Hello, I am new to these forums as well as owning an Android device, and was directed here from Reddit when I posted my question there. to save time, I'll simply copy/paste my explanation of my predicament from Reddit, but if I seem to be leaving something out, please tell me so I can offer up as much information as I can.
"I've owned a Galaxy S5 for a little over 2 weeks, and for the past 4-5 Days, any time I try to Turn it on, I receive a message that says "Secure Fail: Modem", in red letters at the top left of the screen, and in the middle there is a yellow triangle with an exclamation point with the following text underneath "System software unauthorized by verizon has been detected on your device. please shut Down and go to the nearest verizon store" I'm 17, and currently staying at Governor's school, so I didn't have a ride until yesterday when my Dad and Uncle came to help me try to fix my phone. We went to the Verizon store, where they said that it looked at though I had tried to "root" the phone, which I haven't. My theory is that this is the result of a pokemon game I downloaded from the internet for an emulator. We Called tech support who couldn't help us, but after a little Research, I tried downloading Odin and flashing it with the Stock Rom, but every time I do that, I get the same Error message, regardless of whether I wipe the phone first, or Remove the sim card or whatever, so I don't know what I'm doing wrong and thought that maybe reddit could help me."
I've tried to flash the stock rom several times as per the following video: apparently I cannot link to outside content; however, the video is titled "How to Flash Stock Firmware for Galaxy S5 [All Variants] by Odin3" on youtube
if anyone could help me I would greatly appreciate it.
Try using this guide to restore your phone. http://forum.xda-developers.com/showthread.php?t=2784880
I have no idea why your getting those errors. Somebody here will help you on that.
calishooter said:
Try using this guide to restore your phone. http://forum.xda-developers.com/showthread.php?t=2784880
I have no idea why your getting those errors. Somebody here will help you on that.
Click to expand...
Click to collapse
I downloaded that file and ran it too, but it still gave me the same error message when the phone booted
Regelope said:
I downloaded that file and ran it too, but it still gave me the same error message when the phone booted
Click to expand...
Click to collapse
Restart your phone in recovery mode by shutting the phone down and then starting it back up by holding the home, volume up and the power keys until you see the blue text at the top of the phone saying recovery booting. When it boots into recovery use the volume key to select wipe cache partition and then press the power key to run that. Then select wipe data/factory reset and run that. When that's done select reboot system and see if it starts normally. If that doesn't work try Odin with the tar and pit file.
Misterxtc said:
Restart your phone in recovery mode by shutting the phone down and then starting it back up by holding the home, volume up and the power keys until you see the blue text at the top of the phone saying recovery booting. When it boots into recovery use the volume key to select wipe cache partition and then press the power key to run that. Then select wipe data/factory reset and run that. When that's done select reboot system and see if it starts normally. If that doesn't work try Odin with the tar and pit file.
Click to expand...
Click to collapse
I've tried all of that, even the pit file, it's still telling me that it detects system software unauthorized by verizon, and I don't know why or how it would if I've supposedly wiped the phone clear several times over
Regelope said:
I've tried all of that, even the pit file, it's still telling me that it detects system software unauthorized by verizon, and I don't know why or how it would if I've supposedly wiped the phone clear several times over
Click to expand...
Click to collapse
what model phone do you have? not sure why itd initially have said it but its possible you messed it up and possibly tripped knox or something for it to say that and not let you flash anything.. what apps besides thst game have you installed prior? were u rooted prior etc.
Sent from my SM-G900V using XDA Premium HD app
---------- Post added at 09:56 PM ---------- Previous post was at 09:53 PM ----------
also whatd you do with this "pokemon" game i assume is a rom file for an emulator before this happened? what "emulator" were you using?
Sent from my SM-G900V using XDA Premium HD app
calishooter said:
Try using this guide to restore your phone. http://forum.xda-developers.com/showthread.php?t=2784880
I have no idea why your getting those errors. Somebody here will help you on that.
Click to expand...
Click to collapse
I use this method and it worked great. I suggest you try it again, to include re downloading the tar file. Follow the straightforward instructions. Leave your phone connected to the computer even after you flash the tar. It will go through the whole reboot process while connected to the computer. If you still have problems, ask mrxtc (op). I see him all over the place and he seems pretty good at helping people fix problems.
Sent from my Kitkat CromiX TF700 tablet.
elliwigy said:
what model phone do you have? not sure why itd initially have said it but its possible you messed it up and possibly tripped knox or something for it to say that and not let you flash anything.. what apps besides thst game have you installed prior? were u rooted prior etc.
Sent from my SM-G900V using XDA Premium HD app
---------- Post added at 09:56 PM ---------- Previous post was at 09:53 PM ----------
also whatd you do with this "pokemon" game i assume is a rom file for an emulator before this happened? what "emulator" were you using?
Sent from my SM-G900V using XDA Premium HD app
Click to expand...
Click to collapse
everything I downloaded was from the google play store, with the exception of the "pokemon emerald" rom from coolrom.com. I hadn't attempted to root the phone prior, I didn't even know what that meant until I googled the error message. that actually brought me to a thread on this site where somebody had tried to root their S3 and got the same message. as for the model of the phone, all I know is that it's an S5 and that I got it at Verizon.
johnnytraveler said:
I use this method and it worked great. I suggest you try it again, to include re downloading the tar file. Follow the straightforward instructions. Leave your phone connected to the computer even after you flash the tar. It will go through the whole reboot process while connected to the computer. If you still have problems, ask mrxtc (op). I see him all over the place and he seems pretty good at helping people fix problems.
