So I went into a Sprint Server Center because my Galaxy S 5 had been acting up for the last couple of months. The most clearly observable problem is that the LTE signal was barely ever engaging anymore, and when it did, it would only get about 1 bar unless I was right next to a tower.
Anyway, the device had a variety of issues that a factory reset would not resolve. I have NEVER rooted this device.
Basically, the store techs told be that they believe me that there are issues with the phone, but since I didn't have the sprint service plan, that they would charge me $75 to return it to Samsung under warranty. What kind of customer service is that? I contacted Samsung direct myself and explained the issues. They gave me a shipping label and it is on its way for service. The only saving grace for sprint is that I was able to self activate my old S3 in the meantime.
ALWAYS keep at least one of your old phones laying around so that you can roll back to it as your own loaner while you wait for service on your real phone.
(Mod Edited to remove bypassed profanities.)
edufur said:
So I went into a Sprint Server Center because my Galaxy S 5 had been acting up for the last couple of months. The most clearly observable problem is that the LTE signal was barely ever engaging anymore, and when it did, it would only get about 1 bar unless I was right next to a tower.
Anyway, the device had a variety of issues that a factory reset would not resolve. I have NEVER rooted this device.
Basically, the store techs told be that they believe me that there are issues with the phone, but since I didn't have the sprint service plan, that they would charge me $75 to return it to Samsung under warranty. What kind of customer service is that? I contacted Samsung direct myself and explained the issues. They gave me a shipping label and it is on its way for service. The only saving grace for sprint is that I was able to self activate my old S3 in the meantime.
ALWAYS keep at least one of your old phones laying around so that you can roll back to it as your own loaner while you wait for service on your real phone.
Click to expand...
Click to collapse
Post "repair" your phone will still only show 1 bar of LTE unless you're right next to a tower. The S5, for some reason, is reporting any signal RSRP with a dBm of -100 or lower as 1 bar (down to -125dBm where the S5 will lose signal), even though this value (-100 to -115) is quite capable of holding/sending many datas. If you want a better readout, download the SignalCheck Pro app and have it display it's LTE bars in the notification panel. Then you'll have a better idea of your signal. This is something that I hope and wish that Sprint/Samsung fixes for this exact reason you just posted.
If you don't have Sprint TEP insurance, never walk into a store with your phone needing help. That's just how it goes. Without TEP, they won't do anything for you.
mmark27 said:
Post "repair" your phone will still only show 1 bar of LTE unless you're right next to a tower. The S5, for some reason, is reporting any signal RSRP with a dBm of -100 or lower as 1 bar (down to -125dBm where the S5 will lose signal), even though this value (-100 to -115) is quite capable of holding/sending many datas. If you want a better readout, download the SignalCheck Pro app and have it display it's LTE bars in the notification panel. Then you'll have a better idea of your signal. This is something that I hope and wish that Sprint/Samsung fixes for this exact reason you just posted.
If you don't have Sprint TEP insurance, never walk into a store with your phone needing help. That's just how it goes. Without TEP, they won't do anything for you.
Click to expand...
Click to collapse
I actually had the signal check app. I believe what you are saying, but it does not describe my situation. I did side by side tests between my phone and my GFs phone and the radio issue on my phone was real. I showed greater degradation through SigChk than hers. In addition, my phone was regularly falling back to 3G when hers wasn't. Both sprint, both side by side. My phone was also suffering a whole bunch of other problems such as navigation orientation issues, digitizer freezing, and many more. None of these issues were present in my first couple of months of ownership.
On a side note, I am very disappointed that XDA sensors more than youtube does. That is bizzare to me.
Gotcha. Sorry then for my over-analysis. I hope they get you fixed up. Please report back.
edufur said:
I actually had the signal check app. I believe what you are saying, but it does not describe my situation. I did side by side tests between my phone and my GFs phone and the radio issue on my phone was real. I showed greater degradation through SigChk than hers. In addition, my phone was regularly falling back to 3G when hers wasn't. Both sprint, both side by side. My phone was also suffering a whole bunch of other problems such as navigation orientation issues, digitizer freezing, and many more. None of these issues were present in my first couple of months of ownership.
On a side note, I am very disappointed that XDA sensors more than youtube does. That is bizzare to me.
Click to expand...
Click to collapse
Your issue sounds like what I've been reading all over. I have the same issue. What kind of phone does your GF have? You cant compare an S5 to an older phone BC it is a tri-band phone. Compare it to another tri-band phone.
Sent from my SM-G900P using XDA Free mobile app
pastert33 said:
Your issue sounds like what I've been reading all over. I have the same issue. What kind of phone does your GF have? You cant compare an S5 to an older phone BC it is a tri-band phone. Compare it to another tri-band phone.
Sent from my SM-G900P using XDA Free mobile app
Click to expand...
Click to collapse
The comparison was with my GFs Galaxy S4 (triband) and also with my Galaxy S3 (also triband) which I am using while I wait for mine to be returned. My S3, according to the signal check app is running about 15db better on average for the RSRP. The S3 is getting -88dB while my S5 was -103db and up (measured in the same area).
They better fix the phone or there will be hell to pay!
edufur said:
The comparison was with my GFs Galaxy S4 (triband) and also with my Galaxy S3 (also triband) which I am using while I wait for mine to be returned. My S3, according to the signal check app is running about 15db better on average for the RSRP. The S3 is getting -88dB while my S5 was -103db and up (measured in the same area).
They better fix the phone or there will be hell to pay!
Click to expand...
Click to collapse
I've been out of the loop for awhile but I do not think there was ever an S3 tri-band. There were S4 tri-bands but those came after the S4 had been out a year or longer.
Sent from my SM-G900P using XDA Free mobile app
pastert33 said:
I've been out of the loop for awhile but I do not think there was ever an S3 tri-band. There were S4 tri-bands but those came after the S4 had been out a year or longer.
Sent from my SM-G900P using XDA Free mobile app
Click to expand...
Click to collapse
I appreciate you input, but if you think about it, what you are saying does not make much sense. I might be wrong about which of those phones are not tri-band, but based on your own implications, tri-band is better.
So, it would stand to reason that even if neither the S4 or S3 are tri-band, then one or both should be worse in signal strength. The fact is that both perform better than my S5 in its last couple of months. Again, my S5 did great for its first two months of service. Something has definitely gone wrong with the radio. If it was a tower problem, it would not be isolated to 1 handset and it certainly wouldn't be consistent across many geographical regions. All of this point to handset, not towers.
edufur said:
I appreciate you input, but if you think about it, what you are saying does not make much sense. I might be wrong about which of those phones are not tri-band, but based on your own implications, tri-band is better.
