I had a nice unexpected surprise this week.
I've using an unlocked Moto G (16 gig) on AT&T for awhile. Started to have problems with the earpiece. Did an advance exchange for another Moto G. Received the Moto G, but come to find out the replacement was not unlocked.
After 2-3 different calls to try to figure out the situation, I received a call from another person in advance exchange. This is a true story, but he said because of the hassle and amount of calls I had to go through, they were shipping me the 2013 32 gig developer edition. I never asked, requested, or even got upset trying to initial just to get them to ship the correct Moto G. Showed up today brand new sealed in the box.
Anyway, pleasantly surprised and now need to snoop around the forums on case recommendations. They sent the white background/black front.
Congrats. The dev version only come in one color, black front and white back as you state.
sent via tapatalk
While I don't mean to sound harsh, this is the Moto X subforum so, why are you posting about the Moto G here? I read that post thinking that because of the hassles you had with Motorola customer service they sent you the 32GB Dev Edition of the Moto X, but... now I don't have any clue whatsoever exactly what you got.
I don't think there exists a 32GB Moto G Developer Edition.
br0adband said:
While I don't mean to sound harsh, this is the Moto X subforum so, why are you posting about the Moto G here? I read that post thinking that because of the hassles you had with Motorola customer service they sent you the 32GB Dev Edition of the Moto X, but... now I don't have any clue whatsoever exactly what you got.
Click to expand...
Click to collapse
They sent a Moto X developer edition.
Mods: please close the thread as it appears this should not have been posted here.
Same thing happened to us!
I bought a brand new Moto G ( previous edition) for my dad and after a few days the sim card slot somehow got messed up and wasn't reading the card. So we called, it was covered under warranty and we gave our info for advanced exchange. When we received the package in the mail it turned out to be a Moto X Dev edition.. I was shocked and called them to make sure it wasn't a mistake. ( I didn't want them to charge me extra for it) . Turns out it wasn't a mistake but they just decided to be nice? Not sure why exactly.. Maybe they have extra DEs sitting around or something, or they want to clear inventory. Anyways my dad and I are both happy campers and their excellent customer service has made us customers for life!
Moto has great support. They really take care of people.
Seems like a fitting place to me.
I just purchased this same dev edition model and I am eagerly waiting for it to arrive!
My custom moto x had a ring around the front camera get loose. I was eventually told (after I sent Motorola the phone) that they were unable to make me the same phone and upgraded me to the pure edition 2nd gen.
Moto has the best customer service from what I experienced. ( I have own samsung. lg, htc , etc, all went through RMA before).
Last time my Droid Razr Maxx broke and could not read sim (UICC card). they just gave me an MOTO X developer Edition. ( back in April). I call and offer to paid more to get customization. They just offer me a custom moto x unlock/t-mobile for not extra cost at all!
I could not be more happier. And I convinced my friends and family to try Moto X.
HTC is very quick in RMA but since moto offer me an free moto x, I could only vote for them
Moto is a great company. But I'm afraid what the future holds now that lenovo has bought them. I think lenovo already closed the US plant where they made custom motomaker phones and outsourced those jobs overseas.
Not to downplay moto's kindness.... But watching ebay it seems people have been clearing warehouses of dev editions lately.
I would imagine that it being a dev edition, at this point they are just trying to figure out what to do with the remaining units... Regular moto x carriers will take and give out for free/pennies until remaining stock is gone... But I bet demand for the developer units has dried up SIGNIFICANTLY now that its an old model of what was already a nich phone to begin with.
Nice unexpected upgrade though. Nice to see companies taking care of customers rather then just performing the minimum expectations..
iFalcon said:
I had a nice unexpected surprise this week.
I've using an unlocked Moto G (16 gig) on AT&T for awhile. Started to have problems with the earpiece. Did an advance exchange for another Moto G. Received the Moto G, but come to find out the replacement was not unlocked.
After 2-3 different calls to try to figure out the situation, I received a call from another person in advance exchange. This is a true story, but he said because of the hassle and amount of calls I had to go through, they were shipping me the 2013 32 gig developer edition. I never asked, requested, or even got upset trying to initial just to get them to ship the correct Moto G. Showed up today brand new sealed in the box.
Anyway, pleasantly surprised and now need to snoop around the forums on case recommendations. They sent the white background/black front.
Click to expand...
Click to collapse
Why trade a Moto X for a Moto G?
jellybean411 said:
Why trade a Moto X for a Moto G?
Click to expand...
Click to collapse
I'm guessing they still have a lot of stock of Moto X 2013.
laofan said:
Moto has the best customer service from what I experienced. ( I have own samsung. lg, htc , etc, all went through RMA before).
Last time my Droid Razr Maxx broke and could not read sim (UICC card). they just gave me an MOTO X developer Edition. ( back in April). I call and offer to paid more to get customization. They just offer me a custom moto x unlock/t-mobile for not extra cost at all!
I could not be more happier. And I convinced my friends and family to try Moto X.
HTC is very quick in RMA but since moto offer me an free moto x, I could only vote for them
Click to expand...
Click to collapse
May I ask why did you have to RMA all of your previous phones?
