Anyone have success trading in an old Moto device after buying a Verizon Moto X for the $100 gift card? The Verizon method is different than the rest of carriers as you have to trade the device in store rather than mail it to Moto. I'm planning on buying a Moto X through Moto Maker with the $100 discount and have got conflicting answers from Verizon if it will qualify. One store said you have to buy the phone direct from Verizon. Another one said it should work - I just need to bring in the box and they will scan the UPC and confirm the promo.
I'm in this boat too... I have an old X2 and want the $100 trade-up discount toward a Moto X DevEd. I went round and round with Motorola support (several different online chat sessions and a couple of emails) about this between this past Saturday and yesterday trying to get an answer before the sale but couldn't get a straight answer from them. As far as I'm concerned there is absolutely NO reason for Verizon to be involved. This is strictly a transaction between us and Motorola. I think they're just trying to force us to do it at a Verizon store so they can be sure to collect their BS activation fee. I scored a discount code and ordered my new Moto X yesterday and I plan to use the "all other carriers" option and send them my X2. One of the email responses I got from them completely ignored my questions about Verizon and instructed me to do just that. I bet that was their way of saying it was OK to sidestep Verizon's BS without saying it explicitly. I figure worst case, they send my X2 back and I have to take it to Verizon after all along with the proof-of-purchase (UPC code/box) from my new Moto X and get the discount that way (and probably have to pay the activation fee).
Sent from my DROID RAZR using Tapatalk
Stopped into the actual store today (the one that said this wouldn't work) and got a different story. He said you need to bring in the new Moto X, they'll check the IMEI and verify that it is a new phone and first activated on your account, and then take your trade in device for $100.
I've read people were having issues trading in non Verizon devices to Verizon - apparently their list is different than the one on the site - but I've got a Droid 3 so everything should be good to go.
I bought an off-contract verizon dev unit and am just mail in a moto admiral using the "all other carriers" method and bypassing Verizon entirely. I read somewhere this works with the off-contract VZW motos.
https://www.mototradeup.com/?q=start
Hopefully it will work.
The thing is.. it's got NOTHING to do with Verizon! You're trading in a device TO MOTOROLA for a rebate when you buy a new device FROM MOTOROLA. It's strictly a transaction between you and Motorola (or SHOULD be)! That's the way it works when you choose "all other carriers"... why shouldn't it work that way for Verizon??? It shouldn't make any difference. The way I see it, this was Motorola's way of making it up to people like me who got stuck with the POS buggy Droid X2 - as well as the other models included in the program that were left behind too soon and not updated to Ice Creme Sandwich. What if I'd bought my X2 when I was on Verizon and had since switched to AT&T? I should still be able to trade in my old device to Motorola and get the rebate if I buy a new one.
Again... I think the whole thing is just a ploy to get you into the store so they can be sure to charge you the activation fee - and possibly push you into a new plan.
Restola said:
I bought an off-contract verizon dev unit and am just mail in a moto admiral using the "all other carriers" method and bypassing Verizon entirely. I read somewhere this works with the off-contract VZW motos.
Hopefully it will work.
Click to expand...
Click to collapse
I bought an off-contract verizon moto x(not dev unit)and today I went to a verizon store and they said you have to purchase the phone from them and sign a 2-year agreement in order to get the $100.Where did you see that the method you mentioned works?
Restola said:
I bought an off-contract verizon dev unit and am just mail in a moto admiral using the "all other carriers" method and bypassing Verizon entirely. I read somewhere this works with the off-contract VZW motos.
https://www.mototradeup.com/?q=start
Hopefully it will work.
Click to expand...
Click to collapse
Yep... I'm planning to do the same thing. I AM off-contract (have been since last March) so that may simplify things.
detonation said:
Stopped into the actual store today (the one that said this wouldn't work) and got a different story. He said you need to bring in the new Moto X, they'll check the IMEI and verify that it is a new phone and first activated on your account, and then take your trade in device for $100.
