[Q] How to check if KNOX warranty voided - Galaxy S 4 Q&A, Help & Troubleshooting

Hi,
I have a samsung S4 in Australia.
I have been having issues whenever I download or update any app on the phone through the google store. I have spoke to samsung and they are going to take my phone into get repaired. I have rooted my phone using SUPERSU. Did a factory reset once it started playing up.
My question is how do I tell if my phone is KNOW void. I have red allot of the forums and they all show you what your phone looks like when it is void. 0x1 and when it is not 0x0.
But my phone when I go into download mode does not even have the KNOX lines.
The lines are as below, there is no mention of KNOX.
------
ODIN MODE
PRODUCT : GT-19505
SYSTEM STATYS: Official
CSB-CONFIG-LSB: 0x30
WRITE PROTECTION: ENABLED
---
However there is a KNOX icon in my applications through the settings of my phone.
How do I check to see if they are going to return it and say I have jail breaked it. If it is not KNOX-VOID then what else do I have to do to ensure they cant tell.
Regards,

Hello,
Looking online for answers, I keep running into this thread. So I'll post here as well.
I have SGH-T999L [T-Mobile USA]
ODIN MODE
PRODUCT NAME: SGH-T999L
CUSTOM BINARY DOWNLOAD: NO
CURRENT BINARY: Samsung Official
SYSTEM STATUS: Official
QUALCOMM SECUREBOOT: ENABLE
Warranty Bit: 0
BOOTLOADER RP SWREV: 1
Notice on this display I also lack the KNOX WARRANTY COUNTER: 0x0 or 0x1
I have Triangle Away and that shows Binary Counter = 0.
I also did a factory reset after rooting and everything is ok. I had issues once I rooted getting apps from Google Play. Simple reboot worked ok and phone has been stellar since. I just would like to know the full details of checking for a phone like the OP or mine.
I'll assume since mine has Warranty Bit = 0 I'm safe but confirmation would be nice.
Thank you,
Kent C.

lahhh said:
Hi,
I have a samsung S4 in Australia.
I have been having issues whenever I download or update any app on the phone through the google store. I have spoke to samsung and they are going to take my phone into get repaired. I have rooted my phone using SUPERSU. Did a factory reset once it started playing up.
My question is how do I tell if my phone is KNOW void. I have red allot of the forums and they all show you what your phone looks like when it is void. 0x1 and when it is not 0x0.
But my phone when I go into download mode does not even have the KNOX lines.
The lines are as below, there is no mention of KNOX.
------
ODIN MODE
PRODUCT : GT-19505
SYSTEM STATYS: Official
CSB-CONFIG-LSB: 0x30
WRITE PROTECTION: ENABLED
---
However there is a KNOX icon in my applications through the settings of my phone.
How do I check to see if they are going to return it and say I have jail breaked it. If it is not KNOX-VOID then what else do I have to do to ensure they cant tell.
Regards,
Click to expand...
Click to collapse
You can be relaxed. Your phone is using one old bootloader (android 4.2.2), this means KNOX free. You have full warranty . You have to know that are 2 types of KNOX:
1. Knox bootloader -> Appears in DOWNLOAD MODE (KNOX:0X0 or KNOX:0X1).
- 0x0: Full warranty
- 0x1: Void warranty
2. Knox app -> Appears close to ur apps. This is an application for protect the phone
---------- Post added at 01:05 AM ---------- Previous post was at 12:58 AM ----------
KentC. said:
Hello,
Looking online for answers, I keep running into this thread. So I'll post here as well.
I have SGH-T999L [T-Mobile USA]
ODIN MODE
PRODUCT NAME: SGH-T999L
CUSTOM BINARY DOWNLOAD: NO
CURRENT BINARY: Samsung Official
SYSTEM STATUS: Official
QUALCOMM SECUREBOOT: ENABLE
Warranty Bit: 0
BOOTLOADER RP SWREV: 1
Notice on this display I also lack the KNOX WARRANTY COUNTER: 0x0 or 0x1
I have Triangle Away and that shows Binary Counter = 0.
I also did a factory reset after rooting and everything is ok. I had issues once I rooted getting apps from Google Play. Simple reboot worked ok and phone has been stellar since. I just would like to know the full details of checking for a phone like the OP or mine.
I'll assume since mine has Warranty Bit = 0 I'm safe but confirmation would be nice.
Thank you,
Kent C.
Click to expand...
Click to collapse
In your case you have different model of phone. But is more or less same:
- Warranty Bit: 0 -> Full warranty
- Warranty Bit: 1 -> Void warranty

Sir,
Thank you very much! Your input is appreciated, scary at this is, this maybe the first thread online with this simple layout of information.
V.4.3 - Rooted using MrW0lf Root Vid on Youtube [If anyone wants the easy free way with Windows 8]

Related

[Q] Still have THE yellow triangle after unrooting even with official current binary