I've never had to RMA any of my phones, and I've had several
soopervoo said:
May I ask why did you have to RMA all of your previous phones?
I've never had to RMA any of my phones, and I've had several
Click to expand...
Click to collapse
I owned a lot of phones before ( yes , I am a phone-junk). Some are good, some have issues. It just happens. For those which have issues and still under warranty, I would have them RMA.
That is why I have experienced RMA from Samsung, HTC, LG , and moto.
Not all my phones went through RMA, only a few. But I do know all major phone maker RMA procedures
This is why I won't be able to switch to another brand in the foreseeable future, Motorola tries to show they care. My first Android device was an Xperia X10, which was damaged not a month after I bought it (a known device issue) but Sony wouldn't hold up their warranty and left me scorned forever at them. Never again Sony. And now, Motorola has restored my faith in any company, I just love my Moto X.
Related
http://news.cnet.com/8301-1035_3-57...ys-moto-x-cyber-monday-deal-after-site-crash/
"Starting at 12 pm EST/9 am PST this Wednesday, we will relaunch the $349 promotion."
Good news!
So this gives me a bit to consider between:
1) Getting a Moto X DE on Wednesday
2) Ordering a Nexus 5
3) Sticking with my HTC One XL until July -> contract renewal time
Wondering if some Moto X owners can weigh in. The thing that is attracting me to this phone the most is the battery life. My HOX battery (I feel) is going bad. Many symptoms which point to this, listing them all would probably be too OT. Bottom line is that with no "misbehaving apps" or anything - I'm seeing maybe 2 hours of screen time before my phone dies, on a good day. So trying to figure out if I want to put up with this until July and see what's available then or jumping on this deal.
I see there isn't much development going on for this device compared to the Nexus 5. But honestly most of my flashing ROMs/kernels have been vain attempts to improve battery life on my previous and current phone. Is there a point to flashing custom ROMs to this phone? From what I've read the greater majority of people actually prefer the stock Motorola ROM with their custom apps over CM, AOSP, etc. Going back to the Nexus 5, which is suppose to always get the latest and greatest from Google, the Moto X is already on 4.4 as well, any thoughts as to if this trend will continue from Motorola?
I've also read of some issues with the camera - can anyone weigh in here on the camera quality? While I'm not one of those people who snap a million photos a day - I still like to have something reliable in my pocket to take a good photo when the situation arises.
I hope this isn't too rambling and terribly OT. I would appreciate any input.
Two cents: I'm fairly certain that the promotion on Wednesday is only for Motomaker devices, and not Dev Editions. Those sold out already, I believe.
Sent from my XT1060 using Tapatalk
They've stated on their twitter account that the dev editions have sold out and will not be available on the subsequent days of the deal. You could order a t-mobile variant which is the same as the developer edition with the exception of voiding the warranty when unlocking the boot loader.
I managed to get a developer edition in the second batch yesterday, but I'm still debating on canceling and trying for a customized t-mobile variant. I currently have an AT&T version that I'm going to sell, but the Moto X is easily the best android phone I've used. The combination of size, battery life and additional features is just hard to beat. My previous two phones where the HTC One and SIII and I would personally take the Moto over either of them and the S4.
xd1936 said:
Two cents: I'm fairly certain that the promotion on Wednesday is only for Motomaker devices, and not Dev Editions. Those sold out already, I believe.
Sent from my XT1060 using Tapatalk
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Click to collapse
bugsy said:
They've stated on their twitter account that the dev editions have sold out and will not be available on the subsequent days of the deal. You could order a t-mobile variant which is the same as the developer edition with the exception of voiding the warranty when unlocking the boot loader.
I managed to get a developer edition in the second batch yesterday, but I'm still debating on canceling and trying for a customized t-mobile variant. I currently have an AT&T version that I'm going to sell, but the Moto X is easily the best android phone I've used. The combination of size, battery life and additional features is just hard to beat. My previous two phones where the HTC One and SIII and I would personally take the Moto over either of them and the S4.
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Click to collapse
Bummer. Thanks for the heads up re: DE. If I buy the Motomaker version - I can still root, but not unlock bootloader, is that correct? Honestly from what I've been reading - rooting will probably be sufficient.
sm753 said:
Bummer. Thanks for the heads up re: DE. If I buy the Motomaker version - I can still root, but not unlock bootloader, is that correct? Honestly from what I've been reading - rooting will probably be sufficient.
Click to expand...
Click to collapse
If you buy the t-mobile version you can still unlock the boot loader, they just state that it will void the warranty. I don't find myself needing to do much to the Moto X, I just don't like being at the mercy of AT&T and their notoriously slow updates and bloatware which is why I'm switching. The t-mobile and gsm dev edition are the same device internally.
The sale yesterday was the biggest cluster eff I've ever seen for a phone. I had a dev edition in my cart multiple times yesterday and was never able to check out. All were sold out but today mysteriously some gsm phones in stock for normal price. No luck on them honoring the price. Total b.s.. I said I would never own a Moto phone after the defy abd cliq and was almost there...but I can honestly say after the bs yesterday with the site crashing at nearly the start Motorola needs to step up for the developers. I am at a loss as to why if the t mobile version is almost the same why they wouldn't sell a few more dev phones on Wed and Mon.
