is my Battery Busted or my phone? - Galaxy S 5 Q&A, Help & Troubleshooting

So today my Likely 1 month old S5 showed the unpleasant behavior to not charge...
Well yes i tunred it on and of
And yes i took out the Battery fpr more than 5 minutes
and yes i Tryed another Charger.
It sumes up to no, no, no and no,
But i Noticed that if i turn it off and plug in the Charger it´s Pulsing sometimes there is a Battery with a Exclamation Mark in the Middle.
So anyone who can help me? is it a softwar thing or a Hardware? i got still Warranty on this little piece of... I realy Considering buying an HTC one M8 or a Sony Xpreia Z2 instead....
Thanks for your help in Advance
Greetings Darkmind

Darkmind82 said:
So today my Likely 1 month old S5 showed the unpleasant behavior to not charge...
Well yes i tunred it on and of
And yes i took out the Battery fpr more than 5 minutes
and yes i Tryed another Charger.
It sumes up to no, no, no and no,
But i Noticed that if i turn it off and plug in the Charger it´s Pulsing sometimes there is a Battery with a Exclamation Mark in the Middle.
So anyone who can help me? is it a softwar thing or a Hardware? i got still Warranty on this little piece of... I realy Considering buying an HTC one M8 or a Sony Xpreia Z2 instead....
Thanks for your help in Advance
Greetings Darkmind
Click to expand...
Click to collapse
Take it in for repair mate, it could be the battery, usb charging port or even your phone. No way we can tell from here. Btw i think the S5 is a great device, you`re just unlucky, it can happen sometimes.

gee2012 said:
Take it in for repair mate, it could be the battery, usb charging port or even your phone. No way we can tell from here. Btw i think the S5 is a great device, you`re just unlucky, it can happen sometimes.
Click to expand...
Click to collapse
thanks for reply. does it matter rthat i rooted it with towelroot?

Darkmind82 said:
thanks for reply. does it matter rthat i rooted it with towelroot?
Click to expand...
Click to collapse
To be sure try to unroot in the TR/superSU app, flash a stock rom and data factory reset.

As the follow up reply above suggests, you need to start by separating software from hardware issues. You can probably find out a lot more information by looking at the system log i.e. run a logcat to get more verbose details about the charging error. Depending on what you find there, you could proceed to steps such as resetting the battery stats or the suggestions that follow in this post.
If you aren't willing to do a logcat then the first thing that you should try is booting to recovery mode and wipe the system cache That may well resolve your issue right there.
If not, then heed the advice in the previous post. Backup anything important to you, then flash a 100% stock ROM, followed by a factory data reset. If that resolves the issue then the cause was almost certainly corrupt system files or settings.
If the problem still remains, then you have to start looking at hardware causes, starting with trying a different cable, different battery, gently rocking the cable in the USB socket at the base of the phone to try and discern if the pins are bent or making irregular contact, etc.
Whether the problem would be repaired free of charge under warranty is uncertain as we don't know yet if the cause is an unexpected failure or something that might be attributed to abuse e.g. dropped phone or damage to the USB port from rough use.
.

Related

No charge, no sync - loose MHL cable port.

