I have installed several of the 2.1 roms out there. Each one that i install causes my phone to randomly restart. Is this a common issue with anyone else? As soon as I go back to 1.5, the restarting stops.
I am having the same issue on the stock 2.1. The only answer I have gotten from HTC is hard reset. But I have already done this twice. So I am going to root my phone and hopefully get rid of this problem. It only started after I updated to 2.1.
BigDiz007 said:
I have installed several of the 2.1 roms out there. Each one that i install causes my phone to randomly restart. Is this a common issue with anyone else? As soon as I go back to 1.5, the restarting stops.
Click to expand...
Click to collapse
Silly question perhaps, but are you completely wiping data and dalvik cache before flashing any of these 2.1 ROMs? Sometimes this happens if you don't do a full wipe before installing new ROMs.
I'm having the same issue, and I did a full wipe, installed several different roms and finally settled on aloysius
i've had the same problems with every 2.1 rom with the exception of darchdroid.
for me it usually happened after i placed a phone call and tried to hang up
and yes everything was wiped before flashing....
im having the same issue i knew i wasnt the only one, has anyone figured out why this is???
I am getting that error trying to install ZenEXP.
Same issue here, only mine's been doing it out of the box, as I got mine the day the EVO was released. I've rooted it and attempted to install several ROMs hoping to get rid of the issue, but had no luck so far. Never had the luxury of having 1.5, as mine came with 2.1, so I just thought it was the phone, honestly. Interesting to know the issue doesn't occur with 1.5...
Anybody got a copy of the stock 1.5 from original release? I'd like to give it a shot.
I do not have any issues that have been listed here. I am running fresh rom and everything is working great.Just wanted to make sure all views arebeing represented in this thread
hmmm....had a thought, did the phone get really hot when it happened....cause that is what happened when i was on fresh....
NomadHellfire said:
Same issue here, only mine's been doing it out of the box, as I got mine the day the EVO was released. I've rooted it and attempted to install several ROMs hoping to get rid of the issue, but had no luck so far. Never had the luxury of having 1.5, as mine came with 2.1, so I just thought it was the phone, honestly. Interesting to know the issue doesn't occur with 1.5...
Anybody got a copy of the stock 1.5 from original release? I'd like to give it a shot.
Click to expand...
Click to collapse
You won't be able to go back to the stock 1.5 original. That has been tried already by a bunch of developers here and it didn't work. You would probably be able to flash a 1.5 ROM (browse way back into the Development pages forum here), but since you had stock 2.1, there's no way for you to go back to stock 1.5.
For all the rest of you, not sure why you are getting random reboots, but as mentioned in the previous post, sometimes the Heros do that when they get overheated or overworked. It would be best to root and start with a very stable, non-overclocked ROM. A couple of the most stable and reliable stock-based ROMs here in this section are DamageControl 2.09.1 and nfinitefx45's Stock 2.27.651.6. I recommend you try either of those out if you haven't already -- hopefully that will fix/solve some of your troubles.
Please report back if any if you have success or more problems with these...we want to make sure you get the help you need
overheating is defiantly not whats causing my restarting. im not trying to thread hijack so ill provide a link to the thread i started about this same issue. in my thread i have attached bug reports (i think thats what they are) and now i have stopped receiving help just when i provided the info needed to see whats casuing this
http://forum.xda-developers.com/showthread.php?t=684727
Im not any good at code so i cant read the big reports well. but i believe its a hardware issue because there is a small presentage of people having these errors and i cant seam to get anyone to be able to reproduce this if it doesnt happen to them.
shawnwojcik said:
overheating is defiantly not whats causing my restarting. im not trying to thread hijack so ill provide a link to the thread i started about this same issue. in my thread i have attached bug reports (i think thats what they are) and now i have stopped receiving help just when i provided the info needed to see whats casuing this
http://forum.xda-developers.com/showthread.php?t=684727
Im not any good at code so i cant read the big reports well. but i believe its a hardware issue because there is a small presentage of people having these errors and i cant seam to get anyone to be able to reproduce this if it doesnt happen to them.
Click to expand...
Click to collapse
Sorry, I don't understand much of the code myself. And I think a handful of our devs here who understand all that coding have already moved on to the EVO. I read your other thread too but don't know what else to suggest. Wish I could help more. You could just be one of the unlucky few who got a bad, buggy phone right out of the box.
