POLL: How many days did it take to ship your Moto X? - X 2014 General

Ran across this on /r/MotoX over on Reddit. Might be helpful to get some more responses to this poll to get a better idea of what's going on with shipping!
https://docs.google.com/forms/d/1zyG4WFKlJepks59SHdliqsg_E60g3rb6PdSeYYvuY5U/viewform
Edit: Here's some pretty pie graphs of the responses: https://docs.google.com/forms/d/1zy...rb6PdSeYYvuY5U/viewanalytics?usp=form_confirm

I ordered my Verizon Moto X 32GB w/ ebony back on 9/26 and had it in my hands on 10/1.

I ordered my Verizon Moto X w/ Leather back on Sept 28th. I have an estimated delivery date of Oct 22nd.

Shipped in 6 days received in 8 days
Edit: order date 9/25 16gb pure version regular back

Ordered the Verizon model on 9-26. Had my motomaker customized phone in hand on 9-30. :victory:

I hate some of you! I ordered on 9/27 via Moto Maker, Verizon, 32 gb, leather back, still says estimated 10/22 delivery. I keep checking my email for the one that tells me I'll have it tomorrow, but no luck so far.

RhinoDoc said:
I hate some of you! I ordered on 9/27 via Moto Maker, Verizon, 32 gb, leather back, still says estimated 10/22 delivery. I keep checking my email for the one that tells me I'll have it tomorrow, but no luck so far.
Click to expand...
Click to collapse
Check your order status on Motomaker instead of F5ing your email. Some people (myself included) never got a tracking email and the phone just showed up one day.

nimper said:
Check your order status on Motomaker instead of F5ing your email. Some people (myself included) never got a tracking email and the phone just showed up one day.
Click to expand...
Click to collapse
I agree with this. I had to manually check my order status repeatedly. On the order confirmation page, it had told me that I'd be getting my phone on Oct 9th. To my surprise and delight, I received it on the 3rd. I placed the order on 09/29.
It's a Pure edition 32GB with a regular plastic back.
I'm not surprise that the Verizon version is taking a while to ship. I had heard elsewhere that the Verizon version had sold out very quickly and Motorola is quickly trying to refill their Verizon stock.

Ordered a pure edition Sept 30, it says I will get it Oct 9, but so far no updates... We'll see! If I don't get it tomorrow I guess I'll try and go for those $25 coupons.

16GB plastic back
ordered Sunday 10/5 - estimated ship date 10/24
Shipped 10/7
32GB plastic back
ordered Sunday 10/5 - estimated ship date 10/29
still "building"

Ordered on the 17 of September and have yet to see anything. Bull$***

32gb Pure Edition with leather back and engraving ordered the second hour of the site being opened.
delivery date given was 10/13.
Last Sunday the fate was slid back to 10/17.
Personally, I doubt it's going to arrive even by then.

Sorry to hear. I ordered the Verizon 32GB with white front, chalk (white) back, metallic gold trim, and no engraving on 9/30. The white front phones had a delayed shipping date of 10/21 but I went ahead and ordered anyway. On 10/2 I received an email saying it was being built. To my surprise, it shipped from Fort Worth, TX the next evening and it arrived at my door on 10/7. I also never got an email from Moto or Fedex saying it had shipped, so definitely check your order on Moto daily.

I called Motorola today and I heard very disappointing news. My phone will ship by next Friday. I placed my order on the 30th and it gave me a date or delivered by October 9th. I originally placed my order on 32 GB black ebony wood as it said that the white ones are delayed till the 22nd of October so it made my buying decision easier to go with black. It now seems that the white ones are shipping faster although my delay might be due to the ebony back. None the less I am very disappoint to wait this long.