Sent from my Kitkat CromiX TF700 tablet.
Click to expand...
Click to collapse
I've done everything suggested to me multiple times, so If I can't figure something out by this afternoon, I'll try to get a hold of him.
Regelope said:
everything I downloaded was from the google play store, with the exception of the "pokemon emerald" rom from coolrom.com. I hadn't attempted to root the phone prior, I didn't even know what that meant until I googled the error message. that actually brought me to a thread on this site where somebody had tried to root their S3 and got the same message. as for the model of the phone, all I know is that it's an S5 and that I got it at Verizon.
I've done everything suggested to me multiple times, so If I can't figure something out by this afternoon, I'll try to get a hold of him.
Click to expand...
Click to collapse
Other than what I posted in the recovery thread and what I posted a few posts up that's pretty much it. You could try the nand erase all and efs clear options, check the screen shot and make sure your check boxes are correct. Also if you didn't download the files from the thread I posted I suggest you do. Honestly if none of what was already suggested doesn't work I would contact Samsung. I've had and seen your error before and successfully reset my phone before.
View attachment 2813604
Regelope said:
everything I downloaded was from the google play store, with the exception of the "pokemon emerald" rom from coolrom.com. I hadn't attempted to root the phone prior, I didn't even know what that meant until I googled the error message. that actually brought me to a thread on this site where somebody had tried to root their S3 and got the same message. as for the model of the phone, all I know is that it's an S5 and that I got it at Verizon.
I've done everything suggested to me multiple times, so If I can't figure something out by this afternoon, I'll try to get a hold of him.
Click to expand...
Click to collapse
i guess my question was how did you try to run the rom? its a long shot but thinkin since technically its a rom file maybe you used it wrong.. also, theres dev edition s5 and retail s5 for vzw so it does matter which model you have and which odin files youre trying to use.. since phone is less than a year old, id contact samsung if you cant get it fixed and theyll send you a return kit and reflash the software for you.. something similar happened to someone with an s5 active on att n samsungs gonna help him.. only reason he needs to send it in however is cuz there is no s5 active tar available yet for him to odin. you should b able to on yours but hard to fix without having the device in hand and u saying uve tried everything
Sent from my SM-G900V using XDA Premium HD app
elliwigy said:
i guess my question was how did you try to run the rom? its a long shot but thinkin since technically its a rom file maybe you used it wrong.. also, theres dev edition s5 and retail s5 for vzw so it does matter which model you have and which odin files youre trying to use.. since phone is less than a year old, id contact samsung if you cant get it fixed and theyll send you a return kit and reflash the software for you.. something similar happened to someone with an s5 active on att n samsungs gonna help him.. only reason he needs to send it in however is cuz there is no s5 active tar available yet for him to odin. you should b able to on yours but hard to fix without having the device in hand and u saying uve tried everything
Sent from my SM-G900V using XDA Premium HD app
Click to expand...
Click to collapse
I just downloaded it from the site I mentioned and opened it using the emulator I downloaded with google play.
how do I tell the difference between the dev and retail editions?
I'll see about contacting samsung, since I seemed to have bricked it.
Regelope said:
I just downloaded it from the site I mentioned and opened it using the emulator I downloaded with google play.
how do I tell the difference between the dev and retail editions?
I'll see about contacting samsung, since I seemed to have bricked it.
Click to expand...
Click to collapse
theres a soft brick (recoverable) and a hard brick (not recoverable).. normally a hard brick your phone wont come on or go into any mode at all.. soft brick is when it starts up but either bootloops or wont boot at all into the os (like yours).. im just lost as to why it wont work! crazy.. if u got at vzw and dont know what a dev edition is then u most likely have a retail s5 so mister odin guide should work..
Sent from my SM-G900V using XDA Premium HD app
johnnytraveler said:
I use this method and it worked great. I suggest you try it again, to include re downloading the tar file. Follow the straightforward instructions. Leave your phone connected to the computer even after you flash the tar. It will go through the whole reboot process while connected to the computer. If you still have problems, ask mrxtc (op). I see him all over the place and he seems pretty good at helping people fix problems.
Click to expand...
Click to collapse
Yea man it worked for me too. If you can get to stock recovery or Odin mode you should be able to do it. Factory reset and clear cache a whole bunch of times.
Just wanted to add I had the same error recently and tried everything. Nothing would fix
Seeing this twice in just a few days has me wondering if VZW has something buried in NK2 ...
I just registered because I'm having this same problem and haven't been able to solve it. I've never flashed any of my phones until last night, because of this error. I followed the instructions in Misterxtc's thread, but no dice. Still looking for help.
radicalXace said:
I just registered because I'm having this same problem and haven't been able to solve it. I've never flashed any of my phones until last night, because of this error. I followed the instructions in Misterxtc's thread, but no dice. Still looking for help.
Click to expand...
Click to collapse
Have you tried Kies to restore the phone to stock? Or even Verizon's Upgrade Tool (which also repairs)?
Rapunzl said:
Have you tried Kies to restore the phone to stock? Or even Verizon's Upgrade Tool (which also repairs)?
Click to expand...
