Cannot update PRL or Profile Error codes - Sprint Samsung Galaxy S 4 Q&A, Help & Troubleshoot

So for a while now I have not been able to update my PRL or Profile. It hasn't bothered me because for the most part the phone has worked fine until recently. A friend texted me and said he was going to call me. He text back a few minutes later and ask why I didnt answer. Phone was next to me the whole time and it didnt ring or so any kind of notification that he had tried to call. Took him 3 calls before my phone rang and he got through.
I have applied for a few jobs within the past few weeks and have heard nothing from anyone which I am surprised because I was referred to one company by and friend who put in a good word for me and said that his supervisors were really impressed with my resume. So now I feel like this issue could possibly be costing me job opportunities and I want to get it figured out.
The errors are 6602 and 407. I've tried to do it over 4G and put my phone just in CDMA mode for 3G only and get the 407 code for 3G and the 6602 over 4G.
I am running Stock rooted/odexed MK2 and I just did a clean flash of the rom again clearing data/cache and dalvik seeing if that would help which it didn't. I have reflashed the modem seperately also with no help.
I have seen many threads of others having this issue but no answers on a fix. Has anyone experienced this and actually done something that has resolved the issue?

If you feel it may be costing you a job, why not flash a nand of a stock rom, assuming you have one
Sent from my SPH-L720 using XDA Free mobile app

I did, I flashed back to MF9 using this http://www.rwilco12.com/Files/Devic...H-L720)/Stock ROMs/MF9/Full Restore/Unrooted/
Which should be a stock factory restore, still would not update profile or prl. From there I updated to NG2 with Samsung Kies and I am still not able to update either.

tenaciousj said:
I did, I flashed back to MF9 using this http://www.rwilco12.com/Files/Devic...H-L720)/Stock ROMs/MF9/Full Restore/Unrooted/
Which should be a stock factory restore, still would not update profile or prl. From there I updated to NG2 with Samsung Kies and I am still not able to update either.
Click to expand...
Click to collapse
What kernel do you use?
(I fixed this issue I my phone, but SERIOUSLY, what seemed to fix it MADE NO SENSE, so I'm not going to to relate it again, you can look up my posts if you want, but I wouldn't waste your time. I'm more interested in what kernel you are using... if it isn't KT-SGS4, then it doesn't matter.)
Other than that, have you tried the ##72786# dialer code, which is supposed to reset that stuff (didn't fix it for me personally)? You may have to reactivate your phone though (I did), which isn't that much of an issue...

rsngfrce said:
What kernel do you use?
(I fixed this issue I my phone, but SERIOUSLY, what seemed to fix it MADE NO SENSE, so I'm not going to to relate it again, you can look up my posts if you want, but I wouldn't waste your time. I'm more interested in what kernel you are using... if it isn't KT-SGS4, then it doesn't matter.)
Other than that, have you tried the ##72786# dialer code, which is supposed to reset that stuff (didn't fix it for me personally)? You may have to reactivate your phone though (I did), which isn't that much of an issue...
Click to expand...
Click to collapse
For kernel version it shows 3.4.0-2162929 which I'm guessing is the stock NG2. I haven't flashed anything else since updating through Kies to NG2.
I've done the 72786 dial code a handful of times and it still didn't help. The only thing that solved was a issue I had after I first updatd to NG2 I had no working 4G. Phone would only connect to 3G and that was when it was in CDMA only mode. Aside from that it hasn't helped with the PRL/Profile update issue I'm having.

tenaciousj said:
For kernel version it shows 3.4.0-2162929 which I'm guessing is the stock NG2. I haven't flashed anything else since updating through Kies to NG2.
I've done the 72786 dial code a handful of times and it still didn't help. The only thing that solved was a issue I had after I first updatd to NG2 I had no working 4G. Phone would only connect to 3G and that was when it was in CDMA only mode. Aside from that it hasn't helped with the PRL/Profile update issue I'm having.
Click to expand...
Click to collapse
Yeah, that does sound like a stock kernel to me. Have you tried updating it through the Sprint Zone app? In Settings, More Networks, Mobile Networks, Network Mode, if it is not set to Automatic, you can try setting it to that and see if it lets you update after reboot, I have heard that can help but did not fix it for me (I have it set to LTE/CDMA). Have you seen this thread: Galaxy S4/Note 3/Mega - Update Profile/PRL/HFA Fix for Sprint/Boost/Virgin Mobile/etc? It is complex (don't IGNORE steps 5, 6, 7 and 8, which most people in the thread seem to...). I have not personally used this method, I was planning to before my issue resolved itself, but I didn't have a donor GS4 either (damn it, I JUST remembered that I DO, I f*ed up the USB port on my first one and completely forgot about that! BLOW MY MIND! But anyways...).

rsngfrce said:
Yeah, that does sound like a stock kernel to me. Have you tried updating it through the Sprint Zone app? In Settings, More Networks, Mobile Networks, Network Mode, if it is not set to Automatic, you can try setting it to that and see if it lets you update after reboot, I have heard that can help but did not fix it for me (I have it set to LTE/CDMA). Have you seen this thread: Galaxy S4/Note 3/Mega - Update Profile/PRL/HFA Fix for Sprint/Boost/Virgin Mobile/etc? It is complex (don't IGNORE steps 5, 6, 7 and 8, which most people in the thread seem to...). I have not personally used this method, I was planning to before my issue resolved itself, but I didn't have a donor GS4 either (damn it, I JUST remembered that I DO, I f*ed up the USB port on my first one and completely forgot about that! BLOW MY MIND! But anyways...).
Click to expand...
Click to collapse
Thanks for the link I'll check it later. My account is actually a SERO account but I did have working updates when I first got the phone. The phone was also new and activated on the account as soon as I got it.
Sent from my SPH-L720 using Tapatalk

tenaciousj said:
Thanks for the link I'll check it later. My account is actually a SERO account but I did have working updates when I first got the phone. The phone was also new and activated on the account as soon as I got it.
Sent from my SPH-L720 using Tapatalk
Click to expand...
Click to collapse
Yeah, I honestly don't really understand what that thread means when it talks about flashing to legacy accounts. I believe I have a SERO account (I don't know, my wife pays the bill... :silly: ) and the updates worked fine until I think messing with the APNs to try to fix my inability to send MMS messages messed things up. I never flashed any legacy accounts or anything.
So... at this point, even though IT MAKES NO SENSE, I will tell you what SEEMED to fix the issue for me. I STRESS, this MAKES NO SENSE TO ME, but after months of being unable to update my PRL/PROFILE, after doing the following, I was suddenly able to update them. It is likely an EXTREME coincidence, but for the hell of it I will now tell you.
Using the Pro version of Solid Explorer, I copied the Carrier folder from the root of my phone to my external SD card. THAT IS IT. YES... THAT IS IT. NOTHING MORE. I did NOT copy it back, I did not change anything. HOW this could possibly have cured the problem would seem to make very little sense, I can only conjecture that Solid Explorer, in the act of copying the folder to my external SD card, somehow 'refreshed' something in the carrier folder in the root of my phone... and I am grasping at straws here. I think you can probably understand WHY I did not want to reveal that this is what SEEMED to cure my issue, because it is so unlikely, and more likely an extreme coincidence and something else happened that I am not aware of, but that is the only thing I know of that I did related between when it was not working to when it was. So now you know at least (and as I have told a few others, there is no point in not trying, other than the crushing disappointment of it almost certainly not working)...
I should add as well however, now that it occurs to me, that I use the KT-SGS4 KitKat 4.4 TouchWiz kernel, and had for a long time suffered from a loss of mobile connection and GPS. requiring a reboot to get them back (within a similar time period to my PRL/PROFILE issues). I seem to have fixed the mobile connection/GPS loss by choosing the 'correct' governor to use with that kernel for my ROM, and it is not IMPOSSIBLE that THIS occurred at the time I was able to update my PRL/PROFILE, but I do not remember exactly, and I'm PRETTY CERTAIN I still had the issue with the mobile connection/GPS loss after updating my PRL/PROFILE, so I think that likely rules out KT-SGS4 as a culprit in this issue. (But then, I was forgetting that we already established that you were on a stock kernel...)
KNOWN issues with KT-SGS4 Sprint KitKat 4.4 TouchWiz kernel