Only had mine 3 weeks and its broken already. I have been using a desktop charger and have not been forcing it in at all, not once, I have always been very gentle inserting it it, anyway it no longer charges, it looks like the connectors have pushed themselves back so they are not flush anymore and thus no longer connecting to charge or sync.
Not happy about this at all, I had my desktop charger for my HD2 for 18 months with no problems at all, this suggest a very weak connector.
!!! BE CAREFUL !!!
Going to call in at Phones4you and see if they will swap it, I don't hold out much hope though.
Wow bad luck man, but really you don't need the F word to express your frustration.
stoolzo said:
Only had mine 3 weeks and its broken already. I have been using a desktop charger and have not been forcing it in at all, not once, I have always been very gentle inserting it it, anyway it no longer charges, it looks like the connectors have pushed themselves back so they are not flush anymore and thus no longer connecting to charge or sync.
Not happy about this at all, I had my desktop charger for my HD2 for 18 months with no problems at all, this suggest a very weak connector.
!!! BE CAREFUL !!!
Going to call in at Phones4you and see if they will swap it, I don't hold out much hope though.
Click to expand...
Click to collapse
was it an official desktop charger or 3rd party?
DO a factory reset using code *2767*3855#
(please not this will wipe everything including built in memory, so do backup before you proceed. Backup possible by moving content of internal memory to SD card by copy paste in file manager)
I had a problem when my phone stopped charging after I upgraded firmware, It would also launch Connected to computer screen when it wasnt . Thought its dead.
Did factory reset using this code and its working flawlessly ever since. Seems to be some kind of bug which happens out of nowhere as 2 people I know have experienced this after upgrading to KE2.
stoney73 said:
was it an official desktop charger or 3rd party?
Click to expand...
Click to collapse
I was going to ask exactly the same thing...
I think the OP means that the micro usb receptacle has come away from the board and has been pushed back into the body of the phone. I hope this is not going to turn out to be a common problem as it's something that seemed plague to the Nokia N900 and it took ages for Nokia to acknowledge a design/production fault.
great advice, now it wont boot at all, just goes round in circles....
F**cked.....
anyone got any ideas?
Hi, the charger isnt really the issue, i haven't had any problems inserting the phone into the charger, ie no resistance which suggests to me it was week or loose and has gradually pushed it self back over the last 2 weeks since I have had the charger. If thats the case it would have done this with any charger or cable.
Just spoke to phones4you, they are going to exchange it for me, they didnt even grumble after I told them what happened which I thought was odd, heading off now to pick it up.
Will be interesting to see if your wifi is any better on the new phone stoolzo. Maybe you could let us know. Thanks.
good old phones4you
got it already, yes I really have. Phones4you are just round the corner in PC world. Will check my wifi tonight and report back on the other thread.
Please change the thread title. All type of people view xda.
Sent from my GT-I9100 using XDA App
remove and reinsert battery
i had this issue when running custom kernels. somehow doesnt happen with stock.
issue happens like this:
u go to bed while charging
u wake up and the phoneis off or very hot with battery and temperature warning
u reboot and it doesnt reboot, doesn't boot, just goes in circle battery display/reboot cause it doesnt seem to charge neither have enough power to boot.
removing battery + cable then putting both back = it boots again and charge normally
stoolzo said:
Hi, the charger isnt really the issue, i haven't had any problems inserting the phone into the charger, ie no resistance which suggests to me it was week or loose and has gradually pushed it self back over the last 2 weeks since I have had the charger. If thats the case it would have done this with any charger or cable.
Just spoke to phones4you, they are going to exchange it for me, they didnt even grumble after I told them what happened which I thought was odd, heading off now to pick it up.
Click to expand...
Click to collapse
************************************************************
Yeah, did all the usual things, I have bricked phones before and always managed to turn them around but we have no CMR to flash anything from ROOT/SD so when it wouldn't boot after a factory reset I knew I was in trouble
The MHL port being loose was the tell tale sign of a fault as I hadn't misused it at all. When I compared it to my new phone I got today it was defo a little further back, just enough to prevent it connecting.
Good old phones4you, fault report to phone exchange in under an hour, impressive.
Just in case the charger had anything to do with this I am going to get rid, dont think it did but I don't want to risk it.
its this one:
http://www.mobilefun.co.uk/desk-dock-for-samsung-galaxy-s2-i9100-p29488.htm

