[Q] This Sim Card is from an Unknown Source - HELP PLEASE! - Verizon Galaxy S 5 Q&A, Help & Troubleshooting

hello guys i buy the galaxy s5 (Verizon) on ebay and when i put my sim card in my city in Dominican Republic i get error
"This Sim Card is from an Unknown Source"
i can make a calls and recieve call too is just the mobile data is not working and i tried with many sim cards carriers of my city and not working the internet but my brother have too a Galaxy s5 (T-Mobile) and work fine with my sim card is something about the software of my galaxy i dont know how to fix it or some patch for use GSM fully work.

_u2pop_ said:
hello guys i buy the galaxy s5 (Verizon) on ebay and when i put my sim card in my city in Dominican Republic i get error
"This Sim Card is from an Unknown Source"
i can make a calls and recieve call too is just the mobile data is not working and i tried with many sim cards carriers of my city and not working the internet but my brother have too a Galaxy s5 (T-Mobile) and work fine with my sim card is something about the software of my galaxy i dont know how to fix it or some patch for use GSM fully work.
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Click to collapse
Problem is, it requires Verizon SIM. AFAIK TMobile is not as strict as Verizon..

kprice8 said:
Problem is, it requires Verizon SIM. AFAIK TMobile is not as strict as Verizon..
Click to expand...
Click to collapse
Te hone seems to be unlocked. Check your APN settings to see if they have ben set correctly. There are tons of tutorials available.

Make sure you have the correct apn
Sent from my Galaxy Note S5

kprice8 said:
Problem is, it requires Verizon SIM. AFAIK TMobile is not as strict as Verizon..
Click to expand...
Click to collapse
All of Verizon's lte phones are SIM unlocked.

joshua.justice said:
All of Verizon's lte phones are SIM unlocked.
Click to expand...
Click to collapse
Then perhaps if what you say is true, the OP got a bad device? Or the previous owner(if phone is not new) didn't properly remove their account from the phone and it will not reactivate. I'm at a loss then.

Perhaps the Verizon S5 doesn't support the bands for his carrier.
Sent from my Galaxy Note S5

mexiking713 said:
Perhaps the Verizon S5 doesn't support the bands for his carrier.
Sent from my Galaxy Note S5
Click to expand...
Click to collapse
I would think it would still allow for GSM communications even though it's an unrecognized SIM.

joshua.justice said:
I would think it would still allow for GSM communications even though it's an unrecognized SIM.
Click to expand...
Click to collapse
He said he gets talk and text but no data. Its either the apn or compatability with the radios for data. My wife has the Verizon S5. She gets the unrecognized sim notification also but she has all the features working with a Tmobile sim, including 4gLTE data. I did go ahead and removed the setup wizard apk to permanently remove the notification.
Sent from my Galaxy Note S5

_u2pop_ said:
This Sim Card is from an Unknown Source
Click to expand...
Click to collapse
You didn't do much of a search or you would have found other threads where this has been asked and answered.
The message comes from a Verizon setup app that makea no allowamce for the possibility that anyone would use a foreign SIM in a Verizon phone. Freeze or remove the app to supress the message.
.

_u2pop_ said:
hello guys i buy the galaxy s5 (Verizon) on ebay and when i put my sim card in my city in Dominican Republic i get error
"This Sim Card is from an Unknown Source"
i can make a calls and recieve call too is just the mobile data is not working and i tried with many sim cards carriers of my city and not working the internet but my brother have too a Galaxy s5 (T-Mobile) and work fine with my sim card is something about the software of my galaxy i dont know how to fix it or some patch for use GSM fully work.
Click to expand...
Click to collapse
I would run the Region unlock from the Market to get rid of that error message, I'm not 100% if it will make the I ternet work since I just tried an active at&t Simcard last night and it was the same case as your but without the error message you got

The same problem with my Kyocera Brigadier. Click.