rsngfrce said:
Yeah, I honestly don't really understand what that thread means when it talks about flashing to legacy accounts. I believe I have a SERO account (I don't know, my wife pays the bill... :silly: ) and the updates worked fine until I think messing with the APNs to try to fix my inability to send MMS messages messed things up. I never flashed any legacy accounts or anything.
So... at this point, even though IT MAKES NO SENSE, I will tell you what SEEMED to fix the issue for me. I STRESS, this MAKES NO SENSE TO ME, but after months of being unable to update my PRL/PROFILE, after doing the following, I was suddenly able to update them. It is likely an EXTREME coincidence, but for the hell of it I will now tell you.
Using the Pro version of Solid Explorer, I copied the Carrier folder from the root of my phone to my external SD card. THAT IS IT. YES... THAT IS IT. NOTHING MORE. I did NOT copy it back, I did not change anything. HOW this could possibly have cured the problem would seem to make very little sense, I can only conjecture that Solid Explorer, in the act of copying the folder to my external SD card, somehow 'refreshed' something in the carrier folder in the root of my phone... and I am grasping at straws here. I think you can probably understand WHY I did not want to reveal that this is what SEEMED to cure my issue, because it is so unlikely, and more likely an extreme coincidence and something else happened that I am not aware of, but that is the only thing I know of that I did related between when it was not working to when it was. So now you know at least (and as I have told a few others, there is no point in not trying, other than the crushing disappointment of it almost certainly not working)...
I should add as well however, now that it occurs to me, that I use the KT-SGS4 KitKat 4.4 TouchWiz kernel, and had for a long time suffered from a loss of mobile connection and GPS. requiring a reboot to get them back (within a similar time period to my PRL/PROFILE issues). I seem to have fixed the mobile connection/GPS loss by choosing the 'correct' governor to use with that kernel for my ROM, and it is not IMPOSSIBLE that THIS occurred at the time I was able to update my PRL/PROFILE, but I do not remember exactly, and I'm PRETTY CERTAIN I still had the issue with the mobile connection/GPS loss after updating my PRL/PROFILE, so I think that likely rules out KT-SGS4 as a culprit in this issue. (But then, I was forgetting that we already established that you were on a stock kernel...)
KNOWN issues with KT-SGS4 Sprint KitKat 4.4 TouchWiz kernel
Click to expand...
Click to collapse
Yeah that copying the carrier folder don't seem like it would do anything but maybe I'll give it a try. Whats the best way to root right now? I just want to make sure it will let me unroot the phone if it dont work and no trip knox incase I have to bring this in.

Do you know what bootloader you are on? You said you were on Sys MK2, then went back to MF9 and now are on NG2. When you went to NG2, unless you took very specific steps to keep the MF9 bootloader, you would be on the NG2 bootloader now, which includes Knox, and you can no longer go back beyond NAE I think. If you don't know what bootloader you have, get DeviceInfo https://play.google.com/store/apps/details?id=com.jphilli85.deviceinfo from the Play Store and under the Software heading, see what it shows for the last 3 digits for Bootloader. This makes a difference on the best root method.

rsngfrce said:
Do you know what bootloader you are on? You said you were on Sys MK2, then went back to MF9 and now are on NG2. When you went to NG2, unless you took very specific steps to keep the MF9 bootloader, you would be on the NG2 bootloader now, which includes Knox, and you can no longer go back beyond NAE I think. If you don't know what bootloader you have, get DeviceInfo https://play.google.com/store/apps/details?id=com.jphilli85.deviceinfo from the Play Store and under the Software heading, see what it shows for the last 3 digits for Bootloader. This makes a difference on the best root method.
Click to expand...
Click to collapse
Bootloader and software version both show up as NG2 on Device Info.

tenaciousj said:
Yeah that copying the carrier folder don't seem like it would do anything but maybe I'll give it a try. Whats the best way to root right now? I just want to make sure it will let me unroot the phone if it dont work and no trip knox incase I have to bring this in.
Click to expand...
Click to collapse
I'm not an EXPERT on this subject, but if you are on NG2 stock unrooted right now, I believe you can use: CF-Auto-Root to root it. Or, here is a stock rooted version of the NG2 ROM:
[ROM][NG2] Stock Rooted NG2 (which mentions that it has Knox removed).
As far as tripping stuff, I'm somewhat unsure about that to be honest. I have always used Triangle Away on my phone, but it has a warning now not to use it with a custom kernel (which I use). My counter is at 3, but I am out of warranty anyway.

I spent a few hours on chat with Sprint. They couldn't figure it out so I'm bringing it in tomorrow. Guessing I'll get a new phone. The people at the Sprint store seem rather limited in their knowledge, at least they were last time I was there.
Sent from my SPH-L720 using Tapatalk

tenaciousj said:
I spent a few hours on chat with Sprint. They couldn't figure it out so I'm bringing it in tomorrow. Guessing I'll get a new phone. The people at the Sprint store seem rather limited in their knowledge, at least they were last time I was there.
Sent from my SPH-L720 using Tapatalk
Click to expand...
Click to collapse
I guess if there are no signs that it has been rooted, that's probably a good way to go. You apparently had a phone pre-Knox and now I think you will get one with a Knox system, but it doesn't matter in your case since went beyond the point of no return already with the bootloader... I don't know if you have the new Spark model (tri-band), I don't know if the still make the old plain one like I have anymore...

rsngfrce said:
I guess if there are no signs that it has been rooted, that's probably a good way to go. You apparently had a phone pre-Knox and now I think you will get one with a Knox system, but it doesn't matter in your case since went beyond the point of no return already with the bootloader... I don't know if you have the new Spark model (tri-band), I don't know if the still make the old plain one like I have anymore...
Click to expand...
Click to collapse
I got the phone I have now about a month after the GS4 came out so its non sparks. I stayed on MK2 for so long because I couldn't find a newer rom that looked to be stable and not have to jump through a bunch of hoops to install it. The Odin screen shows everything being zero and offical software so I should be good. I am going to sign out of all of my accounts before I bring it in being I have a lot of apps bought through the store that only work on rooted phones. I hope I can get a tri band to replace it. My friend has a triband GS4 and it gets much better data speeds than mine.

