Collective claim to Sony // overheating issues - Xperia Z2 General

Hi all of you, happy Z2 owners, who struggles from overheating issues. As I feel from reaction of Sony representatives, overheating will not be improved or fixed, my personal opinion is that it is a hardware issue, not software, and Sony do not even want to confirm overheating as an issue, it is considered to be normal for them, when camera gets warm (base don their reply).
So, what we could do now is to sit and wait till we get or not get any help, or we could try to do something.
First of all, all these major sites, as Gizmodo, Engadget, The Verge and so on... Non of them didn't mention anything serious about the overheating. Moreover, none of them does not mention about it now either, but if you take a look to the number of user who experience the overheating problem, you see that there is a lot of us.
Should we maybe try to point the attention of the major online publishers to the problem, also to the behaviour of serious company, who throws raw product to the market and closes eyes when they see serious problem.
The second option is to think about some collective claim to Sony and deliver it to them by media channels.
Me personally could just change the faulty device in the store, it is not going to be too big problem for me, as it is clearly obvious fail of device, when camera is not working properly. In case if there is ANY limitation in timing of filming, it should be mentioned in technical data PRIOR sale of the product, otherwise it is hidden defect. But I am really upset about the behaviour of such company as Sony and I would really wish they acknowledge their mistake and help all of us at once.

Personally, I don't understand what the big deal is with this overheating issue. I understand that people want to "futureproof" themselves because they "might" get a 4k display in the future but honestly, "futureproofing" should never be a factor when when it comes to the ever-changing world of electronics.
Samsung placed a 5 minute limit on their 4k and Sony decided to toss things up and give it a dynamic limit based on temperature. I go to concerts and many conventions and have yet to run into a situation where I thought "hey, it'll be a good idea to record this in 4k." While I understand your frustration about Sony not really addressing the issue, they did come out and say that people should only record in short clips.
If you're still really interested in recording long 4k videos and pushing your device to the limit then check out these threads:
Pesetio made a discovery that undervolting your phone could help slow down the heating of the phone thus longer 4k video - http://forum.xda-developers.com/showthread.php?t=2776605
Jackos released a mod where he pushed the thermal limit up 10 degrees celsius and this basically allowed you to ignore the overheating message and record 30+ minutes of 4k video - http://forum.xda-developers.com/showthread.php?t=2777712
However, after reading many "overheating" posts on this forum, I think a lot of people agree that the limiter is there for a reason and the longevity of the device supersedes our desire for longer 4k video recording.

@HeartUnderBlade, actually we encourage overheat for all of functions of camera. When we take some pictures, video camera with full hd and high temporary of weather. After that overheat and shut down camera. Maybe some guys live in country that the weather is cool. I think they won't encourage this issue. My opinion, sony should behave properly if not numerous guys will be leave them.
Sent from my iPad using Tapatalk

harrynghiem said:
@HeartUnderBlade, actually we encourage overheat for all of functions of camera. When we take some pictures, video camera with full hd and high temporary of weather. After that overheat and shut down camera. Maybe some guys live in country that the weather is cool. I think they won't encourage this issue. My opinion, sony should behave properly if not numerous guys will be leave them.
Sent from my iPad using Tapatalk
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Click to collapse
While I understand your frustration, I think encountering the overheating message should be considered a good thing if you value the longevity of your device. Imagine if you never encountered the overheating message, your phone could be damaged in the long run by user-error and you'll never be able to fix it. However, I think a very small percentage of people actually experience overheating in anything other than 4k and I would try to replace your device if that's the case. Do keep in mind that I noticed you're from Viet Nam which is a country that can get very hot and humid so that could play a HUGE role in the overheating of your phone.

HeartUnderBlade said:
While I understand your frustration, I think encountering the overheating message should be considered a good thing if you value the longevity of your device. Imagine if you never encountered the overheating message, your phone could be damaged in the long run by user-error and you'll never be able to fix it. However, I think a very small percentage of people actually experience overheating in anything other than 4k and I would try to replace your device if that's the case. Do keep in mind that I noticed you're from Viet Nam which is a country that can get very hot and humid so that could play a HUGE role in the overheating of your phone.
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Me, personally, do not care about 4k video. But, when I download something over 4g, i am not able to use camera at all, as it is too hot. When i turn on photo mode (usual still photo), in about 7-10 minutes without even taking some pictures the camera turns off.
I do not want, neither intend to do something with voltage. As a costumer, I am buying finished product, that should work as it should work. If it does not work as promised (and I am not an advanced user, i would say), it is a fault of manufacturer. They MUST react.

Anton Sh. said:
Me, personally, do not care about 4k video. But, when I download something over 4g, i am not able to use camera at all, as it is too hot. When i turn on photo mode (usual still photo), in about 7-10 minutes without even taking some pictures the camera turns off.
I do not want, neither intend to do something with voltage. As a costumer, I am buying finished product, that should work as it should work. If it does not work as promised (and I am not an advanced user, i would say), it is a fault of manufacturer. They MUST react.
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Click to collapse
For the downloading and using a camera, I personally don't even think you should be pushing your phone to that limit. The camera can be very intense on your phone considering the image stabilization, high def image/video, and the high framerate that Sony put into the camera. If we know that Sony placed a thermal limit on the camera then why would you go into a camera knowing that you're downloading something and not expect it to overheat? When you say that it gets too hot, do you mean it just gets too hot to the touch or does it overheat (as in you get the overheat warning)? I would expect it to overheat considering it's put under that much load of having to write download data while writing data from the camera.
As for the 7-10 minute thing, I actually think that's normal. If I turn on my camera and just leave it idle then it shuts off by itself. I mean... why would you care if you leave a camera idle without doing anything? It seems a bit silly, don't you think since it just wastes battery at that point.

HeartUnderBlade said:
For the downloading and using a camera, I personally don't even think you should be pushing your phone to that limit. The camera can be very intense on your phone considering the image stabilization, high def image/video, and the high framerate that Sony put into the camera. If we know that Sony placed a thermal limit on the camera then why would you go into a camera knowing that you're downloading something and not expect it to overheat? As for the 7-10 minute thing, I actually think that's normal. If I turn on my camera and just leave it idle then it shuts off by itself. I mean... why would you care if you leave a camera idle without doing anything? It seems a bit silly, don't you think since it just wastes battery at that point.
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Click to collapse
If you use ipad or iphone. Please turn on camera on your iPad and leave it for 10 minutes. If it turns off itself, go to apple and they will change your device for 99% (if you are under warranty). I am not sure if you are Z2 user or not, if you are not, you will not understand. The device is getting hot whatever you do, so you are not able to film/take pictures.
I am not going to argue with you, this thread is for people who experience the problem and is ready to act. If the company sells you something, it should work as advertised. If not, this should not be issued/sold without additional comments from manufacturer.
I cannot imagine that my BMW will turn off the engine because i use air conditioner, or air conditioner will be turned off automatically if i drive in sport mode.

205
Of course, about iPad or iPhone, i mean turning off because of overheating, not auto lock.

HeartUnderBlade said:
While I understand your frustration, I think encountering the overheating message should be considered a good thing if you value the longevity of your device. Imagine if you never encountered the overheating message, your phone could be damaged in the long run by user-error and you'll never be able to fix it. However, I think a very small percentage of people actually experience overheating in anything other than 4k and I would try to replace your device if that's the case. Do keep in mind that I noticed you're from Viet Nam which is a country that can get very hot and humid so that could play a HUGE role in the overheating of your phone.
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Click to collapse
Total agreement for 4k issue. However, if we take some picture and encourage overheat message. I think that is big deal. I am used some phone before s4, iphone 5, s3 ... But i haven't seen yet. What do you think if you take the z2 and come in beach with your friends and take around 10 pictures and shut down camera. Because overheat. My friends reported numerous time same cases.
Sent from my iPad using Tapatalk

Anton Sh. said:
If you use ipad or iphone. Please turn on camera on your iPad and leave it for 10 minutes. If it turns off itself, go to apple and they will change your device for 99% (if you are under warranty). I am not sure if you are Z2 user or not, if you are not, you will not understand. The device is getting hot whatever you do, so you are not able to film/take pictures.
I am not going to argue with you, this thread is for people who experience the problem and is ready to act. If the company sells you something, it should work as advertised. If not, this should not be issued/sold without additional comments from manufacturer.
I cannot imagine that my BMW will turn off the engine because i use air conditioner, or air conditioner will be turned off automatically if i drive in sport mode.
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Click to collapse
You know, I was not here to argue with you. I'm just saying that some of the issues might not even be a big deal. If you've noticed, a lot of the "overheating" threads have started to die out and threads about coping with the issue is starting to emerge. It shows that this community is starting to somewhat accept that the overheating message may be there as a precaution. I think you missed my point about the camera turning off while in idle. I don't think that's an overheating issue but rather a feature the camera app is programmed to do to prevent it from useless staying on and wasting your battery. I haven't done any extensive testing but leaving my camera on idle, it shuts off. However, when I move it around and click a few buttons every once in awhile, it stays on.
I think funky0308 made a very good point when he said "Overheating FC isn't error or bug, that's added for a purpose." http://forum.xda-developers.com/showpost.php?p=53295417&postcount=10
Also, it's silly to compare a car to a phone...A car has an engine, belts, a whole gallon of liquid coolant, and a radiator. Your phone, it's a bunch of computer hardware that is calculating a lot of data in a small enclosed space with nothing but a heatsink to try to cool down your phone. If you really want to compare a car to a phone then take all the cooling features out of your engine (including all the fans and radiator) and let's see if your engine overheats or not.
Also for your information, yes... I own an iphone, ipad, and I'm one of the few people that owned the Z2 when it started to roll out.
harrynghiem said:
Total agreement for 4k issue. However, if we take some picture and encourage overheat message. I think that is big deal. I am used some phone before s4, iphone 5, s3 ... But i haven't seen yet. What do you think if you take the z2 and come in beach with your friends and take around 10 pictures and shut down camera. Because overheat. My friends reported numerous time same cases.
Sent from my iPad using Tapatalk
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Click to collapse
Your issue does sound like it might be a defect. I've read of a small handful of people experiencing the overheating message just from regular photos. I believe those people sent it in for a repair under warranty and received new devices which fixed their problems. Try contacting the place you bought it from or a Sony store nearby.

