Rattling sound top of phone. - Galaxy S 4 Q&A, Help & Troubleshooting

Hi.
I've got a weird thing with my phone (i9505). when i tap the screen at the top, or even next to the speaker, it sound like something is loose. Screen works just fine, touch also.
Does anyone else have this?
Could be manufacturing defect.
Should i return it and ask for a replacement?
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Camera lens
-- Sent from my Palm Pre using Forums

Sooo, its normal that such an expensive phone rattles? My gs3 didn't rattle.
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doesn't sound normal to me.
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Skyravr said:
Sooo, its normal that such an expensive phone rattles? My gs3 didn't rattle.
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Click to collapse
Nope. Definitely isn't normal. Doesn't happen with mine.

Well. Since you guys dont have the problem i guess i'm going to ask for a replacement. Thank you all for the answers
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I'm not sure if it's what you describe but I noticed that when tapped a bit "harder" or put to the table with a little force, there is a slight vibration which feels like something is mounted on "rubber"...not sure how to describe...it's more like a part has a buffer which prevents it from being damaged. It really might be the camera lens or some other part swinging and I don't think something is broken.
My S3 also hadn't that kind of feedback when tapped. However it doesn't make any noise so I'm not sure if it's what you mean...but also it might be that same part just being broken in your phone if it's rattling.

Probably just the vibration motor. If you hold the back to your ear and tap the front, it sounds hollow (or like a drum).
Sent from my GT-I9505 using Tapatalk 2

Try tapping the same area on a display s4 and see if you hear the same thing. A real display too not a dumby phone.
My htc Dna did this and it was the lens. Verizon brought out a brand new dna and it did the same thing.... Lol good luck
-- Sent from my Palm Pre using Forums

Virtually every device forum on here as the same thread.
Its part of the camera lens that moves internally is the answer on every thread.

Noticed the lens rattle too. Sounds unnormal, but I went to the Shop and the Galaxy S4 there had the same "issue" while tapping on the upper Display Area.
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I just went to the ATT store for the same reason. There is a plastic cover over the camera lens. Peel it off, the noise goes away..

There is no issues never has been, never will be. Its the autofocus in the camera.

That's why I set issue in quotes It's a constant sound while using the S4 and tapping the top of phone. On my S4 sadly loud, but according to the store no reason for a warranty exchange.
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Related

Slight bump on external speaker port - defect?

Ok, just got the phone and on the bottom of the back of the phone where the speaker output is it is slightly raised...it seems normal, but unecessary so im just wondering if everyones is like that or if mine has a slight cosmetic defect...
Again...it seems normal. just a little out of place/unneccessary ...and its jot the actual speaker itself but on the back cover where the port for the speaker on the middle line it is raised slightly
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I think it is just a design flaw.
Sent from my Xoom using xda app-developers app
Could be there for when the phone is on a flat surface you can still hear the sound.
I'm not really sure tho.
Nexus⁴
Alright cool...justvwanted to make sure mije wasnt the only one...will be requesting this thread be shutdown as soon as I get to my pc
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I'd say keep it up. It assisted in answering a question of mine as I thought it was a defect at first glance.
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My Galaxy Note had the same bump, it helps to elevate the speaker if it's on a flat surface. I never consciously noticed it until now

