[Q] Samsung Galaxy S4 Troubleshoot - Sprint Samsung Galaxy S 4 Q&A, Help & Troubleshoot

Hello, I have a sprint Samsung galaxy s4 that is on version 4.3 and latest bandwidth, I just rooted it and I'm about to try adding a custom rom to see if it can fix my issue.
My issue is that I can't pay sprint bill so, it's deactivated by Sprint and when I updated from 4.2 to 4.3 my wifi stopped working and now I can't get it to work again. I just want to use my device with wifi for now. If anyone can solve this issue please write on my thread and help me out.
Thank you for your time.
The custom rom just finished downloading and now I can't transfer the zip file on to my phone's internal storage, it keeps getting denied. Anyone know how to get it on the without an sd card?
I just tried copying the zip folder to the sd card and it's not letting me. HELP?

cremator231 said:
Hello, I have a sprint Samsung galaxy s4 that is on version 4.3 and latest bandwidth, I just rooted it and I'm about to try adding a custom rom to see if it can fix my issue.
My issue is that I can't pay sprint bill so, it's deactivated by Sprint and when I updated from 4.2 to 4.3 my wifi stopped working and now I can't get it to work again. I just want to use my device with wifi for now. If anyone can solve this issue please write on my thread and help me out.
Thank you for your time.
The custom rom just finished downloading and now I can't transfer the zip file on to my phone's internal storage, it keeps getting denied. Anyone know how to get it on the without an sd card?
I just tried copying the zip folder to the sd card and it's not letting me. HELP?
Click to expand...
Click to collapse
have someone download it for you and BT it over......bout the only other way....you should check and make sure that your phone is mounted to your computer correctly and that your trying to place the .zip in the correct storage location. also i usually have USB debugging on and have never had any problems.....to turn on usb debugging go to about phone>tap on where it say build number 7-9 times untill developer options are enabled>check usb debugging. hope this helps

If you have another Android device you can use superbeam on both to transfer the file to the device. Download the rom on one device and use superbeam to send it to the S4. It uses QR code so you will need a QR scanner which is in the play store. Or use a card reader to connect to your SD card to move the file. Honestly I would just use superbeam if possible. Have you tried to run Odin or kies to re-install the MJA update?

xxaddictedxx said:
have someone download it for you and BT it over......bout the only other way....you should check and make sure that your phone is mounted to your computer correctly and that your trying to place the .zip in the correct storage location. also i usually have USB debugging on and have never had any problems.....to turn on usb debugging go to about phone>tap on where it say build number 7-9 times untill developer options are enabled>check usb debugging. hope this helps
Click to expand...
Click to collapse
usb debugging is and was on when I tried doing that. Still didn't work. Beaming won't work for me, no one has an Android that I know of.

cremator231 said:
usb debugging is and was on when I tried doing that. Still didn't work. Beaming won't work for me, no one has an Android that I know of.
Click to expand...
Click to collapse
there should be no reason you cant just xfer to your phone from your computer. check drivers, security, admin rights. do the same for your device your rooted so make sure there is nothing conflicting. on a side note get a sd card (and sdcard reader for your comp if necessary).....itll make life easier. if you already have one try copying all your files to internal and reformat the card then try again......its something small and simple your missing here. it could even be the cable your using......