Phone stuck on USB/charging... very weird

Hey there. I have my Galaxy S II (GT-I9100) for about a month, and since a couple of days ago it has been behaving very weirdly about USB and charging.
First of all, the phone thinks it has USB connected at all times. When I go to the settings menu try to enable mass storage it says USB is already connected, even though it isn't!!!
Sometimes when I start the phone it goes to that USB Kies screen and says "connected", when absolutaly no cables are connected AT ALL!!!
When I turn the cell off, remove the battery and plug it back in, without turning the phone on, the recharging battery icon appears, but blinks with a drained battery icon with a yellow exclamation sign and a thermometer which I sincerely have no idea what that means.
It also takes ages to recognize the power charger or when I really connect the USB cable. And finally, when I take them off, it also takes a while to "perceive" they're off and remove the charging lightning from the battery icons.
PRETTY PLEASE, SOMEONE HELP ME OUT, as I don't have time to take the phone to service, and didn't really want to do that
Thanks!!!
This has also happened to me and loads of other SGS2 users! Although usually it only happens sporadically and not constantly. It seems that it's a bad soldering job or dust/dirt has gathered in the microUSB port. You might be able to fix it, if you're *really* careful.
Quote from another thread;
JaX3RiR said:
Last night my phone wouldn't even start charging, so I decided to take matters into my own hands. With the smallest screwdriver I could find, I carefully 'lifted' the tiny PCB in the USB jack while blowing in at the same time. Sure enough, some sand particles fell out, and I haven't gotten carmode'd in nearly 13 hours now. Previously it would do it once every 15 minutes. So far so good, it seems.
Click to expand...
Click to collapse
Thanks for the help... but what is PCB? Is it the connector inside the "hole"?
Tried that and it stopped thinking USB was connected the whole time... on the other hand, it doesn't detect when I connect the USB cable
Lets try keeping 1 thread
Therere are other threads about it.
Read here:
http://forum.xda-developers.com/showthread.php?t=1132588&page=2
StupidIdea said:
Therere are other threads about it.
Read here:
http://forum.xda-developers.com/showthread.php?t=1132588&page=2
Click to expand...
Click to collapse
You can't talk on plural when you only point out one thread. And I've read that, but it isn't the same as my phone doesn't go in "car mode".
My phone's problem only resembled a problem JaX3RiR briefly mentioned in the middle of the thread.
I tried googling it before posting anything anywhere, but couldn't find anything useful.
Please don't try to look like a smartass like that and embarrass yourself. If you got nothing to add to the thread, it's best if you sit out of it. It's much more appreciated when helpful people like JaX3RiR post...
Hi,had the same problem,tried reflashing back to original firmware,but still had the same problem,,the only way i could boot the phone was through recovery mode,(reboot)Had to send phone back for possible repair??cut a long story short they sent me a new phone,,They said they couldnt repair the fault,something to do with the usb charging system,,So i would advise anyone with this specific problem,to send phone back,and get a replacement..hope you get it solved
Thanks mate, I sent mine today as well... I hope they act the same with me, as I'm afraid customer service around here always tries to incriminate the user not to use the warranty...
ghnogueira said:
You can't talk on plural when you only point out one thread. And I've read that, but it isn't the same as my phone doesn't go in "car mode".
My phone's problem only resembled a problem JaX3RiR briefly mentioned in the middle of the thread.
I tried googling it before posting anything anywhere, but couldn't find anything useful.
Please don't try to look like a smartass like that and embarrass yourself. If you got nothing to add to the thread, it's best if you sit out of it. It's much more appreciated when helpful people like JaX3RiR post...
Click to expand...
Click to collapse
There is no reason to be angry, I'm just trying to help, and just wanted that we all post in one thread, so it would be easier to track later.