Yeah, I mentioned elsewhere here before that I actually didn't know of the existence of the "Sparks" version of the G4. I screwed up the USB port on my G4 before upgrade time, so I had to buy another G4 on Amazon. Upgrade time has come up, so I was just looking and saw my phone listed as "Non-Sprint Sparks", which I thought meant that they called it the "Sparks" model because I hadn't bought it from Sprint... took me a while to figure out what that actually meant... :laugh:

Sprint online nor the store could fix it so I got a new one.

No rooting but error 407
As titled, I've not rooted the phone. I'm getting error code 407 on attempts to update PRL and Update profile. Download updates manually does nothing. Note I'm on a Samsung Note 4, Sprint. Had updated to Marshmallow 6.0.1 late March but then above actions persist since then. I'm using Wi-Fi only, Sprint service disconnected as I couldn't pay bill when I lost job during a disabling illness.

I haven't been able to update prl profile or firmware for over 8 months. I am not rooted never have been I have called customer service over and over replaced SIM card did the ## stuff nothing has helped. The phone works although service isn't as good as it could be and says there is a prl update available but I always get connection error 6 on all 3. I also have serious battery draining issues as far as my data I do get a strong 4g lte connection just service is low and sometimes drops when I am close to a sprint tower every other phone gets full bars really on any network especially sprint. I hope someone can help I like my sph-720 other that that and honestly I can't afford to keep up with the Joneses. Hopefully this is enough info please help

00Lee said:
I haven't been able to update prl profile or firmware for over 8 months. I am not rooted never have been I have called customer service over and over replaced SIM card did the ## stuff nothing has helped. The phone works although service isn't as good as it could be and says there is a prl update available but I always get connection error 6 on all 3. I also have serious battery draining issues as far as my data I do get a strong 4g lte connection just service is low and sometimes drops when I am close to a sprint tower every other phone gets full bars really on any network especially sprint. I hope someone can help I like my sph-720 other that that and honestly I can't afford to keep up with the Joneses. Hopefully this is enough info please help
Click to expand...
Click to collapse
Have you done a factory reset via recovery? Or you might want to flash latest full stock

