about it when I received the device on the 26th. I set it up and the first thing I did was look for this blue tint. I have a VERY slight tint at extreme angles that I do not view of device from but it did not bother me a bit and did not interfere with my experience. So what did I do next? I used my phone as my daily driver and in the same manner that I did my $8+. Since the 26th, I have had no issues, and I can honestly say that I could not be more thrilled with this device. It is exactly what I was looking for. My first vanilla Android experience and it is amazing. So with that being said, let's get to the question. Has anyone else avoided the negative press and forums to get their own experience? Has anyone else come to the and conclusion that I have? I can't say that the phone is perfect. I can't say that every device is made equal. But I can say that if you are on the fence with your purchase, just buy it. Experience the device for yourself, form your own opinion. Keep in mind what you have learned from other's experiences, but really form your own opinion with your own experience and come share with us. If you don't like it, just return it. Thanks for the read everyone! If you like your device great! If it wasn't for you, I hope you find the device you're looking for. Have a great one everybody!
I ordered on day one and my phone was very blue at even a slight angle. I returned it and ordered another and I am very happy with it. the processor is a beast. battery and camera are the best there is. Software and features are way ahead of others and will stay there. You need to try it. Don't read or buy into the negative hype. Try it. If you don't like it returning the device is easy and costs nothing.
@MacTheRipperr
I didn't let it get me down. I pre-ordered on the 6th, got it the 28th, never returned it, and never cared about the press.
I don't care about random people's opinions, and I have no idea why everyone does. I figured once I got it, i would see if I like it, if not, I would return it and move on.
The media is and always will be full of ****, the same with the vast majority of people sadly. I still hear people run in their mouth about this device in telegram chats and online that never have nor will hold an xl2, at that rate, why would anyone take anything they say at face value? It's sad that people fall to peer pressure, and can't be big enough to make a decision for themselves, they have to follow the norm.
Anyways, my device like most others shifts colors at an angle, and it doesn't bother me. I always have and will use black themes while I'm on an oled device. You can't get this rich of black color which makes everything else pop on lcd.
Coming from a 6p, this phone is light years faster than it was, and the battery life I've had on stock with the stock kernel, has put all other devices I've had to shame. I couldn't be happier with the xl2
This phone ticked all the boxes I want/need and after the trade in plus the rebate from T-mobile I'd be stupid not to jump on it. While waiting all the complaints about the screen came in so I was curious to see what it would look like when I got it. Opened the box and turned the screen on, tilted it and said...."that's it???". I've been loving it since day one. Best phone I've ever had.
If anything the negative press had lowered my expectations some, so when I finally got my phone I was absolutely blown away by how great it is. I couldn't say if I had not read anything bad about the phone, whether or not my response would have been the same, but all I can say is that this is the best phone I have ever used (going from Nexus 5, to 6, to 6P, to 2XL)
I find it humorous that in advance of the iPhone X, Apple puts out a paper saying that burn-in and blue tint upon tilting device are normal for oled screens, and not a defect. I wonder if all the media sources that blasted the Pixel 2 XL for being a "mediocre" device because of those screen issues will be as hard on Apple as they were on Google?
I've read the articles and kept up with stuff, but I really just don't give a sh__, to be frank. Is there a blue tint at angle? Yup. Does it bother me? Nope. Is there screen burn in/retention? Don't know. (I have not seen anything and don't care about trying it out to see.) This phone is so freaking phenomenal, I can't believe that people steer clear over some bad press given by a bunch of YouTube reviewers that nit-pick everything with every phone ever made.
To prove my point on how little the everyday user cares, I showed 2 buddies of mine my 2 XL the other night. They both just recently got the iPhone 8+ and they've had Apple devices going back to the iPhone 6. Both of them played with my 2 XL for at least 15 minutes. Neither of them mentioned anything about the screen other than they said they loved the lack of huge bezels. Both commented on how blazingly fast it performed. They also loved how it listened for music and displayed what was playing automatically.
I'm happy with my 2 XL. If by some chance Google does some sort of recall, etc. I may go ahead and do that, but as of yet, I see no reason to RMA my phone.
Dang, OP. Nailed my experience, but in a different manner: Ordered during the event and got mine on the 20th. Also came from an S8+.
Have since stopped reading comments on popular Android tech sites due to the sheer vileness of them. Maybe it was present before and I just never noticed, but the comments sections are a total sh_tshow. I am embarrassed to be a part of a community that can treat each other so poorly.
I imagine someone new to the community going on to these sites and just being absolutely stunned by how petty and rude we must seem.
It's not just Pixel articles either; Samsung, HTC, LG.... It's unavoidable.
I like my S8+ and my 2 XL. I liked my V20. My son loves his V30 (and before that, his HTC 10). Why can't we seem to accept that they're all great devices? Why do we have to be so vile to each other?
Sorry... That went longer than I had planned...
/rant end
It's hands-on for me! Media suxes!!