So, it would stand to reason that even if neither the S4 or S3 are tri-band, then one or both should be worse in signal strength. The fact is that both perform better than my S5 in its last couple of months. Again, my S5 did great for its first two months of service. Something has definitely gone wrong with the radio. If it was a tower problem, it would not be isolated to 1 handset and it certainly wouldn't be consistent across many geographical regions. All of this point to handset, not towers.
Click to expand...
Click to collapse
Not sure how what I say doesn't make sense...if the S3 and S4 are single band radios for voice/data then they would not have issues. Tri-band phones are having the issues. I hope you get it sorted out and please update if/when you find out the problem.
Sent from my SM-G900P using XDA Free mobile app
pastert33 said:
Not sure how what I say doesn't make sense...if the S3 and S4 are single band radios for voice/data then they would not have issues. Tri-band phones are having the issues. I hope you get it sorted out and please update if/when you find out the problem.
Sent from my SM-G900P using XDA Free mobile app
Click to expand...
Click to collapse
I'l try to put my S4, S5 and G3 all next to each other in the coming days over various areas and see if I notice a difference in signal.
garwynn said:
I'l try to put my S4, S5 and G3 all next to each other in the coming days over various areas and see if I notice a difference in signal.
Click to expand...
Click to collapse
monsignor garwynn, could you please tell me how many Sprint signal bars your G3 reports at -100dBm RSRP on LTE? 1? Does it remain at 1 all the way through to signal loss around -120dBm?
I've tried to ask this question in the G3 threads and it just gets ignored.
I have come back here to eat crow... sort of. Sprint support still sucks. But I thought there was a problem with my phone and Samsung has concluded that there isn't. So, it would seem that the triband issue is plaguing me as well as many others. How is it possible that this problem has gone on for so long? Is there no one addressing it? Can't they just turn off the spark? It all seems to have started when they rolled that out.
edufur said:
I have come back here to eat crow... sort of. Sprint support still sucks. But I thought there was a problem with my phone and Samsung has concluded that there isn't. So, it would seem that the triband issue is plaguing me as well as many others. How is it possible that this problem has gone on for so long? Is there no one addressing it? Can't they just turn off the spark? It all seems to have started when they rolled that out.
Click to expand...
Click to collapse
Well, "you" can turn off the Spark, by just putting your phone in 3G mode only.....but that sucks.
mmark27 said:
Well, "you" can turn off the Spark, by just putting your phone in 3G mode only.....but that sucks.
Click to expand...
Click to collapse
Why would I do that when my issue is that I am mostly stuck in 3G?
edufur said:
Why would I do that when my issue is that I am mostly stuck in 3G?
Click to expand...
Click to collapse
BC the technology of tri-band phones are causing this issue. You could set your phone to LTE ONLY but then you would miss calls...up to you
Sent from my SM-G900P using XDA Free mobile app
garwynn said:
I'l try to put my S4, S5 and G3 all next to each other in the coming days over various areas and see if I notice a difference in signal.
Click to expand...
Click to collapse
I use the DBM xposed module to see my exact signal. As far as I've seen, a PRL update can really make a difference to improve signal. My S5 is averaging 23 mbps inside a large building and 50 next to towers. Really its about if you're at a Spark Tower or not. There is still alot of network improvement going on right now, so it'll make a difference.
Wow this posts made me laugh. So let me get this correctly, you are upset because Sprint is the only carrier who offers service centers in store with techs and so they offer a protection plan that allows you to utilize their services like repairing and replacing factory warranty devices in which you chose not to purchase. You then start having problems with your Samsung device and are upset because Sprint offered you a $75 fee to replace your device that is still under manufacturer warranty? Not sure how Sprint sucks.
I personally have the plan. I pay the monthly charge. Guess what? I had an issue with my phone. Took it into a Sprint store. They seen I had the plan. They pulled a replacement (refurb) S5 out of the drawer behind him. I left with a working device that day. That is called a convenience sir. Had I not had the plan I would be just as upset as you are but to post a blog about how the company sucks is just over the top. Had I not had the plan guess what? I would have contacted Samsung. Sent my phone in. Then they would call me and say well sir we noticed this that and the other its gonna cost $ xx.xx to fix. If you dont want to pay then we will ship the device back to you as is. Why deal with that? Warranty is a free service and is not there to help you. The protection plan worked well for me. Now truth be told I actually opened the phone up trying to replace a cracked camera because I had dropped the phone. Screen didnt crack tho. But when I opened the phone I accidently ripped the soft key ribbons so after the reassembly my soft keys didnt work. I took it into Sprint and told them my soft keys "stopped" working. Replacement phone same day. Now just think.... If I took it to Samsung they wouldnt have played so nice. Sorry man but Sprint TEP for the win.
Sent from my SM-G900P using xda premium
---------- Post added at 01:48 PM ---------- Previous post was at 01:45 PM ----------
Moral of that story: Just get the plan next time.
Sent from my SM-G900P using xda premium
youngpro83 said:
Wow this posts made me laugh. So let me get this correctly, you are upset because Sprint is the only carrier who offers service centers in store with techs and so they offer a protection plan that allows you to utilize their services like repairing and replacing factory warranty devices in which you chose not to purchase. You then start having problems with your Samsung device and are upset because Sprint offered you a $75 fee to replace your device that is still under manufacturer warranty? Not sure how Sprint sucks.
I personally have the plan. I pay the monthly charge. Guess what? I had an issue with my phone. Took it into a Sprint store. They seen I had the plan. They pulled a replacement (refurb) S5 out of the drawer behind him. I left with a working device that day. That is called a convenience sir. Had I not had the plan I would be just as upset as you are but to post a blog about how the company sucks is just over the top. Had I not had the plan guess what? I would have contacted Samsung. Sent my phone in. Then they would call me and say well sir we noticed this that and the other its gonna cost $ xx.xx to fix. If you dont want to pay then we will ship the device back to you as is. Why deal with that? Warranty is a free service and is not there to help you. The protection plan worked well for me. Now truth be told I actually opened the phone up trying to replace a cracked camera because I had dropped the phone. Screen didnt crack tho. But when I opened the phone I accidently ripped the soft key ribbons so after the reassembly my soft keys didnt work. I took it into Sprint and told them my soft keys "stopped" working. Replacement phone same day. Now just think.... If I took it to Samsung they wouldnt have played so nice. Sorry man but Sprint TEP for the win.
