No charge, no sync - loose MHL cable port. - Galaxy S II General

Only had mine 3 weeks and its broken already. I have been using a desktop charger and have not been forcing it in at all, not once, I have always been very gentle inserting it it, anyway it no longer charges, it looks like the connectors have pushed themselves back so they are not flush anymore and thus no longer connecting to charge or sync.
Not happy about this at all, I had my desktop charger for my HD2 for 18 months with no problems at all, this suggest a very weak connector.
!!! BE CAREFUL !!!
Going to call in at Phones4you and see if they will swap it, I don't hold out much hope though.

Wow bad luck man, but really you don't need the F word to express your frustration.

stoolzo said:
Only had mine 3 weeks and its broken already. I have been using a desktop charger and have not been forcing it in at all, not once, I have always been very gentle inserting it it, anyway it no longer charges, it looks like the connectors have pushed themselves back so they are not flush anymore and thus no longer connecting to charge or sync.
Not happy about this at all, I had my desktop charger for my HD2 for 18 months with no problems at all, this suggest a very weak connector.
!!! BE CAREFUL !!!
Going to call in at Phones4you and see if they will swap it, I don't hold out much hope though.
Click to expand...
Click to collapse
was it an official desktop charger or 3rd party?

DO a factory reset using code *2767*3855#
(please not this will wipe everything including built in memory, so do backup before you proceed. Backup possible by moving content of internal memory to SD card by copy paste in file manager)
I had a problem when my phone stopped charging after I upgraded firmware, It would also launch Connected to computer screen when it wasnt . Thought its dead.
Did factory reset using this code and its working flawlessly ever since. Seems to be some kind of bug which happens out of nowhere as 2 people I know have experienced this after upgrading to KE2.

stoney73 said:
was it an official desktop charger or 3rd party?
Click to expand...
Click to collapse
I was going to ask exactly the same thing...

I think the OP means that the micro usb receptacle has come away from the board and has been pushed back into the body of the phone. I hope this is not going to turn out to be a common problem as it's something that seemed plague to the Nokia N900 and it took ages for Nokia to acknowledge a design/production fault.

great advice, now it wont boot at all, just goes round in circles....
F**cked.....

anyone got any ideas?

Hi, the charger isnt really the issue, i haven't had any problems inserting the phone into the charger, ie no resistance which suggests to me it was week or loose and has gradually pushed it self back over the last 2 weeks since I have had the charger. If thats the case it would have done this with any charger or cable.
Just spoke to phones4you, they are going to exchange it for me, they didnt even grumble after I told them what happened which I thought was odd, heading off now to pick it up.

Will be interesting to see if your wifi is any better on the new phone stoolzo. Maybe you could let us know. Thanks.

good old phones4you
got it already, yes I really have. Phones4you are just round the corner in PC world. Will check my wifi tonight and report back on the other thread.

Please change the thread title. All type of people view xda.
Sent from my GT-I9100 using XDA App

remove and reinsert battery
i had this issue when running custom kernels. somehow doesnt happen with stock.
issue happens like this:
u go to bed while charging
u wake up and the phoneis off or very hot with battery and temperature warning
u reboot and it doesnt reboot, doesn't boot, just goes in circle battery display/reboot cause it doesnt seem to charge neither have enough power to boot.
removing battery + cable then putting both back = it boots again and charge normally

stoolzo said:
Hi, the charger isnt really the issue, i haven't had any problems inserting the phone into the charger, ie no resistance which suggests to me it was week or loose and has gradually pushed it self back over the last 2 weeks since I have had the charger. If thats the case it would have done this with any charger or cable.
Just spoke to phones4you, they are going to exchange it for me, they didnt even grumble after I told them what happened which I thought was odd, heading off now to pick it up.
Click to expand...
Click to collapse
************************************************************
Yeah, did all the usual things, I have bricked phones before and always managed to turn them around but we have no CMR to flash anything from ROOT/SD so when it wouldn't boot after a factory reset I knew I was in trouble
The MHL port being loose was the tell tale sign of a fault as I hadn't misused it at all. When I compared it to my new phone I got today it was defo a little further back, just enough to prevent it connecting.
Good old phones4you, fault report to phone exchange in under an hour, impressive.
Just in case the charger had anything to do with this I am going to get rid, dont think it did but I don't want to risk it.
its this one:
http://www.mobilefun.co.uk/desk-dock-for-samsung-galaxy-s2-i9100-p29488.htm

Related

Something bricked my phone.

