[Q] com.android.phone stopped! - Galaxy Note 3 Q&A, Help & Troubleshooting

hi guys
i just erased and reset my note 3 its on stock rom that it shipped with, although i have rooted the device
so right after it turns on post erase and factory reset i get the following error
unfortunately the process com.android.phone has stopped
i know other threads have been made regarding this but what im surprised about is that my phone has just been reset and is literally clean [save for the sd card in place] why would i still get this error?

d3aded said:
hi guys
i just erased and reset my note 3 its on stock rom that it shipped with, although i have rooted the device
so right after it turns on post erase and factory reset i get the following error
unfortunately the process com.android.phone has stopped
i know other threads have been made regarding this but what im surprised about is that my phone has just been reset and is literally clean [save for the sd card in place] why would i still get this error?
Click to expand...
Click to collapse
Another user had a similar error, it turned out to be the sim card causing it, when he swapped it for another it worked fine and the error stopped.

radicalisto said:
Another user had a similar error, it turned out to be the sim card causing it, when he swapped it for another it worked fine and the error stopped.
Click to expand...
Click to collapse
but i have been using this sim card before this restore as well without any problems
update: even removing the sim brings up the error

Try reflashing stock on it again and see what happens, maybe a bad root?
---------- Post added at 03:37 AM ---------- Previous post was at 03:30 AM ----------
Try taking out the SD Card also and booting up see if it still happens.

that bad-locky user is me !!!!!!!!!!!1
yes ,
i had same problem and searched on google , all the lines , the the topics and ask from most of developers on xda !!
but no one knows what is the problem .
i don't want to tell the story again , but just want to share with u , the problem is cause of the new modem ( or baseband ) !!
my sim card worked like charm on 4.3 ( my baseband was MJ7 ) , but after upgrated to polish 4.4 , after restart my phone this f*** error appear and is waiting for me to press " ok " !!
please be informed that no way back to 4.3 !!! , and this error will be remain on all custom 4.4 that are available on the xda , cause all of them are based on NA6 ... so all of them have the same baseband !!
plus , don't try to flash any 4.3 baseband on 4.4 , i did that before and (( thanks god my phone is still alive )) i thought my phone was fu*** up !! every time i rebooted my phone , it had rebooted twice !!! first time came up with the error and after 3 sec it rebooted by itself and come up without error !!!!! + sometime it shut-down by itself ...
actually , this problem will not resolve with any reset , factory reset , clean install , wipe cache ...
so we should wait and crossing or finger to receive our region's 4.4 .
I'm on Iran , as u may knows my country is on global sanction , so i bought my phone from Dubai and sumsung added my language to dubai version MJ7.
i should wait for 4.4 update for MJ7 modem . but i'm confusing , why all of 4.4 modems are NA6 till now ? what should i do if Dubai receive 4.4 NA6 update instead of different modem !!!
so :
-please share with me if u find any other solution . thank u
-a question , what was your previous baseband ? and what is your new one ?
-put your phone on airplan and restart your phone , do you still have the F*** error ?

Related

Note n9005 kitkat problem Fix

hi there people i know ur having soo much issues with the note 3 n9005 version on kitkat and for long time i m facing so meny problems like phone get stuck in samsung logo and crashes and all the above so i have a fix for u guys and let me share it with u if that helps i recently flashed the XSI version which is Saudi Arabian version on my Polish phone and for some how its not giving me any errors for now and its release 0005 something i dont know but for the first time it works and i m using my phone and its not poping any errors...
SO HERE WHAT U NEED TO DO:-
flash the rom via odin (http://www.sammobile.com/firmwares/3/?download=30198)
if u get a freeze ing the activation just quickly finish the activation if not the WIPE DATA & CACHE and then ACTIVATE.
and dont use ur old or previous google account on ur phone it will bring the backup and the backup will bring the bugs and all te nonsence back to your phone so make a new GOOGLE ID and SAMSUNG ID for app downloading..
and what ever u do dont update your phone it will take you back to your previous firmware and u will face your problems again. SO do this to prevent it from updating wait till the real fix comes out..... got settings - General - Application manager - ALL - scroll down and find 2xSoftware Updates and FORCE STOP them both and when you connect to the wifi it wont update
and ENJOY
Hope that it helps you out as it helped me