Sent from my SM-G900P using xda premium
---------- Post added at 01:48 PM ---------- Previous post was at 01:45 PM ----------
Moral of that story: Just get the plan next time.
Sent from my SM-G900P using xda premium
Click to expand...
Click to collapse
Although I do agree with you in the circumstance you shared, the OP issues are not his fault nor should he have a protection plan for it in order to get it fixed. If you read through the thread, you would notice that his issue is with the tri-band phone and sprint service..
Sent from my SM-G900P using XDA Free mobile app
youngpro83 said:
Wow this posts made me laugh. So let me get this correctly, you are upset because Sprint is the only carrier who offers service centers in store with techs and so they offer a protection plan that allows you to utilize their services like repairing and replacing factory warranty devices in which you chose not to purchase. You then start having problems with your Samsung device and are upset because Sprint offered you a $75 fee to replace your device that is still under manufacturer warranty? Not sure how Sprint sucks.
I personally have the plan. I pay the monthly charge. Guess what? I had an issue with my phone. Took it into a Sprint store. They seen I had the plan. They pulled a replacement (refurb) S5 out of the drawer behind him. I left with a working device that day. That is called a convenience sir. Had I not had the plan I would be just as upset as you are but to post a blog about how the company sucks is just over the top. Had I not had the plan guess what? I would have contacted Samsung. Sent my phone in. Then they would call me and say well sir we noticed this that and the other its gonna cost $ xx.xx to fix. If you dont want to pay then we will ship the device back to you as is. Why deal with that? Warranty is a free service and is not there to help you. The protection plan worked well for me. Now truth be told I actually opened the phone up trying to replace a cracked camera because I had dropped the phone. Screen didnt crack tho. But when I opened the phone I accidently ripped the soft key ribbons so after the reassembly my soft keys didnt work. I took it into Sprint and told them my soft keys "stopped" working. Replacement phone same day. Now just think.... If I took it to Samsung they wouldnt have played so nice. Sorry man but Sprint TEP for the win.
Sent from my SM-G900P using xda premium
---------- Post added at 01:48 PM ---------- Previous post was at 01:45 PM ----------
Moral of that story: Just get the plan next time.
Sent from my SM-G900P using xda premium
Click to expand...
Click to collapse
Umm, his device is broken through no fault of his own, and is still under warranty. His device was purchased through Sprint, I am assuming. It should be replaced under warranty regardless of a protection plan.
Right. It should be replaced. Through the manufacturer (Samsung) not Sprint. If its service related then Sprint needs to fix the service not the phone.
Sent from my SM-G900P using xda premium
---------- Post added at 11:05 AM ---------- Previous post was at 10:51 AM ----------
Sprint is a cell phone service provider. Samsung manufacturers the phone. You guys keep mentioning warranty and Sprint doesnt even have one they have a return/exchange policy. Sprint offers extra protection as an extra service to convenience the customer. Samsung offers the 1 yr warranty. He claims to have LTE issues and feels it is the phone not connecting to the service. Which means the service is provided so Sprint did their job. Now if the phone doesnt connect to the service correctly then who is to blame? Samsung. So going to Samsung should be the first cause of action UNLESS you have Sprints protection plan that covers Samsungs device they manufacturered. The phone has a 1 yr MANUFACTURERS WARRANTY THROUGH SAMSUNG NOT SPRINT. Sprint has 14 day return for defective devices. Outside 14 days you have purchased a Samsung phone under samsung 1 year warranty and if the Samsung phone has warranty issues then take it to Samsung since they are offering the warrantly. Or pay $11 a month to have Sprint take over SAMSUNGS WARRANTY and replace the defective device that wont connect properly to a Sprints CELL PHONE service which is clearly there. I read the issue thoroughly. People just have the habbit of blaming the wrong people for stuff. Its Samsungs fault if the phone doesnt work after 14 days. He knew the policy when he got his phone. He just didnt think he would have an issue and now he is upset because the 1 company that can easily help him wont because he didnt want to purchase their protection plan. Now he is upset I get it. But he should be upset at Samsung for putting together a poor S5 that wont connect to the cell towers properly. Shame on Samsung!
Sent from my SM-G900P using xda premium
---------- Post added at 11:15 AM ---------- Previous post was at 11:05 AM ----------
Oh and FYI the $75 that they charge IS NOT TO SEND YOUR PHONE TO SAMSUNG! You can do that for free. The $75 is for you to get a replacement phone. They order you 1 and it comes in 2 business days. Again Sprint DOESNT OFFER ANY 1 YR WARRANTY! Samsung does. So to avoid being out of a phone for a weeks because you have to deal with Samsung, Sprint told him okay you have issues we see that. WE are not the manufacturer but can help you for $75. Your device needs to be replaced and instead of you having to go through the trouble of that Sprint is offering him an out so he doesnt go weeks without a phone. Sometimes they even have the phone there. Im just really confused at all the people wanting to blame Sprint here. Its a warranty issue and Sprint doesnt EVEN HAVE A 1 YR WARRANTY! ON ANY PHONE BUT THEIR OWN SPRINT DEVICES! Smh.
Sent from my SM-G900P using xda premium
Related
Ok, So I am incredibly unsatisfied with Sprint's service as of late. I purchased the Epic 4g Touch and experienced the dreaded "Loss Of Service" bug frequently. I was within my 14 day return limit so I went into the Visalia California Sprint Store to swap out for a different model (namely the Evo 3d which I traded in for the e4gt). I also signed 5 of my friends up with sprint as well and 2 of them got the e4gt and had the same exact issues. They convinced me to try a replacement and assured me that if it still experienced that bug I could return it within 14 days of receiving the replacement phone. The replacement phone was worse than the one I had originally and lost service every hour. I missed several calls from work leaving my employer under the impression I was angry and ignoring her and almost cost me my job. So I went in to the Visalia California store yet again to get a replacement model. I spoke with the same woman that convinced me to get the replacement model (She was also the manager) and she stated that the device was out of its 14 days since the FIRST device and that I couldn't get a different model (see what she did there?). So I went home and called Sprint off of another line and spent 4 hours total on hold. I hung up and called Sprint tech support and after running tests and walking me through updates and such the rep spoke with a manager on his end and concluded that I needed a different model of phone. He stated that he would note that down in the ticket and to go into the Visalia California store and they would give me a different model. So I went in to the store and spoke with the manager yet again. This time after reading the ticket she became rude and uncivil stating that the ticket says "customer needs to try a different model of phone" and that they didn't have to provide it for me and that even if it did, corporate cannot make them give me a different model. The whole time I was civil and polite but my frustration was building. I drove an hour to the Sprint store in Fresno only to find out that Visalia had to handle my case and that they could not even replace it with the same model. So I found a man on craigslist and traded it for a Nexus S 4g. I plan on paying out my contract asap and switching to Verizon. They know how to treat a customer.