deanesn said:
I called Motorola today and I heard very disappointing news. My phone will ship by next Friday. I placed my order on the 30th and it gave me a date or delivered by October 9th. I originally placed my order on 32 GB black ebony wood as it said that the white ones are delayed till the 22nd of October so it made my buying decision easier to go with black. It now seems that the white ones are shipping faster although my delay might be due to the ebony back. None the less I am very disappoint to wait this long.
Click to expand...
Click to collapse
I am in the same boat. On 9/30, I ordered a 32GB Pure black/black/gold because the white was showing delayed. I was just told that shipping times are now expected to be 3 weeks from when they were ordered. I wanted to go with white/bamboo/silver, but decided on the black due to the delays listed for white. I've contacted their customer service, which is absolutely worthless, and have to wait until my device comes in to return it for a refund, and then place an order for a new one. I can't even cancel my order according to Motorola, which is ridiculous. I can understand if the phone was actually being built, but when you don't have the components on hand and it's just a number on the screen, there's no reason that I can't.

Chris Hansen said:
I am in the same boat. On 9/30, I ordered a 32GB Pure black/black/gold because the white was showing delayed. I was just told that shipping times are now expected to be 3 weeks from when they were ordered. I wanted to go with white/bamboo/silver, but decided on the black due to the delays listed for white. I've contacted their customer service, which is absolutely worthless, and have to wait until my device comes in to return it for a refund, and then place an order for a new one. I can't even cancel my order according to Motorola, which is ridiculous. I can understand if the phone was actually being built, but when you don't have the components on hand and it's just a number on the screen, there's no reason that I can't.
Click to expand...
Click to collapse
Yeah their support is a total joke. They have told me no later than the the 17th but I have zero confidence that they will get it on time. If you really want to cancel call your bank and dispute the charge. Tell them that Motorola will not cancel and will not ship your order. The reason I know this will work is because I had to do this with the Moto 360. After they agreed to cancel my order which btw was supposed to be here Oct 6.
When they didn't call me back to confirm the cancellation as they said they would AND they actually took the money from my account instead of the normal authorization hold a company usually does. I called my bank to explain it to them, they credited me back the money the same day (which was a saturday btw). I think a week and a half later they finally sent me an email that my order was going to be cancelled. This week they sent me an email letting me know that my Moto 360 was going to be later than Oct 6... My Moto 360 order still shows as open, as well as my Moto X.
This company is unbelievable in terms of customer service. They have been unresponsive and unhelpful. I still haven't cancelled my Moto X but im getting close. (they also told me I couldn't cancel but im guessing I can dispute it away if I want to.)

Order
Ordered on Oct 7 got my tracking and it should be at my house on the Oct 13.
Face: White
Back: Smoke
Storage: 32Gb
No Engraving

Check your orders
I actually had a shipping problem even when I had the Moto X (1st Gen). 8 Months after launch, stock shouldn't be a reason not to ship. I had to call them to get it to ship. They told me it was ready but they had to call the warehouse to make sure they shipped it. It was a day before my Moto 360 was suppose to be delivered and it still hadn't shipped. I called Motorola, they had to call the warehouse again to make sure it shipped, and ended up doing an overnight shipment. Called again just to be ahead of the game 2 days before my Moto X (2014) was to be delivered. After I called, the status of it changed to ship in about 3 hours.
Not sure if anybody else had this problem but for me, it seems to be recurring where they don't ship my orders until I call them. Might help someone in a position like mine.

I think they are holding them all to load Android Licorice now (grin).

Ordered on 10/11/14
Pure edition 32gb, black front, royal blue back and yellow accents.
Shipping notice today 10/15/14 to be here on 10/17/14. FedEx already has it.

