Unable to talk to people with the phone closed - JASJAR, XDA Exec, MDA Pro General

I'm using a universal with all the default ROMs. I'm also using PocketPlus and vBar.
For some months after I got the phone (had it since July of last year) I was able to answer calls with it 'closed' (screen not showing) and talk to the person calling me. After a while, this stopped working. It seems that the speaker on the outside doesn't let me hear them, but they can hear me.
I have since tried a hard reset, which didn't seem to cure it.
Note that I can talk to people just fine with the phone in any other position. It works when it's closed (screen showing) and when it's open.
What I'm asking is - is this definitely a hardware problem? Is there anything I can do about it? Has anyone else experienced this?

Anjow said:
I'm using a universal with all the default ROMs. I'm also using PocketPlus and vBar.
For some months after I got the phone (had it since July of last year) I was able to answer calls with it 'closed' (screen not showing) and talk to the person calling me. After a while, this stopped working. It seems that the speaker on the outside doesn't let me hear them, but they can hear me.
I have since tried a hard reset, which didn't seem to cure it.
Note that I can talk to people just fine with the phone in any other position. It works when it's closed (screen showing) and when it's open.
What I'm asking is - is this definitely a hardware problem? Is there anything I can do about it? Has anyone else experienced this?
Click to expand...
Click to collapse
I noticed that if my JJ is not on when I close the unit, the ear piece won't change from inside to out. Make sure your JJ is on when you close it after answering your call. See if that helps?
L

The device always turns itself on when a call or message comes in, so that's not the issue. What's more, like I said - the other person can hear me but I can't hear them - so the call is indeed connecting.

I have this exact same problem some of the time, but at other times it works fine. Anyone else have this, or know how to solve it?

I am facing the same problem . I have found a "workaround", in my case, during the call, i am opening a little the lead and the sound appears. I think we have to deal with some issues in LCD Coaxial Cable (actually, with the wires related to speaker)...

Grayman1984 said:
I am facing the same problem . I have found a "workaround", in my case, during the call, i am opening a little the lead and the sound appears. I think we have to deal with some issues in LCD Coaxial Cable (actually, with the wires related to speaker)...
Click to expand...
Click to collapse
Grayman, I have the exact issue as yours. What did u find the cause to be?

Related

Strange sound issues (this is a tough problem!)

