[Q] CAUTION! S4 Deletes Pics/Vids-An unpleasant surprise&hypothesis as to why - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

I made a discovery regarding pictures disappearing and videos becoming permanently corrupt that I find hard to believe, considering the presumed maturity of development (Product Management) on Samsung's Galaxy S4.
Discovery came in a "painful" way, i.e., emotionally - frustratingly - angering
It started when I lost several priceless pictures and videos from my daughter's graduation from the College of Nursing.
On our way home, I decided to move the pictures to a folder, I then deleted some pics and moved the entire folder to the memory card. I uploaded a few to my Onedrive but wanted to wait to get home to transfer the rest because of 4G costs.
Well, when I got home, most of the pictures were gone!!!
I was stumped.But it also explained what may have happened to the pics/vids I took of conversation between my mother and sister when my sister was breathing her last breaths, falling to cancer.
The good news for my daughter's pics is with Onedrive Synching, and WiFi in most places where I've taken photos, I've since retained most of my pictures, but some are gone forever, or so it would seem.
Here's my hypothesis I'd appreciate a response to.
I hypothesize that the cameras, during "capture" write to a temp folder in internal memory, then transfer the photos to either the internal camera folder, or to external "card" if that's how you have the camera set.
That's where the problem is. What if your SD card is bad, as I discovered was the case with mine? You can not write to it.
And here's my accusations against Samsung/google for what I consider to be minimally amateur Product Management/Development Management, at the least, if not injurious and worthy of a law suit by some ambulance chaser.
Based on observation and hypothesis, here are my accusations/analyses, :
AT&T/Samsung/google:
1. Do not allow me access to internal memory any more. The phone is "locked down" and therefore I cannot get to internal memory with undelete software.
2. Did not think through the ramifications of what that would mean in the event of accidental deletion of files, let alone priceless photos and videos, and so their amateur, imbecile brains failed to provide an undelete "button".
3. Do not verify written/moved files, before deletion, when the camera is configured to store images on the external card. They ASSume, rather, they surely were written, and simply delete them from the temporary area.
4. Do not warn me that the external card cannot be written to, and therefore fail at the move function.
laughable amateur stuff!!
Can anyone verify my hypothesis?
I'm further speculating the files remain in the temporary folder, deleted. Is this a correct hypothesis. One reason I believe it is, is because upon inserting an SD, the popup tells you it is configuring the SD for camera, except "burst". Of course, this adds 5. to the list above.
5. Do not test to then warn me, by simply writing a quick file to the card, that the card cannot be written to.
So when you shoot vids and photos, you can review them for a few minutes, then they "magically" "mysteriously" disappear (pics), or become corrupt (vids). I uploaded a video of a dolphin jumping fully out of the water to my facebook last week, I then went to show it to my daughter and it was gone, except it was on facebook,, in very poor quality.
Can anyone tell me where the temp folder it is? Is it accessible without "root" ing?
Will "root" ing format it?
I found a utility that can recover even after a format. Has anyone tried any of those after "root" ing?

SprintGalSII said:
Will "root" ing format it?
Click to expand...
Click to collapse
We need more information... but there is a good chance you can root without losing any data.
Go to your About Device and provide us with the listed fields.
Model Number
Baseband Version

THANK YOU!!! Here you go.
NighthawkXL said:
We need more information... but there is a good chance you can root without losing any data.
Go to your About Device and provide us with the listed fields.
Model Number:
Baseband Version:
Click to expand...
Click to collapse
[*]Model Number: SGH-I337
[*]Baseband Version: I337UCUFNC1
NOTE: I have a Samsung Galaxy S4 through AT&T. I can't figure out how to change my screen name from my first on here which was S2.

SprintGalSII said:
[*]Model Number: SGH-I337
[*]Baseband Version: I337UCUFNC1
Click to expand...
Click to collapse
Your in luck, simply go to https://towelroot.com/ on your phones web browser, tap the Lamba symbol which will download a APK, open the APK and install Towel Root, once the app is open hit the "Make it Ra1n" button. Once that's done head over to the Play Store and grab the SuperSU app. If you need further instruction you can PM me or call me via Skype.

Related

"IndexService" issue solved..(Quick battery drain & endless or error index process)

