I have a verizon wirless moto x dev edition and I just found out that asurion (who I have to use with my protection plan) will NOT replace dev edition phones with dev edition phones. Instead they will replace with a standard moto x. I have since switched to square trade as they don't care and all they do i send out a check for the retail value of the phone.
chucky7910 said:
I have a verizon wirless moto x dev edition and I just found out that asurion (who I have to use with my protection plan) will NOT replace dev edition phones with dev edition phones. Instead they will replace with a standard moto x. I have since switched to square trade as they don't care and all they do i send out a check for the retail value of the phone.
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Uh, I suspect that's illegal. They can't warranty something and arbitrarily choose a substitute just because they feel like it, unless it's up front in the terms and conditions. Just like if Motorola warranties my Moto X, they can't arbitrarily choose to replace it with a RAZR or something.
Where'd you get this information?
binary visions said:
Uh, I suspect that's illegal. They can't warranty something and arbitrarily choose a substitute just because they feel like it, unless it's up front in the terms and conditions. Just like if Motorola warranties my Moto X, they can't arbitrarily choose to replace it with a RAZR or something.
Where'd you get this information?
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I called Asurion. They said that they only replace standard equipment... They don't have Dev editions to replace mine with.
chucky7910 said:
I called Asurion. They said that they only replace standard equipment... They don't have Dev editions to replace mine with.
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Funny, look at this from their agreement:
2. Our Options
At our option, we or the Authorized Service Center may provide substitute equipment or repair the Covered Property with substitute parts, of like kind, quality and functionality, that:
a. Have been refurbished, and may contain nonoriginal manufacturer parts; or
b. Are a different brand, model or color.
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Click to collapse
I guess that's not an insurance I would ever want to buy. Basically they're saying it's their discretion as to what constitutes a similar substitute. Screw that.
Basically they're saying they could give you something that's not even a Moto x. LOL
Always read the fine print.
Sent from my Moto X cellular telephone...
Yup, don't think I'll be using asurion ever again... Square trade is the way to go.
Square trade doesn't cover lost or stolen devices. Just so you know.
Sent from my XT1060
i had an awful asurion experience with my galaxy nexus. they kept sending me faulty refurbished pieces of $hi7. One with a broken charge port, another with faulty radio and broken speaker, and the last one with way spottier connection than my first galaxy nexus. I finally gave up sending them phones and dealt with the connection until buying the moto x now. i'll never use their service again. i've just decided to put money into a savings every paycheck towards my own "phone insurance" plan.
This goes both ways though. Back in the day my buddy had a DROID Eris. It reached its EOL and he cracked the screen. Asurion replaced it with a brand new DROID Incredible as it was considered its substitute.
I buy phones unlocked and don't insure them. Overall just doesn't seem worth. TMo insures not for free though which I love.
Sent from my Nexus 7
elpeterson said:
This goes both ways though. Back in the day my buddy had a DROID Eris. It reached its EOL and he cracked the screen. Asurion replaced it with a brand new DROID Incredible as it was considered its substitute.
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That's typically how insurance works, though. Usually the verbiage is "equal or greater value" - a regular Moto X is not equal or greater value than a developer edition.
I purchased my warranty through squaretrade and haven't had to use it thankfully. I'm on verizon and bought the developer edition. I called square's customer support and expressed concerns about my phone being replaced with a regular version and the agent actually changed the name of my device to 'Motorola Verizon Device' so they would be forced to read my receipt and see it was a special device. Hopefully this will help should I have to use their service.
binary visions said:
That's typically how insurance works, though. Usually the verbiage is "equal or greater value" - a regular Moto X is not equal or greater value than a developer edition.
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Click to collapse
I agree. Their line of thinking though is its a developer device and all they are going to do is replace it with a regular one. My recommendation to anyone considering insurance is to just put away $10 a month for the entirety that you own your phone. If you don't use it, awesome take the money and get a new phone with it and then repeat the process.
elpeterson said:
I agree. Their line of thinking though is its a developer device and all they are going to do is replace it with a regular one. My recommendation to anyone considering insurance is to just put away $10 a month for the entirety that you own your phone. If you don't use it, awesome take the money and get a new phone with it and then repeat the process.
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Click to collapse
I generally don't think it's a good idea to insure things that you can afford to replace.
Insurance as an industry wouldn't work if it was a good bet, so it's something you should weigh. Are you the type to break or lose a phone? Is it really going to be hard for you to scrape up a few hundred bucks if the worst happens? Maybe that's a good reason to buy insurance. For a majority of users, though, who aren't regularly destroying phones and have normal credit cards and savings accounts, it's almost always going to be a better choice to replace a phone as needed (or buy a good case) instead of buying the insurance.
You buy medical insurance, or life insurance, or car insurance, because most people can't even begin to pay for those things without it - or the risk is so high if the worst happens. Phones? Laptops? Televisions? Replace as needed unless you really can't afford it (and if you can't afford it, maybe you should evaluate if you need the item to start with).