Related

[Q] Galaxy Kies Sync Problem

Hi all, I'm a new user. I've recently installed Kies on my PC but to my dismay, it could not detect the the phone no matter what I did(reinstalled Kies, restarted the phone, PC..etc..)
I've read that it is a crappy program, but without it, how can I update my phone firmware and sync my photos and files? Do I have to manually remove the SD card to transfer the file?
Appreciate some advice...
My phone won't sync with Kies but thats because I am on the JM2 firmware downloaded from the web and I've read it won't sync.
On your phone, have you plugged it in and then selected "Samsung Kies" from the popup or swipedown menu?
Let me just say don't hold your breath. I've been able to connect to my PC through Kies on and off. I've tried all the suggestions and none of them worked for me. As I said, it's completely hit and miss for me as soon as I connect the USB cable to my PC. I don't try anything different each time, it will just for what ever reason decide to connect once in a while. The problem is Samsung needs to develop a better driver. You shouldn't have to use Kies to drag stuff onto your phone. The phone should have no problem being recognized as a mass storage device. But if you don't have a driver that works all the time, then your phone doesn't even get recognized by your PC. Just one quick google on this issue will give you an idea how many people are having problems connecting to Kies/PC. This issue is too big for Samsung to ignore. I'm sure there will be an updated driver soon.
Solution to Kies problem
Hello, gizmondo.fr reported some time ago that the problem is long file extensions (over 16 characters).
You can solve it by finding and deleting all files with very long extensions from your phone. In my case, I deleted a cache of Soundhound.
I think the problem is intermittent due to the fact that the programs sometimes delete their own cache.
Radu
I had problem with usb. phone lagged and i havent notticed msg to turn of bluetooth. Try to turn off bluetooth and maybe wifi and then connect to usb.
Guys 2 things here
if you want KiES to sync you need to run the default TwLauncher that came with the phone
if you installed another launcher you can use "Home Switcher" to change back when you want to use KiES
link here http://forum.xda-developers.com/showthread.php?t=765081
now if you are still having trouble with KiES a great alternative is to use Android Manager via WiFi it's easy and totally painless
AllGamer said:
Guys 2 things here
if you want KiES to sync you need to run the default TwLauncher that came with the phone
if you installed another launcher you can use "Home Switcher" to change back when you want to use KiES
link here http://forum.xda-developers.com/showthread.php?t=765081
now if you are still having trouble with KiES a great alternative is to use Android Manager via WiFi it's easy and totally painless
Click to expand...
Click to collapse
I'm also having the same issues and I've tried countless tricks over the past 3 evenings by reading solloutions here and several other forums but without luck, I spoke to a Samsung employee and was told to try to return my unit, but I'm reluctant incase I can make it work cause otherwise I'll have to re-order screen protectors etc (I suck at putting them on and I managed to make it perfect for a change!). So hehe long story short! A list of possible remedies would be nice, another thing also, is that Android Wifi Manager a good replacement for Kies? as in being able to put on official samsung updates etc. (Even though I read countless posts about Odin I still have not the guts to try out anything outside of direct updates through the samsung apps).
The stuff I tried is as follows
1. Change USB settings so that it is not default to kies but ask on connect.
2. Mount/Unmount Internal SD card prior to connecting the device. (No external SD card installed)
3. Format internal SD Card.
4. Reset to default factory settings.
5. Reinstall Kies from a different source file (running latest version if someone can post a link of the supposedly working older version would be great!)
6. Run all the USB modes as I noticed it installs some drivers on the various options.
7. Remove the modem through device manager and reinstall it.
8. Remove Samsung Drivers and reinstall them.
9. Install the microsoft mobile center (mobile drivers)
10. Remove the drivers and re-apply the Samsung ones from a samsung.sg site posted here on site.
11. Tried various USB slots on the computer.
Any help would be appreciated, thanks in advance.
Edited: Also tried the regedit trick not sure I did it right but Regedit --> DeviceDB --> the one where there is a value of 1 I deleted.
Edited 2: I downloaded an older version (1.5.0.10024_74) and installed it after uninstalling the most recent version, and now I get bsod everytime I try to launch Kies. Agitation levels rising hehe...
I've got Kies to recognize my phone exists but now it is stuck on the "Connecting the device, please wait" popup, has been like that for the last thirty minutes, any advice?
I'm now having this problem that this fella video'd.
http://www.youtube.com/watch?v=R9hdpJPCP-k
bigc_13 said:
I've got Kies to recognize my phone exists but now it is stuck on the "Connecting the device, please wait" popup, has been like that for the last thirty minutes, any advice?
Click to expand...
Click to collapse
It is pointless waiting for it if it does not connect within a minute, just unplug it and try again, like people said, Kies is very 'hit and miss'
opensourcefan said:
I'm now having this problem that this fella video'd.
http://www.youtube.com/watch?v=R9hdpJPCP-k
Click to expand...
Click to collapse
The one time i have had a major problem with Kies, it was doing the exact same thing, the problem is some cache, or other file on your internal sd card that Kies does not like. I just went through the files and deleted the cache files and a couple of others and eventually i deleted the correct one and Kies started to work again.
Hey guys, I just registered to suggest you try the only fix that solved my connection problems.
I tried reinstalling drivers and formatting the internal SD multiple times with no success until i inserted my gf's micro sd card from her phone. Windows 7 automatically installed new drivers from the Galaxy and connected back up as normal. I disconnected the usb then removed the external SD after unmounting and has worked fine ever since.
Before you go returning your phones i suggest you uninstall all associated drivers and borrow a microSD.

