Samsung Galaxy S4 Sound/Calling problems - Galaxy S 4 Q&A, Help & Troubleshooting

Hello,
since a few months i've had some problems while making phone calls:
-I can barely hear the other person talking, the volume is on max but i still can't understand what they're saying.
-People can not hear me, unless i put on the speaker. When i turn on the speaker, we can hear each other.
-When i plug in my earphones, we can both hear each other too.
I've googled many times but have not yet found an answer. If anyone could help me with this, please do.

Model, rom, kernel .. A little bit of info.. Thanks

dylandonkel said:
Hello,
since a few months i've had some problems while making phone calls:
-I can barely hear the other person talking, the volume is on max but i still can't understand what they're saying.
-People can not hear me, unless i put on the speaker. When i turn on the speaker, we can hear each other.
-When i plug in my earphones, we can both hear each other too.
I've googled many times but have not yet found an answer. If anyone could help me with this, please do.[/QUOTE
ther should be mic prob for u
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Click to collapse

razz7 said:
dylandonkel said:
Hello,
since a few months i've had some problems while making phone calls:
-I can barely hear the other person talking, the volume is on max but i still can't understand what they're saying.
-People can not hear me, unless i put on the speaker. When i turn on the speaker, we can hear each other.
-When i plug in my earphones, we can both hear each other too.
I've googled many times but have not yet found an answer. If anyone could help me with this, please do.[/QUOTE
ther should be mic prob for u
Click to expand...
Click to collapse
Which rom, kernel are using please tell
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Click to collapse

mukeshpacheria said:
razz7 said:
Which rom, kernel are using please tell
Click to expand...
Click to collapse
Hello,
I'm not much of an android geek and i haven't rooted my phone, so bare with me if i can'y deliver all said information you guys ask for.
I went into the system data option thingy,
(I'm dutch).
Kernel: 3.4.0-1854187
Android version: 4.4.2
Click to expand...
Click to collapse

sound problem
im in this problem,tried all ways to wipe this problem off,tried to change roms,making noise cancellation on and off worked for me some time,then fed up with problem and repaired it with local store,think its only way bcause is hardware prob

Related

Problem: Using handsfree and getting call waiting- cant hear conversation

This has been bugging me since i got the phone
If i am on my handsfree talking to someone, and get an incoming call waiting call, the person who i am talking to can no longer hear me. its a big problem
anyone have this problem/sort it out?
is no one else getting this?
nawfalah said:
This has been bugging me since i got the phone
If i am on my handsfree talking to someone, and get an incoming call waiting call, the person who i am talking to can no longer hear me. its a big problem
anyone have this problem/sort it out?
Click to expand...
Click to collapse
My experience is that, when there is a call waiting call comes in, the speaker phone turns on by itself. You may check if you have the same situation. Your other side cannot listen to you because you are far away from your phone and the speaker phone cannot pick up your voice.
Here is the fix from the forum if your case falls into this: http://forum.xda-developers.com/showthread.php?p=3336118
zenith.ch said:
My experience is that, when there is a call waiting call comes in, the speaker phone turns on by itself. You may check if you have the same situation. Your other side cannot listen to you because you are far away from your phone and the speaker phone cannot pick up your voice.
Here is the fix from the forum if your case falls into this: http://forum.xda-developers.com/showthread.php?p=3336118
Click to expand...
Click to collapse
cheers mate thats sorted me out

HD2 in-call volume

Hi,
I am about to get myself an HD2 in the next few days. I wanted to ask you to tell me how do you find the in-call volume of the device. I have a hearing problem so i need a loud device.
Thank you
dddnnnggg said:
Hi,
I am about to get myself an HD2 in the next few days. I wanted to ask you to tell me how do you find the in-call volume of the device. I have a hearing problem so i need a loud device.
Thank you
Click to expand...
Click to collapse
mine is a tmous branded version.
to be honest, it isn't the loudest device i have had. when making a call i often find myself trying to turn it up more often than not. it is as though the sound isn't concentrated and seems a little more spread out, if that makes more sense. but when i put to max (not needed for every call) i can hear without any problem...and it doesn't sound distorted.
hope that helps.
cheers.