"IndexService" issue solved..(Quick battery drain & endless or error index process)
"IndexService" issue cause drain your battery very very quickly... Especially, if your sd card loaded with a lot of big pdf files...
If you dont want to index your "files" go to "s search" settings through menu softkey (long press for open s search then enter menu) and uncheck files... and voila.. your pdf's and another user files not index anymore..
Actually, i really want all of my files content index by note3.. This is very very useful for my pdf library.. But for my situation; several pdf's (some of them are big textbook's, thousands of page) cause never ending indexing process and it's ruin battery life terribly..
If someone find a REAL solution beside of mine, please tell us...
Reason4444 said:
"IndexService" issue cause drain your battery very very quickly... Especially, if your sd card loaded with a lot of big pdf files...
If you dont want to index your "files" go to "s search" settings through menu softkey (long press for open s search then enter menu) and uncheck files... and voila.. your pdf's and another user files not index anymore..
Actually, i really want all of my files content index by note3.. This is very very useful for my pdf library.. But for my situation; several pdf's (some of them are big textbook's, thousands of page) cause never ending indexing process and it's ruin battery life terribly..
If someone find a REAL solution beside of mine, please tell us...
Click to expand...
Click to collapse
There is an easy solution. Create a folder for your pdfs, drop a .nomedia file in the root of that folder, and put all of your pdfs you dont want indexed in there.
I found that the indexservice process is taking more cpu and time when I have more number of pdf files i my memory card.
So, right now either you can put less number of pdf files on your device to avoid the lag or just wait till the indexing completes.
After the indexing completes, the device works as wonderfully as it was working before inserting my memory card.
Hope I helped...Cheer!!!
Or you can just kill it in settings/apps/active...
It shuts up untill you reboot.
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
I really hope samsung pushes out an update about it. Even after indexing is done whenever I try to do something quickly it seems it will FC because of the indexer. can't really play any games on it as well because of it.
ShadowLea said:
Or you can just kill it in settings/apps/active...
It shuts up untill you reboot.
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
Click to expand...
Click to collapse
Wat you mean, i don't have root, wat i need to kill ?
WandersonGD said:
Wat you mean, i don't have root, wat i need to kill ?
Click to expand...
Click to collapse
I don't have root either. Just go to settings > general > application manager > running, tap .com.samsung.android.strokesearch:service. (down near the bottom) Hit 'Stop' and then 'yes'.
Now it stays away until you reboot, at which point you need to do this again. Bit tedious, but it's quicker than rooting.
Screenshot attached.
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
Easy way to root ant fix this issue
You can fix this issue very easily.
1. Root your phone in under 1 minute at towelroot.com
2. download a freezing app (I paid for a really good one, $6 for titanium backup pro)
3. freeze the offending service.
I didn't know how to do any of these things an hour ago. A quick google question for any you need to learn will give you easy answers.
towelroot is insanely easy. be sure your settings allow non play store apps to be installed; go to towelroot.com; click on the red symbol thing to download the apk; run the apk and you are rooted. done.
I have most recent OS and updates as of the date of this post, sprint Note 3 with 4.4.2 and cnc5 baseband/build number
NOT SOLVEDSamsung Galaxy Tab Pro battery still drains with yesterday's KK update
Reason4444 said:
"IndexService" issue cause drain your battery very very quickly... Especially, if your sd card loaded with a lot of big pdf files...
If you dont want to index your "files" go to "s search" settings through menu softkey (long press for open s search then enter menu) and uncheck files... and voila.. your pdf's and another user files not index anymore..
Actually, i really want all of my files content index by note3.. This is very very useful for my pdf library.. But for my situation; several pdf's (some of them are big textbook's, thousands of page) cause never ending indexing process and it's ruin battery life terribly..
If someone find a REAL solution beside of mine, please tell us...
Click to expand...
Click to collapse
I'm sorry, I don't understand what you mean by 'files' and 's search'. Do you mean that you have to uncheck each .pdf file in some way? What if we have thousands of them?
Or do you mean something else?
Someone else suggested putting all the .pdf files in a separate subdirectory and adding a .nomedia file. This hides ALL the .pdf files from every app that might search for them including the ones you use to read .pdf files.
We called Samsung this morning. Three levels, no help. They did NOT even understand the problem. "Do a factory reset." Did that, major nuisance, especially losing all the bookmarks in the .pdf files. No solution, it just started indexing again. It says it will take 5 hours to index and there are only 4 hours of battery left. If you plug it into the charger the Galaxy Tab shuts down after half an hour.
I was thinking of replacing my BLU phone (which has serious Play Store/storage problems) with a Samsung, but now I'm not so sure.
Bev999 said:
I'm sorry, I don't understand what you mean by 'files' and 's search'. Do you mean that you have to uncheck each .pdf file in some way? What if we have thousands of them?
Or do you mean something else?
Click to expand...
Click to collapse
Lomg press the menu softkey to bring up S Finder. Hit the menu softkey again, go to settings > Select Search Category. Uncheck everything. That's it.
Someone else suggested putting all the .pdf files in a separate subdirectory and adding a .nomedia file. This hides ALL the .pdf files from every app that might search for them including the ones you use to read .pdf files.
Click to expand...
Click to collapse
I've suggested that in several boards. It's what works for me. Frankly it's best to put one in every directory that you don't actively require the mediafiles from. (actively being ringtones and music.)
So any folder with documents, books, comics, navigation maps, magazines, films... You can launch all from the file explorers. (the maps don't need to be seen at all by mediascanners.) nomedia files apply to subdirectories as well, so one in each directory will suffice. You can copy one from the Android folder.
I've got one folder with 30GB worth of PDF files.
I do occasionally get an indexservice wakelock, but that's always because it hangs on a corrupt file, not the pdfs.
