Database Users

Epic email issues?

Forgive me if this topic has been raised before -- I searched and didn't see anything.
I am seeing two issues with my Epic relating to e-mail I haven't seen raised.
1. Generic e-mail client doesn't sync reliably. It ran reliably for a day or two, but has stopped polling, and now the only way I can get the accounts in it to update is to go into the client and open them.
2. I cannot seem to get more than 2 gmail accounts added to the gmail client. I have three google accounts, and I had to set up my third one in the generic client after repeated attempts to add it to the gmail client resulted in server connection fails.
Anyone else seeing this? Is it possible I have a defective phone or something I did during the course of rooting (noobnl's one-click v 2.2.9) broke some functionality? Is it possible that the service responsible for the client's polling activity got broken?
Thanks in advance.

My email has been updating automatically fine. I've only had my Epic for a little over two weeks, though. I don't have multiple Gmail accounts so can't say. Also, I'm not rooted yet ( I've been waiting for the 2.2 upgrade). I'm not crazy about everything in the generic client but it does seem to work very well.

I thought I was having the same issue as OP, but I found that I guess I accidentally switched automatic updates off in the settings.

I have had my Epic since it launched and yes this has been an issue for me. I thought maybe I had something set wrong but I don't. I actually check my Yahoo acct through the browser now. It doesn't really bother me to much though so I deal with it. Facebook for Android is the same way usually too.
Sent from my SPH-D700 using XDA App

This is a common issue if you search around.
I've given up on the stock email app and just use K9 mail. Works perfectly. Has a few more options than the stock app too, although like a lot of open-source apps, maybe too many. I still haven't gotten all the fonts to look the way I want. But it's functional and doesn't give me any problems with syncing. An email app that won't tell me when I have new email is useless to me, and the stock app would only do that for maybe a day unless I rebooted. K9 always notifies me of email immediately.

I'm having a problem of my own. I just tried to send an attachment in the stock email app but I get a FC when I hit attach. In the gmail app however it works, gives me the option of gallery or astro. Could the FC in the email app occuring because I uninstalled the myfiles app and it defaults to it?
Sent from my SPH-D700 using XDA App

badasscat said:
This is a common issue if you search around.
I've given up on the stock email app and just use K9 mail. Works perfectly. Has a few more options than the stock app too, although like a lot of open-source apps, maybe too many. I still haven't gotten all the fonts to look the way I want. But it's functional and doesn't give me any problems with syncing. An email app that won't tell me when I have new email is useless to me, and the stock app would only do that for maybe a day unless I rebooted. K9 always notifies me of email immediately.
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Exactly the same problem. Stock email client works for a while then just quits.
But anyway, thanks for the tip re K-9 mail. Just installed it and will give it a try. It is indeed considerably more complimicated and will probably take some fiddling to get everything the way I want it, but that's OK -- I guess if I wanted simple but uncofigurable functionality I'd have a feature phone or an iPhone.
Seems like the FB app does the same thing. Anyone have a suggestion for a good 3d-party FB client?
Oh, and does anyone else have more than 2 accounts in gmail?

reboot will fix it for a short period
same problem here... worked for two weeks and now only syncs if manually. Rebooting the phone gets it going again... for a few more days and then it will no longer sync again!

Exchange Emails - New Touchwiz update

Has anyone had any issues with Exchange emails after the update. The old email client worked with no issues. Once I updated I must refresh manually to get emails. Everything is set to push - same way it was before. I've tried a reset on the tablet. Deleting and recreating the account and still have the issue. Tried with and without SSL and still same thing. Honestly I liked the older version better than this one.

I have had the same problem, actually. I saw that it was also complaining about the security policy, so I deleted and re-added the account. I did this last night, so I don't know if it's fixed the issue. (My tablet isn't with me.)
Joel

I had to delete the account and readd it to now everything seems fine.

I have had no problems with the update, works just fine.

Same issues here. It seems to update when it wants even though its set to push. I have deleted and readded acct which didn't help. Gave up and went back to touchdown which I was using previously.
Sent from my gtab 10.1 with wiz.

Similar problem here - it's constantly refreshing the whole inbox and then displays no e-mails at all.
After about 5 min., e-mails are back - but 5 min. later, all are gone again and the resync process starts.
Tried to delete and re-enter the account a number of times, no change.
Seems, the implementation is choking on my 1800+ inbox subfolders...
Touchdown HD works flawlessly!
Any ideas regarding that?
Best regards,
Klaas.