I've read people were having issues trading in non Verizon devices to Verizon - apparently their list is different than the one on the site - but I've got a Droid 3 so everything should be good to go.
Click to expand...
Click to collapse
Finally got a chance to do this since I had to exchange my first device.
Big surprise, Verizon changed their story and told me this only works if you're upgrading and signing a contract. Unfortunately the verbiage on the Moto trade up site ("Visit the nearest Verizon Wireless store to make the trade. Trade in your eligible used phone, purchase your eligible new phone, and you'll receive a $100 Verizon Wireless gift card") gives way to this, so I'm not sure what else you could argue. Typical of Verizon to weasel their way into someone else's promotion and want a piece of it. I will try the other store in my area but don't have much confidence it will work.
Restola said:
I bought an off-contract verizon dev unit and am just mail in a moto admiral using the "all other carriers" method and bypassing Verizon entirely. I read somewhere this works with the off-contract VZW motos.
https://www.mototradeup.com/?q=start
Hopefully it will work.
Click to expand...
Click to collapse
Did you end up doing this? Bit of a gamble I suppose they'd send your phone back if it didn't work.
detonation said:
Did you end up doing this? Bit of a gamble I suppose they'd send your phone back if it didn't work.
Click to expand...
Click to collapse
I did last week, but it will take 6-8 weeks to hear back. And they will not return the device if there is a problem. So I'm risking $20 here.
Sent from my XT1060 using Tapatalk
Restola said:
I did last week, but it will take 6-8 weeks to hear back. And they will not return the device if there is a problem. So I'm risking $20 here.
Click to expand...
Click to collapse
I did this too... bought a Verizon Moto X DevEd online and sent my Droid X2 in using the "all other carriers" option. Waiting to hear back from them. I didn't see anything about them not sending your device back if there's a problem... but I will raise holy hell with them if they try to balk on this rebate. This has NOTHING to do with Verizon.
Sent from my XT1060 using Tapatalk
Restola said:
I bought an off-contract verizon dev unit and am just mail in a moto admiral using the "all other carriers" method and bypassing Verizon entirely. I read somewhere this works with the off-contract VZW motos.
https://www.mototradeup.com/?q=start
Hopefully it will work.
Click to expand...
Click to collapse
Received this email today. I am on verizon and went through the website after buying my x off contract (not the verizon store):
We've received your submission and have verified it meets all of our terms and conditions. Please allow us 6-8 weeks to process your device and mail you the $100 Motorola Visa prepaid card.
Restola said:
Received this email today. I am on verizon and went through the website after buying my x off contract (not the verizon store):
We've received your submission and have verified it meets all of our terms and conditions. Please allow us 6-8 weeks to process your device and mail you the $100 Motorola Visa prepaid card.
Click to expand...
Click to collapse
Thanks for posting this, I'm with Verizon too and I used your same method getting a Developer edition and sending my Admiral.
I was concerned because I haven't received an update, I sent it on June 7th and the tracking number shows they received it on the 12th.
So they actually took 2 months to process your Admiral?
How long after their confirmation did you received the actual gift card?
Thanks!
See pic for details...
Sent from my XT1060 using Tapatalk
jidcman said:
Thanks for posting this, I'm with Verizon too and I used your same method getting a Developer edition and sending my Admiral.
I was concerned because I haven't received an update, I sent it on June 7th and the tracking number shows they received it on the 12th.
So they actually took 2 months to process your Admiral?
How long after their confirmation did you received the actual gift card?
Thanks!
See pic for details...
Sent from my XT1060 using Tapatalk
Click to expand...
Click to collapse
I just got the card about a month ago. They claimed to have sent it 3 times prior to that (I emailed them repeatedly) but it never arrived until the 4th attempt.
The odds of the post office losing 3 pieces of mail in a row is essentially 0. In other words, they aren't sending some (or all) of the cards at all until you complain.
Restola said:
I just got the card about a month ago. They claimed to have sent it 3 times prior to that (I emailed them repeatedly) but it never arrived.