Click to collapse
The only way I can do that is to get the phone to boot, which it will not get past the error stated in this thread: "SECURE FAIL: modem" I just tried to get all of that to work (sorry the late response was at work) and again it's a no go, I'm going to take it to Verizon, but I'm not optimistic about what kind of results I'm going to get there.
The phone came with the NI2 SW to begin with, and I tried to install that with Odin. gets me about half a second of the normal Samsung splash screen then straight back into the error, after that first boot, no splash only the error.
Thanks for the suggestions though.
radicalXace said:
The only way I can do that is to get the phone to boot, which it will not get past the error stated in this thread: "SECURE FAIL: modem" I just tried to get all of that to work (sorry the late response was at work) and again it's a no go, I'm going to take it to Verizon, but I'm not optimistic about what kind of results I'm going to get there.
The phone came with the NI2 SW to begin with, and I tried to install that with Odin. gets me about half a second of the normal Samsung splash screen then straight back into the error, after that first boot, no splash only the error.
Thanks for the suggestions though.
Click to expand...
Click to collapse
I couldn't even get my phone to start yesterday... just a black screen. I thought it was hard bricked. I did a chat with Samsung support, and they helped me recover in less than five minutes.
tr889 said:
Just wanted to add I had the same error recently and tried everything. Nothing would fix
Click to expand...
Click to collapse
I'm in the same boat. I've tried everything to get this issue resolved and I'm not having any luck.
Anyone know how I determine which tar file I should be using (NE9, NCG, etc)? I've got a SM-G900V and I think I've pretty much tried all of the tar files via this link - http://forum.xda-developers.com/showthread.php?t=2784880.
Related
First off - i've searched all day & stayed in IRC for over 40 mins without a hit so i'm looking for a little help.
I was upgrading to Froyo from a "stock" Continuum today using Odin. Everything seemed smooth - got a pass message & unplugged the usb cable. Now nothing (won't power up, etc) & i can't get into download mode.
I've tried all of the button/cable/battery combos that i could find. I have tried to flash a recovery using Odin & it gets stuck with the message "setup connection" in the message box.
I know my pc is seeing the phone (though you can't access the SD card or memory) & Odin is seeing it (yellow box) but i can't seem to get past this point or go back to the original.
Any help is appreciated.
mountainmanscg said:
First off - i've searched all day & stayed in IRC for over 40 mins without a hit so i'm looking for a little help.
I was upgrading to Froyo from a "stock" Continuum today using Odin. Everything seemed smooth - got a pass message & unplugged the usb cable. Now nothing (won't power up, etc) & i can't get into download mode.
I've tried all of the button/cable/battery combos that i could find. I have tried to flash a recovery using Odin & it gets stuck with the message "setup connection" in the message box.
I know my pc is seeing the phone (though you can't access the SD card or memory) & Odin is seeing it (yellow box) but i can't seem to get past this point or go back to the original.
Any help is appreciated.
Click to expand...
Click to collapse
Try pulling your battery and holding down the power button for a slow count of 20 to see if download mode comes back. After that, you should be good to flash stock ec07 and then recovery kernel. After that, whichever rom you choose. If that doesn't work, I'll try to get into IRC at some point tomorrow (today).
That didn't work either - screen is still blank & it won't progress in Odin. I'll jump back into IRC if anyone has any other ideas - thanks.
i dont know what to tell you continuums are very hard to brick and if u cant get into download mode then theres not that much u can do im afraid I was talking to adam outler about trying the unbrickable mod on a continuum but he does not have one to test. now he got the fascinate to work so id pm him and see if he'll let you send your phone to him
Hey TXwolf - i had to run out for a while - saw where you got on IRC earlier. Verizon is sending me a new phone, so i guess i'll just give up on saving this one...
mountainmanscg said:
Hey TXwolf - i had to run out for a while - saw where you got on IRC earlier. Verizon is sending me a new phone, so i guess i'll just give up on saving this one...
Click to expand...
Click to collapse
I'll be in irc in a few if ya wanna give it another shot
I too manged to brick my phone to point to where I can not even get to the download screen. I have the same problem as OP, Odin will not move past SetupConnection when trying to recover following this post.
androidforums.com/continuum-all-things-root/457453-oh-crap-i-screwed-my-phone-up-recovery-guide.html
Any further help would much appreciated seeing as how I am past my warranty period and do not really want to buy a new phone.
PapaKaster said:
I too manged to brick my phone to point to where I can not even get to the download screen. I have the same problem as OP, Odin will not move past SetupConnection when trying to recover following this post.
androidforums.com/continuum-all-things-root/457453-oh-crap-i-screwed-my-phone-up-recovery-guide.html
Any further help would much appreciated seeing as how I am past my warranty period and do not really want to buy a new phone.
Click to expand...
Click to collapse
If this is frenzifun, from android forums, this is what happened to him
He started a flash of stock ec07 with pit and repartition checked. It flashed params.ifs, boot, SBL and recovery. Then it removed itself (frenzifun, if you could post the flash log for others it might help them) from there, it wont go into dl mode. I was trying to help him in irc, but I'm out of options, other than making a jig. The only thing I can think of, that's causing this is the somehow the button mappings for vol down got erased. I'm not sure how it would, though. Especially since it should be a hardware mapping, independent of any software. And if that is the case, I don't know how to fix it.
If this isn't frenzifun, disregard everything I just said.