We called Samsung this morning. Three levels, no help. They did NOT even understand the problem. "Do a factory reset." Did that, major nuisance, especially losing all the bookmarks in the .pdf files. No solution, it just started indexing again. It says it will take 5 hours to index and there are only 4 hours of battery left. If you plug it into the charger the Galaxy Tab shuts down after half an hour.
Click to expand...
Click to collapse
Factory resets don't solve these things. Customer support employees are hired for their affinity with service, not their technical and product knowledge. They usually don't know much at all.
Sent from my SM-N9005 using Tapatalk 2
ShadowLea said:
Lomg press the menu softkey to bring up S Finder. Hit the menu softkey again, go to settings > Select Search Category. Uncheck everything. That's it.
I've suggested that in several boards. It's what works for me. Frankly it's best to put one in every directory that you don't actively require the mediafiles from. (actively being ringtones and music.)
So any folder with documents, books, comics, navigation maps, magazines, films... You can launch all from the file explorers. (the maps don't need to be seen at all by mediascanners.) nomedia files apply to subdirectories as well, so one in each directory will suffice. You can copy one from the Android folder.
I've got one folder with 30GB worth of PDF files.
I do occasionally get an indexservice wakelock, but that's always because it hangs on a corrupt file, not the pdfs.
Factory resets don't solve these things. Customer support employees are hired for their affinity with service, not their technical and product knowledge. They usually don't know much at all.
Sent from my SM-N9005 using Tapatalk 2
Click to expand...
Click to collapse
We have a Samsung Galaxy Tab Pro SM-T520 running android 4.4.2 just updated today. We also have a 12.2 Note, and I assumed things were similar. Maybe not. He just followed your instructions. Indexing is still running in the background. It won't stop. I'm reluctant to reboot, but will if it's necessary. Is it?
I don't understand how the .nomedia thing works for you and not for us. He uses ES File Explorer and EBookDroid and neither could see the files in the subdirectory containing the .nomedia file.
I would have assumed that if you persist you can find someone in the 'help' department who at least understands the problem. Apparently not.
This is extremely discouraging
Bev999 said:
We have a Samsung Galaxy Tab Pro SM-T520 running android 4.4.2 just updated today. We also have a 12.2 Note, and I assumed things were similar. Maybe not. He just followed your instructions. Indexing is still running in the background. It won't stop. I'm reluctant to reboot, but will if it's necessary. Is it?
I don't understand how the .nomedia thing works for you and not for us. He uses ES File Explorer and EBookDroid and neither could see the files in the subdirectory containing the .nomedia file.
I would have assumed that if you persist you can find someone in the 'help' department who at least understands the problem. Apparently not.
This is extremely discouraging
Click to expand...
Click to collapse
I've got a NotePro 12.2 too. Strange how it doesn't work on yours...
Is ES File Explorer not seeing the .nomedia files or is the folder suddenly empty?
Did he reboot after placing the files and changing the settings? Indexingservice will always run for a few minutes after a reboot.
Alright, have him hook the sdcard to a pc (preferably with a cardreader) and let explorer search it for 0kb files. It depends on your system language, in english you can search for 'size:empty'. You can also click the advanced search options and select size.
Any file it finds that isn't a nomedia file or a playlist, delete (or move to the pc.)
Then do the same with the tablet itself. (this will take a while, mtp is agonisingly slow.)
Surely at some point this must begin to make sense.
Sent from my SM-N9005 using Tapatalk 2
ShadowLea said:
Lomg press the menu softkey to bring up S Finder. Hit the menu softkey again, go to settings > Select Search Category. Uncheck everything. That's it.
I've suggested that in several boards. It's what works for me. Frankly it's best to put one in every directory that you don't actively require the mediafiles from. (actively being ringtones and music.)
So any folder with documents, books, comics, navigation maps, magazines, films... You can launch all from the file explorers. (the maps don't need to be seen at all by mediascanners.) nomedia files apply to subdirectories as well, so one in each directory will suffice. You can copy one from the Android folder.
I've got one folder with 30GB worth of PDF files.
I do occasionally get an indexservice wakelock, but that's always because it hangs on a corrupt file, not the pdfs.
Factory resets don't solve these things. Customer support employees are hired for their affinity with service, not their technical and product knowledge. They usually don't know much at all.
Sent from my SM-N9005 using Tapatalk 2
Click to expand...
Click to collapse
ShadowLea said:
I've got a NotePro 12.2 too. Strange how it doesn't work on yours...
Is ES File Explorer not seeing the .nomedia files or is the folder suddenly empty?
Did he reboot after placing the files and changing the settings? Indexingservice will always run for a few minutes after a reboot.
Alright, have him hook the sdcard to a pc (preferably with a cardreader) and let explorer search it for 0kb files. It depends on your system language, in english you can search for 'size:empty'. You can also click the advanced search options and select size.
Any file it finds that isn't a nomedia file or a playlist, delete (or move to the pc.)
Then do the same with the tablet itself. (this will take a while, mtp is agonisingly slow.)
Surely at some point this must begin to make sense.
Sent from my SM-N9005 using Tapatalk 2
Click to expand...
Click to collapse
The 12.2 Note hasn't been updated yet. Has yours? Fear and trepidation...
There were no 0-lenth files when he read the card on the computer. Sizes of the files seemed not-abnormal and he spot checked a few, which were OK. BTW, we're using linux, not windows.
Possible misunderstanding: Previously he created a subdirectory called .nomedia and put all the pdf files in it. The subdirectory itself was invisible to ES file explorer etc.. He's now putting all the pdf and epub files in /sdcard1/pdf and adding a 0-length file called .nomedia to the subdirectory.
The index service is running and the damn thing is warming up. He's plugging it into the charger and going to bed (he keeps odd hours.) More whenever.
Google doesn't seem to be willing to offer much help unless you own a Nexus -- they just tell you to contact your manufacturer. Given that they sell android to the manufacturers, presumably at a profit, this seems at the very least cheesy and certainly not in keeping with the "Do no evil" mantra. How can the manufacturers possibly be expected to cope with the inner workings of how the OS itself operates?
Skynet baby steps...
Bev999 said:
The 12.2 Note hasn't been updated yet. Has yours? Fear and trepidation...
Click to expand...
Click to collapse
Nope. Still on P905XXUANC3/P905XXUANA7/P905DBTANC3. (It's the LTE edition) I don't update a device unless the update improves something.
