Has anyone heard from Bestbuy about their preorders - Galaxy Note 4 Q&A, Help & Troubleshooting

Its launching tommorrow and Bestbuy at least in mu case is quiet. id figure I would have gotten an email by now. Wondering if anyone else that preordered from them has heard anything???

Nope nothing here yet.
Sent from the TermiNOTEr 2! ?

Nothing yet for me either.
Sent from my SPH-L710 using XDA Free mobile app

Very strange
I,ve heard from someone that they might be calling orders up to imform them tonite, but truthfully dont like the way bestbuy is handling this. They have to have them in their stock room by now, so why not just shoot an email to those of us patiently waiting.

Just got an email from Bestbuy telling me I can pick up my order starting tomorrow but no later than Saturday.
Unfortunately for BestBuy and Sprint, I have decided to switch to AT&T and bought a TMo phone in the interim. The Note 4 is waiting on my doorstep as I type.

Still haven't heard anything for the Verizon Note 4 yet fromBBY. Rumors are showing that Verizon is now launching with everyone else tomorrow, but I can't find anything to confirm this.

cartertucker said:
Just got an email from Bestbuy telling me I can pick up my order starting tomorrow but no later than Saturday.
Unfortunately for BestBuy and Sprint, I have decided to switch to AT&T and bought a TMo phone in the interim. The Note 4 is waiting on my doorstep as I type.
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Pic of email?
Sent from the TermiNOTEr 2! ?

I work at Best Buy, for the iPhone 6 release we called people later in the day at my store(presumably after customers got off work) fwiw.

borijess said:
Pic of email?
Sent from the TermiNOTEr 2! ?
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cartertucker said:
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Nice
Sent from the TermiNOTEr 2! ?

I too got my email. I seriously considered switching. Going to try to stick it out.
If you didn't get the email by now best buy oversold and hoped you forgot about it.
Joking.

Just got my email.
Sent from the TermiNOTEr 2! ?

Hope I get an email today too. Those of you that have gotten the email when did you preorder? I ordered on the 27th
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I really hope I get my email tonight for the Verizon model

thearch1tect said:
Hope I get an email today too. Those of you that have gotten the email when did you preorder? I ordered on the 27th
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I preordered Oct. 6. Black Note 4
Sent from the TermiNOTEr 2! ?

I can tell that bestbuy here on long island is playing games. The girl rep I spoke to sounded arrogant and they are playing a power trip. According to her I will get an email to,morrow morning. No one gets shipment early in the morning. If I dont hear anything by 8'pm tonitemim going in and cancelling it. I have a rep,from,at&t holding one for me for tommorrow anyway. Id rathermnot give bestbuy my business. I hate how they do business.

Got the email. Woohoo! Too bad I won't be able to go pick it up til late afternoon though because of work.
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Now I'm freaking out that some people are getting emails already and I haven't. Plus what's this hold til Saturday crap? Its on my paper and I was told 72 hours.
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I got my email a few minutes ago. I'll be in there bright and early to pick it up.

cancelled my order with best buy
Arrogant employee's in my opinion. It was 4:50, walked into the commack store, and told them to just cancel. I had called AT&T store near me, they couldn't be nicer. Salesman wanted to sell me phone today, but manager wouldn't let. They put one in safe for me, its 100 per cent guarantee....no emails from best buy, and they have nerve to say they haven't received shipment. Thats a crock, cause I know for a fact AT&T had their phones in the back for a week now, won't deal with Bestbuy again if I can help it. Im done. Good luck to all.

