[Q] Need Help With "Firmware encountered and issue" after trying to unlock S4 for GSM - Sprint Samsung Galaxy S 4 Q&A, Help & Troubleshoot

[Q] Need Help With "Firmware encountered and issue" after trying to unlock S4 for GSM
I have an issue with corrupted firmware after trying to unlock my Sprint SPH-L720 for domestic GSM service. I hastily went through the procedures as directed in this thread http://forum.xda-developers.com/showthread.php?t=2530610. In hindsight I apparently should not have done this procedure due to the fact that my phone had the Knox kernel. (I surmise this from the ensuing error message I get on trying to boot the device since flashing. On boot I get a screen with the following details.
Odin Mode
Product Name: SPH-L720
Current Binary: Samsung Official
System Status: Official
Knox Kernel Lock: 0x0
Knox Warranty Void: 0x0
CSB-Config-LSB: 0x30
Write Protection: Enable
EMMC Burst Mode: Enabled
Start [224, 1440]
SW Rev. Check Fail : Fused : 5 ; Binary : 1
Above info is listed in very small print at top left of screen
Then in middle of screen...
Firmware Upgrade Encountered an issue. Please select recovery
mode in Kies & try again.
So here is what I need help with that I can not seem to find specific
details about. I need to get the device back in working order again
evidently by flashing the proper stock firmware and then restore the
factory image. I can not seem to find a thread detailing exactly how to
do this along with the links to all the software necessary to accomplish
the task. Surely I am not the only one who has experienced this issue?
Thanks in advance for your help.

SmartAceW0LF said:
I have an issue with corrupted firmware after trying to unlock my Sprint SPH-L720 for domestic GSM service. I hastily went through the procedures as directed in this thread http://forum.xda-developers.com/showthread.php?t=2530610. In hindsight I apparently should not have done this procedure due to the fact that my phone had the Knox kernel. (I surmise this from the ensuing error message I get on trying to boot the device since flashing. On boot I get a screen with the following details.
Odin Mode
Product Name: SPH-L720
Current Binary: Samsung Official
System Status: Official
Knox Kernel Lock: 0x0
Knox Warranty Void: 0x0
CSB-Config-LSB: 0x30
Write Protection: Enable
EMMC Burst Mode: Enabled
Start [224, 1440]
SW Rev. Check Fail : Fused : 5 ; Binary : 1
Above info is listed in very small print at top left of screen
Then in middle of screen...
Firmware Upgrade Encountered an issue. Please select recovery
mode in Kies & try again.
So here is what I need help with that I can not seem to find specific
details about. I need to get the device back in working order again
evidently by flashing the proper stock firmware and then restore the
factory image. I can not seem to find a thread detailing exactly how to
do this along with the links to all the software necessary to accomplish
the task. Surely I am not the only one who has experienced this issue?
Thanks in advance for your help.
Click to expand...
Click to collapse
Try this
http://forum.xda-developers.com/showthread.php?t=2485502
Sent from my SPH-L720 using XDA Free mobile app

Edit
Sorry for the double post.

Related

[Q] Still have THE yellow triangle after unrooting even with official current binary

Hello everyone,
I have been trying to find an explanation for this but was not able to anywhere. Here is my problem, I had rooted my AT&T Galaxy S4 SGH-I337 and played with it for a few days flashing different kinds of ROM and trying all kinds of cool stuff. But then I decided to bring it back to stock. I unrooted and did everything including resetting the binary counter and the phone seems perfect and like new but accept for one problem. When I go to download mode I still get the famous yellow triangle but everything else looks right as follows:
CURRENT BINARY: Samsung Official
SYSTEM STATUS: Official
KNOX KERNEL LOCK: 0X0
KNOX WARRANTY VOID: 0X0
CSB-CONFIG-LSB: 0x30
The question here is, is the yellow triangle in my case a normal thing to see or something went wrong with the unrooting process. If the yellow triangle is not supposed to be there then I am hoping someone would put me on the right track to get rid of it. Thanks in advance.
hnader said:
Hello everyone,
I have been trying to find an explanation for this but was not able to anywhere. Here is my problem, I had rooted my AT&T Galaxy S4 SGH-I337 and played with it for a few days flashing different kinds of ROM and trying all kinds of cool stuff. But then I decided to bring it back to stock. I unrooted and did everything including resetting the binary counter and the phone seems perfect and like new but accept for one problem. When I go to download mode I still get the famous yellow triangle but everything else looks right as follows:
CURRENT BINARY: Samsung Official
SYSTEM STATUS: Official
KNOX KERNEL LOCK: 0X0
KNOX WARRANTY VOID: 0X0
CSB-CONFIG-LSB: 0x30
The question here is, is the yellow triangle in my case a normal thing to see or something went wrong with the unrooting process. If the yellow triangle is not supposed to be there then I am hoping someone would put me on the right track to get rid of it. Thanks in advance.
Click to expand...
Click to collapse
I believe the yellow triangle is just there to let you know download mode is serious business. Your system status and current binary report offical, so I wouldn't worry about it.
dark5577 said:
I believe the yellow triangle is just there to let you know download mode is serious business. Your system status and current binary report offical, so I wouldn't worry about it.
Click to expand...
Click to collapse
Good news. Thanks.
Can someone with the same phone confirm that please.

