Sound cutting out whilst on a call? - Nexus 4 Q&A, Help & Troubleshooting

Got to say i don't make many phone calls so i have no idea when this issues started but here it is...
When i make a phone call the sound cuts out intermittently. It's almost like someone presses a mute button for half a second or so. So i miss maybe one or two words the caller says. They can hear me fine the whole time the issue is just on my end and it is over speaker and regular calls.
I have restored to factory image and it is the same. On the Three UK network.
Was thinking of maybe trying a different sim card to see if thats any better but it's a pain to test. Has anyone got this issue or got any ideas on what it could be?!

ephumuris said:
Got to say i don't make many phone calls so i have no idea when this issues started but here it is...
When i make a phone call the sound cuts out intermittently. It's almost like someone presses a mute button for half a second or so. So i miss maybe one or two words the caller says. They can hear me fine the whole time the issue is just on my end and it is over speaker and regular calls.
I have restored to factory image and it is the same. On the Three UK network.
Was thinking of maybe trying a different sim card to see if thats any better but it's a pain to test. Has anyone got this issue or got any ideas on what it could be?!
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I am from Canada and am experiencing this problem as well. The weird part is, if I make a call through Facebook messenger or skype, it works perfectly fine...so I don't think it's a hardware issue.
Have you figured out a solution to this problem?

Related

Unable to talk to people with the phone closed

I'm using a universal with all the default ROMs. I'm also using PocketPlus and vBar.
For some months after I got the phone (had it since July of last year) I was able to answer calls with it 'closed' (screen not showing) and talk to the person calling me. After a while, this stopped working. It seems that the speaker on the outside doesn't let me hear them, but they can hear me.
I have since tried a hard reset, which didn't seem to cure it.
Note that I can talk to people just fine with the phone in any other position. It works when it's closed (screen showing) and when it's open.
What I'm asking is - is this definitely a hardware problem? Is there anything I can do about it? Has anyone else experienced this?
Anjow said:
I'm using a universal with all the default ROMs. I'm also using PocketPlus and vBar.
For some months after I got the phone (had it since July of last year) I was able to answer calls with it 'closed' (screen not showing) and talk to the person calling me. After a while, this stopped working. It seems that the speaker on the outside doesn't let me hear them, but they can hear me.
I have since tried a hard reset, which didn't seem to cure it.
Note that I can talk to people just fine with the phone in any other position. It works when it's closed (screen showing) and when it's open.
What I'm asking is - is this definitely a hardware problem? Is there anything I can do about it? Has anyone else experienced this?
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Click to collapse
I noticed that if my JJ is not on when I close the unit, the ear piece won't change from inside to out. Make sure your JJ is on when you close it after answering your call. See if that helps?
L
The device always turns itself on when a call or message comes in, so that's not the issue. What's more, like I said - the other person can hear me but I can't hear them - so the call is indeed connecting.
I have this exact same problem some of the time, but at other times it works fine. Anyone else have this, or know how to solve it?
I am facing the same problem . I have found a "workaround", in my case, during the call, i am opening a little the lead and the sound appears. I think we have to deal with some issues in LCD Coaxial Cable (actually, with the wires related to speaker)...
Grayman1984 said:
I am facing the same problem . I have found a "workaround", in my case, during the call, i am opening a little the lead and the sound appears. I think we have to deal with some issues in LCD Coaxial Cable (actually, with the wires related to speaker)...
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Click to collapse
Grayman, I have the exact issue as yours. What did u find the cause to be?

In call sound help

Ok so its happened twice today. I was calling someone and it showed it was dialing and connected but i didnt have any sound from the ear speaker or the speaker phone. The 2nd time it happended it apparantly went to voice mail but i didnt hear anything until the voicemail said that i need to leave a longer message. Has anyone else had this problem?
Once connected hold the volume rocker on the side of the phone all the way up, aside from that I have no idea.
yea its wierd i know, i've called my wifes phone 10 times trying to replicate it but cant. but this morning it happened twice within 1 hour. i had to call back and then it seemed to work fine. hopefully its just tmobile being crappy and not my phone.
This is just IMO so there is no fact to what I am going to say. Myself, I think it is a HTC thing. My G1 did that all the time but when I got me a Cliq, I never had that issue again. Now that I have the N1 I have encountered this same problem again. It tends to happen more if you are in an area where is it Edge/GPRS.
predator290 said:
Ok so its happened twice today. I was calling someone and it showed it was dialing and connected but i didnt have any sound from the ear speaker or the speaker phone. The 2nd time it happended it apparantly went to voice mail but i didnt hear anything until the voicemail said that i need to leave a longer message. Has anyone else had this problem?
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I have experienced similar issues....For instance, I called someone today, and I couldn't hear them, it was weird...anyway, I got someones voice mail while calling them and it kept saying it could not hear me to record the message, LOL! I am striking it up to no being familiar enough with the phone or maybe my face hit the hold button or something on the screen, but I found it all strange. It's quite possible there is a bug or something although the touch screen can sometimes be touched by your face or whatever and put the call on hold by accident, etc. etc. Take a look at the on screen options once you make a call, there are many options including a hold button in the upper left hand corner which can easily be touched by your face, ear etc.
this is what the proximity sensor is for. it turns of the screen when it comes near your face.