Related

HTC EVO 3D Pre-Sales TODAY

HTC EVO 3D Pre-Sale from SPRINT today. for 50.00 you can buy a gift card and reserve your phone this can only be done at a sprint store near you.. So wake up everyone and get to the Store. Today is the Day you can do it from Sprint..
Just purchased the Gift Card and placed my name on the pre Order list.
Super secret- Recipt does not show anything nor did I get an email after I preordered it..
Good Luck everyone.. best birthday present Sprint could have given me.. yes its to..
No tablet preorder today
pretty sure i responded to this but how the hell do you know????? where is this info from it isnt on the website and i didnt get a email
You can preorder the Evo 3D at Best Buy and Radioshack as well.
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Just purchased the Gift card hold on to it to use for the purchase.
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I have called two sprint stores and went by my local sprint shop. All three of them had no clue as to what i was talking about. They all sent me to the same online web sign up for notifications. Just FYI
Word on the street the date is June 4 when the phone drops.
Already pre-ordered and was #1 at the store. They didn't even know the preorder process but they figured it out eventually.
phatmanxxl said:
Word on the street the date is June 4 when the phone drops.
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read that too dont think it true but who know's
Interested but I am waiting until I find out more info about HTC crippling the phone.
misterzeno said:
Interested but I am waiting until I find out more info about HTC crippling the phone.
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+1. Got to see how locked down it is before I make the move. I have a lot of confidence in the XDA folks being able to hack it but if encryption is involved that is another story. Also strongly considering the Galaxy S2, but stil leaning to the 3D.
I cant find anywhere the pre-sale, I look in best buy and radioshark and no success
roar109 said:
I cant find anywhere the pre-sale, I look in best buy and radioshark and no success
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http://www.unwiredview.com/2011/05/17/htc-evo-3d-gets-radio-shack-preorder-still-no-release-date/
Sent from my PC36100 using XDA App
I went to the Sprint store by my job and they said they knew nothing about accepting preorders for the Evo 3D yet. I went to the Radio Shack by my job and asked them how many people had gone there to preorder it and they told me none. So I paid my $50 and reserved my spot in the front of the line.
I'll be getting it on release day without fail.
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If anyone is in Miami and want to get it on it, it is the Radio Shack in downtown.
Pre-ordered mine today at Best Buy, no problem at all. Just waiting for the official launch now! If the bootloader is locked then I may wait and use the $50 gift card for something else.
Tried to pre order at sprint. Rep stated not yet because E3D not coming out til July......that's the story
Sent from my EVO from a super secret place
I love the communication between Sprint and their employees. Scary, really...
Went to 2 sprint stores and a corporate store all said they have no idea what I was talking about
from my phone duh
I pre ordered mine today @ Best Buy. Lady didn't even know if they were doing pre-orders yet, she had to ask another guy working. She found the SKU for it after digging forever on the computer. All good though...
I heard spring is doing instant rebates now but last year was awesome with the evo, they called me and set up an appointment for me to come in so they don't have a million people in the store at the same time. Was pretty happy with the experience there.
CheesyNutz said:
Went to 2 sprint stores and a corporate store all said they have no idea what I was talking about
from my phone duh
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Go to best buy
sent from my evo, *****!
DroidHead225 said:
Go to best buy
sent from my evo, *****!
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duh just stating that the sprint stores in my area are not taking preorders yet

How do you cancel an order placed yesterday?

