Screen wake during call - Verizon Galaxy Note 3 Q&A, Help & Troubleshooting

Something weird is happening during a phone call. While I'm talking I'll pull the phone away from my head and the screen won't turn on, ever. Even when I want to end the call I have to press the power button and then end call after the screen turns on. Doesn't matter what ROM I'm on. Also a buddy who isn't even rooted has the same problem. I'm hoping it just a stupid setting.
Any ideas?
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Same problem here.. even on a fresh room install.. so I'm afraid it is not a settings issue
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Do you guys have a case for it? Maybe the sensor is covered somehow.
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Yes I have a case but I had the case since I got the phone and it only recently started doing this
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Took the case off and tried nothing. Does it go by a light sensor or the gyro?
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No case here either. Very strange
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Mine started do this as well. After phone call pull the phone away and have to hit power button to turn screen on.
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Happened to me and I found the solution on another thread. Sounds stupid but it worked for me. Blow into the ear piece. I used a compressed air spray can but it may work with just your mouth. Apparently some dust gets in front of the proximity detector inside the phone next to the ear piece. This removed it. Give it a shot.

Related

[Q] Major sensor issue!

Well I just replaced my arias digitizer, all works well besides making and receiving calls. My screen will turn black and be unresponsive, I can be heard by the other person but on my end my phone is unresponsive. I would have to take out the battery to get it to respond, which is ridiculous. This has been an issue for many people and I want to get to the bottom of it. All help is welcomed, thank you.
There is a tiny rubber cover for the proximity sensor that needs to be there for it to work properly. It is easy to lose when you replace the screen.
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Currently I am messing with it and I've tried many things. Could you possibly describe it, much appreciated.
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It is a little rubber thing, square on one side and round on the other, with a hole through it. It fits over the proximity sensor to focus it through the round window on the glass.
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Thanks for the info, I appreciate it. Well apparently I must have put my earpiece in wrong too and I can't hear anything during a call. Many thanks if you can tell me how it goes in.
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I resolved the speaker issue. now its just the damn sensor, i cant wake from calls :/. To be exact, what does the proximity sensor look like and which tiny window does it "see" through?
Right next to the speaker are two little sensors. The closest to the speaker is the proximity sensor and the other one is the light sensor. Above these on the glass are two round windows.
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If you search around on here, someone posted a hack for disabling the proximity sensor. This will enable you to make calls, but you will obviously lose the sensor function.
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I have seen that thread about disabling it, I'm trying to keep that as very last resort. Well does the sensor look like a tiny little chip?
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Yes, it has a little circular 'eye' on it.
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Thank you. I'll continue to mess with it. Btw, what do you know about the gingerbread development? Anything about the aria?
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The Cyanogen people are working on it as we speak.
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[Q] Stuck after phone call

I bought a Nexus4 a couple of weeks ago. I constantly got this issue, it will be stuck and not return to the normal screen even I keep pressing the power button. However, if the other side of the call hangs up quickly, it normally works fine. but if it is directed to a voice mail box, it will be stuck forever until I shutdown the phone.
Just wondering has anyone experienced the same issue ?
Have you put a screen protector on it?
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It sounds like the proximity sensor on your phone is being blocked you might want to try not using your case and see if its make any difference
nuclearmonkeyuk said:
Have you put a screen protector on it?
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Turns out the screen protector is the evil.
Thanks a lot!

Slight bump on external speaker port - defect?

Ok, just got the phone and on the bottom of the back of the phone where the speaker output is it is slightly raised...it seems normal, but unecessary so im just wondering if everyones is like that or if mine has a slight cosmetic defect...
Again...it seems normal. just a little out of place/unneccessary ...and its jot the actual speaker itself but on the back cover where the port for the speaker on the middle line it is raised slightly
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I think it is just a design flaw.
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Could be there for when the phone is on a flat surface you can still hear the sound.
I'm not really sure tho.
Nexus⁴
Alright cool...justvwanted to make sure mije wasnt the only one...will be requesting this thread be shutdown as soon as I get to my pc
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I'd say keep it up. It assisted in answering a question of mine as I thought it was a defect at first glance.
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My Galaxy Note had the same bump, it helps to elevate the speaker if it's on a flat surface. I never consciously noticed it until now

Rattling sound top of phone.

Hi.
I've got a weird thing with my phone (i9505). when i tap the screen at the top, or even next to the speaker, it sound like something is loose. Screen works just fine, touch also.
Does anyone else have this?
Could be manufacturing defect.
Should i return it and ask for a replacement?
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Camera lens
-- Sent from my Palm Pre using Forums
Sooo, its normal that such an expensive phone rattles? My gs3 didn't rattle.
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doesn't sound normal to me.
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Skyravr said:
Sooo, its normal that such an expensive phone rattles? My gs3 didn't rattle.
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Click to expand...
Click to collapse
Nope. Definitely isn't normal. Doesn't happen with mine.
Well. Since you guys dont have the problem i guess i'm going to ask for a replacement. Thank you all for the answers
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I'm not sure if it's what you describe but I noticed that when tapped a bit "harder" or put to the table with a little force, there is a slight vibration which feels like something is mounted on "rubber"...not sure how to describe...it's more like a part has a buffer which prevents it from being damaged. It really might be the camera lens or some other part swinging and I don't think something is broken.
My S3 also hadn't that kind of feedback when tapped. However it doesn't make any noise so I'm not sure if it's what you mean...but also it might be that same part just being broken in your phone if it's rattling.
Probably just the vibration motor. If you hold the back to your ear and tap the front, it sounds hollow (or like a drum).
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Try tapping the same area on a display s4 and see if you hear the same thing. A real display too not a dumby phone.
My htc Dna did this and it was the lens. Verizon brought out a brand new dna and it did the same thing.... Lol good luck
-- Sent from my Palm Pre using Forums
Virtually every device forum on here as the same thread.
Its part of the camera lens that moves internally is the answer on every thread.
Noticed the lens rattle too. Sounds unnormal, but I went to the Shop and the Galaxy S4 there had the same "issue" while tapping on the upper Display Area.
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I just went to the ATT store for the same reason. There is a plastic cover over the camera lens. Peel it off, the noise goes away..
There is no issues never has been, never will be. Its the autofocus in the camera.
That's why I set issue in quotes It's a constant sound while using the S4 and tapping the top of phone. On my S4 sadly loud, but according to the store no reason for a warranty exchange.
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[Q] What happened to my power button?

I was using my phone like any other day, and then I locked my phone and later on went to wake the screen and it wouldn't wake up. I did a "battery pull" (power+volume down) and it rebooted fine. When it came back on, I tried to press the button to lock the screen but to no avail. I went on and got smart screen on and it works okay but I'd like to know if any of you know what's wrong with it. It feels fine, clicks like normal. I haven't dropped it recently or anything. But sometimes, when I barely touch the power button, the power menu opens. I don't really understand that but if any of you have any help for me, that would be greatly appreciated. Thanks.
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Kinda sounds like a hardware issue maybe some pocket lint or something wiggled it's way in there... Take it apart and have a look..you would be surprised as to what can work it's way in there
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ezknives said:
Kinda sounds like a hardware issue maybe some pocket lint or something wiggled it's way in there... Take it apart and have a look..you would be surprised as to what can work it's way in there
Sent from my XT907 using xda app-developers app
Click to expand...
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Just suddenly began working the next day. I don't exactly know why... Maybe an app or something had it confused. I really don't know.
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