Have you thought about just calling Sprint customer service and asking for a replacement phone? Certainly with all the trouble you're having it may be worth it. I think even if you don't have the insurance plan, a replacement phone is only around $35.
@chromiumleaf, yeah sadly i think its time for a different phone.
So for a while now I have not been able to update my PRL or Profile. It hasn't bothered me because for the most part the phone has worked fine until recently. A friend texted me and said he was going to call me. He text back a few minutes later and ask why I didnt answer. Phone was next to me the whole time and it didnt ring or so any kind of notification that he had tried to call. Took him 3 calls before my phone rang and he got through.
I have applied for a few jobs within the past few weeks and have heard nothing from anyone which I am surprised because I was referred to one company by and friend who put in a good word for me and said that his supervisors were really impressed with my resume. So now I feel like this issue could possibly be costing me job opportunities and I want to get it figured out.
The errors are 6602 and 407. I've tried to do it over 4G and put my phone just in CDMA mode for 3G only and get the 407 code for 3G and the 6602 over 4G.
I am running Stock rooted/odexed MK2 and I just did a clean flash of the rom again clearing data/cache and dalvik seeing if that would help which it didn't. I have reflashed the modem seperately also with no help.
I have seen many threads of others having this issue but no answers on a fix. Has anyone experienced this and actually done something that has resolved the issue?
If you feel it may be costing you a job, why not flash a nand of a stock rom, assuming you have one
Sent from my SPH-L720 using XDA Free mobile app
I did, I flashed back to MF9 using this http://www.rwilco12.com/Files/Devic...H-L720)/Stock ROMs/MF9/Full Restore/Unrooted/
Which should be a stock factory restore, still would not update profile or prl. From there I updated to NG2 with Samsung Kies and I am still not able to update either.
tenaciousj said:
I did, I flashed back to MF9 using this http://www.rwilco12.com/Files/Devic...H-L720)/Stock ROMs/MF9/Full Restore/Unrooted/
Which should be a stock factory restore, still would not update profile or prl. From there I updated to NG2 with Samsung Kies and I am still not able to update either.
Click to expand...
Click to collapse
What kernel do you use?
(I fixed this issue I my phone, but SERIOUSLY, what seemed to fix it MADE NO SENSE, so I'm not going to to relate it again, you can look up my posts if you want, but I wouldn't waste your time. I'm more interested in what kernel you are using... if it isn't KT-SGS4, then it doesn't matter.)
Other than that, have you tried the ##72786# dialer code, which is supposed to reset that stuff (didn't fix it for me personally)? You may have to reactivate your phone though (I did), which isn't that much of an issue...
rsngfrce said:
What kernel do you use?
(I fixed this issue I my phone, but SERIOUSLY, what seemed to fix it MADE NO SENSE, so I'm not going to to relate it again, you can look up my posts if you want, but I wouldn't waste your time. I'm more interested in what kernel you are using... if it isn't KT-SGS4, then it doesn't matter.)
Other than that, have you tried the ##72786# dialer code, which is supposed to reset that stuff (didn't fix it for me personally)? You may have to reactivate your phone though (I did), which isn't that much of an issue...
Click to expand...
Click to collapse
For kernel version it shows 3.4.0-2162929 which I'm guessing is the stock NG2. I haven't flashed anything else since updating through Kies to NG2.
I've done the 72786 dial code a handful of times and it still didn't help. The only thing that solved was a issue I had after I first updatd to NG2 I had no working 4G. Phone would only connect to 3G and that was when it was in CDMA only mode. Aside from that it hasn't helped with the PRL/Profile update issue I'm having.
tenaciousj said:
For kernel version it shows 3.4.0-2162929 which I'm guessing is the stock NG2. I haven't flashed anything else since updating through Kies to NG2.
I've done the 72786 dial code a handful of times and it still didn't help. The only thing that solved was a issue I had after I first updatd to NG2 I had no working 4G. Phone would only connect to 3G and that was when it was in CDMA only mode. Aside from that it hasn't helped with the PRL/Profile update issue I'm having.
Click to expand...