Honestly not sure its worth the wait. I'm kinda of content with my at&t htc one x+. Battery life, performance, etc. Dont see a whole lot of development for it in its forums yet but as long as I can get some cm10.1 soon I'll be good. Honestly the only real feature besides cm10 that interested me about the nexus 4 was the led notifications but not so sure thats even a big deal, maybe I'll keep the htc one x+ for now, not sure. Either way how can I cancel the order?
https://play.google.com/store/account
There should be a Cancel link under the Options column on the right.
tysj said:
https://play.google.com/store/account
There should be a Cancel link under the Options column on the right.
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So if it was too late I wouldnt see that link correct? I know that the full price total was used to get authorization on my credit card as I looked at the activity.
https://play.google.com/store/account
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I am pretty sure no one here will try to convince you not to cancel.
Edit: It's not too late until they actually ship the order.
KyraOfFire said:
https://play.google.com/store/account
I am pretty sure no one here will try to convince you not to cancel.
Edit: It's not too late until they actually ship the order.
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Oh ok thanks so I got a few more days to think about it I guess.
I'm not asking for anyone to convince me not too lol.
The thing is that the cancel link only works for like 1 hour after you order. I've tried to cancel one of my N4s for 2 weeks now to no avail. If I use the link now it says they tried to cancel but its past the time they can. So I would make sure u still have time since your from a different ordering group than me.
Sent From My Buttery Smooth LG Nexus 4
Ok I might as well as here? Should I keep my order and use the at&t htc one x+ until the nexus 4 arrives? I still got like 3 weeks before I have to return this htc one x+ to at&t. I'll take opinions now, maybe some of you guys have had a chance to use both devices.
I called and the representative said if you did not cancel within an hour you will have to wait until the package gets to your house and decline it.
Sent from my Galaxy Nexus using Tapatalk 2
Drzfr3shboialex said:
I called and the representative said if you did not cancel within an hour you will have to wait until the package gets to your house and decline it.
Sent from my Galaxy Nexus using Tapatalk 2
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This is not true. The rep fed me the same bs line. Go to... your original email receipt. Read the 3rd hyperlink after the total. Click, profit. you have 48 hours. I told the CS rep that if they didn't cancel it I'd just contest the charge with my bank and get my money either way. No way I'm going to let someone hold onto 400 bucks for 5 weeks.
So I guess I cant even cancel if I wanted to now. I'll just stick with my order. I see people who ordered on the 27th with a 1-2 week shipping estimate are already having their nexus 4 shipped. i wonder what that means for the 2-3 week group.
If you were to delete your card from your google account would it cancel the order? I mean anyone try cancelling via phone successfully? What other ways can you cancel an order?
They lock the payment before your order is placed, so removing your card won't do anything.
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is you cancel there is a 15% restocking fee and you will have to pay for your own shipping IFF it is shipped.
hmm this is weird.. I was able to cancel my 32gb Nexus 10 a full 1.5 days after buying it.
There are a lot of people wrong here. There is no restocking fee for canceling. In fact, it can make it to your door, or you can call UPS while it is in their possession and force them to send it back, and there is no restocking unless you opened the "package" Google says, which I'm assuming they mean is the phone itself, but I can't say for sure on this.
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Best Buy rep told me AT&T Note 3 will be in Best Buy store sept 27th.

Best Buy Rep here in Houston Texas area . promised me that I can pick up the Note 3 sept .27 ....yes in 4 days . She had to promise me over n over again cuz I didn't believe her. She told me " I've been dying to get this phone and been looking at our updates when will receive it in the system everyday .I promise you it will be here ! They pushed the date up because of the iPhone 5s ." She sounded very excited and giddy when she told me . I did call another best buy right before this and he only knew of sept 4 sprint store rollout. Crossing my fingers !!!
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Might happen. Wouldn't count on it though.
Don't suppose that Verizon was mentioned?
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mastaofdacat said:
Best Buy Rep here in Houston Texas area . promised me that I can pick up the Note 3 sept .27
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I was just told the same thing by a Samsung-shirted employee in the Samsung Experience area of a Best Buy in Tualatin, Oregon. I specifically asked about availability for AT&T, and the employee answered "September 27th."
Still don't believe it. These people won't know anything until a higher up gets word from another higher up like a day before.
being in store and for sale is different.
but here's to hoping for the best. cheers.
Which location is it? I'm also in the Houston area. Unfortunately I have T-Mobile but if they have it at the store before I get it I'd like to use it for a bit to see how it is.
Baybrook
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Just called my local best buy in Buffalo NY. I was told the phone would be available for purchase on the 27th. That was the date in the computer.
This is where the sales representative got the 27th from.
http://www.bestbuy.com/site/Samsung...T&T)/1801419.p?id=1219064873034&skuId=1801419
I don't trust Best Buy since the Thunderbolt debacle they had. I pre-ordered it and was told by the sales reps week after week it was coming next week. They even had it listed in their weekly flyer as coming next week, 3 weeks in a row!
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bp328i said:
I don't trust Best Buy since the Thunderbolt debacle they had. I pre-ordered it and was told by the sales reps week after week it was coming next week. They even had it listed in their weekly flyer as coming next week, 3 weeks in a row!
Sent from my Nexus 4 using xda app-developers app
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Best Buy shouldn't receive before att ships out its orders, So if they are releasing on the 27th, I expect att to be shipping mine soon...
Yeah, I'm thinking Best Buy might be making a mistake. In this screenshot from Bestbuy.com you can see release dates show as September 27th, but it also shows White one has Android 4.3, and Black one is Android 4.2.2?
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Don't get your hopes up. According to what I see they don't have inventory and the street date in preorder systems still says to be determined.
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I hope its true ...holding my breath . att told me they won't have it in stores until second week of October .
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Oh and att store told me that some preorders might be getting it between sept 27 - Oct 1st . Reason why I'm going thru best buy n didn't preorder is I'm selling my note 2 to them .
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I called mine in Round Rock today and they said the mobile people said it would be the 3rd. I'm hoping it's in store Friday though. No one ever knows what is really going on -.-
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Ask store clerk if they'll be on duty that day.
Bring in wad of cash and baseball bat.
Ask for Note 3 as promised.
Use cash or bat accordingly.
Lol yes. But if I do get it fri I want to post a pic of me with the box and at the place opening it up looking excited.
Sent from my Nexus 10 using Tapatalk 4
Any word on the date of the unlocked version? I may buy through best buy if it's available on Friday, but I would only buy the t-mo or international version... Basically, any GSM based note 3 with an unlocked bootloader.