That's why don't buy the useless phone insurance people. The amount of money you pay monthly and deductible, you can as well pay for a used phone. Also you pay that for every phone you own, so basically throwing free money at useless insurance. It's not that phones cost thousands of dollars. Less than $650 any flagship, Moto used can easily get around or below $300.
binary visions said:
That's typically how insurance works, though. Usually the verbiage is "equal or greater value" - a regular Moto X is not equal or greater value than a developer edition.
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Click to collapse
That's called betterment, not insurance. Insurance is there to get you back, as close as possible, to where you were before the loss/damage/etc. Think "like kind and quality".
kirdroid said:
That's why don't buy the useless phone insurance people. The amount of money you pay monthly and deductible, you can as well pay for a used phone. Also you pay that for every phone you own, so basically throwing free money at useless insurance. It's not that phones cost thousands of dollars. Less than $650 any flagship, Moto used to can easily get around or below $300.
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Click to collapse
Yeah, people don't seem to understand how bad a deal phone insurance is, especially for a less expensive phone like the Moto X.
7.99*24+100 deductible if you do break and you're already at 300 bucks. The only conceivable way insurance makes sense is if you break a flagship phone the first week of ownership.
And that's why I purchased the Motorola insurance. Lower deductible and only $85 for the warranty. They just won't replace if it's lost...I've NEVER lost and of my unlocked bootloader phones using avast
Sent from my XT1053 using xda app-developers app
needleyepoke said:
And that's why I purchased the Motorola insurance. Lower deductible and only $85 for the warranty. They just won't replace if it's lost...I've NEVER lost and of my unlocked bootloader phones using avast
Sent from my XT1053 using xda app-developers app
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Click to collapse
I tried to purchase the insurance through Moto when I got the phone, it went through just fine but I got a call the next day from them saying it was a mistake and they couldn't insure the phone so I had to sign up for Asurion. Now, you an be sure I'm going to hit VZW and remove that from my monthly charges and just take the money that I would be paying and put it into savings JIC.
matjmonk said:
I tried to purchase the insurance through Moto when I got the phone, it went through just fine but I got a call the next day from them saying it was a mistake and they couldn't insure the phone so I had to sign up for Asurion. Now, you an be sure I'm going to hit VZW and remove that from my monthly charges and just take the money that I would be paying and put it into savings JIC.
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Click to collapse
When I ordered mine they said I had 14 days to get the insurance. So I didn't pay for it till about 10 days. I of course unlocked the bootloader the first day I received it lol...
Thanks to this thread, I removed the asurion insurance from my verizon account.
Only used it twice or so since I've had service with verizon
Related
So tell me, does anyone have insurance on their "rooted" Nexus one? I'm thinking of getting one for mine, but not sure if T-mobile provides it, or is it a good idea to get it from them, if ever. Coz they don't carry the device.
Any suggestions? Thanks in advance!
I have insurance on my Non-Rooted Nexus. You can get it from t-mobile. But i dont believe you can have insurance one you root the nexus one. I believe it voids the warranty. I may be wrong. Heres some info:
Is PHP (Premium Handset Protection) available for this Nexus One?
Yes, PHP is available for the Nexus One.
How much does PHP Insurance cost?
PHP Insurance is $4.79 per month with a $130 deductible.
How long do I have to add PHP to my account?
To qualify for PHP insurance you must add the insurance to your T-Mobile account within the first 14 days of purchase.
Great News! Asurion’s Premium Handset Protection offered through T-Mobile is available on the Nexus One. For $4.79 per month, customers are protected from loss, theft and damage – even screen damage or water damage. There is a $130 deductible per approved claim, much lower than the full retail of $529. Asurion will replace your Nexus One with . . . a Nexus One. As with most buzz-generating, hot new phones, inventory availability can be an occasional problem. Its not that Asurion doesn’t want to replace your Nexus One with a Nexus One, we do! Should there be a brief inventory problem, Asurion will offer a few different options to affected customers.
I have insurance on my ROOTED phone. You can have it. While it is true that rooting voids your warranty this has nothing to do with insurance. So look at it this way. I have a rooted phone and I loose it. I file a claim as loss is covered under the insurance. How on earth are they going to know it was rooted? Make sense.
The other above info is what I was told.
One thing to note. I had insurance on my G1 that was something like $6 / mo when I transfered that to my N1 it went down to the $5 /mo. This is because T-mobile would extend the warranty on the G1 since it was one of their phones. They don't do that on the N1 since it isn't theirs. That is why it is a little cheaper.
As for how it is replaced since T-mobile doesn't have the Nexus. I was told that the insurance company was getting some for replacements. Until then if you had a claim and they didn't have any you would go directly to Google and order a new one. You would be responsible for the full upfront cost of an unsubsidized phone. They then would cut you a check for the phone minus the $130 deductible. Make Sense.
Oh also a point on the 14 days to activate insurance. This is also true however. Lets say you let the 14 days laps. As long as you haven't rooted your phone (that would have voided the warranty) if it is ever replaced by the manufacturer you then have another 14 days to activate the insurance from the point in time you get the replacement. That is how I got insurance on my G1. I forgot to call back in the 14 days and then couldn't get coverage. Then my home button died, T-mobile replaced it under warranty, I then had them activate the insurance. Also if are under insurance and if you have a replacement under warranty I would be sure to call T-mobile. Since that was likely taken care of directly through Google or HTC they may not know. Of course if you had an insurance claim for say water damage that they tried to deny because the SN didn't match what you originally bought you could say "Oh, did I mention that the water damage happened when it fell off the boat in 300' or water?" I must have written that SN down wrong and what you have on record must be right.