Sent from my SAMSUNG-SGH-I317 using Tapatalk
---------- Post added at 06:31 AM ---------- Previous post was at 06:30 AM ----------
bugsy said:
If you buy the t-mobile version you can still unlock the boot loader, they just state that it will void the warranty. I don't find myself needing to do much to the Moto X, I just don't like being at the mercy of AT&T and their notoriously slow updates and bloatware which is why I'm switching. The t-mobile and gsm dev edition are the same device internally.
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Click to collapse
They may be the same but you're unable to load the dev image on the tmobile device. That and warranty are the deal breaker.
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Thought someone would have mentioned this...
Google's Motorola Mobility handset unit announced Friday it will shutter its North Texas factory by the end of this year, barely a year after it opened with much fanfare as the first smartphone assembly plant in the U.S.
At the time, Google had explained its surprising decision by saying the location would enable it to fulfill customized, built-to-order devices and deliver them anywhere in the U.S. within five days.
But sales of its flagship phone, the Moto X, have been too weak and the costs of running the plant too high to keep operations going, Motorola Mobility spokesman Will Moss said. Singapore-based international contract electronics manufacturer Flextronics Ltd. operates the plant.
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http://news.yahoo.com/motorola-close-texas-smartphone-factory-180309239.html
Why, and what does it have to do with the phone I already have? Not like we can do anything to stop the closure anyway.
Sent from my Moto X
That's unfortunate. Was great to have a phone assembled in the USA.
Sent from my Moto X
Closure of this factory stinks. I guess output does not equal demand. It will be interesting to see if the Moto X +1 can be custom made by the owner, like the Moto X. I would think the factory in Texas would not be closing if that was the case.
I purchased the 2 year Motocare when I got my X and am wondering if I'll be able to get a new custom phone if mine gets damaged and is un- repairable a year down the road from now.
Someone did mention it......Here
As KJ mentioned above, there is already a thread on this. Follow that one for discussion.
Closed.
I am bummed. I needed a replacement/repair on my XT1045. Mic developed issues and also has had the USB charging issue (cable has to be in just the right position to actually charge (suspect USB port breaking loose from MB) so I opened an Advanced Exchange ticket with Motorola. No problem...then a week went by and no new phone (should have gone out in 24hrs overnight according to the email I received).
Key here is nobody at Motorola even tried to contact me about sending a different let alone downgraded phone.
Contacted via online chat and was told I could not be helped and had to call live people during business hours, I work nights and at least 6-days/week -- days are problematic. Not a huge deal but I was disappointed.
While waiting for time to call, phone sort of still works but not well, about 14-days after original ticket opened I get email indicating my phone was shipped. I was happy it was going to arrive the next day, my day off by 10:30AM. FedEx driver decided because I sleep days to not "bother me" in before noon so he changed the delivery time to about 12N. At least they guy was trying but overnight AM is used for a reason, right, not a biggie.
Phone arrives, I put it aside for and when I open it later that day I find it's kinda big, in fact huge. I grab my XT1045 and guess what? It's a Moto G 2014 (XT1064)....sigh....no LTE. OK I am willing to play along, that is until I find it refuses to connect to my carrier when SIM from XT1045 is inserted. SIM is LTE so no issues with backward compatibility, in theory....anyway for two days I try and nothing fixes it.
I email Motorola to the help address they put in the package with the XT1064. In less than 24hrs I get a phone call from Motorola to tell me they are sending me a new Moto X 2014, well a code to let me build my own. I was dead asleep and just said "....ummmm, OK that is nice of you..." I normally would have asked what about the lack of a SD card slot? Now I have to still buy find and buy new case and I LOVED my XT1045 in it's MPERO Mint/Orange case because I can find it wherever I set it down at work. Plus the way I use my phone for work is to handle up to 100-150 calls on busy days. On those days I get a solid 18-30hrs battery life which helps if I forget to charge it the night before or before work. Under non-work days I am solid at 35-48 hrs.
See I don't use my phone for other than calls and brief web searching and I have a number of services turned off unless I need them. It's a trade off.
OK, having made short story long I am being sent, gawds knows when, a new Moto X which while an amazing phone, might not be the phone for ME. I really NEED my SD card slot as I use my phone to also upload photos to backup storage when on a shoot (in the field so to speak other wise away from a desktop). So now I'm not able to do that...in fact the SD card slot was a primary reason for the XT1045, along with the great voice quality on the other end.
I suspect I might be whinging over nothing as the Moto X is a dandy phone but it's targeted at a different sort of user. I'm more utilitarian, I use mine as a tool more than anything else and am not sold the X-2014 (sorry can't find the model number)
And last the case I've grown to love is not yet to be had for the new phone and with my luck, it never will be...but my MPERO by Empire Case had been a fantastic case on par or better than the Otterbox Commute. Plus the colors have gotten me a ton of complements from perfect strangers. That helps in my business.
I applaud Motorola for making the effort to make a bad decision and situation right by me. Yet I am already thinking how much this will cost me in the end.
I guess the real thing I am passing along is there seem to not be any replacement XT1045's to send out as replacements under warranty. Odd they still list them for sale but I have to wonder if there is a reason they are not sending them out. Of course it could be related to my phone being only a couple months old.