HeartUnderBlade said:
You know, I was not here to argue with you. I'm just saying that some of the issues might not even be a big deal. If you've noticed, a lot of the "overheating" threads have started to die out and threads about coping with the issue is starting to emerge. It shows that this community is starting to somewhat accept that the overheating message may be there as a precaution. I think you missed my point about the camera turning off while in idle. I don't think that's an overheating issue but rather a feature the camera app is programmed to do to prevent it from useless staying on and wasting your battery. I haven't done any extensive testing but leaving my camera on idle, it shuts off. However, when I move it around and click a few buttons every once in awhile, it stays on.
Also, it's silly to compare a car to a phone...A car has an engine, belts, a whole gallon of liquid coolant, and a radiator. Your phone, it's a bunch of computer hardware that is calculating a lot of data in a small enclosed space with nothing but a heatsink to try to cool down your phone. If you really want to compare a car to a phone then take all the cooling features out of your engine (including all the fans and radiator) and let's see if your engine overheats or not.
Also for your information, yes... I own an iphone, ipad, and I'm one of the few people that owned the Z2 when it started to roll out.
Your issue does sound like it might be a defect. I've read of a small handful of people experiencing the overheating message just from regular photos. I believe those people sent it in for a repair under warranty and received new devices which fixed their problems. Try contacting the place you bought it from or a Sony store nearby.
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Click to collapse
Ok, so i am not sure if my device is faulty as well, but i am sure it is not ok, when you, for example, watch youtube for 10 minutes, turn it off, than turn on photo camera and it turns itself off because of overheating (all other apps are closed at this moment)

My two penny's worth, I have been sat out in the sunshine trying to take pictures, ok it is warm, but this is England, we're talking 23degrees, but my camera won't take more than a couple of pics without shutting down.
Loving the phone otherwise, but the camera has always been a major factor in my choice of phone.

Anton Sh. said:
Ok, so i am not sure if my device is faulty as well, but i am sure it is not ok, when you, for example, watch youtube for 10 minutes, turn it off, than turn on photo camera and it turns itself off because of overheating (all other apps are closed at this moment)
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Click to collapse
When you put it into that perspective then your device may be one of the few that might be faulty. I'm able to watch HD videos on streaming apps for hours and then use my camera and it'll be fine.

Guest69 said:
My two penny's worth, I have been sat out in the sunshine trying to take pictures, ok it is warm, but this is England, we're talking 23degrees, but my camera won't take more than a couple of pics without shutting down.
Loving the phone otherwise, but the camera has always been a major factor in my choice of phone.
Click to expand...
Click to collapse
The same here regarding the choice of phone and the same story about filming or taking pictures in a sunny day.
BUT this post is not about it but what should we do about it. Somehow SONY has to answer us and acknowledge the problem. Ok, even if it is a few, they need to issue the confirmation that there might be this problem on some devices and what should we do about it. This is how the company should react to their mistakes.

The problem is with thermal handling the way I see it , the phone heats up because all cores are running at max frequency on longer duration. Sony mut have configured the kernel aggressively. It is likely possible this was done to allow 4k video recording even at short minutes time.
Sent from my almighty Xperia Z2

nealkoy said:
The problem is with thermal handling the way I see it , the phone heats up because all cores are running at max frequency on longer duration. Sony mut have configured the kernel aggressively. It is likely possible this was done to allow 4k video recording even at short minutes time.
Sent from my almighty Xperia Z2
Click to expand...
Click to collapse
Non-techie question, does it really necessary to use all cores at max when watching video? Or downloading data over 4g/wifi?

Relax guys, they are most likely working on the problem and will come with the solution of undervolting the cores or work on camera app resource efficiency.
One question, what ambient temperatures are you guys having problems with? Or better, where do you live? (Country and city)

HeartUnderBlade said:
Personally, I don't understand what the big deal is with this overheating issue. I understand that people want to "futureproof" themselves because they "might" get a 4k display in the future but honestly, "futureproofing" should never be a factor when when it comes to the ever-changing world of electronics.
Samsung placed a 5 minute limit on their 4k and Sony decided to toss things up and give it a dynamic limit based on temperature. I go to concerts and many conventions and have yet to run into a situation where I thought "hey, it'll be a good idea to record this in 4k." While I understand your frustration about Sony not really addressing the issue, they did come out and say that people should only record in short clips.
If you're still really interested in recording long 4k videos and pushing your device to the limit then check out these threads:
Pesetio made a discovery that undervolting your phone could help slow down the heating of the phone thus longer 4k video - http://forum.xda-developers.com/showthread.php?t=2776605
Jackos released a mod where he pushed the thermal limit up 10 degrees celsius and this basically allowed you to ignore the overheating message and record 30+ minutes of 4k video - http://forum.xda-developers.com/showthread.php?t=2777712
However, after reading many "overheating" posts on this forum, I think a lot of people agree that the limiter is there for a reason and the longevity of the device supersedes our desire for longer 4k video recording.
Click to expand...
Click to collapse
If the phone is genuinely getting red hot then of course you need to do whatever necessary to stop the phone overheating and causing harm to components (including the battery) but there IS an issue that can't be ignored/discounted even if some people aren't experiencing it.
The key question is: Is it hardware and therefore unfixable, or is it poor software that is causing the phone to run too hot despite there being no actual need for it to get that hot?
It's not just 4K video (I've come to accept that, unless Sony decides to undervolt as in the possible solution mentioned above, 4K video will be limited. It's not the end of the world, as while I may record some things in 4K it isn't going to be of any substantial length), it's just taking ordinary pictures.
Using mobile data also seems to be another factor. If you have, say, Photos or Dropbox uploading pictures and video in the background, that can also cause the phone to get red hot.
If you've got a good 4G connection and an unlimited data tariff, why wouldn't you want to upload stuff there and then (rather than waiting for Wi-Fi or when charging)? Doesn't seem to be a problem on other phones.
Sure, Google or Dropbox could fix things by having a setting to only auto upload when there's no other (major) CPU usage, but surely a Snapdragon 801 device isn't under stress because two things are happening at once? Uploading a file and taking a photo. If that pushes the phone to overheat, there HAS to be something Sony can do to fix it.
Guest69 said:
My two penny's worth, I have been sat out in the sunshine trying to take pictures, ok it is warm, but this is England, we're talking 23degrees, but my camera won't take more than a couple of pics without shutting down.
Loving the phone otherwise, but the camera has always been a major factor in my choice of phone.
Click to expand...
Click to collapse
Precisely. If you are getting the camera shutting down so it can 'cool down', when it's just 21-23 degrees (albeit humid and probably hotter when the phone is in direct sunlight) then you have to start wondering. God help those who take their Z2 to somewhere hot this summer hoping to take loads of photos and video.
Mind you, if it's by a pool then you can always dunk it in to cool it quicker!

Hi guys...
Although I agree to OP and I found this overheating as a quite big problem I expect this to happen.
Z2 has same Snapdragon 800 overclocked and named 801 so that's not device that could record 4K at this setup.
But...
I'm long time Sony user and I'm absolutely sure they will do everything they can do fix this.
It could be fixed quite easy as we all see (simple undervolting will do the trick)
Z2 is Sony's new way and after Z1 which I still have and I still believe it's great device, Z2 is next logical step with a expected issues.
Is that OK, of course not...
But, as I said, lets wait for a next bigger firmware update (I heard it's on its way).
You'll know when it comes because it'll have "2" instead of "1" (17.2.A.x.x.x) and I'm sure we'll have great device after that...
We all know 402 didn't do that so we have to wait new release.
Maybe we get 4.4.3 in that, next, big update...
If they don't find a way to fix that problem in next two or three updates then we all know it's hardware issue and we should find a way how to claim our rights.
To end this long post...
I totally support OP idea but let's give them a chance to fix that...
If that was only 4K problem I wouldn't say anything but heating (not overheating, at least not on my device) is present on video playback, on LTA download....
Sent from my D6503 using Tapatalk

Well, crap. Just when I am in the market to buy the Z2, I find this issue. Panama is a warm, tropical climate, and I am a bit concerned that the overheating isssue will be even worse here!
Is anyone else using the Z2 in such a climate?