/End rant/
I might be wrong, but i'm pretty sure since you live in the state of California you have up to 30-days to return a device and not 14 like other states.
i was told 14.
This thread should be titled “my Samsung experience.”
Welcome to Samsung. You have been initiated.
*nevermind*
read your local laws, scan or photo them, and send them to sprint. I have been a customer since 1999 and they would NEVER pull this poo with me. I threaten them every time I am on the phone, you'll get what you want, ask for the account retention department...
Wait what the hell? Verizon and AT&T both limit your data now? WTF I cant do that God they are sooo lucky I need a phone. So I get a choice between sh*tty customer service and sh*tty cellphone service... I can't live in this world anymore
cobraboy85 said:
This thread should be titled “my Samsung experience.”
Welcome to Samsung. You have been initiated.
Click to expand...
Click to collapse
I don't see how it's Samsung's fault when Sprint refused to exchange the device even after his account was noted.
Longcat14 said:
I don't see how it's Samsung's fault when Sprint refused to exchange the device even after his account was noted.
Click to expand...
Click to collapse
Because Samsung phones have constant issues....
The Bird is the Word
Babydoll25 said:
Because Samsung phones have constant issues....
The Bird is the Word
Click to expand...
Click to collapse
Ah. Loving my Nexus S. I've taken a vow to only use nexus phones from now on.
Sent from my Nexus S 4G using xda premium
Longcat14 said:
I don't see how it's Samsung's fault when Sprint refused to exchange the device even after his account was noted.
Click to expand...
Click to collapse
hi... I do not know much about sprint...I have heard of it for the first time... Can you tell me about it...!
Sodiyana said:
hi... I do not know much about sprint...I have heard of it for the first time... Can you tell me about it...!
Click to expand...
Click to collapse
Read the first post. All you need to know
Sent from my Nexus S 4G using xda premium
sprint is fine, i work for them, it's just you always get the a**holes at some sprint stores, i would never treat a customer like that, let alone lead them in the wrong direction just for a commissioned pay, that's probably why that manager did that, but anywho, don't be mad at sprint, i'm sure you experience will get better with them, my parents have been with them for 15 years+ and never had an issue, and i've been with them for about 5 or 6 under my parents account, they have good service, just right now it's kinda hard keeping everyone happy while doing a MASSIVE network upgrade, but some people are impatient, but trust me sprint is the way to go
P.S. from reading your post, the initial issue does sound like it was the phone itself, you should have gotten something else, and don't bother with the 3d unless you can return it, i'm using it now, low signal strength, i would recommend the Photon (also own) the signal strength and radios in that phone are the strongest i've ever seen in any phone out there
buy your phone at target next time they have way better deals than sprint company stores and do a 30 day exchange period.. i work at a target mobile, we will treat you right,
sexykika said:
buy your phone at target next time they have way better deals than sprint company stores and do a 30 day exchange period.. i work at a target mobile, we will treat you right,
Click to expand...
Click to collapse
I was thinking bestbuy.. there's no deposit on their insurance
Sent from my Nexus S 4G using xda premium
Target offers an insurance similiar to best buys black tie for 7.99 monthly or 179.99 one time payment coverage for two years,
Sent from my LG-P925 using XDA App
timinator94 said:
i was told 14.
Click to expand...
Click to collapse
Wow, they change their terms.
http://www.sprint.com/landings/returns/
Was 30 in PA. Not sure what it is anymore.
sexykika said:
Target offers an insurance similiar to best buys black tie for 7.99 monthly or 179.99 one time payment coverage for two years,
Sent from my LG-P925 using XDA App
Click to expand...
Click to collapse
Have you ever tried to get a replacement? Try it on something low cost. Google the horror stories.
A2CKilla said:
sprint is fine, i work for them, it's just you always get the a**holes at some sprint stores, i would never treat a customer like that, let alone lead them in the wrong direction just for a commissioned pay, that's probably why that manager did that, but anywho, don't be mad at sprint, i'm sure you experience will get better with them, my parents have been with them for 15 years+ and never had an issue, and i've been with them for about 5 or 6 under my parents account, they have good service, just right now it's kinda hard keeping everyone happy while doing a MASSIVE network upgrade, but some people are impatient, but trust me sprint is the way to go
P.S. from reading your post, the initial issue does sound like it was the phone itself, you should have gotten something else, and don't bother with the 3d unless you can return it, i'm using it now, low signal strength, i would recommend the Photon (also own) the signal strength and radios in that phone are the strongest i've ever seen in any phone out there
Click to expand...
Click to collapse
I dont suppose seeing how you work for them you can help me? I traded my phone away to a guy on craigslist(hope he lost my number LOL) but would love my upgrade back..
timinator94 said:
I dont suppose seeing how you work for them you can help me? I traded my phone away to a guy on craigslist(hope he lost my number LOL) but would love my upgrade back..
Click to expand...
Click to collapse
i was just saying, so you'll know i can really relate to your problem and i'm not just rambling with non sense, as far as the upgrade....i would have talked the phone with them for a while before giving up so easily
---------- Post added at 01:35 AM ---------- Previous post was at 01:34 AM ----------
chrischoi said:
Wow, they change their terms.
http://www.sprint.com/landings/returns/
Was 30 in PA. Not sure what it is anymore.
Click to expand...
Click to collapse
and that's been in effect for a couple months now actually :/ it sucks
This will be long winded. If you take the time to read it just let me say thanks in advance. If you don't then thanks for taking the time to peek in anyways.
We have been with Verizon for almost 13 years, started with Airtouch in 1998. We are VIP customers with our 3 line family plan, receive a 22% corporate discout, never ever been late on a bill and quite frankly I am absolutely fed up with Verizons crap. They have taken away every nicety we have ever had, Annual upgrades, 1 year contracts, NE2 credits, unlimited Data. They strip the extra accessories from our boxes, take extra months to release our phones so they can brand the hell out of the home buttons and lock down the bootloaders. Charge more money for the CDMA variants of phones and won't match their own online prices and force you onto share plans rather you like it or not. I'm sure there is more I am forgetting.....