[Q] Cannot hear incoming call

Just brought a widlfire 3 weeks ago running on Android 2.1. It was working alright till yesterday when i cannot hear any incoming call unless i put the phone on speaker. Had tried resetting to factory setting but did not work. Anyone can help? Appreciated.
Maybe broken incall-speaker that on the front side of the phone :/
thanks. looks like you are right. will have to send for repair. sigh.
When I'm on a call, sometimes I can't hear the caller but the other party can hear me. It happens randomly & usually when I'm in a middle of a conversation. Anyone experience this?
I've tried hard-reset but it still happened. Sometimes I can be on the call for 30 mins or more & it doesn't happen. Something wrong with the hardware?
Very interesting....
Matt

other end can't hear me, I'm on tmobile

So I've had this issue with several calls. One going to t-mobile, another to Verizon and another to a land line. All three said that I have constant call loss. All they hear is static, and my voice goes in and out. I was in my truck for two of the calls and in a home Depot for another. I can hear the caller on the other end, but they can't hear me. Anyone else have this issue and maybe a fix? Thanks.
Turn off VoLTE and see if it persists
Go to your phone - 3 dot menu top right corner - Call settings - VoLTE slider to off
We're you moving? Maybe slow transfer of towers. And also what other poster said.
Ya I went in and disabled volte, so far it has helped. I'll do some more calls and see if it's a good fix. Thanks.
Update, I turned off volte and I still have the same issue where they can't hear me on the other end.
Bad antennas and or mic. Try sim in another phone before exchange.
@rbiter said:
Bad antennas and or mic. Try sim in another phone before exchange.
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This, you may have a bad unit. I know mine did that issue a couple of times but I was in a bad LTE area and had VoLTE on.
So I found out why my phone calls kept getting really muffled. Apparently the way I hold my phone my pinky would cover the mic... So now I feel dumb, but I didn't think that the mic would get muffled this easily. So if anyone has the same problem watch your finger placed.

Incoming calls - buzzing sound [video inside]

Hi,
I'm loving my OnePlus 5, but there is a strange behaviour with incoming calls. When the phone is ringing and vibrating, sometimes a really bad buzzing sound occurs every few seconds.
It doesn't happen with every call and I have absolutely no idea what's triggering it. I've thought about the vibration motor, but then it shouldn't only make that sound for some calls.
Anyone else with this issue?
Ok, I've done some tests and can easily reproduce the issue:
It happens when vibration is set to strong, like it is set default for calls, and the phone is lying somewhere. As soon as i touch the phone a little bit or take it in the hand, the sound stops. It cames definitely from the top (right?) of the phone.
It would be nice, if anyone could check if their phone makes the same noises. Either call your phone or simply go to vibrations settings.
I've made a video of the vibration sound on strong settings. Would anyone please be so kind to check it on his/her device? You can hear the strange noise pretty well.
OnePlus support told me it was normal.
https://youtu.be/GWT19K6jQiQ
Just tried on mine, doesn't have the issue, the support is clearly ****ing with you. If i had this issue, I would just get nuts
Ichimarue said:
Just tried on mine, doesn't have the issue, the support is clearly ****ing with you. If i had this issue, I would just get nuts
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Thanks for your reply. I've set vibration to medium as a workaround. It would have been hard to believe every device is doing this ugly noise, especially since you hear it with standard settings for incoming calls.
Nevertheless I'd appreciate any further feedback wether his/ her device is affected or not.
Bro, I'd like to know if this issue got fixed for you? I am commenting because I started noticing this too.
mohitraj.raj said:
Bro, I'd like to know if this issue got fixed for you? I am commenting because I started noticing this too.
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I had to RMA the phone. Unfortunately it's the only solution.
I have 2 days left before my 10-day-replacement policy is over. You're saying, your replacement device doesn't have the issue?

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