I just posted longest thread. Here is another one if it helps to justify:
http://forum.xda-developers.com/showthread.php?t=1151863
I'm pretty sure you have the same problem. Sometimes Vlingo starts, sometimes phone thinks its charging, when trying to boot it shows battery image and won't boot, can boot only recovery and do restart from there.
Get of the high horse when people are trying to help you.
Are you sure you didn't connect USB cable upside down or bended USB port with the cable?
I have no idea what Vlingo is, and obviously I didn't connect the USB cable upside down. I don't think I bended the port with the cable since it still recognizes the cable for charging or booting and going directly into Kies mode, for example.
I am not on any high horse when people try to help me, as you could see my response towards the guys above. Your post wasn't sounding helpful at all, you were just sounding like "hey, you dumass noobie, don't open a new thread for yourself, check the forums first".
By the way, I also took a look at that thread you posted before posting mine, but I have no idea what is "car mode" on my phone...
Sorry if I sounded rough. I thought it is similar issue, so I posted link to longer thread. I had this issue myself.
Peace. Let us know what the service say .
This happened to me one week ago while on holiday....that temp indicator while charging plus the other stuff you mention....
Plus the phone went into flight mode and won't come out....
Got home and did a reset and phone now doesn't recognise sim card...
great phone but I'm a little disappointed
stevee1953 said:
Hi,had the same problem,tried reflashing back to original firmware,but still had the same problem,,the only way i could boot the phone was through recovery mode,(reboot)Had to send phone back for possible repair??cut a long story short they sent me a new phone,,They said they couldnt repair the fault,something to do with the usb charging system,,So i would advise anyone with this specific problem,to send phone back,and get a replacement..hope you get it solved
Click to expand...
Click to collapse
Hello,
Had the same problems aswell, only mine had a bunch of other problems aswell:
When I shut down my mobile it restarts itself and then shows a yellow exclamation mark with an tempgage. Only way to turn on my phone is to connect it with the charger, turn of my phone again, remove the charger and then the phone turned itself on again but without the temp gage.
My phone also thinks its charging when it is not, and when I am actually charging it, its not charging.
Also my PC does not recognize my phone so I am not able to update it.
I have also sent my phone for a repair, I will keep you guys posted.
greets from the netherlands
Yep, mine only got fixed by going into service. It got its mainboard warranty switched.
T- Mobile sent me a replacement phone
They seemed to know the symptoms when I explained what was happening
Same fault for me. Mainboard replaced, works fine now.
Sent from my GT-I9100 using XDA App
How did you guys get it fixed? Did you have to ship the phone out somewhere? How long did you have to wait to get it back? What was the process?
Thanks.
Mine is going to be repaired in two weeks.
I was the 8th SGS2 since tuesday which came in the repair center.
The repair guy said it is a manifacturing fault.
The phone gets hots, and outside temperature is cold, so it makes moisture in the phone.
This cause the phones power management to get fu up (SGS2 has a small battery inside of it, and that gets fu up). Only fix is replace hardware, but 9 of 10 times Samsung gives the fault to the customer. They say it has water damage and can't be fixed in warrenty...
I'm going to write a huge article about it, and I hope it will get published by a lot of site's soon. Phones he admitted having the problem: SGS1, SGS2 and SGSN.
I charged my GS2 2x by USB and it's discharged faster than by the sector
The USB power isn't enough for charge up the GS2 correctly
Are you guys suffering from rapid battery discharging, i have all of the above symptons but my battery drains within hours...I`ve even bought a brand new battery off ebay that is exacly the same issues... I`d like to send it back to O2 but i`ve rooted and flashed custom firmware...

