LG G2 D802 Screen Issues - G2 Q&A, Help & Troubleshooting

hi, i got LG G2 D802 international version, i have a problem with my screen,when i turn on the phone screen doesnt come up, so i thought the screen might be faulty, i ordered a new screen and replaced it, still i got the same problem so This is a software error ? i can hear the touch working in background but screen is blacked out :/ ,Please help me with this issues, Flashing the phone will fix this? i did factory reset once, it didn't fix the issues. after replacing the screen it was working fine for about 20mins, 20 secs after plugin in the earphone it went dark again :crying: .. how do i install the CM11?its a problem since i cant add softwares and edit options in the phone

Demitha said:
hi, i got LG G2 D802 international version, i have a problem with my screen,when i turn on the phone screen doesnt come up, so i thought the screen might be faulty, i ordered a new screen and replaced it, still i got the same problem so This is a software error ? i can hear the touch working in background but screen is blacked out :/ ,Please help me with this issues, Flashing the phone will fix this? i did factory reset once, it didn't fix the issues. after replacing the screen it was working fine for about 20mins, 20 secs after plugin in the earphone it went dark again :crying: .. how do i install the CM11?its a problem since i cant add softwares and edit options in the phone
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It might be main board problem, i suppose so. I encountered some case like you.

hungnguyen490 said:
It might be main board problem, i suppose so. I encountered some case like you.
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Click to collapse
did you get it fixed?

Demitha said:
did you get it fixed?
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Click to collapse
just sent my phone to technical central and got main board replacement

hungnguyen490 said:
just sent my phone to technical central and got main board replacement
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Click to collapse
dang :/ i don't have that option so flashing the phone wont fix this :crying:

Demitha said:
dang :/ i don't have that option so flashing the phone wont fix this :crying:
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Click to collapse
Do you see the lg logo when your device boot up?

hungnguyen490 said:
Do you see the lg logo when your device boot up?
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Click to collapse
some times it comes up for a second and goes away :/ , Please help me out guys, i worked for a month to buy this phone :/

Demitha said:
some times it comes up for a second and goes away :/ , Please help me out guys, i worked for a month to buy this phone :/
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Click to collapse
there seems hardware issue happening. So, you should send your phone to care service for repairing.

Related

Urgently help please(sudden black screen)

Today i take my my phone for check facebook status,but when i did push lock button(power button) nothing happaned then i though its bugged and powered again then nothing happaned..I takeout battery and re put then still nothing
now phone totaly black touchscreen workin, ihear sounds when i touch it or booting sound..but no screen
I am really confused,what happaned to my phone.
any1 know about it ?
vhd99 said:
Today i take my my phone for check facebook status,but when i did push lock button(power button) nothing happaned then i though its bugged and powered again then nothing happaned..I takeout battery and re put then still nothing
now phone totaly black touchscreen workin, ihear sounds when i touch it or booting sound..but no screen
I am really confused,what happaned to my phone.
any1 know about it ?
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Click to collapse
you haven't turned the brightness all the way down have you
vhd99 said:
Today i take my my phone for check facebook status,but when i did push lock button(power button) nothing happaned then i though its bugged and powered again then nothing happaned..I takeout battery and re put then still nothing
now phone totaly black touchscreen workin, ihear sounds when i touch it or booting sound..but no screen
I am really confused,what happaned to my phone.
any1 know about it ?
Click to expand...
Click to collapse
Service centre.
Skander1998 said:
Service centre.
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Click to collapse
not possible..I bought it from another a country.so will not work on my country..
Even i tried reflash phone,it sucesfully flashed,bu still same..
It may appear that your phone has suffered a hardware malfunction - You will either have to try and get it repaired or replaced.
vhd99 said:
not possible..I bought it from another a country.so will not work on my country..
Even i tried reflash phone,it sucesfully flashed,bu still same..
Click to expand...
Click to collapse
Still go to a service center, seems like your screen is hardware damaged for whatever reason, never heard of this though.
Explain the situation and they might fix it for free, probably not.
Skander1998 said:
Still go to a service center, seems like your screen is hardware damaged for whatever reason, never heard of this though.
Explain the situation and they might fix it for free, probably not.
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Click to collapse
well..instead goin service center,i bought new lcd for 215 USD..And problem solved :d
vhd99 said:
well..instead goin service center,i bought new lcd for 215 USD..And problem solved :d
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Click to collapse
How long did the job take?
zoso28 said:
How long did the job take?
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Click to collapse
10 minute..if you ask me it was super easy,easier than any phone..