Txwolf1980 said:
If this is frenzifun, from android forums, this is what happened to him
He started a flash of stock ec07 with pit and repartition checked. It flashed params.ifs, boot, SBL and recovery. Then it removed itself (frenzifun, if you could post the flash log for others it might help them) from there, it wont go into dl mode. I was trying to help him in irc, but I'm out of options, other than making a jig. The only thing I can think of, that's causing this is the somehow the button mappings for vol down got erased. I'm not sure how it would, though. Especially since it should be a hardware mapping, independent of any software. And if that is the case, I don't know how to fix it.
If this isn't frenzifun, disregard everything I just said.
Click to expand...
Click to collapse
I am not sure who frenzifun is but this still doesn't sound good for my situation. What I can tell you is I was following directions to try an update my phone from 2.1 to 2.2 using Odin. I believed the process was completed, not realizing it was not and unplugged my phone from the computer. From that point on I have not been able to turn the phone on or get the the download screen. Here is the odd thing if I plug the phone into my computer Windows recognizes and Odin can see a COM port but I still can not get past the setup connection when following the directions to try a recover my phone.
PapaKaster said:
I am not sure who frenzifun is but this still doesn't sound good for my situation. What I can tell you is I was following directions to try an update my phone from 2.1 to 2.2 using Odin. I believed the process was completed, not realizing it was not and unplugged my phone from the computer. From that point on I have not been able to turn the phone on or get the the download screen. Here is the odd thing if I plug the phone into my computer Windows recognizes and Odin can see a COM port but I still can not get past the setup connection when following the directions to try a recover my phone.
Click to expand...
Click to collapse
If that is the case, we might be able to do something. Can you meet me in irc at 830 central, tonight?
Txwolf1980 said:
If that is the case, we might be able to do something. Can you meet me in irc at 830 central, tonight?
Click to expand...
Click to collapse
Txwolf I do appreciate the offer and I am in PST and that would 630 my time but I need to take of a few things after and I am not sure I could make that time. One of my places to go is my local Verizon store to see if there anything they can do.
PapaKaster said:
Txwolf I do appreciate the offer and I am in PST and that would 630 my time but I need to take of a few things after and I am not sure I could make that time. One of my places to go is my local Verizon store to see if there anything they can do.
Click to expand...
Click to collapse
Unlessvyou have a hookup, i doubt verizon will help. What I was gonnavtry o garuntees here) is
1. Try flashing in odin with pit, but leavevrepartition unchecked. That most likely won't work, but it's a shot.
2. Use the heimdall version ofvthe guide. I think that may have a better chance. I'll hang out in irc for a while tonight. Just in case.
Txwolf1980 said:
Unlessvyou have a hookup, i doubt verizon will help. What I was gonnavtry o garuntees here) is
1. Try flashing in odin with pit, but leavevrepartition unchecked. That most likely won't work, but it's a shot.
2. Use the heimdall version ofvthe guide. I think that may have a better chance. I'll hang out in irc for a while tonight. Just in case.
Click to expand...
Click to collapse
I just got home but will again be leaving soon. I am sorry if you waited in IRC for me. You are right Verizon did nothing.
PapaKaster said:
I just got home but will again be leaving soon. I am sorry if you waited in IRC for me. You are right Verizon did nothing.
Click to expand...
Click to collapse
Its all good. Try the suggestions I gave you, when you have time. If they don't work, I'll have some down time tomorrow or sunday. Just let me know, and we'll see if we can make the schedules match
ok so just a little background, i have rooted droid incredibles, droid x, droid x2, hp touchpad, a few iphones and ipod touches, and some other odds and ends, so i am not a super noob or anything...
but here goes I recently acquired a samsung galaxy tab I800 (wifi only)
when i received it it was stuck in a boot loop and just kept rebooting the Verzin logo over and over again
i can get it into recovery, and the downloading thing while connected to pc
so i have tried heimdall way of restoring or what not..
i know nothing about this SGT, pretty sure its not rooted, but i wouldnt know, and i have no idea what happend to get it into the boot loop,
i have read MANY posts and did alot of searching over the last week and a half before i decided to post..but i must be missing something,
and i really need some assistance...
so if someone can help guide me through this i would be greatly appreciated
Thanks
a bit misleading
SCH-I800 is not wifi only. It is a CDMA device.
P1010 is wifi only.
Look for post on CDMA (sprint/verizon the same).
I can't help much since I don't know about CDMA device.
Good luck.
thanks for the info that i was getting mixed up...its is defiantely a sch I800 which is what it says on the back.and likei said i dont know alot about this tab, just what i was told, which was that it was wifi only..but that was definately wrong info according to what i am told now.
either way i am still stuck on the verizon screen. i also tried the heimdall again see maybe if it would take this time, but still no luck, i feel like i am using the right firmware but i am going to start from scratch now and see if i can get it going..too much misinformation in my head..lol
but if anyone can shoot me in the right direction i will be checking back here alot to see whats up..
thanks again
and thanks to priyana hopefully i can get this thing working..
here is a link to my most recent try
http://forum.xda-developers.com/showthread.php?t=967175&page=13
its in the post by justin buser post #130
There are several things that make ur device stuck on verizon bootloop.
It can be bad partition system(the wrong pit)-happens when ppl try incorrectly upgrading from froyo to gb/ics, or gb to ics, vice versa.