Click to expand...
Click to collapse
Great, appreciate your prompt response!
Sent from my XT1060 using Tapatalk
Related
AT&T, SOB!!!!!
Does this happen to any of you?
yes I received an email that it is canceled, but on their website it is still showing as "in progress"
wow.
they give any reason as to why they cancelled the order?
ifalldownalot said:
wow.
they give any reason as to why they cancelled the order?
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Click to collapse
I don't think so...
The email said "unable to verify the information you provided or you have exceeded the number of lines of service that we allow customers to purchase online."
I am using Atrix on AT&T, and they cannot verify my information? What the hell? Why not just simply call me to "verify"?
It hasn't happened to me but I didn't sign in to order it. On the website it still says "In Progress" for me as well.
I haven't gotten an E-Mail from them about it being canceled, but I noticed earlier that the $50 credit was canceled from my card before it even went through.
I just checked my bank account and I saw that I had my $50 back as well.
Upon detailed inspection of my account the order still says Shipment Pending but in my bank statement the transaction doesn't exist. Like it never happened. On another note, if you check the AT&T store it now shows the lapdock as $99.99 and it is currently "Out of Stock."
Sent from my MB860 using xda premium
They have taken the money from my account and haven't put it back yet. Maybe good news for me? Time will tell! Still showing shipping pending
I suggest if you all really want the Lapdock, to go get the $75 refurbished one now!
Sure you pay $25 more, but it's still a great deal and if you don't get a confirmation email with tracking # on your current order, then you are most likely SOL just like the whole HP Touchpad and Blackberry on Black Friday incident a while back.
I called them they told me they were on back order and when they ship they are going to charge my card
Sent from my Xoom using xda premium
Mine's cancelled also. I'm actually glad about it; almost got a buyer's remorse. Oh well, no more conflicts between blur or CM7. Cyanogenmod ftw.
same here. I called but the att guy knew nothing
I have pending shipment, no email about cancellation and money still gone. I want a dock! haha
what i'm curious about is are they still making lapdocks or have they switched solely to lapdock 100s now? Because I'm tempted to call ATT and have them switch my order to a refurbished unit in order to get one. If they're still making the OG lapdock then I'm not too worried. but if they aren't then I'm gonna be pissed =(
I received the email today after ordering on the 4th.
My email stated it was canceled because they were out of stock.
What pisses me off is many others received their order that ordered after I did.
I spent an hour on the phone Monday being bounced between ATT departments and everyone of them said they could not find any order I placed.
The last one I talked to stated the product was back ordered and I would receive it when it was back in-stock.
After this mess I am considering dropping service. I am not that concerned with the dock itself but I have an issue staying with a company that clearly does not fulfill its obligations after the confirmed an order.
I second your thoughts.
Once they confirm order,they must fulfill that.
If you all have confirmation papers of your order, you can try what I did. I got my Lapdock today by calling first to my ATT Store I go to and I had them price match it for me for $50. All I had to do was call the ATT customer care and cancel my order and have them put a note in my account for the store in my area to do the price match.
I heard from another thread that ATT had 4000 on backorder and I used that line as leverage.
Sent from my Atrix XDA Premium App
I did the same thing today. Had to call all three stores in my town to find the last one, but they did match the price and I carried it out with me.
Called and cancelled my order too so that should free one up for someone!
Get 'em while you can.
Voelker45 said:
If you all have confirmation papers of your order, you can try what I did. I got my Lapdock today by calling first to my ATT Store I go to and I had them price match it for me for $50. All I had to do was call the ATT customer care and cancel my order and have them put a note in my account for the store in my area to do the price match.
I heard from another thread that ATT had 4000 on backorder and I used that line as leverage.
Sent from my Atrix XDA Premium App
Click to expand...
Click to collapse
I just did the same thing this morning. Called a nearby store and asked if they could price match my online purchase. They said no.