Related

Dell Venue Pro: COMING ON DECEMBER 14th

Just read an article on PocketNow that Dell Venue Pro will come on December 14th 2010
Priced at $150 for T-Mobile Contract and $499 without .... Yippeeee !!!!
Link: http://pocketnow.com/windows-phone/dell-venue-pro-priced-at-150-ships-december-14th
Update: Dell removed the page again ((( !!!!
I ordered one about an hour ago. I got an order number and customer ID in the confirmation email just like every other Dell purchase.Even though I chose 3-5 day shipping in the cart, the status page is showing 7 day shipping and a 12/27/10 est. delivery date.
And the link on the twitter hashtag #dellvenuepro still seems to be working even though the pocketnow article says they pulled it.
I ordered as well. I received an order number and customer ID in the confirmation email, and I picked 2 day shipping. The estimated Delivery date is Dec. 22 for me.
"Dell Venue Pro™ Smartphone T-Mobile Black with SIM 16GB Memory, Windows Phone 7 OS"
Wonder how long before they cancel the order?
If the info thats been floated about is true the official link probably goes live tomorrow, the first day of December.
Thanks for the heads up. Ordered. (first order got canceled)
Used the super-cool link someone else in here provided in a different thread:
dell.com/us/p/mobile-venue-pro/fs
Estimated Delivery Date: 12/22/2010
I placed an order also earlier and it said my estimated delivery is Dec. 21st with next day shipping. The case for the phone says I will receive it Dec. 8th
Also ordered a holster for the phone.
Talked to a chat line agent and they said tomorrow is the release date, she then told me to call this 1-800 number and the lady I talked to said she couldnt disclose a date but all she could tell me was real, real, real, real soon. I just laughed. So i figured it was tomorrow
ahh got my order in.. I wasn't planning on getting the 8 gig model but thats okay (I'm going to swap out the micro sd card for a 32 gig if its possible). But im not getting where the $150 is coming from? Just bought mine for $99 on contract.
Total ended up being $106.48
edit: oh thats strange, it only gave me the option for the 8 gigabyte model.
Thats weird I only had the option for 16GB in which I wanted but thats one thing I checked before checking out
here we go with this order and dissappearing call back and cancel your order crap. I think i am just going to port back to verizon and get a Droid Pro this crap is getting old
If you go back to the fs site, you'll see that there are two options now for venue pro, one is 8gb and the other one is 16gb, I tried ordering again (after first order few weeks ago being cancelled) and see what happens. Just in case, there is this coupon code code that'll give you 10 percent off. coupon code is FMQLSTFF34SVV5
Well i bit again lol. This time didnt follow a link just went directly to Dell.com and its there so hopefully its real this time. My Dell rep was suppose to notify but heard it hear first so ordered anyway
Well spoke to my Rep this is the real deal this time. So we will see when they start to ship. I did next day for s&g
I did next day too - expected delivery date is 12/14.
I had to call Dell and cancel the previous order I'd placed yesterday through the FS link, before it would accept the Accessory coupon mentioned in the previous page. The delivery estimate for that order was 12/22. Once cancelled (over the phone), I ordered again in the (what I assume is now the) legit way, and got $50 off, but picked one-day shipping versus 2-day. Total price difference after tax was about $36, but the delivery estimate is 8 days earlier - worth the effort in my opinion
Ordered my Venue PRO early in the morning, got a phone call from India later in the afternoon to confirm my shipping address and now has an "In Production" status and a 12/15/10 estimated delivery date...
Just FYI I bought the 16G full price $499 with free 2nd day delivey.
Well when i ordered my Venue i got a delivery of the 15th. I also ordered a Duo with a delivery date of the 26th. Just got an update the Duo is shipped with delivery tomorrow Heres to hoping the Venue will soon follow
Ordered mine yesterday didn't want them to sell out again!
They seemed to have pulled it again.. I was waiting for my upgrade status at Tmobile to be fixed. This is pissing me off.. I am stuck with a old Nokia flip phone as I had to send my HD7 back to Tmo.
Dell needs to sh*t or get off the pot already.... this putting on the site and then pulling it retarded.
Now its back up.. WTF Dell..! This really should give me pause to even buy it..
wow r u serious. These mishaps has got me thinking to. even though my order is in. Got a feeling that the phone is still going to have issues, just a hunch that I have at the moment
Come on guys, every phone has issues when it comes out. Luckily for us the Venue Pro is DELL's signature WP7 phone so they can focus on it, unlike HTC.
They can improve it by updates and other stuff.
Everyone is worrying just a bit too much.