It can also be incomplete rom - flash interruptions, missing system folders etc.
Go to recovery and check if you get error msgs when you do factory reset wipe and data cache wipe.
Your best bet is to flash a cdma rom with repartition option and tlinclude the correct pit file. You can do it via heimdell or odin.
yappoe said:
There are several things that make ur device stuck on verizon bootloop.
It can be bad partition system(the wrong pit)-happens when ppl try incorrectly upgrading from froyo to gb/ics, or gb to ics, vice versa.
It can also be incomplete rom - flash interruptions, missing system folders etc.
Go to recovery and check if you get error msgs when you do factory reset wipe and data cache wipe.
Your best bet is to flash a cdma rom with repartition option and tlinclude the correct pit file. You can do it via heimdell or odin.
Click to expand...
Click to collapse
yes i do get error messages when i try to do a factory restore and data cache wipe i could post a screenshot if that would help, i know it says something like cant mount some files located on E:
one example is
E: install_application_for_customer:cant mount data
then some more files that are unable to mount
and sorry to sound dumb but could you point me to cdma roms? and not sure what you mean about the repartition option..also where or how can i obtain the correct pit file? and as i said in first post not sure what android OS is on this thing nor do i know if it was rooted, and i have no idea how it got into this state
thanks for the help as well..i been a member on this site for a bit, but always just read and get it done, this is the first issue that i have had to post about that i am completely lost on, so your help is greatly appreciated
Can you me more details about your device like model no etc..
Here's the link to stock firmware , check if your model is listed here
http://www.samfirmware.com/
Are able to go into download mode
Volume down+power button
ronak.super said:
Can you me more details about your device like model no etc..
Here's the link to stock firmware , check if your model is listed here
i cant post links yet lol but its the samfiemware website that was here
Are able to go into download mode
Volume down+power button
Click to expand...
Click to collapse
only stuff i know about the device is what is on the back
which is galaxy tab sch-I800
i know its a 7 inch tab and is thru verizon.
do you want the sku number and stuff as well?
everything else i found out about it is in my previous posts
and yes i can go into download mode and recovery
when i try to do a factory wipe/ cache delete option it says in yellow text "your storage not prepard yet, please use UI menu for format and reboot actions" if that means anything
and a bunch of red text stating stuff about not being able to mount or open certain files on E:
i checked that site with the firmwares, but i dont see any that even say anything about I800
my galaxy tab is
Use this pit file when you flash later.
http://forum.xda-developers.com/showthread.php?p=28759501
I'll get back to you on firmware/ROM.
yappoe said:
Use this pit file when you flash later.
http://forum.xda-developers.com/showthread.php?p=28759501
I'll get back to you on firmware/ROM.
Click to expand...
Click to collapse
are you refering to the pit file that i posted ? lol
http://www.jamesriter.com/blog/tag/how-to-restore-verizon-galaxy-tab-back-to-stock/
This is the solution to your problem hope it helps
Hit thanks!!
ronak.super said:
http://www.jamesriter.com/blog/tag/how-to-restore-verizon-galaxy-tab-back-to-stock/
This is the solution to your problem hope it helps
Hit thanks!!
Click to expand...
Click to collapse
I did try that route before and it seems like it goes ok, but then when it finishes and i have to reboot (because of the verizon bootloop) and i got to wipe data and cache it has all the red text saying stuff about no being able to mount E: drive files/folders..
i will give it another try just for the sake of trying again
thanks
Hahaha.. didnt realize that. Then just use that pit file to repartition with the choice of rom.
Sent from my GT-P1000 using xda premium
Download latest heimdall you get an option for reparition check it , It'll wipe your memory!
And hit the thanks button below
I am on the same boat. My tab is ok except the kernel. I want to flash it to cm9 but heimdall is not seeing my tab.
Sent from my DROID RAZR using xda premium
So yesterday when AT&T announced 50% off of smartphones I was pretty dumbfounded since I got a brand new S4 the day before. But the day I got it I rooted it and did all the other stuff. I will return my S4 for a new one but it's impossible for me to unroot. Everything I've done doesn't seem to work. I used Odin but it stops at the "Get PIT for mapping" stage. I tried deleting SuperSU but that didn't work. It made things worse because it said I'm not rooted but I still am. Now I can't even go to recovery. And I can't even connect to Kies. Can anyone help me unroot my device or help me be able to return my device when it's rooted?
joecereal said:
So yesterday when AT&T announced 50% off of smartphones I was pretty dumbfounded since I got a brand new S4 the day before. But the day I got it I rooted it and did all the other stuff. I will return my S4 for a new one but it's impossible for me to unroot. Everything I've done doesn't seem to work. I used Odin but it stops at the "Get PIT for mapping" stage. I tried deleting SuperSU but that didn't work. It made things worse because it said I'm not rooted but I still am. Now I can't even go to recovery. And I can't even connect to Kies. Can anyone help me unroot my device or help me be able to return my device when it's rooted?
Click to expand...
Click to collapse
I would think the tools section of Kies will have an option that will work. Connection trouble shoot first then emergency recovery. If your phone boots, you should be able to reset it to out of the box state.
If it's still rooted, try triangle away app.
If you go to settings, more, about device, build number, then tap on build number repeatedly it will restore developer options, if it's not shown now. From there you can enable or disable USB debugging. That might help with Odin. Wish I had more answers for ya.