I have purchased my,
-iPhone 4
-Thunderbolt
-Droid Razr
-Galaxy Nexus
-iPhone 5
-Galaxy Note 2
All full retail to retain my unlimited data. Recently I had a problem with the sim card/slot on my Galaxy Note 2 and after arguing for hours on the phone with Verizon they insisted that they only provide technical and warranty support for devices you extend your contract for and the fact the I payed full retail for the device means they have no obligation to help and connected me directly to Samsung.
I was pretty upset. Why am I putting myself through this year after year if this is how Verizon is going to treat their customers and I'm stuck paying full retail anyways and they won't offer support for those devices.
I went into the local ATT store here and they couldn't be nicer. They already have the GS4 in stock (unlike Verizon), the price is the same price as they sell it for online (unlike Verizon) and the employees couldn't be nicer even after I told them I would only pay full retail (UNLIKE Verizon) so we don't end up trapped like we were with Verizon for 13 years.
I'm 99% positive I'm ready to make the switch to ATT but I am completely baffled by the whole SIM card and GSM thing. We've never had the luxury of just swapping SIM cards on Verizon so I am not sure what I am doing here.
I am 100% ready to buy my GS4. I already have $1,300 set aside for the switch. GS4 for myself, older smartphone for my wife (no preference) and a texting dumb phone for my daughter. I don't mind paying full retail but also am not opposed in any way to Ebay or classifieds.
My real question for you guys is do we make the switch, Yes or No? But the more important question I have for this forum specifically is whats the best way to buy the GS4? Its really confusing. Do I just walk into ATT and pay full retail for one there? Do I want to buy an international version since I'm paying full retail anyways and would that be the octo-core and would that even work on ATT? Do I want to buy an unlocked on on Amazon and what would the benefit be or should I just be buying directly from Samsung? Peaople keep telling me to try straight talk but I would never do that if I can't use the newest phones like the GS4.
So many questions..... thank you guys for putting up with me and if anybody has any opinion on what phones I should/could use for my wife and daughter with ATT I would love to hear those too.
You can pop in a sim card into your octocore and it should work. I dont know if you xan get 4g lte with it though. If you make the jump I'd say get some phone that is free with at&t with contract and resell it. That way you'd get some money back if you get an octocore separately.
Sent from my SAMSUNG-SGH-I337 using xda premium
---------- Post added at 02:51 AM ---------- Previous post was at 02:48 AM ----------
My fams been with at&t for the same amount of time. Like beforenthose tiny nokias came out and at&t. I was about ten. Now im 23. At&t has always worked with us even on bills and give a couple extra weeks to pay sometimes too.
Sent from my SAMSUNG-SGH-I337 using xda premium
My wife works for AT&T and has for 14 years. We do not have ANYTHING AT&T. We have VZW and Time Warner at home.
I've had AT&T cell service before and I jumped ship. There was an issue for me when they absorbed Cingular. Both numbers on our line were ported over and they wouldn't do this without the bill being paid in full, which it was. They then tried to bill me for the second number not being paid (when it was) and charging a horrendous amount of fees to boot. I jumped to VZW.
Their customer service is known for being the shoddiest around. AT&T, for three years running, has been the WORST carrier according to Consumer Reports Link here: http://www.huffingtonpost.com/2012/11/29/att-dubbed-worst-phone-ca_n_2211720.html).
No matter how much better you think it might be with AT&T, it won't be. It will be worse. My wife has had them put "third party billing" charges on home lines (without consent) that raised the bill to over $800. Took them 6 months to remove it and ONLY after she complained to the public utilities commission.
Have you tried contacting your public utilities commission about your experiences? Any company HAS to react in (I think) 48 hours when a complaint is received with at the PUC. Some even get fined for their haphazardness from the PUC.
I hope this help - AT&T is REALLY awful. Of course they are nice in the stores because they want you to switch. And I don't see how you will get unlimited data through them?
AT&T brands the sh*t out of their phones, too, and they are not unlocked. Probably the same amount of bloatware. Let us know what you decide.
I don't have time to respond to everything right now but a couple quick things. I know I'll be giving up the unlimited data by switching. If I didn't mention that I should have. I have a hard time imaging anything worse than what Verizons customer service has become but I do believe you. As far as branding and locking the phones I'm referring to the locked boot loader and ginormous Verizon logo on the home button of my Note 2 and I'm 100% they are doing the exact same thing to the GS4 as we speak.
Thank you so much for your responses. I truly appreciate it!
Sent from my SCH-I605 using xda app-developers app
GrandMasterB said:
I don't have time to respond to everything right now but a couple quick things. I know I'll be giving up the unlimited data by switching. If I didn't mention that I should have. I have a hard time imaging anything worse than what Verizons customer service has become but I do believe you. As far as branding and locking the phones I'm referring to the locked boot loader and ginormous Verizon logo on the home button of my Note 2 and I'm 100% they are doing the exact same thing to the GS4 as we speak.
Thank you so much for your responses. I truly appreciate it!
Sent from my SCH-I605 using xda app-developers app
Click to expand...
Click to collapse
You're welcome - should you wish to chat personally, feel free to PM me. Have a great day!
So i have the chance to pick up a N3 today, but I have heard there are issues with signal on the device. How bad is it? I talked to my buddy with one the other day and he was cutting in and out. Is this a major issue with them overall? Thanks
My signal is superb. Best phone signal ive ever had are this Note 3 and the S4 before it
Sent from my SM-N900V using XDA Premium 4 mobile app
I see it this way...many ppl report issues with WiFi in particular but it's an issue with router and/or the channel that's being used. Matching the channel via the app Wifi Analyzer can assist with quickly fixing said issue
However, I voted yes to your poll because 4G signal works, but not consistently when on the train where AT&T would be a better network(at least with my Note 2) over the course of a 30 mile commute. This is in the Philadelphia area where I live, might be regional
Bottom line, I'm switching from Verizon to AT&T asap because it's cheaper, more reliable across town, and faster speedtest.net results in Phila area
Experience that applies
I'm in Ohio too (Go Bucks!) and I purchased 2 Galaxy Note 3s at the same time. Mine is phenomenal! The best cell reception of any phone I've ever seen. I truly can't go on enough about how this phone is the best I've seen out of about 15 phones.
