Cannot receive MMS (Cyanogen) Not APN problem.. - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

I have been having this problem for 6 months, finally its annoyed me to the point of asking for more help. If i take my SIM out of my phone and put it in my wifes, i can get picture messages no problem. if the SIM is in my s4 then i cannot. i will get an error message half our later saying message could not be downloaded.
I have verified my APN information, it matches exactly with what telus says it should be, and with what it on my wifes phone. Ive also talked to telus who couldnt do anything more to help me. everything is good on their end, and like i said it works when my sim is in my wifes phone, and we have the same APN settings.
I would love to be able to get pictures in texts, everyone sends them to me and i can never view them.
another issue is that i canont send picture messages unless i turn off wi-fi. if i dont it wont send and will eventually come back saying ti could not send. if wifi is off, sends no problem. i dont so much care about this one, but if anyone knows...
Thanks in advance!

anyone?

jpom1983 said:
I have been having this problem for 6 months, finally its annoyed me to the point of asking for more help. If i take my SIM out of my phone and put it in my wifes, i can get picture messages no problem. if the SIM is in my s4 then i cannot. i will get an error message half our later saying message could not be downloaded.
I have verified my APN information, it matches exactly with what telus says it should be, and with what it on my wifes phone. Ive also talked to telus who couldnt do anything more to help me. everything is good on their end, and like i said it works when my sim is in my wifes phone, and we have the same APN settings.
I would love to be able to get pictures in texts, everyone sends them to me and i can never view them.
another issue is that i canont send picture messages unless i turn off wi-fi. if i dont it wont send and will eventually come back saying ti could not send. if wifi is off, sends no problem. i dont so much care about this one, but if anyone knows...
Thanks in advance!
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Make sure mobile data is enabled and/or you have your messaging app set to automatically download/enable data for downloads or whatever. MMS can only be sent over mobile data and sometimes it needs to be enabled manually to send and recieve.

Hehe GUI setting is not going to solve your problem, can you attach your /system/csc/customer.xml file please, I know exactly what's your problem m8

DeadlySin9 said:
Make sure mobile data is enabled and/or you have your messaging app set to automatically download/enable data for downloads or whatever. MMS can only be sent over mobile data and sometimes it needs to be enabled manually to send and recieve.
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its on. internet works, maps work. everything works. except i cant get pics in texts.

App..
jpom1983 said:
anyone?
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App Tweakker Play Store luck...:good:

Two different things have made this happen for me.
1. Adblock plus app
-made mms not with at all
2. Turning on the text with Google hangouts when you initially setup your phone.
-when turned on, messed up all my mms
Check these, how this helps
Sent from my SAMSUNG-SGH-I337 using xda app-developers app

Related

friend's 6700 cant recieve MMS!

hey. my friend has a verizon 6700. when he receives a picture message it brings up a log in window and tells him he needs to sign into the verizon wireless data network. if he's connected thru wifi it will try to go to the picture but it fails. is there any way to fix this? i was thinking perhaps it was some sort of verizon MMS settings that needed to be added into the connections setting.
mikeeey said:
hey. my friend has a verizon 6700. when he receives a picture message it brings up a log in window and tells him he needs to sign into the verizon wireless data network. if he's connected thru wifi it will try to go to the picture but it fails. is there any way to fix this? i was thinking perhaps it was some sort of verizon MMS settings that needed to be added into the connections setting.
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Yes it is verizons settings . Same issue with sprint . Some times they try and tell you that you must get the internet package to see pictures. You may have to go thru quiet a few represenatives to get someone to get it working correctly for you. I have seen this issue with both services .
So good luck. I haven't seen the manual setting anywhere if I come across them I will gladly post them for you.
also make sure he has a pic msg plan some of the old msg plans were only text msg
indoorplant said:
also make sure he has a pic msg plan some of the old msg plans were only text msg
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Another good point.