Also try settings, accounts, backup and reset, factory data reset.
fast96 said:
I would think the tools section of Kies will have an option that will work. Connection trouble shoot first then emergency recovery. If your phone boots, you should be able to reset it to out of the box state.
If you go to settings, more, about device, build number, then tap on build number repeatedly it will restore developer options, if it's not shown now. From there you can enable or disable USB debugging. That might help with Odin. Wish I had more answers for ya.
Click to expand...
Click to collapse
Thank you for your answer. I will try it out now. Little more information is that I'm using the Pacman ROM.
joecereal said:
Thank you for your answer. I will try it out now. Little more information is that I'm using the Pacman ROM.
Click to expand...
Click to collapse
Do you know how to enter the download mode? If so then odin should recognize it. I think it's "hold the power button, down volume, and home button" till it instructs you to let got and hit the up volume button. The connect it to the pc for odin.
fast96 said:
Do you know how to enter the download mode? If so then odin should recognize it. I think it's "hold the power button, down volume, and home button" till it instructs you to let got and hit the up volume button. The connect it to the pc for odin.
Click to expand...
Click to collapse
Yes I'm trying the Odin process. It's working so far except it stops at "Get PIT for mapping..." which is here i.imgur.com/z8fnjRd (add png to the end)
Kies is not recognizing my device after troubleshoot. It is stuck at "Connecting..." which prevents me from emergency firmware recovery.
There are two options that will help me the most:
Connecting to Kies and getting a PIT file for Odin
joecereal said:
Yes I'm trying the Odin process. It's working so far except it stops at "Get PIT for mapping..." which is here i.imgur.com/z8fnjRd (add png to the end)
Kies is not recognizing my device. It is stuck at "Connecting..." which prevents me from emergency firmware recovery.
There are two options that will help me the most:
Connecting to Kies and getting a PIT file for Odin
Click to expand...
Click to collapse
Is your phone a US AT&T model I337? There is a stock recovery rom in this forum somewhere, it's a zip file when extracted it will have a tar.MD5 file for use with odin. Or maybe you should use the PDA selection in odin, and uncheck the reboot box.
fast96 said:
Is your phone a US AT&T model I377? There is a stock recovery rom in this forum somewhere, it's a zip file when extracted it will have a tar.MD5 file for use with odin. Or maybe you should use the PDA selection in odin, and uncheck the reboot box.
Click to expand...
Click to collapse
Did you see the imgur picture I posted? I have the tar file and did everything from instruction, but I only need the PIT file.
OK here it is , read the first three posts..... http://forum.xda-developers.com/showthread.php?p=42108461
:fingers-crossed:
fast96 said:
OK here it is , read the first three posts..... http://forum.xda-developers.com/showthread.php?p=42108461
:fingers-crossed:
Click to expand...
Click to collapse
I'm trying something with SuperSu. Thank you for your time.
Did you try going into super su and tried the full unroot option??
Sent from my SGH-I337M using xda premium
thatsupnow said:
Did you try going into super su and tried the full unroot option??
Sent from my SGH-I337M using xda premium
Click to expand...
Click to collapse
I'm going to do it right now. Will this ensure "full" unroot?
thatsupnow said:
Did you try going into super su and tried the full unroot option??
Sent from my SGH-I337M using xda premium
Click to expand...
Click to collapse
I'm following forum.xda-developers.com/showpost.php?p=33949289&postcount=51 this process but before I unroot I cannot access my recovery. If I unroot will I be able to?
I just don't want anymore problems
Why don't you just call cs and get credit for the difference instead of returning it. You're going to get another s4 anyways.
getbuzzin said:
Why don't you just call cs and get credit for the difference instead of returning it. You're going to get another s4 anyways.
Click to expand...
Click to collapse
Yeah I might do that now, but I want to fix everything first then start new.
Everyone I now know what I really want to do. I want to flash the stock ROM. But this is impossible with http://i.imgur.com/z8fnjRd.png "Get PIT for mapping" is stopping me, which is very frustrating.
Just throwing out some ideas. Try a different cable if you got another one. Try plugging into a usb port in back of computer. You could try to re download the file again using a different mirror. Could just be a bad download. Anyways good luck.
getbuzzin said:
Just throwing out some ideas. Try a different cable if you got another one. Try plugging into a usb port in back of computer. You could try to re download the file again using a different mirror. Could just be a bad download. Anyways good luck.
Click to expand...
Click to collapse
Okay, thank you
If it were me (which it's not) I would try kies for factory recovery .
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
getbuzzin said:
Just throwing out some ideas. Try a different cable if you got another one. Try plugging into a usb port in back of computer. You could try to re download the file again using a different mirror. Could just be a bad download. Anyways good luck.
Click to expand...
Click to collapse
Is there a faster file to download? One link says it will download for 4 hours
fast96 said:
If it were me (which it's not) I would try kies for factory recovery .
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
Click to expand...
Click to collapse
But Kies cannot connect to my device
UPDATED 3/17/15 - Added OB7 tar
I didn't see a decent link to the stock NIE/NK2/OB7 tar that wasn't on rapidgator or similar crappy site, so I uploaded it to AFH.