Called another nearby store and this store said yes. Took all of 5 minutes to buy the dock, no questions at all whatsoever. I just gave them a copy of my confirmation email and I was out of the door. I am sure local stores are dying to get these out of their inventory because I doubt they sell anymore, they don't even carry the Atrix anymore. I don't know why the first store with 14 in stock didn't want to do it, the second store only had 2 in stock.
I, too did the price match thing with a local store! I called about 5 different At&t places until the one 5 miles away agreed to the price match...but said he couldn't give me a discount right at the store...but would credit the excess to my next bill. So I said, sure why not...I just didn't wanna wait and wait and wait for nothing from At&t anymore..and I am very happy with it! Yay!
The new lapdock for Atrix 4G isn't listed online anymore at AT&T in the regular store which means they won't be selling it through the regular online store anymore. (Refurb still listed for $75). If an item doesn't show up, it's gone for good is what I was told by AT&T. Lapdock does however still show up in the Premier store for $299 and is available.
So according to this article on Verizon's website:
"Get $100 or more when you trade in your old smartphone and purchase a DROID Turbo by Motorola with new two year activation. Trade-in must be in good working condition."
http://www.verizonwireless.com/news/article/2014/10/a-new-droid-experience-arrives-in-48-hours.html
When I talked to a Verizon rep about this - You can turn in any smartphone as long as it turns on. It can be from other carriers as well.
Time to dig up my old Blackberry Tour!
I'll be turning in my old Droid X, lol. Appraises on their site at $2.28... not a bad upgrade in price.
Any idea if an unlocked rooted DNA with a cracked screen would be accepted?
disc.ordian said:
Any idea if an unlocked rooted DNA with a cracked screen would be accepted?
Click to expand...
Click to collapse
Hah, I'd like to know the exact same thing. Plus a few chunks of glass missing and the side red accents ripped off.
Cobra04 said:
Hah, I'd like to know the exact same thing. Plus a few chunks of glass missing and the side red accents ripped off.
Click to expand...
Click to collapse
You could always buy a cheap phone on ebay if they don't accept it
Cobra04 said:
Hah, I'd like to know the exact same thing. Plus a few chunks of glass missing and the side red accents ripped off.
Click to expand...
Click to collapse
they say a working phone in good condition.... so i would say no.
I'd assume this is an "up to" so if you turn in a phone you may get $20 off or $50. If it is instant $100 off for a in working condition phone sweeeet I'm turning in my old Droid X in great condition except the back battery cover
I wonder if i can get $100 for my old school original Droid (the slider model). Still boots up and work. I might have to try it if the Turbo is what I choose over the Z3v.
Hoping to jump on this in about 10 days. If anyone finds out an end date for the promo, please post up.
Opzon said:
I'd assume this is an "up to" so if you turn in a phone you may get $20 off or $50. If it is instant $100 off for a in working condition phone sweeeet I'm turning in my old Droid X in great condition except the back battery cover
Click to expand...
Click to collapse
This deal was going on when I bought my 2014 Moto X (that I ended up returning)...but what the rep told me is it was any smart phone that turned on, and DID not have any damage to the screen. And you do AUTOMATICALLY get $100 for ANY smartphone.
OR you can do their trade in program where you get the value of your device according to them in the form of a verizon gift card. I just hope I can do this and get the gift card the same day to use it to buy the droid turbo.
new activation or contract renewals too?
sorry to be dense, but is the $100 available for upgrades with contract renewals, or strictly a new line of service activations? I'm hoping to trade in an HTC Aria
Nice. Too bad they eliminated easy official alternate upgrades. Got my maxx last September for 30 percent off and did the moto trade up for $100 bill credit.
Got second maxx (although a 16 not a 32) in June for free plus 100 trade up plus 150 comcast visa...
Sent from my unlocked consumer edition Motorola Droid Maxx xt1080m.
jfriend33 said:
Nice. Too bad they eliminated easy official alternate upgrades. Got my maxx last September for 30 percent off and did the moto trade up for $100 bill credit.