Info Notifications

Hi guys
I have a bit of a problem and maybe some of you can figure out whats wrong...
I have a bug on my phone that when is off the power still shows the charging icon (well its more like starts and then ends charging not always the charging icon).
The phone seems to be working well and i can't send it to repare... 1 month of waiting is a bit too much.
Now my real question is that on GB theres no intrusion on this but in the ICS its always showing a error message and i can't do a thing on the phone until i press ok.
Does anyone knows a way (by setings or by any program or even coding something) to remove this irritating notification?
Thanks and hope you guys give me ideas of how to fix this
See attachment to see the box...
Ahmun_Ra said:
Hi guys
I have a bit of a problem and maybe some of you can figure out whats wrong...
I have a bug on my phone that when is off the power still shows the charging icon (well its more like starts and then ends charging not always the charging icon).
The phone seems to be working well and i can't send it to repare... 1 month of waiting is a bit too much.
Now my real question is that on GB theres no intrusion on this but in the ICS its always showing a error message and i can't do a thing on the phone until i press ok.
Does anyone knows a way (by setings or by any program or even coding something) to remove this irritating notification?
Thanks and hope you guys give me ideas of how to fix this
See attachment to see the box...
Click to expand...
Click to collapse
It's annoying, I agree with you.
I suppose you have already asked people in your Rom thread for help? And no-one was able to provide any?
As a last resort, I'd go all the way back to rooted GB, then flashed LP1 Repack, then reflashed your current ICS Rom. It's a long way, but you're sure to get a clean start with no annoying notifications.
I'm not saying that you have to do it - that's just what I'd do.
Should you decide to follow this advice, this is how you can get back to GB safely:
http://forum.xda-developers.com/showpost.php?p=22758543&postcount=6
chasmodo said:
It's annoying, I agree with you.
I suppose you have already asked people in your Rom thread for help? And no-one was able to provide any?
As a last resort, I'd go all the way back to rooted GB, then flashed LP1 Repack, then reflashed your current ICS Rom. It's a long way, but you're sure to get a clean start with no annoying notifications.
I'm not saying that you have to do it - that's just what I'd do.
Should you decide to follow this advice, this is how you can get back to GB safely:
http://forum.xda-developers.com/showpost.php?p=22758543&postcount=6
Click to expand...
Click to collapse
Thanks for the quick reply but this is not a problem with bad ROM installation... What I wanted was a way to remove this notifications box in ICS, cause this problem I also have it in GB only in GB does not show up this stupid dialog box every 2 seconds...
Easy! Happened to me once!
Reboot in cwm and wipe: cache, dalvik cache, batterystats and reboot! Done!
This can happen when a new rom is installed.. so the batterystats becomes "corrupted" and starts to report wrong voltages and wrong temperatures.
I know the steps that i provided you will solve it!
Sent from my GT-N7000 using Tapatalk 2
Did it help?
zylor said:
Easy! Happened to me once!
Reboot in cwm and wipe: cache, dalvik cache, batterystats and reboot! Done!
This can happen when a new rom is installed.. so the batterystats becomes "corrupted" and starts to report wrong voltages and wrong temperatures.
I know the steps that i provided you will solve it!
Sent from my GT-N7000 using Tapatalk 2
Click to expand...
Click to collapse
Hmmmm it also happened to you??? And when the phone was off and unplugged did it also show the charging symbol?
I thought it is hardware related cause it assumes its charging even when its unplugged and also when I reverted back to GB stock Rom and a costum Rom...
I'll go try it now and report if it helped.
Thanks a lot man, hope it will fix it...
If the above advice doesn't correct your problem, try cleaning the USB port and contacts CAREFULLY. You may have some debris shorting out your contacts.
Do a search. People were reporting similar problems several months ago.
Good Luck!
kraz
krazman325 said:
If the above advice doesn't correct your problem, try cleaning the USB port and contacts CAREFULLY. You may have some debris shorting out your contacts.
Do a search. People were reporting similar problems several months ago.
Good Luck!
kraz
Click to expand...
Click to collapse
That may be a solution... With what can I clean it? Alcohol it's good for that? I don't think that I have anything this small to fit it the usb port to clean it up... I'll manage something cause the earlier advise didn't seem to.help :S
Alcohol should work. But I would just try air first. That might clear out any "pocket dust" that may be in the port. Be careful...that port might be fragile!
krazman325 said:
Alcohol should work. But I would just try air first. That might clear out any "pocket dust" that may be in the port. Be careful...that port might be fragile!
Click to expand...
Click to collapse
As u sugested i've given a surch over the forum and i found that this is a too much normal issue to be let unknown to the responsables of Samsung not take care of this... I've seen different kind of work arounds since a replacement for the USB port (guess it's not's needed to replace the all mainboard to fix the USB port) to blow dry the phone. I'll try with a blow dryer but most of the users say that it didn't fixed it... Only opening the phone and cleaning it IP inside out. I'm not that at ease to opening my phone without breaking anything lololol so that i won't do, bit if USB ports are not to expensive and easy to install in a last resort i'll buy one and go see if there is a soul that knows how to do it
Thanks a lot for the help
I did replace my N900 micro USB port!
When i got my phone back it got a scratch in the screen! (not made by my friend)
Guess what?
The replacement of the micro usb port was made by a friend and the screen replacement was on Nokia and Nokia didn't saw it was opened by another person, and they said my warranty wasn't voided by anyone! (i didn't told them about the micro usb port of course)
But that's another story!
Hope you get it fixed!
Keep us updated