There were no 0-lenth files when he read the card on the computer. Sizes of the files seemed not-abnormal and he spot checked a few, which were OK. BTW, we're using linux, not windows.
Click to expand...
Click to collapse
Ah. I don't know the search string for Linux, sadly. But if the entire card was free of them, at least that's not the cause. (It usually is).
Possible misunderstanding: Previously he created a subdirectory called .nomedia and put all the pdf files in it. The subdirectory itself was invisible to ES file explorer etc.. He's now putting all the pdf and epub files in /sdcard1/pdf and adding a 0-length file called .nomedia to the subdirectory.
The index service is running and the damn thing is warming up. He's plugging it into the charger and going to bed (he keeps odd hours.) More whenever.
Click to expand...
Click to collapse
Ah. Folders with a . as the first symbol are hidden folders. They're still scanned by indexingservice, just not shown. (ES has an option in settings > Display to enable them) I usually just copy the .nomedia file from SDcard/Android and past it in the folder where I need it.
Basically it should be Sdcard(or sdcard1)/pdf, with in it the .nomedia file followed by all the pdfs. You can sort the pdf's into folders inside /pdf, because the nomedia file in /pdf excludes the folders in it as well.
Google doesn't seem to be willing to offer much help unless you own a Nexus -- they just tell you to contact your manufacturer. Given that they sell android to the manufacturers, presumably at a profit, this seems at the very least cheesy and certainly not in keeping with the "Do no evil" mantra. How can the manufacturers possibly be expected to cope with the inner workings of how the OS itself operates?
Click to expand...
Click to collapse
The issue doesn't exist on a Nexus because they don't have MicroSD slots. Samsung, HTC, Sony, LG and the others add the MicroSD slot and support themselves, and thus Google says is it their problem to solve. Makes sense, in a twisted sort of way.
Skynet baby steps...
Click to expand...
Click to collapse
I always thought that was EA Games...
ShadowLea said:
Nope. Still on P905XXUANC3/P905XXUANA7/P905DBTANC3. (It's the LTE edition) I don't update a device unless the update improves something.
Ah. I don't know the search string for Linux, sadly. But if the entire card was free of them, at least that's not the cause. (It usually is).
Ah. Folders with a . as the first symbol are hidden folders. They're still scanned by indexingservice, just not shown. (ES has an option in settings > Display to enable them) I usually just copy the .nomedia file from SDcard/Android and past it in the folder where I need it.
Basically it should be Sdcard(or sdcard1)/pdf, with in it the .nomedia file followed by all the pdfs. You can sort the pdf's into folders inside /pdf, because the nomedia file in /pdf excludes the folders in it as well.
The issue doesn't exist on a Nexus because they don't have MicroSD slots. Samsung, HTC, Sony, LG and the others add the MicroSD slot and support themselves, and thus Google says is it their problem to solve. Makes sense, in a twisted sort of way.
I always thought that was EA Games...
Click to expand...
Click to collapse
Another kernel update -- same one, but from the Samsung guy at Best Buy. The sfind thing is consuming as much battery as the screen. No way to stop it. Samsung apparently doesn't give a ****. Not happy here. One more trip across the street to see if the Samsung guy can locate some internal Samsung person who may be able to help. Yeah, right...
I just cleared cache with help of Titanium backup and problem was solved.
I have to mention I am rooted.
Bev999 said:
Another kernel update -- same one, but from the Samsung guy at Best Buy. The sfind thing is consuming as much battery as the screen. No way to stop it. Samsung apparently doesn't give a ****. Not happy here. One more trip across the street to see if the Samsung guy can locate some internal Samsung person who may be able to help. Yeah, right...
Click to expand...
Click to collapse
Hm.. You can try to go to settings > Applications > All > S Finder and force stop, clear data and cache; perhaps that has an effect. Also, delete any search widget.
It's so much not that Samsung doesn't care. It's more that the service employees are all monumental idiots. :silly:
ShadowLea said:
Nope. Still on P905XXUANC3/P905XXUANA7/P905DBTANC3. (It's the LTE edition) I don't update a device unless the update improves something.
Ah. I don't know the search string for Linux, sadly. But if the entire card was free of them, at least that's not the cause. (It usually is).
Ah. Folders with a . as the first symbol are hidden folders. They're still scanned by indexingservice, just not shown. (ES has an option in settings > Display to enable them) I usually just copy the .nomedia file from SDcard/Android and past it in the folder where I need it.
Basically it should be Sdcard(or sdcard1)/pdf, with in it the .nomedia file followed by all the pdfs. You can sort the pdf's into folders inside /pdf, because the nomedia file in /pdf excludes the folders in it as well.
The issue doesn't exist on a Nexus because they don't have MicroSD slots. Samsung, HTC, Sony, LG and the others add the MicroSD slot and support themselves, and thus Google says is it their problem to solve. Makes sense, in a twisted sort of way.
I always thought that was EA Games...
Click to expand...
Click to collapse
ShadowLea said:
Hm.. You can try to go to settings > Applications > All > S Finder and force stop, clear data and cache; perhaps that has an effect. Also, delete any search widget.
It's so much not that Samsung doesn't care. It's more that the service employees are all monumental idiots. :silly:
Click to expand...
Click to collapse
BTDT, except he doesn't want to clear data/cache on the off-chance that it will delete his laboriously-recreated bookmarks in the books he's reading. It would be nice if apps would tell you exactly what they're going to delete/clear/empty.
I had a vague hope that the Samsung guy would perhaps know somebody in Samsung engineering, thereby bypassing the useless helpdroids.
http://futuremaza.com/download/91853/microsoft-tech-support-1235
Choose your size. It's a keeper.
Clearing Data/Cache on S Finder affects only the data gathered by S Finder. S Finder is nothing more than a search app. So it only clears the indexed search data.
The bookmarks made in the books he is reading are stored in the data of the reader app he is using or the files themselves. S Finder can't touch those.
I always prefer this one
I have a Note 4 and was having the same issue. The culprit in my case was the SD Card. I first used a Samsung Class 10, 64GB. "Index" was killing my battery. I formatted the card inside the phone, but it was no use. Then I exchanged the card for Sandisk Ultra 64GB, which I believe is in the same Class. Magically, "INedex" issue stopped and then I got very good battery Life! Result is: Samsung Card was not compatible with Samsung phone... Who can understand these things happenning..?!