Required Files
N910PVPU1BOB7 tar - https://www.androidfilehost.com/?fid=95916177934542777
Samsung USB Drivers - https://www.androidfilehost.com/?fid=95784891001612594
Odin - https://www.androidfilehost.com/?fid=95784891001612591
How to Flash
Install Samsung USB Drivers (if you haven't already)
Unzip N910PVPU1BOB7_N910PSPT1BOB7_SPR.zip, you'll have a file called N910PVPU1BOB7_N910PSPT1BOB7_N910PVPU1BOB7_HOME.tar.md5
Unzip Odin-v3.07.zip
Right-click on Odin3-v3.07.exe > Run as Administrator
Reboot your phone into Download mode - Power off, then press and hold Power + Home + Volume Down. Press Volume Up when you see the warning screen
Click on the PDA button and pick the N910PVPU1BOB7_N910PSPT1BOB7_N910PVPU1BOB7_HOME.tar.md5 file, wait until Odin says that the MD5 was checked successfully
Click Start
Once finished, you'll be back to stock. This WILL NOT reset the KNOX Warranty flag if you've rooted, it will only put you back to the stock ROM/recovery/firmware. Enjoy
Old TARs
N910PVPU1ANK2 tar - https://www.androidfilehost.com/?fid=95853297432265112
N910PVPU1ANIE tar - https://www.androidfilehost.com/?fid=95784891001612590
Thanks for this my man
Thank you sir.
This will come in handy so many times to so many people out here. Thanks.
I've been looking for a decent mirror forever. Thanks!
darshiki said:
I've been looking for a decent mirror forever. Thanks!
Click to expand...
Click to collapse
I'm a bit hurt, what was wrong with mine?
Thank you Sir
shabbypenguin said:
I'm a bit hurt, what was wrong with mine?
Click to expand...
Click to collapse
Oops, sorry shabby! If you had one, I didn't see it. You didn't have a thread for it, right? Cause I looked and didn't see one.
There's a few already, in general where these threads belong. Moving this there.
-viperboy- said:
Oops, sorry shabby! If you had one, I didn't see it. You didn't have a thread for it, right? Cause I looked and didn't see one.
Click to expand...
Click to collapse
Oh i didnt have a thread for it, just mentioned a few times through various other threads that talked about getting the stock tar.
Will this wipe me to a clean slate
leandrae400 said:
Will this wipe me to a clean slate
Click to expand...
Click to collapse
Yes it will give you a fresh clean roms it but everything back to stock no root... But if u are rooted and do this it still doesn't zero out your Knox being tripped if u did root ur phone my on the thanks I hit the wrong button
Sent from my SM-N910P using Tapatalk
shabbypenguin said:
Oh i didnt have a thread for it, just mentioned a few times through various other threads that talked about getting the stock tar.
Click to expand...
Click to collapse
Ah, the good old days of the T-Mobile CF-Auto-Root It feels like so long ago...lol.
Is this supposed to format the phone. I flashed and everything went great however it did not format the phone. Is left all the information in prior rom
---------- Post added at 02:51 AM ---------- Previous post was at 02:36 AM ----------
I only ask cuz i got a force close on set up. Even after i did a master clear
-viperboy- said:
I didn't see a decent link to the stock NIE tar that wasn't on rapidgator or similar crappy site, so I uploaded it to AFH.
Required Files
N910PVPU1ANIE tar - https://www.androidfilehost.com/?fid=95784891001612590
Samsung USB Drivers - https://www.androidfilehost.com/?fid=95784891001612594
Odin - https://www.androidfilehost.com/?fid=95784891001612591
How to Flash
Install Samsung USB Drivers (if you haven't already)
Unzip N910PVPU1ANIE_N910PSPT1ANIE_SPR.zip, you'll have a file called N910PVPU1ANIE_N910PSPT1ANIE_N910PVPU1ANIE_HOME.tar.md5
Unzip Odin-v3.07.zip
Right-click on Odin3-v3.07.exe > Run as Administrator
Reboot your phone into Download mode - Power off, then press and hold Power + Home + Volume Down. Press Volume Up when you see the warning screen
Click on the PDA button and pick the N910PVPU1ANIE_N910PSPT1ANIE_N910PVPU1ANIE_HOME.tar.md5 file, wait until Odin says that the MD5 was checked successfully
Click Start
Once finished, you'll be back to stock. This WILL NOT reset the KNOX Warranty flag if you've rooted, it will only put you back to the stock ROM/recovery/firmware. Enjoy
Click to expand...
Click to collapse
Is this supposed to format the phone. I flashed and everything went great however it did not format the phone. Is left all the information in prior
Nope u have wipe everything manually this just gets u back to true stock form
Sent from my SM-N910P using Tapatalk
sliverr7x said:
Nope u have wipe everything manually this just gets u back to true stock form
Sent from my SM-N910P using Tapatalk
Click to expand...
Click to collapse
Thanks for the info. Do youbthink this isnthe reason i get a foreclose on mobile service everytime and sprint zone shows on the notification screen frozen at 97%. I have to forceclose the app to get it to go alway
rcmartin57 said:
Thanks for the info. Do youbthink this isnthe reason i get a foreclose on mobile service everytime and sprint zone shows on the notification screen frozen at 97%. I have to forceclose the app to get it to go alway
Click to expand...