Hope that helps....
as a point of interest, state farm charges me $30 a year for insurance on my nexus one, with ZERO deductible..
that's $2.50 a month folks...
and they don't care if it's rooted, or you used it to hold up your car when you changed your oil.
Thank you for the information I'm goin with state farm.Hahaha.
Hmmm... Called Tmobile, they said my Nexus is currently insured... I made them double and triple check it, but they were positive bout this, I guess my insurance from my G1 is automatically transferred to the N1.
I still thank you for the response guys!
i'd cancel it and get a real policy that costs half and doesn't have a deductible... but that's just me..
Red MacGregor said:
as a point of interest, state farm charges me $30 a year for insurance on my nexus one, with ZERO deductible..
that's $2.50 a month folks...
and they don't care if it's rooted, or you used it to hold up your car when you changed your oil.
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Click to collapse
That's good to know and seems like a better way to go!
Oh you were for real? lol I thought you were just kidding, I dont have StateFarm as insurance though. They might not cover it.
Red MacGregor said:
i'd cancel it and get a real policy that costs half and doesn't have a deductible... but that's just me..
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Click to collapse
rjhay22 said:
Oh you were for real? lol I thought you were just kidding, I dont have StateFarm as insurance though. They might not cover it.
Click to expand...
Click to collapse
call whomever you're using, Farmers, whomever, they likely have a similar policy..
T-Mobile is charging a ridiculous premium for that policy
$4.79 a month is not something I miss.
uansari1 said:
$4.79 a month is not something I miss.
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Click to collapse
sure, the difference is only $30 a year... over two years an extra $60 on the price of the phone, unless you include the deductible, and it's an extra $190.. 1/3 of the cost of the original phone..
The original poster should call T-mobile again. As I mentioned in my post that the original insurance that I had on my G1 was more expensive. They may have changed it from the insurance that is something like $7/mo to the one that is about $5 ($4.75 or whatever). I got my phone early on so it is possible they are getting better at automating these things. Everyone was still trying to figure out this new Nexus thing when I got my phone.
I have to call my insurance company anyhow so I am going to ask about phone coverage. I have USAA though not State Farm. Even if they don't offer it I wouldn't switch to State Farm. We are saving $1800 a year and have more coverage and a lower deductible on our house compared to State Farm. My parents are now switching over to USAA. He said they will save $900 a year on their 4 cars/truck.
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Just call state farm and put it on your personal items policy. It's cheaper than Assurion ($3 per month) and they will pay 100% replacement with no deductible.
OutlawPro said:
Just call state farm and put it on your personal items policy. It's cheaper than Assurion ($3 per month) and they will pay 100% replacement with no deductible.
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+1
Been doing that since my 8125
My nexus one was stolen a couple days ago i called t–mobile they gave me the number for the insurance company called for Asurion I told them what happened, Then she said oh it looks like we don't carry nexus one no more,I sad what do you mean you do not carry this phone anymore are you ever gonna carry it, she said no it was discontinued and then said we can give you a comparable phone which was a motorola click or my touch, I can't even tell you what i said next i haven't decided what to do yet because i am still in disbelief.
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Insurance on a phone makes no sense. Also, filing an insurance claim for $500 is only going to hurt you. If you are that worried about it, just save up $500, stick it under your mattress and insure it yourself.
I just hung up with T-mobile who just hung up with Assurion and they stated that the insurance is NOT being dropped...he was actually surprised to hear that someone stated it was going to be dropped.
If they're out of stock then they try and pull what the OP stated which is send a comparable phone...even though none of those are even close to the sexy nexy....
+1 on the personal articles policy with State Farm, Farmers, Progressive, whomever you do your home/rent/car insurance through. No deductible, this is the kind of thing the policies are made for. and it's half the cost of Asurion or t-mobile premiums, and THEY have a deductible.
Before insuring your phone with your home/renter/auto insurance company make sure to get in writing that filing a claim for your phone won't count against you filing a claim. I asked my insurance company, SafeCo. They said that if I insured my phone and filed a claim then my month fee would increase and it would count against my record.
my nexus one got wet so i filed a claim and the told me the same thing that they dont make it anymore. I was like what the F*CK they said we can give a phone just like it the mytouch or cliq how in the hell is the mytouch or cliq anything like my nexus just because it has android???? lucky for me i disassembled my nexus clean it and left it open for 2 day and now it works
Will Asurion give us cash if we don't want the crappy phones they have in stock?
I still don't know what to do but i might just take whatever phone is worth the most and try to sell it and try to buy a nexus on ebay, But the only problem this is they give you a reconditioned phone. who knows what l will be able to sell it for and i'll still have to pay my 130 dollars deductible. It just would've been nice if they will be sent out an email to let me know about this.
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dwerk said:
I still don't know what to do but i might just take whatever phone is worth the most and try to sell it and try to buy a nexus on ebay, But the only problem this is they give you a reconditioned phone. who knows what l will be able to sell it for and i'll still have to pay my 130 dollars deductible. It just would've been nice if they will be sent out an email to let me know about this.