Related

very weird evo problem :(

greetings. about a week ago, I noticed I was missing a lot of calls, and not receiving texts. I can call out and send texts, just cant receive anything. well today I had enough and took it to the sprint store. after 3 hours of them working on it, still nothing they went as far as trying my number on a different phone, and even that phone couldnt receive calls then. (never rings). lastly, they gave me a new phone number for my evo, and still cannot get calls. so, I along with them are super confused. is it my evo or the number that's bad? they ordered me a new phone to pick up on Tuesday, but I'm not convinced it'll work. anybody have any idea what on earth could be wrong? I'm running pure stock. oh yeah, Google voice doesn't work either for getting calls, but it can receive texts. wife's phone on our account works just fine. so weird. thanks guys.
Derek
data over 3g and WiFi is working perfectly.
It's network related. They better pay this months bill for you. Call Sprint and find out.
Sent from my PC36100 using XDA App
I've had a similar problem lately of not getting calls. I'm not missing all of them, but at least once or twice a day, all of a sudden I'll get a nerw Voice Mail, yet the phone never rang. And, I've had people tell me that when they call, it goes straight to Voice Mail
I just attributed it to having WiFi only on, although that is just a longshot guess on my part.
Ive been unable to receive texts girl 3 days now. Anybody find a fix?
Sent from my PC36100 using XDA Premium App
what rom? if it's calkulin's evio 1.8, there's your problem.
Cm7 final
Sent from my PC36100 using XDA Premium App
dkdude36 said:
what rom? if it's calkulin's evio 1.8, there's your problem.
Click to expand...
Click to collapse
what's wrong with that Rom? damn, now that I think about it, I ran that Rom and realize my problems started that day. is there a reason why that Rom caused my no calls/texts issue.
dschoenike said:
what's wrong with that Rom? damn, now that I think about it, I ran that Rom and realize my problems started that day. is there a reason why that Rom caused my no calls/texts issue.
Click to expand...
Click to collapse
yea. when calkulin upgraded from 1.77 (great rom) to 1.8, he added a bunch of ## codes directly in the menu. but somehow the defaults were messed up. i had this problem too. it affects any rom you flash after. just full wipe and reflash calkulin's, then get your msl from msl reader, and go to the dialer. then type ##data# and select edit. make sure mode of operation is on auto. then, DO NOT OPEN SETTINGS. just power off phone, and flash something else (maybe even calkulin's 1.7.7.)
dkdude36 said:
yea. when calkulin upgraded from 1.77 (great rom) to 1.8, he added a bunch of ## codes directly in the menu. but somehow the defaults were messed up. i had this problem too. it affects any rom you flash after. just full wipe and reflash calkulin's, then get your msl from msl reader, and go to the dialer. then type ##data# and select edit. make sure mode of operation is on auto. then, DO NOT OPEN SETTINGS. just power off phone, and flash something else (maybe even calkulin's 1.7.7.)
Click to expand...
Click to collapse
thank you for that. sorry if this is a stupid question, but will getting a new phone solve my problem? thanks
derek
dschoenike said:
thank you for that. sorry if this is a stupid question, but will getting a new phone solve my problem? thanks
derek
Click to expand...
Click to collapse
i have no idea. i'd try this first, and if it doesn't work, a sprint tech might be able to fix it.
dkdude36 said:
i have no idea. i'd try this first, and if it doesn't work, a sprint tech might be able to fix it.
Click to expand...
Click to collapse
wish i woulda asked you guys earlier i unrooted, went back to stock, spent 4 hours in a sprint store, now have a different evo coming in from sprint on tuesday. guess ill try what you said tomorrow before doing the exchange. cant today as im not home. thank you again for all that info. really appreciate it.
derek
@OP
the problem isn't with your phone, it's with your account. i ran into this a few times while i worked for Sprint, and there for all the issues that came up, the only fix was to delete the account from the network in its entirety and start from scratch. sometimes there's just some corrupted code that no level of tech support knows how to do anything with that just needs to be re-written.
i'm surprised that they ordered you a new phone even though using a different device didn't work. i think it was just a move to make you feel like they're doing something for you tbh. make sure that your line is comp'ed until the problem is resolved. you could probably get your whole bill paid, but you're more likely to get half of it (i'm assuming you only have two lines) covered. my recommendation is don't get greedy, just ask for your half.
goodluck!
JoshuaD80 said:
@OP
the problem isn't with your phone, it's with your account. i ran into this a few times while i worked for Sprint, and there for all the issues that came up, the only fix was to delete the account from the network in its entirety and start from scratch. sometimes there's just some corrupted code that no level of tech support knows how to do anything with that just needs to be re-written.
i'm surprised that they ordered you a new phone even though using a different device didn't work. i think it was just a move to make you feel like they're doing something for you tbh. make sure that your line is comp'ed until the problem is resolved. you could probably get your whole bill paid, but you're more likely to get half of it (i'm assuming you only have two lines) covered. my recommendation is don't get greedy, just ask for your half.
goodluck!
Click to expand...
Click to collapse
thanks for the info. yeah, only two lines on our account. I'm not gonna be greedy seeing as I'm the one who caused the problem (flashed the rom) I just want a working phone now I'm real curious to how long that's gonna take. I'm mean if its my account, a new phone won't solve the issue right? could take Sprint awhile to figure this all out. grrrr. and its all my fault.
dschoenike said:
thanks for the info. yeah, only two lines on our account. I'm not gonna be greedy seeing as I'm the one who caused the problem (flashed the rom) I just want a working phone now I'm real curious to how long that's gonna take. I'm mean if its my account, a new phone won't solve the issue right? could take Sprint awhile to figure this all out. grrrr. and its all my fault.
Click to expand...
Click to collapse
i'm not convinced it's your fault at all. sometimes funky things happen in the back end on sprint's side.
best of luck to you!
don't think this is a rom specific issue, it's most likely the network.
I'm having the same problem on savage-zen rom rc2...
What may help is updating your radios, prl, etc. I haven't done that in a while, not too sure that it will make a significant difference though.
dschoenike said:
greetings. about a week ago, I noticed I was missing a lot of calls, and not receiving texts. I can call out and send texts, just cant receive anything. well today I had enough and took it to the sprint store. after 3 hours of them working on it, still nothing they went as far as trying my number on a different phone, and even that phone couldnt receive calls then. (never rings). lastly, they gave me a new phone number for my evo, and still cannot get calls. so, I along with them are super confused. is it my evo or the number that's bad? they ordered me a new phone to pick up on Tuesday, but I'm not convinced it'll work. anybody have any idea what on earth could be wrong? I'm running pure stock. oh yeah, Google voice doesn't work either for getting calls, but it can receive texts. wife's phone on our account works just fine. so weird. thanks guys.