Gap between top bezel and glass

Is this the way the phone is supposed to be? There's a small gap between the top part of the bezel where it meets the glass. I try to keep my phone clean all the time but there are quite a few lint pieces and grime stuck in that gap. The bottom of the phone is tight. Never dropped it. It is an RMA
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I think you can snap it back. Press it gently and it'll close.
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Pics?
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melcali said:
Pics?
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Click to expand...
Click to collapse
Will post pics when I get to a camera
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scream4cheese said:
I think you can snap it back. Press it gently and it'll close.
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Click to expand...
Click to collapse
Tried pressing on it. Didn't work. Thanks though
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As you can see the bottom is tight with no gap. The top has a big enough gap for dirt and debris and no way to get it out.
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Definitely not normal, you should probably RMA again if you can't fix it by simple means like the one posted above
Nigeldg said:
Definitely not normal, you should probably RMA again if you can't fix it by simple means like the one posted above
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Click to collapse
Thanks for your reply. All this time I thought it was normal
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I have no gap on the top or bottom, and neither do any of the 5 others I know with N4s so yeah, RMA.
send that gaping gap back, son!
...before you get tiny creature eggs in them
Called google play customer service and started the RMA process. Thanks guys
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Not going well with my RMA. This was customer service response :
"Thanks for contacting Google. The*specialists*has informed me that the*gaps are to allow for expansion of the glass due to varying temperature and is an intended part of the design.
If you have any*further*questions please feel free to*respond*to this email."
Can some of you guys take some photos of your phones so I can send this robot? Any other suggestions?
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Dude, I think even with photos, you would be hard pressed to change their mind. Cosmetic faults are always put down as subjective and not worthy of replacement. You should have told them that you were experiencing some technical fault i.e. frequent dropped calls.
If you aren't successful this time round, RMA it again with such an excuse...
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esskayy said:
Dude, I think even with photos, you would be hard pressed to change their mind. Cosmetic faults are always put down as subjective and not worthy of replacement. You should have told them that you were experiencing some technical fault i.e. frequent dropped calls.
If you aren't successful this time round, RMA it again with such an excuse...
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Click to expand...
Click to collapse
We'll see how it goes
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I have the same issue but my gaps are much bigger and go throughout the whole screen. Dust and stuff goes in it. The front camera has a dark overlay whenever i use it due to all the dust that has gotten in there. I would RMA it but i bought it off a friend and im not sure if they want to accept it.
Here is a picture of a white door that i took outside using the front camera.
http://alienroms.com/IMG_20130502_194637.jpg
Its very dark and it has a weird dark overlay at the top.

In call Sound crackling/distortion in receiver

I purchased the Samsung Galaxy S4 GT-I9500.
I'm facing a crackling/distortion during calls.
I got my handset replaced twice. My 2nd and 3rd handset after replacement also face the same issue.
I have given my handset again for replacemnt.
Anyone facing the same issue?
There's a crackling/distortion during calls at max volume.
+1
I have noticed that too. Beyond a certain sound, there is cracking sound. Happens on Airtel Network.
Yup!!!!!!!!
Same here. More audible when you hear the ring back tone. its like some thin film vibrating over the speaker.
btw I am on airtel too
Same here, when having a call I can hear a crackling sound, it's minor but somehow annoying. Right now I'm not worried but I'm thinking about how it might become a bigger problem in the future.
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Are you airtel too? My collegue has an s3 on airtel.. high volume has the same effect on it.. on 75-80% of the volume its fine
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Best time to test it is while dialing 121 customer support number on full volume
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Hii,
I have cracking sound at earpiece call reciever speaker at full volume, is that normal?
:'(
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Apparently it is.. the sound is not properly optimised
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sebilrulz said:
Apparently it is.. the sound is not properly optimised
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Click to expand...
Click to collapse
U sure it is normal?
Actually asking because I m trying to replace the device... but hard.. doa period is out...
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I have tried many I9500s and all have this problem.
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Take it from me, it is normal.. my colleague who has the S4 told me that he does not have this problem. I personally checked it and realised that the problem is actually there.. but only some of us notice it.. keep the volume above 3-4th level and you should it be fine..
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sebilrulz said:
Apparently it is.. the sound is not properly optimised
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Click to expand...
Click to collapse
sebilrulz said:
Take it from me, it is normal.. my colleague who has the S4 told me that he does not have this problem. I personally checked it and realised that the problem is actually there.. but only some of us notice it.. keep the volume above 3-4th level and you should it be fine..
Sent from my GT-I9500 using xda app-developers app
Click to expand...
Click to collapse
otacon888 said:
I have tried many I9500s and all have this problem.
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Click to collapse
Really thankful to u guys...
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There is a new update on galaxy s4 india today. Update it and see if the problem has reduced. I feel it has reduced but it could just be a placebo effect..
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i'm using MEA f/w and still have the crackling sound, but it's much better when using "clear sound" setting
Same here.. with clear sound enabled it it greatly reduced.
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Fixed on MF3 :good:
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I can also confirm that samsung has fixed the problem. I am using MF8.
I don't think this is a software issue, but a hardware one.
I disassembled an S4, I unmounted the earpiece speaker. It comes attached with 2 more sensors.
I made a test call with the back case disassembled so I could press with my finger against the earpiece speaker and the crackling noise dissipated away.
Its like by pressing on it the vibration of the speaker was limited and it sounded pretty normal at max volume.
As a workaround, I inserted a piece of low density foam (found in many packaging boxes) between the earpiece and the front speaker grill and the distortion appeared again, but fainter, after I mounted the back case (speaker assembly) and tightened the screws. Indeed, like others said, its best heard when ring tone is playing when calling someone.
The earpieces is found for $3 on ebay as spare parts, maybe I'll try a new one.
I really hope its not a Samsung design flaw. Check the pics. Thoughts?
I'm pretty upset. I paid a lot of money for this phone, it has a problem and I don't like to send it to service to get it raped by some uncaring hands. I would like to have it changed, I hope its not going to be a difficult process as many things are in my country after you pay the money. How hard was it for you to get it changed?
Has this issue been treated in other threads on the internet?
Little offtopic: the best in call sound experience I had was/is with Blackberry Bold series. They have a clear sound, crisp, no distortion, even with a little bass. Sounds solid. Too bad is that limited.
The problem is with Adapt Sound!, disable it in sound settings [Call Sound] and everything should be fine. Hope this helps:good:

Touchscreen way too sensitive

Has anyone noticed that the screen on this phone is way too sensitive? Mine goes as far as to register a touch when I hold my finger a few millimeters away. This results in accidental double presses and is very frustrating especially when typing. I even made sure the high sensitivity setting was off.
When in Camera mode, it even snaps photos by itself without my finger anywhere near the shutter button.
Any tips?
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Nobody else with this issue? I'm debating whether to exchange this phone for another s4 or just trade it for an HTC one at this point.
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makks said:
Nobody else with this issue? I'm debating whether to exchange this phone for another s4 or just trade it for an HTC one at this point.
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Click to expand...
Click to collapse
Have you tried turning off AirView?
There is a mode you need to turn off which makes it more sensitive. For winter and gloves.
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Use voice in camera like: SHOOT
netsyd said:
Have you tried turning off AirView?
Click to expand...
Click to collapse
Turned off air view and all other superfluous Samsung gimmicks.
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I'm not having that problem. If you like the phone, warranty it out. That's not normal.
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Could your setting "high touch sensitivity" under display settings be turned on? Also for the camera, could it be you are saying things similar to cheese or smile or shoot?
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enigma4321 said:
Could your setting "high touch sensitivity" under display settings be turned on? Also for the camera, could it be you are saying things similar to cheese or smile or shoot?
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Click to collapse
As stated in OP I had made sure that the hi sensitivity option is off as well as any other convenience features.
As for the camera, I have been in windy conditions when this was occurring, so maybe it was thinking I was giving voice commands. But I had all of that turned off as well, so I'm not sure what the deal is.
I will probably revert to factory settings again before returning the phone to make sure it's not a software issue.
I think that Samsung went a little overboard with the touchscreen on this phone. I do not like the fact that everything can be used to touch the screen. What I actually liked about my iPhone 4s was that it was picky about only recognizing fingertip touches.
Great phone overall but this issue sadly ruins it for me. I do not want to go back to iOS so I think HTC One is the only other strong competitor.
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makks said:
As stated in OP I had made sure that the hi sensitivity option is off as well as any other convenience features.
As for the camera, I have been in windy conditions when this was occurring, so maybe it was thinking I was giving voice commands. But I had all of that turned off as well, so I'm not sure what the deal is.
I will probably revert to factory settings again before returning the phone to make sure it's not a software issue.
I think that Samsung went a little overboard with the touchscreen on this phone. I do not like the fact that everything can be used to touch the screen. What I actually liked about my iPhone 4s was that it was picky about only recognizing fingertip touches.
Great phone overall but this issue sadly ruins it for me. I do not want to go back to iOS so I think HTC One is the only other strong competitor.
Sent from my SAMSUNG-SGH-I337 using xda premium
Click to expand...
Click to collapse
I am having the same problem as you. I can type without actually touching the screen. Now that I know it isn't normal, I guess I'll swap it for a new one...

S5 that dont have rattle sound?

Does anybody have S5 which dont make rattle sound when shaken (from camera), and which model?
I've tried several of them, and all make this sound...
Thanks.
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This sound is normal and part of the stabilization for the lens.. Without this photos would be blurrier. One that did not rattle would be defective.
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The one I got from sprint does it returned it 3 times all have done it. But the last one I had did it all the time even when texting. the new one only does it with a shake or a kinda hard tap at the top.
It is normal. My s3 and s4 also same. Just don't shake your phone. Why do you shake your phone in the first place?
Sent from GT-I9500
It happens even if you don't shake the phone. Every time you tap the top half of the screen you hear the sound.

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