HELP my N9005 bugs after I flash stock firmware

DAY 1: My phone bootloops when i flashed a modem. So I flashed a firmware base on my country (Philippines N9005XXUEND6). I used odin 3.09 for flashing, did check the FRESET TIME, AUTOREBOOT, AP BOX and BOOTLOADER UPDATE.. It was successful but on the homescreen, "setup wizard has stopped" flashes on screen so I factory reset via stock recovery, then it runs ok.. Set up is done,. But another problems are:
1. entering camera, it shows black screen then says "warning: camera failed".
2. entering the phone dialler it takes seconds to respond
3. music is freezes
4. unlocking the phone it takes seconds to open
5.wakelock takes seconds also to respond
6. no sound
N9005XXUEND6 is the firmware I flashed.
DAY 2: I flashed a different firmwares XXUEND5, XXUENB4, but i notice that i after flashing, no setup wizard in the homescreen. It is the same settings,wallpaper and i have the messages and conversations in my inbox. It looks like the firmware didnt update but i look up in the baseband and build version it does change.. A friend of mind says that after flashing a firmware setup wizard must pop on the screen but mine doesnt.HELP ME MASTERS.. Im losing hope..
I cant figure out the problem, my drivers is installed, i have the firmwares, odin 3.09, and all required tools for flashing
please help me masters.. I did trying reflash the firware and do the reset, the problem persist.. thanks in advance
I have a similar problem, but I think yours is much more simpler hopefully
You find the data unchanged because you didn't do a factory reset
To do so, turn off your phone then open recovery mode by pressing VOLUME+, HOME & POWER buttons together until it opens
Choose Wipe Data/ Factory Reset --> Yes
then reboot your phone
My phone turned out to have a RAM problem and still haven't fixed it, it will cost me a lot especially that I voided my warranty because I rooted the phone
The same problem exactly!!! And I do all reset severel times! Help us!!!
Garri1980 said:
The same problem exactly!!! And I do all reset severel times! Help us!!!
Click to expand...
Click to collapse
If you could fix it don't forget to tell us about it
BTW I found a post online that says the problem could be due to separated camera from the motherboard
So if you don't have warranty as myself you should get it to maintenance service and tell them to check the camera
moustafaatchy said:
I have a similar problem, but I think yours is much more simpler hopefully
You find the data unchanged because you didn't do a factory reset
To do so, turn off your phone then open recovery mode by pressing VOLUME+, HOME & POWER buttons together until it opens
Choose Wipe Data/ Factory Reset --> Yes
then reboot your phone
My phone turned out to have a RAM problem and still haven't fixed it, it will cost me a lot especially that I voided my warranty because I rooted the phone
Click to expand...
Click to collapse
-i did that also sir but the problem persist..
moustafaatchy said:
If you could fix it don't forget to tell us about it
BTW I found a post online that says the problem could be due to separated camera from the motherboard
So if you don't have warranty as myself you should get it to maintenance service and tell them to check the camera
Click to expand...
Click to collapse
- Sir before i flash the modem, the phone works flawlessly but when it bootloops and i flash a stock firmware the other day the problem began to appear..
ian_drimworld73 said:
- Sir before i flash the modem, the phone works flawlessly but when it bootloops and i flash a stock firmware the other day the problem began to appear..
Click to expand...
Click to collapse
What is your Knox Warranty Void status ?
if it's still 0x0, you should send it to Samsung service
moustafaatchy said:
What is your Knox Warranty Void status ?
if it's still 0x0, you should send it to Samsung service
Click to expand...
Click to collapse
-0x1
ian_drimworld73 said:
-0x1
Click to expand...
Click to collapse