Click to collapse
Yeah, that does sound like a stock kernel to me. Have you tried updating it through the Sprint Zone app? In Settings, More Networks, Mobile Networks, Network Mode, if it is not set to Automatic, you can try setting it to that and see if it lets you update after reboot, I have heard that can help but did not fix it for me (I have it set to LTE/CDMA). Have you seen this thread: Galaxy S4/Note 3/Mega - Update Profile/PRL/HFA Fix for Sprint/Boost/Virgin Mobile/etc? It is complex (don't IGNORE steps 5, 6, 7 and 8, which most people in the thread seem to...). I have not personally used this method, I was planning to before my issue resolved itself, but I didn't have a donor GS4 either (damn it, I JUST remembered that I DO, I f*ed up the USB port on my first one and completely forgot about that! BLOW MY MIND! But anyways...).
rsngfrce said:
Yeah, that does sound like a stock kernel to me. Have you tried updating it through the Sprint Zone app? In Settings, More Networks, Mobile Networks, Network Mode, if it is not set to Automatic, you can try setting it to that and see if it lets you update after reboot, I have heard that can help but did not fix it for me (I have it set to LTE/CDMA). Have you seen this thread: Galaxy S4/Note 3/Mega - Update Profile/PRL/HFA Fix for Sprint/Boost/Virgin Mobile/etc? It is complex (don't IGNORE steps 5, 6, 7 and 8, which most people in the thread seem to...). I have not personally used this method, I was planning to before my issue resolved itself, but I didn't have a donor GS4 either (damn it, I JUST remembered that I DO, I f*ed up the USB port on my first one and completely forgot about that! BLOW MY MIND! But anyways...).
Click to expand...
Click to collapse
Thanks for the link I'll check it later. My account is actually a SERO account but I did have working updates when I first got the phone. The phone was also new and activated on the account as soon as I got it.
Sent from my SPH-L720 using Tapatalk
tenaciousj said:
Thanks for the link I'll check it later. My account is actually a SERO account but I did have working updates when I first got the phone. The phone was also new and activated on the account as soon as I got it.
Sent from my SPH-L720 using Tapatalk
Click to expand...
Click to collapse
Yeah, I honestly don't really understand what that thread means when it talks about flashing to legacy accounts. I believe I have a SERO account (I don't know, my wife pays the bill... :silly: ) and the updates worked fine until I think messing with the APNs to try to fix my inability to send MMS messages messed things up. I never flashed any legacy accounts or anything.
So... at this point, even though IT MAKES NO SENSE, I will tell you what SEEMED to fix the issue for me. I STRESS, this MAKES NO SENSE TO ME, but after months of being unable to update my PRL/PROFILE, after doing the following, I was suddenly able to update them. It is likely an EXTREME coincidence, but for the hell of it I will now tell you.
Using the Pro version of Solid Explorer, I copied the Carrier folder from the root of my phone to my external SD card. THAT IS IT. YES... THAT IS IT. NOTHING MORE. I did NOT copy it back, I did not change anything. HOW this could possibly have cured the problem would seem to make very little sense, I can only conjecture that Solid Explorer, in the act of copying the folder to my external SD card, somehow 'refreshed' something in the carrier folder in the root of my phone... and I am grasping at straws here. I think you can probably understand WHY I did not want to reveal that this is what SEEMED to cure my issue, because it is so unlikely, and more likely an extreme coincidence and something else happened that I am not aware of, but that is the only thing I know of that I did related between when it was not working to when it was. So now you know at least (and as I have told a few others, there is no point in not trying, other than the crushing disappointment of it almost certainly not working)...
I should add as well however, now that it occurs to me, that I use the KT-SGS4 KitKat 4.4 TouchWiz kernel, and had for a long time suffered from a loss of mobile connection and GPS. requiring a reboot to get them back (within a similar time period to my PRL/PROFILE issues). I seem to have fixed the mobile connection/GPS loss by choosing the 'correct' governor to use with that kernel for my ROM, and it is not IMPOSSIBLE that THIS occurred at the time I was able to update my PRL/PROFILE, but I do not remember exactly, and I'm PRETTY CERTAIN I still had the issue with the mobile connection/GPS loss after updating my PRL/PROFILE, so I think that likely rules out KT-SGS4 as a culprit in this issue. (But then, I was forgetting that we already established that you were on a stock kernel...)