Feeling smart?Help me solve this..

So the problem is the following: my nex 4 has suddenly stopped charging..it was 2 days ago.The strange part is that when the system runs i can't charge the phone.It looks like the phone recognizes that i put the usb cable into it,but it shows the no charging sign on the battery history menu point (and the battery is discharging).And the twist is: when the phone is fully off and i put the usb into it it charges normally(white accu on black screen)but as soon as i turn on,it stops.
I did hard reset many times...Im on stock 4.3(unlocked bootloader,no root)
I changed the cable.No progress
I use a converter cause here in Hungary we have a two pin system,but this is nothing cause it has always worked.
Btw,the phone runs normally.
Any ideas?
First,I would like to get a solution,not a "RMA it answer",it would be the last option.
Thank you for your time.
My first thought would be to try a wireless charger.
Solutions Etcetera said:
My first thought would be to try a wireless charger.
Click to expand...
Click to collapse
This is a second option for me too.It just steps over the problem.But this will be my backup plan.Any further idea would be appreciated.
I've had this exact issue before.
Ended up being a problem with SuperSU.
xantonin said:
I've had this exact issue before.
Ended up being a problem with SuperSU.
Click to expand...
Click to collapse
I have no root at all.And also did hard reset as well.
lowert said:
I have no root at all.And also did hard reset as well.
Click to expand...
Click to collapse
If you have tried a full hard reset then its probably a hardware issue, not a software one. Try a different charger anyways, that could be it. Or like you've said, RMA or if your feeling brave you can open the phone up to see if anything battery related is loose/disconnected
22sl22 said:
If you have tried a full hard reset then its probably a hardware issue, not a software one. Try a different charger anyways, that could be it. Or like you've said, RMA or if your feeling brave you can open the phone up to see if anything battery related is loose/disconnected
Click to expand...
Click to collapse
Yes this was my first thought too.I just wanted to stay away from this thing,it's a little bit tricky when the phone is from England and I'm a thousand km away.But looks like I have no choice.Thanks for the confirmation.Any thoughts about the RMA?Will they repair it?Or Changing it?
lowert said:
Yes this was my first thought too.I just wanted to stay away from this thing,it's a little bit tricky when the phone is from England and I'm a thousand km away.But looks like I have no choice.Thanks for the confirmation.Any thoughts about the RMA?Will they repair it?Or Changing it?
Click to expand...
Click to collapse
You can try. Ring up google in hungary and see if they will do it. Otherwise you would have to find someone you know in the uk to return it.
One other thing, have you tried charging from a pc, not the mains? You could try that
lowert said:
So the problem is the following: my nex 4 has suddenly stopped charging..it was 2 days ago.The strange part is that when the system runs i can't charge the phone.It looks like the phone recognizes that i put the usb cable into it,but it shows the no charging sign on the battery history menu point (and the battery is discharging).And the twist is: when the phone is fully off and i put the usb into it it charges normally(white accu on black screen)but as soon as i turn on,it stops.
I did hard reset many times...Im on stock 4.3(unlocked bootloader,no root)
I changed the cable.No progress
I use a converter cause here in Hungary we have a two pin system,but this is nothing cause it has always worked.
Btw,the phone runs normally.
Any ideas?
First,I would like to get a solution,not a "RMA it answer",it would be the last option.
Thank you for your time.
Click to expand...
Click to collapse
Hi, I Do think the converter does not meet the specifications, if your device is off it generates just enough power to trigger the charge-regulator in your nexus4 and the phone is charging; if it is switched on, the phone drains so much power from your battery and/or charging unit that there is not enough voltage/mA-Load to switch the charge-regulator in your nexus4 to "On". The power provided by a converter is no sinus wave, it has irregular spikes and waves and this might over the time-being has "weakened" your Nexus- Charger or the charging controller in your phone.. Try another converter/charger combination if possible with a converter with pure sinus-wave output.
By "Hard reset" do you mean a "factory reset"?
I have an issue when the phone temporarily stopped charging, but it was a particular rom.
You can try buying a charging board replacement from ebay: http://www.ebay.com/sch/?_nkw=nexus%204%20usb%20charging%20replacement
greg17477 said:
By "Hard reset" do you mean a "factory reset"?
Click to expand...
Click to collapse
This. If you just went into settings and hit factory reset, it just wipes data, not the system. Try downloading the google images (Or wait for the KitKat OTA)
22sl22 said:
You can try. Ring up google in hungary and see if they will do it. Otherwise you would have to find someone you know in the uk to return it.
One other thing, have you tried charging from a pc, not the mains? You could try that
Click to expand...
Click to collapse
Okay,News...not charging from computer neither...it doesnt even recognizes it so I cant acces it trough computer.I will try with a different charger,but no chance this would be the problem