My phone, which I've had since waiting in line on March 24th quit on me today. I'm not sure if it was the culprit but, I installed a program called Lookout mobile security last night 5/6. When I started the phone this morning put it on the table, got some java and when I got back nothing..no buttons working...ok..no problem tried a soft reset...nothing..ok now starting to get worried. pluged into power source..boot up screen. whew..low battery. then blank, a few seconds..boot up screen AGAIN!..by now I'm in full freakout...Attempted to calm down.. didn't work..thought ok..most everything is backed up..lets do a hard reset..didn't WANT to but anyway! Did the hard reset .. Still had the same problem...Had to pinch myself HARD to make sure this wasn't a nightmare. Went to the TMobile store and the associate put me in touch with technical support (they were Super) Going to give me a new phone but, have to wait until next Friday to get it...and then tweaking and rebuilding it to what I want...I should have been ready for this coming from an iphone...All it takes is one $%@# program again, not saying it was the one mentioned above but, one with a malicious code or something that destroyed over five weeks of building a phone from scratch. Sorry about the rant... I still LOVE this phone. .
so you couldn't even boot it in to the bootloader? wow! Maybe you should flash HardSPL before trying to install that program again as there is far less chance of bricking it if you have HardSPL installed. Even if the rom gets completely stuffed, you can still boot it and reflash from SD.
All I can recommend is install a ROM via Micro SD card and maybe doing a Task 29 before you reinstall a ROM
for US Tmobile: http://forum.xda-developers.com/showthread.php?t=653614
For Leo: http://forum.xda-developers.com/showthread.php?t=609477
Or maybe try this thread: http://forum.xda-developers.com/showthread.php?t=668347
If those don't work then I don't know what else to recommend
They want my old phone back once I get the new one so, I'm going
to let them have it just as I turned it on yesterday. Let them
find out what the problem was created by.
I was about to install that "lookout" software...but after reading this I might as well hold on.
did you leave it on the charger overnight or did you just turn on your phone in the morning.
if you didnt have it charge all night, maybe all you needed to do was leave it on the charger a little longer before starting it back on.
i noticed that some phones with a dead battery and on the charger will sometimes not stay on until it has gotten a minimum charge on the battery.
Damitu said:
..most everything is backed up..<SNIP>...and then tweaking and rebuilding it to what I want...
Click to expand...
Click to collapse
Setting up the new phone shouldn't be a big deal if you did actually backup; just stick the old microSD in the new phone and run whatever backup app you had on the card.
I put it on the power supply and it is in the constant loop of
the first screen that appears. I am going to seriously look into
HardSPL. Thanks to all the good input from everybody.
Well now even customer service is at a loss. They cannot phantom why why two separate phones have the same problem. While I had CS on the phone we went thru various senario's to try to get the phone to operate properly. I even had them give me a new SIM card and that did not work...I suggested the problem might be the battery as it could have gone bad. You guys think the phone is playing hard to get--try to find a replacement battery! No stores within a 20 mile radius had one in stock....! Needless to say they are going to ship me yet another phone. plus a new battery and hopefully it will take care of the problem. The sales associate did a hard reset on both my old and the new phone without results so that unfortnately is not a viable solution. Now I am in the game I hate the most........The waiting one! ..
c_legaspi said:
did you leave it on the charger overnight or did you just turn on your phone in the morning.
if you didnt have it charge all night, maybe all you needed to do was leave it on the charger a little longer before starting it back on.
i noticed that some phones with a dead battery and on the charger will sometimes not stay on until it has gotten a minimum charge on the battery.
Click to expand...
Click to collapse
^^ what the op says above. This happened to me (and my gf as well) on our HD2s. The first time (mines) this happened, i hooked it up onto my car charger and immediately tried to turn it on.. it would go onto the TMO screen, but quickly shut down and loop. After realizing I may be trying to jump the step, I unhooked it from the charger, took the battery off, put it back on, hooked it back onto the charger and let it sit for about 10-20 minutes charging. Turned it back on and viola! It wasn't a brick.. I can almost guarantee this is your problem.
But I may be wrong lol...
So, now after 2 replacement phone sent to me, I find out that
it was the battery all along. Problem is that after the second phone
arrived and I had the same problem I called customer service and
explained it to them....They said a battery would be sent next day
air...Ok...called the next day and was told that the rep never sent
in the order...Long story short....I've almost been without my phone
for two weeks now and, all I need is a frelling battery.
Problem is there are NONE around me..I've tried every tm store in
the area, All radio shacks batteries plus...you name it....
I am being sent a battery UPS ground...could take 7 more days.
Just took the battery from my fiance's phone and it works
so, right now I would pay a ransom for a battery just to have my
phone back!
I had to do a hard reset after downloading that lookout trial.
at this point I don't know what caused it..Has anyone ever heard
of an application causing the battery to go bad?...I worked really
hard to keep the battery I had in good condition.. I hope UPS
delivers soon!
This is odd I have used Lookout Mobile on my phone since I had it. Mind you not had it for long, since April but still its never bricked or did anything that hindered the phone. I maybe another program.