KNOWN issues with KT-SGS4 Sprint KitKat 4.4 TouchWiz kernel
rsngfrce said:
Yeah, I honestly don't really understand what that thread means when it talks about flashing to legacy accounts. I believe I have a SERO account (I don't know, my wife pays the bill... :silly: ) and the updates worked fine until I think messing with the APNs to try to fix my inability to send MMS messages messed things up. I never flashed any legacy accounts or anything.
So... at this point, even though IT MAKES NO SENSE, I will tell you what SEEMED to fix the issue for me. I STRESS, this MAKES NO SENSE TO ME, but after months of being unable to update my PRL/PROFILE, after doing the following, I was suddenly able to update them. It is likely an EXTREME coincidence, but for the hell of it I will now tell you.
Using the Pro version of Solid Explorer, I copied the Carrier folder from the root of my phone to my external SD card. THAT IS IT. YES... THAT IS IT. NOTHING MORE. I did NOT copy it back, I did not change anything. HOW this could possibly have cured the problem would seem to make very little sense, I can only conjecture that Solid Explorer, in the act of copying the folder to my external SD card, somehow 'refreshed' something in the carrier folder in the root of my phone... and I am grasping at straws here. I think you can probably understand WHY I did not want to reveal that this is what SEEMED to cure my issue, because it is so unlikely, and more likely an extreme coincidence and something else happened that I am not aware of, but that is the only thing I know of that I did related between when it was not working to when it was. So now you know at least (and as I have told a few others, there is no point in not trying, other than the crushing disappointment of it almost certainly not working)...
I should add as well however, now that it occurs to me, that I use the KT-SGS4 KitKat 4.4 TouchWiz kernel, and had for a long time suffered from a loss of mobile connection and GPS. requiring a reboot to get them back (within a similar time period to my PRL/PROFILE issues). I seem to have fixed the mobile connection/GPS loss by choosing the 'correct' governor to use with that kernel for my ROM, and it is not IMPOSSIBLE that THIS occurred at the time I was able to update my PRL/PROFILE, but I do not remember exactly, and I'm PRETTY CERTAIN I still had the issue with the mobile connection/GPS loss after updating my PRL/PROFILE, so I think that likely rules out KT-SGS4 as a culprit in this issue. (But then, I was forgetting that we already established that you were on a stock kernel...)
KNOWN issues with KT-SGS4 Sprint KitKat 4.4 TouchWiz kernel
Click to expand...
Click to collapse
Yeah that copying the carrier folder don't seem like it would do anything but maybe I'll give it a try. Whats the best way to root right now? I just want to make sure it will let me unroot the phone if it dont work and no trip knox incase I have to bring this in.
Do you know what bootloader you are on? You said you were on Sys MK2, then went back to MF9 and now are on NG2. When you went to NG2, unless you took very specific steps to keep the MF9 bootloader, you would be on the NG2 bootloader now, which includes Knox, and you can no longer go back beyond NAE I think. If you don't know what bootloader you have, get DeviceInfo https://play.google.com/store/apps/details?id=com.jphilli85.deviceinfo from the Play Store and under the Software heading, see what it shows for the last 3 digits for Bootloader. This makes a difference on the best root method.
rsngfrce said:
Do you know what bootloader you are on? You said you were on Sys MK2, then went back to MF9 and now are on NG2. When you went to NG2, unless you took very specific steps to keep the MF9 bootloader, you would be on the NG2 bootloader now, which includes Knox, and you can no longer go back beyond NAE I think. If you don't know what bootloader you have, get DeviceInfo https://play.google.com/store/apps/details?id=com.jphilli85.deviceinfo from the Play Store and under the Software heading, see what it shows for the last 3 digits for Bootloader. This makes a difference on the best root method.
Click to expand...
Click to collapse
Bootloader and software version both show up as NG2 on Device Info.
tenaciousj said:
Yeah that copying the carrier folder don't seem like it would do anything but maybe I'll give it a try. Whats the best way to root right now? I just want to make sure it will let me unroot the phone if it dont work and no trip knox incase I have to bring this in.
Click to expand...
Click to collapse
I'm not an EXPERT on this subject, but if you are on NG2 stock unrooted right now, I believe you can use: CF-Auto-Root to root it. Or, here is a stock rooted version of the NG2 ROM:
[ROM][NG2] Stock Rooted NG2 (which mentions that it has Knox removed).