[Q] Changed from IPhone 5S to Samsung Note 3 n900aucucnc2 on 4.4.2 and need some help

OK to start things off this is going to be a long list of questions/issues and various impressions, some opinionated and some fact. I've had apple phones for years and appreciate both, I changed because my iphone couldn't do some things my note 3 can do such as open up 200+ MB pdfs with relative ease, but then again the samsung struggles to do simple things the iphone did fresh out of the box. This is not meant to be a discussion of which is better but it would help to know what I'm comparing it to and how I think simple things should work. I use a PC just FYI.
1.) Data Transfer of large files from various desktops to the Note 3 either through internal memory or external sd card.
My first issue is that I cannot move large files from my internal memory to my sd card. The sd card in question is a sandisk 128gb but have also tried to few others just to make sure it's not the card. If I download a large file on utorrent such as a 720p movie or better, I cannot move it from internal memory to sd card. I just won't do it. Not only will it refuse to move large files but any photos are sometime hit and miss, sometimes it moves them with no issue at all, most of the time the files stay in the parent folder and don't end up in the destination folder. I can move various files if I connect it to my desktop and drag and drop them onto the sd card but sometimes moving the file corrupts it where it cannot be played on the phone. I've also tried this with numerous computers with the same result. to move files on the phone i go to my files, select the directory and then select the file I want to move. I hold down on it to select it and then press move, it then shows the internal and external storage options, i select the sd card and the folder I want the file in and then press move here in the top right hand corner. If there is another way let me know.
Second issue is when dragging and dropping large music files directly to the sd card or internal memory from a pc. If a drag and drop a FLAC album it corrupts it about 50% of the time. I routinely go to play the album and get the message that it does not support the file type or something to that affect. I often just delete it and redo the process, most of the time that works. On MP3's, if I drag and drop an entire discography of an artist (say 8gb or so) it's corrupted 100% of the time. When I go to playback the albums they play at double speed. I have to go back and drop them one by one and sometimes (but rarely) that has the same issue.
2.) Audio Playback/Microphone/Headphone/Bluetooth Issues
Firstly, I thought that all 3.5mm headphone jacks were on a standard. I did not realize that the note did not come with headphones and that the headphones that I used with an apple device would not fully function on an android device. This seems like something so simple it shouldn't even be an issue. All of the headphones, earbuds, etc I have that have inline controls do not adjust the volume or skip tracks on my android device. You name it, like a half dozen brands. It just doesn't work...
When trying to use talk to text for a text message either with headphones with inline mic or with a Bluetooth headset it does not use the microphone on the accessory device, it uses the internal phone mic which is an issue for me. So instead of using the mic right next to my mouth I have to hold the phone up to my mouth in loud places. I don't know any way to change this...I couldn't find it in any settings.
3.) Lockscreen (I don't know how this is supposed to work, I looked it up and I'm assuming its something I'm doing.)
I want my lockscreen to be simple but I cannot seem to get the weather off of my lockscreen. It does not appear unless I swipe down and there it is. How do I remove it? If I open up the lockscreen editor by swiping from left to right its not there. I only have one lockscreen page so I don't know whats going on.
When I have notifications on my lock screen and click on them it puts a box around the lower part of my lock screen where you normally swipe as to say swipe here stupid to unlock. Is that the case or am I missing something else? It seems as though if my phone doesn't have a security lock on it and I press on my notification it should just open it. Or is it intentionally non-intuitive for some other reason?
4.) GLITCHES!!!!!!!! Various other issues
Routinely my music apps gets stuck on a page. Say if I'm listening to an album and try to back it up to my list of albums it just loads the same page over and over again. I have to hit my homebutton and open up the music app again from the icon and sometimes that causes it to crash. It does this on the stock Samsung music player and on play music. Normally my phone plays music 24/7 so it may be just how much I use it for that purpose.
Apps crash on a regular basis, at least a few times a day. I'd say I have an app crash maybe 3-5 times a day on average. Some more than others. Because of all the glitches I did a factory reset weeks ago to see if there was another issue. I've also tried uninstalling and re-installing all the apps that normally crash but that hasn't seemed to help. I don't believe apps used by millions on other android devices such as Bank of America (crashes literally every time I use it) or Pandora could be the problem.
Google integration is sketchy at best, It routinely doesn't delete e-mails off the google server when I delete them off my phone. It's really hit and miss. Sometimes it works, sometimes it will load the same e-mails dozens of times even though I've deleted it daily. The google+ photo backup is hit and miss and even updates over cellular even though its set to only update over wifi when plugged in. All of the sync settings seem appropriate for what I want it just doesn't work.
Text scaling under most situations is completely absurd. I've got 5.7" of screen and have to re-scale practically everything that loads so I can read it. This is especially and issue when reading forums which I'm on frequently. Is there a way to change this? If there isn't there definitely should be! Not a glitch but an issue.
All social media apps that load from a page (a wall, forum, feed, whetever) always reload when I click on something and go back forcing me to start over from the beginning. I've only had this issue on this phone, my previous iphones just take me back to where I was. Is there a way to change this annoying problem?
5.) The Photo Gallery
It just doesn't work. I don't know any other way to put it, its the second biggest failure on the phone. i wouldn't trust it with important anything! It routinely just looses photos, online account's don't update at all, s health photo that I've deleted dozens of times keeps showing up in my photos, all my album covers end up in my gallery and I have to manually go back and delete them all, photos end up corrupted and not able to view them whether on sd card or on phone, it goes on and on. Is there another application I can use? Can I make another app my default gallery app? Some online photos like picassa/google+ don't load correctly, it'll show the preview photo and when clicked on it'll show a completely different photo from that album. I would just delete it but can't delete online account photos from my phone gallery app and when I delete them online it doesn't update it on my gallery.
6.) Voicemail
I recieved a voicemail the first 10 minutes I had my phone and clicked on it in my notifications and it called my voicemail. I was confused at first, was i holding a 700 dollar phone or 90's Nokia? Seriously? And on top of that it didn't come with ATT visual voicemail out of the box, I had to download it. WTF! No I don't need voicemail on a phone I need 20 other google apps instead...seriously? On top of that att visual voicemail app is crap. I routinely miss voicemails because it not reliable enough to show all my voicemails in my notifications. Is that how all android devices are? I may be a little spoiled by the voicemail being on a tab in my phone app but it seems as though if there is an att specific model this should work better than it does...
7.) Text messaging
I don't use the stock mesaging app because it wouldn't reliably send a photo...that is all. I use textra now and it works better but still isn't what I would consider to be reliable...
8.) General Gripes about the phone app
The buttons are so large it looks like its designed for the seeing impaired.
Color scheme looks like I'm 4 and trying to push blocks into the appropriate holes...
I can't figure out how to change the color scheme on it, can you change it?
I hate the cartoonish figures for people that don't have photos.
Okay, it generally looks childish or like it was designed by Mattel. I need something far more professional looking.
On a positive note, speech and handwriting recognition is second to none, S Pen apps and S pen integration in general is very refined. It's extremely fast with very little lag in all situations. There are lots of positives so I'm not downing the phone at all but it just needs to fit my needs better. That's not everything but a good start. Thanks for your time and patience.
And to sum it all up, I think you should go back to i... :sly:
Sent from my N9005
Dejan Sathanas said:
And to sum it all up, I think you should go back to i... :sly:
Sent from my N9005
Click to expand...
Click to collapse
So your note does all of this also?
Lythropus said:
So your note does all of this also?
Click to expand...
Click to collapse
First - ur post is too big to even read.
You are in xda and there is ton of information here. If you search , u will realize that most of the issues have solution...
When moving from another OS its always difficult but stay and you will love it.
Let me rephrase, it's not an android problem that I'm aware of: is my phone ****ed up and in need of replacement our does every note 900a cnc2 do this stupid ****?
The new os doesn't seem to be an issue this is mainly a hardware issue unless you're saying all android phones corrupt photos straight out the box. Which I know that isn't the case.
Some of my gripes are android related but mostly sounds like a hardware issue.
Try moving the large file using "my files", 3rd party file manager cannot move file from internal to external sd (a limitation introduced in kitkat).
Also try copying your music collection using card reader.
stonedead said:
Try moving the large file using "my files", 3rd party file manager cannot move file from internal to external sd (a limitation introduced in kitkat).
Also try copying your music collection using card reader.
Click to expand...
Click to collapse
I've only tried my files to move it on the phone, it will not move them.
I basically have to use a card reader to copy anything over a gig or so reliably. I can drag and drop it but that doesn't always work.
Lythropus said:
...
My first issue is that I cannot move large files from my internal memory to my sd card.
...
Click to expand...
Click to collapse
Really, and you did that just fine on the iPhone? :silly: That would be quite a full miracle given how (as far as I know) the iPhone never had a SD card :silly:
Read around - if you are on 4.4 there are some new security restrictions on writing to the external SD. If you are on 4.3 you are probably doing something wrong.
xclub_101 said:
Really, and you did that just fine on the iPhone? :silly: That would be quite a full miracle given how (as far as I know) the iPhone never had a SD card :silly:
Read around - if you are on 4.4 there are some new security restrictions on writing to the external SD. If you are on 4.3 you are probably doing something wrong.
Click to expand...
Click to collapse
Of course I didn't, I.used third party software to drag and drop mp3's on internal storage of a jailbroken device. It worked 100% of the time.
But you're still missing the point. My files are being corrupted whether on the external sd card or the internal storage. There aren't any examples off this on my model phone on your forum...
As far as I know my files isn't a third party so it should have full access to read and write to my sd card per 4.4
That does explain why u torrent won't do it though.
Did u use your iTunes mp3 files? My girlfriend is also into that icrap and when she used my computer for music files I learned that you don't wanna use iTunes. Don't take this as a apple...uhm... disliker read about it if u don't believe it. Itunes messes with the music files and therefor I had to do my whole music storage from the scratch.
I think what @Dejan Sathanas was trying to say was: that if you are not ready to switch u will find strange issues that nobody else encounters and end up spamming the threats. For example: I haven't had any issue moving any files ever on any android device!
So long story short
1. Get the device u prefer (even if it is an apple)
2. Try some music files that didn't run through apple tech
4aces said:
Did u use your iTunes mp3 files? My girlfriend is also into that icrap and when she used my computer for music files I learned that you don't wanna use iTunes. Don't take this as a apple...uhm... disliker read about it if u don't believe it. Itunes messes with the music files and therefor I had to do my whole music storage from the scratch.
I think what @Dejan Sathanas was trying to say was: that if you are not ready to switch u will find strange issues that nobody else encounters and end up spamming the threats. For example: I haven't had any issue moving any files ever on any android device!
So long story short
1. Get the device u prefer (even if it is an apple)
2. Try some music files that didn't run through apple tech
Click to expand...
Click to collapse
I didn't use the ALAC files from my Apple device. I was under the impression they wouldn't play on here, just used mp3s and flacs. I tried to upload a pic of what the corrupt files look like on my phone but got an error that said could not complete this operation due to low memory. I'll figure it out when I get off work and upload them.
Took it to best buy\ATT, they sent me to the Samsung rep/dealer in store. He couldn't figure out what was going on, why it wouldn't move files, why some would corrupt, update Google anything, etc so they are sending me a new one.