Galaxy phone reception is bad for me :( :(

Hello everyone i have had my galaxy for awhile now and i dont know why i never posted this but phone reception is very bad. When someone calls me or i call someone i can hardly hear them, this is with the volume turned up to max.....is there a volume hack or something to turn up volume on inner calls past the max ?....anything at all would be helpful.
There is a way to turn up your volume but you'd have to do it every time you reboot your phone, just search the forums for it. I never had a problem with my galaxy s phones gt-i9000m and I had two of them. Maybe your phone is defective and you can exchange it?
khmerpride said:
There is a way to turn up your volume but you'd have to do it every time you reboot your phone, just search the forums for it. I never had a problem with my galaxy s phones gt-i9000m and I had two of them. Maybe your phone is defective and you can exchange it?
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Click to collapse
I have seen that hack other problem is I bought the phone from a friend.
Sent from my GT-I9000M using XDA App
jark99 said:
Hello everyone i have had my galaxy for awhile now and i dont know why i never posted this but phone reception is very bad. When someone calls me or i call someone i can hardly hear them, this is with the volume turned up to max.....is there a volume hack or something to turn up volume on inner calls past the max ?....anything at all would be helpful.
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Click to collapse
are you sure you are putting the earpiece where it's supposed to go?
if you have it higher, you wont hear it, if you have it lower you wont hear it
it has to be exactly facing your inner drums
it's the same with all other phones i've had in the past
have you tried Bluetooth? perhaps that will work better for you?
my SGS sounds loud and clear, and i got bad hearing
Same problem with mine. I find it has something to do with the signal though. When I call OCTranspo or my voicemail or something it's loud and clear, but when I speak to people it always sounds like they're whispering.
hmm it seems fine right now....i really hope it was cause i was in a dead spot or low signal reception when i was on the phone....i will monitor the phone for the next few days and post here if i fall into this problem again thanks for the help guys!...oh and Gamer ill look into that bluetooth headset maybe.
the first 2 are recorded messages, so the audio quality is expected to be the same all the time
those are very good point of reference
that means whatever it is the problem is not the phone earpiece, but the people talking on their end
otherwise you'll be hearing whisper like sound from the voice recorded systems
nemethb said:
Same problem with mine. I find it has something to do with the signal though. When I call OCTranspo or my voicemail or something it's loud and clear, but when I speak to people it always sounds like they're whispering.
Click to expand...
Click to collapse
I used that hack. worked alright

[Q] Echo in calls

Does anybody else have problems where the person you call hears them selves talk? There voice is echoing!
Does flashing a custom rom stop this or is it because of the Crystal Talk stuff?
Thanks
It is possible that you're using speakers and the voice is so loud that they actually hear themselves? If you have not flash a custom rom and you're on official rom then no, you should ask the company to look into this if you still have the warranty.
shad0wboss said:
It is possible that you're using speakers and the voice is so loud that they actually hear themselves? If you have not flash a custom rom and you're on official rom then no, you should ask the company to look into this if you still have the warranty.
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Click to collapse
It's not on loud speaker and the volume is at the lowest point. I only got it on Thursday arranged for it to go back.
Does it do it everywhere? I have had problems with all of my tmobile phones on occasion. Not sure why. My last phone used to do it all the time. Very annoying. Only had it happen once with the defy in the last month.
someAZdude said:
Does it do it everywhere? I have had problems with all of my tmobile phones on occasion. Not sure why. My last phone used to do it all the time. Very annoying. Only had it happen once with the defy in the last month.
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Never had it before with any phone I have owned. It's seems to be worse when i'm outside when the wind is hitting the second mic, also when this happens it sort of makes it sort of sound like i've got my head in a box when I talk. Hope that makes sense? Iv'e tried all the call quality settings but it's still the same. It has to be this Crystal Talk Type or what ever it is..
Thanks for the reply guys.
Our of curiosity, while this is happening, have you tried opening the usb cover to see if that changes the sound. There is at least one report of a "pressurized" effect on the Defy (as it's sealed) causing sound issues, relieved when the ysb cover or battery cover are removed.
scrannel said:
Our of curiosity, while this is happening, have you tried opening the usb cover to see if that changes the sound. There is at least one report of a "pressurized" effect on the Defy (as it's sealed) causing sound issues, relieved when the ysb cover or battery cover are removed.
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Click to collapse
hhmmmmm interesting, I did think about the hands free speaker being behind the battery cover when I tried calling someone and they said it was terrible echo.
I'll go and try it and let you know.
Thanks
echo?
hi guys. i have a real problem here.... when i call a friend or anyone else i can hear my voice repeated after 1 second just like an echo. many times i cant even hear what they are saying to me because i just listening my voice again and again.. i dont think that i am the onlyone with that problem because another friend who has a dhd rooted just like mine different roms has the same problems.... thnx for any help..
patomo09 said:
hi guys. i have a real problem here.... when i call a friend or anyone else i can hear my voice repeated after 1 second just like an echo. many times i cant even hear what they are saying to me because i just listening my voice again and again.. i dont think that i am the onlyone with that problem because another friend who has a dhd rooted just like mine different roms has the same problems.... thnx for any help..
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hey im having the same problem with my new defy plus phone? did you find any solutions
Please ask all questions in the Q&A section. Thread moved there.
Even if this thread is old, is there a solution?