Derek
data over 3g and WiFi is working perfectly.
Click to expand...
Click to collapse
I had the same problem running Evio 1.8. I tried a number of things (including different ROMS) but what seems to have fixed it was to reflash the radio. I reflashed the PRI 1.77_003 from this thread http://forum.xda-developers.com/showthread.php?t=715485&highlight=radios and my phone has worked fine ever since. Once you're in recovery (amon or clockwork) flash the zip (PRI 1.77_003) and reboot. It will flash the radio and reboot. It might solve your problem.
nucher said:
I had the same problem running Evio 1.8. I tried a number of things (including different ROMS) but what seems to have fixed it was to reflash the radio. I reflashed the PRI 1.77_003 from this thread http://forum.xda-developers.com/showthread.php?t=715485&highlight=radios and my phone has worked fine ever since. Once you're in recovery (amon or clockwork) flash the zip (PRI 1.77_003) and reboot. It will flash the radio and reboot. It might solve your problem.
Click to expand...
Click to collapse
just letting you know, the pri is different than the radio, and we are talking about evio 1.8 starting problems like this for many, including me.
nucher said:
I had the same problem running Evio 1.8. I tried a number of things (including different ROMS) but what seems to have fixed it was to reflash the radio. I reflashed the PRI 1.77_003 from this thread http://forum.xda-developers.com/showthread.php?t=715485&highlight=radios and my phone has worked fine ever since. Once you're in recovery (amon or clockwork) flash the zip (PRI 1.77_003) and reboot. It will flash the radio and reboot. It might solve your problem.
Click to expand...
Click to collapse
so do u think its worth rooting again, and trying all that, or wait till I get the different evo and see how that goes? to be honest, I didn't want a different phone. I really liked this one and do you think them giving me a new number affects any of these trouble-shooting efforts? thanks.
Derek
dschoenike said:
so do u think its worth rooting again, and trying all that, or wait till I get the different evo and see how that goes? to be honest, I didn't want a different phone. I really liked this one and do you think them giving me a new number affects any of these trouble-shooting efforts? thanks.
Derek
Click to expand...
Click to collapse
If you have the time I would try my suggestion and or dkdude36 suggestion. He is correct in that the PRi is not the radio. I was in a hurry to type out the message. But I do mean the PRI, and I use the 1.77. You'll have to root the phone again, and nan-unlock. Then install a ROM and a recovery. If it doesn't work you'll have to restore it to stock before you return the phone so it will take some time to do all that. I was running Evio 1.8 for a while then one day I couldn't receive calls. I tried many things but the PRI fixed my phone. It's really up to you and how much time you have.
calkulin's evio 1.8
dkdude36 i think is right, i had the same problem a month ago, had to call *2 for help.
want ah guess what rom i was running....evio 1.8!
now i'm on Eternal Prophecy 5.8 got to read the hole thread, zero bugs!

[Q] Not receiving text until i place a call

Sup all. This is only my second post. I spend most of my time reading. I learned awhile ago that almost every question has already been answered if you just take the time to search. My problem started a couple days ago. I was really happy because I found a great sense Rom that was very quick and stable. I was actually content for the first time in awhile. I was running kings speedy ported by misfit. My 4g here in Chicago was a little sketchy. I decided to try to update prl and profile. Since then I have been unable to receive texts until I place a call. The second I connect to my call the text come in. I had this problem awhile ago with my hero and eclair. I found out that changing my mobile mode from automatic to hybrid or something was the cause. I don't see this option anymore in froyo or ginger. I have since flashed a stock rooted Rom 3.70. I upgraded my prl from 1.77 to 1.90 upon reading that this was a possible fix. I updated prl and profile again. Nothing has worked. I even ran without my SD card with no luck. I would like to avoid unrooting and taking it to Sprint. Any help you can give will be greatly appreciated. Thanks again.
sawbuck73 said:
Sup all. This is only my second post. I spend most of my time reading. I learned awhile ago that almost every question has already been answered if you just take the time to search. My problem started a couple days ago. I was really happy because I found a great sense Rom that was very quick and stable. I was actually content for the first time in awhile. I was running kings speedy ported by misfit. My 4g here in Chicago was a little sketchy. I decided to try to update prl and profile. Since then I have been unable to receive texts until I place a call. The second I connect to my call the text come in. I had this problem awhile ago with my hero and eclair. I found out that changing my mobile mode from automatic to hybrid or something was the cause. I don't see this option anymore in froyo or ginger. I have since flashed a stock rooted Rom 3.70. I upgraded my prl from 1.77 to 1.90 upon reading that this was a possible fix. I updated prl and profile again. Nothing has worked. I even ran without my SD card with no luck. I would like to avoid unrooting and taking it to Sprint. Any help you can give will be greatly appreciated. Thanks again.
Click to expand...
Click to collapse
Hmmm that's odd, I'm guessing you tested another phone to make sure it's not a network problem? Maybe check ##3282 under EVDO Preferred Mode I keep mine set on automatic which is default. You need your MSL code to get in there, call sprint and get it or download msl reader from the market if your rooted. Not sure if that would even be related but you might as well check.
Thanks for the response sim. The network is fine and my evdo mode is set to automatic. I'm about ready to call sprint but I know they are going to tell me to reset and update my prl and profile which has already been done. Oh and pull the battery. I'm pretty sure they think these steps even cure cancer, which it might but doesn't help me get text. Thanks again
Maybe check the settings in your messaging app. Should have 'Automatically retrieve from network's (something to the like) checked.
Nothing you can do. Its sprints network failing. I have done everything possible to try and resolve it. They even sent a new phone. Rooted, unrooted, doesn't matter.
Thanks guys. I actually found an old backup i had and restored it. Everything worked with that Rom. I flashed Kings again and that seems to be working now also. Maybe it was a network thing. I'm not really sure what caused it. I guess my phone had a blonde moment. I feel you aimbdd. When I had my Hero I had this problem. Called Sprint and they had me do the usual reset and update. After that didn't work they decided to send me a new phone even though I didn't have insurance. I ended up fixing the problem myself before I got the new phone but never told them because I was getting a new one. I asked if they had a lot of calls about this. They said they never heard of it even though when I did a search later it was all over the web. Tech support from Sprint leaves a lot to be desired. Have you tried a few different Roms aimbdd? Wish I could tell you specifically what fixed it for me.
Then again I see you have 1400+ posts and have probably forgotten more than I know. Lol. My bad dude.