MacTheRipperr said:
So I returned the 64GB XL that I originally ordered due to me not adding the preferred care and seeing all the quality control and screen issues. I reordered a 128 GB device with preferred care and cancelled. All the bad press, all the threads and posts about quality control issues, this being a "travesty" and other comments. I cancelled and reordered 5 times and I finally followed through with the purchase. But only on one condition. I wasn't going to look at articles, forums, videos or any sort of press regarding the device at all for a week. I had read about all the issues and was still weary about it when I received the device on the 26th. I set it up and the first thing I did was look for this blue tint. I have a VERY slight tint at extreme angles that I do not view of device from but it did not bother me a bit and did not interfere with my experience. So what did I do next? I used my phone as my daily driver and in the same manner that I did my $8+. Since the 26th, I have had no issues, and I can honestly say that I could not be more thrilled with this device. It is exactly what I was looking for. My first vanilla Android experience and it is amazing. So with that being said, let's get to the question. Has anyone else avoided the negative press and forums to get their own experience? Has anyone else come to the and conclusion that I have? I can't say that the phone is perfect. I can't say that every device is made equal. But I can say that if you are on the fence with your purchase, just buy it. Experience the device for yourself, form your own opinion. Keep in mind what you have learned from other's experiences, but really form your own opinion with your own experience and come share with us. If you don't like it, just return it. Thanks for the read everyone! If you like your device great! If it wasn't for you, I hope you find the device you're looking for. Have a great one everybody!
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I preordered it and kept it.
Ive had a Galaxy Nexus Nexus 5 Nexus 6p and now the Pixel XL 2 I can tell you... You will never get a "perfect" phone from Google you just wont. But you dont get this phone because its perfect. You get it because you dont have to wait for updates from the carrier that will never come. You dont have to worry about the bootloader being locked. And you can pretty much count on the most developer support.
Everyone of the phones listed above had an "issue" blown way out of proportion.
Galaxy Nexus was battery life even leading to Verizon offering a extended battery
Nexus 5 had a screen issue where anything after the 1st batch had a yellow tint to the display. (I was lucky to get one of the good ones but then 3 months later my phone decided to not DL or send MMS at all no matter what i did. I had to RMA it and got a yellow tint phone. Oh and battery life issues.
Nexus 6p had screen issues and battery issues where the phone would shut down once the battery reached anywhere from 15% to 50% Oh there was also a software bug on only this phone where the phone would refuse to switch to LTE and the only way to make it do this was to go into the secret *#*4636*#*# and toggle the LTE radio. This was not fixed for 2 security updates
See you will never get a "perfect phone" from Google. Just like a lot of their products start out pretty ****ty and get better through several updates.
Well, I most definitely want to thank you guys for your feedback and being honest without the hostility. It's good to see that I am not alone in my experience. Thanks for replying with tact. We can only lead our fellow enthusiast by example. Thanks again for your responses.
I've had a horrible experience through all of this, I'm also a new member here, although I've been a lurker for years. BUT I pre-ordered, kept the order and received a P2XL that is blue straight on and gets worse at any angle. I RMA'd my device, new one will be here this friday/saturday. Thing is after a week I really love this phone and willing to try at least one more as it seems there is or was a quality issue but most here that have RMA'd are reporting they've gotten a better device back. I agree what another member posted about the rhetoric and the way people are treating each other but that's the interwebs these days. Also seems a bunch of people here received great devices to begin with (ANOTHER REASON TO ORDER ONE AND TRY IT YOURSELF) but unfortunately some of them just assume everyone's device is the exact same as theirs and some of them even deny there could be an issue saying "we see these things differently" and we should "just shut up or get a refund". Don't listen to them, don't really take much weight in what anyone says (including me) about their personal experience until you've had the exact same experience with the same device to relate to their issues posted. We're here to share our experiences with these devices with each other but for every 1 P2XL user here there are probably at least 4 or 5 if not more that are ecstatic to own these phones from Google. Remember most people who have issues go onto forums and websites to see if others are experiencing the same issues. So it becomes a breeding ground for every issue ever found on "x" device within "x" days of being released. Like what's been said here before, it's not just here, all manufacturers have issues with their devices and for me IMO the P2XL is what I want/need in a phone. Hopefully you'll order one up and give it a shot, you're truly missing out on an amazing experience with an amazing device.
You know things are desperate when people have to make "feel good" threads.
As for the validity of media or what else has been said here, this entire thread is pure conjecture and speculation made against others who disagree.
Im also not sure who this is directed at. The people who dont like/want this phone wont be here.
Neither will the people who returned them.
As for the point of the thread.
If you buy a device that costs a grand, might aswell demand no ISSUES.
Neither apples pathetic response to possible issues with the screen nor Google's "we are looking into it" imply a whole lot respect for the consumer or confindence for their devices.
You can like your device, you can claim its perfect, beautiful, whatever. But for this price, nothing short of perfection(as much as it can be achieved) should be demanded.
If im paying a grand, i dont want to be bothered by RMAs or other BS.
If they have QC issues, they are free to perhaps ship some jobs back to Europe/America. Im sure they have enough money to pay decent wages for people to QC their devices or produce them here.