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Again...have you called them and asked them if they will give you $399 cash to buy a new Nexus One on your own? $529-130 = $399
maybe if they sent me two mytouch slides or an EVO but thats it
thewayne01 said:
Insurance on a phone makes no sense. Also, filing an insurance claim for $500 is only going to hurt you. If you are that worried about it, just save up $500, stick it under your mattress and insure it yourself.
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Click to collapse
If you don't know what you're talking about, keep your opinions to yourself. It does nothing to you to make a $500 claim on a personal items policy. If your insurance company count it against you, I suggest you get a new company. It's not like your auto or home policy, totally different. I also want to add, that at $3 a month, it would take you nearly 14 years to save $500. Some people like not having to put out another $500 if their phone breaks or is stolen. You're an idiot.
OutlawPro said:
If you don't know what you're talking about, keep your opinions to yourself. It does nothing to you to make a $500 claim on a personal items policy. If your insurance company count it against you, I suggest you get a new company. It's not like your auto or home policy, totally different. I also want to add, that at $3 a month, it would take you nearly 14 years to save $500. Some people like not having to put out another $500 if their phone breaks or is stolen. You're an idiot.
Click to expand...
Click to collapse
very much this.
if this is true then I'm canceling my insurance with tmo.
no point in paying them 6 bucks a month for nothing!
i called them yesterday and confirmed the ops findings.
Guys you should us square trade i got a 2 year warranty for $101.79 with tax and all. if they cant fix it they will give you what u paid for it $529 they are really good and i have used them for other phones.
here are some coupon code
Unique Coupon Code: 07P0CVRK4SG 30% off
seeking said:
maybe if they sent me two mytouch slides or an EVO but thats it
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Click to collapse
T-Mobile will start to carry the Samsung Galaxy later this month. Perhaps Asurion will agree that is a comparable phone. If something happened to you nexus then maybe you could get the Galaxy.
uansari1 said:
Again...have you called them and asked them if they will give you $399 cash to buy a new Nexus One on your own? $529-130 = $399
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Click to collapse
So I just called Asurion. At first, the woman told me that there's no way to know what would happen if I had to file a claim, and the only way to know is to actually file one. WTF?! I explained that if I would be precluded from getting a new N1 or the cash amount to purchase a new one (less the deductible, of course), that I would want to cancel my policy and that's why I need to know definitively whether or not they would give me a new N1 or cash, rather than an inferior phone. Anyway, I was able to talk to a manager. He said that at the moment, as long as Google is selling the phone from the website, if we file a claim and don't want a "comparable phone", we can order the phone ourselves and submit the receipt to be reimbursed in the amount over the deductible. Also, he pointed out that what constitutes a "comparable phone" is always changing. Today it's an HD2, Cliq, or MyTouch Slide. Tomorrow it could be something else with a faster processor, more RAM, etc. (Samsung Galaxy).
Hi everyone, I, just like many of you, am enjoying my new droid x. This is my first android phone, and for the past three years i've used an iPhone. At&t's coverage sucks and I was tired of jailbreaking my phone to get it to do what I wanted to do so I switched and am quite happy i did so far.
The one thing I will say is Apple has outstanding warranty support and if you drop the phone in water it only costs $199 for a replacement, which is expensive but a far cry from say $600. I'm not quite sure what to do when it comes to the droid x. Has anyone ever used asurion and have any issues with them? Also how is motorola when it comes to dealing with defect issues? I'm considering going with squaretrade and was wondering what everyones thoughts are on all this or if I should even bother with insurance period. Generally Im gentle with my phones but it would suck to have to pay $600 for a new one should I drop it or what not.
Sent from my DROIDX using XDA App
I too wonder what the best option is. I hate to pay another 10 bucks a month but I know I would hate it much more trying to replace an accident on a 600 dollar phone.
Try some of the bigger car insurance companies. I know here in ky state farm will insure the iphone for 25 dollars a year. I haven't asked about the droid x yet.
Sent from my DROIDX using XDA App
asurion
here is the low down on asurion its $6.99 a month for accidental coverage with a $90 deductible on smart phones and 50 on others there is also a 7.99 a month plan that is the same but adds one year of manufacture warranty on the device. that being said i have 4 lines of service with verizon 2 of which are smart phones and i carry zero insurance im fairly careful with my phone and am very good at convincing tech support its is a warrenty issue but if i where to carry an insurance plan i would carry the 6.99 for a year then take it off thats 84 dollars a year and if its replaced its 174 you can get a certified like new phone from verizon for around that cost moto droid 220 so i think its a racket gl
siphyn said:
Hi everyone, I, just like many of you, am enjoying my new droid x. This is my first android phone, and for the past three years i've used an iPhone. At&t's coverage sucks and I was tired of jailbreaking my phone to get it to do what I wanted to do so I switched and am quite happy i did so far.