How NOT to manage Phone orders

This is being posted as a place for me to vent so that I don't explode and lose whats left of my mind. Maybe you can learn from my mistakes if you read this.
1. Bought Nexus 5 (really wanted Moto X but the price difference was my reasoning). Sent back on 14th day of trial. Had $425 tied up anolther 22 days till credit was issued.
2. Bought Moto X at $549 for 32GB version with motomaker and tmobile. When $150 off deal announced tried to get credit but was refused so sent this unit back. This took till today for Motorola to receive and I have to wait up to 14 business days for credit back on this phone.
3. Bought 2 Moto G's at $199 each for 16GB version, then Motorola anounced promotion deal on the X so canceled this order and bought 2 Moto X's with discount promotion. The 2 Moto G's were bought on Nov. 26th and I still have not received them and when I do they have to be RMA back.
4. Bought 3 Moto X's for $1113 on initial Cyber Monday. As you know Motomaker was not working that cyber monday so these phones were just black with no customization. Ordered them at 9:00PM Monday night and at 9:30 Motorola announced the 2 day repeat promo. So this ordered was canceled so that I could use MotoMaker. Motorola held the hold of that money on my account until today.
5. While buying the 3 more Moto X's customized and 2 of them went through with no problems but one of them did not receive the $150 discount. Called within 20 minutes but this could not be fixed so another canceled order canceled with that one tying up $529 until hold was released which was also today.
So to sumarize I bought a total of 11 phones. For various reasons had to send back 8 of them. Keeping 3 MotoMaker phones but only have 1 in my possesion as of today. Had these holds on my debit card for ($425)+($613)+($1113)+($529)+($421)+$370+$370+$423.... That toals $4264 of charges and had only 1 phone till today when the other 2 Moto X's came. Waiting to receive still the 2 Moto G's so they can be returned and credited and in additon waiting for refund on the 1st Moto X.
In the end I will have 3 Moto X's on my family plan which we are very happy with. The journey to getting them will long be remembered by me and I bet some of the poor Moto X reps know me by my 1st name. Each purchase made since to me at the time but circumstances sure changed along with my mind
The sad part of this is Motorola could have saved me from myself by being able to change, cancel, and modify very recently placed orders. Once the ordered is placed they have no flexability to correct mistakes and that makes it very hard on everyone.
Wow.
WOW! I thought I had order problems with just 3 phones. lol
SuperPaladin said:
Wow.
Click to expand...
Click to collapse
my thoughts exactly...
But glad those three phones are now yours! I bet you are FINALLY happy with everything. Just took a little more effort than usual!!
Theoretically, they don't allow you to cancel orders because the devices are supposed to be assembled and shipped relatively quickly, so once you order the process starts. I'm sure their supply chain management system is pretty complex.
Yea I am very happy and satisfied with how things turned out. My family loves their phones also. I am sure their order system is complex with the uniqness of MotoMaker and Motorola did everything they could do to get the problems fixed in a timely manner. That was suprising becauase I know they have had a very busy 10 days since Cyber Monday.

Has Google missed anybody's 2nd promised delivery window (with $25.00 credit promise)

