Screen not working - Unroot for warranty - Galaxy S 4 Q&A, Help & Troubleshooting

My Galaxy S4 just decided to show wavy lines on the screen instead of turning on - as far as I can tell the screen and digitiser are no longer working.
**I CANNOT SEE OR DO ANYTHING ON THE SCREEN**
I have a 4.2.2 i9505 UAMDE -Stock Rom- that is rooted.
I have never flashed any other firmware to it - just rooted it.
I have Kies access and backed up my phone. Kies prompted for a firmware upgrade when I plugged in the phone.
I want to return it to stock/unroot etc so Samsung will warranty the phone without fuss (it was not dropped, just stopped working).
Some questions:
Most important:
1. Is it possible to get the phone to a state that will be warranty-ready without having a screen?
2. Do I need to Triangle away if all I have done is rooted? If so, can I do this without a working screen?
3. What is the best way to return to stock? ODIN or should I just let Kies update to latest firmware? (If either will it be enough to satisfy the first question)
4. If Kies does the update will I need access to the screen to complete it?
Thanks in advance!

1. You can flash same firmware with ODin. It will delete root access, but app will stay, so you have to uninstall it through https://play.google.com/store
2. You don't need to, unless you've made a root through Oding flash?
3. Odin
4. No, but it will udpate it to 4.3 with KNOX?

mar10o said:
1. You can flash same firmware with ODin. It will delete root access, but app will stay, so you have to uninstall it through https://play.google.com/store
2. You don't need to, unless you've made a root through Oding flash?
3. Odin
4. No, but it will udpate it to 4.3 with KNOX?
Click to expand...
Click to collapse
Thanks for the quick reply.
1. not sure which 'app will stay' you mean?
2. Actually I cannot remember how I rooted - I will have to look this up again. Something tells me cf-autoroot and maybe ODIN... All I can remember it that I still have stock ROM just with root.
4. Agree that this might not be the best idea as I am trying to stay away from KNOX but I wonder if Samsung will automatically update to the latest ROM as part of the fix?

Kies is currently sitting on backing up "preparing" for ages and ages... hope it works in the end.
Looking back I suspect I used CF-autoroot which probably mean my counter has gone up.
Any way of resetting this without a screen?

I've managed to get some screen control using adb, screencast and teamviewer.
Triangle away says:
Counter: 0
Binary: Official
System: Official
I suspect the Official comes from the fact I was running Wanam Xposed and spoofing official.
One last question -
Given all that information I should just be able to flash
4.2.2 UAMDE Stock rom from sammobile with odin
and everything will be warranty-ready?
(will this wipe all my data and programs as well? - something I WANT to happen)

It will not wipe it. On the older devices like S3, there was a special ROM for cleaning purposes with PIT file, that was repartitioning your memory. Maybe there is something like that for S4?