[Q] How to check if KNOX warranty voided

Hi,
I have a samsung S4 in Australia.
I have been having issues whenever I download or update any app on the phone through the google store. I have spoke to samsung and they are going to take my phone into get repaired. I have rooted my phone using SUPERSU. Did a factory reset once it started playing up.
My question is how do I tell if my phone is KNOW void. I have red allot of the forums and they all show you what your phone looks like when it is void. 0x1 and when it is not 0x0.
But my phone when I go into download mode does not even have the KNOX lines.
The lines are as below, there is no mention of KNOX.
------
ODIN MODE
PRODUCT : GT-19505
SYSTEM STATYS: Official
CSB-CONFIG-LSB: 0x30
WRITE PROTECTION: ENABLED
---
However there is a KNOX icon in my applications through the settings of my phone.
How do I check to see if they are going to return it and say I have jail breaked it. If it is not KNOX-VOID then what else do I have to do to ensure they cant tell.
Regards,
Hello,
Looking online for answers, I keep running into this thread. So I'll post here as well.
I have SGH-T999L [T-Mobile USA]
ODIN MODE
PRODUCT NAME: SGH-T999L
CUSTOM BINARY DOWNLOAD: NO
CURRENT BINARY: Samsung Official
SYSTEM STATUS: Official
QUALCOMM SECUREBOOT: ENABLE
Warranty Bit: 0
BOOTLOADER RP SWREV: 1
Notice on this display I also lack the KNOX WARRANTY COUNTER: 0x0 or 0x1
I have Triangle Away and that shows Binary Counter = 0.
I also did a factory reset after rooting and everything is ok. I had issues once I rooted getting apps from Google Play. Simple reboot worked ok and phone has been stellar since. I just would like to know the full details of checking for a phone like the OP or mine.
I'll assume since mine has Warranty Bit = 0 I'm safe but confirmation would be nice.
Thank you,
Kent C.
lahhh said:
Hi,
I have a samsung S4 in Australia.
I have been having issues whenever I download or update any app on the phone through the google store. I have spoke to samsung and they are going to take my phone into get repaired. I have rooted my phone using SUPERSU. Did a factory reset once it started playing up.
My question is how do I tell if my phone is KNOW void. I have red allot of the forums and they all show you what your phone looks like when it is void. 0x1 and when it is not 0x0.
But my phone when I go into download mode does not even have the KNOX lines.
The lines are as below, there is no mention of KNOX.
------
ODIN MODE
PRODUCT : GT-19505
SYSTEM STATYS: Official
CSB-CONFIG-LSB: 0x30
WRITE PROTECTION: ENABLED
---
However there is a KNOX icon in my applications through the settings of my phone.
How do I check to see if they are going to return it and say I have jail breaked it. If it is not KNOX-VOID then what else do I have to do to ensure they cant tell.
Regards,
Click to expand...
Click to collapse
You can be relaxed. Your phone is using one old bootloader (android 4.2.2), this means KNOX free. You have full warranty . You have to know that are 2 types of KNOX:
1. Knox bootloader -> Appears in DOWNLOAD MODE (KNOX:0X0 or KNOX:0X1).
- 0x0: Full warranty
- 0x1: Void warranty
2. Knox app -> Appears close to ur apps. This is an application for protect the phone
---------- Post added at 01:05 AM ---------- Previous post was at 12:58 AM ----------
KentC. said:
Hello,
Looking online for answers, I keep running into this thread. So I'll post here as well.
I have SGH-T999L [T-Mobile USA]
ODIN MODE
PRODUCT NAME: SGH-T999L
CUSTOM BINARY DOWNLOAD: NO
CURRENT BINARY: Samsung Official
SYSTEM STATUS: Official
QUALCOMM SECUREBOOT: ENABLE
Warranty Bit: 0
BOOTLOADER RP SWREV: 1
Notice on this display I also lack the KNOX WARRANTY COUNTER: 0x0 or 0x1
I have Triangle Away and that shows Binary Counter = 0.
I also did a factory reset after rooting and everything is ok. I had issues once I rooted getting apps from Google Play. Simple reboot worked ok and phone has been stellar since. I just would like to know the full details of checking for a phone like the OP or mine.
I'll assume since mine has Warranty Bit = 0 I'm safe but confirmation would be nice.
Thank you,
Kent C.
Click to expand...
Click to collapse
In your case you have different model of phone. But is more or less same:
- Warranty Bit: 0 -> Full warranty
- Warranty Bit: 1 -> Void warranty
Sir,
Thank you very much! Your input is appreciated, scary at this is, this maybe the first thread online with this simple layout of information.
V.4.3 - Rooted using MrW0lf Root Vid on Youtube [If anyone wants the easy free way with Windows 8]

URGENT: Softbricked SGH-I337 AMF3 model.