[Q]Thin blue line on screen

Today morning wokeup with a bright day,
I saw my phone working normal
I have mahdi rom on my phone..
But theres no issue with rom or any mod is what im sure about..
I looked at my phone..
And im having a very thin blue line on the right of the screen which is probably a hardware issue as it doesnt get captured in the screenshots..
And my power button doesnt work anymore any better.. After fighting with it and has been same since 6 months.. It works..
And the line came from today morning..
When i boot the phone its in red at google logo and fades away n when completes the boot.. It comes from start with blue everywhere on screen..
I have been using the phone like 2 years and so please help me with the problem if anyone else may have came across
Do a factory reset and report back! ?
it does appear even on the twrp,bootloader and even on boot logo of circles too,
so will a factory reset solve it?
sid21 said:
it does appear even on the twrp,bootloader and even on boot logo of circles too,
so will a factory reset solve it?
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Click to collapse
I don't think so, it is probably a hardware issue. Maybe you can check the inner parts of the phone or send it to a repair service. It seems like the connector between the motherboard and the screen is the reponsible.
TheDeathlord said:
I don't think so, it is probably a hardware issue. Maybe you can check the inner parts of the phone or send it to a repair service. It seems like the connector between the motherboard and the screen is the reponsible.
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Click to collapse
Thank you for the reply,
Hope its just a connection problem cause i cant afford screen right now.. I have used my phone with soo much care and yet this happening is very sad for me..

[Q] LG G2 Screen Freeze (I'm starting to hate this phone)??

Hi guys
Something else that may be relevant is....
That it will always boot the LG logo so what ever is going wrong kicks in just after the LG logo
Even when the screen is completely dead i can get the lg logo up by holding the power button.
..
I've the same issue...
Hello Inked
I've exactly the same freezing on my D802 for more than one month now... And I have no idea what's happening too...
I brought it to a phone shop, he told me it's certainly a motherboard issue, he can repair it for 250€!... Way too expensive for me!
So, I decided to find a motherboard by myself and I don't find... I'm trying at this point to find the same phone with a broken screen to mix components.
It's a D802 32GB and it's quite rare in Europe unfortunatly.
So if someone has an idea how to fix this I'm at your disposal! And I can imagine it's the same for Inked.
I will try to post a video of the freezing problem tomorrow.
Go to http://forum.xda-developers.com/showpost.php?p=56259958&postcount=18. Read the guide to fix your phone
Are you sure it's the same issue?
Here is a video I've made of what's happening, the phone is not rooted (never been), flashed with rom stock EUROPE OPEN 20D, and hard reset:
dropbox.com/s/l7wnnbz9nn9thme/2014-11-27%2022.08.01.mp4?dl=0
atchoop said:
Are you sure it's the same issue?
Here is a video I've made of what's happening, the phone is not rooted (never been), flashed with rom stock EUROPE OPEN 20D, and hard reset:
dropbox.com/s/l7wnnbz9nn9thme/2014-11-27%2022.08.01.mp4?dl=0
Click to expand...
Click to collapse
Your touch screen have dead zones. Replace touch screen to fix. Use Quickmemo draw any thing on touch screen to see dead zones
bluesky2307 said:
Your touch screen have dead zones. Replace touch screen to fix. Use Quickmemo draw any thing on touch screen to see dead zones
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I think touch screen is working because (it's not clear in the video) you can use the phone "normally" but the image stay frozen.
What do you guys think?
Inked_ said:
Thanks for all the replies Winking smile
I've tried using your link but when i try and click the “1. click here to view picture” link i just get a 404 error.
Having said that, its not that the screen has dead spots, the screen freezes and just looks like a screen shot until you turn the screen off for a few second and then turn it back on.
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I attacted image if your phone have problem with mainboard
bluesky2307 said:
I attacted image if your phone have problem with mainboard
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Click to collapse
Thanks for that...
But as atchoop says the screen is freezing as if you have taken a screenshot and doesn't start working again unless you turn the screen off for a few seconds.
A bit of an update......
I got the same effect as yours during few weeks then it comes back as my video shows because (I think...) I didn't use the phone for a while.
But I still don't know if it's mainboard or screen...

			
				
atchoop said:
I got the same effect as yours during few weeks then it comes back as my video shows because (I think...) I didn't use the phone for a while.
But I still don't know if it's mainboard or screen...
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Click to collapse
Have you had any luck atchoop?
I tried a new screen today but I have the same problem with just getting the LG logo and then a blank screen
Still no ideas ??

Elephone S7, touch screen not working...