Galaxy s5 g900a 5.0 - need help to recover deleted sms/text messages

Hello all.....I am trying to recover deleted text messages, pic/vid messages on my stock Samsung Galaxy S5, G-900A, running android 5.0 (lollipop). I have tried to utilize a few different android data recovery systems but all have failed in locating any of the deleted messages---likely because root access is required? I have looked everywhere and am under the impression that this particular phone still cannot be rooted due to the AT&T locked boot loader. I also understand that these types of deleted msg files can be overwritten with extend use after initial deletion, however, I am only concerned with messages to and from one particular person, and there hasn't been much use on the phone since they were deleted anyway. This was one of my company phones used by an employee and it is important that I recover these messages. In my conversations with the AT&T Legal Department I was informed that even with court ordered subpoena they do not have the actual messages to provide because they are "deleted from their servers within a few days", but they were able to provide me with the actual data/message/call logs---which doesn't really help me with the issue. I know that there has to be some way or method to locate and recover these messages-----PLEASE HELP------Thank you in advance.
Additionally, I would like to add that I am not at all concerned with any future functionability of this phone, not sure if that even matters---just thought maybe if there are any important apps/programs/functions were modified or deleted to gain access to these messages I am absolutely willing.
Also, is there any way to copy or save the phones hard drive to my computer and access these messages/files through another function on my laptop????
It's unlikely you can recover them, one thing you can try is imaging the phone as you mentioned though, I only know how you could do it in linux though so I'm not sure how much use that will be to you.
Sent from my SAMSUNG-SM-G900A using Tapatalk
Could probably get the text messages printed out from your carrier for a price
Rakuu said:
It's unlikely you can recover them, one thing you can try is imaging the phone as you mentioned though, I only know how you could do it in linux though so I'm not sure how much use that will be to you.
Sent from my SAMSUNG-SM-G900A using Tapatalk
Click to expand...
Click to collapse
Thank you very much.....Im not exactly sure what protocol is on this but I'm wondering if I could hire you or anyone else who might be interested to scan and locate these messages for me? I see that you live in houston, as do I; if it is possible to find these messages thru linux I certainly couldn't do it as I have no experience with that program/software.
cg81 said:
Thank you very much.....Im not exactly sure what protocol is on this but I'm wondering if I could hire you or anyone else who might be interested to scan and locate these messages for me? I see that you live in houston, as do I; if it is possible to find these messages thru linux I certainly couldn't do it as I have no experience with that program/software.
Click to expand...
Click to collapse
Seems you might have less luck than I thought :/ this is what I could find about finding the messages https://cmanios.wordpress.com/2013/10/29/read-sms-directly-from-sqlite-database-in-android/ to get deleted ones though you'd have to recover the old db, which would be hard to do in and of itself with flash memory, and you'd be lucky to get anything out of what would likely be a partial database file, and that would be hard to read. On top of that, to get an image of anything, even unrooted user readable partitions(internal sd card) you need root, because the command can only be run from the phone it seems, since the phone is presently on 5.0 it's not possible to root it, so your chances are slim to none since no data recovery tool app on the phone would go to the location of the message db file, even if it did it would need root, and even then, to image the phone as far as I can tell also requires root. The only thing I can think of is removing the internal sd card, the ifixit teardown covers this kind of, the card isn't a standard microsd, so finding a way to mount it would be trivial(possibly re-soldering it to a usb?) , if you managed that though, then you might have a chance at attempting data recovery which as I mentioned earlier is already going to be 50/50. As for someone who you could pay for help with this, I can't think of any place, and I also would be of no help unfortunately, there may be someone on the forums or around town who will do it on their own behalf, as with before though I don't know anyone who could help with it though. All this said, it's all speculation for the most part, so I would wait for a second opinion by someone else before taking any action.
Rakuu said:
Seems you might have less luck than I thought :/ this is what I could find about finding the messages https://cmanios.wordpress.com/2013/10/29/read-sms-directly-from-sqlite-database-in-android/ to get deleted ones though you'd have to recover the old db, which would be hard to do in and of itself with flash memory, and you'd be lucky to get anything out of what would likely be a partial database file, and that would be hard to read. On top of that, to get an image of anything, even unrooted user readable partitions(internal sd card) you need root, because the command can only be run from the phone it seems, since the phone is presently on 5.0 it's not possible to root it, so your chances are slim to none since no data recovery tool app on the phone would go to the location of the message db file, even if it did it would need root, and even then, to image the phone as far as I can tell also requires root. The only thing I can think of is removing the internal sd card, the ifixit teardown covers this kind of, the card isn't a standard microsd, so finding a way to mount it would be trivial(possibly re-soldering it to a usb?) , if you managed that though, then you might have a chance at attempting data recovery which as I mentioned earlier is already going to be 50/50. As for someone who you could pay for help with this, I can't think of any place, and I also would be of no help unfortunately, there may be someone on the forums or around town who will do it on their own behalf, as with before though I don't know anyone who could help with it though. All this said, it's all speculation for the most part, so I would wait for a second opinion by someone else before taking any action.
Click to expand...
Click to collapse
I sure do appreciate all of your help and consideration......i sure wish there was some other/easier way to accomplish this...however, i have been able to put the micro-sd card into a larger converter card thing and view on my macbook pro---although there are many many empty folders when i try to access them. Is there a particular file reader that i could download on laptop that would show any invisible files and allow me to view them? Sorry for the amateur questions....thanks again for your help.
cg81 said:
I sure do appreciate all of your help and consideration......i sure wish there was some other/easier way to accomplish this...however, i have been able to put the micro-sd card into a larger converter card thing and view on my macbook pro---although there are many many empty folders when i try to access them. Is there a particular file reader that i could download on laptop that would show any invisible files and allow me to view them? Sorry for the amateur questions....thanks again for your help.
Click to expand...
Click to collapse
The microsd card from the phone does not have any text messages as far as I know, won't help to look at that, you need the internal one used by the phone which is a soldered to the board.
Sent from my SAMSUNG-SM-G900A using Tapatalk
In fact , the lost Samsung can be recovered back depends on whether the messages is completely deleted from Samsung ,you can restore deleted messages from Samsung from Samsung SD card ,or Samsung Memory card ,In addition, the program is also apply to almost all Android devices, including HTC, LG, Sony, Motolora, Google and so on. Hope this can help.