My wife's phone is the opposite. She has had issues from day one. I just took her phone back to the Samsung reps at Best Buy Monday and they 'reflashed' the factory ROM from a laptop while I waited. The Rep, who spent most of the time I was there asking me questions about the N3, didn't seem like he knew that much about the phone. He said he's seen a handful of N3's come back and reflashing the factory rom seems to fix it. He did say that they were all the Verizon version. I don't trust too much of what he said, as I said, he clearly knew less about the phone and phones in general than I did.
Now having said all that. His flash did not fix the problem. We've been in multiple places where my wife's phone cannot make or receive calls while mine standing next to her has no issues. I truly believed it to be a software issue because it will show the same signal strength as mine. Or darn near the same. The last time I checked, mine was -93dBm while hers was -95dBm. Mine would call out, hers would not.
The Samsung Rep told me to bring it back in and they're going to swap it out as a defective product. Maybe it's because hers is the white model and mine is the black? Just kidding of course... but I am going to ask for her to get the rose gold model instead of the white, just because she's girlie and will like it.
Having said all this... I would not hesitate to recommend this phone to anyone and everyone. I do so on a regular basis. I believe this to be an unusual situation, not the norm. I think you should get it and if you notice any troubles, take it back and make them work it out. The phone is THAT good that it's worth the risk of possible hassle to get it right.
Jackseric said:
I'm in Ohio too (Go Bucks!) and I purchased 2 Galaxy Note 3s at the same time. Mine is phenomenal! The best cell reception of any phone I've ever seen. I truly can't go on enough about how this phone is the best I've seen out of about 15 phones.
My wife's phone is the opposite. She has had issues from day one. I just took her phone back to the Samsung reps at Best Buy Monday and they 'reflashed' the factory ROM from a laptop while I waited. The Rep, who spent most of the time I was there asking me questions about the N3, didn't seem like he knew that much about the phone. He said he's seen a handful of N3's come back and reflashing the factory rom seems to fix it. He did say that they were all the Verizon version. I don't trust too much of what he said, as I said, he clearly knew less about the phone and phones in general than I did.
Now having said all that. His flash did not fix the problem. We've been in multiple places where my wife's phone cannot make or receive calls while mine standing next to her has no issues. I truly believed it to be a software issue because it will show the same signal strength as mine. Or darn near the same. The last time I checked, mine was -93dBm while hers was -95dBm. Mine would call out, hers would not.
The Samsung Rep told me to bring it back in and they're going to swap it out as a defective product. Maybe it's because hers is the white model and mine is the black? Just kidding of course... but I am going to ask for her to get the rose gold model instead of the white, just because she's girlie and will like it.
Having said all this... I would not hesitate to recommend this phone to anyone and everyone. I do so on a regular basis. I believe this to be an unusual situation, not the norm. I think you should get it and if you notice any troubles, take it back and make them work it out. The phone is THAT good that it's worth the risk of possible hassle to get it right.
Click to expand...
Click to collapse
Thanks for the detailed response. My only issue here is Im trading my LG G2 for the N3 (craigslist), so it wont be just as easy as walking into the store and swapping it out. Which is what has me worried. G2 is an awesome phone, just ready to have a new toy until the S5 drops.
jmill75 said:
Thanks for the detailed response. My only issue here is Im trading my LG G2 for the N3 (craigslist), so it wont be just as easy as walking into the store and swapping it out. Which is what has me worried. G2 is an awesome phone, just ready to have a new toy until the S5 drops.
Click to expand...
Click to collapse
Just get the insurance and you should be fine. Good luck!
jmill75 said:
Thanks for the detailed response. My only issue here is Im trading my LG G2 for the N3 (craigslist), so it wont be just as easy as walking into the store and swapping it out. Which is what has me worried. G2 is an awesome phone, just ready to have a new toy until the S5 drops.
Click to expand...
Click to collapse
I would encourage you to do the trade right in the Verizon store, even if Big Red won't get a dime. Here's why:
- both parties can get the IMEIs checked by Verizon to make sure that they are clean
- both parties can transfer the other phone immediately to their own account.
There have been a couple incidents reported here where folks bought phones off of craigslist, and - failing to register the phone to their account - later found their phones reported stolen. (Meaning, they suddenly had a worthless deactivated phone) That can only happen out of your control if you don't have it registered to your account.
Not only that, but if your counterparty refuses to meet you in a Verizon store, you will know that something is not square.
Good luck
Coming fomr a Verizon Galaxy Nexus in a good 4G coverage area, band 4, I have zero issues. In fact my speeds over 4G increased significantly compared to my Galaxy Nexus, and WiFi is as fast as ever.
Like any phone Your Mileage Will Vary, but I'd recommend this phone to anyone, even if I didn't like them, it's that good.
Signal is nearly always strong and phone is always fast!
Sent from my Galaxy Note III; Previous owner/hacker of Galaxy S III, Galaxy Nexus, Droid X, HTC HD2, HTC Touch Pro 2, HTC Tilt, HTC 8525, O2 XDA II, O2 XDA.
Big Cam said:
Coming fomr a Verizon Galaxy Nexus in a good 4G coverage area, band 4, I have zero issues. In fact my speeds over 4G increased significantly compared to my Galaxy Nexus, and WiFi is as fast as ever.
Like any phone Your Mileage Will Vary, but I'd recommend this phone to anyone, even if I didn't like them, it's that good.
Click to expand...
Click to collapse
Yes but that phone was a big turd
Worst phone for reception/battery EVER.
jmill75 said:
Yes but that phone was a big turd
Worst phone for reception/battery EVER.
Click to expand...
Click to collapse
I have never heard that. I loved the phone, Pure Android is the way to go for Rooting and Romming, but the battery life was SOOOO bad. I just assumed that was the way it was.
The Note 3 is leaps and bounds over the Galaxy Nexus. I'm happy you told me that, now I don't feel like I was wrong for *****ing about it. :laugh:
jmill75 said:
Yes but that phone was a big turd
Worst phone for reception/battery EVER.
Click to expand...
Click to collapse
I came to the N3 from that phone too. I LOVED that phone for the ease of rooting/flashing... but you're right. Both battery and reception was terrible.
My phone, data and WIFI are all good with this phone. I had a Droid Maxx before this and the WIFI was terrible on that. Other than the locked bootloader this phone is the best on my opinion. I had a Nokia 822, Nokia 928, Razr M, S3 and a Razr Maxx all within the last year and the N3 kills them all. I don't want to turn this into a comparison thread but that's my experience and opinion.
Worst phone reception I have ever had on a phone. I barely get signal anywhere. Have a few dropped calls everyday. Never expected this from Samsung. I got the phone on release day and at first I thought it was me, but even after the updates, I absolutely hate the reception. I'm usually always around the -110 to -120 mark.