The one thing I will say is Apple has outstanding warranty support and if you drop the phone in water it only costs $199 for a replacement, which is expensive but a far cry from say $600. I'm not quite sure what to do when it comes to the droid x. Has anyone ever used asurion and have any issues with them? Also how is motorola when it comes to dealing with defect issues? I'm considering going with squaretrade and was wondering what everyones thoughts are on all this or if I should even bother with insurance period. Generally Im gentle with my phones but it would suck to have to pay $600 for a new one should I drop it or what not.
Sent from my DROIDX using XDA App
Click to expand...
Click to collapse
Asurion is good but not cheap. I've used it a couple times over the years and it is always fast and easy. You get a brand new phone (not a refurb) as you should for the money they charge. They also replace any accessories damaged/lost/stolen with the phone.
So if you are like me and prone to accidental drops here and there no matter how careful then it is worth it.
Trade Square Droid X 2 year Insurance $99
use code DROIDX
got this off slick deals
not sure if they are any good
Yeah I saw the droidx code for squaretrade. I don't know anyone that has used them though. Rolandroland, you said you have had good luck with asurion. When you file a claim with them how long does it usually take to get the replacement phone?
Sent from my DROIDX using XDA App
siphyn said:
Yeah I saw the droidx code for squaretrade. I don't know anyone that has used them though. Rolandroland, you said you have had good luck with asurion. When you file a claim with them how long does it usually take to get the replacement phone?
Sent from my DROIDX using XDA App
Click to expand...
Click to collapse
Once you file your claim and everything processes, i usually receive my phone within two-three business days (a week max)...
I've heard mixed reviews on Square Trade, but mostly positive in my reading. I got a warranty on my Flip Camera through them. Haven't had to use it yet (and hopefully won't) but I'm hoping for the best if it ever comes down to it.
There will be 3 Epics in my household come 8/31. I am wondering if we could get away with purchasing insurance for just one of the Epics, and have it cover all 3.
Do they record the serial number of the phone and tie it to each insurance policy? What about any other info that could tie a specific phone to the policy rather than just the phone model?
If not, I don't see how we couldn't have 1 policy cover all 3 phones. Thanks
quasi13 said:
There will be 3 Epics in my household come 8/31. I am wondering if we could get away with purchasing insurance for just one of the Epics, and have it cover all 3.
Do they record the serial number of the phone and tie it to each insurance policy? What about any other info that could tie a specific phone to the policy rather than just the phone model?
If not, I don't see how we couldn't have 1 policy cover all 3 phones. Thanks
Click to expand...
Click to collapse
Each phone is tied to a line. If Sprint was a GSM network then maybe you could go sim card swaps and maybe get away with it. However since each phone on CDMA networks is stuck to a phone number and thus a line, I am pretty sure they can tell which phone is being replaced.
e.g. if i have 3 phones with numbers 000-000-0000, 111-111-1111 and 222-222-2222, and phone 111-111-1111 breaks but only 000-000-0000 is insured, and I bring in 111-111-1111 to replace it as 000-000-0000 which is insured, any new phone they send me would be activated as 000-000-0000 in other words they'd see that they are activating a phone for a number already in use. I hope this idea makes some sense.
This will not work at all. If you DO decide to swap the phones around, you can't put in a claim or repair until the device has been active on that line for 30 days.
ben7337 said:
Each phone is tied to a line. If Sprint was a GSM network then maybe you could go sim card swaps and maybe get away with it. However since each phone on CDMA networks is stuck to a phone number and thus a line, I am pretty sure they can tell which phone is being replaced.
e.g. if i have 3 phones with numbers 000-000-0000, 111-111-1111 and 222-222-2222, and phone 111-111-1111 breaks but only 000-000-0000 is insured, and I bring in 111-111-1111 to replace it as 000-000-0000 which is insured, any new phone they send me would be activated as 000-000-0000 in other words they'd see that they are activating a phone for a number already in use. I hope this idea makes some sense.
Click to expand...
Click to collapse
Yes - that makes sense. Thanks for the quick reply and good info!
So at $7 per month and a $100 deductible, it would take 57 months to total the $500 off-contract price of the Epic.
If we got the insurance for all 3 phones, it'd be 1/3 the amount of time; 19 months to total $500 between us. The insurance still seems appealing (at least until used Epics start showing up on Ebay for ~$200).
If we wait until day 29 to add the Equipment Replacement Program, is accidental damage, theft, etc. covered for the first 4 weeks after the phone is purchased? (Does that 30-day satisfaction policy cover this?)
Thanks!
I was told by a sprint rep that the deductible for the Epic would be $150 - and you only get one replacement. Then they drop your insurance.
Actually... there is actually a loophole to have all your phones covered with only 1 insurance on your lines but I won't write it on here (sorry guys) and nothing is covered with the first 30 day policy except a return/exchange. Damage, theft, etc must be done thru insurance not thru the 30 day policy.
DirtyShroomz said:
Actually... there is actually a loophole to have all your phones covered with only 1 insurance on your lines but I won't write it on here (sorry guys) and nothing is covered with the first 30 day policy except a return/exchange. Damage, theft, etc must be done thru insurance not thru the 30 day policy.
Click to expand...
Click to collapse
Sorry to bother u bro, when u get a chance can u pm me about this?
Sent from my SPH-M910 using XDA App
quasi13 said:
There will be 3 Epics in my household come 8/31. I am wondering if we could get away with purchasing insurance for just one of the Epics, and have it cover all 3.
