[Q] Grand 2 Dual Sim Problem - Galaxy Grand 2 Q&A, Help & Troubleshooting

I Have samsung Galaxy Grand 2
I am using 2 Sim cards
one is only for 3G ( Reliance Operator)....& Second is my regular number (Loop MObile Operator)
I hav activated Smart Dual Sim Service
But still When anyone call on my Loop No..its NOt reachable
but reliance works well..
If i turnd of mobile data then both sim works fine..
Why is that..is it bcoz of 3g Network ??
Please suggest me so i can avoid this
Thanks
Priyank Kharote

Related

Grand 2 dual sim problem

I Have samsung Galaxy Grand 2
I am using 2 Sim cards
one is only for 3G ( Reliance Operator)....& Second is my regular number (Loop MObile Operator)
I hav activated Smart Dual Sim Service
But still When anyone call on my Loop No..its NOt reachable
but reliance works well..
If i turnd of mobile data then both sim works fine..
Why is that..is it bcoz of 3g Network ??
Please suggest me so i can avoid this
Thanks
Priyank Kharote
Sent from my SM-G7102 using XDA Premium 4 mobile app
works fine
Just check by interchanging sim in slots. first i had faced the same issue with different operators, but the customer care guys advised me to interchange the sims ..finally it worked for me.
i think it is not problem with phone .

[HELP] Which Sim slot is suitable for Reliance Jio

Is it possible to use jio sim on sim slot 2 ?
I'm using moto x play dual sim indian with latest marshmallow update.
I know both slots are 4g supported .
But When I inserted jio sim in sim 2 slot a pop up msg shows if u want to use LTE then insert jio sim on slot 1.
What to do ? Sim 1 is my primary number (Vodafone)
And in network mode selection phone is not showing VOLTE ,it's just showing 4g.
Need urgent help.
sim 1
i am using jio sim in sim slot 1 and it gives upto 45mbps
you can use jio sim in sim 2 but you need to select sim 1 to 2G only and sim 2 to 4G(recommended)...
note:YOU CANNOT USE SIM1 IN 3G OR 4G UNTIL YOU CHANGE SIM2 PREFERRED NETWORK TO 2G..
mizaj said:
i am using jio sim in sim slot 1 and it gives upto 45mbps
you can use jio sim in sim 2 but you need to select sim 1 to 2G only and sim 2 to 4G(recommended)...
note:YOU CANNOT USE SIM1 IN 3G OR 4G UNTIL YOU CHANGE SIM2 PREFERRED NETWORK TO 2G..
Click to expand...
Click to collapse
Why I'm getting this pop up ?
I put jio in sim 2 n I had this pop up too. After putting it in sim 1 I got new option in cellular network called "enhanced 4g LTE mode".maybe both slots support LTE but only slot 1 supports volte.
PS: (sorry for off topic) I just got my jio yesterday n the guy at digixpress mini said it'll take 15 days for activation. I'm getting 'no service' right now.is it okay? Or should I at least get signals?
fat_geek said:
I put jio in sim 2 n I had this pop up too. After putting it in sim 1 I got new option in cellular network called "enhanced 4g LTE mode".maybe both slots support LTE but only slot 1 supports volte.
PS: (sorry for off topic) I just got my jio yesterday n the guy at digixpress mini said it'll take 15 days for activation. I'm getting 'no service' right now.is it okay? Or should I at least get signals?
Click to expand...
Click to collapse
U got signal only when sim will activated...til then it show either no service or emergency call only.
Sim 2 doesn't support VoLTE. Please put it in sim 1 to make calls using jio
Sent from my XT1562 using Tapatalk
fat_geek said:
I put jio in sim 2 n I had this pop up too. After putting it in sim 1 I got new option in cellular network called "enhanced 4g LTE mode".maybe both slots support LTE but only slot 1 supports volte.
PS: (sorry for off topic) I just got my jio yesterday n the guy at digixpress mini said it'll take 15 days for activation. I'm getting 'no service' right now.is it okay? Or should I at least get signals?
Click to expand...
Click to collapse
It's normal it will show no signal or emergency call only. Activation time depends on your state and place. if the store has more sim activation pending then your request will be get delayed.
When your application has been updated to jio by the store then you will receive an sms.
After one of that your sim will show signal .

facing network issues On my One Plus Two

Hey guys i have one plus two and its running on oxygen os 3.1.0 i am facing problems on my one plus two i.e first of all i have 2 sim cards one jio 4g n other is vodafone india both sims were running perfectly on my moto g4plus previously now when i have one plus two i got it from my brother so i put jio sim on sim1 it was showing no network and then i put vodafone on sim2 then i didnt got any network unless in disabled my jio card i am getting network on my vodafone but the problem is that after making call network get lost and come back again after 2 seconds and then i can call once and i need to manully search for network on my vodafone sim if it cand find network both sims still work great on moto g4 is it problem with my device only ?
and now i have network on my sim2 vodafone and set to 2g only and wen i enable sim 1 both network get lost and its unable to register on any netwokr on siim 1 and on sim 2 it wont search!
please help me out
sorry for my english!
Jio is not fully supported on this phone, partly due to missing VoLTE support in firmware and partly because of how Jio doesn't support GSM/2G which is the standby mode for the secondary SIM as the phone doesn't support dual 4G mode. In other words, if first SIM is in 4G mode, second is forced to 2G, and this of course causes problems for Jio SIM.