Picture Messaging On The Touch

im sure that there might be a thread for this already ..... but ive been lazy and i havent asked sprint about it ... but is the touch capable of mobile to mobile picture messaging .. everytime i wanna send a pic the selctions i get are only able to send to email... i cant select to send to a contact... is it jus cuz i cant figure it out or is the touch incapable of mobile to mobile pix messaging
mms is not yet available on sprint. in the future, you can use the search button located on the top right of this page.
there is, but since you're lazy about it maybe you should try kngtut79's advice and try searching.
you can use dashwire. I am on Bell CDMA in Canada and it allows you to send a sms to your contacts as a link to the picture which is the closest I have come to so far. Hope that helps www.dashwire.com
http://forum.ppcgeeks.com/showthread.php?t=22509
works great
Verizon
dave032766 said:
http://forum.ppcgeeks.com/showthread.php?t=22509
works great
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Does anyone know if there is a program like this for Verizon?
Erik
erikcave said:
Does anyone know if there is a program like this for Verizon?
Erik
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Yeah, it's called MMS, it's stock!
Not without data
TheChampJT said:
Yeah, it's called MMS, it's stock!
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Verizon MMS requires data usage to send or recieve pictures and video. I am specifically looking for a program to send and recieve MMS messages without using data. The program linked above, called sMMS, does it without using data.
erikcave said:
Verizon MMS requires data usage to send or recieve pictures and video. I am specifically looking for a program to send and recieve MMS messages without using data. The program linked above, called sMMS, does it without using data.
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This will not work for you then, it still uses data, and you need the Sprint Picture Messaging, which is of course not available for VZW users.
Verizon charges you for a MMS like it's a SMS. If not it's $0.20/msg, the package for, I believe, 250 SMS is $5/mo.
TheChampJT said:
This will not work for you then, it still uses data, and you need the Sprint Picture Messaging, which is of course not available for VZW users.
Verizon charges you for a MMS like it's a SMS. If not it's $0.20/msg, the package for, I believe, 250 SMS is $5/mo.
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I have unlimited texting, but was told that smartphones on Verizon don't use MMS, instead they use data somehow.
erikcave said:
I have unlimited texting, but was told that smartphones on Verizon don't use MMS, instead they use data somehow.
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You are referring to the xv6900 right.....
Sprint Windows Mobile Users. Picture Mail Officially Available. Just Remember To Add Picture Mail To Your Plan.
http://softwarestore.sprint.com/wap/picturemail.php
EDIT: WORKS BETTER IF YOU JUST GO THROUGH THE LINK ON YOUR MOBILE PHONE FOR DETECTING REASONS. OTHERWISE JUST FIND YOUR PHONE, GO TO FREE/TRIAL>PICTURE MAIL
I`ve been trying for a couple weeks now to get MMS working on my Touch. I got a thread going but no luck in fixing it. I came across this today though http://forum.ppcgeeks.com/showthread.php?t=35616. I called Alltel after I changed the setting, but the MMS network happened to be down at the time, so I don`t know if the setting work since nobody could send any at the time. The representative talked to the advance service tech and googled it as well, but neither could figure it out. I`m gonna call back tonight ( they said the network should be up by then) on a different phone to see if they can diagnose it. It kinda sounds like a problem with flashing roms. I know it worked for me before I started flashing, but it also happens even when you flash to an official alltel rom with a locked phone as in the case with my brother`s touch. When I upgraded his radio his stopped working. Perhaps its a network problem, hell I read that Sprint took it away from there users.