Do they record the serial number of the phone and tie it to each insurance policy? What about any other info that could tie a specific phone to the policy rather than just the phone model?
If not, I don't see how we couldn't have 1 policy cover all 3 phones. Thanks
Click to expand...
Click to collapse
Get the best buy insurance instead of the sprint insurance and you can do this. The best buy salesman actually suggested it to me when my wife and I bought the same phone. We are on a family plan and he just added one insurance policy. He said if either breaks just bring it in and we get a new one. Pretty sweet deal in my opinion.
Kcarpenter said:
I was told by a sprint rep that the deductible for the Epic would be $150 - and you only get one replacement. Then they drop your insurance.
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Click to collapse
You were told the wrong info. That rep was a moron.
richse said:
Get the best buy insurance instead of the sprint insurance and you can do this. The best buy salesman actually suggested it to me when my wife and I bought the same phone. We are on a family plan and he just added one insurance policy. He said if either breaks just bring it in and we get a new one. Pretty sweet deal in my opinion.
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I assume I'd have to buy the phone from them, too? I have a hard time giving BB my business, so, if that's the case, I'll have to pass.
Lots of odd information in here. Sprint's insurance is tied to a particular phone number, it has nothing to do with the phone, they cover whatever phone is on that number. There is a way to scam their system, but I won't be posting it. Best Buy lied to you. They lie to sell PSP. Their insurance is garbage, it used to be worth messing with back in the days of the Treo 600, but they changed it. I ended up causing such a scene over the change I got a Treo 650 for free. Sprints TEP is good because it covers manufacturer's defects too. I know you have a 1 year warranty, but that always take WEEKS to get settled. If your phone messes up with Sprint and is isn't physical, lost, or water the almost always replace it in store. If the phone can still make and receive calls they usually order a new one for you. I have gotten upgraded MANY times due to a phone being faulty. $7 is a lot of money over the course of a 1 or 2 year contract, especially considering there is still a $100 deductible if it is physical,lost or water. Given my history with phones and the fact that it covers manufacturer's defects and random issues for free, I always keep the insurance. If I was using a free or cheap phone I would pass though.
Just one additional thought OP, what you're describing is insurance fraud, sorry to say. it may not be huge insurance fraud but its fraud nonetheless.
Sent from my HERO200 using XDA App
ls3mach said:
Lots of odd information in here. Sprint's insurance is tied to a particular phone number, it has nothing to do with the phone, they cover whatever phone is on that number. There is a way to scam their system, but I won't be posting it. Best Buy lied to you. They lie to sell PSP. Their insurance is garbage, it used to be worth messing with back in the days of the Treo 600, but they changed it. I ended up causing such a scene over the change I got a Treo 650 for free. Sprints TEP is good because it covers manufacturer's defects too. I know you have a 1 year warranty, but that always take WEEKS to get settled. If your phone messes up with Sprint and is isn't physical, lost, or water the almost always replace it in store. If the phone can still make and receive calls they usually order a new one for you. I have gotten upgraded MANY times due to a phone being faulty. $7 is a lot of money over the course of a 1 or 2 year contract, especially considering there is still a $100 deductible if it is physical,lost or water. Given my history with phones and the fact that it covers manufacturer's defects and random issues for free, I always keep the insurance. If I was using a free or cheap phone I would pass though.
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The best buy insurance gets me a new phone even if I drop it off a building or in a pool. Sounds good to me! Tell me why its bad?
Sent from my HERO200 using XDA App
richse said:
The best buy insurance gets me a new phone even if I drop it off a building or in a pool. Sounds good to me! Tell me why its bad?
Sent from my HERO200 using XDA App
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Have you ever used the Best Buy insurance? It didn't work anything like what I was told or how you described when it actually came time to collect. My Sprint insurance netted me upgrades MULTIPLE times over as we have 15 or so lines. PPC6700>Mogul, Mogul>TP1, TP1>TP2, MotoQ>Intrepid. I have also gotten my phone replaced for something small every time I go to sell them so I can sell either a brand new one or a like new refurbished unit. I have actually made money on every upgrade I have done since my Treo650. I will never use BestBuy or their PSP again. I have bought them on about 10 items, in my life, only 1 time has it worked out for me. Even then it was not what I was promised and they basically just sent my item back to the manufacturer and foot the repair bill. That was after I had to speak with about 10 people finally ending up with a store GM. You can do what you want, but for my money I will stick with what has been working in my benefit since 2004. I will however buy my phones through Bestbuy or Radioshack to avoid the MIR.
I cannot even believe this discussion is real. The PSP for the Epic is $170, I believe that is before taxes are added. That works out to be the same price, save the deductible, and Sprint does in-store swap outs and repairs. They also overnight your phone for free if you do have to file an actual claim. I am on a Premier account so I wouldn't even get the full value of my $170 PSP, even if it wasn't garbage.
May I ask where you guys got the information that the deductible for the Epic is 150+?