Related

MK2 & Custom on Boot

The problem is the phone is showing Custom when the phone is turned on. I was on MF3, had rooted via the SD card method. The custom appeared at that point. I did a factory reset and the custom went away and lost root but the superuser app was still showing in the app draw (factory reset did not delete this). I was planning on reloading the MF3 firmware via odin but lent the phone to my daughter while I replaced the screen in her note2. Well of course she got the upgrade message to 4.3 from AT&T, did it and now the unlocked custom is back. Not sure why as it was showing as official, the trip counter was still 0 (never installed a ROM on it) BUT the superuser app was there.
Now on 4.3 I've rooted/unrooted via Kingo, during the unroot it removes superuser but the custom won't go away. I installed Triangle Away while rooted and it still shows 0 on the flash counter. Is there something in this Knox security (not sure how to check this) causing the custom?
Just want to get it back to any stock AT&T firmware so I can sell it. TIA for any help
there are only certain roms you can flash while being on mf3. If you did the mk2 update there is no recovery out yet. Using vroot and kingo are unsafe methods of rooting so puts your device at risk.
rzracer2 said:
The problem is the phone is showing Custom when the phone is turned on. I was on MF3, had rooted via the SD card method. The custom appeared at that point. I did a factory reset and the custom went away and lost root but the superuser app was still showing in the app draw (factory reset did not delete this). I was planning on reloading the MF3 firmware via odin but lent the phone to my daughter while I replaced the screen in her note2. Well of course she got the upgrade message to 4.3 from AT&T, did it and now the unlocked custom is back. Not sure why as it was showing as official, the trip counter was still 0 (never installed a ROM on it) BUT the superuser app was there.
Now on 4.3 I've rooted/unrooted via Kingo, during the unroot it removes superuser but the custom won't go away. I installed Triangle Away while rooted and it still shows 0 on the flash counter. Is there something in this Knox security (not sure how to check this) causing the custom?
Just want to get it back to any stock AT&T firmware so I can sell it. TIA for any help
Click to expand...
Click to collapse
Install the Xposed framework from xda. Then, install the Wanam module and look for the Setting under "Security Hacks" that reads "Fake system status" and check the box and reboot.
The issue won't truly be resolved until you flash an official ROM, but the Custom screen will be gone at boot.
rzracer2 said:
The problem is the phone is showing Custom when the phone is turned on. I was on MF3, had rooted via the SD card method. The custom appeared at that point. I did a factory reset and the custom went away and lost root but the superuser app was still showing in the app draw (factory reset did not delete this). I was planning on reloading the MF3 firmware via odin but lent the phone to my daughter while I replaced the screen in her note2. Well of course she got the upgrade message to 4.3 from AT&T, did it and now the unlocked custom is back. Not sure why as it was showing as official, the trip counter was still 0 (never installed a ROM on it) BUT the superuser app was there.
Now on 4.3 I've rooted/unrooted via Kingo, during the unroot it removes superuser but the custom won't go away. I installed Triangle Away while rooted and it still shows 0 on the flash counter. Is there something in this Knox security (not sure how to check this) causing the custom?
Just want to get it back to any stock AT&T firmware so I can sell it. TIA for any help
Click to expand...
Click to collapse
unroot via kingo, then factory rest...worked for me on 4.3
Do you plan on a warranty exchange?
I love seeing the custom on boot, it lets me know and other everyday normal people know my phone is slightly modified.
ROOTED ATT MK2 using Tapatalk
Not sure what I'm going to do with the phone yet, probably sell it but not totally sure. Wondering with it now showing Custom on the boot screen and in the OS will it still receive OTA updates? Hoping the AT&T 4.3 or 4.4 image will be available in the future and that might help.
rzracer2 said:
Not sure what I'm going to do with the phone yet, probably sell it but not totally sure. Wondering with it now showing Custom on the boot screen and in the OS will it still receive OTA updates? Hoping the AT&T 4.3 or 4.4 image will be available in the future and that might help.
Click to expand...
Click to collapse
I was rooted custom and received my OTA no problem. Yes
ROOTED ATT MK2 using Tapatalk

[Q] Help updating i1337m to official lollipop?