Related

Cellphone Evolution

Caveats. I love my nexus one, and have never owned any form of Apple product.
I am more or less trying to see what other people's opinions are regarding the evolution of cellphones.
In my opinion these are more or less the large evolutions.
Skipping the Bag phone, and Night at the roxx bury model
1) Nokia - Who didn't have that wonderful brick!
2) Razr - Never had one, but certainly made size crucial -
3) Blackberry - They discovered there was money in smart phones.
4) Iphone - Will stay unbiased, they certainly moved the smartphone concept.
Where would I put the nexus one? I would say it's the pinnacle of #4. Personally, i think we are stuck in #4 for awhile, and much like computer's dont need to be upgraded as say 5 years ago, phones may be there as well(for now).
I highly doubt the next Iphone makes any huge leaps. The front camera may evolutionize phone sex, but that's about it.
How do we get to #5? In my opinion, this will be stuck on the borrrrrring battery technology. What does everyone else see?
Nexus One is 4.5. It shares many features of the iPhone and adds on top iof it with the concept of developer freedom, which I beleive is crucial for moving smartphone software forward.
Just to clarify. I definitely think the Nexus one is a massive improvement, and 4.5 is certainly accurate. You could be right in that we may never see a 5 by my metrics. Or not a clean jump at least. Continual small improvement could be the ongoing future.
Eitherway, I feel good that I wont be itching to "upgrade" this time next year(which says alot for the Nexus One)
Much as the MP3 player is being obsolesced by cell phones, I think "phones" in the traditional sense will eventually be obsolesced by the all-around computer that smartphones are becoming.
but its still called a smartphone lol
I don't think the Nexus One itself is that great of an evolution, it's just another Android phone.
I'd say the platform itself is much more important.
I love my Nexus One, it's far and away the most advanced phone I've ever owned, however it's not without faults, and ultimately it's just a high end Android handset, just like the Motorola Droid/Milestone.
As for the next "big" step/evolution, I don't know if there will be anything "big" per say. As has been touched on in this thread, smartphones as we know them are metamorphosing into mobile computers, so I don't really see the scope for anything more than incremental increases in processing power and operating systems.
video calls will be a big step... however the networks will have to mature before something as data intenisve as that steps up to the plate
another thing i think would be interesting as far as the future goes is developing a phone that truely functions as a portable computer where i can ditch my desktop (granted not my gaming pc) but hook the phone up to a dock of some sort which will give me access to a monitor, mouse, keyboard, speakers, ect... the phone sort of goes into "pc mode" and functions as a regular computer
Video calls will be a big step?
Video calling was big advertised years ago.
And now, almost nobody really uses it.
K69 said:
Video calls will be a big step?
Video calling was big advertised years ago.
And now, almost nobody really uses it.
Click to expand...
Click to collapse
when? i dont remember anything...
my thing is phones dont have a camera on the side that the screen is on... therefore its really not possible... not to mention its incredibly data intensive side so i really doubt what you are talking about is true... I would love to be able to video chat on my phone in a quality manner
sadly though, batteries are going to hinder mobile progress, li-ion batteries are nice but lets face it, its not very hard to run your nexus dry in about 5 hours if you wanted to... battery technology itself is getting old and some other source of power really needs to emerge to really stir the mobile market up
JHaste said:
when? i dont remember anything...
my thing is phones dont have a camera on the side that the screen is on... therefore its really not possible... not to mention its incredibly data intensive side so i really doubt what you are talking about is true... I would love to be able to video chat on my phone in a quality manner
sadly though, batteries are going to hinder mobile progress, li-ion batteries are nice but lets face it, its not very hard to run your nexus dry in about 5 hours if you wanted to... battery technology itself is getting old and some other source of power really needs to emerge to really stir the mobile market up
Click to expand...
Click to collapse
Look at many phones in Asia, they've had video calling for years now. The US is just far behind when it comes to certain technologies. Japan has had international 3G video calling since August 2005 (3G was invented in Japan). And has been running a 3G network since late 2001.
Video calling is way old.
As for the battery issue, nuclear batteries are the answer: http://www.boingboing.net/2009/10/07/tiny-nuclear-battery.html
Video calls are not going to b next. We had those since 2004 in europe and nobody really uses them. They are expensive and a good old phone call gets the job done anyway. I concur with batteries and increemental steps in OSs and computing power, allghough nuclear batteries are still far to come. (Too bad, i had my proton pack almost ready...). This said the N1 is probably the best phone i had ever. Nothing it cannot do. Nothing I have to think"it's just a phone" for. I just love it
SPAS79 said:
Video calls are not going to b next. We had those since 2004 in europe and nobody really uses them. They are expensive and a good old phone call gets the job done anyway. I concur with batteries and increemental steps in OSs and computing power, allghough nuclear batteries are still far to come. (Too bad, i had my proton pack almost ready...). This said the N1 is probably the best phone i had ever. Nothing it cannot do. Nothing I have to think"it's just a phone" for. I just love it
Click to expand...
Click to collapse
I can't see video calls on mobile phones becoming practical. The whole point of making phones calls on a mobile phone is because its MOBILE! For a video call, you have to be looking at the screen. This presents a few issues: First off, walking down the street while talking and looking at the screen is not a good idea for obvious reasons. Second, both the earpiece and microphone will be far away from you, forcing you to use either the speaker and yell into the phone, destroying any concept of privacy, or wearing a headset every time you want to talk on the phone. Having a wired headset will be a bit uncomfortable becasue the phone will be in your hand at a good length from your face, leaving the most ideal option to be a bluetooth headset.
There is also the problem of battery life. Talking on the phone AND streaming a video feed will no doubt put a lot of strain on the battery, especially if the video stream must be high quality and play back smoothly. In addition, bluetooth may be used for your wireless headset. Current batteries in smartphones will be able to pull this off for ~3 hours MAX, not including battery drain while on standby, and not taking into account how good your signal is (the lower the signal the more drain on the battery).
Austria was one of the first countries where video calling was available (may 2003).
Many phones with front cams where sold and in the first months you even could video call for free.
Now almost seven years later nobody talks about it.

Can't use camera on low battery?

I got my Vibrant yesterday and (of course) had to use it right away. The battery went down to the point of getting the popup notification (that is at 15% i believe?) and after that, I tried to open/play with the camera -- but instead was greeted with a prompt informing me my battery was low and my only option was "close" - there was no way to just say YEAH, I KNOW, LET ME USE MY [email protected][email protected] CAMERA!
..... any way to disable this? get around it somehow? Sorry Samsung, but if I want to use my camera, I WANT TO USE MY CAMERA. I don't care that the battery is low!
Every smartphone I've ever used for the past 7 years won't allow you to use certain functions if the battery is too low, to allot resources to more important processes.
Never had this problem on any other device (including G1). :\
I can't reproduce it right now, but it has a power saving mode. Go to Settings > Sound and Display, then scroll all the way down. It's the second last item. Uncheck it and see if that fixes it.
Just test on low battery and no the power saving mode doesn't let you take pictures.
Nope, I turned Power Saving off when I was going through settings yesterday, so that isn't what is causing me to get locked out of the camera.
Semi-solution: downloaded a 3rd party camera app from market (snapphoto pro which i had already purchased on my old phone anyways) which will let me use it, so at least i have camera functionality even if battery is low, but i'd still prefer to turn that.... um... "feature" off.
+1 on this "feature" its pretty crippling, not only does the camera not work but it also seems to turn your brightness down, also I don't think it will let you watch videos. C'mon samsung.
I understand the feature of it popping up a warning like "hey, maybe you should rethink this... " but to actually completely disable it is annoying. :\
Indeed, hopefully Sammy will 'fix' this with the 2.2 update.
-bZj
I agree it ridiculous, we should have the option to continue rather than lock us out. I tried watching a video and its not letting me.
Indeed, if I'm on a flight and want to burn my battery completely, I want that option.
-bZj
_____
-sent from my Samsung Vibrant via XDAapp
It won't let you watch a movie on low battery either. I ran into that yesterday.
Sent from my SGH-T959 using XDA App
What a crock... I am trying to run out my battery and video, which sucks battery nicely, is denied.
t1n0m3n said:
What a crock... I am trying to run out my battery and video, which sucks battery nicely, is denied.
Click to expand...
Click to collapse
That's exactly what I was trying to do...
Doesn't play music either. That's ridiculous.
Sent from my SGH-T959 using XDA App
I was trying to drain the battery as well, like someone said before 3rd party apps will work. I installed the RockPlayerBase Beta to burn my battery to 0 by playing videos . . .
Btt.
I'd really love to see a fix for this. Anybody have anything?
Thanks
This isn't anything new from Samsung or many other phone manufacturers. My current G600 slider that is 3 years old does the same thing. Better to still have basic phone functions and SOS for the remaining battery than to end up taking a few snapshots and find a dead phone seconds later. It may seem like they are locking you out of your phone, but in reality the lashback from average joes complaining about their phone dying when they were trying to call 911 after a hit and run accident in the middle of nowhere can justify this "feature".
silverwolf0 said:
This isn't anything new from Samsung or many other phone manufacturers. My current G600 slider that is 3 years old does the same thing. Better to still have basic phone functions and SOS for the remaining battery than to end up taking a few snapshots and find a dead phone seconds later. It may seem like they are locking you out of your phone, but in reality the lashback from average joes complaining about their phone dying when they were trying to call 911 after a hit and run accident in the middle of nowhere can justify this "feature".
Click to expand...
Click to collapse
I understand your argument, but the entire focus of these forums is to change things we don't like or add new things on our phones.
You could extend the argument that "lots of other phones do this" to any number of annoying "features" that have been modded or hacked.
silverwolf0 said:
This isn't anything new from Samsung or many other phone manufacturers. My current G600 slider that is 3 years old does the same thing. Better to still have basic phone functions and SOS for the remaining battery than to end up taking a few snapshots and find a dead phone seconds later. It may seem like they are locking you out of your phone, but in reality the lashback from average joes complaining about their phone dying when they were trying to call 911 after a hit and run accident in the middle of nowhere can justify this "feature".
Click to expand...
Click to collapse
On the otherside, as someone mentioned if I'm on a flight watching a movie, I want to burn out the battery. Or I'm in a car accident and I need to quickly take pictures for insurance, I'd rather use that battery power. Basically, it's a nanny feature that many of us don't want. That's pretty much the point of these forums.