Network signal freeze

I'm not sure if i ever saw this problem somwhere else and search didn't give any results so i decided to create a new topic. Currently I'm on att galaxy s4 complete stock 4.4.2 NC1 version, rooted. No other mods (like xposed frames ) are installed. So here is the problem. From time to time my network signal gets stuck (so far i noticed that when i have a low signal, 1-2 bars) and no internet or a network signal are available. 4g icon is still there with outgoing signal animation, but that's about it. I can't make calls, can't browse internet and flight mode is not working (network icon won't change to the airplain icon). The only thing that can bring my phone back to being an actual phone and not a tablet is a reboot.
Please ask if any additional information is required to detect the problem.
Thank you.
P.s. sorry for any grammatical mistakes.
Same here but no root. I have gotten a new sim, been on with att tech support and had them do a factory reset and gone so far as to get a replacement device from att but still the same thing. My wife tells me that sometimes her calls go straight to voice mail. I don't know its happening unless i try to do a search or use an app that needs data. A reboot fixes it right up, until it loses connection again. I've been using an app called "att mark the spot" but it's hard to use if you don't have a data connection.
Today i went to the att device support center (not att, a contractor) on Powers Ferry Rd in Atlanta and they did a flash of the rom. They said it replaced the rom from scratch...not just a factory reset. My instructions were to add apps back slowly over time and to read the permissions and not add apps that wanted permissions that i wasn't comfortable with.
We'll see what happens...
Any help would be greatly appreciated.
I thought the recommendation to check the permissions was bunk but as I add apps back I'm finding that it might not have been a bad idea. So far I've added back Google Finance and Pocket Casts and there were no permissions that I thought were over the top. When I got to Yahoo Mail I was shocked at the permissions that they wanted. Maybe I've found the culprit.
---------- Post added at 06:40 AM ---------- Previous post was at 06:35 AM ----------
BTW - last night I rooted with towelroot and installed titanium backup. Time to get rid of some att and samsung bloat and maybe try a rom or 2.
Kevasaki said:
I thought the recommendation to check the permissions was bunk but as I add apps back I'm finding that it might not have been a bad idea. So far I've added back Google Finance and Pocket Casts and there were no permissions that I thought were over the top. When I got to Yahoo Mail I was shocked at the permissions that they wanted. Maybe I've found the culprit.
---------- Post added at 06:40 AM ---------- Previous post was at 06:35 AM ----------
BTW - last night I rooted with towelroot and installed titanium backup. Time to get rid of some att and samsung bloat and maybe try a rom or 2.
Click to expand...
Click to collapse
I got all unnecessary app frozen (like yahoo, att and samsung stuff) so i don't think that problem is in permissions.
P.s. you should check facebook permissions, that's where it gets scary.
So my phone locked up a time or 2 again today and had to be rebooted. The new rom didn't fix the problem. I'm going to put one of the custom roms on and see what that does. Haven't decided which one yet. I still have 45 days left on the 90 day warranty on this replacement device but who cares at this point...
Both my wife and I have unrooted AT&T GS4s and have had the exact same issues ever since the NC1 update was pushed out. We have both gotten updated SIM cards and the problem has not gone away. The only thing that I have found that helps is to reboot in the morning when I wake up and again as I leave work.
Which firmware are you guys using? Since my problems started when NC1 came out I think that is causing the problem.
Sent from my SAMSUNG-SGH-I337 using XDA Free mobile app
Kevasaki said:
So my phone locked up a time or 2 again today and had to be rebooted. The new rom didn't fix the problem. I'm going to put one of the custom roms on and see what that does. Haven't decided which one yet. I still have 45 days left on the 90 day warranty on this replacement device but who cares at this point...
Click to expand...
Click to collapse
I had my phone changed yesterday by ATT and as they did it, they told me that some phones have a bad sim card slot. Let's hope that this was a problem. I will try to report everyday if it's acting out again or not.
MikeStroh said:
Both my wife and I have unrooted AT&T GS4s and have had the exact same issues ever since the NC1 update was pushed out. We have both gotten updated SIM cards and the problem has not gone away. The only thing that I have found that helps is to reboot in the morning when I wake up and again as I leave work.
Which firmware are you guys using? Since my problems started when NC1 came out I think that is causing the problem.
Sent from my SAMSUNG-SGH-I337 using XDA Free mobile app
Click to expand...
Click to collapse
Before i went to ATT and re flashed my phone back to NC1, coz i had some GPS problems that i couldn't fix, I had a custom NB1 rom ( i had a few different ones). Before my samsung phone i had LG Thrill 4G, and i faced a similar problem. After an official update to 2.3.5 my phone wouldn't receive any messages or calls, until i unlock the screen. I really do hope they didn't **** up the NC1 update like this and it was just a faulty sim card slot as they told me.
MikeStroh said:
Which firmware are you guys using? Since my problems started when NC1 came out I think that is causing the problem.
Sent from my SAMSUNG-SGH-I337 using XDA Free mobile app
Click to expand...
Click to collapse
NC1. Maybe thats the problem...the NC1 update. Thanks for posting!
I may try to go back to NB1.
http://forum.xda-developers.com/showthread.php?t=2674223
Ok, I am half way into my night shift at a place where I had these network freezes. I am on a new phone, not rooted, complete nc1 stock. There hasn't been a single incident so far. I'm starting to believe that it was indeed a faulty sim card slot. You might want to try to exchange your phone again. And if they don't believe you, just wait while your network freezes again and bring your phone to the store.
I'll keep reporting for a few nights more.