A Square Trade warranty might work for you. I don't know if they would take a serial number down for a cell phone or not, but they do require a receipt so having three phones my set off a flag for them. There quote is $144.00 and a $50 deductible applies to some claims. They do have 30% off coupon regularly which would bring it to $100 and you have 30 days from product purchase to buy their warranty.
foolforfood said:
Just one additional thought OP, what you're describing is insurance fraud, sorry to say. it may not be huge insurance fraud but its fraud nonetheless.
Sent from my HERO200 using XDA App
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I was aware that it might be fraud before I posted, but it really depends fine print. I would expect this type of thing would be so obvious that they'd cover it in the fine print.
I gotta run though - I need to move my car to the driveway, fill up my pillow case with golf balls, and wait for the storms to roll in!
foolforfood said:
Just one additional thought OP, what you're describing is insurance fraud, sorry to say. it may not be huge insurance fraud but its fraud nonetheless.
Sent from my HERO200 using XDA App
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Wow. lol - He probably make you drive in the right lane and god forbid you speed.
quasi13 said:
I was aware that it might be fraud before I posted, but it really depends fine print. I would expect this type of thing would be so obvious that they'd cover it in the fine print.
I gotta run though - I need to move my car to the driveway, fill up my pillow case with golf balls, and wait for the storms to roll in!
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That's funny right there!
35% off Square Trade Coupon here http://slickdeals.net/forums/showthread.php?t=2194239 Not sure if you can buy in advance but liek I said, these coupons come up every couple weeks.
For those who passed the stressed and nightmare with the pre-order and ordered your new giant beauty. It is time to talk about the protection insurance we can get for our new gadget.
I, personally, don't like cases at all. I like my phone to be "naked" because I always like to get protection on my phone especially if I paid full price like my last 5 phones! The Nexus 6 is already beautiful and giant, and it will fall of your hand no matter how much careful you are. Putting a case will make it humongous! I am pretty sure that there are some members agree with me about not having cases on their phones . All my previous phones I bought were from BestBuy because of their awesome Geek Squad protection with $0 deductible and no limit for the claims (I know because I used to work their). However, they stopped the $0 deductible last September! They make it $150 delectable! It is time for me to find a new protection insurance for my new toy which cost me as everyone else $700+
Options are:
I know Square Trade will offer a protection for devices that purchased from anywhere. Which costs $5/month, 2 years for $99, or 3 years for $129 with $75 deductible. They have good reviews out there, but I have deal with them before.
On the other hand, Motorola site will offer protection as soon as they have N6 available like Moto X, but we don't know if they will have one version that works with every carrier like Google Store or not. Nothing for sure right now. Motorola will provide Moto care for phone that purchased from their website. Don't know the price yet! $129 for two years
Another option here:
Raistline said:
I have been looking around as well and if Moto Protection is not available, this one looks promising and reasonable: http://www.worthavegroup.com/product/cell-phone-insurance/
$138 initial cost for 2 years, or $69 for 1 years, (auto renewal an option) and it only has $50 deductible. They cover everything, including stolen devices, except for lost phones, nuclear war, or government seizure.
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I don't know if there are any options for us out there if you buy from Google Play Store.
Please share information you know for everyone.
If you can get Motorola's protection plan, that would be the way to go. I have it on both my Moto Xs. It's $85 up front and I think only $35 deductible, and they do advanced replacements.
I have been looking around as well and if Moto Protection is not available, this one looks promising and reasonable: http://www.worthavegroup.com/product/cell-phone-insurance/
$138 initial cost for 2 years, or $69 for 1 years, (auto renewal an option) and it only has $50 deductible. They cover everything, including stolen devices, except for lost phones, nuclear war, or government seizure.
Raistline said:
I have been looking around as well and if Moto Protection is not available, this one looks promising and reasonable: http://www.worthavegroup.com/product/cell-phone-insurance/
$138 initial cost for 2 years, or $69 for 1 years, (auto renewal an option) and it only has $50 deductible. They cover everything, including stolen devices, except for lost phones, nuclear war, or government seizure.
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That looks nice! I like paying upfront vs monthly. The deductible is very reasonable too!
Have you tried it before? How fast and reliable are they with dealing with claims?
I like Squaretrade. Next day replacement, only $100 for two years and still a pretty low deductible.
Theft isn't covered, but your homeowner's/renter's insurance likely already covers theft of a cellphone even when outside your home.
bassil2022 said:
That looks nice! I like paying upfront vs monthly. The deductible is very reasonable too!
Have you tried it before? How fast and reliable are they with dealing with claims?
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I have not used them before but they seem to be very well rated with no negative reviews that I can find. I am currently running without insurance since I have a Nexus 4 and a device replacement for a new phone is not much more than Insurance + deductible. But since I will bet getting a $700 phone I will be getting insurance since the total replacement price will be less than half of the price of a new phone. That and I will be more confident using it without a case which is very appealing to me.
If you have home owners or renters insurance add stuff like a cell phone, camera equipment, jewelry etc on as a rider.
I insure about 17k of equipment including ipads etc for 22/month though state Farm.
Anyone know how Assurion from VZW (TEP) might work on this phone, particularly if VZW doesn't actually carry or sell it?
I know I asked when I activated my Moto X off contract as I wanted to be sure that I kept unlimited data, and I asked how the insurance works since I bought it from Moto. The rep told me it would work fine, and I'd get a code to customize a new one if I made a claim. Not sure how legit that is/was.