Hey all, im glad this site is up its been great finding what i can really do with my wizard!
here is he issue im having. the wizard has 3 different speakers and 1 microphone. 2 side speakers (used to play music, or speaker phone) and the 1 main speaker (used for hearing calls). none of the 3 work when im making calls, listening to music, alarms, or any of the "screen click" sounds and the microphone doesnt work on phone calls or note recordings. however, the one time the speakers do work is when i have an incoming call, i tried listening to see which speaker its coming out of and it sounds like all 3. the headphone jack still works so thats what ive been using. pressing the speaker phone button while on a call (that i cant hear) doesnt do anything, the UI doesnt show any change or switch to indicate its changed to speaker phone and the "speaker on" button doesnt change to "speaker off" like it used to.
originally i thought this was a ROM issue, i was using the manufacturer's ROM (cingular 8125, unlocked for tmobile service) so i followed the lovely tutorial and switched my phone over to the t-mobile 2.26 ROM. this had no effect, so I then upgraded to XDA's WM6 ROM and while i love this new ROM it still did not fix my sound issue.
im stumped, any help anyone can offer would be great. I wanted to post here before i crack it open to look at all the insides.
same problem!
I'm having the exact same problem! I just noticed the problem recently, when my phones alarm didn't sound. I'm running a custom cooked rom from mattk_r 318 kitchen, but I don't think the rom is the problem, as i am indeed still hearing sound from the head phone jack. I don't think the internal speakers are broken, as when a call comes, the phone rings, and the sound come out from the speaks as mentioned above!
Help!
dropped?
have you ever dropped your phone?
I have dropped mine a couple times and thats the only cause I can come up with. But this never seemed to be a problem until recently.
no major drop recently.
i havent really dropped it recently at all.and for some reason i dont think the hardware is the problem,because i tryed voice recorder,and it records my voice and i can play it
back through the headset.so that confirms that the mic and both spealers work (rings
when incoming call). i really dont want this to be the downfall for my wizard! is there
any key registry entrys for sound maybe that we could have a look at? btw my wizards a G4 if thats makes any difference.
please help!!
mine is a g3, if it were a software issue then reflashing should have solved it. right? i dont know enough about the internal workings of the wizard to know what a flash actually does.
?
Anyone have any ideas on what I can try?
Well, a flash is an OS upgrade/downgrade. It contains drivers, programs, registry settings, things of that sort. Sounds like your problem is hardware related, nothing to do with the OS itself.
I assume the warranty on that baby has already expired, so you're pretty much on your own.
Two options come to mind:
1. The obvious... buy another Wizard
2. The not so obvious... buy another Wizard with a broken screen and take all of its guts out and put them in yours.
A third option also exists... (ther's always a third way)
Mind you, this is for INFORMATION PURPOSES ONLY! In no way do I condone the below mentioned method.
Get a new line of service with Cingular and buy the Wizard to use with it. Exchange their boards, swap the IMEIs using the Wizard Service Tool utility found on these boards, cancel the line of service and return the "new" Wizard.
Sound issues
I have had a similar problem but located my problem to the microswitch which is in the headphone socket. Might be worth trying pulling the headphones in and out a few times to see if it allows the microswitch to release (if that is the problem?)
Steve
The wizard is magic
Some how my wizard seemed to repair it self. Its sound is working again...i didn't reflash or do anything special....weird. I think its because the phone had a good vibrate....ive got one of those speaker docks for the wizard..i put it in there...got a phone call and talked and stuff...but while it was in there (with the mic plugged it) it vibrated alot...maybe that flicked the switch mentioned above?
weird..this phone never ceases to amaze me. I just hope it doesn't happen again... because it appears to be emerging as a problem as the wizards get older?
Keep up the good work guys!
LOL!!!!!!!!! its so simple and yet so amazingly smart
wow, Steve you are the most amazing person EVER!
I put the headphone piece in about 1/10 of the way and slowly made a swirling action as i slid it all the way in, clicked the start button on wizard and i heard the "click" for the first time in a month!
Thanks!
I tried different options to get my sound back, no luck so far
Problem started after using the headset-connector to connect it to an FM-Transmitter.
After reading this thread, my guess is that the "micro-switch" is in a wrong position. So I opend my MDA, but can't find any "switch" in that connector.
Is there some more info about that connector, a connection-diagram perhaps ?
what worked for me was inserting the headset jack in roughly, robbing each side of the headset jack to try to hit the "switch". that might work for you.
Yes!!! Thank you a lot!
I have the same problem, no sound in my speakers, just vibrate and sound in handsfree. I figure out that this micro-switch could be the problem, but I haven't know how to solve it. Thank you once again, I love my SPV!! and this community.
Fixed!
Woohoo!
This problem just cropped up for me on the weekend.
Thankfully it wasn't long before I happened across this thread.
About a minute of persistent jiggling the microphone jack did the trick.
Thanks!

[Q] Nobody can hear me... AGAIN!!!