Samsung Galaxy S II - Camera issues

--------------
Please do no not ask how to check firmware?, what is the problem?, ect. For such questions visit thread mentioned below.
This thread is for people who know what is wrong.
--------------
I decided to write this thread to sum up in short form all the most important informations regarding camera modules in Samsung Galaxy S II. Long version of thread where you can find various information is here: http://forum.xda-developers.com/showthread.php?t=1098834&highlight=upgrade.
This thread is the try to make more pressure on Samsung about fixing their problem regarding camera modules.
1. Problem overview
1.1 General overview:
Samsung Galaxy S II has been released in many forms with different camera modules. So far the most problematic module is Samsung's sensor, identified as example:
SLSI_S5K3H2YX_M5MOLSwith firmware marked as SCEF02. (It needs to be told - Fujitsu is overall name of module, particular camera we identify via codes, SC, OM ect - then we can exactly say example Fujitsu\Samsung LSI (Samsung's sensor combined with Fujitsu [additional parts like firmware it is believed]), or Sony sensor). It is complicated way, this is why sometimes you can find some inaccuracies in detailed technical - but general overview is true).
Problematic issues haven't been revealed just now - the Community and users know these issues for long time. So does Samsung.
1.2 Technical overview
Problems with camera modules can be abbreviated to few things:
AutoFocus issues - as we know AutoFocus can greatly improve movies. It is nice feature which unfortunately doesn't work in SGS II as it should. Problems are related to the situations, where:
Often in daily situations AutoFocus works without any need of it. Video is already sharp, but AutoFocus tries to make it better. It just worsen the movie making unnecessary blurs;
In darker areas, nights or moving from dark to bright ground AutoFocus loses stability or even worse completely blurs the movie. Making movie then is completely useless.
AutoFocus is slow. Compared to other phones it is just slower, sometimes really slow - often you can forget making movie of fast moving objects like birds, planes and so on.
FPS issues - these problems are related to the general FPS of movies. SLSI_S5K3H2YX_M5MOLS records slower than it should be. It happens either day or night, depending on the conditions. These conditions are, example:
Moving camera from darker to brighter area and vice versa.
Recording at night.
Red pink spot - this problem makes the pictures and movies having pink, light circle. It happens when you take a photo on the solid grayish, white and other colors area.
Few words are need to be written - it is very interesting that phones equipped by Sony OMEF01 (IMX105) have less problems. Their FPS and general smoothness are better than in S5K3H2YX SCEF02 firmware. But this is not the end - some users in act of desperation and completely lack of Samsung's support loaded Camera firmware (SIEG03) from the other phone - Samsung i997 - which partially fixed problems regarding low frame rates!
These two examples may lead to the conclusion the problem is the only firmware which since phone release, hasn't been fixed for Samsung's module users.
2. Examples of problems
Many users recorded camera behaviour and uploaded it on YouTube. I post few movies to show what Samsung screwed up and didn't want to fix it.
Comparison of SLSI_S5K3H2YX_M5MOLS SCEF02 and Sony (IMX105) OMEF01.
SCEF02
OMEF01
AutoFocus at night with low FPS - is it the way as it should be? For Samsung yes.
Comparison of default system camera (camcorder) and the commercial app.
Here one word to be posted - please notice that the comparison of system application and lgCamera was made at SCEF02 firmware.
Even with such limits like camera firmware which is the bridge for hardware and user's camera software, the lgCamera amateur programmer (with all respect to its Author) could fix few problems and improve the camera!
Samsung is not able to fix it since months!
Also please notice lgCamera has much more functions than stock application - example snow, fall scenes for video mode. If lgCamera author could add working camera modes, what is stopping Samsung doing the same? Laziness.
3. Samsung's behaviour
Unfortunately Samsung Galaxy S II users can't say Samsung is the company which tries to care about customers. Many users have reported such issues long time ago, including myself where I've had replies which mostly were restricted to few laconically sounded sentences. In my case I've contacted Samsung Hotline, Samsung Main Service Center, Local Service Center department and Samsung LSI.
In all cases except Samsung LSI, where I was able to send only 1 mail (my next messages weren't delivered) I informed about issues regarding problems of SGS II. In all cases replies can be shortened, I present their answers:
"I think that you are mistaking us (Samsung Electro-Mechanics) for Fujitsu.,because you are complaining to Fujitsu (it had to be S5K3H2YX). I'd like to recommend that you enter the Fujitsu's website." - Well it is like pong game where everybody bounces the problem elsewhere. Who mounted Fujitsu (It had to be S5K3H2YX) module in the Galaxy? Who wrote the firmware? Samsung! I bought the phone from the Samsung, not Fujitsu, goddammit!
"In case of problems return phone to the service, and if we detect issues, we will replace or repair damaged part." - They are like robots. Everytime say such thing. This will NOT fix the problem because Samsung will just replace S5K3H2YX to another S5K3H2YX. Problem is not in the few users' phones. Problem exist either in ready to mount modules equipped with bad firmware which are delivered to the service centers or just alone firmware!
"We cannot mount the desired module in the phone. We replace things randomly. We're delivered by Samsung boxes with parts and they're not signed they're either Fujitsu (it had to be S5K3H2YX) or Sony." - This was an answer for my question about demand of Sony module replacement instead of faulty S5K3H2YX. Pity.
"All camera modules come to us and pass the Samsung requirements." - This can be reasonable. Technically S5K3H2YX module can be OK. But Samsung put to S5K3H2YX bad firmware which makes problems mentioned earlier!
Overall often I must have waited two weeks for any response. I am still waiting (1.5 month) for response from official Samsung department for my technical question.
Answers from the Main Service Center came to me after 7 days and only because I reminded them about my question and said their competences end at connecting charger to the phone.
It is to be mentioned Samsung released Camera Firmware Upgrade few times. But it didn't fix anything - completely nothing, null, zero. The last update marked at December 02 of 2011 also didn't bring anything.
Samsung just ignores the customers!
4. Possible solution and conclusions
I think more likely problems exist only in bad firmware. The answer ("All camera modules come to us and pass the Samsung requirements.") from the service center gives me to think so, which is reasonable, especially when we know after changing firmware to other problems are partially gone.
Samsung must understand:
What it has been screwed up, needs to be fixed.
Customers shouldn't be abandoned with problems for many long months. Samsung even didn't say a word about.
The longer they do this, the more likely people will turn back to other brands.
If they promoted SGS II as one of the best camera phones, they just lied. At least in current situation.
Such thread wouldn't have been created if Samsung had answered for many amount of complains about Camera work in SGS II.
ATTENTION - For anyone who wants to buy non-shutterning camera module for your own, you can do it. Look at this thread for info: http://forum.xda-developers.com/showthread.php?p=28697558
-----------------------------------------------
I hope now it will be easier to spread information about Samsung and its bad customers treat.
Notes:
1. This thread tries to sum up all the most important things related to problem and this thread http://forum.xda-developers.com/showthread.php?t=1098834&highlight=upgrade .
2. If you have comments, propositions what I missed, or should add please post it yourself or write what I should add in my post (to save cleanness).
3. I hope we'll get what we have right to.
4. Instead of Fujistu we think about S5K3H2YX which is correct name of Samsung's faulty sensors it seems to.
same issue here and samsung sucks !
I have the same issues. This camera sucks a lot, just like Samsung.
RE
Now that they are creating firmw. Android 4.0. they got time to fix all this if not then they are just fking stupid
Epic comment. Agree with every point. Very disappointed that Samsung let this amazing phone come with such poor video autofocus. Didn't their testers notice this? Someone somewhere in SGS2 development brushed this issue under the carpet. Very shady.
Apple wouldn't have let this happen...
---------- Post added at 11:21 PM ---------- Previous post was at 11:19 PM ----------
blizzari said:
Now that they are creating firmw. Android 4.0. they got time to fix all this if not then they are just fking stupid
Click to expand...
Click to collapse
But...but...if they fixed it then nobody would buy the SGS3....