razzrmaxx said:
I would run the Region unlock from the Market to get rid of that error message, I'm not 100% if it will make the I ternet work since I just tried an active at&t Simcard last night and it was the same case as your but without the error message you got
Click to expand...
Click to collapse
maybe its in the csc.. vzw is cdma and tmobile is gsm isnt it? either way the s5 is sim unlocked but no guarantee everything works with other sims from other carriers

I have the vzn here in mexico and i just deleteted the setup wizard. Amd now i dont have that anoying message. But even i had that messge i had everything working great even data. On cdma and gsm in mexico
Enviado desde mi SM-G900V mediante Tapatalk

With any SIM you put in that's not from Verizon, you will get this message, even if you do a region unlock. As others have stated it has to do with the Setup Wizard. The easiest fix is to freeze the Setup Wizard with Titanium Backup. It doesn't affect the phone's functionality at all. I wouldn't deleted it though. I've frozen mine and I can use any SIM without getting the annoying message.

This is a deterent that Verizon puts on their phones in hopes they won't be used on other carriers. They're factory unlocked.
I've noticed recently that the "add apn" button is gone in Mobile Networks on 4.4.4. You need to go to Network Operators and run a search. Hopefully the APN's will auto configure. If not, check to see if the "add apn" button is enabled. If it's not, you'll need to root the phone, buy APN Manager Pro, and install it as a system app. Then you can enter your APN settings.

I'm having issues with my Verizon s5 on metro pcs but I have no call or sms ability errors msgs are "no service selected network (T-Mobile) not available."

lac1cg said:
I'm having issues with my Verizon s5 on metro pcs but I have no call or sms ability errors msgs are "no service selected network (T-Mobile) not available."
Click to expand...
Click to collapse
What it is and how to remove it?
Help

I had same issue that my samsung galaxy S3 was showing sim is from unknown source and was not detecting sim then i gone to mobile networks and changed network mode to global and then created access point for my local network ( just visit website of network you are using there you will find Apn setting for android for that network ) and after creating Apn just tick that apn and network internet will also start to work

This sim card is from an unknown source
Ok I had the same problem but I got the majority of it solved. With a few simple phone calls. OK if you already have service with the ability to make calls and text. But can't get any Internet service. All you have to do is call the metropcs provider or go to a store. And ask for the APN code. I chose to call first but every person that answered the phone had a real bad foreign accent. So I went to a store and they did everything for me. No questions asked I even kept my same sim card. Now if you can't make calls or text they will have to take the imei number from that phone and simply add it to there system with sim card. And your good to go. All you have to do is make one call.

Related

International calling with the GS4 and GS3??

Going to Cancun on Thursday. So I called Spring about my GS4 & GS3. They enabled the codes so that they connect to the towers in Mexico. But you still get charged $2.99 per call and for each text message. But I thought i read you could put a Sim-Card in these phones for them to work international. Anyone ever tried this?
shaun0207 said:
Going to Cancun on Thursday. So I called Spring about my GS4 & GS3. They enabled the codes so that they connect to the towers in Mexico. But you still get charged $2.99 per call and for each text message. But I thought i read you could put a Sim-Card in these phones for them to work international. Anyone ever tried this?
Click to expand...
Click to collapse
Ok, you need to do a little more research on the phones themselves. The GS3 does not have a removable SIM, it is embedded, so there's no chance of you inserting a local SIM etc.
The GS4 does have an accessible SIM slot but it is locked to Sprint. Even if you insert a non-Sprint SIM it won't work. Sprint want's you to pay their rates for international GSM roaming.
Even if you meet their requirements and get Sprint to unlock your GS4 SIM slot, it will work for calls and SMS with a non-Sprint SIM but no data (apparently some have found out, look in the forums)..
LordLugard said:
Ok, you need to do a little more research on the phones themselves. The GS3 does not have a removable SIM, it is embedded, so there's no chance of you inserting a local SIM etc.
The GS4 does have an accessible SIM slot but it is locked to Sprint. Even if you insert a non-Sprint SIM it won't work. Sprint want's you to pay their rates for international GSM roaming.
Even if you meet their requirements and get Sprint to unlock your GS4 SIM slot, it will work for calls and SMS with a non-Sprint SIM but no data (apparently some have found out, look in the forums)..
Click to expand...
Click to collapse
I haven't been out of the country yet to verify it, but I believe if you're rooted you will be able to get data by making a build.prop edit so you can add the appropriate APNs. Some people have reported though that they didn't need to do this, and data just worked automatically when they put in the SIM. I believe it was a UK carrier's SIM that just worked. I'll have a chance next week to try it out in Costa Rica and see if I can get data working.
Ingenium13 said:
I haven't been out of the country yet to verify it, but I believe if you're rooted you will be able to get data by making a build.prop edit so you can add the appropriate APNs. Some people have reported though that they didn't need to do this, and data just worked automatically when they put in the SIM. I believe it was a UK carrier's SIM that just worked. I'll have a chance next week to try it out in Costa Rica and see if I can get data working.
Click to expand...
Click to collapse
Hmmm. Lots of conflicting info on this. Someone did the build.prop thing and mentioned that the apn options were grayed out, so he basically couldn't edit anything. Even posted screenshots. Please try out your scenario and keep us informed. Thanks.