I had purchased a surround on launch day and within a few days every now and then nobody could hear me. I thought it was a fluke or sim issue but have since ruled this out. Has anyone else had this issue. I also had it replaced and about the same amount of time. About a week or so and now its almost every phone call unless I reboot, which allows it to work a few times before coming back, so I know its not hardware. Should I switch to another device, eg: the lg quantum, or is there a fix Im not aware of?? I love the surround but I have missed some really important phone calls because of this. I will also note my buddy had her surround replaced for same exact reason and she bought hers at a different store all together.
What?
Sorry, I couldn't help myself.
I am going to lean towards a bad manufacture batch. I've had my surround since launch and haven't experienced this issue at all.
When you had it replaced, did you do it at the store you bought it from? Try having ATT ship you a new one. This would pretty much ensure that it's not from the same batch.
teoami said:
What?
Sorry, I couldn't help myself.
I am going to lean towards a bad manufacture batch. I've had my surround since launch and haven't experienced this issue at all.
When you had it replaced, did you do it at the store you bought it from? Try having ATT ship you a new one. This would pretty much ensure that it's not from the same batch.
Click to expand...
Click to collapse
i did have it shipped for the replacement and still a no go. I rebooted yesterday and have not had the problem again yet but it is getting truly annoying. Hopefully its just something that goes away as I love my surround
I had this issue once, after about 3 weeks with the phone. Re-booted, and it's been good since (another couple weeks).
Hopefully an isolated incident.
I think I am having the same problem.
It started a couple of days ago.
This is what I am experiencing:
When I make a call, the other side cannot hear me, but I can hear them. Most of the time when I terminate the call, and redial, it works; they can hear me. Some times it takes more than one redial to get it working.
Today I made a discovery; during a call, when they cannot hear me, I plug-in the earphones and voila: they can hear me. The funny thing is that even if I unplug the headphones, the microphones work.
Has anybody else tried this?
barambulli said:
I think I am having the same problem.
It started a couple of days ago.
This is what I am experiencing:
When I make a call, the other side cannot hear me, but I can hear them. Most of the time when I terminate the call, and redial, it works; they can hear me. Some times it takes more than one redial to get it working.
Today I made a discovery; during a call, when they cannot hear me, I plug-in the earphones and voila: they can hear me. The funny thing is that even if I unplug the headphones, the microphones work.
Has anybody else tried this?
Click to expand...
Click to collapse
Nobody??????
I've had this happen once or twice. It took a complete reboot for the mic to start working again each time. I checked with a decibel meter app and it reported -1dB from the mic while I was having the problem.
I've had that phone replaced since then and I haven't had that on this new one.
I've experienced this problem twice. For both times, battery went critical low while I was calling. And I was not able to get microphone working again until I reset the phone.
I'm not sure if the "battery is critical low" causes this problem.
I've had the same issues with my Surround a couple of times, a reboot always corrects it. My brother just got a Surround last week, and has already had it happen once, a reboot fixed his too. It's funny, he upgraded from the Tilt 2 because of the same issues on that phone, using Android was the only thing I could find to fix the issue on the Tilt 2.
i have the same problem! i try install 2 diferent roms and nothing
---------- Post added at 06:45 PM ---------- Previous post was at 06:40 PM ----------
barambulli said:
I think I am having the same problem.
It started a couple of days ago.
This is what I am experiencing:
When I make a call, the other side cannot hear me, but I can hear them. Most of the time when I terminate the call, and redial, it works; they can hear me. Some times it takes more than one redial to get it working.
Today I made a discovery; during a call, when they cannot hear me, I plug-in the earphones and voila: they can hear me. The funny thing is that even if I unplug the headphones, the microphones work.
Has anybody else tried this?
Click to expand...
Click to collapse
i try and nothing