Honestly? They've had nearly a year to fix an issue they knew about. My hopes aren't high on an ICS fix
how ever much i love the sgs 2 i have to agree with this
666fff said:
But...but...if they fixed it then nobody would buy the SGS3....
Click to expand...
Click to collapse
lets say thet have sold 20million devices and like 10 000 have problems with, I dont think they are gonna fix it. I guess it's is easier for them to RMA them than work on the problem which is unfortunate for the affected users
Are you sure an RMA would fix this?
Thx guys, I wouldn't write this without motivation of others in the thread. Together we can try to do something. At least we have better chances than complaining lonely. I'd be nice to interest some GSM portals. If few of them picked up topic, perhaps it would make more pressure. It is customer right to have that he paid for.
NoOneCanHelpMe said:
lets say thet have sold 20million devices and like 10 000 have problems with, I dont think they are gonna fix it. I guess it's is easier for them to RMA them than work on the problem which is unfortunate for the affected users
Click to expand...
Click to collapse
Unfortunately not all users of Fujitsu will complain - because many of them will think it is as it should be. User'd think it is just the phone and it is common. Some of them will not bother also because will buy next phone. I think Samsung counts on it as well.
I am sure every firmware for Fujitsu is one big failure - so I guess there are much more wrong phones than example 10 000. I guess they sold few millions in Europe, at least few hundreds of thousands has such bad firmware.
Well done. Thorough research. But...
You obviously know your stuff, but I would say that the vast majority of users - myself included - do not possess your depth of knowledge, and - myself included again - are happy enough with the camera.
In spite of repeated attempts (well, about four) I cannot reproduce the infamous pink spot. Stuff I film isn't reliant on autofocus so much (does homemade pron count?). As a happy-snapper-point-and-shoot device, this camera is good enough for me.
I won't claim that I speak for the masses, but I'll surmise that the camera quality is not at the top of most users' priority list with regards to this phone. You've certainly convinced me it could be better but unfortunately it's Samsung you need to convince, and that doesn't seem to be going so well...
I have equally strong feelings re the SQ for music - I'm not a genius/supercurio (metaphors AFAIC), but I do know my stuff there, and it still frustrates the squits out of me that Samsung decided that a worse chip than the SGS was the way forward (reason #1 for not buying the Note).
I wish you all the best - maintain the rage!
I had scef02 ehich makes mine fujitsu. Just did an update snd now i have SCEE09
PHONE FW TBEC28. does this help?
Edit: just got it that i actually downgraded my camera. Reverting SCEF02
Sent from outter space using a Gremlin for delivery!
So is SBEF02 affected by the same issue?
well on ics 4.0.3 camera managed to get white balance, better,
it's not perfect, but at least i dont get too orange pictures inside my house
samsung sucks
just do it like me and never ever buy a samsung phone...
mblaus said:
just do it like me and never ever buy a samsung phone...
Click to expand...
Click to collapse
then what is your business here? trolling? go at iphone section or where ever you need to be. we like our Samsung phones.
People should be alerted about camera issues before buying the phone, hope this thread brings solutions.
Yup, this should be sticky!
Alert the people, make them ask Samsung - possibly drop sales a little - make Samsung react -
- admit the problem
- send service procedures and parts to service centers
- in case of customer complaint invite to service center for solution: firmware flash/module change
So easy.
Samsung made billions of dollars on these devices and yet it cant spare few bucks for such programme. Pitty.
500$+ device with broken camera, no ICS (because samsung takes its time breaking it with TW)
I would go Apple way if I knew that.
(joke..)
truly disappointed...if I knew the video recording had this problem I wouldn't have bought the phone
the problem is that they marketed it as the "perfect" phone that has everything unmatched; perfect camera, perfect web browsing, perfect gaming,...etc
also we must note that most (if not all) reviews sites which r the main reference for many people (myself included) before buying a phone NEVER said a word about any camera problem
it's true that not all the phones have the defected module/firmware, but not at least one review site got it?
or is it that samsung sends review units equipped with the perfect stuff and sell the ****ty ones to the masses??????????!!!!!!!!!!!!
to be honest I feel like I fell in a dirty trap made by samsung which is probably laughing its ass off pointing at me right now, which is something I don't like
if samsung doesn't fix the problem with ICS (or any other kind of fix) I'll probably sell the phone and never come back to this company again. not because I can't live without video recording (actually I rarely use it) but because I ABSOLUTELY HATE these marketing methods
The SGS2 is advertised on samsung's website as "Recording & Playback [email protected]" while the SCEF02 firmwares (And other firmwares for the Fujitsu camera module) struggle to record at 30fps, can't something be done about false advertisement?
B3311 said:
Well done. Thorough research. But...
You obviously know your stuff, but I would say that the vast majority of users - myself included - do not possess your depth of knowledge, and - myself included again - are happy enough with the camera.
Click to expand...
Click to collapse
Yes I am really aware of it. For many people it is just the way it is, and they're OK with it, Samsung counts on this too as well
In spite of repeated attempts (well, about four) I cannot reproduce the infamous pink spot. Stuff I film isn't reliant on autofocus so much (does homemade pron count?). As a happy-snapper-point-and-shoot device, this camera is good enough for me.
Click to expand...
Click to collapse
Hmmm it should happen when you turn camera on the wall, or white paper example. Light conditions are also important.
I won't claim that I speak for the masses, but I'll surmise that the camera quality is not at the top of most users' priority list with regards to this phone. You've certainly convinced me it could be better but unfortunately it's Samsung you need to convince, and that doesn't seem to be going so well...
Click to expand...
Click to collapse
Camera generally is not completely bad. It is not good either. It can be improved adding new functions like it is in lgCamera. But definitely it should have been fixed long time ago to be as advertises say.
suzaku said:
truly disappointed...if I knew the video recording had this problem I wouldn't have bought the phone
the problem is that they marketed it as the "perfect" phone that has everything unmatched; perfect camera, perfect web browsing, perfect gaming,...etc
Click to expand...
Click to collapse
Well camera adverts were in my case quite strong impulse to buy this phone. Most reviews were also "oh ah, orgasm" and it was hard to find any very deep review.
Everything else is OK, but this part is not as to be expected according to the ads and just human understanding.
also we must note that most (if not all) reviews sites which r the main reference for many people (myself included) before buying a phone NEVER said a word about any camera problem
it's true that not all the phones have the defected module/firmware, but not at least one review site got it?
Click to expand...
Click to collapse
There is really hard to find long, deep review. I am not surprised. To write it you'd have spent quite long time with the phone, than few days. Reviewers often don't have enough time to do it. Sometimes they are just non-technicians, when they see picture and they liked it, it meant camera was OK
or is it that samsung sends review units equipped with the perfect stuff and sell the ****ty ones to the masses??????????!!!!!!!!!!!!
Click to expand...
Click to collapse
I do not want to generalize and I do not know about SGS II reviews behind-the-scenes actions, but it is quite often practice. It is the same as reviewing other stuff, kitchen hardware, ect. This is why much more often you will get true opinions from real users who say their own impressions. If you were a producer you'd like to send the best what you have to get great rate, when reality can differ. Unfortunately sometimes it is bad for customers.
D3_ said:
The SGS2 is advertised on samsung's website as "Recording & Playback [email protected]" while the SCEF02 firmwares (And other firmwares for the Fujitsu camera module) struggle to record at 30fps, can't something be done about false advertisement?
Click to expand...
Click to collapse
Well, the only way is to send requests to GSM portals to incentive them looking at such problem. Also Facebook comments and so on. Then we could have had better chances, than now where we know Samsung via hotline doesn't care about anything.
I am going to write within few days to local GSM webs, maybe I'll be lucky.... or not