I suppose worst case I can sell the Moto X, could only get a 16gb version for my carrier it seems. But I dunno....I just already miss a great phone that I had hoped to use for many years. sniff...sniff...
I have a almost new XT1045..What model Moto X do you have..I have (2) 1045's and would trade (one) for the right Moto X (2nd Gen.)
Find out what model # Moto X you have..get back to me, IF a trade sounds good to you..
If the boot loader can be unlocked..I would be interested..
Sent from my 4.4.4_21.11.56_peregrine
(Unlocked) XT1045 Moto G 4G LTE #1
http://waynekent.com/page6.html
"Praise Jah" YOU people.!
NWKENT said:
I have a almost new XT1045..What model Moto X do you have..I have (2) 1045's and would trade (one) for the right Moto X (2nd Gen.)
Find out what model # Moto X you have..get back to me, IF a trade sounds good to you..
If the boot loader can be unlocked..I would be interested..
Sent from my 4.4.4_21.11.56_peregrine
(Unlocked) XT1045 Moto G 4G LTE #1
http://waynekent.com/page6.html
"Praise Jah" YOU people.!
Click to expand...
Click to collapse
Ummm, no thanks, that was not the intent of my post. And were I to get rid of the Moto X 2014 it would sold for the $500 it's worth right now not traded for a phone I can buy new for $200. Good try though....
We'll see how the Moto X work for me, that pesky SD card slot is a big deal for my use...of course I can use my old LG Metro (it has an SD card slot) tethered to the X via wifi or BT and then send the RAW photos upstream. Complicated but doable I suppose.
All I know is my XT1045 was ideal. I guess I should be willing to try a new thing... ???
you sound like a huge baby, you obviously know you got a better and more expensive phone where you can easily sell it, buy a new moto g lte, and make an extra 200$+ and yet you continue to complain?
boohoo, you sure sound like you got the short end of the stick here
anonxlg said:
you sound like a huge baby, you obviously know you got a better and more expensive phone where you can easily sell it, buy a new moto g lte, and make an extra 200$+ and yet you continue to complain?
boohoo, you sure sound like you got the short end of the stick here
Click to expand...
Click to collapse
You kids crack me up...you don't see a phone as a business tool for specific uses not a toy. The Moto X (XT1095) is a dandy phone BUT I would never have purchased it due to the fact it lacks one feature I require for my workflow and is lacking in another area compared to my Moto G LTE which is battery life.
Of course I am going to try the Moto X and see if I can find something workable but it will be a tedious deal to juggle getting photos in the field from the camera's SD card to an intermediary device then to the XT1095 and ultimately to my online backup. With my XT1045 it's simply a matter of inserting the SD card and letting Box and Dropbox backup the files automagically, no fuss no muss.
And no an SD card with WIFI is not an option as it puts a camera body down for the time it takes to transfer the 8gb-16gb+ of RAW images.
All solutions mean I have to spend more money to find a solution after a WARRANTY repair. That is what is so ironically funny-sad here and I LOVE the XT1045 as it gave me all i need but just failed after less than 3-months use.
Motorola was GREAT in their service, they offered the best solution they could, am not unhappy with them it is the disruption with a workflow I have crafted and rely upon to earn a living.
Sell the phone just adds another layer of complexity I don't care to make time for but will likely have to. I was one of the original eBay Power Sellers and kept that for over a decade, I have sold enough crap on eBay that I'm done selling, hehehe, burnt out was a better description.
SO it's NOT whinging-whining; it's frustration with a simple exchange gone sideways. Plus do not lose sight of the fact they sent a Moto G 2014 first rather than contact me about not having any access to the XT1045 replacements. And the Moto G 2014 was indeed a downgrade or at best a sideways change due to no LTE. And it turned out to have issues right out of the box.
Get it now?
brecklundin said:
Ummm, no thanks, that was not the intent of my post. And were I to get rid of the Moto X 2014 it would sold for the $500 it's worth right now not traded for a phone I can buy new for $200. Good try though....
We'll see how the Moto X work for me, that pesky SD card slot is a big deal for my use...of course I can use my old LG Metro (it has an SD card slot) tethered to the X via wifi or BT and then send the RAW photos upstream. Complicated but doable I suppose.
All I know is my XT1045 was ideal. I guess I should be willing to try a new thing... ???
Click to expand...
Click to collapse
Moto X doesn't have OTG support? You could use a pendrive or an external card reader instead of your sd-card...
Let me get this right. Motorola sent you a brand new 2014 X for a Motorola g lte version Wow I would be well chuffed. Get it on eBay and use the money to get the phone you need with money left over, How the hell someone can be downbeat at this, Why the hell doesn't things happen to me like this. I'd be well chuffed.
Rhyn said:
Moto X doesn't have OTG support? You could use a pendrive or an external card reader instead of your sd-card...
Click to expand...
Click to collapse
hey that works! never thought of that. I've got a USB 3.0 SDHC card reader already....solve the xfer need totally! Thanks!
Sent from my XT1045 using Tapatalk
maccboy2010 said:
Let me get this right. Motorola sent you a brand new 2014 X for a Motorola g lte version Wow I would be well chuffed. Get it on eBay and use the money to get the phone you need with money left over, How the hell someone can be downbeat at this, Why the hell doesn't things happen to me like this. I'd be well chuffed.