[Q] Can't get I337 to work with Verizon after following unlock guide.

I have a SGH-I337 (AT&T) that I'm trying to get to work with a Verizon sim. I followed the steps in the post below.
http://forum.xda-developers.com/gal...aranteed-free-sim-unlock-mk2-nb1-nc1-t2852979
I follow the steps as stated but at the end the phone has no signal/loses signal using Verizon sim's.
Usually after a fresh boot, the phone will have bars but no data and cannot make calls. The phone states EMERGENCY CALLS ONLY at this point. After a few minutes the service bars will disappear and be replaced with a NO SERVICE indicator.
The phone no longer indicates an invalid sim, but does not auto load APN settings. Manually inputting the Verizon APN settings does not fix it either.
I have checked and it does NOT show the NULL IMEI on the *#06#. Also with the Verizon sim the hidden menus don't always function (*#0011# and such) although I've read that is an AT&T only thing, I'm not sure if that true.
When I insert an AT&T Sim it gets service/data immediately upon booting. I've also tried two different Verizon sim cards.
Thoughts or Suggestions? What am I missing?
VTAssault said:
I have a SGH-I337 (AT&T) that I'm trying to get to work with a Verizon sim. I followed the steps in the post below.
http://forum.xda-developers.com/gal...aranteed-free-sim-unlock-mk2-nb1-nc1-t2852979
I follow the steps as stated but at the end the phone has no signal/loses signal using Verizon sim's.
Usually after a fresh boot, the phone will have bars but no data and cannot make calls. The phone states EMERGENCY CALLS ONLY at this point. After a few minutes the service bars will disappear and be replaced with a NO SERVICE indicator.
The phone no longer indicates an invalid sim, but does not auto load APN settings. Manually inputting the Verizon APN settings does not fix it either.
I have checked and it does NOT show the NULL IMEI on the *#06#. Also with the Verizon sim the hidden menus don't always function (*#0011# and such) although I've read that is an AT&T only thing, I'm not sure if that true.
When I insert an AT&T Sim it gets service/data immediately upon booting. I've also tried two different Verizon sim cards.
Thoughts or Suggestions? What am I missing?
Click to expand...
Click to collapse
I don't own any Verizon phones myself, so I could be totally wrong but:
- Verizon's SIM cards are just for data.
- Verizon uses CDMA (Your subscriber identity is in the ESN/IMEI)
- AT&T uses GSM (Your subscriber identity is in the SIM)
Both networks require you to authenticate yourself with your subscriber identity before they will give you data access.
Sounds like Verizon doesn't have your IMEI, so the phone fails to authenticate/connect.
Try calling Verizon, tell them you got a new phone, and you would like to tell them the IMEI of the new one, so that it can connect to data services.
Either that or they need the number off the Verizon SIM
jdisco1 said:
I don't own any Verizon phones myself, so I could be totally wrong but:
- Verizon's SIM cards are just for data.
- Verizon uses CDMA (Your subscriber identity is in the ESN/IMEI)
- AT&T uses GSM (Your subscriber identity is in the SIM)
Both networks require you to authenticate yourself with your subscriber identity before they will give you data access.
Sounds like Verizon doesn't have your IMEI, so the phone fails to authenticate/connect.
Try calling Verizon, tell them you got a new phone, and you would like to tell them the IMEI of the new one, so that it can connect to data services.
Either that or they need the number off the Verizon SIM
Click to expand...
Click to collapse
I really do hope it's this simple. I'll try it tomorrow and let you know if it works.
I've never heard of a gsm phone working on cdma. Is it even possible?
Airtioteclint said:
I've never heard of a gsm phone working on cdma. Is it even possible?
Click to expand...
Click to collapse
Me neither, but maybe since its unlocked? Plus it has an IMEI for Verizon to use...
jdisco1 said:
Me neither, but maybe since its unlocked? Plus it has an IMEI for Verizon to use...
Click to expand...
Click to collapse
It should be able to work with CDMA. I've seen the option in some of the menu's I've been through. And the guides have all said that they can work between AT&T and Verizon/T-Mobile or vice versa.
Also, AT&T will unlock the phone for you if you go to their website and fill out the stuff. The only reason I didn't do this is because I'm still under contract and I would have to break that and pay the early termination fee.