The Exchange connection is buggy. I've tried it on the Xoom, the original issue Tab and the TouchWiz Tab. Lots of problems.
I didn't want to use Touchdown but since the native email app isn't working that's what I've been doing. Touchdown works good, it's just that the interface isn't nearly as polished as the native email app.

TabGuy said:
The Exchange connection is buggy. I've tried it on the Xoom, the original issue Tab and the TouchWiz Tab. Lots of problems.
I didn't want to use Touchdown but since the native email app isn't working that's what I've been doing. Touchdown works good, it's just that the interface isn't nearly as polished as the native email app.
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Agreed, I havent used moxier mail personally but it is another alternative as well. https://market.android.com/details?id=com.moxier.mail.tablet.trial

There is the issue with the different versions of exchange.
I think my firm is on exchange 2010 and my email syncs fine without an issue

ph00ny said:
There is the issue with the different versions of exchange.
I think my firm is on exchange 2010 and my email syncs fine without an issue
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But does your email widget update properly if your tab is not touched for a few hours but connected to wifi?

njfoses said:
Agreed, I havent used moxier mail personally but it is another alternative as well. https://market.android.com/details?id=com.moxier.mail.tablet.trial
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I tried Moxier and the workflow isn't as good as Touchdown.

Mine is working now. Not sure what did it. I removed the weather and time widgets from my home screen (use beautiful widgets now) and for some strange reason when I went back into the market (it had been set up and used previously) it asked again which gmail account to use. Try going into the sync settings and confirm all entries for Google account or recreate google account and see if it works. Not sure why it would affect Exchange emails but now it is working.

[Q] configure exchange email

hello
i have encountered the same pb on S3 and now also on the S4. I can not configure the exchange email app. only the mail. how can i do that because it seems to me already that samsung only says that you have exchange email but it doesnt work. wtf?!

Mail exchange works perfectly on Sgs3 and now on sgs4... I use it non stop. Ask your administrator of the mail exchange server settings. You do something wrong with the settings.
Sent from my GT-I9505 using xda premium

Wow .. now that activesync has expired on gmail I need to reinvent my mail syncing on my new s4.
The way I wanted to go about it is that I let gmail sync calendar and contacts and use the native mail client via imap.
Why not use gmail for mails too .. well because I need to set up my work activesync account too .. and I don't want two apps for mails.
First thing I notice is that when I set up imap access to gmail with the native application I get no push functionality (imap idle). The shortest sync frequency is 5 minutes. This is not good enough.
I am now thinking about using the eMail app from CM10.1 .. which served me well on my old device but I really don't want to loose any of these nifty Samsung features (which I may already have lost because I installed swiftkey from playstore .. don't know yet).
Anyone have some tips for me on how to proceed?

daniello8 said:
Wow .. now that activesync has expired on gmail I need to reinvent my mail syncing on my new s4.
The way I wanted to go about it is that I let gmail sync calendar and contacts and use the native mail client via imap.
Why not use gmail for mails too .. well because I need to set up my work activesync account too .. and I don't want two apps for mails.
First thing I notice is that when I set up imap access to gmail with the native application I get no push functionality (imap idle). The shortest sync frequency is 5 minutes. This is not good enough.
I am now thinking about using the eMail app from CM10.1 .. which served me well on my old device but I really don't want to loose any of these nifty Samsung features (which I may already have lost because I installed swiftkey from playstore .. don't know yet).
Anyone have some tips for me on how to proceed?
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Google has stopped providing exchange mail for private and personal Gmail (starting February 2013), so you can use the build in Gmail account in your phone or to set IMAP.
Sent from my GT-I9505 using xda premium

myname70 said:
Google has stopped providing exchange mail for private and personal Gmail (starting February 2013)
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That was for "additions," not legacy users. I'm still using GMail ActiveSync with my N2 and Note 10.1 Does anyone know if it's carried-over based on GMail account or only by individual device? For example, if I got a SGS4 would ActiveSync that's currently working on my N2 continue to work on other phones I swap after that?

BarryH_GEG said:
That was for "additions," not legacy users. I'm still using GMail ActiveSync with my N2 and Note 10.1 Does anyone know if it's carried-over based on GMail account or only by individual device? For example, if I got a SGS4 would ActiveSync that's currently working on my N2 continue to work on other phones I swap after that?
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No. That's exactly what I am currently going through.

daniello8 said:
No. That's exactly what I am currently going through.
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Bastards. That sucks.