Got second maxx (although a 16 not a 32) in June for free plus 100 trade up plus 150 comcast visa...
Sent from my unlocked consumer edition Motorola Droid Maxx xt1080m.
Click to expand...
Click to collapse
How'd you do a trade up and the comcast visa? Not seeing the Turbo on the comcast order page yet.
Anyone know if you can do a referral + the comcast order method? How's the comcast phone ship time vs the verizon store overnight shipping?
Just to clarify, it seems that the deal is for a $100 vzw gift card, not $100 off the cost off the phone. This makes the deal way less appealing for me.
Also appears to be only with the EDGE program.. nothx
Well that bites the big one!
lloydapalooza said:
Just to clarify, it seems that the deal is for a $100 vzw gift card, not $100 off the cost off the phone. This makes the deal way less appealing for me.
Click to expand...
Click to collapse
qigger said:
Also appears to be only with the EDGE program.. nothx
Click to expand...
Click to collapse
zvadim said:
Well that bites the big one!
Click to expand...
Click to collapse
I spoke too soon.. the graphic on Verizon Wireless website is incorrect it is with 2 yr contract OR edge.
I asked when the promotion ends, the answer was "It just started today but can end at any time."
qigger said:
I spoke too soon.. the graphic on Verizon Wireless website is incorrect it is with 2 yr contract OR edge.
I asked when the promotion ends, the answer was "It just started today but can end at any time."
Click to expand...
Click to collapse
Is it a gift card or what? If it's a gift card can it only be used at Verizon?
Unfortunately it is only for those who get it on contract or edge, I tried getting it at full price, the rep said he was 90% sure I could but when he checked he came back and said he couldn't do it.
I'd like to see if any of you with the Verizon "More Everything" plan will get to keep your "Month2Month" $25 discount when you switch to the 2015 Moto X. This was one of the issues we had with the Nexus 6, prior to VZW white listing all IMEIs.
There is confirmation that the new phone with work on Verizon and it appears that "Advanced Calling" works as well. Their new BYOD policy states you can bring any CDMA phone with no contract. I'm hoping that I dont have to switch to the full "no contract" plan, as it is actually a little more expensive than my current plan.
So, once you-all start getting your phones, can someone confirm that you are keeping the $25 discount please? Thanks!
As long as you have the discount already, it will work. Even a new customer who brings this device will get it right away, since there is no device being subsidized by Big Red.
DarthSudo said:
I'd like to see if any of you with the Verizon "More Everything" plan will get to keep your "Month2Month" $25 discount when you switch to the 2015 Moto X. This was one of the issues we had with the Nexus 6, prior to VZW white listing all IMEIs.
There is confirmation that the new phone with work on Verizon and it appears that "Advanced Calling" works as well. Their new BYOD policy states you can bring any CDMA phone with no contract. I'm hoping that I dont have to switch to the full "no contract" plan, as it is actually a little more expensive than my current plan.
So, once you-all start getting your phones, can someone confirm that you are keeping the $25 discount please? Thanks!
Click to expand...
Click to collapse
My wife has been getting a discount for a job she worked 5 years ago and was just recently asked to update job info. Definetly not on top of things vzw.
But as stated in post above I think you will be fine until or if you make a plan change.
Sent from my LG-VS980 using XDA Free mobile app
jmileti said:
My wife has been getting a discount for a job she worked 5 years ago and was just recently asked to update job info. Definetly not on top of things vzw.
But as stated in post above I think you will be fine until or if you make a plan change.
Sent from my LG-VS980 using XDA Free mobile app
Click to expand...
Click to collapse
The month to month ($25) discount is different than the employer based discount (usually a percentage of the data plan).
With the Nexus 6 (prior to white listing), you would loose the $25 discount on the More Everything plan because the IMEI's were not in VZW's system. This didn't seem to have an affect on the employer discount. I'm guessing with their new policy that all will be well, but I'd like someone to confirm that has this plan and the new Moto X Pure.
It should be fine my contract ended yesterday and I have it applied already. Swapping Sim card shouldn't matter.