I pre-ordered my graphite 128GB day 1 and still haven't received my phone. My initial delivery promise was Nov 2nd-3rd. I got the delay email with 25 credit, with new delivery date between Nov 7th through the 14th. It's now the 12th, and my phone is still sitting in the pending phase, which is exactly where it's sat from the day i ordered it. The 14th is a Saturday, and as far as i know, nobody's gotten there phones on a Saturday before, so that means my phone has to ship today to get here by there 2nd promised delivery date.
So my question is, has Google missed anybody's promised second delivery window yet? And if so, did they compensate you more on top of the 25.00 credit?
I didn't see the 25 credit
I have the exact same fact pattern as you. Down to the exact same second promised delivery window. Still pending as well. I'm in Detroit and I hear it's partially related to locale. I called today and spoke to a manager in the shipping department. She said the 64/128gb frosty is being pushed out as fast as they can. They ran into some delays (no s#*t!)
She expects those original orders that are still pending to go out next week. They won't do anything else for us as far as compensation goes. She said she could cancel my order if I didn't want to wait any longer.
When I heard last week about the delay, I ordered a 32gb graphite and received it the next day. So as far as I'm concerned, I don't mind waiting. I'm going to request an RMA on the final day for returning it. Hopefully by then the frosty will be here or on the way.
Sent from my Nexus 6P using Tapatalk
Psosmith82 said:
I pre-ordered my graphite 128GB day 1 and still haven't received my phone. My initial delivery promise was Nov 2nd-3rd. I got the delay email with 25 credit, with new delivery date between Nov 7th through the 14th. It's now the 12th, and my phone is still sitting in the pending phase, which is exactly where it's sat from the day i ordered it. The 14th is a Saturday, and as far as i know, nobody's gotten there phones on a Saturday before, so that means my phone has to ship today to get here by there 2nd promised delivery date.
So my question is, has Google missed anybody's promised second delivery window yet? And if so, did they compensate you more on top of the 25.00 credit?
Click to expand...
Click to collapse
Funny, ordered my nexus 6p and within 2 days it got to me. I didn't even pay for shipping, which was awesome. Strange that others are having such a hard time getting their hands on their devices.
Do you guys think I can get a refund for my rma being late? Lol
jcroy2828 said:
Funny, ordered my nexus 6p and within 2 days it got to me. I didn't even pay for shipping, which was awesome. Strange that others are having such a hard time getting their hands on their devices.
Click to expand...
Click to collapse
I had the same experience.
Sent from my Nexus 6P using Tapatalk
skinnytoo2 said:
I have the exact same fact pattern as you. Down to the exact same second promised delivery window. Still pending as well. I'm in Detroit and I hear it's partially related to locale. I called today and spoke to a manager in the shipping department. She said the 64/128gb frosty is being pushed out as fast as they can. They ran into some delays (no s#*t!)
She expects those original orders that are still pending to go out next week. They won't do anything else for us as far as compensation goes. She said she could cancel my order if I didn't want to wait any longer.
When I heard last week about the delay, I ordered a 32gb graphite and received it the next day. So as far as I'm concerned, I don't mind waiting. I'm going to request an RMA on the final day for returning it. Hopefully by then the frosty will be here or on the way.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Yup, I'm exactly the same as well. This is beyond ridiculous. Never pre-ordering from Google again.
I ordered my 128G graphite on 9/30 and my friend ordered his 128G frost (it was the only one in stock) on 11/2. We both got our phone on 11/9. Go figure...
They have officially missed my 2nd promised delivery window, and my order is still stuck in the pending phase, where it has sat since i pre ordered day 1. Time to give Google yet another call. Last time i'll be pre ordering from them!
Psosmith82 said:
They have officially missed my 2nd promised delivery window, and my order is still stuck in the pending phase, where it has sat since i pre ordered day 1. Time to give Google yet another call. Last time i'll be pre ordering from them!
Click to expand...
Click to collapse
Update us with what you find out. I'm tired of calling.
I finally got my shipping confirmation tonight. When i talked to Google customer service earlier today, he told me i would have tracking info by tonight, and i actually just got it. I was a little skeptical when he told me that, but i'm happy i'll finally have my 6P tomorrow.