How to use on MetroPCS network

I've read through the forums and see that it's possible to use the Verizon note 3 on tmobile network. I want to use mine on the MetroPCS network. My question was is has anyone switched theres from Verizon to metro pcs and if so what are the steps involved?
Sent from my SCH-R720 using Tapatalk 2
Answer + another question
Hey there. I'm going to try and answer your question and then ask another related question.
I recently bought a 900v from eBay with the intention of using it on MetroPCS and then in Europe after a few months when I move. I'm currently using an international Note II on MetroPCS which works fine.
To answer: In theory, as far as I know, all you need to do to get your Verizon Note 3 to work on MetroPCS is get a plan and SIM card from them (they will need to register your phone's IMEI to the SIM card since they lock individual SIM cards to individual phones). After this, go to Settings > More networks > Mobile networks and change preferred to 'global'. You will also need to input the proper network name and APN (Settings > More networks > Mobile networks > Access Point Names). From here it should work.
Ok, now my question for whoever might know something about it. Since I bought my Note 3, I went to a MetroPCS store and had them change the registration from my old phone's IMEI to the Note 3. They did that, we switched the SIM and did what I wrote above and voice and text worked, but no data. The guy working there didn't know what to do, so I decided to have him just switch it back to my Note II and I'd take it to the better resourced 'corporate' store later.
In the meanwhile, I rooted and did what I needed to flash JasmineRom 2.4.1. Went fine and everything seemed to work fine. Then I took it to the corporate store. They tested it with a tester SIM first (not locked to a particular device) but couldn't get it to connect to a network and then the same with my SIM (which had worked before at least for voice). I just get the notification: "Phone Activation - This SIM card is from an unknown source."
Does anyone know if the phone has to first be somehow Activated with Verizon before I can change it to global and use other GSM networks? If so, how would I go about doing that as I'm not on Verizon, nor have I ever been. I have a friend who uses Verizon who might be able to help me activate it if really necessary, but if there's another way, do please let me know. If this problem has nothing to do with activation, and there's something else going on, I'm all ears as well. Thanks.
Problem solved for MetroPCS connection.
Just wanted to update that my problem was solved with no more trouble than calling MetroPCS (888 8METRO8) to have them register my old MetroPCS SIM card to my new device (Verizon Note 3). I had already played around with GSM and global modes and had manually input the APN and network name prior to calling. I had also tried to activate using *228 but that didn't seem to work... not sure if that is important but it was something I had done (with the MetroPCS card before calling).
To the OP: did you get yours working?
Edit: I suppose it is also worth mentioning that I didn't have to change any settings and I'm getting 4G LTE on MetroPCS.
So to confirm, it is possible to connect the Verizon note 3 to METROPCS network and get 4G LTE SERVICE. Will I need to adjust APN settings through the phone? Do I have to use a separate program to change those settings?
I'm going today to try to set this up. Thanks for the responses.
Sent from my QMV7B using Tapatalk
Ok everyone I have a question in reguards to using a Verizon Samsung Galaxy Note 3 with Metro PCS. I've been getting the run around from Verizon and Metro. What I've done so far is got Metro PCS to type the Note 3's IMEI number in their computer to activate the phone (like they do with every phone). I put the SIM card in the Note 3, and it said something like "SIM card is from an unknown source" (it's not reading the SIM). The phone wouldn't work. No service despite them activating the Note 3 on my account. They told me to go to metro store, so I did and we tried a new SIM card and everything and it still didnt read it. I keep seeing people say we need to change the APN, but what are we specifically supposed to write in the APN box? Also, I see people saying metro has to do something with the SIM card, what exactly do they have to do? Can someone please help, and please give me the exact steps as to what I have to do to get my Note 3 activated and working with MetroPCS. I havent had a phone to use in days because of this bullcrap please help!
verizon phone on metro network
graphmatix said:
i've read through the forums and see that it's possible to use the verizon note 3 on tmobile network. I want to use mine on the metropcs network. My question was is has anyone switched theres from verizon to metro pcs and if so what are the steps involved?
Sent from my sch-r720 using tapatalk 2
Click to expand...
Click to collapse
i tried doing this today and i was told if the verizon phone was activated...it would only last about 2 weeks..
Would this work on a galaxy s5?