Flashing 03.61 radio on NRD90U

I'm New to the forums here everyone.
Greetings!
I'm running NRD90U but I'm experiencing some issues with the recent radio update that came with nougat on Verizon. I've searched everywhere on the xda forums and found suggestions to others experiencing similar issues (simultaneous voice and data). With the 03.61 radio, everything worked just fine whereas with 03.72 I have to toggle airplane mode after every reboot in order to have simultaneous voice and data. I have performed all of the suggested things to no avail. HD voice is enabled on my line and I've tried taking it off and putting it back on. Enhanced LTE is set to on and I've toggled that. I've factory data reset. I've wiped cache. I've Tested SIM in another Verizon device and it works fine. I've Put another Verizon SIM in my device and still have the issue. I even gotten a new replacement device. I've sideloaded OTAs. I've flashed factory images. I've literally tried everything suggested here.
All said, I'm wondering if it's possible to flash the older 03.61 radio while keeping everything otherwise the same on my phone with stock Nougat-NRD90U.
I would appreciate input.
Thanks.
[email protected] said:
I'm New to the forums here everyone.
Greetings!
I'm running NRD90U but I'm experiencing some issues with the recent radio update that came with nougat on Verizon. I've searched everywhere on the xda forums and found suggestions to others experiencing similar issues (simultaneous voice and data). With the 03.61 radio, everything worked just fine whereas with 03.72 I have to toggle airplane mode after every reboot in order to have simultaneous voice and data. I have performed all of the suggested things to no avail. HD voice is enabled on my line and I've tried taking it off and putting it back on. Enhanced LTE is set to on and I've toggled that. I've factory data reset. I've wiped cache. I've Tested SIM in another Verizon device and it works fine. I've Put another Verizon SIM in my device and still have the issue. I even gotten a new replacement device. I've sideloaded OTAs. I've flashed factory images. I've literally tried everything suggested here.
All said, I'm wondering if it's possible to flash the older 03.61 radio while keeping everything otherwise the same on my phone with stock Nougat-NRD90U.
I would appreciate input.
Thanks.
Click to expand...
Click to collapse
If you are bootloader unlocked, you can fastboot flash any radio.img you want. If you are not bootloader unlocked, no you can't. The radio.img is universal btw, not specific to a carrier.
Edit: the guide below will help you unlock the bootloader and learn fastboot if you are unfamiliar.
http://forum.xda-developers.com/showthread.php?t=3206928
Sent from my Nexus 5X using Tapatalk
Thanks. I will do that. I appreciate the help.
Is this a problem for other Verizon users too? If so, I just won't upgrade the radio firmware on mine either.
I would highly suspect that the problem is for everybody on Verizon especially since I replaced my device and did all this SIM card changes and things. It is very unnoticeable in that the only time you experience it or see it is if you are making a call on the new nougat radio 03.72, you will see the LTE icon disappear as soon as you make your call, regardless of whether you are on an 'HD call' or not. If you are on the older radio 03.61 that is on marshmallow, then you never experience that problem, ever, ever. Everything is perfect with that "radio." I've done a lot of testing on it, as I said, up to replacing my device, all to no avail. unless using 03.61 which is again, perfect. I wouldn't change if you can avoid it. If you do get the nougat radio though (03.72), it's a nuisance because after the majority of reboots overall, you will come up with everything normal-'looking' with the LTE icon there but when trying to make a call it will disappear and you'll have an exclamation point there until you hang up from the call and LTE comes right back. (unless you're on wifi off course in which case none of this apples). The solution if you find yourself with the 03.72 nougat radio with this happening, is to toggle airplane mode and then you're good to go until the next time you have to reboot. I always check afterwards by calling voicemail to make sure the LTE icon stays while on the call. It will disappear immediately.
I'm going to assume there is some sort of an "initial-boot-handshake" that's not taking place correctly, but DOES communicate correctly coming out of airplane mode when the device is already booted.
Regards
Edit: This may be a regional VZW issue and not a phone or baseband issue.
Verizon has had issues where I live for more than a week.
I live in Northern Ca and they just sorted things out.
Funny, I flashed the Nougat radio on top of 6.x to see if my issue was fixed.
It's not the radio. Mine is finally stable. Not sure what VZW did.
tech_head
Everything was working fine on mine with the marshmallow radio. I didn't have an issue until I updated to nougat.
Hearing what happened with yours makes me think that it's a regional Verizon thing. Hopefully they will fix soon. I'm not holding my breath because it's been about a month here in Central Kentucky
I'm glad yours is working now man.
Cheers!
I'm having a similar problem for the last couple days after flashing the latest update. I may try stepping back to the older radio to see if that fixes my problem. I just hope it doesn't affect my bluetooth, as that's finally working fine again.
heffe2001 said:
I'm having a similar problem for the last couple days after flashing the latest update. I may try stepping back to the older radio to see if that fixes my problem. I just hope it doesn't affect my bluetooth, as that's finally working fine again.
Click to expand...
Click to collapse
Best of luck. Let us know how it goes if you get the chance. Thanks!
Holy crap, I thought it was just me! I did the exact same things (minus an RMA) as the OP to fix the issue with no luck, even downgrading to MTC20F and upgrading to MTC20L and finally Nougat, just to make sure something wasn't getting jacked in the flashing process. I spent an hour on the phone last night w/ a tier 2 tech guys from Verizon and the only issue he could see was that my PRL had an update for my SIM which should happen automatically. He pushed it through from their end but it didn't fix the issue. Normally I don't care about browsing/downloading when I'm on the phone since I hate talking on the phone and get off as soon as possible but it causes another problem which is not acceptable: if I am browsing chrome or doing anything with data, incoming calls go straight to voicemail. Tried switching the phone from "global" to "LTE/CDMA" with no luck-a reboot always kills simultaneous voice and data. I can rule out this being a Verizon issue on my end as when I flashed the MM images to update via OTA this morning, all worked perfectly fine.
Edit: I have called multiple people in my area that are on VZW after having them reboot their phones and all of them maintained simultaneous voice and data. I think it is safe to state that this issue is software/device specific.
bjoostema said:
Holy crap, I thought it was just me! I did the exact same things (minus an RMA) as the OP to fix the issue with no luck, even downgrading to MTC20F and upgrading to MTC20L and finally Nougat, just to make sure something wasn't getting jacked in the flashing process. I spent an hour on the phone last night w/ a tier 2 tech guys from Verizon and the only issue he could see was that my PRL had an update for my SIM which should happen automatically. He pushed it through from their end but it didn't fix the issue. Normally I don't care about browsing/downloading when I'm on the phone since I hate talking on the phone and get off as soon as possible but it causes another problem which is not acceptable: if I am browsing chrome or doing anything with data, incoming calls go straight to voicemail. Tried switching the phone from "global" to "LTE/CDMA" with no luck-a reboot always kills simultaneous voice and data. I can rule out this being a Verizon issue on my end as when I flashed the MM images to update via OTA this morning, all worked perfectly fine.
Edit: I have called multiple people in my area that are on VZW after having them reboot their phones and all of them maintained simultaneous voice and data. I think it is safe to state that this issue is software/device specific.
Click to expand...
Click to collapse
I have done and agree with what you said - other devices(non NEXUS 6p) work fine and 6p works fine on marshmallow. However, tech_head posted above that his I'd all good now and that it was a Verizon issue. I'm not sure where you live but based on tech_head's post, I can't rule out VZW as the problem. One thing is for sure it is an issue here in Central Kentucky on the two NEXUS 6ps that I have had and tried EVERYTHING, like you, on both of them to no avail without marshmallow radio. I haven't tried flashing marshmallow radio on top of nougat. I may just wait and see if VZW or Google work something out to fix it soon with a possible update. Not holding my breath but I believe it will eventually get fixed in the future, OFFICIALLY.
Thanks man.
I appreciate your input.
**
As mentioned earlier in the thread, the radio is independent of the OS version, so why not take 1 or 2 minutes and flash an earlier radio? There is a radio / modem repository thread on XDA with all versions you can just grab and try out. Literally takes less than a minute and if you don't like the results, then just flash it right back. I use Fastboot, but TWRP, FF, NRT, etc. all work equally well. You may also post what you find under "Phone Settings" when typing " *#*#4636#*#* " into the dialer. Report back on your findings.
Here are the screenshot links for my phone settings.
Thanks
OP
http://forum.xda-developers.com/attachment.php?attachmentid=3882483&stc=1&d=1474502181
http://forum.xda-developers.com/attachment.php?attachmentid=3882482&stc=1&d=1474502181
tech_head said:
Verizon has had issues where I live for more than a week.
I live in Northern Ca and they just sorted things out.
Funny, I flashed the Nougat radio on top of 6.x to see if my issue was fixed.
It's not the radio. Mine is finally stable. Not sure what VZW did.
Click to expand...
Click to collapse
Are You running stock nougat now. If so, what is your simultaneous voice and data status with respect to my post.
Thanks
OP
[email protected] said:
I have done and agree with what you said - other devices(non NEXUS 6p) work fine and 6p works fine on marshmallow. However, tech_head posted above that his I'd all good now and that it was a Verizon issue. I'm not sure where you live but based on tech_head's post, I can't rule out VZW as the problem. One thing is for sure it is an issue here in Central Kentucky on the two NEXUS 6ps that I have had and tried EVERYTHING, like you, on both of them to no avail without marshmallow radio. I haven't tried flashing marshmallow radio on top of nougat. I may just wait and see if VZW or Google work something out to fix it soon with a possible update. Not holding my breath but I believe it will eventually get fixed in the future, OFFICIALLY.
Thanks man.
I appreciate your input.
Click to expand...
Click to collapse
No problem bud! I haven't flashed another radio yet either. I will report back after I test a few more things.
Has anyone determined the cause of the problem? Was it the radio firmware after all? There seem to be conflicting answers here.
chaoticyeshua said:
Has anyone determined the cause of the problem? Was it the radio firmware after all? There seem to be conflicting answers here.
Click to expand...
Click to collapse
It is still kind of up in the air. What I do know is that there is a software incompatibility somewhere within nougat here in Lexington, KY, at least. I assume it's the radio software but I'm not certain. I'm not bootloader unlocked at this point so I haven't yet tried to flash marshmallow radio on to stock nougat. I will probably try this in a few days when I have the time to deal with the factory reset it involves. Please refer back to the original post for questions about my reasoning.
It's quite interesting, the problem, as everything with stock nougat - voice and data-wise, works just like marshmallow after I toggle airplane mode after reboot. With marshmallow, it just worked. Very weird. But given I can just toggle airplane mode 1 time for every time I boot, it's just a slight nuisance. Once I toggle airplane mode, everything is good just like marshmallow, as if nothing was ever wrong. It could be something about the boot sequence. It's very interesting. I'm open to ideas at this point.
Thanks.
My 2¢
When i was on 6.0.1 didn't have and issue with radio. i flashed the 7.0 radio while still on 6.0.1, still no issues.
Then i flashed 7.0 OS and that's when the issue started and it was only affecting upload speed download was great. Then i flashed the last radio from 6.0.1 and the issue went away.
P.S.
the data going off during a call is VZW. i had to call to have them fix this even before 7.0 they dont like the fact that we are using a non vzw branded cell.
I'm back on 6.0.1, never signed on to be a beta tester for 7.0?. These days its about profit and quantity and the hell with quality
Sent from my Nexus 6P using XDA-Developers mobile app
spjetrovic said:
My 2¢
When i was on 6.0.1 didn't have and issue with radio. i flashed the 7.0 radio while still on 6.0.1, still no issues.
Then i flashed 7.0 OS and that's when the issue started and it was only affecting upload speed download was great. Then i flashed the last radio from 6.0.1 and the issue went away.
P.S.
the data going off during a call is VZW. i had to call to have them fix this even before 7.0 they dont like the fact that we are using a non vzw branded cell.
I'm back on 6.0.1, never signed on to be a beta tester for 7.0?. These days its about profit and quantity and the hell with quality
Sent from my Nexus 6P using XDA-Developers mobile app
Click to expand...
Click to collapse
I appreciate your input. It doesn't sound like our issues are quite the same. I'm not sure though.
What is it that Verizon did for you. That may be the answer to my problems.
Thanks. Best Regsrds.