Tell Samsung to Help Us NOW !

To all in this forum. So many have had complaints about so many things to put that statement in perspective Here is a brief list:
Graying pixels (triangles)
Black not true
Color wash out
Color Rendering issues
Emmc Bug
S-Pen Issues
Tablet Mode jacked
Battery Drain Issues
These are the common ones, but you get the idea. What we as moderators really Hate is ALL THE COMPLAINING you throw at the following people......ChainFire, SuperCurio, Flappjaxx, Dagr8, M3dd0g, Sixstringsg, Dr Ketan, NeoBuddy, CM Team, AokpTeam, Gerret, xplodwild, Eybee1970....any all the others I cannot think of right now...(let me know who I missed and Ill add)
The majority of these issues are SAMSUNG hardware issues, a few are not. Stop Telling the Devs about these issues TELL SAMSUNG.......complain to them...and here's how...
The Idea:
I am going to try this and hopefully get everyone's support and contributions. What I am proposing is to post the Samsung issues here in a post and a brief description of what it is and what it is not doing.
Then, I will merge the real Samsung related issues into the 1st and 2nd post so they are itemized clearly. After a few days....
THIS IS THE IMPORTANT PART.... I then want all of you in this forum to Tweet the link to this thread to @Samsungmobile..... stating fix these issues Now, or we look to buy something else than Samsung.....
This works, my friend S15274N started #neveragain Samsung when they did not provide timely updates (2.1 to 2.2)... we got their ear. Samsung does not bad press on this Unit especially because they are going to release TMO version on 7-11-12....... So let's kick'em now and get some of their engineers to help us instead of beating on our dev's.
To Recap:
1. Post what you believe to be Samsung hardware/software issues
2. We will merge these into a cohesive/concise list
3. We barrage them with complaint tweets with the link to this thread.
Here is the link to this Thread:
http://forum.xda-developers.com/showthread.php?p=27812352#post27812352
Let's do this it's worth a try and we can direct our frustration towards the correct culprits Samsung.
Thanks, Oka1
The List
Known Bugs/Problems
1. Emmc Bug
2. Color Rendering issues
..........A-Banding in Video recording/playback
..........B-Black clipping in videos
..........C-
3. Post Source code for ICS when you release ICS.
4. Provide a "Known and Resolved" bug list that you are presently aware of
5. Battery overheating
6. Hang and FC on Low DPI settings
7. MMS would not send/receive if Data Packet is not enabled. Previously in GB (Galaxy Note only) it was able to do so. I really hope that Samsung fix this issue for all its Android phones.
8. Samsung changed between GB and ICS raised kernel resume time from 650ms to 1000ms - just for the kernel to resume
Desired List:
1. Touch screen adjustment
2. Improve camera software too much banding in lowlight
for now, emmc bug must be the TOP PRIORITY..
all the other issues won't make your phone unusable and cost you motherboard replacement..
+1
Awesome a n7000 user union.
UNITE!
Missing traceability with partial wakelocks and what's really draining your battery. Statistics in native app are tainted/incomplete plus offer no real value in analyzing. Its like a Dilbert comic dashboard, useless.
Varying screen quality, maybe due to drivers : the banding issues with movies
Slow update speed. Samsung kept delaying ICS
ICS not as intended implemented, slow, battery inefficient and has lags.
No low dpi support on native launchers
Low Volume issues on speaker and ringer
Missing exchange contact search functionality
Missing control for apps permissions, like pdroid and lbe
Missing firewall
Missing touchscreen sensitivity setting
Crap update policy. Just make one good rom and not 50+ crap ones per region, per carrier. This will increase update speed, quality too
Missing wipe dalvik cache option
Sent from my GT-N7000 using Tapatalk 2
The whole idea of choosing Android (in particular Galaxy Series) over iPhone was the ability and ease of flashing firmwares and exploring new horizons. However the EMMC bug is limiting this very activity. Moreover we paid for the premium devices such as Note and millions of these have be sold all over. The EMMC fix should certainly be on TOP most priority. Hope Samsung will be considerate enough to consider this request. Else we all will be forced to re-evaluate our faith in SAMSUNG.
PS:
It hurts to know that google was aware of EMMC issues since 2008 and still SAMSUNG planned to go ahead with faulty chip. Surely Samsung does owe an explanation in-case they fail to find a fix in time!!!
I am in...the Hard brick bug is my priority for now....
LET'S MAKE SOME NOISE...
send this thread to samsung
we have to do something now, enough is enough.
1. Color Rendering, black greying out, black clippings..its been months and nothing done about it.
2. Battery Drain for what?!
It was marketed for its screen and HD experience..and the users are not experiencing that because of the above crap!
3. AND Yeah!! Do us a favor and release updates that are the same and that do not literally vary from one another! QUALITY CHECK!!!
YOU HEAR US SAMSUNG!!!
black clipping issue should be related to the firmware, samsung should release a hotfix for it asap.
http://innovator.samsungmobile.com/bbs/discussion/view.do?boardId=1132&boardName=AndroidBoard&messageId=155754&messageNumber=&messageCategoryId=4&startId=zzzzz~&startPage=1&curPage=1&rowsPerPage=10&searchType=TITLE&searchText=&searchDays=0&searchTitleFlag=false&searchContentsFlag=false&searchRegisterNicknameFlag=false&lastPageFlag=&categoryId=800&parentCategoryId=4&platformId=1&selectOrder=REGISTER_DATE&selectOrderDirection=DESC&searchParameters=%2Fbbs%2Fdiscussion%2Fthread.list.do%3FlistLines%3D10|searchType%3Dtitle|curPage%3D2|selectOrder%3DREGISTER_DATE|selectOrderDirection%3DDESC|messageCategoryId%3D4|&nacode=&listLines=10&searchTextForm=&searchTypeForm=TITLE
Please add to your list the Deep Sleep Problem.
My Note breaks deep sleep pretty much at will. That MUST get fixed.
Thank you for your initiative. It empowers all of us.
The biggest issue I have right now with the phone is the EMMC bug. This needs fixing ASAP.
The was my first Samsung and at the rate Samsung are going, then it's going to be my last !
Black clipping in videos is the biggest issue for me, having to use a app to adjust the contrast thus losing true blacks is not good.
I also believe there is an issue with how flash player works in stock ICS ROMs, Very jerky performance in browser, I don't think it is 100% Adobes fault as I have friends with other devices (Eg HTC Sensation) running ICS 4.0.3 stock ROMs and their playback is silky smooth.
Sent by Galaxy Note
Hallelujah. The best thread I've seen yet and here is my list:
Post ICS upgrade
1. Phone would randomly re-boot.
2. phone would lock up and not respond. Battery removal necessary to re-boot.#
3. eMMc Identified as being faulty.
4. Video recording would stutter at the beginning of each clip.
5. Video playback would frequently fail.
6. Pink Dot on Camera. YES IT IS A BLOODY FAULT. AND YES I DO KNOW HOW TO OPERATE A CAMERA.
7. Google Maps with Navigation would hang and screen would freeze and flicker.
8. Other Apps from Google Play store, certified as compatible with the GSN would hang, freeze, or otherwise cause re-boot.
9. Phone would sometimes get hot, very hot.
10. degraded sound quality, both recorded and playback.
I called Samsung and was not in the slightest bit re-assured by what the agent told me. They sent a plastic pouch with a tiny square of bubble wrap to send it to a service centre. That is not my idea of suitable packaging to protect MY device, and no, I'm not going to patch up their own shoddy performance with my own materials. I have sent my Galaxy Note back to the retailer for a full refund as it is now no longer fit for the purpose.
I would recommend anyone that has a defective device, is to follow the instruction manual to the letter. Make sure your apps are compliant fro the Goggle Play store. If after that, it is still defective, send it back to the point of sale for a full refund, do not accept a replacement, do not accept anything other than your money back. I know this is a PITA BUT, unless Samsung get hurt in the pocket and some truthfulness in the headlines in the press and on the Internet, nothing will get done. Yes I know living without a phone can be a pain, but we ca all live without the 'Note for a while. Do what I have done, get a crappy clam phone from Tesco for a tenner, it gets me by.
You might ask why I'm so militant, well its for two reasons. 1. It's in my genes. 2. I paid top dollar for a flagship product that is not fit for the purpose.
As the OP said, don't hit the Devs. They didn't write the crappy code that doesn't work, they don't work for Samsung either. They didn't instigate the crappy quality control that seems apparent in Samsungs factories, and that of their suppliers. What they do is write apps for you and me, they write code to 'try' and give you an alternative android experience, they try to fix what Samsung should be fixing. They do this all for free. I like free, and I like the Devs. Samsung should stop paying its own coders, and give all that money to xda developers. Maybe then we would have a quality product.
Things you can do to help. Appart from sending your device back to your retailer for your money back (some cant do this I know, but those that can, do it). Tweet epic fail on twitter, do the same on face book and every other social networking site you have. make sure its addressed and or seen by Samsung. It will hurt, particularly when google starts to pick it up in the search engine.
---------- Post added at 10:49 AM ---------- Previous post was at 10:11 AM ----------
oka1, you have a private message.
also, add to my list above: touch screen sensitivity erratic.
thanks
bigstarrynight said:
1. Phone would randomly re-boot.
2. phone would lock up and not respond. Battery removal necessary to re-boot.#
3. eMMc Identified as being faulty.
4. Video recording would stutter at the beginning of each clip.
5. Video playback would frequently fail.
6. Pink Dot on Camera. YES IT IS A BLOODY FAULT. AND YES I DO KNOW HOW TO OPERATE A CAMERA.
7. Google Maps with Navigation would hang and screen would freeze and flicker.
8. Other Apps from Google Play store, certified as compatible with the GSN would hang, freeze, or otherwise cause re-boot.
9. Phone would sometimes get hot, very hot.
10. degraded sound quality, both recorded and playback.
Click to expand...
Click to collapse
Strange, but I don't have any of this points on my ICS rom...
anonymous572 said:
Strange, but I don't have any of this points on my ICS rom...
Click to expand...
Click to collapse
Not really. Its all down to quality control, programming and who made the device components. You will see lots of satisfied guys with fully functioning devices, BUT, there are an awful lot like me in the same boat. BTW I don't root or use anything not served up by Samsung, that way I protect my warranty and leaves no room for manoeuvre for the retailer or Samsung.
Top of my list is:
1 Black clipping in videos
Its just NOT acceptable that a phone in this price range and with this specs. cannot play (random) video without this terrible artifacts.
It doesnt deliver what is promised. (in the commercials )
Even my 3 jear old HTC plays video a lot better.
If its not fixed in the near future i think i will go for a refund because i really feel cheated by samsung because of this problem and their way of (not) supporting it.
2 EMMC bug.
3 the overall way that samsung deals with this bugs and the people/customers who report them.
Please step up samsung!
i can wait for a stable ics.
BUT BLACK CLIPPING come on samsung... please fix it...its damn ugly...people look at this phone as if its some heavenly artifact..thank God i dont let em watch dark videos, they will just scoff at me saying ' 30,000 bucks for this?'..i'm sorta asking myself that question now...it's advertised as if it has the best screen on the market and yet it shows greys so badly and pictures taken in the dark are so ugly with purple blotches..premium smartphone? dont think so!!
Priority by number:
1- eMMC bug, known for a long time and can be solutioned if samsung wants to....
2- Black clipping, can get rid of it by not seeing vids or black images.......
3- Battery drain, it's impossible to have to walk with a charger in our pockets with average use. If you use data transfer all day you can't use it for a day (10H)
4- Updates from samsung are a joke, touchwizz may be a great launcher but not with ICS. Tanks for those who developed others..
5- Total lack of interest by samsung: 7 million sold with about 70% of those with a high possibilty to be returned and get a new MB?? That's a risk !!!!! No solution, no excuse, no explanation, nothing from samsung.......
Oh well i really like my note, bought it for a reason and it does what i want but there are too many bugs/problems with it to be a fully functional device. What does samsung about it??? Release SGSIII.......... yeah right nice solution.
Had a samsung before and gave me a lot of problems, i know i shouldn't have gone back but..........let's try to solve this.
becosemsaida
add Entropy to the list of people who gets a lot of complains from users..
anyway, i suggest that the emmc or wiping bug should be put as the top priority so that when samsung or anyone from their team visits the thread, the first thing they will notice is the said bug... a bold/red text maybe? and put some sticky magic to this thread?
i don't know if its just me but i only care about the bug that kills our devices.. i can live with the other issues...
im going to tweet this thread everyday.... hoping for fast actions from samsung... its the first time i got so disappointed with sammy..
here is a shortened url for tweeting http://goo.gl/I3q7q