[Q] new to verizon galaxy S5

Just bought verizon galaxy S 5. Changed SIM to AT&T from straight talk. First of all was that a mistake? When ever i leave a wi-fi area the phone goes to emergency calls only. Email and text stops as well. Can't get voice mail to work anywhere
Would appreciate any help.
Thank you
Just a thought, go to settings /more networks and make sure you have the correct network checked
New to verizon galaxy s 5
The network was correct . Wondering if im in a bad area. My Iphone 4 works fine. Might be AT&T
jokey321 said:
Just bought verizon galaxy S 5. Changed SIM to AT&T from straight talk. First of all was that a mistake? When ever i leave a wi-fi area the phone goes to emergency calls only. Email and text stops as well. Can't get voice mail to work anywhere
Would appreciate any help.
Thank you
Click to expand...
Click to collapse
jokey321 said:
The network was correct . Wondering if im in a bad area. My Iphone 4 works fine. Might be AT&T
Click to expand...
Click to collapse
Wait... you put an AT&T sim in your phone? This is a Verizon forum. If I misunderstood, please tell me.
Just to be clear because you didn't state it in your post, you must unlock your phone prior to using a non-Verizon SIM. You can sometimes get these unlock codes from Verizon but you can also buy them online. I've used GSMLiberty.net with success before. After that, you should be able to pop in your SIM from the new carrier and begin using it right away. In some cases, you may need to manually add the correct APN for your carrier. Find these settings under Settings > More networks > Mobile networks > Access point names. Click the little plus icon in the top right and manually enter AT&T's APN information. You may need to Google that as I don't know AT&T's APN info.
I use my Verizon S5 on T-Mobile's networks with absolutely no issues, I assume it would be a similar experience for AT&T as well. For me, I put my T-Mobile SIM card in and could make calls and receive texts, but mobile data and MMS was not working properly until I manually added the correct APN information. After that, MMS, 4G LTE data and everything is working flawlessly.
You do not need an unlock code for a LTE Verizon phone. These phones are already unlocked. One must set the correct APN.
Do not buy an unlock code!
I have used my Verizon S5 with att and t-mobile.
Good luck.
Sent from my C6806_GPe using Tapatalk
thank you all
Thank you for your posts. Most of the phone works. When I leave a wi-fi area my phone goes to emergency calls only. When I go back to a wi-fi area the normal call service works again. I'm new to verizon and samsung. Wanted to use straight talk because i didn't feel like paying a fortune for service. I'll get it figured out some way.
Thank you again