[Q] Can send texts but can't receive them

UPDATE: Full details on how I solved this problem can be found here.
I'm on CM6--haven't upgraded yet.
A couple of days ago, I stopped being able to receive text messages. I can send text messages and everyone gets them (confirmed).
I have Google Voice (GVoice) installed on my phone and if someone sends a text to that number, the phone pulls it down and displays it fine. However, if someone sends a text to my Sprint number, no go.
The only odd thing that I can think of that happened a couple of days ago was that I got an international text (from the UK) and I think it's since then that I've not been able to receive any texts.
I tried to uninstall Handcent and used the default Messaging app, but no luck. Anyone have any idea what might be going on?
Just as additional information, I called Sprint and they checked my MEID and said it was wrong and the phone needed to be "refreshed". Is my MEID # different from what they have because it's rooted?
Wait first try installing another rom. Or you could just upgrade to cm7,cm6 is too old. Then when you install another rom try texting again.
Sent from my PC36100 using XDA Premium App
jadden said:
Wait first try installing another rom. Or you could just upgrade to cm7,cm6 is too old. Then when you install another rom try texting again.
Sent from my PC36100 using XDA Premium App
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Thanks Jadden.
I think I know what the problem might be. More details here. Basically, My MIN on my phone doesn't match what Sprint has for my MSID. Confirmation these need to be the same found here.
I am going to install another ROM first--a stock one, and am following the steps I documented here.
Hey, this has happened to me randomly twice before, same exact situation. Didn't matter what ROM I tried, it just wouldn't work. After a while I found the solution was to clear all data settings/reactivate the phone on Sprint's network. I don't remember the exact steps since I'm on CM7, but on a sense rom, go into EPST, and find the option to clear the data settings. Once you do this, it'll say like reactivating service or something, and it'll be fixed. Let me know if it works or you need more help.
all u have 2 do is (if not on a sense rom):
1. nandroid once in recovery
2. wipe all (3x jes to be sure)
3. flash a SENSE ROM (not AOSP)
4. in settings, update profile, den update PRL
5. nandroid back to ur old ROM
if on sense rom, do JUST step 4
ur MEID will match once u do this... n everythi g will be back 2 normal
Sent from my PC36100 using XDA App
Sometimes the solution is super simple. Go to Google Voice settings, under the phones tab, click EDIT on your cell phone, then make sure the e text messages on this phone is clicked. Save. This turned off once on me for unknown reason. Drove me crazy trying to figure out why I couldn't get messages.
You need to update your PRL
delao13 said:
Sometimes the solution is super simple. Go to Google Voice settings, under the phones tab, click EDIT on your cell phone, then make sure the e text messages on this phone is clicked. Save. This turned off once on me for unknown reason. Drove me crazy trying to figure out why I couldn't get messages.
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I gave that a shot. It didn't work.
aagha said:
I gave that a shot. It didn't work.
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For me, I had to make sure "Notifications via text message" was ticked in the Google Voice settings. This took me three different nandroid, PRL updates and reboots to figure this out.
I like using the EVO native messaging app and for some reason this option was randomly unchecked during some upgrade.
Same problem
I'm having the same problem as of a few days ago, and I don't quite understand what you did to fix it?
Any help would make me happy. I've been fighting with this for several days, I'm out of ideas.

[Q] No Mms from Iphones only

OK guys I have the n4 on T-Mobile and I can not receive MMS from iphones only. I can get SMS from iPhone. I can get MMS from any other phone. I've tried iPhones from 3 carriers and I can't receive MMS from any of them. I have changed my APN settings several times to match others configurations but nothing has worked. I have created a new apn etc...I have tried go SMS,hand cent, and chomp.I know I cannot be alone on this matter ,I just don't think many people have realized it yet. Any help is much appreciated.
PatientP said:
OK guys I have the n4 on T-Mobile and I can not receive MMS from iphones only. I can get SMS from iPhone. I can get MMS from any other phone. I've tried iPhones from 3 carriers and I can't receive MMS from any of them. I have changed my APN settings several times to match others configurations but nothing has worked. I have created a new apn etc...I have tried go SMS,hand cent, and chomp.I know I cannot be alone on this matter ,I just don't think many people have realized it yet. Any help is much appreciated.
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I have AT&T and my partner has an iPhone 4S and I can get MMS from her. So it is possible, to get it to work. Are you using Google Voice? if so this maybe the issue. In Google Voice set it so text messages are received via the messaging app. Or disable Google Voice entirely and see if that fixes it.
What plan on you on with tmobile? Pre-paid or monthly? And what APN settings have you tried? Check this out:
http://johnlieske.com/2012/11/21/some-t-mobile-nexus-4-tweaks/
I uninstalled Google voice completely and still a no go. I'm on the prepaid unlimited plan with 5gb of data (70$)..I've tried those settings you referred me to but for some reason little baby phone doesn't play nicely with the n4.
I am also on T-Mobile and I cannot receive MMS from iPhone users. Any other phone works just fine.
Sent from my Nexus 4 using xda app-developers app
I'm pretty sure I had the same issue, and I'm also on T mobile, what I had to do was turn auto retrieve MMS off, in the stock messaging apps settings, as well as make sure APN was set to those shown in attached picture
Sent from my Nexus 4 using XDA Premium HD app
Success, That did it for me...I think unchecking the auto retrieve maybe what's behind it . I've tried the other settings before without unchecking the auto retrieve and it didn't work . But nevertheless thanks a lot

sms issues sprint?