When I get mine I'll let you know otherwise it will be a lot of arguing with VZW
Sent from my SM-N910V using Tapatalk
patt2k said:
It should be fine my contract ended yesterday and I have it applied already. Swapping Sim card shouldn't matter.
When I get mine I'll let you know otherwise it will be a lot of arguing with VZW
Sent from my SM-N910V using Tapatalk
Click to expand...
Click to collapse
From what I saw with the Nexus 6, you should be fine. I'd bet you can even get the "out of contract" discount for not ordering a new device under contract.
I'm still curious if anyone is having issues with the Month2Month discount on the More Everything (Edge) plan...
Bump
Just received a email preorder delayed its gonna shipped in 30 days,call customer support and lady told me its gonna be available MAY 15,sprint gold
Yeah same message for a VZW model. Going to try and cancel
Sent from my iPhone using Tapatalk
I just picked up my AT&T G5 this afternoon, only issue I had was them not having the free promo items in stock. "Extra battery, cradle, cable" Mine is arriving in store Thursday the 7th; I did receive my free $100 gift card though. Not an unpleasant experience surprisingly.
Picked up my Titan Sprint G5 from Best Buy this morning, the cradle kit originally back ordered has shipped today.
Verizon model titan color picked up from best buy today as well. None of the promo cradle kits were shipped to them. Apparently it's going to be shipped to my house on the 4th-5th.
Same as few above, Vz Titan, picked up no issues. Promo cradle/battery and USB Micro/C converter shipping next week.
maybe its because you ordered that it arrived to you directly and they are waiting for the "preorder" bonus, maybe try changing the order to pick up at store. i too got my g5 today for att and the bonus didnt arrived yet but they will call me when it arrives i also aplied to the lg page bonus so that i could have 2 spare batteries.
husyk said:
Picked up my Titan Sprint G5 from Best Buy this morning, the cradle kit originally back ordered has shipped today.
Click to expand...
Click to collapse
which is the LG Item Code for the Cradle ?
I preordered my G5 in store at best buy and the cradle/batt didn't show up, their system wasn't even loaded for it other than it being an online item or something. They basically had to special order it in for me , then the manager had to override it to get it to me for free. Either way, no big deal, I can manage until next week without my Free extras. I'd imagine I'll only need the secondary batt on rare occasions.
they delayed mine so i went into the store and they said they had 3 on the shelf. Im like why did my instore pickup get delayed then. Oh well canceled preorder and reordered. Special ordered accessory bundle and off i went.
I didn't get a notice but I went to the store on Apr 1 and they had my phone, but no accessory bundle. I bet that's wht they're all delayed. I was able to pick mine up anyway and had the accessory bundle set up to ship to my house when available.
i went into a best buy on sat and they had 1 g5. not one person knew anything about the phone. all the staff kept saying how ugly and stupid the phone was and only bashed it. Funny they had nothing but bad things to say and not a single person had even used the phone... I have been doing much research and the intranet has much of the same. Nothing but negativity or pre-release reviews that don't give this phone any justice.
apparently no one ordered the bundle, so mine is coming in the mail as well...
wolfgart said:
which is the LG Item Code for the Cradle ?
Click to expand...
Click to collapse
LG - G5 3-Piece Accessory Bundle - Multi
Model: LG G5 ACCY Bundle
SKU: 5067600
Expected Delivery April 5, 2016
Can anyone confirm a $100 BB gift card when buying for Sprint? I'll be getting the Sprint one on installment plans and have seen conflicting info on whether the $100 gift card works for Sprint.
panamaniac said:
Can anyone confirm a $100 BB gift card when buying for Sprint? I'll be getting the Sprint one on installment plans and have seen conflicting info on whether the $100 gift card works for Sprint.
Click to expand...
Click to collapse
I don't see Best Buy gift card as an option:
-$100 payment with 2 year contract.