If not, they should not expect mercy from the consumer or press, and yes this includes apple too
What a pathetic age we live in.
shadowcore said:
.
If you buy a device that costs a grand, might aswell demand no ISSUES.
.
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You do know you're paying for more than hardware right? You don't really think you're getting a minimum of 3 years OS updates, a minimum of 3 years of monthly security updates, support help right on the device, and all that unlimited storage for nothing do ya.
shadowcore said:
If you buy a device that costs a grand, might aswell demand no ISSUES.
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Why not demand pink unicorns as well, since we're apparently asking for the impossible?
No device is without "issues". Not a one.
If you won't pay a grand for any non-perfect device, and no such device exists, you are basically claiming no device is worth a grand.
Welp...okay. it's a perfectly valid opinion. Thanks for sharing.
PhoenixPath said:
Why not demand pink unicorns as well, since we're apparently asking for the impossible?
No device is without "issues". Not a one.
If you won't pay a grand for any non-perfect device, and no such device exists, you are basically claiming no device is worth a grand.
Welp...okay. it's a perfectly valid opinion. Thanks for sharing.
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Do you believe any of the current issues would be present, if they had QC that actually was managed properly?
It cant be because of technology that the device costs this much, about a grand, in 2017.
Surely they can afford proper QC at an asking price of 1 grand.
Im not sure proper QC is like pink unicorns, but i guess people should just shut up.
A proper premium tier QC is pink unicorns. Im having the timw of my life now.
---------- Post added at 05:34 PM ---------- Previous post was at 05:28 PM ----------
AndrasLOHF said:
You do know you're paying for more than hardware right? You don't really think you're getting a minimum of 3 years OS updates, a minimum of 3 years of monthly security updates, support help right on the device, and all that unlimited storage for nothing do ya.
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Thats true, i wish only they provided a black skin/overlay for android.
Its 2017 and only custom roms offer amoled friendly UI.
Im not sureni value android updates when they offer no enhancements i need.
shadowcore said:
Do you believe any of the current issues would be present, if they had QC that actually was managed properly?
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QC doesn't stop issues from reaching the public. It limits them.
A certain number of bad devices will invariably get out in the market. This is unavoidable.
If you are trying to claim that it is avoidable, that any company could release a device and the public would not see a single failure, please - do tell; what fantastical device is it?
If you are trying to claim that *all* Pixel 2 XL devices are bad, well, you're entitled to your opinion, but if that is indeed the case, your opinion is not at all relevant to us.
PhoenixPath said:
QC doesn't stop issues from reaching the public. It limits them.
A certain number of bad devices will invariably get out in the market. This is unavoidable.
If you are trying to claim that it is avoidable, that any company could release a device and the public would not see a single failure, please - do tell; what fantastical device is it?
If you are trying to claim that *all* Pixel 2 XL devices are bad, well, you're entitled to your opinion, but if that is indeed the case, your opinion is not at all relevant to us.
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Pray tell, do you really believe issues such as blue tint or burn in wouldnt be caught by proper QC?
These issues are so obvious, even non-tech savy people can notice them.
And no, i didnt claim qc prevents all bad apples, but thw moat obvious ones. Way to strawman my point there.
All google needed to do, when noticing issues in QC , is hold off on the release date.
You can probably imagine how much i enjoyed last years fiasco with exploding batteries with samsung.
If anything, that was the epitome and parody of the flagship smartphone industry.
Imagine buying a porsche and getting one that had paint issues or an expensive mercedes with discolored glass.
If i wanted to gamble and try my luck, i would get an Oppo, not a pixel or samsung.
I agree with both you guys lol. IMO the issue is when testing Google from day 1 just looked past the blue tint and other issues thinking "This is the way it has to be" "it's a trade off" and software updates will fix it or it's just supposed to be like that. Hence the quality issues, if you tell your QC dept that it's supposed to look like that then they'll unfortunately let them all leave the factory like that. Probably why there's 50 shades of blue and no direct reasoning or answer from anyone as to why there's such a variance between the exact same devices produced on the same date even. BTW shadowcore is onto something I've been previously saying, yea there's shortcomings with any new device but it shouldn't be this bad all over the map with these things for the price they charge. And then attempted sweeping under the rug of it all, "working as intended" just to rub ya the wrong way after all that money spent whether you got 5 discounts or paid full retail. PRINCIPLE. This is top tier device I know it's been done before here but would you buy a brand new BMW/AUDI/LEXUS/MERCEDES and be just fine with creaking plastic crappy interior you sit in every time you drive? We need to interact with this screen every day all day for some people.
shadowcore said:
....
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Is their QC sub-par? Do they actually have more defective units than other vendors?
Is there anything other than the initial media coverage, now little more than background noise, that implies Google's devices see more defects in the market than others?
Or, as you just admitted in the last post, are you just super happy about any and all failures and maybe that is what is driving your fervor?
I mean, even if that's what it is, I get it. These companies make billions - watching them trip and fall, even if it's only in our perception, can be somewhat cathartic - is it really any more than that, though?

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