As far as tripping stuff, I'm somewhat unsure about that to be honest. I have always used Triangle Away on my phone, but it has a warning now not to use it with a custom kernel (which I use). My counter is at 3, but I am out of warranty anyway.
I spent a few hours on chat with Sprint. They couldn't figure it out so I'm bringing it in tomorrow. Guessing I'll get a new phone. The people at the Sprint store seem rather limited in their knowledge, at least they were last time I was there.
Sent from my SPH-L720 using Tapatalk
tenaciousj said:
I spent a few hours on chat with Sprint. They couldn't figure it out so I'm bringing it in tomorrow. Guessing I'll get a new phone. The people at the Sprint store seem rather limited in their knowledge, at least they were last time I was there.
Sent from my SPH-L720 using Tapatalk
Click to expand...
Click to collapse
I guess if there are no signs that it has been rooted, that's probably a good way to go. You apparently had a phone pre-Knox and now I think you will get one with a Knox system, but it doesn't matter in your case since went beyond the point of no return already with the bootloader... I don't know if you have the new Spark model (tri-band), I don't know if the still make the old plain one like I have anymore...
rsngfrce said:
I guess if there are no signs that it has been rooted, that's probably a good way to go. You apparently had a phone pre-Knox and now I think you will get one with a Knox system, but it doesn't matter in your case since went beyond the point of no return already with the bootloader... I don't know if you have the new Spark model (tri-band), I don't know if the still make the old plain one like I have anymore...
Click to expand...
Click to collapse
I got the phone I have now about a month after the GS4 came out so its non sparks. I stayed on MK2 for so long because I couldn't find a newer rom that looked to be stable and not have to jump through a bunch of hoops to install it. The Odin screen shows everything being zero and offical software so I should be good. I am going to sign out of all of my accounts before I bring it in being I have a lot of apps bought through the store that only work on rooted phones. I hope I can get a tri band to replace it. My friend has a triband GS4 and it gets much better data speeds than mine.
Yeah, I mentioned elsewhere here before that I actually didn't know of the existence of the "Sparks" version of the G4. I screwed up the USB port on my G4 before upgrade time, so I had to buy another G4 on Amazon. Upgrade time has come up, so I was just looking and saw my phone listed as "Non-Sprint Sparks", which I thought meant that they called it the "Sparks" model because I hadn't bought it from Sprint... took me a while to figure out what that actually meant... :laugh:
Sprint online nor the store could fix it so I got a new one.
No rooting but error 407
As titled, I've not rooted the phone. I'm getting error code 407 on attempts to update PRL and Update profile. Download updates manually does nothing. Note I'm on a Samsung Note 4, Sprint. Had updated to Marshmallow 6.0.1 late March but then above actions persist since then. I'm using Wi-Fi only, Sprint service disconnected as I couldn't pay bill when I lost job during a disabling illness.
I haven't been able to update prl profile or firmware for over 8 months. I am not rooted never have been I have called customer service over and over replaced SIM card did the ## stuff nothing has helped. The phone works although service isn't as good as it could be and says there is a prl update available but I always get connection error 6 on all 3. I also have serious battery draining issues as far as my data I do get a strong 4g lte connection just service is low and sometimes drops when I am close to a sprint tower every other phone gets full bars really on any network especially sprint. I hope someone can help I like my sph-720 other that that and honestly I can't afford to keep up with the Joneses. Hopefully this is enough info please help
00Lee said:
I haven't been able to update prl profile or firmware for over 8 months. I am not rooted never have been I have called customer service over and over replaced SIM card did the ## stuff nothing has helped. The phone works although service isn't as good as it could be and says there is a prl update available but I always get connection error 6 on all 3. I also have serious battery draining issues as far as my data I do get a strong 4g lte connection just service is low and sometimes drops when I am close to a sprint tower every other phone gets full bars really on any network especially sprint. I hope someone can help I like my sph-720 other that that and honestly I can't afford to keep up with the Joneses. Hopefully this is enough info please help
Click to expand...
Click to collapse
Have you done a factory reset via recovery? Or you might want to flash latest full stock
Hello guys. I have proble with my p7000 and incoming calls. Sometimes the incoming call just bug whole phone. I can't recieve the call and I have to put out the battery. It's really annoying. And also, I don't see who called me in call history. I've made factory reset, but it didn't help. Also I updated my firmware to the version 20150807 but this bug is still here.