Phone stuck on USB/charging... very weird

Hey there. I have my Galaxy S II (GT-I9100) for about a month, and since a couple of days ago it has been behaving very weirdly about USB and charging.
First of all, the phone thinks it has USB connected at all times. When I go to the settings menu try to enable mass storage it says USB is already connected, even though it isn't!!!
Sometimes when I start the phone it goes to that USB Kies screen and says "connected", when absolutaly no cables are connected AT ALL!!!
When I turn the cell off, remove the battery and plug it back in, without turning the phone on, the recharging battery icon appears, but blinks with a drained battery icon with a yellow exclamation sign and a thermometer which I sincerely have no idea what that means.
It also takes ages to recognize the power charger or when I really connect the USB cable. And finally, when I take them off, it also takes a while to "perceive" they're off and remove the charging lightning from the battery icons.
PRETTY PLEASE, SOMEONE HELP ME OUT, as I don't have time to take the phone to service, and didn't really want to do that
Thanks!!!
This has also happened to me and loads of other SGS2 users! Although usually it only happens sporadically and not constantly. It seems that it's a bad soldering job or dust/dirt has gathered in the microUSB port. You might be able to fix it, if you're *really* careful.
Quote from another thread;
JaX3RiR said:
Last night my phone wouldn't even start charging, so I decided to take matters into my own hands. With the smallest screwdriver I could find, I carefully 'lifted' the tiny PCB in the USB jack while blowing in at the same time. Sure enough, some sand particles fell out, and I haven't gotten carmode'd in nearly 13 hours now. Previously it would do it once every 15 minutes. So far so good, it seems.
Click to expand...
Click to collapse
Thanks for the help... but what is PCB? Is it the connector inside the "hole"?
Tried that and it stopped thinking USB was connected the whole time... on the other hand, it doesn't detect when I connect the USB cable
Lets try keeping 1 thread
Therere are other threads about it.
Read here:
http://forum.xda-developers.com/showthread.php?t=1132588&page=2
StupidIdea said:
Therere are other threads about it.
Read here:
http://forum.xda-developers.com/showthread.php?t=1132588&page=2
Click to expand...
Click to collapse
You can't talk on plural when you only point out one thread. And I've read that, but it isn't the same as my phone doesn't go in "car mode".
My phone's problem only resembled a problem JaX3RiR briefly mentioned in the middle of the thread.
I tried googling it before posting anything anywhere, but couldn't find anything useful.
Please don't try to look like a smartass like that and embarrass yourself. If you got nothing to add to the thread, it's best if you sit out of it. It's much more appreciated when helpful people like JaX3RiR post...
Hi,had the same problem,tried reflashing back to original firmware,but still had the same problem,,the only way i could boot the phone was through recovery mode,(reboot)Had to send phone back for possible repair??cut a long story short they sent me a new phone,,They said they couldnt repair the fault,something to do with the usb charging system,,So i would advise anyone with this specific problem,to send phone back,and get a replacement..hope you get it solved
Thanks mate, I sent mine today as well... I hope they act the same with me, as I'm afraid customer service around here always tries to incriminate the user not to use the warranty...
ghnogueira said:
You can't talk on plural when you only point out one thread. And I've read that, but it isn't the same as my phone doesn't go in "car mode".
My phone's problem only resembled a problem JaX3RiR briefly mentioned in the middle of the thread.
I tried googling it before posting anything anywhere, but couldn't find anything useful.
Please don't try to look like a smartass like that and embarrass yourself. If you got nothing to add to the thread, it's best if you sit out of it. It's much more appreciated when helpful people like JaX3RiR post...
Click to expand...
Click to collapse
There is no reason to be angry, I'm just trying to help, and just wanted that we all post in one thread, so it would be easier to track later.
I just posted longest thread. Here is another one if it helps to justify:
http://forum.xda-developers.com/showthread.php?t=1151863
I'm pretty sure you have the same problem. Sometimes Vlingo starts, sometimes phone thinks its charging, when trying to boot it shows battery image and won't boot, can boot only recovery and do restart from there.
Get of the high horse when people are trying to help you.
Are you sure you didn't connect USB cable upside down or bended USB port with the cable?
I have no idea what Vlingo is, and obviously I didn't connect the USB cable upside down. I don't think I bended the port with the cable since it still recognizes the cable for charging or booting and going directly into Kies mode, for example.
I am not on any high horse when people try to help me, as you could see my response towards the guys above. Your post wasn't sounding helpful at all, you were just sounding like "hey, you dumass noobie, don't open a new thread for yourself, check the forums first".
By the way, I also took a look at that thread you posted before posting mine, but I have no idea what is "car mode" on my phone...
Sorry if I sounded rough. I thought it is similar issue, so I posted link to longer thread. I had this issue myself.
Peace. Let us know what the service say .
This happened to me one week ago while on holiday....that temp indicator while charging plus the other stuff you mention....
Plus the phone went into flight mode and won't come out....
Got home and did a reset and phone now doesn't recognise sim card...
great phone but I'm a little disappointed
stevee1953 said:
Hi,had the same problem,tried reflashing back to original firmware,but still had the same problem,,the only way i could boot the phone was through recovery mode,(reboot)Had to send phone back for possible repair??cut a long story short they sent me a new phone,,They said they couldnt repair the fault,something to do with the usb charging system,,So i would advise anyone with this specific problem,to send phone back,and get a replacement..hope you get it solved
Click to expand...
Click to collapse
Hello,
Had the same problems aswell, only mine had a bunch of other problems aswell:
When I shut down my mobile it restarts itself and then shows a yellow exclamation mark with an tempgage. Only way to turn on my phone is to connect it with the charger, turn of my phone again, remove the charger and then the phone turned itself on again but without the temp gage.
My phone also thinks its charging when it is not, and when I am actually charging it, its not charging.
Also my PC does not recognize my phone so I am not able to update it.
I have also sent my phone for a repair, I will keep you guys posted.
greets from the netherlands
Yep, mine only got fixed by going into service. It got its mainboard warranty switched.
T- Mobile sent me a replacement phone
They seemed to know the symptoms when I explained what was happening
Same fault for me. Mainboard replaced, works fine now.
Sent from my GT-I9100 using XDA App
How did you guys get it fixed? Did you have to ship the phone out somewhere? How long did you have to wait to get it back? What was the process?
Thanks.
Mine is going to be repaired in two weeks.
I was the 8th SGS2 since tuesday which came in the repair center.
The repair guy said it is a manifacturing fault.
The phone gets hots, and outside temperature is cold, so it makes moisture in the phone.
This cause the phones power management to get fu up (SGS2 has a small battery inside of it, and that gets fu up). Only fix is replace hardware, but 9 of 10 times Samsung gives the fault to the customer. They say it has water damage and can't be fixed in warrenty...
I'm going to write a huge article about it, and I hope it will get published by a lot of site's soon. Phones he admitted having the problem: SGS1, SGS2 and SGSN.
I charged my GS2 2x by USB and it's discharged faster than by the sector
The USB power isn't enough for charge up the GS2 correctly
Are you guys suffering from rapid battery discharging, i have all of the above symptons but my battery drains within hours...I`ve even bought a brand new battery off ebay that is exacly the same issues... I`d like to send it back to O2 but i`ve rooted and flashed custom firmware...