Then I guess your problem is like mine .. it could be hardware related :\
After I installed this ROM I found the camera working but not video camera and still can't play videos but there are no hangs
It still has problems but it sort of confirmed that I have a hardware problem
You need to be rooted
It's an AOSP ROM without Samsung Touchwiz ..
http://downloadandroidrom.com/file/...esurrection_Remix_KK_v5.0.9-20140416-hlte.zip
http://mirror41.downloadandroidrom....ock-4.4.2-20140207-signed.zip?token=866958839
Boot into Recovery .. Do a Factory Reset .. then flash the ROM then the gapps
moustafaatchy said:
Then I guess your problem is like mine .. it could be hardware related :\
After I installed this ROM I found the camera working but not video camera and still can't play videos but there are no hangs
It still has problems but it sort of confirmed that I have a hardware problem
You need to be rooted
It's an AOSP ROM without Samsung Touchwiz ..
http://downloadandroidrom.com/file/...esurrection_Remix_KK_v5.0.9-20140416-hlte.zip
http://mirror41.downloadandroidrom....ock-4.4.2-20140207-signed.zip?token=866958839
Boot into Recovery .. Do a Factory Reset .. then flash the ROM then the gapps
Click to expand...
Click to collapse
-thanks for the info sir.. but i guess its not hardware because i handle the phone carefully and it does not drop on the floor. I will thanks
-go to recovery, wipe data
- go to download mode, reflash via odin
reboot
arinsms said:
-go to recovery, wipe data
- go to download mode, reflash via odin
reboot
Click to expand...
Click to collapse
-I did that several times sir. still no luck
Hey, did you burn plywood the correct version of rum for your device? Moreover, you must make fool wipe, what version you had before making the root? That if there is a 4.3 to try to go back to 4.4.2
Sorry for bed English
Sent from my SM-N900 using XDA Free mobile app
ian_drimworld73 said:
-thanks for the info sir.. but i guess its not hardware because i handle the phone carefully and it does not drop on the floor. I will thanks
Click to expand...
Click to collapse
You said you tried updating the firmware of your region and the problem persists .. You should let someone flash the software using a BOX (not just using odin) (preferably go to Samsung)
if it's not solved then it's most probably a hardware problem .. I didn't drop my phone either but that's not necessary
Same problems with my n9005
ian_drimworld73 said:
DAY 1: My phone bootloops when i flashed a modem. So I flashed a firmware base on my country (Philippines N9005XXUEND6). I used odin 3.09 for flashing, did check the FRESET TIME, AUTOREBOOT, AP BOX and BOOTLOADER UPDATE.. It was successful but on the homescreen, "setup wizard has stopped" flashes on screen so I factory reset via stock recovery, then it runs ok.. Set up is done,. But another problems are:
1. entering camera, it shows black screen then says "warning: camera failed".
2. entering the phone dialler it takes seconds to respond
3. music is freezes
4. unlocking the phone it takes seconds to open
5.wakelock takes seconds also to respond
6. no sound
N9005XXUEND6 is the firmware I flashed.
DAY 2: I flashed a different firmwares XXUEND5, XXUENB4, but i notice that i after flashing, no setup wizard in the homescreen. It is the same settings,wallpaper and i have the messages and conversations in my inbox. It looks like the firmware didnt update but i look up in the baseband and build version it does change.. A friend of mind says that after flashing a firmware setup wizard must pop on the screen but mine doesnt.HELP ME MASTERS.. Im losing hope..
I cant figure out the problem, my drivers is installed, i have the firmwares, odin 3.09, and all required tools for flashing
please help me masters.. I did trying reflash the firware and do the reset, the problem persist.. thanks in advance
Click to expand...
Click to collapse