Hi everyone, so as you probably already know I have a huge problem with my phone.
After few days of use a brand new phone Elephone s7, my screen just stopped working at all. It shows every thing correctly but when I press or touch screen nothing is happening.
All hard buttons are working fine...
I have tried to reset phone thru recovery mode but no changes.
My android version is 6.0
Any one knows what could happened? How to fix it?
https: //streamable. com/pom3l
Link to video shows how the touch screen is not working
Best regards.
misiek_mati said:
Hi everyone, so as you probably already know I have a huge problem with my phone.
After few days of use a brand new phone Elephone s7, my screen just stopped working at all. It shows every thing correctly but when I press or touch screen nothing is happening.
All hard buttons are working fine...
I have tried to reset phone thru recovery mode but no changes.
My android version is 6.0
Any one knows what could happened? How to fix it?
https: //streamable. com/pom3l
Link to video shows how the touch screen is not working
Best regards.
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Click to collapse
There's been a few screen broken issues, maybe best to return under warranty.
Sent from my Redmi Note 2 using Tapatalk
misiek_mati said:
Hi everyone, so as you probably already know I have a huge problem with my phone.
After few days of use a brand new phone Elephone s7, my screen just stopped working at all. It shows every thing correctly but when I press or touch screen nothing is happening.
All hard buttons are working fine...
I have tried to reset phone thru recovery mode but no changes.
My android version is 6.0
Any one knows what could happened? How to fix it?
https: //streamable. com/pom3l
Link to video shows how the touch screen is not working
Best regards.
Click to expand...
Click to collapse
bring your phone dead (no charging or 0% charging) then wait for 5 min untill your coll down and plug your phone to the charger and start it , now your touch of phone will work.
enjoy!!
miss engineer said:
bring your phone dead (no charging or 0% charging) then wait for 5 min untill your coll down and plug your phone to the charger and start it , now your touch of phone will work.
enjoy!!
Click to expand...
Click to collapse
Hi, did the power down etc solution work? I've the same issue.
S
My Elephone S7 screen became unresponsive today.
Sja0001 said:
Hi, did the power down etc solution work? I've the same issue.
S
Click to expand...
Click to collapse
I tried the power down idea and it didn't work for me. How else can I fix this unresponsive screen issue?
S.

Display not working on my pottter. Phone turns on but display is not turning on.

Hey guys .. iam a Moto g5 plus user.
My display is not turning on. But I can attend calls by swiping up when the phone rings , I have flashed twrp, and iam on Android extended experience now .
This issue happened when I was using phone casually, just like that my display got off and it never turned back on no matter what I tried,like switching off/on..or trying to get into twrp recovery.. nothing made the screen to turn back on.
Please help guys.
Thanks.
Sajik788 said:
Hey guys .. iam a Moto g5 plus user.
My display is not turning on. But I can attend calls by swiping up when the phone rings , I have flashed twrp, and iam on Android extended experience now .
This issue happened when I was using phone casually, just like that my display got off and it never turned back on no matter what I tried,like switching off/on..or trying to get into twrp recovery.. nothing made the screen to turn back on.
Please help guys.
Thanks.
Click to expand...
Click to collapse
Try booting to bootloader and see if the screen is working correctly, try flashing or if not Your screen got damaged by something or due to Falling. If you use a touch and put on screen you can see the display is working but the backlight is not(the light which is project the colours coming from device). You need to replace it.
riyan65 said:
Try booting to bootloader and see if the screen is working correctly, try flashing or if not Your screen got damaged by something or due to Falling. If you use a touch and put on screen you can see the display is working but the backlight is not(the light which is project the colours coming from device). You need to replace it.
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Click to collapse
i tried booting to bootloader. it didnt light up the screen. and i flashed stock rom through fastboot ,phone booted in stock i heard the 'hello moto sound' but still the screen was off.
i didnt damage the screen through fall or anything , this issue happened when i was using my phone normally.
Sajik788 said:
i tried booting to bootloader. it didnt light up the screen. and i flashed stock rom through fastboot ,phone booted in stock i heard the 'hello moto sound' but still the screen was off.
i didnt damage the screen through fall or anything , this issue happened when i was using my phone normally.
Click to expand...
Click to collapse
Then your screen need to be replaced. Some how your screen got screw and now it won't work. Did you try using a flashlight on screen if it working???
riyan65 said:
Then your screen need to be replaced. Some how your screen got screw and now it won't work. Did you try using a flashlight on screen if it working???
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Click to collapse
i didnt understand that,what do u mean?
Sajik788 said:
i didnt understand that,what do u mean?
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Click to collapse
Hardware failure.
Sajik788 said:
i didnt understand that,what do u mean?
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Click to collapse
You need to replace the screen from service centre to work your device again. And if you keep a touch on old screen you see the colours but that are very dim. So you need to replace the screen.
riyan65 said:
You need to replace the screen from service centre to work your device again. And if you keep a touch on old screen you see the colours but that are very dim. So you need to replace the screen.
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Click to collapse
okey,thanks..
ill goto service centre today..ill report here if they fix it.
but what made my display to fail custom roms,using phone while charging?..any idea ?

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