Big voice talk problem and car mode notification

Ok so maybe I spoke too soon. Yesterday I was telling my brother that the Note is the most reliable phone I've ever owned.....then....
I started having issues with charging. My Note would not charge, then it would change after several resets. It would charge, then stop, then start again etc etc....making a lot of beeping noises.
Now, it seems to be charging, but Voice talk keeps loading, and I've turned off the home key activation option. I also get the notification icon saying to disable car mode.
I really hope someone can help, thanks in advance.
kris
Great, now it's not charging, again!
Actually when I get the notification issue from Voice talk, the battery starts charging for a second until the notification disappears and stops charging....
Now factory reset my phone again and charging worked while restarting and restoring but when loaded the voice talk app keeps coming up and going off, so I have a black flashing screen constantly....gonna try restarting/reset without restoring...
Hi leicashot, this shouldn't happen. Which firmware version are you currently running? I recommend installing the latest LB1 stock, unless you have AT&T Note.
Some users have reported similar symptoms when there was dust in the mini usb port. Try cleaning the device, and if all else fails, you should send it back to Samsung for repair.
Bassarnis said:
Hi leicashot, this shouldn't happen. Which firmware version are you currently running? I recommend installing the latest LB1 stock, unless you have AT&T Note.
Some users have reported similar symptoms when there was dust in the mini usb port. Try cleaning the device, and if all else fails, you should send it back to Samsung for repair.
Click to expand...
Click to collapse
I'm using the latest 2.6.35.7. Any idea how to try clean the port? Definitely seems like something is wrong with the port....
No charging issues for me but my Note started doing the driving mode thing at about 3am today and has been doing it on and off all day!
Exceedingly annoying!
are you trying to charge from a PC or a wall outlet?
I usually charge via mains but it wasn't charging or even plugged in at the time this started happening. It was just sitting on the table by my bed. I even powered it off but it switched itself back on!
Here is how to fix it.
Take out the battery and take a plastic edge like credit card or even a regular tiny small screwdriver and push the pins (strip) inside the phone. I mean, to take the screw driver and push in the pins back inside the phone, in inside the usb charging port. your problem will disappear. make sure your plastic flexible after-market phone cover has a big enough hole at the bottom to allow you to connect a usb cable easily to the phone, or else, cut open a bigger hole on the cover.
Good luck
so here it is again: you have to push in the usb port pins back inside the phone, straight in without bending them. you can also buy a usb charging port from ebay for 22 bucks and change it yourself in 10 minutes. its a hardware problem so stop resetting your phone.
Nop bro i dont think so, cuz it happened same with me sometime after i bought galaxy note same thing happened with me too. I mean exactly same. So before i didnt knew rooting and flashin roms and all so i gave to service centre and they put newer version of ron in it and my problem was fixed after that.
Sent from my GT-N7000 using XDA
coolcrab said:
Nop bro i dont think so, cuz it happened same with me sometime after i bought galaxy note same thing happened with me too. I mean exactly same. So before i didnt knew rooting and flashin roms and all so i gave to service centre and they put newer version of ron in it and my problem was fixed after that.
Sent from my GT-N7000 using XDA
Click to expand...
Click to collapse
Indeed. I remain convinced this is not hardware and is software related. The main reason for my thoughts there are that as well as the driving mode thing it seems that some piece of software is trying to load up as it asks me if I want to run whatever it is in either Clock or TuneIn Radio. Bizarre. Also, the first time it happened it was bang on 3am. Everytime I turned the phone off it would come back on exactly two minutes later.
The second night it started doing it bang on 1am.
I'm waiting to see what time it starts tonight.
It doesn't (so far) do it at all during the day.
Going to give it a couple of days to see what happens then go figure out how to go back to a factory ROM rather than the the Rocket 22 I have on here now.
Lakota said:
Indeed. I remain convinced this is not hardware and is software related. The main reason for my thoughts there are that as well as the driving mode thing it seems that some piece of software is trying to load up as it asks me if I want to run whatever it is in either Clock or TuneIn Radio. Bizarre. Also, the first time it happened it was bang on 3am. Everytime I turned the phone off it would come back on exactly two minutes later.
The second night it started doing it bang on 1am.
I'm waiting to see what time it starts tonight.
It doesn't (so far) do it at all during the day.
Going to give it a couple of days to see what happens then go figure out how to go back to a factory ROM rather than the the Rocket 22 I have on here now.
Click to expand...
Click to collapse
Same thing is happening to me. I tried pushing the USB pins in slightly. I'll let you guys know if it helped or not.
Sent from my GT-N7000 using xda premium
I've been having the same problem for a few days now.
I've just pushed the pins in with the corner of my charging cables connector and the problem stopped.
There was also a notification that flashed up saying something like: USB connector or device removed.
Voice talk is still managing to launch itself, even after pushing the pins in. I'm on stock LB2 so maybe I've finally found a reason to flash a GB rom?
Happened to me yesterday. Got a toothbrush and cleaned usb port on phone. Now seems ok
Sent from my GT-N7000 using xda premium
engineer
aftabbabar said:
Here is how to fix it.
Take out the battery and take a plastic edge like credit card or even a regular tiny small screwdriver and push the pins (strip) inside the phone. I mean, to take the screw driver and push in the pins back inside the phone, in inside the usb charging port. your problem will disappear. make sure your plastic flexible after-market phone cover has a big enough hole at the bottom to allow you to connect a usb cable easily to the phone, or else, cut open a bigger hole on the cover.
Good luck
so here it is again: you have to push in the usb port pins back inside the phone, straight in without bending them. you can also buy a usb charging port from ebay for 22 bucks and change it yourself in 10 minutes. its a hardware problem so stop resetting your phone.
Click to expand...
Click to collapse
this method solve my problem.