-$24/month installment payment assuming good credit.
rafal2006 said:
Just received a email preorder delayed its gonna shipped in 30 days,call customer support and lady told me its gonna be available MAY 15,sprint gold
Click to expand...
Click to collapse
Received the phone today and i cant activated some crap about meid not in the system i have to take it to technicians in the store
http://forums.androidcentral.com/showthread.php?t=273927
Knew best buy pre order sucked long time ago. Sprint is getting worse and radio shack going out of business.... At the mercy of big company asses
Sent from my LGLS992 using XDA Free mobile app
i think the $100 gift card is for at&t- the phone is $199 and you get a $100 gift card in the mail in a few weeks. Sprint phone is $99 at the register so no gift card.
I have at&t and purchased from best buy , it's a $100 best buy gift card that I got right away. Still havent found anything useful to buy as of yet from there.
husyk said:
I don't see Best Buy gift card as an option:
-$100 payment with 2 year contract.
-$24/month installment payment assuming good credit.
Click to expand...
Click to collapse
It's here. I showed this to the rep and he agreed Sprint also receives $100 gift card. I was unable to upgrade for unrelated reasons, however, so I can't confirm that he would have eventually actually given me the gift card. But he was convinced.
However, I'm doing the $150 *cash* bonus on trading in old smartphone via Sprint directly instead. For some reason they're also taking off $15/month for switching to the installments, so once I trade in the old phone it'll be like they paid me $44 over the next two years to have upgraded.
A few weeks ago I spoke to a Verizon rep and he said that I would be paying off the Note 7 until I decided to replace it in the exchange.
HOWEVER
Just a few days ago as I was looking at my Verizon bill that my Note 7 payments had disappeared. Surprised by this, I asked a rep in the chat about it -- they told me that my Note 7 was completely paid for (I didn't pay it, in fact, I put the minimum down and was making payments since). Has anyone else noticed this on their accounts? It's a nice surprise.
When I turned mine in, I found out that they never charged me for my replacement note.
Sent from my SM-G935V using Tapatalk
steeletown said:
When I turned mine in, I found out that they never charged me for my replacement note.
Sent from my SM-G935V using Tapatalk
Click to expand...
Click to collapse
That's interesting. I assume that's when mine occurred as well. Kind of funny because it just serves as an incentive for me to keep it!
Sent from my SM-N930V using Tapatalk
I know, if I would've known that they didn't charge me I would have kept it.
Sent from my SM-G935V using Tapatalk
Verizon said refund I did not ask for is on the way
Just got this from Verizon:
You should receive your check soon. View online
Your Samsung Galaxy Note7 refund has been processed.
We processed your refund due to the recent recall of your purchased Samsung Note7. You will receive a check in 2-3 weeks for the amount of $864.00, which includes the purchase price of the device, any purchased Note7 accessories, and any fees paid during your upgrade or exchange.
If you have not already upgraded your Note7, you qualify for special incentives when you upgrade to a new device. The easiest way to upgrade is online:
• Customers upgrading to another Samsung device will receive a $100 bill credit. Customers upgrading to any other device will receive a $25 bill credit. Credits will be applied to your bill in 1-2 bill cycles.
• Upgrade fees will be waived at checkout.
• Plus, all orders receive free 2-day shipping.
• For detailed instructions and FAQs, please visit: go.vzw.com/note7faq.
After your order is processed, you will receive a special recovery box to return your Note7. Please send us your Note7 at your earliest convenience.
I have had no communication with them and intend to keep my phone until next Note comes out. I guess if they send me a check and I don't cash it and don't use their return box, I'd be okay for a while. This is pretty aggressive I'd say.
kat3k said:
Just got this from Verizon:
You should receive your check soon. View online
Your Samsung Galaxy Note7 refund has been processed.
We processed your refund due to the recent recall of your purchased Samsung Note7. You will receive a check in 2-3 weeks for the amount of $864.00, which includes the purchase price of the device, any purchased Note7 accessories, and any fees paid during your upgrade or exchange.