Not very legit at all. Just went through that with the gf's moto x. It was customized and bought through motorola. Asurion told us they would send a comparable phone which they stated was a samsung s3 because they didn't have and moto x in stock.
How much will be Moto care on our Nexus 6?.....
Motorola is only allowing MotoCare on devices purchased from them. Not from Google or any carrier. I went with Squaretrade but I'm calling my insurance agent to see if it's covered under my renters insurance.
Sent from my Nexus 6
HotInEER said:
Motorola is only allowing MotoCare on devices purchased from them. Not from Google or any carrier. I went with Squaretrade but I'm calling my insurance agent to see if it's covered under my renters insurance.
Sent from my Nexus 6
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Maybe it's just blind hope, but I have a feeling that policy is going to change. They let you get Moto Care on every other device eligible for it even when bought from other retailers and seeing as how they initially said it wouldn't be available for the Nexus 6 at all, I'm inclined to wait for it to make its official announcement before I go for SquareTrade.
fury683 said:
Anyone know how Assurion from VZW (TEP) might work on this phone, particularly if VZW doesn't actually carry or sell it?
I know I asked when I activated my Moto X off contract as I wanted to be sure that I kept unlimited data, and I asked how the insurance works since I bought it from Moto. The rep told me it would work fine, and I'd get a code to customize a new one if I made a claim. Not sure how legit that is/was.
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beelow319 said:
Not very legit at all. Just went through that with the gf's moto x. It was customized and bought through motorola. Asurion told us they would send a comparable phone which they stated was a samsung s3 because they didn't have and moto x in stock.
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When my sister lost her customized Moto X, Asurion sent her a differently colored/customized one. She then sent it back to Motorola (as per Asurion's instructions, because Motorola is very cool about exchanging customized phones you're unhappy with) who exchanged it for a new Moto Maker code. It was actually pretty awesome because instead of getting a refurbished phone, she got a brand new one from Motorola.
As for the s3 replacement with your girlfriend, you/she should have made a bigger stink about the s3 not being the phone she wanted AND INSURED. My sister did that when Asurion said the Droid Razr Maxx was out of stock and they offered her 3 "comparable" phones. She told them how x, y, or z specs (camera, ram, screen size, etc.) weren't as good as the phone she had, and they ended up upgrading her to the Droid Razr Maxx HD. I love her, but that ***** loses so many phones haha.
Yea, i ended up taking a chance and sent hers to moto for warranty repair (it had fell in water). Moto had it for 2 weeks. I called twice and asked for status, each time the asked me what the tracking number was for the return shipment. The first time i was out of town and didn't have it on me, the second time I was able to provide it to them. They sent me over to the repair people who again asked for tracking and i gave it to him. He put me on hold for a few, came back and said he was going to email me a moto x code. So we ended up getting a 2nd gen for free. I think they lost her phone haha
beelow319 said:
Yea, i ended up taking a chance and sent hers to moto for warranty repair (it had fell in water). Moto had it for 2 weeks. I called twice and asked for status, each time the asked me what the tracking number was for the return shipment. The first time i was out of town and didn't have it on me, the second time I was able to provide it to them. They sent me over to the repair people who again asked for tracking and i gave it to him. He put me on hold for a few, came back and said he was going to email me a moto x code. So we ended up getting a 2nd gen for free. I think they lost her phone haha
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hahah nice...
bassil2022 said:
How much will be Moto care on our Nexus 6?.....
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$129 for two years protection.
eep2378 said:
$129 for two years protection.
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Wow that is amazing! $129 for 2 years on accidental damage. Plus, I readtthat everyone is happy dealing with them. I think we got a winner here. Thanks
beelow319 said:
Yea, i ended up taking a chance and sent hers to moto for warranty repair (it had fell in water). Moto had it for 2 weeks. I called twice and asked for status, each time the asked me what the tracking number was for the return shipment. The first time i was out of town and didn't have it on me, the second time I was able to provide it to them. They sent me over to the repair people who again asked for tracking and i gave it to him. He put me on hold for a few, came back and said he was going to email me a moto x code. So we ended up getting a 2nd gen for free. I think they lost her phone haha
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Exact same thing happened to me. Sent my Dev Edition in after one of the antennas got disconnected or something. It simply wouldn't connect to LTE no matter what. A week later, still no phone, no word from Moto. Long story short, after escalating through multiple supervisors, I finally got them to admit that they lost my phone and they had no idea where it was. Ended up overnighting me a new DE. On the other hand, I did an online warranty claim for my DROID MAXX and that whole process could not have possibly been smoother.
Edit: This was also after they told me my warranty was void since I unlocked the bootloader. That was another hour escalation with a supervisor...
bassil2022 said:
Wow that is amazing! $129 for 2 years on accidental damage. Plus, I readtthat everyone is happy dealing with them. I think we got a winner here. Thanks
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Except you can't actually buy it. It fails at checkout.
Has anyone added moto care to their device?
Seems like i have to add it to my 'my stuff' and then add moto care, but its saying my IMEI is unable to retrieve device information. Anyone else?