Is anyone else having issues receiving SMS and MMS on Sprint network. I also purchased me phone from Sprint. I am currently on software NMJ32F. I have reset network settings, and factory reset. I have updated PRL and Profile. I have pulled the Sim and reseated it. I have done everything I can think of any suggestions? Phone calls work perfectly fine. Just receiving messages is not working. Data works fine.
I have Sprint but the device is an unlocked model. Haven't had any issues but I'd say you've done everything you can. Take it to a Sprint store and make a stink until they replace the device.
Text yourself
Sent from my PH-1 using XDA Labs
avd said:
Text yourself
Sent from my PH-1 using XDA Labs
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That is the weird thing. I have texted myself and it works. I guess i should have added that this is happening for me for all non sprint friends and family. if they have sprint everything is okay just not if they are with another carrier.
Sprint is having texting problems with this phone and has acknowledged it. They have identified the problem and testing a fix.
The problem identified is repeatedly receiving the same text and not receiving newer ones. If you aren't receiving anything at all, I'd get in touch with support. It could be a provisioning problem.
gk1984 said:
Sprint is having texting problems with this phone and has acknowledged it. They have identified the problem and testing a fix.
The problem identified is repeatedly receiving the same text and not receiving newer ones. If you aren't receiving anything at all, I'd get in touch with support. It could be a provisioning problem.
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I got a hold of support and sounds like the fixed something on the back end on the towers. We shall see if that fixes the issue. Nothing yet but i will give it 24 hours
Norcal232001 said:
I got a hold of support and sounds like the fixed something on the back end on the towers. We shall see if that fixes the issue. Nothing yet but i will give it 24 hours
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I've been having this problem, especially not receiving mms messages and duplicate sms messages. They periodically get stuck, and the only way to fix is to get on a chat with support and have them refresh my network connection with the phone off and send a text message. I use Google voice so I can see sms messages in the voice app but know if something is wrong if I don't get a message in the messaging app.
Sent from my PH-1 using Tapatalk
I updated my APN and preferred network and everything is working fine since. No more repeated/delayed sms or hanging mms.
Poxie said:
I've been having this problem, especially not receiving mms messages and duplicate sms messages. They periodically get stuck, and the only way to fix is to get on a chat with support and have them refresh my network connection with the phone off and send a text message. I use Google voice so I can see sms messages in the voice app but know if something is wrong if I don't get a message in the messaging app.
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I haven't had any issues since first contacting support
Caltinpla said:
I updated my APN and preferred network and everything is working fine since. No more repeated/delayed sms or hanging mms.
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Where is that phone info menu?
Sent from my PH-1 using Tapatalk
Poxie said:
Where is that phone info menu?
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Dial *#*#4636#*#*
Caltinpla said:
I updated my APN and preferred network and everything is working fine since. No more repeated/delayed sms or hanging mms.
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How did you edit the apn settings?? I haven't been able to figure that out
mpetruzz said:
How did you edit the apn settings?? I haven't been able to figure that out
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Go to phone settings>mobile network>APN settings then pick the one (or any) that you want. Open it up then tap on any name fields that you want to edit, change it as you wish. After you edited all the name fields tap on the 3 dot at the top right corner then choose save, and exit out. Make sure you check/select the APN you just edited.
Caltinpla said:
Go to phone settings>mobile network>APN settings then pick the one (or any) that you want. Open it up then tap on any name fields that you want to edit, change it as you wish. After you edited all the name fields tap on the 3 dot at the top right corner then choose save, and exit out. Make sure you check/select the APN you just edited.
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I am on Sprint. Is there a particular one that I should try?
srb7215 said:
I am on Sprint. Is there a particular one that I should try?
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I'm with Sprint too and my settings may or may not working for you because of the location differences but you can try... You never know!

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