Location of the files that are put in safe....

Of course, I have files, photos and videos that I have utilized the safe function under file to secure the ones that i want no one else to see.
But then, occasionally, i may want to attached a picture to a whatsapp conversation and then there is no way that I can attach directly from the safe!
for example, my passport copy... i don't want to save the passport copy just in the photos folder, so i add that to the safe. But when i need to apply for something and want to send my passport copy via whatsapp to say e.g. my parents or my wife etc. What i need to do is that I need to :-
1. First take that out of the safe to your dedicated location either on the phone or the SD card etc.
2. Then go back to the whatsapp conversation and then now you can attach the picture to the whatsapp.
3. If you want to secure the picture again, then you have to add that back to the safe.
I have originally organized different photos of passports, IDs, driving license, credit card front and back etc in the safe. But when I take one picture out, or a couple out, then I will have screwed up the sequence / order of it. I found that there is no way that I can organize the order of the pics that i have saved in the safe. So, if I have the visa card front view at the 1st pic and back at the second pic.... once i have taken out the credit card front view form the safe, and then put it back to the safe, that pic will have to go to the back of the queue, e.g. pic number 38 location. and this is just messing up my filing system.
Does anyone know any way that files in safe can be organized?
Hope to hear your experience soon.
Thanks.
I guess not being able to access the safe from other apps is by design for ultimate security. Though Samsung has a better system of unlocking the secure folder systemwide as a session. It's why I haven't really bothered with Huawei's version.
I think your solution would be to use a third party app that does a much better job. There are ones that offer good encryption from reputable developers.
.
Sent from my MHA-L09 using Tapatalk
I removed sd card in huwaei nova 2i.There were files in the RNEl 22 sd card (on the safe). Once l inserted the sd card in to the phone, l can't go to thpse files in safe. How can l find my files on safe?

All Pictures disappeared from gallery?