Random Power Off & Boot Loop Galaxy S4 GT-I9505

Hi,
Not sure what is happening to my phone. I have had stock 4.2.2 rooted with CF auto root for months and had no problems. A few weeks ago my phone started to randomly shut down, not properly just complete power off in an instant. It would then start to reboot and get to the Samsung S4 logo screen before powering off again and trying to reboot and then gets stuck in a constant loop. At first I was able to just reinstall CF root with Odin and it would start up OK. I could also get it to start by re-installing Philz recovery.
Now though, that doesn't work so this morning I installed JB 4.3 I9505XXUEMK8-PRE-ROOTED-KNOX-FREE-ODEX-FULL.tar.MD5 and it says that it is rooted and everything seems to be OK but after an hour or so it has started to randomly shut down again. If I attempt to go into recovery (stock) and clear the cache partition it will reboot normally and run for a while until I use an app and do it again. Am I doing something wrong here or is my phone just knackered?
Phooka
Maybe is coz the RAM is overloaded. Take a look in:
- Press HOME button for 2 secs
- U will see 3 icons in the bottom. Click on the "cheese"
- Tab "RAM"
- If ur phone use more of 1 GB of RAM for run ur apps maybe will be time of delete bloatware
I had the same problem in GT-I9500, I had to get it repaired in a service center.
There was a problem with mother board to charger port connection..
Hope it helps you!
Random Shutdown
praveen_kalasa said:
I had the same problem in GT-I9500, I had to get it repaired in a service center.
There was a problem with mother board to charger port connection..
Hope it helps you!
Click to expand...
Click to collapse
Thanks. Probably not as I've been told that warrantee will be void now as I've flashed whilst having Knox installed which I understand to be irreversable
random shuts and boot loops
Joku1981 said:
Maybe is coz the RAM is overloaded. Take a look in:
- Press HOME button for 2 secs
- U will see 3 icons in the bottom. Click on the "cheese"
- Tab "RAM"
- If ur phone use more of 1 GB of RAM for run ur apps maybe will be time of delete bloatware
Click to expand...
Click to collapse
Thanks. its running at 1.04 out of a possible 1.78G. When cleared it drops to 847 MB.
I Am Phooka said:
Thanks. its running at 1.04 out of a possible 1.78G. When cleared it drops to 847 MB.
Click to expand...
Click to collapse
If u wanna try to recover some RAM u can delete some bloatware that u dont use. Tc with what u delete. I let u some info about if u wanna try -> HERE
I have this problem, I swear it is because of the dodgy battery. (I have the BD battery)
When I plug it in to charge all works again properly.
Last night my battery was showing in the high 60's the phone went off. When I put charger in the battery was at 3%!
Very annoying, going to take to Geek Squad tonight and see if they wil lreplace battery. Guy here at work has same phone, different battery derial number and no problems at all.
Hopefully they will change the battery, I don't have any paperwork with me but the phone is obviously within the 1 year warrenty.
Random Shutdown and boot loop
choccy31 said:
I have this problem, I swear it is because of the dodgy battery. (I have the BD battery)
When I plug it in to charge all works again properly.
Last night my battery was showing in the high 60's the phone went off. When I put charger in the battery was at 3%!
Very annoying, going to take to Geek Squad tonight and see if they wil lreplace battery. Guy here at work has same phone, different battery derial number and no problems at all.
Hopefully they will change the battery, I don't have any paperwork with me but the phone is obviously within the 1 year warrenty.
Click to expand...
Click to collapse
Interesting. I have noticed a couple of times when I look at the battery stats that it has drained from say 90% to 3% in less than 1min, just a verticle line. When I plug it in to charge it says that it's at 90% or whatever it was. Other times it needs charging and is almost dead. It's as though it has shorted out. I wonder if that is the problem here.
random shuts and boot loops
Joku1981 said:
If u wanna try to recover some RAM u can delete some bloatware that u dont use. Tc with what u delete. I let u some info about if u wanna try -> HERE
Click to expand...
Click to collapse
Thanks for that. It's quite a list. I'll go through it and remove the ones i think i can do without and see how it goes.
Same Issue
I have the same problem with my I9505
- It shuts down randomly (sometimes you see a few seconds in advance that your connection to the mobile antennas disconnects), when you look at it, in the middle of a phonecall, ... whenever it's nog plugged in to the power of external battery
- It's almost impossible to get it powered on again (gets stuck in a loop of rebooting: most times at the Samsung logo or after it's on for a few seconds), unless you connect your charger that is connected to the powergrid or external battery
- sometimes it resets the phonelanguage to default (so in stead of for example Dutch, everything is in English again)
I just cleared the cache and removed some programs...
Fingers crossed
--> I'll give an update if anything changes
Random Shutdown and boot loop
LinusN said:
I have the same problem with my I9505
- It shuts down randomly (sometimes you see a few seconds in advance that your connection to the mobile antennas disconnects), when you look at it, in the middle of a phonecall, ... whenever it's nog plugged in to the power of external battery
- It's almost impossible to get it powered on again (gets stuck in a loop of rebooting: most times at the Samsung logo or after it's on for a few seconds), unless you connect your charger that is connected to the powergrid or external battery
- sometimes it resets the phonelanguage to default (so in stead of for example Dutch, everything is in English again)
I just cleared the cache and removed some programs...
Fingers crossed
--> I'll give an update if anything changes
Click to expand...
Click to collapse
I've tried that as well. Didn't work. The problem you describe is exactly the problem I have. I have ordered another battery but I don't think it's that. I'll let you know if it is. I hadn't noticed that it always boots OK if it is plugged into the mains. Wish I knew what was causing the problems.
Random Shutdown and boot loop
So I think I am finally getting somewhere. I took this screenshot straight after it shut down and got stuck in a boot loop. So I plugged it into the mains and it started OK. The battery just gives up when i stress the device with a hungry app or when booting which causes a heavy drain on the on the power even when its got a healthy charge. Got a new battery on order. Take a look at the screenshot. You can see the battery instantaneously drops to zero charge until it's re-booted on the mains.:laugh:
LinusN said:
I have the same problem with my I9505
- It shuts down randomly (sometimes you see a few seconds in advance that your connection to the mobile antennas disconnects), when you look at it, in the middle of a phonecall, ... whenever it's nog plugged in to the power of external battery
- It's almost impossible to get it powered on again (gets stuck in a loop of rebooting: most times at the Samsung logo or after it's on for a few seconds), unless you connect your charger that is connected to the powergrid or external battery
- sometimes it resets the phonelanguage to default (so in stead of for example Dutch, everything is in English again)