Sent from my SM-N900V using XDA Premium 4 mobile app
vikramjatt11 said:
Worst phone reception I have ever had on a phone. I barely get signal anywhere. Have a few dropped calls everyday. Never expected this from Samsung. I got the phone on release day and at first I thought it was me, but even after the updates, I absolutely hate the reception. I'm usually always around the -110 to -120 mark.
Click to expand...
Click to collapse
Have you tried getting it replaced? I'm guessing you're probably beyond the warranty period, but if you have insurance you can probably get it swapped out. Sounds like that is not the norm...
The 30GB of data I pulled last month was problematic.
Sent from my Nexus 7 using Tapatalk
I got my Note Edge today and like it better than my Note 4 ( wife now has it ). I got the phone from Best Buy but they didnt have any accessories. So Iwent to at&t and they had cases but no phones. So I bought a INCIPIO silver case. I had to return it because the corner ccracked but they had another to swap out with me. FIgured might as well try everyone else to. So I went to Verizon and they had nothing. Next I went to T-Mobile and they also had nothing. I then went to Sprint and the had no phone but the flip cases and two full screen protectors. I bought one and the sales associate tried to install it but it wouldn't stick so they grabbed the other one and that went on without issue. I figured I'd have them install it so if it got messed up or fingerprints then it would be on them to replace it.
So after a day of ripping and running, i got my edge and got it all protected.
Cool story bro
Not a very jumping thread because there are so few of us. Nothing else is going on in here so you should read it again..........
There are some of us though and the phone seems to be delivering on it's expectations for most users. Samsung did a pretty good job it seems. My previous Notes all had TW glitches, FC's, restarts and lag. My Note 3 in particular, had the habit of doing a double reboot almost every time from day one and as fast as it was....it lagged and froze with consistency whether stock or rooted. I haven't had any issues at all with the Edge so far. Smooth and very fast with no unintended edge touches. Not even sure I really need to ever have root honestly. Sure I wish I could get rid of the bloatware and it's early in the game with it, but I am satisfied with the device
Sent via the Samsung Galaxy Note® Edge, an AT&T 4G LTE smartphone
I agree tbran, even my note 4 would freeze when i was typing or scrolling fast. I have no issues with this device. Im just hoping it gets support. I am with Sprint and i need root for a couple things like to fix write to sd card and i like free wifi tether, other then that i can live with the way it is........for now...lol
Why Sprint? Their service is terrible and so is their customer service
Ive been with Spint for over 12 years and can say that what most people have to say about Sprint is true but it is getting better. I have 4 lines and unlimited data for all 4. Sprint service is getting better every year and lately 4G service seems to be expanding in regions that i actually am at to use it. While others are caped at a data level i can surf, stream, download, tether, ect ect ect and not worry about getting hit with some crazy bill at the end of the cycle. I use to say that Sprint offers unlimited data but no data service its really not the case anymore. In order for me to have the same services with any other Network it would cost me almost 50 more a month thats if they offered me unlimited. They usually say 20gb and that might be enough but what if it isnt.....
Didn't realize so many had issues with earlier Notes. I had the Note 1 and the Note 2, and they were mostly trouble free. Then again I avoided using TW. I am hurting without root.
So far everything is running smoothly on my Edge, but not without issue. Half my Tasker profiles require root, and not being about to delete bloat ware is frustrating.
Sent from my SAMSUNG-SM-N915A using Tapatalk
---------- Post added at 05:06 AM ---------- Previous post was at 05:04 AM ----------
And other other issue, I didn't realize they changed the NFC chip on the phone so now I need new NFC tags.
Sent from my SAMSUNG-SM-N915A using Tapatalk
bignibb said:
Ive been with Spint for over 12 years and can say that what most people have to say about Sprint is true but it is getting better. I have 4 lines and unlimited data for all 4. Sprint service is getting better every year and lately 4G service seems to be expanding in regions that i actually am at to use it. While others are caped at a data level i can surf, stream, download, tether, ect ect ect and not worry about getting hit with some crazy bill at the end of the cycle. I use to say that Sprint offers unlimited data but no data service its really not the case anymore. In order for me to have the same services with any other Network it would cost me almost 50 more a month thats if they offered me unlimited. They usually say 20gb and that might be enough but what if it isnt.....
Click to expand...
Click to collapse
I use tmobile, still have the truly unlimited 20 a month plan with no throttling. And if you know how to do it, you can tether with no throttling either.
Tmo's lte is fast, so is it's backup hspa+ and their network rollout is staggeringly quick. If you drop off of the sparse lte Sprint has, you drop back down to their legacy 3g cdma network that can barely hit 1 mbps on a good day. Not to mention all the boost, & virgin phones sucking up their narrow bandwidth.
All I'm saying is Sprint charges accordingly for their slow network. That's why it's the cheapest. The name "Sprint" is laughable, considering the speeds they can hardly provide.
I have a question for you edge owners. Can you change the apps and pick where you want them on the side screen? Like say I want my messages at the bottom and something else above it like Facebook or something?
konaman said:
I have a question for you edge owners. Can you change the apps and pick where you want them on the side screen? Like say I want my messages at the bottom and something else above it like Facebook or something?
Click to expand...
Click to collapse
Yes you can. It's in edge panel settings.
thachosenone said:
Yes you can. It's in edge panel settings.
Click to expand...
Click to collapse
Awesome thanks. I am debating on getting this phone or not. That just made my mind up.
bignibb said:
I got my Note Edge today and like it better than my Note 4 ( wife now has it ). I got the phone from Best Buy but they didnt have any accessories. So Iwent to at&t and they had cases but no phones. So I bought a INCIPIO silver case. I had to return it because the corner ccracked but they had another to swap out with me. FIgured might as well try everyone else to. So I went to Verizon and they had nothing. Next I went to T-Mobile and they also had nothing. I then went to Sprint and the had no phone but the flip cases and two full screen protectors. I bought one and the sales associate tried to install it but it wouldn't stick so they grabbed the other one and that went on without issue. I figured I'd have them install it so if it got messed up or fingerprints then it would be on them to replace it.
So after a day of ripping and running, i got my edge and got it all protected.
Click to expand...
Click to collapse
What area of the country are you in? My Best Buy says "Coming Soon".
Fredericksburg Virginia
bignibb said:
Fredericksburg Virginia
Click to expand...