Phone is showing as CD Drive on PC

So today I had to visit the local VZW store to get my SD Card replaced because it was corrupted somehow, and now whenever I mount the sd card on my pc it shows up as a CD Drive and I am unable to access it. I've tried mounting it on another pc and it works perfectly fine though which leads me to believe its something to do with my pc. I have uninstalled and reinstalled the usb drivers 3 times now and getting no where fast, anyone have an idea on what I can do?
Any help would be greatly appreciated!
BTW, running DJ05 w/ Geeknik 1.5.4 kernel with Super clean, but I dont think it has anything to do with it as even stock out of the box it wont detect it.
Buy a new computer
Sent from my SCH-I500 using Tapatalk
bendbowden said:
Buy a new computer
Sent from my SCH-I500 using Tapatalk
Click to expand...
Click to collapse
LOL!
Try using Windows System Restore to revert back to SEVERAL days before a known-good date. Otherwise you may need to reformat and move this to a Windows Support Forum. If you need professional assistance, i run a tech support company and could have someone walk you through the whole process via phone and internet for $50.
andrew at gtechsupport dot com
/andrew
No access to SD card
I'm having a similar problem with mine as well. I installed DJ05 and ever since I haven't been able to access my card. I'm not an expert but I don't think it's windows. The reason I say that is because I have tried it on two different pc's, one with XP and the other with Win 7. I have no problem connecting my wife's Droid to either machine. The only way I have been able to access my card is by turning on usb debugging plug in the usb cable and reboot the phone. This works one time, so each time I want to access the card I have to repeat the steps. I know this may not be exactly what you are looking for but maybe it will help in your efforts to find a solution. If anyone can help I would appreciate it as well. Thanks
I am willing to bet the OP is running windows XP. This, among many other problems, was apparent when using mass storage devices. Common reasons were system not up to date, or the more common, infected system. Many systems I work with have some malware causing the problem you describe.
After 43 minutes on the phone with Verizon they also couldn't figure out what my problem is. I recieved a new phone today and is well. Thanks for the help.
boot into Clock work recovery (red voodoo one)
Mount SD card
then reboot the phone while plugged in and it should be fine

[SOLVED] This device has either stopped responding or has been disconnected.