BarryH_GEG said:
Bastards. That sucks.
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Yep .. either switch to outlook.com, use a software that can do imap idle (K9Q i guess .. never really got into that) or do it like i do it right now .. live with the 5 minute delay in the standard email client and do the syncing for calendar, contacts etc. via gmail account.
At least this is my solution for today
Actually I'm using a hacked client from CM10.1 .. to not have to enter the PIN so often. The thing is that all Samsung stuff is lost .. like in-mail translations .. this is quite a pity .. I really hope for a security patched version soon. Oh .. to clarify .. the patch is not for my googlemails of course .. but for the other exchange account I have to set up.

Exchange ActiveSync Push not working, HELP!!

I've found several threads, but none of which seem to help. I can't get my exchange account to "push" my email. I've turned on every option known to man to allow this to happen, but it just isn't happening without me having to refresh. Push works with my other two non-exchange accounts and it worked fine with my old HTC One M7. Any ideas?

I am having the same issues (exchange server not pushing email, have to manually refresh) plus phone is very warm and battery drain since the email is not getting pushed and I think the email app is trying to sync with the exchange servers and draining the battery. But email works (exchange push) with my previous phone galaxy s4 update to 4.4.4 with no problems

pss3054b said:
I am having the same issues (exchange server not pushing email, have to manually refresh) plus phone is very warm and battery drain since the email is not getting pushed and I think the email app is trying to sync with the exchange servers and draining the battery. But email works (exchange push) with my previous phone galaxy s4 update to 4.4.4 with no problems
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Click to collapse
So, can anyone help us?

I get this problem a lot with gmail, yahoo, and hotmail. Sometime it works, sometimes it doesn't. The only good news is that the new Gmail app (coming soon) will be able to handle multiple accounts from Yahoo, Hotmail, and Exchange. So hopefully that will be a better app than Samsung's mail.
PS> If you set it to retrieve every X minutes it will work, but it will waste more battery than push.

Ok, it's been a couple of weeks, so I thought I would ask again. Does anyone have a suggested solution to this? Am I the only one having problems with email not being "pushed" to my phone via ActiveSync? In doing a google search I see that this has historically been an issue, but there is no solution?

volrus said:
Ok, it's been a couple of weeks, so I thought I would ask again. Does anyone have a suggested solution to this? Am I the only one having problems with email not being "pushed" to my phone via ActiveSync? In doing a google search I see that this has historically been an issue, but there is no solution?
Click to expand...
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Been using the new Gmail 5.0 app, it handles multiple accounts nicely. It doesn't use push, but checks every 15 mins. Overall I like it more than the Samsung email app, so I am using Gmail now. I deleted all the accounts from the Samsung app. I've also noticed an improvement in battery life (subjective).

I have the same issue
Hi all, it's been a LONG time since I've been over here. I recently got the Note 4 as a Christmas present from the wifey, she knows what I like. Probably helps that I've had every Note so it's a safe guess on her part. Yesterday I received the push update from AT&T which took it up to 4.4.4. Well, since that my push email works when it wants to. It will eventually push it but it could be anywhere between 15 minutes and 2 hours. This is unacceptable for me as I own a custom networking company that has jobs in all timezones and I need to get my emails immediately.
I have done all of the regular "troubleshooting" steps including wiping my phone and starting from scratch with nothing installed but the stock email. I even changed the SIM. All of the push/sync settings are enabled......ALL of them.
I would LOVE to use my Touchdown app which I basically keep on my phone now for the server search feature but don't use it for notifications because it doesn't show the email content on my Gear S. The only app I know of that shows that email content on the Gear S is the stock email app (PLEASE CORRECT ME IF I'M WRONG).
Has anybody found a resolution to this? I haven't rooted my phone since my Note 2 but before that I'd been hacking them since these threads at XDA were WinMo only. I'll gladly put a new ROM on if I can get my email working and pushed to my Gear S again. Does anybody have any recommendations that may save me some time poking around?
Thanks for listening to my long winded story. I've been told I write too much. Happy holidays!

use maildroid app.

I have no problems with my MS Exchange account pushing the new emails. I remember reading in the MS Exchange set up instructions that if you set it up as a POP rather than an Exchange account the calendar & task functions will be disabled. Knowing that an Exchange account can be set up as one or as a POP email account I would make certain you have it set up as an Exchange account and not a POP account. Not sure if that has anything to do with the push feature but I thought it would be worth mentioning.