I just cleared the cache and removed some programs...
Fingers crossed
--> I'll give an update if anything changes
Click to expand...
Click to collapse
in the list I forgot to mention that the known wifi's are also wiped. --> you have to connect to them again...
I too am having this exact problem; I'm glad to hear it is not only me, not that it helps any of us.
I posted in another thread, but the symptoms everyone here are describing are exactly what I am seeing:
- Sudden battery drop from anything (it's happened to me before about 5 minutes after unplugging from the wall socket) to zero; then phone goes into a loop unless I plug it back into the mains socket
- When plugging into the mains socket with this issue, sometimes the battery is empty and sometimes it shoots straight back up to where it was
- Plants Vs Zombies 2 is the sure-fire way for me to reproduce this issue
- examined logs (although not sure if the right one) using CatLog; nothing obvious (in fact the last line on one of the logs is litterally cut halfway through)
- Wifi connection details lost occasionally
I have reflashed about 4 other (4.3) ROMs (and I tried a 4.4 GE one too) and they all seem to do the same; I am wondering if it is something to do with the non-Knox modems required to flash the 4.3 ROMs as I don't think I had this problem before updating to 4.3. I don't have the time or patience to revert back to a 4.2 ROM to test this though.
I can go for a couple of days without this happening, but fire up PvZ2 and here we go again.
I too have a new battery on order (allegedly genuine from a well-known auction site), so I will update this thread when that arrives to see if it makes any difference.
I don't like this post for one reason.... it means that the problem I am facing won't solve with a format and a new fresh flash... :crying:
I was spending some time on XDA searching for a good stable firmware to flash because I am having your exactly same issues on my phone... I just tought my phone got a bit messy because I have 130 apps installed and a lot of stuff on it.. so I was just thinking of solving all my problems with a new rom... but then I found this 3d...
So you are telling me that my problem won't get solved so easely? How am I going to deal with a Phone that randomly shuts up??? I need my phone and over the last week it got always worse.. first it shut up at about 5pm.. (at ca 15% charge) then at 3pm and 50% charge... today it shut up at 11am and 80% charge... soon I won't be able to use my phone at all!!
I'm happy I backed up all my data today, but it still doesn't solve my problem since I really need my phone... :crying:
This evening I'm going to flash anyway... let's see what happens..
PS I own a GT-I9505 with 4.2.2 stock rom (root)
Random Shutdown and boot loop
Sorry to hear there's a few more out there with the same problem that I am having. AhHm... Sorry, WAS having. I tried re-flashing all sorts of ROMS from 4.2.2 to Echoe KitKat 4.4, flashed CF Root, reinstalled philz touch recovery god knows how many times all to no avail. I now know that it is nothing to do with your ROM or phone setup. It's Samsungs crappy battery. As soon as I put in my new battery problems solved. I have been running multi-window apps whilst having FB on in the background and watching a film all at the same time. If this was gonna crash it would have done by now.
Problem solved. Don't buy the cheap SPB £9.99 one on ebay it has lots of bad reviews. I got this one with no problems:
http://www.ebay.co.uk/itm/GENUINE-S...114?pt=LH_DefaultDomain_3&hash=item3f278d6f32
Hope this helps and don't forget the thanks meter.
I Am Phooka said:
Problem solved.
Click to expand...
Click to collapse
I'm glad you solved.. this means there could be a solution to my problem... in any case the fact that alla batteries here seem to fail in the same week is really strange!!
And the thing I hate most is that a 500€ phone shouldn't be dying after just some months!
After having spent some time googling around.. I found a solution... well, not exactly a solution... let's say I found the core of the problem...
I found some very interesting posts on the misfuncion on all Samsung S4 Batteries Made and Produced in China with SN starting with BD....
And guess what? my battery corresponds!!
If you look at the battery you will notice that it is a little "bumped" and not perfectly flat...
Here in Italy many users went to samsung customer service and got the battery replaced!
Tomorrow I will check to see if I can get a new battery... for now I'm happy to know exactly what to do in order to get my phone working again!
Samsung Batteries beggining with BD.
I Am Phooka said:
Sorry to hear there's a few more out there with the same problem that I am having. AhHm... Sorry, WAS having. I tried re-flashing all sorts of ROMS from 4.2.2 to Echoe KitKat 4.4, flashed CF Root, reinstalled philz touch recovery god knows how many times all to no avail. I now know that it is nothing to do with your ROM or phone setup. It's Samsungs crappy battery. As soon as I put in my new battery problems solved. I have been running multi-window apps whilst having FB on in the background and watching a film all at the same time. If this was gonna crash it would have done by now.
Problem solved. Don't buy the cheap SPB £9.99 one on ebay it has lots of bad reviews. I got this one with no problems:
http://www.ebay.co.uk/itm/GENUINE-S...114?pt=LH_DefaultDomain_3&hash=item3f278d6f32
Hope this helps and don't forget the thanks meter.
Click to expand...
Click to collapse
nioBee said:
After having spent some time googling around.. I found a solution... well, not exactly a solution... let's say I found the core of the problem...
I found some very interesting posts on the misfuncion on all Samsung S4 Batteries Made and Produced in China with SN starting with BD....
And guess what? my battery corresponds!!
If you look at the battery you will notice that it is a little "bumped" and not perfectly flat...
Here in Italy many users went to samsung customer service and got the battery replaced!
Tomorrow I will check to see if I can get a new battery... for now I'm happy to know exactly what to do in order to get my phone working again!
Click to expand...
Click to collapse
Yeah I found that out tonight also. I called samsung earlier today and they said if it is less than 2 years old they will repair it and I should send it to them. I have flashed so many ROMS since I purchased it last year and one or two with Knox which as we know registers that it has had a custom download which voids the warrantee so I thought it would be a waste of time sending it to them. Also I need my phone for work so it was easier to purchase a new battery.
Bad samsung batteries
nioBee said:
After having spent some time googling around.. I found a solution... well, not exactly a solution... let's say I found the core of the problem...
I found some very interesting posts on the misfuncion on all Samsung S4 Batteries Made and Produced in China with SN starting with BD....
And guess what? my battery corresponds!!
If you look at the battery you will notice that it is a little "bumped" and not perfectly flat...
Here in Italy many users went to samsung customer service and got the battery replaced!
Tomorrow I will check to see if I can get a new battery... for now I'm happy to know exactly what to do in order to get my phone working again!
Click to expand...
Click to collapse
Hi,
Do you have a link to the info? was it on an official samsung site?