[Q] Having problems on call volume on the other side of the call

Hi, does anyone have same problem as I? Almost everyone I call is telling me they can hear me very low. I can hear them perfectly and all of the rest regarding sound volume is perfect.
chimas16 said:
Hi, does anyone have same problem as I? Almost everyone I call is telling me they can hear me very low. I can hear them perfectly and all of the rest regarding sound volume is perfect.
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Click to collapse
Check to see if you have any gunk in the mic hole. I highly doubt that your mic is the issue.
chimas16 said:
Hi, does anyone have same problem as I? Almost everyone I call is telling me they can hear me very low. I can hear them perfectly and all of the rest regarding sound volume is perfect.
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Click to collapse
I've got exactly the same problem. The phone is brand new, the mic hole is not blocked at all. I dont want to send it to service beacause it takes like 2 weeks to get it solved. Are there any service codes for sm-g900f to solve such issues? Any suggestions?
riddle13 said:
I've got exactly the same problem. The phone is brand new, the mic hole is not blocked at all. I dont want to send it to service beacause it takes like 2 weeks to get it solved. Are there any service codes for sm-g900f to solve such issues? Any suggestions?
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Click to collapse
it happens to me sometimes. I am not sure if it is a fault in the handset or something else. normally it works fine, but yes I started getting complaints that my voice is far away after buying the S5 (happened to me 3 or 4 times within one month)
chimas16 said:
Hi, does anyone have same problem as I? Almost everyone I call is telling me they can hear me very low. I can hear them perfectly and all of the rest regarding sound volume is perfect.
Click to expand...
Click to collapse
Try turning off Noise Reduction in the dialer settings menu. This will cause this type of problem for some people. The other TW builds that have it, also have a touchscreen button so it can be easily disabled while in-call but ours is buried in the menu.
tdunham said:
Try turning off Noise Reduction in the dialer settings menu. This will cause this type of problem for some people. The other TW builds that have it, also have a touchscreen button so it can be easily disabled while in-call but ours is buried in the menu.
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Click to collapse
Thanks! I think that solved it!
chimas16 said:
Thanks! I think that solved it!
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Click to collapse
Good deal.
I used to have a lot of problems with that feature on my Galaxy SIII.
But it didn't seem to affect everyone.
tdunham said:
Try turning off Noise Reduction in the dialer settings menu. This will cause this type of problem for some people. The other TW builds that have it, also have a touchscreen button so it can be easily disabled while in-call but ours is buried in the menu.
Click to expand...
Click to collapse
It has not solved mine, though. I noticed that if there is an app running in the bacground it worsens the case. Do not know why. Perhaps I will debrand my phone and change it to xeo.

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