[Q] all audio sound is off. please help ! - Galaxy Note 3 Q&A, Help & Troubleshooting

hello everyone ,
suddenly i have face a problem. my all audio sound is off... i can hear call sound... music player sound, video player sound, headphone sound and everything .
i have check acceptability turn off all sound if unchecked . then i do heard reset. after that problem is same :'( what can i do now? please help me.

U dont really make sence there but what i understand is you have no audio at all even after re flashing software?
If thats true then probably your audio IC needs reballing or in worst case replaced.
This problem can occur when you drop your phone, if not then i would sent it for warranty and claim a faulty logic board.

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hi i have a spv m5000 (htc universal) with jcwrights 2.02.02 rom is was working today worning but in the afternoon the sound does not come, when i use headphones it works perfectly i havent dropped the phone or nothing could someone please help thanks
Plug in and plug out the earphones several times to re-route the sound to speakers.
PS: play some song on WMP so that ASA sound comes from the device to make yourself aware that the things are back to normal
hi it quite worked when i put the earphones all in theres no sound but to the earphones but wen its taken out no sound however when i put the earphones when its in the middle it plays perfect please help me anyone with instant messaging will please help i need it its not a loose wiring i know but please i will wven pay if you help me to get it up and running before wednesday thanks
It's your headphone jack
Theres a problem wit hyour headphone jack, i think the bit inside that works out if there are headphones in the device or noot has got stuck to thinking there are always headphones in the slot.
The solution to this is to put the headphones in and out til lyou get sound back, maybe do a soft reset. I dunno I started to get it on my last uni but i had that replaced due to scren failing.
i have no idea?, i put it in and out maybe 100 time it still doesnt work please help me please will pay donation to the soloution which works! please
hello, i have sent it for htc repairs hopefully some result has anybody ever sent it for repairs
hi samzurai,
I have exactly the same problem as you. did you manage to solve it somehow?
I had same problem solved it this way.
when sound does not start put stylus in the headfone jack turn it a bit and take it out
that should get your sound again
grifone said:
I had same problem solved it this way.
when sound does not start put stylus in the headfone jack turn it a bit and take it out
that should get your sound again
Click to expand...
Click to collapse
Same thing happened to me...listened to WMP through headphones...take the headphones out & NO SOUND!!! I could put the headphones back in and hear sound, but NO sound on the phone or sound from WMP w/o the headphones. I G-E-N-T-L-Y moved the 2.5 jack in and out of the audio jack and the sound almost instantly came back...repeat as necessary!

Seriously broken sound!!

I have no idea what caused this (no drops recently) but would REALLY appreciate some help as my phone is really useless at the moment.
Presently, absolutely NO sound comes out of my phone at any point, via speakers or headphones, except during calls, where i can hear the other person but they cant hear me, i.e. microphone isnt functioning.
I have no idea what causes this, I have done a hard reset and inserted and removed headphones many times.
I should clarify that by absolutely no sound, I mean nothing on the phone works sound wise. You can in fact hear a really faint clicking/popping sound occasionally, but its grey noise, its not really quiet versions of what the sound is meant to be.
Many thanks if anyone can help!
I also made a brief voice recording on the phone and copied it to my PC to find it was blank, so microphone doesnt work outside of a call either.
.. summary: mic broken, speakers only work in a call.
Help?
Bump! Please?
try pairing with a bluetooth headset, you should be ok ... seems your sound driver is corrupt, did you by any chance increrase the preamp a lot in tcpmp and play sound for a while before experiencing this?
Cheers for the reply!
I hadn't done anything out of the ordinary like you mentioned, it just stopped working. I have done a hard reset, wouldnt that sort out a bad sound driver?
And, as far as I know I have no access to a bluetooth headset, why would that be any different anyway?
Is there any chance a rom reflash could help? I'm at last resorts here, I'm thinking about buying a palm!! (for budget reasons)
I will try it if it could work, trouble is the usb port is very dodgy, dis- and re-connects very often, so that could be dodgy for a reflash?
:'( !!
also mine is off!! just hearphone works, but built-in speakers are dead!
PLEASEEE help me!!
same problem occured to me...
if you were using a normal headset and after you plugged it out the sound started to break apart then do the following:
1-turn your media player on and start playing any audio file while volume is at MAX...
2-try to plug it in first and then test if the sound comes out of the headset normally...
3-then plug the heasdset out of the device (not all of it keep some of the jack inside the headset hole) do that in slow motion....yes...in slow motion and try to focus in making the sound goes out of the headset and the device at the sametime....
4-if you managed to make the sound BLOWS OUT from the speakers then the problem is because you plugged out the headset too quickly which generated a shock (actually i dont know if that's the accurate definition)
5- try to twist the headset jack left and right and plug it out gentely while the sound is still going out of the speakers...
and thats it...
hope your device will get well soon
same problem occured to me...
if you were using a normal headset and after you plugged it out the sound started to break apart then do the following:
1-turn your media player on and start playing any audio file while volume is at MAX...
2-try to plug it in first and then test if the sound comes out of the headset normally...
3-then plug the heasdset out of the device (not all of it keep some of the jack inside the headset hole) do that in slow motion....yes...in slow motion and try to focus in making the sound goes out of the headset and the device at the sametime....
4-if you managed to make the sound BLOWS OUT from the speakers then the problem is because you plugged out the headset too quickly which generated a shock (actually i dont know if that's the accurate definition)
5- try to twist the headset jack left and right and plug it out gentely while the sound is still going out of the speakers...
and thats it...
hope your device will get well soon
I did steps you mentioned and get my sound back!!
Thank you wizzmaster..!