N910F - strange issues with charging

Hello everybody,
- On monday i ran into a strange problem with my N910F. At first it was just not charging whatsoever.
- after the phone ran out of power, i attempted to charge it which gave me a brick with a black screen, vibrating short every two seconds
- Fine by me i thought, went and got a replacement battery (after checking simple stuff like the physical state of the battery (normal) and killing the batterystats (which i heard both yay and nay about so i decided to give it a try).
- Replacement battery charged overnight on the USB Port of my computer (2.0, for the completionists) went smooth (didn't turn it on, just had this bubble animation of charging).
- Turned it on this morning (booting apparently took 3% off my battery) and all well so far.
- finally in my chair at work i plugged it into my power cable (genuine Samsung FastCharging adapter that came with the phone itself) and nothing happened
- tried another adapter (some cheapo 1A adapter) which started charging around 10secs after connecting but decided to stop charging after a couple of minutes
- some shaking and gentle knocking brought back the charging symbol for some seconds, seemed like some loose contact or a broken cable so i felt fancy and plugged the very same cable (the one originally shipped with the phone) to my laptop. started charging instantly and no shaking or knocking stopped this (so no loose contact or broken cable at all)
This is the story until now, put together as complete and organized as possible. For now i'm stuck to charge my phone on the laptop or computer which seems to work. In this progress above i tested around 7 chargers, 3 laptops, 2 computers, 10 cables and 3 screens with both batteries, although the workaround i have now is only tested with the genuine cable as i was just done with testing for the night.
Now for my questions (apart from a touch with the magical fix-everything tool):
- What i see as possible causes based on my very shallow knowledge are either the microUSB port on the phone or the power distribution unit. Anyone has an idea what to check?
- As i have no idea how deep the OS goes, could it be a software issue by any chance?
Even though the device is only ~9 months old, I don't like the idea of going through Samsung for this one as i tripped KNOX already.
Hope there's still hope for me
Cheers,
Fachtal
sooooooo, does nobody have an idea lying around somewhere?
Fachtal said:
Hello everybody,
- On monday i ran into a strange problem with my N910F. At first it was just not charging whatsoever.
- after the phone ran out of power, i attempted to charge it which gave me a brick with a black screen, vibrating short every two seconds
- Fine by me i thought, went and got a replacement battery (after checking simple stuff like the physical state of the battery (normal) and killing the batterystats (which i heard both yay and nay about so i decided to give it a try).
- Replacement battery charged overnight on the USB Port of my computer (2.0, for the completionists) went smooth (didn't turn it on, just had this bubble animation of charging).
- Turned it on this morning (booting apparently took 3% off my battery) and all well so far.
- finally in my chair at work i plugged it into my power cable (genuine Samsung FastCharging adapter that came with the phone itself) and nothing happened
- tried another adapter (some cheapo 1A adapter) which started charging around 10secs after connecting but decided to stop charging after a couple of minutes
- some shaking and gentle knocking brought back the charging symbol for some seconds, seemed like some loose contact or a broken cable so i felt fancy and plugged the very same cable (the one originally shipped with the phone) to my laptop. started charging instantly and no shaking or knocking stopped this (so no loose contact or broken cable at all)
This is the story until now, put together as complete and organized as possible. For now i'm stuck to charge my phone on the laptop or computer which seems to work. In this progress above i tested around 7 chargers, 3 laptops, 2 computers, 10 cables and 3 screens with both batteries, although the workaround i have now is only tested with the genuine cable as i was just done with testing for the night.
Now for my questions (apart from a touch with the magical fix-everything tool):
- What i see as possible causes based on my very shallow knowledge are either the microUSB port on the phone or the power distribution unit. Anyone has an idea what to check?
- As i have no idea how deep the OS goes, could it be a software issue by any chance?
Even though the device is only ~9 months old, I don't like the idea of going through Samsung for this one as i tripped KNOX already.
Hope there's still hope for me
Cheers,
Fachtal
Click to expand...
Click to collapse
You seemed to have tried using the cheap charger which allowed you to charge after shaking it a bit, have you tried purchasing a new genuine charger?
Sent from my trltexx using XDA Premium 4 mobile app
Tripping Knox does not necessarily mean that you've lost warranty.
Battlehero said:
You seemed to have tried using the cheap charger which allowed you to charge after shaking it a bit, have you tried purchasing a new genuine charger?
Sent from my trltexx using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I tried around 7 adapters (from cheap ones to genuine galaxy S3, Note2, and Note4), around 10 different cables (again, from cheap ones to genuine samsung cables), 3 Laptops (again with all cables), 2 computers (all cables) abd one of those mobile charging battery things.
The only thing that works is either the genuine cable on my computer or the same cables on my screen at work.
@geevh that's news to me. As far as i heard is tripping know equal to losing warranty.
Fachtal said:
I tried around 7 adapters (from cheap ones to genuine galaxy S3, Note2, and Note4), around 10 different cables (again, from cheap ones to genuine samsung cables), 3 Laptops (again with all cables), 2 computers (all cables) abd one of those mobile charging battery things.
The only thing that works is either the genuine cable on my computer or the same cables on my screen at work.
@geevh that's news to me. As far as i heard is tripping know equal to losing warranty.
Click to expand...
Click to collapse
Have you tried to flash stock firmware, in case it's the kernel?
KNOX warranty shouldn't void your warrant in the EU as I have gotten two knox tripped devices repaired from Samsung before.
Sent from my SM-N910F using XDA Premium 4 mobile app
Battlehero said:
Have you tried to flash stock firmware, in case it's the kernel?
KNOX warranty shouldn't void your warrant in the EU as I have gotten two knox tripped devices repaired from Samsung before.