Tips to improve Z1 functionalists (Battery, Camera, Speaker, Performance ...etc)

I see people are complaining about the same things, and every now and then a new topic is opened with similar questions and concerns. Therefore, I thought I would make this topic where anyone has question or concern could come and get advice such as better way to get nigh shots or how to improve battery life ...etc. Some of the ideas in this topic will be from me and some others would be referring to other topics in this form so it gets easier for new owners to find answers to their questions and concerns and it will make the forum cleaner from the repetition. This will be quite a lot of work which would take couple of days so please be patient while I am working on it.
If you have any ideas, suggestions, things to add, remove or modify, please let me know. everything in here isn't mine, its from everyone in this forum.
I won't mention names because I don't want to forget anyone and because I don't remember from where I got some information but thanks for everyone contributed and if you need your name in, please PM me.
Battery
You need to understand few things to squeeze the most out of your battery. the basic answer is to monitor your battery and avoid things that drain your battery. so what uses more battery, I will put list of things that use the most battery in order (what use the most to the least). The list came from me monitoring every single one alone (it might not be accurate though)
1- Processor
2- screen
now people would say that screen uses more than processor. In order to test this, charge your phone to 100% unplug it and directly play heavy HD game for 30-60 min and go and check battery stats, you will see the game no.1 then screen no.2. the problem with the processor is that when it heats up, it wastes ALOT of battery as the heat is just energy came from the battery. if you want to extend you battery life, you should start with these two as they use more battery than everything else. To make it simpler I would say 1 hour of screen on uses battery enough to keep your wifi on for >1day (and I mean wifi not the whole phone with wifi on)
Recommendations:
a- Avoid using apps/games that heat your phone (most games does, but try to avoid when possible)
b- Avoid using your phone while hot (this will degrade the battery and the screen and will hurt other internals such as processor in the long run and will also waste too much battery)
c- If you are a heavy gamer you might need to underclock your processor (to protect your phone from heat and extend battery life), I would say 1.5-1.7Ghz is good. Here is topic about underclocking
http://forum.xda-developers.com/showthread.php?t=2467743&highlight=tips
d- Reduce the brightness will save you good few hours of use
3- auto sync
4- 3G/4G
5- wifi
6- GPS
I put auto sync first because in order to have working auto sync, you will need wifi or data + processor to process what are you syncing
GPS actually consume more battery than wifi when both are working, but the good thing about GPS is that if it is not in use even if it is on, it doesn't use battery unless it was needed to locate the phone.
Recommendation
Turn them off when not needed. There are certain apps in the play store that turn off wifi, data and auto sync when screen off then turn them back on when screen is turned on. I use tasker which does this and check for downloads before turning off wifi or data.
Additional recommendations
Uninstall/disable apps that you don't use, especially the ones that are running in the background but don't overuse this and disable everything because you are better off having an old nokia that will last longer than any smartphone currently available.
here is topic about disabling apps
http://forum.xda-developers.com/showthread.php?t=2510774
And unistaling them
http://forum.xda-developers.com/showthread.php?t=2520764
Performance
Although I don't have any issue with regard to the performance of my Z1. But here are couple of suggestions to improve the performance even further.
1- Disable/Uninstall apps not in use and working in the background (more details in previous post about Battery)
2- Use various Karnels or ROMs available (you need to be rooted or have unlocked bootloader, I am not responsible about anything)
3- One guy suggested the use of Seeder.apk which was useful (I haven't tried it though, but if you want to, go ahead), here is the link
http://forum.xda-developers.com/showthread.php?t=2507537
Camera
Before going into more details on how to get better shots, you need to know that the camera in the Z1 is like Pro camera compared to some other smartphones where the camera is more like point and shoot camera. What I mean by this is that the Z1 provides lots of setting which you can play with to get better shots. There is auto mode but it doesn't give the best results, just like pro camera, all professional users use manual modes to get the best shots and they change the settings according to the picture they want to take. This is the case with the Z1, you need to know few things and play with the settings to know how to get the best results. What I will provide here is just a guideline that isn't necessarily going to give the best results everytime and certainly not to for every taste.
Things you need to consider
in most cases:
1- 8mp images are better than 20mp images.
2- 4:3 gives better results than 16:9 because it uses the whole sensor.
3- Manual gives better results than iAuto even though all other settings were auto.
4- The new .257 gives better results the previous versions
5- Turning on HDR or Timeshift burst improve the images sometimes
Good lightening situations
you probably don't need to play much with the settings if you are capturing images in good lights.
However, few people suggested few things that can improve the images including:
1- Lower the ISO between 50-200 (this will reduce the shutter speed which is not good if you have shaky hands or you are capturing moving objects)
2- lower EV which have similar effect to lowering ISO but without lowering the shutter speed (which I found a better choice)
Poor lightning conditions
Here is the difficulty were you might need to change the settings from image to image and need to test different suggestions to find the best shots. Auto mode doesn't work great here either. Few people suggested few things such as
1- lowering the ISO to 50-200 and slightly increasing the EV (it does reduce the noise but increase the chance of blurry images and reduce the brightness of the images as well)
2- I suggest using "Night Portrait" scene without modifying any other settings (it gives good images with minimum noise without making the images dark or blurry)
Using Other apps
Some people suggested using other apps and they gave better results but I didn't use any. here is the link.
http://forum.xda-developers.com/showpost.php?p=47321605&postcount=13
At the end, here is a link to a website of one of the developers who gave few suggestion for better images
http://xperia-dev.be/wp/xperia-z1-camera-tips/
Speaker
Again, the speaker of the Z1 comes with lots of settings, so you might need to play with them to find what suits you. But you need to remember that different songs might sound better with different settings.
ClearAudio+ is like auto mode with the camera. It tries to find the best settings for each song. It is good at doing so but you can get better results (louder and of better quality) if you manually adjusted it.
first you need to untick ClearAudio+ to be able to go to sound enhancements. Tick Dynamic normalizer. then click on settings and tick Clear Stereo, Clear phase and XLoud and set surround sound to Studio. then go to the Equaliser. here you can adjust the settings to your taste. However, if you don't have special preferences, you can move all sliders to +10 to get even louder sound from the speaker (it does make difference).
By following these simple steps, I got louder speaker than Nexus 5 and SGS4, even in this sealed phone.
Reserved
ahomad said:
Speaker
Again, the speaker of the Z1 comes with lots of settings, so you might need to play with them to find what suits you. But you need to remember that different songs might sound better with different settings.
ClearAudio+ is like auto mode with the camera. It tries to find the best settings for each song. It is good at doing so but you can get better results (louder and of better quality) if you manually adjusted it.
first you need to untick ClearAudio+ to be able to go to sound enhancements. then click on settings and tick Clear Stereo, Clear phase and XLoud and set surround sound to Studio. then go to the Equaliser. here you can adjust the settings to your taste. However, if you don't have special preferences, you can move all sliders to +10 to get even louder sound from the speaker (it does make difference).
By following these simple steps, I got louder speaker than Nexus 5 and SGS4, even in this sealed phone.
Click to expand...
Click to collapse
are you sure about +10 equaliser doesnt effect spaker on the long run performance ??
Mohaakotb said:
are you sure about +10 equaliser doesnt effect spaker on the long run performance ??
Click to expand...
Click to collapse
It is not the +10 equalizer. but having everything on the highest with already high volume song will probably have an effect. I usually have the equalizer at +10 but then reduce the volume if the song was so high (easy to do it with the volume buttons rather than changing the equalizer every so often). But then there are MODs that increase the volume of the speaker where you can do this with ease
Why should you have to avoid using certain apps on your smartphone if it heats up, surely this indicates a fault? A brand new phone shouldn't heat up til its unusable...
Mrs has a z1 and it gets mega hot so we are returning it to Sony
Sent from my GT-I9300 using Tapatalk
f0xy said:
Why should you have to avoid using certain apps on your smartphone if it heats up, surely this indicates a fault? A brand new phone shouldn't heat up til its unusable...
Mrs has a z1 and it gets mega hot so we are returning it to Sony
Sent from my GT-I9300 using Tapatalk
Click to expand...
Click to collapse
Faulty units needs to be returned for sure. I am talking about good units but faulty apps (which you need to avoid). There are apps and games that heat the phone unnecessarily (which are poorly built) those are the one you need to avoid especially if there are better built ones that does the same thing without heating the phone.