2 Device problems i noticed on my phone.

First 1,gps needs around 10 mins in clear sky to lock my position , with gps fix(from the market) it takes 5-20 seconds.
Second and most important,all the people that i talk with cant hear my voice clear,i hear them clear tho,there is a really low pitch sound in the background when noone talking even on the road with full bars,i tryed 2g and 3g networks, i even tryed calling my phone from someone else phone and i couldnt hear his voice clear,when i used the headphones my callers heard my voice crystal clear.
I am thinking of taking my phone for replacement in the next 3 houers so i really apriceate any fast feedback especially for the second problem.
GPS fix is usually very quick on my X5 with data connection on, usually under 30 sec.
I've had one or two instances where a geocaching app wouldn't get a fix in 5 or 10 min. A reboot solved that every time.
As for the sound problem: sounds like your microphone is defect. No such problem on my phone...
1. You need to enable gps xtra for faster lock, in the same menu where you enable gps.
2. Some say that B160 rom creatly improves call quality, id try that from. Look from the dev section.
so gps is normal but microphone defective?
anyway,i got it back at the shop for a replacement i ll have a new in 4-5 days ,but im a bit woried if it will be defective again as there are some known problems like gps,wifi,light bleeding,burned pixels,flash player random reboots and i think i ve got 60-70% chance of geting a working one
I have a similar problem...
When people call me they tell me that my voice is very low. This changes when i hold the phone in front of my face, then it becomes better. But it is only good when I switch to the loudspeaker mode. Then you hear my voice clearly. Is it possible that this phone has a certain voice activation level and that this is set too critical?
And if it is so, can I set this threshold value anywhere?
edit: And can I edit the volume of the microphone itself too?
I find that if I have the phone tucked between my ear and shoulder (like you do when you are using both hands for something but still want to talk on the phone), noone can hear me at all.
But if using it "normally" (ie: by holding it to my ear with my hand) it works fine.
Does this device have a noise cancelling mic that is affecting things when the entire back panel is covered or something?
i have the same mic problem... i sent it for replacement...
7s10u said:
i have the same mic problem... i sent it for replacement...
Click to expand...
Click to collapse
My replacement came yesterday and mic is ok
True about GPS, just need to enable the option sanpsa said.
Mic, never had a problem so far.. touch wood.
Notwithstanding the fact that flipmodegr's microphone was obviously faulty, something to consider when others say they're having difficulty hearing you is the noise-cancellation microphone.
I suspect that those who're having problems might be covering or scraping the second microphone hole, or have a cover of some sort over it.
I haven't encountered the problem at all, but I'd be interested in knowing if those of you who have (outbound) audio problems are using any sort of cover on the 'phone while you're actually using it.
Cephalus said:
Notwithstanding the fact that flipmodegr's microphone was obviously faulty, something to consider when others say they're having difficulty hearing you is the noise-cancellation microphone.
I suspect that those who're having problems might be covering or scraping the second microphone hole, or have a cover of some sort over it.
I haven't encountered the problem at all, but I'd be interested in knowing if those of you who have (outbound) audio problems are using any sort of cover on the 'phone while you're actually using it.
Click to expand...
Click to collapse
I'm pretty sure it's not a noise cancelling mic. It's just a directional mic for use when recording video.
Cephalus said:
Notwithstanding the fact that flipmodegr's microphone was obviously faulty, something to consider when others say they're having difficulty hearing you is the noise-cancellation microphone.
I suspect that those who're having problems might be covering or scraping the second microphone hole, or have a cover of some sort over it.
I haven't encountered the problem at all, but I'd be interested in knowing if those of you who have (outbound) audio problems are using any sort of cover on the 'phone while you're actually using it.
Click to expand...
Click to collapse
well,i never covered the hole of the second mic i have even tryed touched the phone from the side with 2 fingers in each side,tryed every holding position and i was also carefoul to dont touch any holes or the main body of the device,also no phone case was used
Poulsen8r said:
I'm pretty sure it's not a noise cancelling mic. It's just a directional mic for use when recording video.
Click to expand...
Click to collapse
Google search mentions a noise cancellation microphone exists.
Sent from my Desire HD using XDA Premium App
sanpsa said:
1. You need to enable gps xtra for faster lock, in the same menu where you enable gps.
2. Some say that B160 rom creatly improves call quality, id try that from. Look from the dev section.
Click to expand...
Click to collapse
I unfortunately don't have the option for xtra GPS - I only see Use GPS Satellites, and beneath that is GPS Source (which gives me only one option - Use internal GPS)
I am on Gingerbread - CyanogenMod 7.2.0.
Can you or someone else suggest a way to get around this problem? I am trying geocaching and the lack of GPS fix is really frustrating!
for me the GPS fast fix was only solved with replacing the gps.conf file, with this one
http://forum.xda-developers.com/attachment.php?attachmentid=905377&d=1329444560
tempius said:
for me the GPS fast fix was only solved with replacing the gps.conf file, with this one
http://forum.xda-developers.com/attachment.php?attachmentid=905377&d=1329444560
Click to expand...
Click to collapse
Excuse my ignorance but where do I need to change this? Or can you direct me to the right thread with the instructions?

Sound cutting out whilst on a call?

Got to say i don't make many phone calls so i have no idea when this issues started but here it is...
When i make a phone call the sound cuts out intermittently. It's almost like someone presses a mute button for half a second or so. So i miss maybe one or two words the caller says. They can hear me fine the whole time the issue is just on my end and it is over speaker and regular calls.
I have restored to factory image and it is the same. On the Three UK network.
Was thinking of maybe trying a different sim card to see if thats any better but it's a pain to test. Has anyone got this issue or got any ideas on what it could be?!
ephumuris said:
Got to say i don't make many phone calls so i have no idea when this issues started but here it is...
When i make a phone call the sound cuts out intermittently. It's almost like someone presses a mute button for half a second or so. So i miss maybe one or two words the caller says. They can hear me fine the whole time the issue is just on my end and it is over speaker and regular calls.
I have restored to factory image and it is the same. On the Three UK network.
Was thinking of maybe trying a different sim card to see if thats any better but it's a pain to test. Has anyone got this issue or got any ideas on what it could be?!
Click to expand...
Click to collapse
I am from Canada and am experiencing this problem as well. The weird part is, if I make a call through Facebook messenger or skype, it works perfectly fine...so I don't think it's a hardware issue.
Have you figured out a solution to this problem?