I have a Canadian Koodo Galaxy S4 (Model: SGH-i1337m) and I need help on how to update my phone to the official touchwiz android 5.0.
The phone was originally locked to Koodo, but I took it to a local phone store where they unlocked it for me. I now use the phone with another carrier (Rogers). I don't know the method they used to unlock it but after the process, my phone had become rooted and its device status was changed to "Custom". Also the Knox warranty counter became 0x1 after the unlock.
Right now the phone is on 4.4.2 and I'm unable to check for updates through the settings app as it gives me the message "Your device has been modified. Software updates are not available."
I don't really use root for anything on my phone except for xposed (which I can live without) and I need help updating this phone to 5.0. I don't mind losing my data but I really need to keep this phone unlocked. If anyone can help me out, it would be greatly appreciated.
rhwn said:
I have a Canadian Koodo Galaxy S4 (Model: SGH-i1337m) and I need help on how to update my phone to the official touchwiz android 5.0.
The phone was originally locked to Koodo, but I took it to a local phone store where they unlocked it for me. I now use the phone with another carrier (Rogers). I don't know the method they used to unlock it but after the process, my phone had become rooted and its device status was changed to "Custom". Also the Knox warranty counter became 0x1 after the unlock.
Right now the phone is on 4.4.2 and I'm unable to check for updates through the settings app as it gives me the message "Your device has been modified. Software updates are not available."
I don't really use root for anything on my phone except for xposed (which I can live without) and I need help updating this phone to 5.0. I don't mind losing my data but I really need to keep this phone unlocked. If anyone can help me out, it would be greatly appreciated.
Click to expand...
Click to collapse
Hi,
I have the same phone, Canadian variant, SGH-i337M. Koodo.
Do you have a custom recovery installed? If not, I would suggest using TWRP.
Download it here (I have TWRP too, and always used the dd install method several times without problem. Just MAKE SURE you have the exact command!):
https://twrp.me/devices/samsunggalaxys4canada.html
Once TWRP is installed, really important to make a Nandroid backup ("Backup" menu). Would suggest copying the backup to PC as well (Backup everything, including EFS). TWRP is not needed to flash Lollipop, but it's important to keep a backup.
Next, flashing Lollipop using Odin (Doing this, your SD card/internal memory will be untouched, but you will loose your apps, SMS and stuff. Back these up before if you want. Otherwise, everything would be also in the TWRP backup you've performed earlier). Go to Sammobile to grab the update:
Koodo: http://www.sammobile.com/firmwares/download/45758/I337MVLUGOC4_I337MOYAGOC4_KDO/
Rogers: http://www.sammobile.com/firmwares/download/45777/I337MVLUGOC4_I337MOYAGOC4_RWC/
It doesn't matter much which one you choose - Their content remains the same, but maybe the radio/modem would differ between carriers I think. I would suggest choosing the Rogers firmware (I know that Koodo include a "Koodo" app in their firmware, for instance).
Then follow the instruction closely (Make sure to use a genuine Samsung cable, and reliable USB connection):
Instructions
Extract (unzip) the firmware file
Download Odin v3.10.6
Extract Odin ZIP file
Open Odin v.3.10.6
Reboot Phone in Download Mode (press and hold Home + Power + Volume Down buttons)
Connect phone and wait until you get a blue sign in Odin
Add the firmware file to AP / PDA
Make sure re-partition is NOT ticked
Click the start button, sit back and wait few minutes
I did the same thing myself to update to Lollipop. Worked great. But word of warning, you will loose your root access, and will have to root again (Same method worked for me, while I had problem disabling Knox on Lollipop somehow. Returned back to KitKat with my Nandroid backup).
Also, on that same Lollipop ROM, I encoutered WiFi issue, WiFi wouldn't turn ON at all (What the hell). Still haven't figured out the problem. That's why I would suggest keeping a backup of KitKat, for sure.
Also, don't worry about your unlocked phone, it will remained unlocked without problem.
Good luck

cannot update s5 software with kies, help?