My Exchange email through the Samsung email app works fine and push email works. It's worked on every Samsung phone I've had on every rom I've tried so I guess I'm of no help.

volrus said:
I've found several threads, but none of which seem to help. I can't get my exchange account to "push" my email. I've turned on every option known to man to allow this to happen, but it just isn't happening without me having to refresh. Push works with my other two non-exchange accounts and it worked fine with my old HTC One M7. Any ideas?
Click to expand...
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Sprint Note 4/Exchange 2010
I have also been seeing inconsistent results with exchange push email as to the timing of received messages. I was also seeing the battery drain issues associated with exchange push. Although I noticed the battery drain was worse while using cellular data as opposed to wifi. I have only been using the samsung email app with stock NK2, with Hybrid X, and BobCat roms. Same results on all roms. I have repeatedly gone thru the steps of deleting phone thru webmail, delete account on phone after force stop of exchange and email apps and resetup, added account thru email app instead of thru accounts. If I saw it in a forum I tried it. I do primarily use wifi whenever possible. I did confirm it was only exchange push causing my issues as I could set to 15 minutes or manaual and not see the battery drains.
i also had a Nexus 6 along with other devices prior to this phone and push worked just fine.
So yesterday I took the plunge and loaded MailWise. My phone is now using push and is working great. As it has on other phones/devices I have had. Not seeing huge battery drain even on cellular data. Yes, it is possible to see data icon stop running constantly on cellular data after all with this phone. 6 hours off charger today and still at 90%. Prior I would have been pushing 60% range. Receiving email notifications on phone either prior to my desktop outlook or at the same time. Which is normal. Specifically tested by sending messages to my exchange account using gmail and yahoo while having desktop outlook open and running.
I did notice thru webmail that my device now shows up as Android instead of SAMSUNGN910P
Hope this can help others

Android MS Outlook notifications stopped showing up on Wear.

I've been using Outlook on my Galaxy S5 for a while now and was getting email notification on my watch (Moto 360 2nd gen) without difficult. Then I just stopped getting email notifications. I appear to still be getting calendar notifications, but not email.
I did two things around the time when the notifications stopped:
1.) Installed an app on my phone create extra vibrations on the watch when notifications were received (Feel the Wear).
2.) Setup the default sammy calendar to sync with my work's Exchange calendar so I could get calendar info in WatchMaker.
To trouble shoot I've tried:
a.) Uninstalling the app listed above and removing the calendar sync setup.
b.) Uninstalling and re-installing MS Outlook
c.) Verifying that Outlook is not listed as a block/ignore app in Android Wear
d.) Forgetting and reconnecting my watch
e.) Verified that I'm getting outlook notifications properly on my phone.
f.) Searching google and xda... couldn't find anything, but I'll admit I didn't do a super huge search here in xda.
Anyone have any ideas? I'm working around this right now by using eNotify, but I hate to use additional programs to do something that I should be able to do without them.

I have the same issue. About 2 days ago Outlook stopped sending notifications to my watch (LG Watch Urbane). I still get them on my phone, but they do not get sent to the watch.
I do not have Feel the Wear and I have not made any recent changes to how my phone syncs anything. I have also tried disconnecting and reconnecting everything and confirming that Outlook is not on the notification block list. I updated the Outlook app from the Play Store today, but still no joy.

Hunter707 said:
I have the same issue. About 2 days ago Outlook stopped sending notifications to my watch (LG Watch Urbane). I still get them on my phone, but they do not get sent to the watch.
I do not have Feel the Wear and I have not made any recent changes to how my phone syncs anything. I have also tried disconnecting and reconnecting everything and confirming that Outlook is not on the notification block list. I updated the Outlook app from the Play Store today, but still no joy.
Click to expand...
Click to collapse
I've tried even doing a factory reset on the watch, and this has only led to bigger problems. Now ALL notifications are being super temperamental for me.

Same problem here. I'm glad to see someone else is experiencing it. I've found nothing helpful on google about it.

This link here:
https://productforums.google.com/forum/#!topic/android-wear/KV62Rs3fZHs;context-place=topicsearchin/android-wear/notifications$20stopped
is saying that it's a Microsoft issue. Can't verify that info, but it does seem consistent with the fact that we all seem to have noticed it stopped right around the same time and it's only MS Outlook that did it.