Absolutely same problem has man on this video. /watch?v=c588Clm67ME
Please help me.
/Sorry for bad English/
I had the same issue, try the November update from Stock or the Miui rom (the new one, not the one created the day the phone was out), I didn't had the glitch with those 2. I'm trying to know from what that problem come from but I'm far from being an expert sadly. That problem is on all the stock roms except the first and the one from November. All the roms based on stock got that issue (even those based with the November update strangely !?) so I guess it's something related to the voltage or something...
leomon32 said:
I had the same issue, try the November update from Stock or the Miui rom (the new one, not the one created the day the phone was out), I didn't had the glitch with those 2. I'm trying to know from what that problem come from but I'm far from being an expert sadly. That problem is on all the stock roms except the first and the one from November. All the roms based on stock got that issue (even those based with the November update strangely !?) so I guess it's something related to the voltage or something...
Click to expand...
Click to collapse
Thank you. So do you think, that ROMs like cyanogenmod doesn't have this issue? I almost can't use my phone... Today it happened to me again, but not on incoming call, but on alarm clock. So it has to be something with sound/soundcar/voltage of reproductors or something like that.. I am not expert so I am not sure.
filipusfikus said:
Thank you. So do you think, that ROMs like cyanogenmod doesn't have this issue? I almost can't use my phone... Today it happened to me again, but not on incoming call, but on alarm clock. So it has to be something with sound/soundcar/voltage of reproductors or something like that.. I am not expert so I am not sure.
Click to expand...
Click to collapse
The best is to test it. First install TWRP then make a backup of your current rom then install that rom : http://bbs.elephone.hk/thread-8425-1-1.html#.VlyDufkvdhF and see if that problem occur again. Personally I had no issue with the November rom for the P7000 so I'm staying on that one for now, even the root doesn't mess up anything... If that occur with alarm that might be a problem with the sound board/card then I had the same issue, when I get a call, the sound was looping, screen staying black, had to or remove the battery or long long press on the power button.
Hope that will help you !
PS : The november rom is here : http://bbs.elephone.hk/thread-9111-1-1.html#.VlyFPPkvdhE but you need a working flashtool for that one (you need flashtool for a custom recovery too anyway).
solved - cant receive incoming calls 4g'
I know this is an old thread but I have just had this exact same problem and after WEEKS of googling and determination I have found the fix to this problem..
I'm posting it because as I was googling I found that there are still hundreds of people experiencing this today.
HERE IS THE SOLUTION!
Dial *#*#4636#*#* on your phone..
Then scroll down and you will see a small down arrow next to "Set proffered network type"
Choose LTE/GSM/CDMA Auto (prl)
Also, you might need to check one other thing.. On the same screen go to top right ":" drop down nav menu settings shortcut and "Select Radio band" - do this if the 1st change hasn't fixed your incoming calls problem.. You can experiment with AUS, AUS2 or Automatic etc and try again.
I was about to throw this new Elephone S3 back to China but it's all great now
Hope this helps someone
Shakir
Hi, I recently got an S4 and installed Nougat RR custom ROM on it. It was all working mostly fine, but one day I tried to make a phone call and saw this strange behaviour. Once I put in the number and press Dial, the screen goes black and I lose control over the phone - can't evoke the keyboard, cancel the call or do anything else apart from hard reset. Interestingly the call actually is under way - it connects and you can have a conversation.
I don't use the Phone function often, mostly communicate via IM, but it is crucial that it's working, just in case. Therefore I tried few different custom ROMS from the I9506 dev thread- Lineage 15/16 and Cyanogen 13 - the same stuff happens on all of them. It works ok on a stock rom though. I also tried flashing different modem than recommended XXUDOJ2, to no avail.
I'm not very experienced with all this stuff, so not sure, perhaps I'm doing something basic wrong way. Though, my old phone S3 with CM 11 works fine on the same SIM card.
-phone: S4 LTE GT-I9506 according to IMEI
-bought in Europe (Poland) but now I use it in Taiwan
Can provide other details on request. Any help/ideas would be most appreciated.
If you are not concerned with loosing data or taking the time to go to the extreme step, to get a phone back from the dead, the best bet in a lot of peoples mind would be to reset the phone by flashing the original firmware. There are numerous threads here on XDA on how to do that.NB: Custom ROMs are not bug free, but even more likely to have issues than stock.