Sent from my SM-N910F using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I just flashed the official ROM using Odin. Had some problems getting the phone connected while in DL mode (didn't work at all while in normal android mode).
This seemed to be a dirty flash (already was on stock Rom, just put CWM on, rooted the phone and replaced the kernel to have SELinux permissive for Viper4Droid) as it didn't go through the setup process and was like before.
Anyway, charging still doesn't work. Is there anything else I can test? I'm nearly at the point where I migrate back to my old SGS3 and have the N910F sent to the carrier (well, in the end it will go to Samsung) to get it fixed.
Thanks about the whole Knox false knowledge.
Cheers, Fachtal
Fachtal said:
I just flashed the official ROM using Odin. Had some problems getting the phone connected while in DL mode (didn't work at all while in normal android mode).
This seemed to be a dirty flash (already was on stock Rom, just put CWM on, rooted the phone and replaced the kernel to have SELinux permissive for Viper4Droid) as it didn't go through the setup process and was like before.
Anyway, charging still doesn't work. Is there anything else I can test? I'm nearly at the point where I migrate back to my old SGS3 and have the N910F sent to the carrier (well, in the end it will go to Samsung) to get it fixed.
Thanks about the whole Knox false knowledge.
Cheers, Fachtal
Click to expand...
Click to collapse
I would just give the device in for repairs but make sure to flash a full stock rom and factory reset before giving the phone, since you have already tried everything else.
Good luck
Battlehero said:
I would just give the device in for repairs but make sure to flash a full stock rom and factory reset before giving the phone, since you have already tried everything else.
Good luck
Click to expand...
Click to collapse
Well, flashing stock ROM seems to be slightly less relaxing than I thought. It feels like I have to connect the phone to the pc, put it on the table in a very specific position/way and then hope that it doesn't disconnect halfway through flashing...
This has become quite an adventure so far and I hope I'll get this done so i can get rid of this very expensive paperweight
Thanks for all the help so far, I guess I'll add the explanation from my carrier/Samsung as soon as I (hopefully) get my device back.
Fachtal
PMIC or Charging IC is probably broken on the mainboard, i hear more N4's have this problem.
Best is to send it for warranty or let the components be replaced by a "good" repair shop.
Most service centers don't check knox status so i would go for that, if all fails take it for repairs if the costs are not too high.
Hi guys, back for a rather unexpected "solution"
When i finally freed up some time to actually get to the carrier shop to get my phone fixed, I was in for a rather embarrasing experience.
The lady in the shop pulled a charging cable and an adapter out of a box, plugged my phone in and it suddenly charged as if nothing ever happened. Now, some time later, it still works perfectly fine, as if there never were problems...
I have absolutely no idea on what happened. Before going to the shop i obviously flashed the stock rom yet again (with the usual wipe user data/cache/dalvik procedure).
Now, on what i had when the problems started: stock BOC5 ROM, touch CWM, rooted and with a custom kernel for SEAndroid permissive (emotion something i believe the kernel was called). Now during my rather extensive troubleshooting I actually flashed the stock ROM at least once and the issue persisted, which is why i just stood there, staring on my charging phone, my jaw somewhere on its way to the ground, unable to form any proper words :silly:
So basically, does someone have a possible explanation to clear this up? If not, I'll consider this thread solved i guess^^
In the meantime, I downgraded to Stock 4.4.4 with CWM, root and xposed (which i really missed on Lolli) and I'd say I'm happy with this :victory:
Fachtal
Fachtal said:
Hi guys, back for a rather unexpected "solution"
When i finally freed up some time to actually get to the carrier shop to get my phone fixed, I was in for a rather embarrasing experience.
The lady in the shop pulled a charging cable and an adapter out of a box, plugged my phone in and it suddenly charged as if nothing ever happened. Now, some time later, it still works perfectly fine, as if there never were problems...
I have absolutely no idea on what happened. Before going to the shop i obviously flashed the stock rom yet again (with the usual wipe user data/cache/dalvik procedure).
Now, on what i had when the problems started: stock BOC5 ROM, touch CWM, rooted and with a custom kernel for SEAndroid permissive (emotion something i believe the kernel was called). Now during my rather extensive troubleshooting I actually flashed the stock ROM at least once and the issue persisted, which is why i just stood there, staring on my charging phone, my jaw somewhere on its way to the ground, unable to form any proper words :silly:
So basically, does someone have a possible explanation to clear this up? If not, I'll consider this thread solved i guess^^
In the meantime, I downgraded to Stock 4.4.4 with CWM, root and xposed (which i really missed on Lolli) and I'd say I'm happy with this :victory:
Fachtal
Click to expand...
Click to collapse
It's sound strange but a couple of years ago i read somewhere,forgotten where and about the specific device. The thing was that phone wasn't charging eather ,and now it comes.....the solution was turnig around the charger in te power socket.
ludoke said:
It's sound strange but a couple of years ago i read somewhere,forgotten where and about the specific device. The thing was that phone wasn't charging eather ,and now it comes.....the solution was turnig around the charger in te power socket.
Click to expand...
Click to collapse
this indeed sounds strange. And honestly, i didn't pay attention on the orientation of the power adapter (although my stock samsung one is always in the same orientation because the cable goes out on the side (which means it worked in the same direction as it didn't before).
The only even remotely considerable approach would be that the custom kernel along with this synapse app somehow screwed with the power intake and i forgot to wipe everything when i first flashed stock over it, meaning that synapse still had its fingers in the system screwing around with that.
But then again, as I seem to be the only one with this problem and this custom kernel had more than just a few users I don't think this is the way it went (I don't even use an unusual collection of root Apps which could cause some sort of malfunctioning combination of effects).
I had a few evenings just thinking about this and draw some simple mindmaps/schematics to make some sort of a sense...

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