Hello guys what is described up is happening same to me ... tryied to update firmware from sammobile with a stock firmware Vodafone Romania and Odin show me some new lines when it updates like NON NHUL and a TGZ ZT etc ... suddenly failed to update .. and the phone freezed ... messagge was FAILED to update .. I did a restart and the two comps showed and the text : failed to upgrade firmware etc etc ... try use emergency firmware update trough kies ... restarted V Down +home +power : ) tryied to reinstal my fisrt NC2 Poland firmware succeded but
1. no sound
no camera
no music I guess That is a problem with the new Firmware ?Q? Probably we can ask MR. Chainfire or someone hwo knows ? I tryied all things ... but nothing happened even to restore data from kies /backup/trough Odin reflash old backup with TRP/CWM.
ANY ADVISE ? Never download even from sammobile or sammupdate if they say is ok if you never saw someone hwo succes
NEWS : I've noticed that suddenly when try to update again my Note3 shows only one language Chinese , probably becouse this new update NF at the end is for chinese exinos ????
1.Tryied to install CM last nightlies ...now the device work lmost 90%.
Bugs : No sound yet ...but i can acces settings sounds
E-mail has stoped
When i receive a call the phone shows answer/reject mode ..when i answer the phone become black screen amd keep vibrate.
Trying to call ...the phone call wizard has stoped wait/stop.
Things solved : Again can send and receive sms/mms
Camera works again and flashes
Sec android wizard works ...
Pit file euro open worked. I'm still having problems .
I checked. Again to see ...i tryied to install a singapore firmware nf6 I guess that was the problem.
solved mine
pisicutumic said:
Hello guys what is described up is happening same to me ... tryied to update firmware from sammobile with a stock firmware Vodafone Romania and Odin show me some new lines when it updates like NON NHUL and a TGZ ZT etc ... suddenly failed to update .. and the phone freezed ... messagge was FAILED to update .. I did a restart and the two comps showed and the text : failed to upgrade firmware etc etc ... try use emergency firmware update trough kies ... restarted V Down +home +power : ) tryied to reinstal my fisrt NC2 Poland firmware succeded but
1. no sound
no camera
no music I guess That is a problem with the new Firmware ?Q? Probably we can ask MR. Chainfire or someone hwo knows ? I tryied all things ... but nothing happened even to restore data from kies /backup/trough Odin reflash old backup with TRP/CWM.
ANY ADVISE ? Never download even from sammobile or sammupdate if they say is ok if you never saw someone hwo succes
NEWS : I've noticed that suddenly when try to update again my Note3 shows only one language Chinese , probably becouse this new update NF at the end is for chinese exinos ????
1.Tryied to install CM last nightlies ...now the device work lmost 90%.
Bugs : No sound yet ...but i can acces settings sounds
E-mail has stoped
When i receive a call the phone shows answer/reject mode ..when i answer the phone become black screen amd keep vibrate.
Trying to call ...the phone call wizard has stoped wait/stop.
Things solved : Again can send and receive sms/mms
Camera works again and flashes
Sec android wizard works ...
Pit file euro open worked. I'm still having problems .
I checked. Again to see ...i tryied to install a singapore firmware nf6 I guess that was the problem.
Click to expand...
Click to collapse
-bro my note3 is back.. just flash the singapore latest firmware at flash it via odin your problem will be solved! Godbless
NEWS
ian_drimworld73 said:
-bro my note3 is back.. just flash the singapore latest firmware at flash it via odin your problem will be solved! Godbless
Click to expand...
Click to collapse
I saw now the CSC is XSP this is the only prb but also is csc free no bloatware.also you can root back again and you can restore your old settings except :
1. CSC settings and APP settings that camed with your original firmware
2. when insert your sim back you will be notified to update internet settings to your provider ( for me Vodafone RO) , you can change them back to google.com . is ok THX for your apreciation.