Click to expand...
Click to collapse
oh, I love the idea of what Motorola did for me. They showed they value our business. It was I have a specific need and picked the XT1045 because it fit my needs perfectly even with just 8GB.
The thing for me is time involved. I grew to really appreciate the XT1045 and also had the perfect case. If I keep the xt1095 all accessories have to be repurchased as well and at a new-release premium.
it's all about trade offs and if the new.phone delivers I'm thrilled but if not it will be almost 2-months into the process of a.simple exchange.
I was really posting to show Moto tries where so many companies just blow us off. But also to show warranty returns might be at issue for people with fairly new G LET phones due to appropriate replacement phones. I suspect it's part of the Lenovo purchase that's pending.
Sent from my XT1045 using Tapatalk
Oh I get what you mean now, Motorola are pretty good. Sorry for confusion ?
brecklundin said:
You kids crack me up...you don't see a phone as a business tool for specific uses not a toy. The Moto X (XT1095) is a dandy phone BUT I would never have purchased it due to the fact it lacks one feature I require for my workflow and is lacking in another area compared to my Moto G LTE which is battery life.
Of course I am going to try the Moto X and see if I can find something workable but it will be a tedious deal to juggle getting photos in the field from the camera's SD card to an intermediary device then to the XT1095 and ultimately to my online backup. With my XT1045 it's simply a matter of inserting the SD card and letting Box and Dropbox backup the files automagically, no fuss no muss.
And no an SD card with WIFI is not an option as it puts a camera body down for the time it takes to transfer the 8gb-16gb+ of RAW images.
All solutions mean I have to spend more money to find a solution after a WARRANTY repair. That is what is so ironically funny-sad here and I LOVE the XT1045 as it gave me all i need but just failed after less than 3-months use.
Motorola was GREAT in their service, they offered the best solution they could, am not unhappy with them it is the disruption with a workflow I have crafted and rely upon to earn a living.
Sell the phone just adds another layer of complexity I don't care to make time for but will likely have to. I was one of the original eBay Power Sellers and kept that for over a decade, I have sold enough crap on eBay that I'm done selling, hehehe, burnt out was a better description.
SO it's NOT whinging-whining; it's frustration with a simple exchange gone sideways. Plus do not lose sight of the fact they sent a Moto G 2014 first rather than contact me about not having any access to the XT1045 replacements. And the Moto G 2014 was indeed a downgrade or at best a sideways change due to no LTE. And it turned out to have issues right out of the box.
Get it now?
Click to expand...
Click to collapse
umm the new moto g (2014) has an SD card slot. look here
http://www.gsmarena.com/motorola_moto_g_(2014)-6647.php
this thread looks like nothing but complaining.
Gen2 lists for $140 on Amazon for a few more hours
FYI
The "global" one - best for ATT's network bands - is still available as the "deal of the day" on Amazon for $139.99
The "US" version - best for T-Mobile's 3G bands - sold out.
Note 2nd Gen has no LTE version yet, but yes support the SD card - apparently can get some 64GB to work, not just 32 as spec'd.
You are being a huge ungrateful baby. The moto x is a huge upgrade, and there are always other ways of doing things that oftentimes end up working better. Or, sell it and buy a new g 4g and pocket the cash. Either way, you win thanks to what sounds like some pretty awesome customer service. Too bad it was wasted on you.
There is literally not a single reason for the existence of this thread.
aeonlinux said:
There literally not a single reason for the existence of this thread.
Click to expand...
Click to collapse
^ Truth.
It is rather standard for companies to replace old out of stock models with new ones. In the case of phones, they have short manufacturing runs and when a new model is out you can bet that the manufacturer has dumped all their old stock onto carriers and shops already. ie. even if you bought it today from a 3rd party, you should not expect Motorola to have it for replacement. In the future keep that in mind and ask from the start if you can get the exact same model as replacement or what your options are.
so both me and my brother have gotten new 2014 Moto X's from asurion as replacements for our OG ones. Asurion says the first gen moto x has been discontinued. You can also get your custom one replaced if you have them transfer you to the in store replacement/corporate services department. these guys are the only ones that can order brand new custom moto x's from motorola. you heard right, not a refurb, a new phone made to order. they use the moto maker site.
i was able to grab a new leather version and my brother got a wood version. $100 deductible and a brand new upgrade
Legacystar said:
so both me and my brother have gotten new 2014 Moto X's from asurion as replacements for our OG ones. Asurion says the first gen moto x has been discontinued. You can also get your custom one replaced if you have them transfer you to the in store replacement/corporate services department. these guys are the only ones that can order brand new custom moto x's from motorola. you heard right, not a refurb, a new phone made to order. they use the moto maker site.
i was able to grab a new leather version and my brother got a wood version. $100 deductible and a brand new upgrade
Click to expand...
Click to collapse
Like a brand new 2013 moto x, or just a 2014 one?
kdog350 said:
Like a brand new 2013 moto x, or just a 2014 one?
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Click to collapse
the new gen 2 moto x. the bigger better one.