I use heat as an indication of how well an app is built (this isn't necessarily accurate) but if you find an app that does very little yet heats the phone quickly, then you either have faulty unit or the app is poorly built and if there is replacement app that does the same job without heating the phone, then you need to avoid using the first app (that what I meant by trying to avoid apps that heat the phone if you can)
ahomad said:
Faulty units needs to be returned for sure. I am talking about good units but faulty apps (which you need to avoid). There are apps and games that heat the phone unnecessarily (which are poorly built) those are the one you need to avoid especially if there are better built ones that does the same thing without heating the phone.
I use heat as an indication of how well an app is built (this isn't necessarily accurate) but if you find an app that does very little yet heats the phone quickly, then you either have faulty unit or the app is poorly built and if there is replacement app that does the same job without heating the phone, then you need to avoid using the first app (that what I meant by trying to avoid apps that heat the phone if you can)
Click to expand...
Click to collapse
Try playing PvZ2 without heating your device up, it's not possible.
3r1k said:
Try playing PvZ2 without heating your device up, it's not possible.
Click to expand...
Click to collapse
I said in the original article that most games heat the phone. And my advice was to avoid using WHEN possible. The post you were replying to was about apps rather than games and specifically the apps that you can find replacements to.
ahomad said:
I said in the original article that most games heat the phone. And my advice was to avoid using WHEN possible.
Click to expand...
Click to collapse
Then what's the point of buying a device with such a strong CPU? I'm planning to play GTA Vice City, Real Racing 3, PSone games with emulator, NFS Most Wanted and al those games a lot. A non-faulty unit should be able to perform with 100% CPU load even on longer periods without any effects (damage of comnponents, or ungluing of the glass). And for battery when gaming, don't worry, I have a whole set of portable batteries to keep my phone alive And about damaging the speaker; if the equalizer is here by default (stock), without any mods, it shouldn't affect the speaker. It's Sony's job to protect the speaker, not ours as customers! What I'm trying to say is that everything that comes with the phone we should be able to use at maximum without any damage (so 100% volume, +10 eq, 100% CPU load or the heaviest games on long periods). If anything of stated causes some damage to the unit, it should be treated as a faulty unit.
xplod2841 said:
Then what's the point of buying a device with such a strong CPU? I'm planning to play GTA Vice City, Real Racing 3, PSone games with emulator, NFS Most Wanted and al those games a lot. A non-faulty unit should be able to perform with 100% CPU load even on longer periods without any effects (damage of comnponents, or ungluing of the glass). And for battery when gaming, don't worry, I have a whole set of portable batteries to keep my phone alive And about damaging the speaker; if the equalizer is here by default (stock), without any mods, it shouldn't affect the speaker. It's Sony's job to protect the speaker, not ours as customers! What I'm trying to say is that everything that comes with the phone we should be able to use at maximum without any damage (so 100% volume, +10 eq, 100% CPU load or the heaviest games on long periods). If anything of stated causes some damage to the unit, it should be treated as a faulty unit.
Click to expand...
Click to collapse
While I partially agree with your argument, I mostly disagree. for the first part, I am not saying do not play certain game or use specific app, I am giving an advice to extend your battery life. if you found replacement app that do not heat the phone, go with it and if you didn't or just want to keep using the first app, then use it (simple as that).
for the second part regarding the speaker and CPU. I totally disagree with you. Try playing heavy game which heats the phone quickly for long time and keep it plugged in the charger (lets say 10 hours), it will just explode in you hand. Another example, imagine you have a car and you keep harsh accelerating and braking all the time (while according to your sense, you are not doing anything wrong as long as the manufacturer allowed it) this will damage the engine, tires, brakes ...etc and you will pay to repair or replace these things. The same goes for the speaker and CPU, if you overuse them, they will die sooner and you will pay the expense of repairing or replacing them. This goes probably for every electrical equipment, pushing them to their limit, even if the manufacturer allowed this, will make them break more quickly.
ahomad said:
While I partially agree with your argument, I mostly disagree. for the first part, I am not saying do not play certain game or use specific app, I am giving an advice to extend your battery life. if you found replacement app that do not heat the phone, go with it and if you didn't or just want to keep using the first app, then use it (simple as that).
for the second part regarding the speaker and CPU. I totally disagree with you. Try playing heavy game which heats the phone quickly for long time and keep it plugged in the charger (lets say 10 hours), it will just explode in you hand. Another example, imagine you have a car and you keep harsh accelerating and braking all the time (while according to your sense, you are not doing anything wrong as long as the manufacturer allowed it) this will damage the engine, tires, brakes ...etc and you will pay to repair or replace these things. The same goes for the speaker and CPU, if you overuse them, they will die sooner and you will pay the expense of repairing or replacing them. This goes probably for every electrical equipment, pushing them to their limit, even if the manufacturer allowed this, will make them break more quickly.
Click to expand...
Click to collapse
Cars are one thing and phones another. Car manufacturers can limit RPM and protect the car on that way. If you limit the RPM, then the driver can keep pushing the accelerator as long as he wants, this wont damage the car. But, limiting RPM's would result in some dangerous situations; imagine you're passing a vehicle and another vehicle appears in front of you. You will need some reserve power to finish your passing before you crash into that vehicle. So limiting RPM would be dangerous. On the other side, limiting your phone's speaker loudness will protect the speaker but it won't affect it's usage. So I believe that speakers are protected to not get overpowered. The amplifier is probably the same power as the speaker itself. But if you root your device and remove that protection or if you even push it more by applying stronger signal, you can damage it. The same is probably with processor. It's clock is limited to a value that can't damage it even on longer usage. But if you overclock it, then you can damage it. I believe and assume that it's like that. At least it should be like that.
I'll keep pushing my volume to the boundaries and playing games as long as I want. If the phone dies, I'll take it to the warranty. There's no proof that I modified the phone on any way so I must get a new one or a free repair. And believe me, I pushed my X10 way more than I should in terms of everything. I used boosters for volume on my rooted device and sometimes I even heard the speaker making strange sounds like it will explode But nothing happened. I even tweaked the LED flash for getting double stronger torch. There was a warning for damage but on shorter periods it worked.
And for the speaker, if you hear the speaker distorting the sound or producing strange sounds, just lower your volume. On that way you won't damage it.
xplod2841 said:
And for the speaker, if you hear the speaker distorting the sound or producing strange sounds, just lower your volume. On that way you won't damage it.
Click to expand...
Click to collapse
That was my point exactly.
I never said you HAVE to lower your volume always. Actually my post was about giving advice on how to increase the loudness of the speakers. The same goes for the Chip, I tried to give advice on how to improve the phones performance and battery life (which would benefit your gaming experience) But I never said not to play games (I personally play quite often).
xplod2841 said:
I even tweaked the LED flash for getting double stronger torch. There was a warning for damage but on shorter periods it worked.
Click to expand...
Click to collapse
Is the LED flash tweakable for increased illumination in photos too? And how-to do this?
Sent from my C6603 using XDA Premium 4 mobile app
Destroyedbeauty said:
Is the LED flash tweakable for increased illumination in photos too? And how-to do this?
Sent from my C6603 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
It was on my X10, not Z1. And it was an application for rooted devices included in one ROM for X10.
Why xperia Z1 hasnt move to.sd card option?? Sony should give this option on.next update..
Sent from my C6902 using XDA Premium 4 mobile app
ahomad said:
Speaker
Again, the speaker of the Z1 comes with lots of settings, so you might need to play with them to find what suits you. But you need to remember that different songs might sound better with different settings.
ClearAudio+ is like auto mode with the camera. It tries to find the best settings for each song. It is good at doing so but you can get better results (louder and of better quality) if you manually adjusted it.
first you need to untick ClearAudio+ to be able to go to sound enhancements. Tick Dynamic normalizer. then click on settings and tick Clear Stereo, Clear phase and XLoud and set surround sound to Studio. then go to the Equaliser. here you can adjust the settings to your taste. However, if you don't have special preferences, you can move all sliders to +10 to get even louder sound from the speaker (it does make difference).
By following these simple steps, I got louder speaker than Nexus 5 and SGS4, even in this sealed phone.
Click to expand...
Click to collapse
Tried that and ended up with a slightly higher volume but poorer quality, clear audio+ ensures best quality but the volume is hampered I guess by the hardware.

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