Whenever I plug in my S4, it seems fine. Drivers are installed correctly since I rooted fine and that also means the USB is fine.
The problem arises when I try to copy any file to my phone. It plugs in, allows me to switch it between Camera (PTP) and Media Device (MTP). I have tried turning USB Debugging on and off when transferring files and on both Camera and Media Device.
When I copy a device into any folder or the main card or phone directory, it starts copying, the green bar stops and then after a second the following message comes up:
"This device has either stopped responding or has been disconnected."
It allows me to Stop copying or Skip this file... which is the only file.
Any ideas on what is causing this and what I could do to try and fix it?
Use a different cable or usb port. Something is causing the phone to stop communicating with the computer. Also, make sure you don't have any power saving features enabled that may be turning of power to the usb port in Windows.
I've tried that and it still has the same issue.
Just unrooted and performed a factory reset. My phone is totally stock and doesn't allow me to copy any files onto it.
Does anyone have any idea?
[SOLVED]
Solved this by taking out my SD card, restarting my phone, putting the SD card back in and formatting it.
You can format by going into Settings > More > Storage > (Scroll to bottom) Format SD Card
That's right, it was not easy to find... Thanks!
cruise350 said:
Use a different cable or usb port. Something is causing the phone to stop communicating with the computer. Also, make sure you don't have any power saving features enabled that may be turning of power to the usb port in Windows.
Click to expand...
Click to collapse
Effectively, you have to turn off the ENERGIE ECO on your Tablet.
another way to see that the SDCARD is not responding, is to browse inside the Folders. They seems to be empty.
regards:good:
connection problem solved
FeversMirrors said:
Whenever I plug in my S4, it seems fine. Drivers are installed correctly since I rooted fine and that also means the USB is fine.
The problem arises when I try to copy any file to my phone. It plugs in, allows me to switch it between Camera (PTP) and Media Device (MTP). I have tried turning USB Debugging on and off when transferring files and on both Camera and Media Device.
When I copy a device into any folder or the main card or phone directory, it starts copying, the green bar stops and then after a second the following message comes up:
"This device has either stopped responding or has been disconnected."
It allows me to Stop copying or Skip this file... which is the only file.
Any ideas on what is causing this and what I could do to try and fix it?
Click to expand...
Click to collapse
i was getting the same problem,so i uninstalled the driver and then connected the mobile .
secondly i also have installed wondershare mogile go on my mobile and pc , so when i connected my mobile to pc after uninstalling the driver the mobile go pop up came up for usb installation and it asked for installing the usb driver for mobile go ,it asked me to swithonn the usb debugging ,and it installed the driver then it just worked fine .
may be it was a mobile go problem (any software) or Driver Problem but it helped so no need to format,reset or remove your card . just try this and tell wat helped.thank you.
This is a Driver Problem.
All I had to do was plug the usb cable into the usb port that i installed the device to. My PC won't read the phone right from any other USB port. I hope this helps
Im not sure if this thread is too old or not, just wanted to give my imput on the matter, so I ran into this issue just today but i had never had it before, turns out it was the file, I did everything I could think of : played around again with the USB port selective suspend feature and it wasnt that, plugged into other USP ports, want that, untill I tried copying something else and BINGO, the file got copied, so I tried with a folder full of different files like word, excell APK files etc...and they all went through fine, so next i tried a lange file a movie and it went though fine. the file in question was a nighlyROM apparently it was corrupt, or didnt download properly. So my suggestion is to check if you can copy or transfer other files.:good:
it didn't work for me
you have to fix permissions
it happened to me on my gt-n7100 (Galaxy Note II ) with android 4.4.2, you have to install TWRP (Team Win Recovery Project see how then reboot into recovery select ''advanced'' hen ''Fix Permissions'' that worked for me
you can use chmod to fix this it works too
hudtwalcker said:
Im not sure if this thread is too old or not, just wanted to give my imput on the matter, so I ran into this issue just today but i had never had it before, turns out it was the file, I did everything I could think of : played around again with the USB port selective suspend feature and it wasnt that, plugged into other USP ports, want that, untill I tried copying something else and BINGO, the file got copied, so I tried with a folder full of different files like word, excell APK files etc...and they all went through fine, so next i tried a lange file a movie and it went though fine. the file in question was a nighlyROM apparently it was corrupt, or didnt download properly. So my suggestion is to check if you can copy or transfer other files.:good:
Click to expand...
Click to collapse
:good::good::good:thanks a lot bruh, here i was thinkin i did somethin wrong on my phone but it was the file that had the problem, and the reason for the error
midoucaca said:
it happened to me on my gt-n7100 (Galaxy Note II ) with android 4.4.2, you have to install TWRP (Team Win Recovery Project see how then reboot into recovery select ''advanced'' hen ''Fix Permissions'' that worked for me
you can use chmod to fix this it works too
Click to expand...
Click to collapse
!!!
This did it for me. I already had TWRP installed and after quickly doing this I was able to copy to/from my SD card. It also fixed the problems I was having copying/moving things from internal storage to the SD card using ES.
FYI, It also caused XPosed to break until I rebooted again.
THANKS SO MUCH!
Doing this now, thanks so much! Wonder why that happens.
Didn't work unfortunately. Other files seem to be moving over just fine. All except this 1.6GB file (checked space, that's not the issue), where I cannot send either to Internal or SD Card. Maybe it's a corrupt file?
JJ
eNonsense said:
!!!
This did it for me. I already had TWRP installed and after quickly doing this I was able to copy to/from my SD card. It also fixed the problems I was having copying/moving things from internal storage to the SD card using ES.
FYI, It also caused XPosed to break until I rebooted again.
THANKS SO MUCH!
Click to expand...
Click to collapse
hudtwalcker said:
Im not sure if this thread is too old or not, just wanted to give my imput on the matter, so I ran into this issue just today but i had never had it before, turns out it was the file, I did everything I could think of : played around again with the USB port selective suspend feature and it wasnt that, plugged into other USP ports, want that, untill I tried copying something else and BINGO, the file got copied, so I tried with a folder full of different files like word, excell APK files etc...and they all went through fine, so next i tried a lange file a movie and it went though fine. the file in question was a nighlyROM apparently it was corrupt, or didnt download properly. So my suggestion is to check if you can copy or transfer other files.:good:
Click to expand...
Click to collapse
Yeah! Exactly! I was trying to copy an unfinished movie that was still downloading in torrent. It was stuck at 98.8% and it was playing fine in my computer. Only this file was not copying in my phone. and anyways i couldn't get it to my phone because it never downloaded 100% due to lack of peers, and i could copy other files. This means MTP mode does not allow to copy corrupt or half files and there is no mass transfer mode now a days...
---------- Post added at 08:53 PM ---------- Previous post was at 08:52 PM ----------
I was able to copy the unfinished file by mounting External SD in TWRP btw....
FeversMirrors said:
Whenever I plug in my S4, it seems fine. Drivers are installed correctly since I rooted fine and that also means the USB is fine.
The problem arises when I try to copy any file to my phone. It plugs in, allows me to switch it between Camera (PTP) and Media Device (MTP). I have tried turning USB Debugging on and off when transferring files and on both Camera and Media Device.
When I copy a device into any folder or the main card or phone directory, it starts copying, the green bar stops and then after a second the following message comes up:
"This device has either stopped responding or has been disconnected."
It allows me to Stop copying or Skip this file... which is the only file.
Any ideas on what is causing this and what I could do to try and fix it?
Click to expand...
Click to collapse
I've changed the file type which was a (.zip) to a (.mp3) and transferred the file. It worked.
hudtwalcker said:
Im not sure if this thread is too old or not, just wanted to give my imput on the matter, so I ran into this issue just today but i had never had it before, turns out it was the file, I did everything I could think of : played around again with the USB port selective suspend feature and it wasnt that, plugged into other USP ports, want that, untill I tried copying something else and BINGO, the file got copied, so I tried with a folder full of different files like word, excell APK files etc...and they all went through fine, so next i tried a lange file a movie and it went though fine. the file in question was a nighlyROM apparently it was corrupt, or didnt download properly. So my suggestion is to check if you can copy or transfer other files.:good:
Click to expand...
Click to collapse
This is the answer to this thread!
Guys this is dumb but instead of moving the file that wasn't working onto my SD card, I just moved it to my phone and it worked the first time.
Another fix - go to usb options, set to use as USB 3.0 device
Since this is the first thread that seems to come up when I googled the issue, I'll post the fix here...
though I'm on a Galaxy S5, not the S4. I'm guessing it's the same deal.
When I plugged in with USB and tried to copy a 1.2 gig file, it gave me the error message, though many large files had worked in the past.
I tried a reboot, pulling the SD card, and making sure my USB hubs didn't have the "let windows shut this off to save power" option checked.
So I tried pressing the "Connected as a media device via USB" notification when I slide the notification bar down. There are 3 options, MTP, PTP, or USB 3.0.
I changed to USB 3.0 and the file copied fine, and much faster too, about 1.5 or 2 minutes for 1.2 gigs.
This actually works.... - Raj