[Q] downgrade issue

hey guys i have an annoying problem....
i am using custom rom lollipop 5.1 for a while (about 4 months) and i am just done from all these bugs and laggs so i decided to go back to kitkat 4.4.2 (factory firmware) from sammobile and downgrade the phone.
i download it from sammobile and the file is clearly perfect no corruption in it
it used it before and it was working pretty awesome.
now when i installed it , it shows a ( Ø ) symbol in network signal bars.
i tried to reconnect to any mobile network by i couldn't.
i tried to press on software updates but it says "registration failed" .
when i tried to backup the previous custom on it gives me the same error.
i knows now that the problem from Modem.bin but i don't know why it gives me registration failed
please help me guys i cant now receive any call...don't tell me to try to do any thing in the setting cuz i tried every singe thing.
Thanks
alizaki123 said:
hey guys i have an annoying problem....
i am using custom rom lollipop 5.1 for a while (about 4 months) and i am just done from all these bugs and laggs so i decided to go back to kitkat 4.4.2 (factory firmware) from sammobile and downgrade the phone.
i download it from sammobile and the file is clearly perfect no corruption in it
it used it before and it was working pretty awesome.
now when i installed it , it shows a ( Ø ) symbol in network signal bars.
i tried to reconnect to any mobile network by i couldn't.
i tried to press on software updates but it says "registration failed" .
when i tried to backup the previous custom on it gives me the same error.
i knows now that the problem from Modem.bin but i don't know why it gives me registration failed
please help me guys i cant now receive any call...don't tell me to try to do any thing in the setting cuz i tried every singe thing.
Thanks
Click to expand...
Click to collapse
Hi,
Search for modem that from your region and install it via ODIN/Custom recovery, or restore your EFS backup.
Edit: Glad to hear that your problem was solved.
krasCGQ said:
Hi,
Search for modem that from your region and install it via ODIN/Custom recovery, or restore your EFS backup.
Click to expand...
Click to collapse
Thanks a lot ... it works (Y)

Wifi trouble

So i decided to upgrade my Note3 N9005 to Lollipop Android 5.0 .. and i got an official Rom form sammobile ( N9005XXUGBOB6_N9005XEOGBOA4_XEO) ... every thing was running perfectly till i successfully loaded the rom using odin ... the wifi toggle in the first setup was grayed out ,so i skipped all of those steps .. entered the settings and found that when i slide the wifi toggle on , it only turns to grey , and nothing happens at all
so i booted recovery and made a factory reset and deleted cache .. but nothing happened .. then i reflashed the Rom , yet nothing happened. and i tried almost every solution i found online .. i flashed modem files , got a custom kernel , i even flashed another lollipop version , but nothing happened , so i thought desperately that rolling back to kitkat 4.4.2 might get my problem solved , yet nothing happened ,, the wifi toggle never turns the wifi on .. so i thought that it might be a hardware error .. but the bluetooth is running smoothly on both lollipop and kitkat so obviously it is not a hardware error
i'd appreciate any help getting my wifi back alive please
Wifi chip got broken during flash. Go and change it.
Sent from my Limited Edition Note 3 LTE using Super Tapatalk

[HELP] its Urgent,Important,why no one cansolve it??????