[Q] Loud Speaker problem on my i9505

Hi im hoping someone can help me with my problem.
My loudspeaker makes alot of warbling sound when anything is played through them, if you change the volume level it makes the same annoying sound, also sounds like interference.
I have replaced my Loudspeaker unit and I have also now replaced the usb board and wiring, as I understand that this is the power source for the loudspeaker.
The Microphone sounds fine, and the headphones are fine as well, as I can listen to youtube etc with no problems. When ringing somebody as well, there is no problem either, so trying to figure out the source of the problem, as it sounds like radio interference and cracking sort of sound.
It had the problem on stock rom and have now changed the rom to Phoenix, so see if that would fix the problem, but with no luck.
Any ideas anybody?

Galaxy s4 has no sound what so ever!

Hi guys, so I have a cricket galaxy s4 (old cricket), and it has no sound what so ever whether it be from the main speaker, ear peace, or if I put earphones into the headphone jack. The microphones don't work either when sound is gone, and I'm wondering why this is. I don't think it's a software issue because no matter if I flash to another rom I still get no sound but I may be wrong. The audio sometimes works like normal , and when the audio comes back the micrphones start working again but then it goes away if it's like shaken or something. So can you guys help me out? I'm not sure if this is some deep software problem or a hardware problem (think it might be charging port?), hopefully you guys can help out thanks.
The best way to troubleshoot this problem is to completely restore your phone to stock and then, if the problem persist, it's most likely an hardware defect or a bad contact between the motherboard and components

Speakers aren't working

Hey everyone,
since today my phone will not play any audio through its speakers.
At first, it was only media audio, i.e. Youtube videos or music, that would have no sound.
The alarm sound and my ringtone would still play as usual.
Unfortunately, after checking again this evening they don't work anymore either.
The only time the speakers seem to be working is when I put someone on speakerphone.
If I just leave a call as is, I can't hear anything.
Although somehow the caller - instead - hears themselves with a slight delay.
Everythings works fine with headphones though.
I've tried resetting my phone, which hasn't helped at all, so I'm kind of lost.
Does anybody have any suggestions?
Cheers,
1919k
Ive got exactly the same problem. The speakers dont work unless i put the phone on speakerphone in a call. And even then the sound is buggy.
Did you install in the meantime any magisk module?
any solution ?
Exact same problem, and I had updated my phone 3 days ago.
Speaker's aren't Working
Speaker's not working and showing the headphone icon also when I'm not using the headphone with headphones I'm hearing everything but without headphone not hearing anything.... call,music apps nothing hearing ... any solution?
my phone speaker get mute suddenly but no audio comes out in instagram , MX player , music player , you tube , ring tone , Alarm . but i can hear audio through headphone ... audio comes from the speaker for 5 to 10 seconds after it get stop but the video will run without audio ... plz resolve with the solution...

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