[Q] Using Verizon Galaxy Note 3 International

Can someone Please help me figure out why I cannot get service on my Verizon Galaxy Note 3 when I'm traveling or specifically in India. I thought Verizon Note 3 is world unlocked out of the box!!! Am I wrong?
BACKGROUND:
I have successfully flashed my Verizon Note 3 to Boost Mobile so that means I used a Samsung Galaxy Prevail as my donor phone which means I changed the MEID # of my Note3. I have also successfully rooted the phone and have also installed Beanstown106 leaked version of KK 4.4.2 on the Phone with the latest Safestrap and it works fine as far as I can tell. I used the instructions from the following thread to flash my phone to Boost; just FYI:
http://forum.xda-developers.com/showthread.php?t=2060085
QUESTION:
I try to insert the GSM SIM card for Vodafone carrier and it's unable to connect to network even though I added the correct APN settings. So does this have anything to do with me changing the MEID# on my Note 3, is this why it's not connecting to a network?
I kept getting the error message that "This SIM card is from an unknown source" So I disable the setup wizard 1.0 using nobloat app and it got rid of that message. I'm still unable to connect to a network?
Can someone please tell me what I need to do to fix it or can tell me what the problem is?
Or if there's anyone that has used the Verizon Note 3 overseas successfully that can tell me what I'm doing wrong?
purchase a local SIM from Airtel with a 1GB 3G package and 200 minutes of talktime for about 700 rupees ($10 or so)!!
When adding the new SIM you will see message "Non-Verizon SIM detected" but apart from that voice should work just great. Go into the APN settings the + now active and add in the new APN settings for Airtel. After you do this the internet will start working and you will be able to get H/H+ speeds there.
So yes, Verizon 4G LTE phones are truly unlocked for oversees use and you can just pop in a foreign SIM and go no worries...
Sent from my SM-N900V using XDA Free mobile app
Yes it may very well have to do with a IMEI change. I didnt think it was possible to change the imei.
matsuyamakaze said:
purchase a local SIM from Airtel with a 1GB 3G package and 200 minutes of talktime for about 700 rupees ($10 or so)!!
When adding the new SIM you will see message "Non-Verizon SIM detected" but apart from that voice should work just great. Go into the APN settings the + now active and add in the new APN settings for Airtel. After you do this the internet will start working and you will be able to get H/H+ speeds there.
So yes, Verizon 4G LTE phones are truly unlocked for oversees use and you can just pop in a foreign SIM and go no worries...
Sent from my SM-N900V using XDA Free mobile app
Click to expand...
Click to collapse
So why would the Airtel SIM work and Vodafone will not? I don't get it they are both GSM carriers so why would one work and other one wont? Even though I fixed the APN settings for the Vodafone SIM.
drewcam888 said:
Yes it may very well have to do with a IMEI change. I didnt think it was possible to change the imei.
Click to expand...
Click to collapse
My mistake, I meant I changed the MEID# not the IMEI.
But apparently you can change the IMEI# of the device as well, allegedly according to the following thread. I never done it myself.
http://forum.xda-developers.com/xposed/modules/xposed-imei-changer-t2847187
Azeem00 said:
My mistake, I meant I changed the MEID# not the IMEI.
But apparently you can change the IMEI# of the device as well, allegedly according to the following thread. I never done it myself.
http://forum.xda-developers.com/xposed/modules/xposed-imei-changer-t2847187
Click to expand...
Click to collapse
That could easily cause you issues if your carrier can't understand the identification information your phone is providing the tower.
To be safe keep a log of what you have changed that way if it is worse you can know how to go back or what you have played with otherwise as with myself once time passes I completely forget all the details.
Sent from my SM-N900V using XDA Free mobile app

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