Ok I JUST Pre-ordered MY LG V20 T - Mobile

It's supposed to be shipped tomorrow so fingers crossed and I've been hearing that someone has found a way to unlock the bootloader??? This has not been confirmed as of yet but fingers crossed for the T-moble variant.. Has any one else get a tracking number??
This is critical
blackwell387 said:
It's supposed to be shipped tomorrow so fingers crossed and I've been hearing that someone has found a way to unlock the bootloader??? This has not been confirmed as of yet but fingers crossed for the T-moble variant.. Has any one else get a tracking number??
Click to expand...
Click to collapse
You ordered from T-mobile today and they told you it would ship out tomorrow? Did you get a tracking number or just told it would ship?
Well ounce I signed my my electronic agreement they will withdraw the down payment and ship I was told by rep that he has seen several of the devices ship out already
blackwell387 said:
Well ounce I signed my my electronic agreement they will withdraw the down payment and ship I was told by rep that he has seen several of the devices ship out already
Click to expand...
Click to collapse
Ok, so you don't actually have a shipping update then? Just generalities from a rep?
I'm curious about this too as I almost ordered one today but would need it by Thursday am because I'm going out of town this weekend.
Sent from my awesome T-Mobile LG V10!
Yes, tracking has been given to people who preordered in the first wave of available devices. I'm due to receive it tomorrow according to UPS 2nd day air.
Sent from my SM-N930T using Tapatalk
planetbeen said:
I'm curious about this too as I almost ordered one today but would need it by Thursday am because I'm going out of town this weekend.
Sent from my awesome T-Mobile LG V10!
Click to expand...
Click to collapse
I have had three reps tell me it's backordered and not shipping until 11/8-11/28 and my account recently updated to reflect this on the order. At this point, you're better off trying to walk into a store on 10/28 first thing when they open and pick it up.
Or you could just pre order hoping for the best. Then if it doesn't come by the 28th, cancel the pre order and just walk into the store to buy it.
I recieved an email expected shipping date is 10/18/--10/24 next day shipping
I pre-ordered my V20 (taking full advantage of the $200 trade from LG by swapping my Note 4 in) yesterday and woke up this morning to three texts, one including a tracking number for my order having already shipped. Will update when I can see a location or when it arrives.
jrwingate6 said:
Or you could just pre order hoping for the best. Then if it doesn't come by the 28th, cancel the pre order and just walk into the store to buy it.
Click to expand...
Click to collapse
Nah, at this point you're just better off walking into a store and picking it up. Everything I've got points to 11/8 being the early edge of the next availability range. At this point after all that I've been put through, I'm starting to entertain the idea of looking at other carriers. T-Mobile got me in over a dozen years ago for their customer service and now even that isn't any better than any other carrier I've had. (AT&T, Sprint and Verizon, had all three in one way or another.)
I ordered Monday morning, CC charged yesterday and ready for shipping this morning. I just got an email from Ups this evening saying it will be here tomorrow. I wasn't expecting that.
It has arrived, and I is very nice, now time to say goodbye to my Note 7...
I ordered at 10am central Monday morning in store (JOD). I have origin scan in Louisville and scheduled for delivery on Wednesday. I changed delivery to a hold at UPS customer center so I could get it at 9am when they open.
I just pre ordered mine. If I don't like it I'll pay it off and sell it on Swappa at full price lol. Or at least get my money back. Plus I keep the headphones too lol. Now the waiting game begins.
Sent from my ONEPLUS A3000 using Tapatalk
ordered mine yesterday after a half hour after my friend ordered his, my phone on the website appeared as back ordered while his was processed and shipped today. Tried to cancel the order and they said I couldn't because my cc was charged and on there end it shows ready for shipment however there was no tracking info. The only thing i got back was my expedited shipping fee credited to my account..........
blooddragon88 said:
ordered mine yesterday after a half hour after my friend ordered his, my phone on the website appeared as back ordered while his was processed and shipped today. Tried to cancel the order and they said I couldn't because my cc was charged and on there end it shows ready for shipment however there was no tracking info. The only thing i got back was my expedited shipping fee credited to my account..........
Click to expand...
Click to collapse
Well I got mines to day it took 2 days since preorder
what shipping option did you choose?
onebornoflight said:
I pre-ordered my V20 (taking full advantage of the $200 trade from LG by swapping my Note 4 in) yesterday and woke up this morning to three texts, one including a tracking number for my order having already shipped. Will update when I can see a location or when it arrives.
Click to expand...
Click to collapse
Got it yesterday around 2 pm, so far I dig this phone.
pre-ordered in the morning and just got my tracking. can't wait
-Sent from my TMO Galaxy Note 5