Hello everyone,
I have been trying to find an explanation for this but was not able to anywhere. Here is my problem, I had rooted my AT&T Galaxy S4 SGH-I337 and played with it for a few days flashing different kinds of ROM and trying all kinds of cool stuff. But then I decided to bring it back to stock. I unrooted and did everything including resetting the binary counter and the phone seems perfect and like new but accept for one problem. When I go to download mode I still get the famous yellow triangle but everything else looks right as follows:
CURRENT BINARY: Samsung Official
SYSTEM STATUS: Official
KNOX KERNEL LOCK: 0X0
KNOX WARRANTY VOID: 0X0
CSB-CONFIG-LSB: 0x30
The question here is, is the yellow triangle in my case a normal thing to see or something went wrong with the unrooting process. If the yellow triangle is not supposed to be there then I am hoping someone would put me on the right track to get rid of it. Thanks in advance.
hnader said:
Hello everyone,
I have been trying to find an explanation for this but was not able to anywhere. Here is my problem, I had rooted my AT&T Galaxy S4 SGH-I337 and played with it for a few days flashing different kinds of ROM and trying all kinds of cool stuff. But then I decided to bring it back to stock. I unrooted and did everything including resetting the binary counter and the phone seems perfect and like new but accept for one problem. When I go to download mode I still get the famous yellow triangle but everything else looks right as follows:
CURRENT BINARY: Samsung Official
SYSTEM STATUS: Official
KNOX KERNEL LOCK: 0X0
KNOX WARRANTY VOID: 0X0
CSB-CONFIG-LSB: 0x30
The question here is, is the yellow triangle in my case a normal thing to see or something went wrong with the unrooting process. If the yellow triangle is not supposed to be there then I am hoping someone would put me on the right track to get rid of it. Thanks in advance.
Click to expand...
Click to collapse
I believe the yellow triangle is just there to let you know download mode is serious business. Your system status and current binary report offical, so I wouldn't worry about it.
dark5577 said:
I believe the yellow triangle is just there to let you know download mode is serious business. Your system status and current binary report offical, so I wouldn't worry about it.
Click to expand...
Click to collapse
Good news. Thanks.
Can someone with the same phone confirm that please.

[Q] Need Help With "Firmware encountered and issue" after trying to unlock S4 for GSM

[Q] Need Help With "Firmware encountered and issue" after trying to unlock S4 for GSM
I have an issue with corrupted firmware after trying to unlock my Sprint SPH-L720 for domestic GSM service. I hastily went through the procedures as directed in this thread http://forum.xda-developers.com/showthread.php?t=2530610. In hindsight I apparently should not have done this procedure due to the fact that my phone had the Knox kernel. (I surmise this from the ensuing error message I get on trying to boot the device since flashing. On boot I get a screen with the following details.
Odin Mode
Product Name: SPH-L720
Current Binary: Samsung Official
System Status: Official
Knox Kernel Lock: 0x0
Knox Warranty Void: 0x0
CSB-Config-LSB: 0x30
Write Protection: Enable
EMMC Burst Mode: Enabled
Start [224, 1440]
SW Rev. Check Fail : Fused : 5 ; Binary : 1
Above info is listed in very small print at top left of screen
Then in middle of screen...
Firmware Upgrade Encountered an issue. Please select recovery
mode in Kies & try again.
So here is what I need help with that I can not seem to find specific
details about. I need to get the device back in working order again
evidently by flashing the proper stock firmware and then restore the
factory image. I can not seem to find a thread detailing exactly how to
do this along with the links to all the software necessary to accomplish
the task. Surely I am not the only one who has experienced this issue?
Thanks in advance for your help.
SmartAceW0LF said:
I have an issue with corrupted firmware after trying to unlock my Sprint SPH-L720 for domestic GSM service. I hastily went through the procedures as directed in this thread http://forum.xda-developers.com/showthread.php?t=2530610. In hindsight I apparently should not have done this procedure due to the fact that my phone had the Knox kernel. (I surmise this from the ensuing error message I get on trying to boot the device since flashing. On boot I get a screen with the following details.
Odin Mode
Product Name: SPH-L720
Current Binary: Samsung Official
System Status: Official
Knox Kernel Lock: 0x0
Knox Warranty Void: 0x0
CSB-Config-LSB: 0x30
Write Protection: Enable
EMMC Burst Mode: Enabled
Start [224, 1440]
SW Rev. Check Fail : Fused : 5 ; Binary : 1
Above info is listed in very small print at top left of screen
Then in middle of screen...
Firmware Upgrade Encountered an issue. Please select recovery
mode in Kies & try again.
So here is what I need help with that I can not seem to find specific
details about. I need to get the device back in working order again
evidently by flashing the proper stock firmware and then restore the
factory image. I can not seem to find a thread detailing exactly how to
do this along with the links to all the software necessary to accomplish
the task. Surely I am not the only one who has experienced this issue?
Thanks in advance for your help.
Click to expand...
Click to collapse
Try this
http://forum.xda-developers.com/showthread.php?t=2485502
Sent from my SPH-L720 using XDA Free mobile app
Edit
Sorry for the double post.