Click to collapse
As a fellow 'burg person myself..good to meet ya.
shockandawe said:
As a fellow 'burg person myself..good to meet ya.
Click to expand...
Click to collapse
What burg are you?
bignibb said:
What burg are you?
Click to expand...
Click to collapse
Outside fredericksburg in Locust Grove...
Small world aint it?...... lol
Shockandawe, where did you pick up your Edge and did they have any accessories?
bignibb said:
Small world aint it?...... lol
Shockandawe, where did you pick up your Edge and did they have any accessories?
Click to expand...
Click to collapse
Central park, didn't look for accessories yet. Waiting to see if I keep it. I'm holding both the note 4 and edge in front of me trying to decide. Good problem to have. Problem is...I want both but one has to go back.
I know that problem, my wife ended up with the Note 4. I gave her my note 3 when I got the 4 and when I got the edge she got the 4. I trade her 3 and a s4 in on the Edge so I only came out of pocket $147.00, i used another lines upgrade for it
Staying.. I just left Sprint ,,,its only voluntary. I was told check the back of your phone if it says made in China.... keep it. Its not in any danger any more than anyother lithium ion battery pho which is all cell phones. I actually got an original made in china the first time apolied the green battery update and not looking back. We'll just have to wait for S7 edge to get an update port it over and install all the SPen apps and keep going.
Sent from my Pimpen Nizzote SiZzevn Babeeee
Compudizzal said:
Staying.. I just left Sprint ,,,its only voluntary. I was told check the back of your phone if it says made in China.... keep it. Its not in any danger any more than anyother lithium ion battery pho which is all cell phones. I actually got an original made in china the first time apolied the green battery update and not looking back. We'll just have to wait for S7 edge to get an update port it over and install all the SPen apps and keep going.
Sent from my Pimpen Nizzote SiZzevn Babeeee
Click to expand...
Click to collapse
considering the recall was extended because supposedly these made in china replacement phones were still having problems, you might want to ignore what some store told you. Appears they have 0 clue what they are talking about. lol.
Compudizzal said:
Staying.. I just left Sprint ,,,its only voluntary. I was told check the back of your phone if it says made in China.... keep it. Its not in any danger any more than anyother lithium ion battery pho which is all cell phones. I actually got an original made in china the first time apolied the green battery update and not looking back. We'll just have to wait for S7 edge to get an update port it over and install all the SPen apps and keep going.
Sent from my Pimpen Nizzote SiZzevn Babeeee
Click to expand...
Click to collapse
How do u find out where it was made
Sent from my SM-N930P using XDA-Developers mobile app
---------- Post added at 12:02 PM ---------- Previous post was at 11:56 AM ----------
Nevermind. I dug out the boxes and both are made in China
Sent from my SM-N930P using XDA-Developers mobile app
Returned mine anyways. Not worth the worry of it exploding and can't board an airplane with a Note 7 now... moving on
koolcat7 said:
Returned mine anyways. Not worth the worry of it exploding and can't board an airplane with a Note 7 now... moving on
Click to expand...
Click to collapse
I just flew they told me to power my note 7 down that was it
Social media killed the Note 7 not Samsung. The hand was forced because people blew it out of proportion! I still have my day one Note 7 (which is the china version) and I haven't had any problems and doubt I will. People just kept sharing it and the media kept fueling the fire. I don't plan on giving my phone up. They'll have to deactivate them in order for me to consider something else. I'll just end up paying full price to buy the next Note if they decide not to deactivate them.
I'm not giving mine up either. We need to start a root bounty. It's unlikely that any of the good devs will put any work in, but maybe. This phone has potential to be a cult classic. I saw that someone actually got CM 13 working on the exynos Note 5, so maybe that could happen here. I hate this locked bootloader. Sprint has always played nice until recently. I emailed Chainfire and begged him to find a root method, but I never got a response. You guys should email him too.
Out of all the note 7 owners left, no one is capable of rooting it? I just got a message today from sprint, with a video nonetheless telling me i will experience service interruptions if i don't return it
Admon420 said:
Out of all the note 7 owners left, no one is capable of rooting it? I just got a message today from sprint, with a video nonetheless telling me i will experience service interruptions if i don't return it
Click to expand...
Click to collapse
Interesting that I didn't get that message. Rooting won't help service interruptions from Sprint. If you can unlock to use on a different carrier then it's a different story.
No rooting doesnt help, changing the imei does
Admon420 said:
Out of all the note 7 owners left, no one is capable of rooting it? I just got a message today from sprint, with a video nonetheless telling me i will experience service interruptions if i don't return it
Click to expand...
Click to collapse
So all android users who are knowledgeable enough to root a device and develop for the platform have bailed on this phone... What does that tell you?
:silly:CALL 844-365-6197 TO SAMSUNG.. TELL THEM YOU BOUGHT YOUR PHONE FROM EBAY AND LOST THE RECEIPT. PROCESS A FULL REFUND FOR ANY SCREEN PROTECTORS $10.00 EACH AND PHONE CASES $25.00 EACH PHONE REFUND 849.99. THEY'LL SEND YOU A BOX THEN A CHECK FOR THE TOTAL.. DONE PAY SPRINT BACK THE DIFFERENCE OR KEEP THE MONEY IF PAID IT IN FULL... IM DONE.. I use my phone exclusively for my lively hood.. I found a new Note 4 for 200.00 bucks ran smart switch and moved on.... I'll wait for a Month after Note 8 comes out before I jump again on it.
Compudizzal said:
:silly:CALL 844-365-6197 TO SAMSUNG.. TELL THEM YOU BOUGHT YOUR PHONE FROM EBAY AND LOST THE RECEIPT. PROCESS A FULL REFUND FOR ANY SCREEN PROTECTORS $10.00 EACH AND PHONE CASES $25.00 EACH PHONE REFUND 849.99. THEY'LL SEND YOU A BOX THEN A CHECK FOR THE TOTAL.. DONE PAY SPRINT BACK THE DIFFERENCE OR KEEP THE MONEY IF PAID IT IN FULL... IM DONE.. I use my phone exclusively for my lively hood.. I found a new Note 4 for 200.00 bucks ran smart switch and moved on.... I'll wait for a Month after Note 8 comes out before I jump again on it.
Click to expand...
Click to collapse
Called samsung today ..they gave me 900 for my note 7 and said 5-6 weeks total turn around ...told me thats just intime for the note 8:fingers-crossed:
Sprint told me let samsung buy the device because best i can get from sprint is $100 usd and they already deleted note 7s from inventory ...so call samsung up...