Same thing here on my Huawei Watch. My workaround was to restart notifications from the stock email app, so at least I won't miss anything. If it's fixed and I start getting double notifications I'll turn them off on the stock app again.

Pull down previous version from apk mirror and give it a shot.

betasp said:
Pull down previous version from apk mirror and give it a shot.
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Reviving a bit of an old thread here, but I finally got around to trying out this suggestion and it works. I pulled version: 2.0.17 (106) and installed it. I'm getting notifications on my watch again.
Current version is 2.0.36, which was just released yesterday it seems. I tested all versions on APKMirror between 2.0.17 and the newest and 2.0.17 seems to be the last version that will send notifications to Android Wear.

Where I can get the 2.0.17 version?
Thanks

eduardito said:
Where I can get the 2.0.17 version?
Thanks
Click to expand...
Click to collapse
APKmirror: http://www.apkmirror.com/?s=outlook&post_type=app_release
Make sure, if you do this, that you disable automatic updates in Google Play Store app. Otherwise it'll just try to overwrite outlook with the newer version automatically.

RedRamage said:
APKmirror: http://www.apkmirror.com/?s=outlook&post_type=app_release
Make sure, if you do this, that you disable automatic updates in Google Play Store app. Otherwise it'll just try to overwrite outlook with the newer version automatically.
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Thanks a lot

has everyone having this problem submitted a bug through the app? It wont get fixed if we don't report it.

fallingup said:
has everyone having this problem submitted a bug through the app? It wont get fixed if we don't report it.
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Click to collapse
I believe I did submit a report, but I'll do it again just to make sure.

On a side note, after trying a BUNCH of different programs, here's what I finally settled on:
I'm using the newest version of MS Outlet. This obviously doesn't get notifications to my watch, so I'm running AquaMail and using the imap interface to get push updates from my Exchange Server. AquaMail did the best job in terms of speed and notification type, at least for me.
Others I tried:
Cloud Magic: Speed is decent, but I only saw the first notification on my watch. Subsequent notifications never went to watch until notifications on phone were cleared.
BlueMail: This was horrible slow for me. Even 5+ minutes after Outlook or Cloudmagic would see the email Bluemail still hasn't received the message. Not sure on notifications on watch.
Mailwise: Very fast on receiving new email, and the notification showed on the watch for each notification, but after the first one you just get a list of outstanding notifications for Mailwise so you don't get to see the full subject, title or body of the newest notification. Outlook in version 2.0.17 (the last one that sent notifications to the watch) did the same thing.

After pulling 2.0.17 my watch is receiving notifications again. I have also reached out to support with this info. I am running Marshmellow and everything seems to be working fine. Hopefully, they will fix this on their latest release. For now, all Outlook updates are off.
Thanks again!

Thanks for this I thought I was going crazy as I think I just started using Outlook right before that update came and removed the watch notifications.

I noticed this too, I assumed that it was a change to the security policy... it'd be nice to have it work again

Just got this back from Outlook support :
Hello Andrew
Thank you for contacting Outlook Mobile Support. I understand your concern but we no longer support Android Wear. If you would like to address these issues then you will need to contact the retailer! I apologize for this inconvenience.
Warm Regards
The "retailer" you refer to is Google. They support the android wear app and the watches. The issue is that the outlook app is not sending notifications to the Android o/s in a normal manner. Every other app works just fine. Only the outlook app has this problem. The notifications did work until the app was upgraded beyond version 2.0.17. Something changed that broke the notifications at that point. I do hope you will continue to support your app and the android wear community!
Hello Andrew
That is when we stopped support the Android Wear devices. We will support Android Wear when Android Wear advises us to again. We enjoy helping! I apologize for this inconvenience again!
Warm Regards
So they know it's busted but won't fix it unless Google calls them??

That is horrible and typical M$.
It is not free, but touchdown has exchange activesync with push notifications. I am a teacher and it is a huge help with all the email I get.
Alternatively, you could downgrade outlook and not let it update.
Sent from my SM-T810 using Tapatalk

Figures. I found it really useful to have work email and calendar notifications sent to my watch as I am not always at my desk. I reported the "bug" and got basically the same response as above. I guess the community will need to come up with another Microsoft work around. Does anyone know of a killer feature or bug that was fixed between 2.0.17 and current? Trying to decide if the juice is worth the squeeze.