How did you go about making this happen? My 2013 is starting to crop up some issues, so if I can get a replacement (upgrade), I'd love to.
well if you have asurion as your insurance then it's easy. fist you gotta "lose" or "break" your phone. then call asurion on the phone, start a claim and they should inform you that your device is no longer made and that you will be getting a gen 2 moto x in black or white. if you had a custom moto x from last year, then there is an extra step you need to do to get a custom one. request to speak to the in store replacement/ corporate services department. this step is a pain because the people on the front line have little knowledge, but just get them to transfer you to them and they are much more helpful.
I predict a high insurance fraud activity level coming. ?
definitely not encouraging fraud. i've never used my insurance in 6 years.
Legacystar said:
fist you gotta "lose" or "break" your phone.
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Legacystar said:
definitely not encouraging fraud.
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Click to collapse
Your wording here is contradictory.
I'm not a fan of doing things the wrong way. I hope that people don't commit insurance fraud over this. The main takeaway that people should get from your posts is that, should their custom Moto X need replacement via insurance, the customer should ask to be redirected to a specific line to get a Moto Maker replacement as opposed to just a black or white model.
Good thing I'm not wasting money on insurance, I'd be mad if they sent me a 2014 Moto X.
Sent from my XT1060 using XDA Free mobile app
Having owned the 2013 moto x since November of last year and just buying the 2014 X, I'd rather keep my 2013 over the new one. So tomorrow I'm returning the new one.
Sent from my Moto X
REDFOCZ said:
Having owned the 2013 moto x since November of last year and just buying the 2014 X, I'd rather keep my 2013 over the new one. So tomorrow I'm returning the new one.
Sent from my Moto X
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Just curious, what don't you like about it?
Sent from my XT1060
rocketsaucev2 said:
Just curious, what don't you like about it?
Sent from my XT1060
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Honestly, just the size of the phone and the feel in hand compared to the original one.
Sent from my Moto X
REDFOCZ said:
Honestly, just the size of the phone and the feel in hand compared to the original one.
Sent from my Moto X
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I've been wresting with upgrading to a larger phone and played with a new moto X in a Verizon store but it's hard to get a good feel with that security thing stuck on the back, and I felt the dimple was weird compared to the original
Sent from my XT1060
It was the same thing for me, I ended up pulling the trigger and got the phone. But I don't like the larger foot print off the device.
Sent from my Moto X
I'm loving the new one. It has a gorgeous screen, I still like the size of the old one but honestly the 2013 model is getting sluggish. The new one is the fastest phone I've ever used, its incredible
oh this is great, i just cracked my screen 2 days ago at work. I just got off the phone with them and they said i was getting the 2nd Gen Moto X. I was very surprised when the lady told me that. She asked for the colors my current Moto x(2013) was and she just replicated it to the new one. I don't mind a newer model, just hope the larger size doesn't turn me away.
savini72 said:
oh this is great, i just cracked my screen 2 days ago at work. I just got off the phone with them and they said i was getting the 2nd Gen Moto X. I was very surprised when the lady told me that. She asked for the colors my current Moto x(2013) was and she just replicated it to the new one. I don't mind a newer model, just hope the larger size doesn't turn me away.
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Click to collapse
Did you have to speak to the corporate services department
Legacystar said:
Did you have to speak to the corporate services department
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I believe so. I got transferred once because it was the motomaker X and not the black or white one. The told me that they discontinued the OG and were giving me the 2 gen instead.
Only thing that i didn't like is that the Asurion people gave me a order # , but motorola cannot connect it to my gmail account. so to get the tracking info, I have to do a chat or call them. Asurion told me it would be delivered Nov. 2nd and motorola is telling me 2-4 weeks...
Edit: okay so i was jsut on the phone with motorola to see if i could get a tracking # just because. they were not allowed to provide me with any information because Asurion is the one who purchases the phone and send it to you. The said they had my Name for the order and my address correct and that the phone would be sent to ME, but they could not provide me with anything other than that. No time frame other than "Before 4 weeks" and he couldnt tell em anything else becasue Asurion is the billing address/name just and FYI
savini72 said:
I believe so. I got transferred once because it was the motomaker X and not the black or white one. The told me that they discontinued the OG and were giving me the 2 gen instead.
Only thing that i didn't like is that the Asurion people gave me a order # , but motorola cannot connect it to my gmail account. so to get the tracking info, I have to do a chat or call them. Asurion told me it would be delivered Nov. 2nd and motorola is telling me 2-4 weeks...
Edit: okay so i was jsut on the phone with motorola to see if i could get a tracking # just because. they were not allowed to provide me with any information because Asurion is the one who purchases the phone and send it to you. The said they had my Name for the order and my address correct and that the phone would be sent to ME, but they could not provide me with anything other than that. No time frame other than "Before 4 weeks" and he couldnt tell em anything else becasue Asurion is the billing address/name just and FYI
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My brother was able to get the tracking number by simply giving the rep on the online chat the order number. May just keep trying till you get someone thats helpful. Did you get a 32gb? I've hears Motorola is having delays with 32gb.
Legacystar said:
My brother was able to get the tracking number by simply giving the rep on the online chat the order number. May just keep trying till you get someone thats helpful. Did you get a 32gb? I've hears Motorola is having delays with 32gb.