How May I reused to any SIM in my Galaxy note 4 after used JIO 4G

Sir ,
I am using Jio 4G sim card in my Note 4 , but if i change and insert any other oprater sim then its showing network but i cant make a call and send a massage or use Internet. I was inform to customer service then they told me that your have used Jio Sim so nothing any options to recover it. So please anybody please guide me properly . Help me please .
You can use any sim. When you change your jio sim, makeep sure that you have selected auto in network mode instead of lte only at the same time you have to select the correct apn in Internet settings. Jio sim will not lock lock your phone to that network. .. using jio on note 4, j7 2016, j2...without any issues

Simultaneous 4G support on both sims?

Does this phone support 4G on both sims simultaneously like HONOR 10?
Yes, it supports simultaneous dual VoLTE.
Does this mean, if i have a volte enabled sim(jio) in sim slot 2, and non-volte sim(airtel) in sim slot 1, and i have data enabled on sim slot 1(airtel), then the sim in sim slot 2 DOES NOT go out of service, and i CAN make calls from it..
The reason i ask this is because, in other smartphones like Mi A1/RN3 , when i have the same above scenario,
the sim in sim slot 2 DOES go out of service, and i CAN'T EVEN make calls from it.
ashjas said:
Does this mean, if i have a volte enabled sim(jio) in sim slot 2, and non-volte sim(airtel) in sim slot 1, and i have data enabled on sim slot 1(airtel), then the sim in sim slot 2 DOES NOT go out of service, and i CAN make calls from it..
The reason i ask this is because, in other smartphones like Mi A1/RN3 , when i have the same above scenario,
the sim in sim slot 2 DOES go out of service, and i CAN'T EVEN make calls from it.
Click to expand...
Click to collapse
This phone support TRUE Dual Volte unlike other phones. So yes you can set data inn Airtel and use Jio in second sim simultaneously. You can even use Dual Jio SIM in this phone.
hrishi420 said:
This phone support TRUE Dual Volte unlike other phones. So yes you can set data inn Airtel and use Jio in second sim simultaneously. You can even use Dual Jio SIM in this phone.
Click to expand...
Click to collapse
Sir, I am using the Zenfone Max Pro M1, the dual VOLTE is not working, when I am using one SIM for the call the other SIM is going offline, in other words when I am on phone call the Mobile data connection is getting disconnected on the other SIM. Does anyone experiencing the similar issue?
[email protected] said:
Sir, I am using the Zenfone Max Pro M1, the dual VOLTE is not working, when I am using one SIM for the call the other SIM is going offline, in other words when I am on phone call the Mobile data connection is getting disconnected on the other SIM. Does anyone experiencing the similar issue?
Click to expand...
Click to collapse
Facing same issue, Asked customer support executive for the same and according to them this is bug and we need to go asus service and ask them to resolve this.
Scenario: Airtel/Cellone on SIM1 and Jio on SIM2
1) Data is set to SIM1 and Jio calling works fine. However, data is 2.5G/3G (SIM Card limitation) hence not sure about dual VOLTE 4G.
2) Data is set to SIM2 (Jio) and working fine. However, as soon as I receive a call on SIM1, mobile internet connectivity is disrupted and I cannot use mobile data while on call. Note that the mobile data itself does not show disconnected (the x mark). The only way to use data during call is wifi.
3) Data is set to SIM2 (Jio) and works fine during call if the call is received on SIM2.
I've had no issues with jio and Vodafone dual volte.
Airtel has no LTE coverage in my zone
Tianhe said:
Scenario: Airtel/Cellone on SIM1 and Jio on SIM2
1) Data is set to SIM1 and Jio calling works fine. However, data is 2.5G/3G (SIM Card limitation) hence not sure about dual VOLTE 4G.
2) Data is set to SIM2 (Jio) and working fine. However, as soon as I receive a call on SIM1, mobile internet connectivity is disrupted and I cannot use mobile data while on call. Note that the mobile data itself does not show disconnected (the x mark). The only way to use data during call is wifi.
3) Data is set to SIM2 (Jio) and works fine during call if the call is received on SIM2.
Click to expand...
Click to collapse
I read this on asus website .So , we cant say that it is dual 4g volte.
" Both SIM card slots support 4G LTE network band. But only one SIM card can connect to 4G LTE service at a time."
praveen139 said:
I read this on asus website .So , we cant say that it is dual 4g volte.
" Both SIM card slots support 4G LTE network band. But only one SIM card can connect to 4G LTE service at a time."
Click to expand...
Click to collapse
Hmm, it is dual 4G Volte but not dual ACTIVE 4G Volte.

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