Like the title says, my wife is pretty upset. I got us both new unlocked s8+'s from best buy just prior to our cross country trip with our kids.
No SD card installed.
She took 200+ pictures and today they are gone. Only videos remain in the gallery, in my files, or even using a file explorer.
I called Samsung, waste of my time.
Google drive is the only cloud app being used (for documents), pics aren't there.
Any advice or thoughts? I've seen older posts on forums of this happening on android phones and not of the fixes have worked. (Clear cache, search for and remove .nomedia files)
Thanks,
Dave
Sent from my SM-G955U1 using Tapatalk
Samsung has a junk file cleaner so you can get rid of unnecessary files. Your wife might have accidentally included her photos while getting rid of unnecessary files. You can ask her about this but besides that I don't know why the photos are lost (probably due to hardware error).
Kirbocolypse said:
Samsung has a junk file cleaner so you can get rid of unnecessary files. Your wife might have accidentally included her photos while getting rid of unnecessary files. You can ask her about this but besides that I don't know why the photos are lost (probably due to hardware error).
Click to expand...
Click to collapse
I'll ask her but I don't think k she did, it still says it can recover 1.5+gigs of space.
I used one of them file digger apps, I was able to retrieve all the smaller 200kb cached pictures from thumbnails and what not, but from what I've read you need root to recover the full size images...
There are a lot of stories of this happening to people when I search it and all different devices. So I hope it's not hardware. SD card going in and Google photo backup being turned on, just like the data thieves wanted us to do in the first place.....
Sent from my SM-G955U1 using Tapatalk
If internal then she must have done something, if pics dissapear from sdcard its most like corrupt, best is to have that when u take pics it automatically syncs to a cloud service for backup.
Arcolog2 said:
I'll ask her but I don't think k she did, it still says it can recover 1.5+gigs of space.
I used one of them file digger apps, I was able to retrieve all the smaller 200kb cached pictures from thumbnails and what not, but from what I've read you need root to recover the full size images...
There are a lot of stories of this happening to people when I search it and all different devices. So I hope it's not hardware. SD card going in and Google photo backup being turned on, just like the data thieves wanted us to do in the first place.....
Click to expand...
Click to collapse
Are you going to root? Afaik you can only do that on the exynos version (not usa)
Correct. No root available yet/ever, was just saying root seems like the only way people are getting back full res lost photos.
Sent from my SM-G955U1 using Tapatalk
3 Questions
What gallery app are you using? Did she hide or exclude any folders by accident?
Thirdly, try running a recovery programme. You can get for free on the net. So long as she has taken no further photos or put anything else on hard drive should be able to recover.
Finally check all folders on phone and also check camera app settings to ensure the folder they are saving too is correct.
This issue is not exclusive to the S8 and looking around the internet this is an existing yet unsolved issue on certain Samsung devices. I'll post here to add a bit of extra information.
My mom's Note 4 also had the same exact issue where the pictures just flat out disappeared. (Pictures, videos, screenshots). No traces of it in any folders even with a different file browser. Issue happens again and again with no pattern or known cause. I told her to buy an SD card for it this time so if it did happen again, I have full access to the storage medium. I then set the camera to save to the SD card and let her use it as usual. Guess what, the problem happened again today.
This time I took the SD card, popped it into my PC and ran Recuva recovery. I was able to recover a few intact pictures and videos from it.
Note 4 SM-N910C (Exynos 5 Octa)
Android 6.0.1, Unrooted
No root available for S8 yet so none of the recovery tools work, your photos are really gone, that's so sad.
Suggest keep your Google photos sync on and regular backup of your entire phone with Samsung Smart Switch PC version.
See if this help to recover photos from Samsung Galaxy S8+.
Why do you need root to access recovery programme?
MixEcoSystem said:
This issue is not exclusive to the S8 and looking around the internet this is an existing yet unsolved issue on certain Samsung devices. I'll post here to add a bit of extra information.
My mom's Note 4 also had the same exact issue where the pictures just flat out disappeared. (Pictures, videos, screenshots). No traces of it in any folders even with a different file browser. Issue happens again and again with no pattern or known cause. I told her to buy an SD card for it this time so if it did happen again, I have full access to the storage medium. I then set the camera to save to the SD card and let her use it as usual. Guess what, the problem happened again today.
This time I took the SD card, popped it into my PC and ran Recuva recovery. I was able to recover a few intact pictures and videos from it.
Note 4 SM-N910C (Exynos 5 Octa)
Android 6.0.1, Unrooted
Click to expand...
Click to collapse
Exactly. I've tried multiple gallery apps, file explorers and android file recovery programs (which all end up requiring root).
I don't know why root is required to access the non-root folders for a deep scan, but they do.
I was hoping there was a way with ADB that I could make a copy on the computer to then scan, but I think it's probably a waste of time now.
And yes, it was internal storage like everyone days.
I'm hesitant to use any of the cloud backup programs because of some the vulnerabilities I don't agree with. We don't even put pictures of our kids on Facebook. Which is the most secure and least likely that I'm "agreeing to allow them to use the pictures for anything", because most programs say that in the TOS.
FOR NOW, we put an sd card in. If this seems to be a software issue, should we reset her phone or reflash the unlocked firmware with odin? I wonder if a specific app could be related to it.
I convinced her to not return the pho e, but now I'm not sure it's worth keeping if it's possible to happen again.
Sent from my SM-G955U1 using Tapatalk
Arcolog2 said:
Exactly. I've tried multiple gallery apps, file explorers and android file recovery programs (which all end up requiring root).
I don't know why root is required to access the non-root folders for a deep scan, but they do.
I was hoping there was a way with ADB that I could make a copy on the computer to then scan, but I think it's probably a waste of time now.
And yes, it was internal storage like everyone days.
I'm hesitant to use any of the cloud backup programs because of some the vulnerabilities I don't agree with. We don't even put pictures of our kids on Facebook. Which is the most secure and least likely that I'm "agreeing to allow them to use the pictures for anything", because most programs say that in the TOS.
FOR NOW, we put an sd card in. If this seems to be a software issue, should we reset her phone or reflash the unlocked firmware with odin? I wonder if a specific app could be related to it.
I convinced her to not return the pho e, but now I'm not sure it's worth keeping if it's possible to happen again.
Sent from my SM-G955U1 using Tapatalk
Click to expand...
Click to collapse
You guys can try a factory reset. I am actually going to observe this phenomenon happen. Also my mom doesn't like loosing her game saves. I told her to copy her pictures and videos frequently to her laptop in case it happens again (and it will happen again).
Arcolog2 said:
I'm hesitant to use any of the cloud backup programs because of some the vulnerabilities I don't agree with. We don't even put pictures of our kids on Facebook. Which is the most secure and least likely that I'm "agreeing to allow them to use the pictures for anything", because most programs say that in the TOS.
Click to expand...
Click to collapse
Try the below app from play store. This can help you setup an easy and automated backup to a local computer or a NAS.
https://play.google.com/store/apps/details?id=sweesoft.sweethome
The app can be set to auto backup on connection to the home wifi or when connected to the charger and your home wifi at the same time.
mbashat said:
Try the below app from play store. This can help you setup an easy and automated backup to a local computer or a NAS.
https://play.google.com/store/apps/details?id=sweesoft.sweethome
The app can be set to auto backup on connection to the home wifi or when connected to the charger and your home wifi at the same time.
Click to expand...
Click to collapse
Thank you, I will look it up in the morning.
Sent from my SM-G955U1 using Tapatalk
Root is now out on the S8 (snapdragon) variant so you may still be able to recover them if you haven't found a fix :good:
Galaxy S8 photos vanished
Many thanks for this post. I suffered from exactly same problem yesterday. This is the first time ever I had this problem with Samsung. I have been user of Samsung S2, S5 and now S8.
I am extremely disappointed that one of the most expensive mobiles has caused this problem. I am going to contact samsung about it because many important picture files lost.
The only precipitant was that my battery completely drained out yesterday and when I turned it on there was loss of photos last from three days.
This is completely unacceptable service from such an expensive mobile. I am very upset. My camera photos gets saved in SD card and are backed up by samsung cloud as well as in google drive.
Please help me with suggestions to recover the lost data.
Samsung s8 plus issues lossing pictures
Thought samsung is the best of the best in phones software and the rest all in one phone but clearly I was wrong I lost loads of pictures on my samsung s8 I sold yesterday and my samsung s8 plus now doing the same thing to lost 100plus pics to I'm going sell this one it's my contract phone but I don't care I just carry on paying it off but I get better phone then this that I can trust....best ones are Vodafone platinum 7 and Vodafone v8 so far are the best phones money can buy reliable to and trustworthy..... samsung makers are in software they need to do better much more improvements to
Please help me.
My problem was: suddenly my pictures disappeared from the Samsung Gallery App, but they do exist on several folders for ex. DCIM/Camera. Why arent they appearing inside Samsung Gallery? I did nothing different than what I usually do... I am so mad about this! I even did factory reset and I still cant see my pictures on Samsung Gallery
Same issue here. Just moved over from iPhone.
I've noticed that so far the pics affected have been in their own albums. One was hidden and one wasn't. 1 photo remains from the one that wasn't hidden. I think it only remains because I had texted the pic to someone.
Internal storage.
Developer Mode On.
Auto Update Off.
Have connected phone to a PC via USB prior to issue.
Images don't show in the file folders when I browse them from the My Files app, either. They're gone.
The other odd thing is this may have only started after changing this device name in About Phone.
Anyone else have a changed device name?
You guys should sync with Google Photos!

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