The Verizon Nexus 6 Arrived Today

Yep...it's finally here, in my hands, and drop-dead beautiful.
Arrived with 5.1 installed - no update required.
The Verizon sim card was already installed in it too, so activation was a breeze.
NFC 'tap' allowed me to transfer my accounts from my Note 2....
Gorgeous phone. Beautiful.
Insanely fast. I have never seen speed like this in any device.
It's charging in my wireless Qi cradle now - while wearing the portfolio case. Nice.
The Note was a trusty companion. But it's time for a new era.
Welcome!
HD_Dude said:
NFC 'tap' allowed me to transfer my accounts from my Note 2.....
Click to expand...
Click to collapse
Cool didn't know you could do that. I always have root on my phones so I just copied from the old one. Rooted the Nexus 6 out of the box with WugFresh's toolkit and was in business. Just used the same tool tonight to jump to your version of Android.
Been on Verizon for a few weeks and she is a screamer for sure.
Welcome aboard!
Sent from my Nexus 6
Should be getting mine tomorrow or Friday depending on when my store gets them in. Can someone plz link me to the WugFresh toolkit? TIA
TokedUp said:
Should be getting mine tomorrow or Friday depending on when my store gets them in. Can someone plz link me to the WugFresh toolkit? TIA
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2947452
if you think it's fast now, try un-encrypting it and using a custom kernel. Congrats on your new baby!
In the past 48 hours, i have dropped both of my nexus 6, and shattered both screens. So for the F sakes, get a case! You will be doing yourself a favor!
TokedUp said:
Should be getting mine tomorrow or Friday depending on when my store gets them in. Can someone plz link me to the WugFresh toolkit? TIA
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Whaz up homie. Welcome to the party. About time you upgraded. Running my Google Play 64 GB on Verizon bootleg S3 sim.
Guess who gets their very own Nexus 6 from Verizon delivered tomorrow? Lol
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Fed ex is delivering mine today but I dont think anyone will be home to sign for it. Will they leave it on the doorstep?
neyenlives said:
Fed ex is delivering mine today but I dont think anyone will be home to sign for it. Will they leave it on the doorstep?
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i believe they will require a signature. if no one is there they will try another day.
I order mine via the website last week but haven't received any kind of shipping notification yet. How do other know that theirs are being delivered today/tomorrow?
neyenlives said:
Fed ex is delivering mine today but I dont think anyone will be home to sign for it. Will they leave it on the doorstep?
Click to expand...
Click to collapse
If you make a FedEx account you should be able to electronically sign for it so that they'll leave it at the door.
Probably too late for that to take effect. I'll just leave work early lol
neyenlives said:
Fed ex is delivering mine today but I dont think anyone will be home to sign for it. Will they leave it on the doorstep?
Click to expand...
Click to collapse
In dealing with fed ex deliveries in the past that require a signature, I have left a signed note saying to leave the package. This has always worked for me.
---------- Post added at 02:43 PM ---------- Previous post was at 02:42 PM ----------
neyenlives said:
Fed ex is delivering mine today but I dont think anyone will be home to sign for it. Will they leave it on the doorstep?
Click to expand...
Click to collapse
How did you get it delivered so fast? The verizon website still lists mine as processing...
Ordered on the day it went live online. It shipped early. If I had done overnight shipping it would have been here yesterday
neyenlives said:
Ordered on the day it went live online. It shipped early. If I had done overnight shipping it would have been here yesterday
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Damn, I ordered on the 12th as well. I wonder what the deal is?
Scratch that. It looks like my order went through after midnight, and I choose the free 2 day shipping. Maybe by Friday. I'm so impatient...
bcrawford said:
Damn, I ordered on the 12th as well. I wonder what the deal is?
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Check your Verizon account for order status. I ordered mine yesterday afternoon, and it will be delivered tomorrow. Received a notice from Verizon is was shipping last night,
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Nooooo!
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Standing in the kitchen waiting for the FedEx man to show up...