Problem with microphone on headphones after nougat update

My wife and I both updated to Nougat a couple of days ago. Love it overall. We've only had one problem and it's the same one. The microphone on the headphones no longer works on either of our phones. We have looked at every setting we can find to see if somehow there is a toggle that can be changed or something. No luck this far. Are we missing a setting that can fix this? Has anyone else had this problem?
I just noticed this is likely the wrong section for this question. I don't see how to move it. My apologies.
markmain2. 0 said:
My wife and I both updated to Nougat a couple of days ago. Love it overall. We've only had one problem and it's the same one. The microphone on the headphones no longer works on either of our phones. We have looked at every setting we can find to see if somehow there is a toggle that can be changed or something. No luck this far. Are we missing a setting that can fix this? Has anyone else had this problem?
Click to expand...
Click to collapse
I am having the same problem, I must have factory reset twice and the problem still persists.
I don't think that it is the hardware, I feel it is the software and a nasty bug.
The volume with mine comes and goes and when I am speaking on the phone during speaker mode, they can't hear me.
You are not alone abit that this bug is not affecting a lot of users, but it does exist.
:crying:
serendipityguy said:
I am having the same problem, I must have factory reset twice and the problem still persists.
I don't think that it is the hardware, I feel it is the software and a nasty bug.
The volume with mine comes and goes and when I am speaking on the phone during speaker mode, they can't hear me.
You are not alone abit that this bug is not affecting a lot of users, but it does exist.
:crying:
Click to expand...
Click to collapse
Glad to hear it isn't just my wife and I. A friend of ours has an Edge also on T-Mobile and the upgrade didn't have the same result for them. Hoping a workaround is figured out or an update to fix the issue.
markmain2. 0 said:
Glad to hear it isn't just my wife and I. A friend of ours has an Edge also on T-Mobile and the upgrade didn't have the same result for them. Hoping a workaround is figured out or an update to fix the issue.
Click to expand...
Click to collapse
My issue was previous to the update so it has to be a bug with the Android 6.1 os and sound (still happens with 7.0)
This will happen when I am streaming Youtube for more than 10 minutes, the volume will drop while the video is still playing. Then it will come back on within a minute to 30 seconds randomly.
When I am having a phone call using the speaker phone, the volume will drop. The other person on the phone can't hear me but I can hear them.. I have to turn off speaker phone and cradle the phone like a normal person would, thus not able to use the speaker phone.
When I am having a phone call hands free when I am driving using bluetooth, the conversation will start out ok , but then after 3 minutes or so, the other person can't hear me. I can hear them but they cant hear me. I have to turn off bluetooth and cradle the phone.
I hope there is a patch for this or a root being released to that I can flash another rom to get around this nasty bug.
Dear markmain2. 0
Do you have still this issue or solved it?
I have no issue after upgrade. Did you have chance to change the other earpiece or original one.
this has been an issue since the BETA. apparently they don't listen lol. has to be software related, if someone has time they could always revert to MM and see if it works again
serendipityguy said:
My issue was previous to the update so it has to be a bug with the Android 6.1 os and sound (still happens with 7.0)
This will happen when I am streaming Youtube for more than 10 minutes, the volume will drop while the video is still playing. Then it will come back on within a minute to 30 seconds randomly.
When I am having a phone call using the speaker phone, the volume will drop. The other person on the phone can't hear me but I can hear them.. I have to turn off speaker phone and cradle the phone like a normal person would, thus not able to use the speaker phone.
When I am having a phone call hands free when I am driving using bluetooth, the conversation will start out ok , but then after 3 minutes or so, the other person can't hear me. I can hear them but they cant hear me. I have to turn off bluetooth and cradle the phone.
I hope there is a patch for this or a root being released to that I can flash another rom to get around this nasty bug.
Click to expand...
Click to collapse
I had given up and sent it into Samsung for repairs. . . They were quick to accept it and is has been a week now, looking to have it back next week :fingers-crossed:
Post S7 Edge Nougat update, Handsfree Mic not working
serendipityguy said:
I had given up and sent it into Samsung for repairs. . . They were quick to accept it and is has been a week now, looking to have it back next week :fingers-crossed:
Click to expand...
Click to collapse
Helloo there,
I recently (barely 2 weeks ago, gave in to temptation) upgraded my 6 month old S7 edge to nougat. Couple of days after the update mid-call handsfree mic goes MIA.
Switched headsets having intermittent mic outage again.
Did you manage to sort it out ??
Any help would be much appreciated. My work involves being on the phone 7-8 hours a day and I need to be handsfree ona wired headset.
Just cant be done without.

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