I want to start off by saying that I kept digging my own grave because I'm stubborn. I have looked and tried everything and will try again after posting. There are messages and phone calls that I need to get to for college and this has really made me a bit stressed/ depressed.
I recently got an S4 SGH-I337 from AT&T and upgraded to 4.4.2 KitKat. I decided to root it and flash a rom (first phone I ever decided to flash a rom on, bad decision on my part). Everything was fine and dandy until I decided to install TWRP Recovery, it then killed all access to the recovery menu. I was still able to get into the phone via download menu (removing battery). I then decided to factory reset everything. I followed all the steps and images down to the letter.
I tried this: http://forum.xda-developers.com/showthread.php?t=2502003 (Fails on Odin, every single time)
Afterwards, I would get the message: "Firmware upgrade encountered an issue..." (Kies does NOT work since it doesn't even appear on the list when I hit emergency recovery. I even tried Firmware Upgrade.)
Then I used this on Odin: http://forum.xda-developers.com/showthread.php?t=2404970
It worked but it gave me the message "System software not authorized by AT&T has been found on your phone." I decided to download and use this: http://forum.xda-developers.com/showthread.php?p=49687770 due to him solving his issue (http://forum.xda-developers.com/showpost.php?p=52837496&postcount=203)... It voided my warranty and is back to "Firmware upgrade encountered an issue..." Still cannot use Kies as nothing shows up when I hit emergency recovery. What voided my warranty was a stock image.
Kies and Odin don't work. I have no idea what to do. I'm honestly scared to tell my dad and way too stubborn to actually tell him about it. Hahaha. Since I voided the warranty, I really have no idea how much AT&T will charge, I don't want him wasting money. All my money sadly went to school. These are the files that I accumulated during my googling: http://puu.sh/ayQwm/e8d232b4b0.jpg
Code:
ODIN MODE
PRODUCT NAME: SGH-I337
CURRENT BINARY: Samsung Official
SYSTEM STATUS: Custom
KNOX KERNEL LOCK: 0x0
KNOX WARRANTY LOCK: 0x0
KNOX WARRANTY VOID: 0x1 [B](Was 0x0)[/B]
CSB-CONFIG-LSB: 0x30
WRITE PROTECTION: Enable
eMMC BURSRT MODE enabled
If there are info you need, I'll do what I can to tell you. Note, I can't get into my phone, but what I can do is get into Odin mode... I appreciate it if you can help, I'm very new to this.
*I do NOT know what the 4.4.2 version is, so I have no power over that. I didn't memorize it at all and am just going by what the Box says: I337UCUAMF3
Read the return to stock section of http://forum.xda-developers.com/showthread.php?t=2616221
I found it earlier and downloaded the NB1 Rom. It worked. Thanks for helping though. I'll find the thank you button somewhere. :good:

Confused about my Note 3 N900V

I apologize if this is already here, I could not find it using mobile app search. I have a Verizon Note 3 that says SM-N900V both in Odin mode and in settings. However, in Odin mode it doesn't say anything at all about KNOX. No version or warranty or anything similar. The only place it mentions KNOX is also in the settings, and it aayd version 2.3. Every image I've seen pertaining to the Verizon model shows that it has this. I'm curious if mine has the KNOX firmware or just the software?
knox is implemented on the kernel. you can check the status of it if you download knox checker at the play store or going to bootloader. but other than that those are just software check's. to my knowledge
I'm referring to the line in Odin mode that says "KNOX WARRANTY VOID 0x0"(or 0x1 if tampered with). This is absent from mine. There is no mention of KNOX at all in Odin mode, this confused me because I was under the assumption the Verizon model had this.
Pretty sure you don't use Odin for Knox check. Its either volume up power and home button or volume down can't remember. Download mode or something. Some one will chime in I'm sure.
Sent from my SM-N900V using XDA Free mobile app
I would post pics or links if it would let me. To the best of my knowledge, in Odin (download) mode on the phone, most Samsung phones list whether Knox is implemented in the kernel as well as if the phone has been tampered with. The line I have seen in most pics says either "KNOX WARRANTY VOID" or "WARRANTY BIT" followed by a number showing whether the phone has been rooted or tampered with. It shows 0x0 or 0 for phones that haven't been rooted and 0x1 or 1 for phones that have. I am only trying to figure out why it is absent on mine, while I've read that the N900V has this. I'm trying to figure this out because I want to root the device and it makes it difficult when everything but the model number is different from the how-to methods
EDIT: The firmware mine is running is N900VVRUEOF1. And download mode looks like this:
ODIN MODE
PRODUCT NAME: SM-N900V
CURRENT BINARY: Samsung Official
SYSTEM STATUS: Official
REACTIVATION LOCK: OFF
QUALCOMM SECUREBOOT: ENABLE (CSB )
RP SWREV: S1, T1, R1, A4, P1
SECURE DOWNLOAD: ENABLE
UDC START