PLZ help me on this guys , im going mad on this
HOW TO SOLVE THE " DM-VERITY VERIFICATION FAILED NEED TO CHECK DRK FIRST " or when i install a stock rom this one first appears bUt not in reCovery " DEVICE DOESNT HAVE DRK , INSTALL DRK " ????????
it all happened after i deleted my imei then succesfully restored it with backup when downgrading from that god forsaken CM13 made by raymanFX (it was build 8 i think) , now OTAs and Security patches all face this issue in recovery when installing after being downloaded , now im in middle of nowwhere with no backup and ive tried everything but none works and im not a hacker nor an information thief just a member waiting for HELP... (SM-N910H)
:crying::crying::crying::crying::crying::crying:
! THERE IS NO OFFICIAL SAM CUSTOMER SERVICE IN MY CITY AND mobile merchants are not TRUSTWORTHY !
Someone told me that i need to find a cert file for my Phone and i found it , how is it related to DRK and what should i do with it??
Whatever happens to the phone, if the phone turns on, doesnt have any hardware issue it can be revived.
The universal method is flashing stock firmware through odin
Download your country's note 4 firmware from sammobile and flash it through odin
Works most of the time
For any more help pm m!
yeah. try flashing samsung stock firmware with odin. have you done it
Sent from my SM-N920G using Tapatalk
YEP Odin flash is most of the time a good fix.
ankahuja said:
Whatever happens to the phone, if the phone turns on, doesnt have any hardware issue it can be revived.
The universal method is flashing stock firmware through odin
Download your country's note 4 firmware from sammobile and flash it through odin
Works most of the time
For any more help pm m!
Click to expand...
Click to collapse
well . odin was the first thing to try i have gone even far far away from odin and non works . but a video on youtube got my attention , a guy with a s6 edge had this problem and fixed with some sort of software (i attached it) , a friend of mine says that its sth called BOX and i dont understand him !https://www.youtube.com/watch?v=HlMQQPpqELI
ArmanFGT said:
well . odin was the first thing to try i have gone even far far away from odin and non works . but a video on youtube got my attention , a guy with a s6 edge had this problem and fixed with some sort of software (i attached it) , a friend of mine says that its sth called BOX and i dont understand him !https://www.youtube.com/watch?v=HlMQQPpqELI
Click to expand...
Click to collapse
See here: http://forum.xda-developers.com/note-4/help/dm-verity-verification-failed-recovery-t2945531
Use google and search for
Note 4 DM-VERITY VERIFICATION FAILED
You get a 100 hits.
The same occurred for my LG G3 D855 which has erased its IMEI just for trying 'restore upgrade errors' in the LG mobile support tool. From that onwards I have firmly decided not to flash manually in any way except when official upgrades / uupdates are released via KIES or via OTA update.
Please do not flash by your own as it is always risky. It is not a PC where you can take out the affected hard disk and fix it in a working PC and backup the data.
To all manual flashing persons :
If your phone succeeds in manual flashing, donnot brain wash others to do the same. Not all persons always do R & D in android like you.
sudhakar35 said:
The same occurred for my LG G3 D855 which has erased its IMEI just for trying 'restore upgrade errors' in the LG mobile support tool. From that onwards I have firmly decided not to flash manually in any way except when official upgrades / uupdates are released via KIES or via OTA update.
Please do not flash by your own as it is always risky. It is not a PC where you can take out the affected hard disk and fix it in a working PC and backup the data.
To all manual flashing persons :
If your phone succeeds in manual flashing, donnot brain wash others to do the same. Not all persons always do R & D in android like you.
Click to expand...
Click to collapse
Thanks for the reply but the main problem is that any OTA that comes to note 4 i download them and the device says to restart to recovery to install the Update and i say yes but when it goes to recovery the recovery wont function well since it shows dm-verity error and supported API : 3 the update process fails to complete . My imei is as cool as always i havent had a problem with IMEI since i bought the phone
at least 10000 people have note 4 and none has had the problem ???? REALLY ?
seems like im pretty f***ed up
chappatti said:
See here: http://forum.xda-developers.com/note-4/help/dm-verity-verification-failed-recovery-t2945531
Use google and search for
Note 4 DM-VERITY VERIFICATION FAILED
You get a 100 hits.
Click to expand...
Click to collapse
dear chappati , according to that video i need a physical thing which is called a BOX and a software called GC PRO because that guy had my problem and fixed it with a clicking , but im reasearching for 5 months and nothing comes out . i need information PLZ
Hi, i used to had that problem too, when i first flash a custom rom to my N910G i back up my stock rom.. everthing including EFS.. after that then i wipe everything like normal procedure when u flash a rom. till then 1 day i wanna go back to stock rom i accidentally ticked EFS while i wanna restore that stock rom back up and then i thought it was nothing serious until i flash stock rom with odin and when i boot into stock recovery that dm-verity message was shown, did so much research but no luck. my n910G was on a Singapore firmware, that time it had a update i just try my luck by downloading the latest SG firmware and then that message was gone! m now already on MM no problems like that anymore
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