The hard question now becomes what is the correct firmware for your phone.
Sorry, just noticed you have tried and have no issue going to stock
First thing to remember is that each specific ROM has been built to work with a specific bootloader-modem combination. Using the wrong one could cause issues.
If you have matching ROM/modem/bootloader and still an issue, try a dalvik ad cache wipe and reboot. If you still have issues, get a logcat and post it somewhere on a text hosting site like www.hastebin.com and paste a link to it with your issue in the ROM specific thread. Also, I would suggest Oreo, as its still early days for Pie and most people have probably moved off of Nougat.
DiamondJohn said:
If you still have issues, get a logcat and post it somewhere on a text hosting site like www.hastebin.com and paste a link to it with your issue in the ROM specific thread.
Click to expand...
Click to collapse
Thanks again for replying DJ, but perhaps I wasn't very clear The phone itself is not dead - it works fine. The issue is with the "Phone" app. Basically, when I try to make a call, the aforementioned weirdness happens - call is underway but screen goes black and I can't access any functions like keypad or cancel. I can Power Off and then the rom reboots and works again (though it always goes into Don't Disturb mode). When I try to make a call again, the same stuff happens.
I tried a stock rom and the Phone app did work. I don't want to use it though because it has all the google stuff and avoiding it is the main reason I use custom roms in the first place.
So far I have tried most of the custom roms the first two pages here. I tried to follow instructions and also to use the appropriate modems/bootloaders (actually, it's always UDOJ2 one). On all of them the Phone app has the same behaviour. Actually, I did sort of manage to get it to work on the latest unofficial RR (7.0.0) - it goes black too, but then screen comes back after some weird keypresses combo...bit sketchy, but workable. But then Line is not working on this rom and I really need this app too, so...
I can try and get the "logcat" from one of your roms (I really liked your RR and used it for some time on this phone) and then post in the appropriate thread...or would you recommend Havoc one instead?
henryakeley said:
Thanks again for replying DJ, but perhaps I wasn't very clear The phone itself is not dead - it works fine. The issue is with the "Phone" app. Basically, when I try to make a call, the aforementioned weirdness happens - call is underway but screen goes black and I can't access any functions like keypad or cancel. I can Power Off and then the rom reboots and works again (though it always goes into Don't Disturb mode). When I try to make a call again, the same stuff happens.
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No, I got it on a second read, and hence the strike out of the first part, on my first go at responding.
A logcat is best for a mostly working phone. Otherwise a last_kmsg; which still may provide some info on your startup/initialisation.
If you can't access the screen, setup and connect via adb before the phone becomes unresponsive.
henryakeley said:
I can try and get the "logcat" from one of your roms (I really liked your RR and used it for some time on this phone) and then post in the appropriate thread...or would you recommend Havoc one instead?
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I would suggest to do it on a LineageOS ROM as it would have less possibly buggy customization. Also, it would possibly have more users, and those threads are created by the guy who builds the base for nearly all ROMs for this device.
You may be better off to try Lineage16 as that thread is more alive, but Los15.1 would be more stable. I personally would try LOS15.1 first, and then if you get no help, flash 16.1 and try your luck on that thread.
Once you get a stable phone, then I personally would recommend HavocOS. It has the most customisations, even more than the old King RR, and hence I've moved from RR to Oreo Havoc; with a short step in between of Oreo crDroid.
Just realised, you said you historically used my RR build, which I assume that back then you did not have the issue. I will assume that it now has the issue? have you tried restoring from an old TWRP backup?
DiamondJohn said:
Just realised, you said you historically used my RR build, which I assume that back then you did not have the issue. I will assume that it now has the issue? have you tried restoring from an old TWRP backup?
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No, I susppose the issue was always there, I just did not need to make an actual phone call fro few weeks since i installed your rom. I'm in Asia and all the communications needs here are covered by Line messaging app. Then I went to a phone shop to recharge my credit, they needed to call some service and access the keypad and it all came out then.
I could still use it as a Line device, but in reality do need the working phone app too, for some emergencies when traveling and so on.
Will try to do a logcat from Lineage, thanks for your help. If it comes to nothing might try to pester you again in one of your rom threads
Issue solved, thanks to DiamondJohn: https://forum.xda-developers.com/showpost.php?p=79050487&postcount=980
It's the proximity sensor's fault.