Any Bestbuy phones shipped or ready for pickup?

I placed my order on the 13th at bestbuy. Got my watch but waiting for phone. Let me know if anyone that ordered from bestbuy have any updates.
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borijess said:
I placed my order on the 13th at bestbuy. Got my watch but waiting for phone. Let me know if anyone that ordered from bestbuy have any updates.
Sent from my SM-G935F using Tapatalk
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Ordered on the 7th. No movement. I don't expect to see it until the 19th.
Placed my preorder in store on the 3rd for store pickup. No email yet, but I am hopeful. Maybe early pickup tomorrow. If not, I will be there waiting first thing Friday morning.
Had a preorder for ship to home. Called customer service and was told that they won't ship until the 19th. I cancelled.
Has anyone that ordered from bestbuy got there phone through pickup or shipped?
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borijess said:
Has anyone that ordered from bestbuy got there phone through pickup or shipped?
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Still a no go for me. I preorded day 1 for store pickup, but my local best buy still doesn't have stock yet. Waiting on my Black AT&T
So what are they telling you. You not getting it today?
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borijess said:
So what are they telling you. You not getting it today?
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Yeah, they told me they don't have them in stock yet. They are hoping they come in sometime today, but not certain. Told me just to wait until they send my email.
I just called my bestbuy. They said they have it and i can go pick it up. I didn't receive any email from them.
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I pre-ordered the AT&T Note 7 (Black) from Best Buy a couple weeks ago.
It is out for delivery currently.
Bestbuy is so slow. Waiting instore for my preorder.
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borijess said:
Bestbuy is so slow. Waiting instore for my preorder.
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Glad to see they have it for you at least. I am now stuck hopefully getting mine tomorrow if they come in. If.... I should have went with AT&T, but I have wanted the MicroSD same day as the phone.
Got my note 7 but hate the screen protector. Dont want to use it until i get something decent. ?
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Still just waiting on mine. Really irritating that my local BestBuy can't even tell me when it is going to come in. Don't know who the fault lies with whether it is BestBuy, AT&T, or Samsung.
****ATTENTION******
If you're waiting for a Note 7 from you pre-order, contact other area Best Buys and see if they have one in their inventory. Then have the BB that you did the pre-order with set up a transfer arrangement and you can have the store with the inventory send a unit to the store you did the pre-order from, and then have that store cancel the pre-order. I had to do that myself to get my Note 7 and it DOES work...just have to have managers who are trying to be nice.

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