Knox 0x1 (2)

Any one know what mean this?In download mode apear knox 0x1 (2) . I try to flash official but the same.
I believe mine is the same, the previous owner said this is because the device has been rooted.
That happened wen you flash a costum firmware,kernel or recovery!!!that flag you Knox counter(samsung warranty void)!!!!
Also check this out:
http://www.kingoapp.com/help/samsung-knox-counter.htm

[Q] Reading the custom binary counter

Hello all, I've got a AT&T S4 sgh-i337 with the locked mk2 bootloader. Bought new, still under warranty (well.. supposedly
I'm trying to go back to bone stock to return it; I think I did because when going into odin download mode, I see the following:
PRODUCT NAME: SGH-I337
CURRENT BINARY: Samsung Official
SYSTEM STATUS: Official
KNOX KERNEL LOCK: 0x0
KNOX WARRANTY VOID: 0x0
CSB-CONFIG-LSB: 0x30
WRITE PROTECTION: Enable
eMMC BURST MODE enabled
I did lots of reading and found some info I don't completely understand (go figure haha). I read that even when the S4 does not DISPLAY the binary counter, said counter is still there and reviewed when the phones are returned.
My 2 questions are...
1) if the custom binary counter is indeed there, is there an adb shell command I can run to READ the counter?
2) if the binary counter is there and I need to reset it... will the triangle away method work with my locked (and "unlockable" mk2 bootloader? -- under supported devices for triangle away, I see "Samsung Galaxy S4 AT&T SGH-I337 UNLOCK BOOTLOADER".. I'm afraid they meant to say "UNLOCKED" bootloader... in which case, I'd be out of luck.
Thanks a bunch!
R
No one knows? any info or guidance? Thanks
The following is just my opinion.
Both Samsung and AT&T offer a 1 year warranty on the Galaxy S IV phones. Since you are on MK2, I would guess your phone is at least 1-1/2 years old, so any worry about the warranty is pointless, since the phone is no longer under warranty.
You want to return the phone to AT&T? If that is the case (you don't state where) then the likelihood of anyone checking any of the counters is extremely unlikely, let alone any hidden counter, if it exists.
In my opinion, I wouldn't worry about it. Just flash it back to full stock, whichever version you can put your hands on, and you'll be fine.
creepyncrawly said:
The following is just my opinion.
Both Samsung and AT&T offer a 1 year warranty on the Galaxy S IV phones. Since you are on MK2, I would guess your phone is at least 1-1/2 years old, so any worry about the warranty is pointless, since the phone is no longer under warranty.
You want to return the phone to AT&T? If that is the case (you don't state where) then the likelihood of anyone checking any of the counters is extremely unlikely, let alone any hidden counter, if it exists.
In my opinion, I wouldn't worry about it. Just flash it back to full stock, whichever version you can put your hands on, and you'll be fine.
Click to expand...
Click to collapse
Thank you very much for taking the time to reply creepyncrawly! Much appreciated.
I was going to return it to Samsung as I bought it refurbished at BB a couple months back.. I believe they honor the 1hr warranty on factory refurb phones (but I might be wrong)
Anywho.. I kept working on it, testing new stuff, different stuff and finally was able to get everything working nicely by forcing it to take the I337UCUFNB1 upgrade.
Thank you again, cheers!

Confused about my Note 3 N900V

I apologize if this is already here, I could not find it using mobile app search. I have a Verizon Note 3 that says SM-N900V both in Odin mode and in settings. However, in Odin mode it doesn't say anything at all about KNOX. No version or warranty or anything similar. The only place it mentions KNOX is also in the settings, and it aayd version 2.3. Every image I've seen pertaining to the Verizon model shows that it has this. I'm curious if mine has the KNOX firmware or just the software?
knox is implemented on the kernel. you can check the status of it if you download knox checker at the play store or going to bootloader. but other than that those are just software check's. to my knowledge
I'm referring to the line in Odin mode that says "KNOX WARRANTY VOID 0x0"(or 0x1 if tampered with). This is absent from mine. There is no mention of KNOX at all in Odin mode, this confused me because I was under the assumption the Verizon model had this.
Pretty sure you don't use Odin for Knox check. Its either volume up power and home button or volume down can't remember. Download mode or something. Some one will chime in I'm sure.
Sent from my SM-N900V using XDA Free mobile app
I would post pics or links if it would let me. To the best of my knowledge, in Odin (download) mode on the phone, most Samsung phones list whether Knox is implemented in the kernel as well as if the phone has been tampered with. The line I have seen in most pics says either "KNOX WARRANTY VOID" or "WARRANTY BIT" followed by a number showing whether the phone has been rooted or tampered with. It shows 0x0 or 0 for phones that haven't been rooted and 0x1 or 1 for phones that have. I am only trying to figure out why it is absent on mine, while I've read that the N900V has this. I'm trying to figure this out because I want to root the device and it makes it difficult when everything but the model number is different from the how-to methods
EDIT: The firmware mine is running is N900VVRUEOF1. And download mode looks like this:
ODIN MODE
PRODUCT NAME: SM-N900V
CURRENT BINARY: Samsung Official
SYSTEM STATUS: Official
REACTIVATION LOCK: OFF
QUALCOMM SECUREBOOT: ENABLE (CSB )
RP SWREV: S1, T1, R1, A4, P1
SECURE DOWNLOAD: ENABLE
UDC START

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