[Q] HELP! Note 4 unable to boot up

Hi guys!
So while using my phone halfway, it suddenly powered off and died. At first I thought it was something small and tried to power it on again, but unfortunately it seems to be a much bigger problem. I am unable to do anything with the phone at all. It's become a literal brick.
I have not done any rooting nor have I dropped the phone into the water. I dropped my phone a couple of times, but it was with a proper phone cover.
When I tried to charge my phone, the charging light did not come on. I have tried the battery in an external charging kit and it works fine, therefore I do not believe that it is a battery problem.
The lucky thing is that my phone is still under warranty. However, I was told that the SOP for servicing the phone is to remove all personal data during the recovery process.
Unfortunately, I didn't back up the files in my phone because I didn't see any signs that the phone was gonna die on me, so I was wondering if there was any other way to save my data.
I read online that it may be worth trying to use a USB jig to try to force the phone into download mode. Is this possible? Does anyone know where I may be able to purchase one?
Unfortunately, I do not know which specific model my carrier sells, but it's a Qualcomm 2.7 KHz 4G+ note 4. Can't remember the exact firmware it was running on, but it should be the latest stock firmware.
Would greatly appreciate any advice. Thanks!
Is there anyone here who has any advice for me?
royaloyalz said:
Is there anyone here who has any advice for me?
Click to expand...
Click to collapse
jig is basically a 300K ohm resistor across pins 4 and 5, so searching for brand names/judging by marketing descriptions won't help. It can only fix soft bricks for you, specifically it lets you enter download mode where you can use odin to flash stuff you want. It wont help you in any other way.
Now that we are clear, the cheapest ones I could find are these:
http://www.amazon.com/SainSonic-Dongle-Samsung-Captivate-Vibrant/dp/B0053H73JQ
http://www.amazon.com/Download-adapter-Samsung-Galaxy-Unbrick/dp/B008THL0V4
Buy whichever you like
And if its a hard brick, off to the service center you go!
PS: i have no idea about any way to backup from download mode, maybe someone else can help you on that part.
If you are able to dirty flash a rom and get it booting then you can backup all you want. Hope that works for you.
Thanks for the advice!
Unfortunately because I wasn't able to power up the device I had to send it into the service center. They replaced the motherboard and the charging point for me and I got back my phone 4 hours later.
Lesson learnt, always backup your data every day.

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