Need Tar file for Samsung S4 SGH-I337MVLUAMG3

Hi
I'm here in Canada where I have a Samsung S4 SGH-i337M and need a tar file. I believe I need I337MVLUAMG3. It's for a Bell Mobility (Bell Canada) phone. The sticker on the ROM has the following info:
091011
T04B
V04D910J6
A-KKMR
VLUAMG3
At the moment it boots up with the Samsung S4 logo and in blue at the top Recovery Booting...and hangs for ever.
Any help would be so much appreciated.
sammobile.com. Get your ROM from there.
Strephon Alkhalikoi said:
sammobile.com. Get your ROM from there.
Click to expand...
Click to collapse
Hey...the file is not there, does anyone else know where I could get one from?
Thanks.
You didn't look hard enough.
Thanks for the info, however I don't see ROM version I337MVLUAMG3 For some reason I might not have access to see it, or it's not there. Could you please link me to that ROM?
Thanks...
No, because that letter combination does not exist anywhere for any I337M. Searching the Internet for that string of letters and numbers comes up with two entries on Google, both referring to this thread. Therefore, what you believe you needed in fact isn't what you needed.
Download the latest ROM from the link, and use that to fix your phone.
Strephon Alkhalikoi said:
No, because that letter combination does not exist anywhere for any I337M. Searching the Internet for that string of letters and numbers comes up with two entries on Google, both referring to this thread. Therefore, what you believe you needed in fact isn't what you needed.
Download the latest ROM from the link, and use that to fix your phone.
Click to expand...
Click to collapse
I have loaded all versions and still have the same problem. A little more info I got, it was unlocked, so I'm not sure what version to use at this point. Do I go back to the original provider and load that ROM or do I have to find out what provider they used when the phone was unlocked?
If the phone is unlocked, it doesn't matter what ROM you use as long as it's for an I337M. Thus, any I337M ROM from sammobile should have fulfilled your requirements. That means something isn't right here.
The first obvious thing to do here is to check and make sure your volume + control isn't stuck. Tap the edge of the phone gently against a table to loosen the buttons and see if you still have the recovery booting problem. If that doesn't resolve your problem, enter download mode and read off all the information in the upper left of the screen.
Strephon Alkhalikoi said:
If the phone is unlocked, it doesn't matter what ROM you use as long as it's for an I337M. Thus, any I337M ROM from sammobile should have fulfilled your requirements. That means something isn't right here.
The first obvious thing to do here is to check and make sure your volume + control isn't stuck. Tap the edge of the phone gently against a table to loosen the buttons and see if you still have the recovery booting problem. If that doesn't resolve your problem, enter download mode and read off all the information in the upper left of the screen.
Click to expand...
Click to collapse
I have checked the buttons and they are okay. Here is the information before and after the download from the download screen:
Before:
ODIN MODE
PRODUCT NAME: SGH-337M
CURRENT BINARY: SAMSUNG OFFICIAL
SYSTEM STATUS: OFFICIAL
KNOX KERNAL LOCK: 0x0
KNOX WARRANTY VOID: 0x1
CSB-CONFIG-LSB: 0X30
SECURE DOWNLOAD: ENABLE
WRITE PROTECTION: ENABLE
eMC BURST MODE: ENABLED
After:
ODIN MODE
PRODUCT NAME: SGH-337M
CURRENT BINARY: SAMSUNG OFFICIAL
SYSTEM STATUS: OFFICIAL
KNOX KERNAL LOCK: 0x0
KNOX WARRANTY VOID: 0x1
CSB-CONFIG-LSB: 0X30
SECURE DOWNLOAD: ENABLE
WRITE PROTECTION: ENABLE
eMC BURST MODE: ENABLED
START [224,1440]
BAA [240,1440]
END [840,1440]
After reboot:
Top Left Corner indicates: Recovery Booting...
and Samsung S4 Logo
Hangs for ever
Take your phone in and have it serviced. There is absolutely no reason for a stock ROM downloaded from sammobile to not have restored your phone, except one: you have a bad emmc chip.

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