If you have not already upgraded your Note7, you qualify for special incentives when you upgrade to a new device. The easiest way to upgrade is online:
• Customers upgrading to another Samsung device will receive a $100 bill credit. Customers upgrading to any other device will receive a $25 bill credit. Credits will be applied to your bill in 1-2 bill cycles.
• Upgrade fees will be waived at checkout.
• Plus, all orders receive free 2-day shipping.
• For detailed instructions and FAQs, please visit: go.vzw.com/note7faq.
After your order is processed, you will receive a special recovery box to return your Note7. Please send us your Note7 at your earliest convenience.
I have had no communication with them and intend to keep my phone until next Note comes out. I guess if they send me a check and I don't cash it and don't use their return box, I'd be okay for a while. This is pretty aggressive I'd say.
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Wow, this is interesting. Have you done anything that would make Verizon think that you're no longer using your Note 7? Also was this in an email or text? I've been getting intermittent texts about returning the phone, but they all say the same thing about the voluntary recall.
Just checked my verizon account, my line no longer shows a phone payment charge, just the line access charge. Interesting. Any way to take advantage of this situation? lol
Shredder96 said:
Wow, this is interesting. Have you done anything that would make Verizon think that you're no longer using your Note 7? Also was this in an email or text? I've been getting intermittent texts about returning the phone, but they all say the same thing about the voluntary recall.
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I have kept a very low profile and done nothing to make them think I am returning it or not using it. I get the periodic stock text, but nothing like this. If I were to accept the refund, I would think they might be able to blacklist my IMEI, and it would seem logical if I receive payment I would not longer own the phone. I guess we'll have to wait and see.
kat3k said:
I have kept a very low profile and done nothing to make them think I am returning it or not using it. I get the periodic stock text, but nothing like this. If I were to accept the refund, I would think they might be able to blacklist my IMEI, and it would seem logical if I receive payment I would not longer own the phone. I guess we'll have to wait and see.
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Definitely keep me posted, that's quite the scenario
Sent from my SM-N930V using Tapatalk
Shredder96 said:
Definitely keep me posted, that's quite the scenario
Sent from my SM-N930V using Tapatalk
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Thanks. I will. My current plan is to ignore the refund if they send it, as well as any return box they might send. I'll be horse that gets led to water, but I won't drink!
I got a note 7 right when the new batch released which I think was around September 21st and I've had mine since. As soon as the second recall was announced around Oct 10th Verizon wiped it clean from my account even though I still had it. It also showed my upgrade available so I got a Pixel XL which I then exchanged for the V20 and I still have the Note 7 as I type this. I even spoke with Verizon on the phone and the girl said my account shows no record of me having a Note 7, so I'm keeping it. I just use it as a wi-fi device now. If Verizon had any intentions of charging for the device they would have waited until it was returned before issuing any refunds or erasing from people's account.
i think you folks who bought them from Verizon are getting these freebies. i bought mine from a small affiliate store and am not seeing refunds.
imucarmen said:
I got a note 7 right when the new batch released which I think was around September 21st and I've had mine since. As soon as the second recall was announced around Oct 10th Verizon wiped it clean from my account even though I still had it. It also showed my upgrade available so I got a Pixel XL which I then exchanged for the V20 and I still have the Note 7 as I type this. I even spoke with Verizon on the phone and the girl said my account shows no record of me having a Note 7, so I'm keeping it. I just use it as a wi-fi device now. If Verizon had any intentions of charging for the device they would have waited until it was returned before issuing any refunds or erasing from people's account.
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Yeah I got my replacement the first day they were available -- this must when the payments were cancelled. Has anyone on Verizon with a note 7 not had their payments taken care of?
When the 2nd recall was announced verizon refunded me all the payments i had made and they gave me my upgrade back, i upgraded to the V20 and still have my note 7. Samsung sent me a box to send it back but i never did that was a month ago
i still have the og note 7. got it right before the recall hit in september. . as far as i can tell its free for me as well. i made one payment and was even refunded for that!! LoL