My LG-H918 (T-Mobile variant) updated, and is stuck with "no service/radio off"

Wow, seeing that this is quite the phenomena. It seems everyone has this in some form since that December update
I'll skip the small talk because this issue is widespread enough... here's what HASN'T worked
- *#*#4636#*#* (Trying to use "Phone information" leads me immediately to "this application does not work on this device")
- Taking out SIM and battery for 30min
- Swapping SIM
- Factory Reset
- Praying that anyone at T-Mobile has attained a level higher than "Totally clueless"
- Praying that anyone at LG would provide a working solution
- Dialing ##UPDATE# (Afaik, this only works on Sprint)
- Five hours of googling
As it stands, I'm stuck with a phone that's awesome at doing everything but being a phone. Apparently I can flash a radio file... but I haven't the slightest idea how to do any of that.
Any idea how to fix this?
*UPDATE* looking into the dirtysanta method of flashing the modem.img, it appears that's not even an option for the T-Mobile variant.
Sounds like LG's solution is to have you send it in... I've already seen other users go through that and end up having their phone hostage for a $21 diagnostic or a $378 proposed HARDWARE fix for a SOFTWARE problem _they_ caused.
While I personally have had good experiences with LG in the past, looking into this really kicked the hornet's nest on others who've had this issue. Many coming from the V10 who were told a V20 would save them from this.
Sounds like it's time to sick the social media beast on a company to make them stop being shady.
I have a tmobile v20 and I have not had any issues with service and I have not seen much on the forums. What issue are you having exactly? Were you rooted? Any errors besides no service?
darkknight1812 said:
I have a tmobile v20 and I have not had any issues with service and I have not seen much on the forums. What issue are you having exactly? Were you rooted? Any errors besides no service?
Click to expand...
Click to collapse
Basically that's it. Phone worked perfectly, did an OTA update, and now it's like my cellular radio just doesn't work at all. Which means I now have a WiFi only media player that can't make calls, SMS, MMS or utilize cellular data.
Goes straight to "no service". I can go under Network settings and it displays that my phone's radio is off. T-Mobile rep confirmed that my SIM didn't shoot craps, and that none of theirs work in this phone either. They actually showed that the phone was even detecting my SIM by showing me that it's picking up my phone number.
Surprised you aren't hearing about this, I'm seeing this reported all over the place. This is just a couple of links. Been going at this all since the OTA hit me at 6PM yesterday.
https://community.giffgaff.com/t5/Help-Support/LG-V20-No-Service-after-update/td-p/21190404
https://forum.xda-developers.com/v20/how-to/guide-us996-service-radio-off-ota-kdz-t3727126
https://forum.xda-developers.com/v20/help/lg-v20-us996-radio-off-security-update-t3718507
https://forum.xda-developers.com/v20/help/lg-v20-us996-network-radio-button-off-t3727986
An XDA user sent his in, and ended up having to either pay a $21 diagnostic fee, or pay $400 for them to shove a bunch of aftermarket parts in his phone (which is insane given that the only thing between the phone features working and not working was an OTA).
Have you tried reflashing a kdz? It is possible that something happened during the update. Make sure you flash a kdz with the same anti rollback number (most likely 1 if it took the recent ota). I believe the patched LGUP can flash just the modem partition.
Yeah. I heard about this. For the other xda user, he had purchased a refurbished device from a third party seller of some sort. Some where along the way the internal parts (motherboard) were replaced with cheap knock offs. LG flagged the phone for having non-LG parts inside. The upgraded firmware didn't play nice with the hardware, since it wasnt built to LG's specifications. Anyways not entirely LG's fault on that. A kdz could help but I doubt it will do anything. For people who have lost radio functions entirely to just a simple ota, most of them have had to get hardware replaced to fix. All around bummer. Hopefully lgup can bring it to life.
I'm having a similar issue and can say that for us with ARB=1 (i.e those with the Security Patch past 01/01/18) aren't going to find salvation this way
It's coincidental this thread popped up, because I'm trying to diagnose a similar nature as well. I've been swapping out parts and testing to see what's going on as part of my phone repair. After swapping between different plastic bumpers (this is the antenna bumpers). I can say this is not a hardware issue for us DIY'ers. I've taken the picture in the Settings > About Phone > Network to show that my antenna signal is just as normal without a SIM inserted. (Picture 1). I believe this is not an IMEI issue because it comes up clean for both ESN and Tmobile's side. If it was a blacklisted phone, then I shouldn't be able to connect to Wifi Calling. However, multiple instances: I've gotten a Notification from Call Services yet still able to call/sms test but only with Wifi Calling enabled; which reinforces the observation that this isn't hardware-related. (Picture 2).
LTE Discovery confirms a working radio, as the EARFCN information populates with connecting cell tower activity that's typical of SIM activity; with the sole exception of my Data/Voice Network Types coming up UNKNOWN (Picture 3). MCC+MNC Information proves our phones are talking to Tmobile, at the least, which further shows this being less of a hardware issue. I've KDZ'd my phone with LGUP as far back as 10P to no success.
If there is a problem relating to OTAs; someone else has to investigate before the ARB = 1(Anti-RollBack) to discover more information. Those of us on 10P aren't allowed to test out previous modems due to our bootloaders; which incidentally is all of us with this No Service problems. Ack!
texasaggie1 said:
.....
.....
10p Warnings based on what we know:
WARNING #1 You must flash the 10p modem and bootloader for this to work. If you don't you will soft brick.
WARNING #2 Once you go to 10p modem and bootloader you can't go back to previous versions. If you try you will HARD brick your device.
WARNING #3 10P rom only works with 10p modem and 10p bootloader. Any other combo SOFT bricks.
WARNING #4 TWRP backups of previous versions will not restore correctly once you are on 10p. When you restore a previous version (10k and before) you will soft brick. You can unbrick by just installing the 10p ROM, modem, and bootloader over the top of your restore *****Restores and Backups of 10p roms work just fine.
BOTTOM LINE: Going to 10p is a TOTAL commitment and there probably will never be a way to go back. That said, I'm on 10p and so far it works great.
https://forum.xda-developers.com/v20/development/rom-10p-debloated-rom-beta-flashable-zip-t3656616
Click to expand...
Click to collapse
Same sentiments can also be verified here as well..
[FIRMWARE] [H918] [10p] [10k] [10j] [10i] [10d] TWRP Flashable Bootloader and Modem
I'm having problems with a VS995. Bought it new on ebay, received it today 10/27/2018. I did get signal, then upgraded via phone software update, but it failed, and failed, and failed. so i used the verizon software via pc. Successfully upgraded to 7. then NO SIGNAL. so i updated via phone, but the download kept disconnecting. so i downloaded the 8 bin, upgraded via LGUP, success. Still NO SIGNAL. =( . Returning the phone now. buying a used one, might be better.
Was this problem solved? Because I have the same thing, radio off & really slow charge (phone has to be off in order to charge, when on the battery drains faster than it charges). I've flashed 10p with lgup & it's the same thing, right now I'm rooted with TWRP recovery, Magisk & the H91810u rom. I've done factory reset, flashed modem zip file, installed a network app that trys to manually start the radio (radio on) but it fails & stays "radio off". Any suggestions would be greatly appreciated, I'm almost ready to give up on this thing.
mgzavala said:
Was this problem solved? Because I have the same thing, radio off & really slow charge (phone has to be off in order to charge, when on the battery drains faster than it charges). I've flashed 10p with lgup & it's the same thing, right now I'm rooted with TWRP recovery, Magisk & the H91810u rom. I've done factory reset, flashed modem zip file, installed a network app that trys to manually start the radio (radio on) but it fails & stays "radio off". Any suggestions would be greatly appreciated, I'm almost ready to give up on this thing.
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If you read you'd know it wasn't, as stated by earlier posters the only fix is to send to LG for repair, you probably got one of those knock off phones
Sent from my LG-H910 using XDA Labs
cnjax said:
If you read you'd know it wasn't, as stated by earlier posters the only fix is to send to LG for repair, you probably got one of those knock off phones
Sent from my LG-H910 using XDA Labs
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Click to collapse
How could that be this phone was bought from T-Mobile, I would doubt that they would pull a stunt like that. And wouldn't it have had the same problem before when I rooted the first time? Or am I missing something here?
mgzavala said:
How could that be this phone was bought from T-Mobile, I would doubt that they would pull a stunt like that. And wouldn't it have had the same problem before when I rooted the first time? Or am I missing something here?
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Click to collapse
Return it to, Tmobile, or send it LG to be repaired, scrap it and buy a new phone.
Sent from my LG-H910 using XDA Labs
Here on my LG V50 ThinQ am having same issue after an OTA update which lasted for like 4 days, I've kdz'ed my phone with different variant of the LG V50 stock ROM even has to crossflash to an EU stock ROM yet no way and i can say for sure it's no hardware issue but rather LG been messed up somehow

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