Usb problem

Can anyone tell me why when i connect my lenovo k3 the pc doesn't read the storage? It was working before, i could copy paste songs,movies etc but now suddenly it stopped, i didn't update anything, when i use the es file explorer everything is working good, but when i connect it to the pc than my pc does detect the internal and external storage and i can see all the sub folders, but i cannot see the files inside nor copy paste anything in or out, why? Using Vibeui 3.0_1553 Dev.
1.Its conected as Media Device(MTP)
2.USB debugging is enabled
Basically everything as it was when it was working but now its not, wich is weird since i can see all the folders inside but not the files.
If you have a passward active you'll see your files after disabling it!
antoni0007 said:
If you have a passward active you'll see your files after disabling it!
Click to expand...
Click to collapse
Nop, i dont have a password active, any other suggestions?
Armageddonn_mkd said:
Nop, i dont have a password active, any other suggestions?
Click to expand...
Click to collapse
it might be a program that's trying to copy/read your card after your upgrade!
antoni0007 said:
it might be a program that's trying to copy/read your card after your upgrade!
Click to expand...
Click to collapse
I didn't update anything mate...
Have you tried switching usb modes e.g. File transfer? Any of the other modes work?
neocyke said:
Have you tried switching usb modes e.g. File transfer? Any of the other modes work?
Click to expand...
Click to collapse
Yes i have tried the other usb options, charge only than revert back, doesn't seems to help, i just dunno how it can read the phone, it can read the sd card and the internal memory but it doesn't read the files, very weird, if it was the port of the usb or the cable it wouldn't have read the phone at all but it does read it so i dunno what i can do, anyone can help me?
Based on what you're saying, I have to say the fault is most likely at the other end - on the pc. More often than not, something changed on the pc, windows update, antivirus patch, driver update, settings changed by apps etc that kills connections. Quick way to test is to connect your phone to another pc but I guess you already know that. Swapping cables sometimes helps too. I know it does for me. My e-cig usb cable works better than all my other phone maker supplied cables that I've collected over the years. Go figure.