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the online chat guy told me that he didnt have the option to give me a order #, and yeah a 32 gb. i asked for it to be shipped sooner than later because i will be away and dont want it sitting on my front porch or somewhere
Edited - it is $200 on ebay now:
http://www.ebay.com/itm/Motorola-MO...erizon-GSM-XT1060-NEW-UNLOCKED-/221676670648?
This was my original post:
Just wanted to give people a head's up - you can get a brand new Verizon Moto X Dev Ed on ebay for $220. Click through ebates, fatwallet or mrrebates and you get another 2% back. Not much cash back, but it is better than nothing.
I don't think these come with a manufacturer's warranty but idk for sure. It's a great price for a great phone!! I actually like the white woven back/black front combo a lot.
Just search for Verizon Moto X on ebay and you will find the listing. N/A. Last night there were only about 500 sold but tonight over 1600 sold! I don't know how many the guy has to sell.
Also check your email for an email from paypal for a $50 statement credit if you sign up for paypal credit. Not everyone gets the offer, but it came around the end of November. If you sign up and then buy the phone on credit, you will get a $50 statement credit! Check your spam folder if have a paypal account and don't see the offer but like I said, not everyone gets the offer.
JulesJam said:
Just wanted to give people a head's up - you can get a brand new Verizon Moto X Dev Ed on ebay for $220. Click through ebates, fatwallet or mrrebates and you get another 2% back. Not much cash back, but it is better than nothing.
I don't think these come with a manufacturer's warranty but idk for sure. It's a great price for a great phone!! I actually like the white woven back/black front combo a lot.
Just search for Verizon Moto X on ebay and you will find the listing. N/A. Last night there were only about 500 sold but tonight over 1600 sold! I don't know how many the guy has to sell.
Also check your email for an email from paypal for a $50 statement credit if you sign up for paypal credit. Not everyone gets the offer, but it came around the end of November. If you sign up and then buy the phone on credit, you will get a $50 statement credit! Check your spam folder if have a paypal account and don't see the offer but like I said, not everyone gets the offer.
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Click to collapse
Do be aware, it seems most of these are from the September 2014 batch that left the factory with incorrect programming (seems the CID is set wrong) and the boot loader unlock site will tell you that the phone cannot be unlocked.
Your going to need to go to this: https://forums.motorola.com/posts/f2061da875?page=1 thread and read the section of the OP in red letters if that is the case. It provides an email address you can email your information to get the unlock code.
Motorola IS unlocking these phones however, and having read through that thread multiple people have inquired about warranty and been told its being honored...
Still a good deal, I have been happy with my phone... but it took about 5 days to get it unlocked and a bit of digging around to figure it all out. Now that Motorola has been dealing with the issue, and you already know about it it should be a lot quicker to get your code. I got in RIGHT after then stopped having you PM oliver on the forum, right before they started trying to figure out how to handle us all.
scryan said:
Do be aware, it seems most of these are from the September 2014 batch that left the factory with incorrect programming (seems the CID is set wrong)
Click to expand...
Click to collapse
Thanks so much for this info!!! What is CID? Carrier ID?
scryan said:
and the boot loader unlock site will tell you that the phone cannot be unlocked.
Your going to need to go to this: https://forums.motorola.com/posts/f2061da875?page=1 thread and read the section of the OP in red letters if that is the case. It provides an email address you can email your information to get the unlock code.
Motorola IS unlocking these phones however, and having read through that thread multiple people have inquired about warranty and been told its being honored...
Click to expand...
Click to collapse
That's awesome!!! Thanks SO MUCH for the info!!!
scryan said:
Do be aware, it seems most of these are from the September 2014 batch that left the factory with incorrect programming (seems the CID is set wrong) and the boot loader unlock site will tell you that the phone cannot be unlocked.
Your going to need to go to this: https://forums.motorola.com/posts/f2061da875?page=1 thread and read the section of the OP in red letters if that is the case. It provides an email address you can email your information to get the unlock code.
Motorola IS unlocking these phones however, and having read through that thread multiple people have inquired about warranty and been told its being honored...
Still a good deal, I have been happy with my phone... but it took about 5 days to get it unlocked and a bit of digging around to figure it all out. Now that Motorola has been dealing with the issue, and you already know about it it should be a lot quicker to get your code. I got in RIGHT after then stopped having you PM oliver on the forum, right before they started trying to figure out how to handle us all.
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Click to collapse
i had the sept built one. moto sent me an unlock code and now i am all unlocked and rooted! happy buy
If you're on Verizon and are looking for a smaller phone that can be rooted/boatloader unlocked, get this. Root exploits are likely going to be harder to come by after 5.0. With this phone you don't have to worry about root exploits being closed with an OTA.
Sent from my XT1060 using Tapatalk
JulesJam said:
Just wanted to give people a head's up - you can get a brand new Verizon Moto X Dev Ed on ebay for $220. Click through ebates, fatwallet or mrrebates and you get another 2% back. Not much cash back, but it is better than nothing.
Click to expand...
Click to collapse
I received mine today - manufacture date is 9/2014 and I was able to unlock the bootloader in literally 3 minutes!!!