Click to collapse
This happens on a brand spanking new Sprint note 4 right out of the box. I know this because when me and my wife got our new phones at a corporate Sprint store the sprint installer "stopped working" on first boot when they were activating our phones and turning them on for the first time. This is caused by the way they have these installer/preload apk's in the rom and the fact that the installer has to contact the network and actually download files during setup. This is NOTHING to worry about. Simply reboot your phone a second time and the sprint configuration installer will initialize and do it's thing. This is jst a little quirk but I've seen on on stock unrooted phones and rooted phones exactly the same.
tx_dbs_tx said:
This happens on a brand spanking new Sprint note 4 right out of the box. I know this because when me and my wife got our new phones at a corporate Sprint store the sprint installer "stopped working" on first boot when they were activating our phones and turning them on for the first time. This is caused by the way they have these installer/preload apk's in the rom and the fact that the installer has to contact the network and actually download files during setup. This is NOTHING to worry about. Simply reboot your phone a second time and the sprint configuration installer will initialize and do it's thing. This is jst a little quirk but I've seen on on stock unrooted phones and rooted phones exactly the same.
Click to expand...
Click to collapse
Thanks forbyhe insight. Knowing this i flashed this rom and everything is running smoothly
Alright, so I have an S7 that I bought off of ebay, it was originally sprint, but I use it on Metropcs.
Today, I attempted to Odin root it and it got me stuck in a "Galaxy s7" boot loop. As a result, I looked for the stock, which also put my in a "Recovery booting" loop. Now I don't know what to do. Recovery mode does not work. The only thing I can do is go into download mode.
Some notes: I have/had nougat on it, don't. I wanted to use smart switch, but it needs a serial number, and when I tried to find mine using the IMEI from the download screen to find mine, it said it couldn't find the Serial, so I'm just going to assume it's a fake S7.
If anyone can help at all, or even have an S7 serial, please let me know. I've tried several of the main threads for sprint with the 2.2gb stock AP/CP/CSC, and none of them worked, they all result in boot loop.
Edit: My phone is an S7, NOT an edge. I put this in the wrong section, and I have to wait 20mins to make a new thread.
Majinjin said:
Alright, so I have an S7 that I bought off of ebay, it was originally sprint, but I use it on Metropcs.
Today, I attempted to Odin root it and it got me stuck in a "Galaxy s7" boot loop. As a result, I looked for the stock, which also put my in a "Recovery booting" loop. Now I don't know what to do. Recovery mode does not work. The only thing I can do is go into download mode.
Some notes: I have/had nougat on it, don't. I wanted to use smart switch, but it needs a serial number, and when I tried to find mine using the IMEI from the download screen to find mine, it said it couldn't find the Serial, so I'm just going to assume it's a fake S7.
If anyone can help at all, or even have an S7 serial, please let me know. I've tried several of the main threads for sprint with the 2.2gb stock AP/CP/CSC, and none of them worked, they all result in boot loop.
Edit: My phone is an S7, NOT an edge. I put this in the wrong section, and I have to wait 20mins to make a new thread.
Click to expand...
Click to collapse
post a photo of detailed download mode including all text in upper right
Caosss said:
post a photo of detailed download mode including all text in upper rigth
Click to expand...
Click to collapse
This?View attachment 4059685
Majinjin said:
This?View attachment 4059685
Click to expand...
Click to collapse
yep, try to flash this firmware www[dot]sammobile[dot]com/firmwares/download/120986/G930PVPU4APL6_G930PSPT4APL6_SPR/
using lastest version of odin (3.12.3 minimum)
if you have issue try to flash it using pit file, just google it
Caosss said:
yep, try to flash this firmware www[dot]sammobile[dot]com/firmwares/download/120986/G930PVPU4APL6_G930PSPT4APL6_SPR/
using lastest version of odin (3.12.3 minimum)
if you have issue try to flash it using pit file, just google it
Click to expand...
Click to collapse
I'll try that if the current thing doesn't work. What I did just now is I got a file from samfirm which was SM-G930P_1_20161227210652_bpv0ccfhas_fac.zip. Instead of jusst doing the AP/CP/CSC, I also added in the BL, and it seems to be working, and reverted me back to 6?
Majinjin said:
I'll try that if the current thing doesn't work. What I did just now is I got a file from samfirm which was SM-G930P_1_20161227210652_bpv0ccfhas_fac.zip. Instead of jusst doing the AP/CP/CSC, I also added in the BL, and it seems to be working, and reverted me back to 6?
Click to expand...
Click to collapse
i don't know if you solution will work... i know that lastest fw for your phone is the 6.0.1 (the fimrware that i have linked to you) just try it and see if this fix the phone, next you can try to flash custom or beta fw
Caosss said:
i don't know if you solution will work... i know that lastest fw for your phone is the 6.0.1 (the fimrware that i have linked to you) just try it and see if this fix the phone, next you can try to flash custom or beta fw
Click to expand...
Click to collapse
The one I linked, seemed to work, but it's back on 6, but it's downloading updates, which is likely for 7 again. Thank you alot, I really appreciate it, since I was full of panic seeing as I'm going on vacation within a few days so wanted to have my phone. Leaving this here for anyone who may have the same issue!
Majinjin said:
The one I linked, seemed to work, but it's back on 6, but it's downloading updates, which is likely for 7 again. Thank you alot, I really appreciate it, since I was full of panic seeing as I'm going on vacation within a few days so wanted to have my phone. Leaving this here for anyone who may have the same issue!
Click to expand...
Click to collapse
Just hit thanks!