US Unlocked S8 & S8+ Waiting time

Those who preordered or ordered the US Version of the S8 or S8+, how long did it take before you got it? I ordered mine (Model # SM-G955UZKAXAA) on May 31st directly through Samsung and I haven't even gotten a tracking number yet however I can simply walk into any Best Buy in my area and pick one up. I'm thinking of cancelling the order and just doing that.
ajsmsg78 said:
Those who preordered or ordered the US Version of the S8 or S8+, how long did it take before you got it? I ordered mine (Model # SM-G955UZKAXAA) on May 31st directly through Samsung and I haven't even gotten a tracking number yet however I can simply walk into any Best Buy in my area and pick one up. I'm thinking of cancelling the order and just doing that.
Click to expand...
Click to collapse
I just ordered the unlocked version too from samsung.com and I did the trade in thing with my Note 5 and received 300.00 trade in value, but told me should ship in 1-3 days, I have too noticed that best buy has them in stock, but i wanted to just trade in my Note 5, I would be on the phone with them about it if I was you, also my order is suppose to ship 2nd day air, what type of shipping did you get with yours?
2003vstrom said:
I just ordered the unlocked version too from samsung.com and I did the trade in thing with my Note 5 and received 300.00 trade in value, but told me should ship in 1-3 days, I have too noticed that best buy has them in stock, but i wanted to just trade in my Note 5, I would be on the phone with them about it if I was you, also my order is suppose to ship 2nd day air, what type of shipping did you get with yours?
Click to expand...
Click to collapse
They are shipping 2nd day air but it has been a week now and still no sign of it being shipped. I called them last night and the rep said they weren't on backorder so I don't know what's taking them so long. She said I should be getting a tracking number today but still haven't gotten anything. I'm ready to cancel my order and get something else.
ajsmsg78 said:
They are shipping 2nd day air but it has been a week now and still no sign of it being shipped. I called them last night and the rep said they weren't on backorder so I don't know what's taking them so long. She said I should be getting a tracking number today but still haven't gotten anything. I'm ready to cancel my order and get something else.
Click to expand...
Click to collapse
Yeah if mine doesn't ship by Friday I might just cancel mine, they should should be able to contact the warehouse see whats going on, unless yours just got lost at the warehouse, but Samsung wants to sell phones then they need to get there act together and ship orders promptly.
2003vstrom said:
Yeah if mine doesn't ship by Friday I might just cancel mine, they should should be able to contact the warehouse see whats going on, unless yours just got lost at the warehouse, but Samsung wants to sell phones then they need to get there act together and ship orders promptly.
Click to expand...
Click to collapse
I know. We spend 800 something on a phone and the service is awful.
Ordered the S8+ 64GB (Unlocked), Model Number: SM-G955UZKAXAA, ( SM-955U1 ), through my Samsung account.
Ordered June 5th (evening after 5pm)
Confirmed June 6th
Shipped June 7th (picked up by FedEx @ 5:39pm in Indianapolis using 2nd Day shipping)
Tracking number states it will arrive June 9th between 9:45am-1:30pm. (North Florida)
Indirect signature is required. You, your neighbor, apt. office manger, etc. or sign door tag for delivery on the next attempt if they miss you. I have a FedEx Delivery Manager account but can't electronically sign it for this particular shipment like I can with my UPS account. I am leaving a signed signature waiver release form for both the phone and the separately shipped nano SIM card. If I'm not there and they don't accept my signature release form, it will probably be Monday before I get it.
Wouldn't you know it. I finally got my tracking number six business days later. I should have the phone in two days.
yeah I just woke up to email stating my has shipped and should be here Friday with indirect signature, so I will have to type up and sign a release and hope they take it.
FedEx accepted the my signature waivers and the S8+ was delivered as scheduled at 10:30am on June 9th. It was about 3.5 days from the time I submitted the order until it arrived at my front door.
Bought mine from Bestbuy..Same day pick up
I had preordered on Amazon, but got sick of waiting. Especially since Best Buy is selling for $725 right now
Sent from my SM-G955U1 using Tapatalk
Yeah I walked into best buy and bought one. Then went back 3 days later for the $100 credit from the price drop.
I'm sitting on the back ordered list. I have the $100 off plus the $200 trade in for any smartphone. I don't want to walk away from such a great discount.

Categories

Resources