Tab S2 (813) SD Card Not Seen by Windows 10

Howdy, folks. Had a T813 for about a half year now, but have not done anything in the way of a custom ROM - I just rooted the stock MM firmware and ran with it.
I'd like to now put a Nougat ROM on the machine, but for some reason, Windows is not mounting the SD card in the tablet. There are some files I'd like to archive just in case things go "big-bad". If you have any insight, please point me in the right direction?
Also, since I haven't yet flashed TWRP on this machine, any warnings or guides would be appreciated.
Thanks in advance!
BillTheCat said:
Howdy, folks. Had a T813 for about a half year now, but have not done anything in the way of a custom ROM - I just rooted the stock MM firmware and ran with it.
I'd like to now put a Nougat ROM on the machine, but for some reason, Windows is not mounting the SD card in the tablet. There are some files I'd like to archive just in case things go "big-bad". If you have any insight, please point me in the right direction?
Also, since I haven't yet flashed TWRP on this machine, any warnings or guides would be appreciated.
Thanks in advance!
Click to expand...
Click to collapse
Make sure that you have mtp enabled in usb settings.
Check your drivers and ensure the device is detected in device manager.
ashyx said:
Make sure that you have mtp enabled in usb settings.
Check your drivers and ensure the device is detected in device manager.
Click to expand...
Click to collapse
Seems I'm not seeing any option to select between charge and USB. I have installed the Samsung USB Drivers for Mobile Phones (assuming it's the same) to no avail. Windows 10 is not recognizing the tablet, or its internal storage.
Any help would be appreciated.
BillTheCat said:
Seems I'm not seeing any option to select between charge and USB. I have installed the Samsung USB Drivers for Mobile Phones (assuming it's the same) to no avail. Windows 10 is not recognizing the tablet, or its internal storage.
Any help would be appreciated.
Click to expand...
Click to collapse
Usually swiping down when a USB device is connected gives you a choice.
ashyx said:
Usually swiping down when a USB device is connected gives you a choice.
Click to expand...
Click to collapse
That's the problem - I'm not getting that option. I won't rule out that I'm not using the right drivers. Can you tell me where to obtain the correct drivers for the S2 T813?
BillTheCat said:
That's the problem - I'm not getting that option. I won't rule out that I'm not using the right drivers. Can you tell me where to obtain the correct drivers for the S2 T813?
Click to expand...
Click to collapse
https://developer.samsung.com/galaxy/others/android-usb-driver-for-windows
ashyx said:
https://developer.samsung.com/galaxy/others/android-usb-driver-for-windows
Click to expand...
Click to collapse
Yep. That's the driver I installed. But no go. I'm not seeing the USB/Charge option.
My plan is to flash the tablet with another ROM anyway. Right now, I'm stock rooted with (if memory serves) CF Autoroot. So, can I use Odin (or something else) to offload my data until I get to where I want to be?
BillTheCat said:
Yep. That's the driver I installed. But no go. I'm not seeing the USB/Charge option.
My plan is to flash the tablet with another ROM anyway. Right now, I'm stock rooted with (if memory serves) CF Autoroot. So, can I use Odin (or something else) to offload my data until I get to where I want to be?
Click to expand...
Click to collapse
I've had this same issue at times with various devices. Fixes that have worked for me are:
1. Try a different USB port on your computer. In my case my ports on the front were not working but the back ports worked fine.
2. Try a different cable. I had one fail just this past week.
3. Find the drivers on your PC and delete them manually, then reinstall from scratch. Not sure why this worked but it did in a couple of cases.
Worst case you can remove your SD card and plug it directly into your PC, then copy any files between that you need to save. Also, just asking the obvious here, do you have "USB debugging" turned on in Developer Options? I am assuming you do but ya never know.

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