my galaxy s5 model number is sm-g900t, android version is 4.4.2, ..not sure what other info might help, but anyway, i cannot update the software/firmware over the air because the device is rooted through steps on here and its been rooted awhile now. so anyway, i downloaded the kies 3 from the samsung site, it says all im supposed to do is plug the phone in, a box is supposed to pop up showing an update is needed......well, the kies box does pop up, but all it shows is current firmware version and shows my internal and external storage availabilty, and so on.... no auto update thing came up. so in kies i went into tools up a t the top, i hit firmware upgrade and initialization, then a smaller box pops up saying---does not support initializing, so now what? nothing else i can do in kies except move pic files around and such. i need to update the software. any advice? i attached 2 pics.....pic 1 is the initial message when phone is plugged in, #2 is when i go into tools and hit ugrade
knight1701 said:
my galaxy s5 model number is sm-g900t, android version is 4.4.2
Click to expand...
Click to collapse
Samsung has now embedded a security flag called KNOX in it's later devices. Unfortunately after you flash a package/custom ROM or whatever with a different signature than Samsungs own it trips that KNOX flag.
When your KNOX flag is tripped you can no longer update your phone via official methods. It is just the way it is, and there is nothing to be done. Once KNOX flag is tripped, there is no way to "untrip" it, so you will never be able to update via KIES again.
Im not really sure whether flashing a stock lollipop rom via odin works when KNOX is tripped, i have never tried it, so you should wait for any other member for confirmation. As far as i know, it shouldn't be a problem.
What i can tell you, if you have the time, is that you flash a ROM that is compatible with 4.4.2 (Omega v13 or AllianceROM v5.6 etc) and then flash it's ROMs lollipop update after a full wipe. It is the only thing i personally am sure about (i have done it before).
I'm by no means an expert on the matter but I'm pretty sure that if you can't get the Ota due to being rooted, then updating vIA Kies isn't going to work either.
Go to settings> about device> status
scroll to bottom of list and respond here what it says under "device status" (it's gong to say either official, or custom).
If it says official, you could unroot, maybe check that the proper drivers are installed on your computer, and try once again to apply the update via kies.
If it says custom, then knox has been tripped and I cannot help further.
The biggest issue here is that if you take the OTA update you'll lose the option to root or downgrade so you should probably use TWRP to install a ROM that's pre-rooted rather than trying to get the OTA
Akalsemann said:
Samsung has now embedded a security flag called KNOX in it's later devices. Unfortunately after you flash a package/custom ROM or whatever with a different signature than Samsungs own it trips that KNOX flag.
When your KNOX flag is tripped you can no longer update your phone via official methods. It is just the way it is, and there is nothing to be done. Once KNOX flag is tripped, there is no way to "untrip" it, so you will never be able to update via KIES again.
Im not really sure whether flashing a stock lollipop rom via odin works when KNOX is tripped, i have never tried it, so you should wait for any other member for confirmation. As far as i know, it shouldn't be a problem.
What i can tell you, if you have the time, is that you flash a ROM that is compatible with 4.4.2 (Omega v13 or AllianceROM v5.6 etc) and then flash it's ROMs lollipop update after a full wipe. It is the only thing i personally am sure about (i have done it before).
Click to expand...
Click to collapse
well i hear what your saying, but on my other phone, same setup, rooted and all.......updated just fine---did it about a month ago...updated to android 5 from 4.4.2..just plugged in the phone and boom it did its thing............on this other phone though, daughters phone, it wont work
Swimguy14 said:
I'm by no means an expert on the matter but I'm pretty sure that if you can't get the Ota due to being rooted, then updating vIA Kies isn't going to work either.
Go to settings> about device> status
scroll to bottom of list and respond here what it says under "device status" (it's gong to say either official, or custom).
If it says official, you could unroot, maybe check that the proper drivers are installed on your computer, and try once again to apply the update via kies.
If it says custom, then knox has been tripped and I cannot help further.
The biggest issue here is that if you take the OTA update you'll lose the option to root or downgrade so you should probably use TWRP to install a ROM that's pre-rooted rather than trying to get the OTA
Click to expand...
Click to collapse
ok, on the phone in question, device status says--- custom, guess that ends that..........on my phone howerver, it says official which is why i guess i was able to update mine
just download a rom for your phone from sammobile and install with odin and your done

[GT-I9506] Need help resetting my device software status

So, a few months ago I decided to root my phone with towelroot to give a try on a few root applications, as i was curious, but after that, I decided to remove through supersu it as, even with supersu, was more of a vunerability since I wasn't really using it.
Fast foward a month, I attempted to update my software and was denied with the reason that my device was custom.
Some important info:
- I'm running Android Jelly Bean 4.3, that has never been updated.
- I've attempted a factory reset through the phones recovery mode and made no difference.
- My KNOX waranty value is 0x0, and I would like to keep it that way if possible.
- Phone is factory unlocked.
Also, I've though of using Odin to flash the firmware back, but then I read that there is a possible that KNOX warranty gets triggered, even with a samsung official rom, is this true or am I safe to use it?
My objective is to have my phone back to factory settings (this means wannan xposed is out of the question), in order to be able to update my phone and keep using it, and while there is a lot of similar threads around, most of them reffer to GT-I9505 and GT-I9500 and mine is GT-I9506, which leaves me in somewhat of a doubt wether I should follow those or not.
Thank you for your time.
Diaz_ said:
So, a few months ago I decided to root my phone with towelroot to give a try on a few root applications, as i was curious, but after that, I decided to remove through supersu it as, even with supersu, was more of a vunerability since I wasn't really using it.
Fast foward a month, I attempted to update my software and was denied with the reason that my device was custom.
Some important info:
- I'm running Android Jelly Bean 4.3, that has never been updated.
- I've attempted a factory reset through the phones recovery mode and made no difference.
- My KNOX waranty value is 0x0, and I would like to keep it that way if possible.
- Phone is factory unlocked.
Also, I've though of using Odin to flash the firmware back, but then I read that there is a possible that KNOX warranty gets triggered, even with a samsung official rom, is this true or am I safe to use it?
My objective is to have my phone back to factory settings (this means wannan xposed is out of the question), in order to be able to update my phone and keep using it, and while there is a lot of similar threads around, most of them reffer to GT-I9505 and GT-I9500 and mine is GT-I9506, which leaves me in somewhat of a doubt wether I should follow those or not.
Thank you for your time.
Click to expand...
Click to collapse
Flashing a stock rom trough Odin will NOT trip Knox. So just go ahead and flash the firmware you want.
Lennyz1988 said:
Flashing a stock rom trough Odin will NOT trip Knox. So just go ahead and flash the firmware you want.
Click to expand...
Click to collapse
Alright, I assume the proccess is about the same as on the other versions.
Also, should I flash 4.4.2 instead of 5.0.1? The reason I ask is due to this thread.
Update: I flashed 4.4.2 with Odin3 3.10, and it went smooth and knox is still safe, however, for some reason, so thank you Lennyz1988 for the reassurance .
However, I'm not able to update to 5.0.1 Lolipop through OTA, as attempting to update states that im fully up to date.
My phone is running as NL (T-Mobile), factory unlocked and due to my quick research, seems that there is no official OTA update for it. Is it correct or am I looking in the wrong place to update my phone?