I noticed the guy is now selling them for $250. I will check the warranty status as soon as I activate the device.
Also on Amazon (for cheaper) 199$ + free shipping
didn't see this post until after i purchased this device through amazon here, http://www.amazon.com/gp/product/B00QB3ZF00/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1
was a little leary until i got the package, brand new, sept 2014 build/manufacture date on UPC sticker... activated no problems. :good:
bothgoodandbad said:
didn't see this post until after i purchased this device through amazon here, http://www.amazon.com/gp/product/B00QB3ZF00/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1
was a little leary until i got the package, brand new, sept 2014 build/manufacture date on UPC sticker... activated no problems. :good:
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Click to collapse
Nice, thats a better deal than eBay. Plus its Amazon fulfilled so if there are any issues Amazon is much better to deal with than a random eBay seller.
bothgoodandbad said:
didn't see this post until after i purchased this device through amazon here, http://www.amazon.com/gp/product/B00QB3ZF00/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1
was a little leary until i got the package, brand new, sept 2014 build/manufacture date on UPC sticker... activated no problems. :good:
Click to expand...
Click to collapse
Wow you got an even better deal!!!! Congrats!!!
They are down to $200 on ebay too. I purchased from this seller and it is legit.
http://www.ebay.com/itm/Motorola-MO...erizon-GSM-XT1060-NEW-UNLOCKED-/221676670648?
Me too!
I ordered the Moto X Developer Edition that will work with Verizon Wireless on Amazon yesterday. I can hardly wait to get in my hands so I can play with it and get everything from my Samsung Galaxy S3 transferred over to it. Looks like it will be one that I will definitely be very happy with. I've had Motorola cell phones and smartphones in the past and they have never let me down.
cindylike24 said:
I ordered the Moto X Developer Edition that will work with Verizon Wireless on Amazon yesterday. I can hardly wait to get in my hands so I can play with it and get everything from my Samsung Galaxy S3 transferred over to it. Looks like it will be one that I will definitely be very happy with. I've had Motorola cell phones and smartphones in the past and they have never let me down.
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Click to collapse
It'll be a nice jump up from the S3. I'm back on the 2013 version after trying both the droid turbo and moto x 2014. It's a great little phone!
I purchased a new Moto X Verizon Dev Ed from one of the cheaper sellers on Amazon. As expected it was part of the Sept. 2014 batch of phones. I used the links provided on the first page and had my code from Motorola in less than 12hrs and had Lollipop installed not much longer after that.
Very happy with the purchase, don't be scared by the Sept 2014 batch of phones the process is simple (if you can unlock the boot, you have the abilities) and quick.
cindylike24 said:
I ordered the Moto X Developer Edition that will work with Verizon Wireless on Amazon yesterday. I can hardly wait to get in my hands so I can play with it and get everything from my Samsung Galaxy S3 transferred over to it. Looks like it will be one that I will definitely be very happy with. I've had Motorola cell phones and smartphones in the past and they have never let me down.
Click to expand...
Click to collapse
I just went to that last December from the S3 to the Moto X (1st gen). Love it, love it, love it. NO LAGS!!!! It's been seamless and smooth. Battery life is excellent. I get almost a day and a half if I'm not playing Diamond Digger (the makers of Candy Crush). I love the notification without having to open it up (have a pin code). I have it paired with my Bluetooth stereo in my Honda which plays music off the phone. It even reads back to me whenever I get a text message and gives me the option to respond (and this while driving ). I'm still trying to get use to using Google Now commands so I can do things more hands free.
boricua65 said:
I just went to that last December from the S3 to the Moto X (1st gen). Love it, love it, love it. NO LAGS!!!! It's been seamless and smooth. Battery life is excellent. I get almost a day and a half if I'm not playing Diamond Digger (the makers of Candy Crush). I love the notification without having to open it up (have a pin code). I have it paired with my Bluetooth stereo in my Honda which plays music off the phone. It even reads back to me whenever I get a text message and gives me the option to respond (and this while driving ). I'm still trying to get use to using Google Now commands so I can do things more hands free.
Click to expand...
Click to collapse
I got mine almost three weeks ago and I'm really loving how this one works. I also find that my phone really doesn't lag like the S3 did. The cell phone signal is also a lot better on this phone. I really notice it when I'm at work.
Gnomely said:
I purchased a new Moto X Verizon Dev Ed from one of the cheaper sellers on Amazon. As expected it was part of the Sept. 2014 batch of phones. I used the links provided on the first page and had my code from Motorola in less than 12hrs and had Lollipop installed not much longer after that.
Very happy with the purchase, don't be scared by the Sept 2014 batch of phones the process is simple (if you can unlock the boot, you have the abilities) and quick.
Click to expand...
Click to collapse
I haven't been able to get Lollipop on my phone without going to a custom ROM. How did you get Lollipop on your phone?
Cindy
cindylike24 said:
I haven't been able to get Lollipop on my phone without going to a custom ROM. How did you get Lollipop on your phone?
Cindy
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Cyanogenmod until OTA of Lollipop
Spey said:
Cyanogenmod until OTA of Lollipop
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Click to collapse
That's what I'm doing too.
Cindy