Even after Odin flash stock, cannot unroot! Partial root persists. Help?

Help please.
I want to fully unroot my Galaxy S7 Edge (SC-02H version, but I think this is not relevant).
I tried flashing back to stock with Odin (both latest version, as well as a previous one) but some kind of "partial root" still remains.
Always complete flash (AP, BL, CP, CSC).
I know some leftover from Root is there because whenever I open Samsung Web Browser and try to "Turn on Secret Mode", I get an error message saying "Root Detected(...)"
BUT, if I install SuperSU from Google Play, and try to run the app, it stops right after being started, saying there is NO ROOT detected.
I even tried re-flashing stock, flashing twrp, flashing supersu just for the sake of using the SuperSU App to "cleanup to unroot". When I did that, by the way, I chose "Yes" for both optional steps (try to recover stock recovery, something like that) so after the unroot cleaning process was supposedly done, the phone went into a bootloop. At that point I entered Download Mode and once more flashed stock.
But for my surprise, after initial setup, Samsung Web Browser STILL SAYS I am rooted!
How can I really completely revert back to stock?
PS- I tried installing Samsung Smart Switch, but the new version cannot reinitialize devices anymore! (And it is impossible to find an older version on the web). So with Smart Switch, there is no way of reverting back to stock anymore..
gamekill said:
Help please.
I want to fully unroot my Galaxy S7 Edge (SC-02H version, but I think this is not relevant).
I tried flashing back to stock with Odin (both latest version, as well as a previous one) but some kind of "partial root" still remains.
Always complete flash (AP, BL, CP, CSC).
I know some leftover from Root is there because whenever I open Samsung Web Browser and try to "Turn on Secret Mode", I get an error message saying "Root Detected(...)"
BUT, if I install SuperSU from Google Play, and try to run the app, it stops right after being started, saying there is NO ROOT detected.
I even tried re-flashing stock, flashing twrp, flashing supersu just for the sake of using the SuperSU App to "cleanup to unroot". When I did that, by the way, I chose "Yes" for both optional steps (try to recover stock recovery, something like that) so after the unroot cleaning process was supposedly done, the phone went into a bootloop. At that point I entered Download Mode and once more flashed stock.
But for my surprise, after initial setup, Samsung Web Browser STILL SAYS I am rooted!
How can I really completely revert back to stock?
PS- I tried installing Samsung Smart Switch, but the new version cannot reinitialize devices anymore! (And it is impossible to find an older version on the web). So with Smart Switch, there is no way of reverting back to stock anymore..
Click to expand...
Click to collapse
That's normal.
You're probably already completely unrooted.
The reason secret mode won't work because it detect knox flag is already tripped, which happen when you root the first time.
Once Knox flag is tripped, it cannot be reverse.
Sent from my SM-G935F using Tapatalk
NonXtreme said:
That's normal.
You're probably already completely unrooted.
The reason secret mode won't work because it detect knox flag is already tripped, which happen when you root the first time.
Once Knox flag is tripped, it cannot be reverse.
Click to expand...
Click to collapse
Oh really? Nice to know that.
So Samsung says a tripped knox is "root" while that is not actually accurate. Thanks!
PS Personally I do not care about knox, have no use for that. But I am doing all this temporary unroot thing to finally maybe get my phone sim-unlocked. I have been trying with some people over the net, but the unlock always fail at the end and maybe it was failing because of custom recovery and root. Well anyway, I will try the unlock again later, now stock and unrooted. Hope it goes well.

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