[SOLVED] This device has either stopped responding or has been disconnected. - Sprint Samsung Galaxy S 4 Q&A, Help & Troubleshoot

Whenever I plug in my S4, it seems fine. Drivers are installed correctly since I rooted fine and that also means the USB is fine.
The problem arises when I try to copy any file to my phone. It plugs in, allows me to switch it between Camera (PTP) and Media Device (MTP). I have tried turning USB Debugging on and off when transferring files and on both Camera and Media Device.
When I copy a device into any folder or the main card or phone directory, it starts copying, the green bar stops and then after a second the following message comes up:
"This device has either stopped responding or has been disconnected."
It allows me to Stop copying or Skip this file... which is the only file.
Any ideas on what is causing this and what I could do to try and fix it?

Use a different cable or usb port. Something is causing the phone to stop communicating with the computer. Also, make sure you don't have any power saving features enabled that may be turning of power to the usb port in Windows.

I've tried that and it still has the same issue.

Just unrooted and performed a factory reset. My phone is totally stock and doesn't allow me to copy any files onto it.
Does anyone have any idea?

[SOLVED]
Solved this by taking out my SD card, restarting my phone, putting the SD card back in and formatting it.
You can format by going into Settings > More > Storage > (Scroll to bottom) Format SD Card

That's right, it was not easy to find... Thanks!
cruise350 said:
Use a different cable or usb port. Something is causing the phone to stop communicating with the computer. Also, make sure you don't have any power saving features enabled that may be turning of power to the usb port in Windows.
Click to expand...
Click to collapse
Effectively, you have to turn off the ENERGIE ECO on your Tablet.
another way to see that the SDCARD is not responding, is to browse inside the Folders. They seems to be empty.
regards:good:

connection problem solved
FeversMirrors said:
Whenever I plug in my S4, it seems fine. Drivers are installed correctly since I rooted fine and that also means the USB is fine.
The problem arises when I try to copy any file to my phone. It plugs in, allows me to switch it between Camera (PTP) and Media Device (MTP). I have tried turning USB Debugging on and off when transferring files and on both Camera and Media Device.
When I copy a device into any folder or the main card or phone directory, it starts copying, the green bar stops and then after a second the following message comes up:
"This device has either stopped responding or has been disconnected."
It allows me to Stop copying or Skip this file... which is the only file.
Any ideas on what is causing this and what I could do to try and fix it?
Click to expand...
Click to collapse
i was getting the same problem,so i uninstalled the driver and then connected the mobile .
secondly i also have installed wondershare mogile go on my mobile and pc , so when i connected my mobile to pc after uninstalling the driver the mobile go pop up came up for usb installation and it asked for installing the usb driver for mobile go ,it asked me to swithonn the usb debugging ,and it installed the driver then it just worked fine .
may be it was a mobile go problem (any software) or Driver Problem but it helped so no need to format,reset or remove your card . just try this and tell wat helped.thank you.
This is a Driver Problem.

All I had to do was plug the usb cable into the usb port that i installed the device to. My PC won't read the phone right from any other USB port. I hope this helps

Im not sure if this thread is too old or not, just wanted to give my imput on the matter, so I ran into this issue just today but i had never had it before, turns out it was the file, I did everything I could think of : played around again with the USB port selective suspend feature and it wasnt that, plugged into other USP ports, want that, untill I tried copying something else and BINGO, the file got copied, so I tried with a folder full of different files like word, excell APK files etc...and they all went through fine, so next i tried a lange file a movie and it went though fine. the file in question was a nighlyROM apparently it was corrupt, or didnt download properly. So my suggestion is to check if you can copy or transfer other files.:good:

it didn't work for me

you have to fix permissions
it happened to me on my gt-n7100 (Galaxy Note II ) with android 4.4.2, you have to install TWRP (Team Win Recovery Project see how then reboot into recovery select ''advanced'' hen ''Fix Permissions'' that worked for me
you can use chmod to fix this it works too

hudtwalcker said:
Im not sure if this thread is too old or not, just wanted to give my imput on the matter, so I ran into this issue just today but i had never had it before, turns out it was the file, I did everything I could think of : played around again with the USB port selective suspend feature and it wasnt that, plugged into other USP ports, want that, untill I tried copying something else and BINGO, the file got copied, so I tried with a folder full of different files like word, excell APK files etc...and they all went through fine, so next i tried a lange file a movie and it went though fine. the file in question was a nighlyROM apparently it was corrupt, or didnt download properly. So my suggestion is to check if you can copy or transfer other files.:good:
Click to expand...
Click to collapse
:good::good::good:thanks a lot bruh, here i was thinkin i did somethin wrong on my phone but it was the file that had the problem, and the reason for the error

midoucaca said:
it happened to me on my gt-n7100 (Galaxy Note II ) with android 4.4.2, you have to install TWRP (Team Win Recovery Project see how then reboot into recovery select ''advanced'' hen ''Fix Permissions'' that worked for me
you can use chmod to fix this it works too
Click to expand...
Click to collapse
!!!
This did it for me. I already had TWRP installed and after quickly doing this I was able to copy to/from my SD card. It also fixed the problems I was having copying/moving things from internal storage to the SD card using ES.
FYI, It also caused XPosed to break until I rebooted again.
THANKS SO MUCH!

Doing this now, thanks so much! Wonder why that happens.
Didn't work unfortunately. Other files seem to be moving over just fine. All except this 1.6GB file (checked space, that's not the issue), where I cannot send either to Internal or SD Card. Maybe it's a corrupt file?
JJ
eNonsense said:
!!!
This did it for me. I already had TWRP installed and after quickly doing this I was able to copy to/from my SD card. It also fixed the problems I was having copying/moving things from internal storage to the SD card using ES.
FYI, It also caused XPosed to break until I rebooted again.
THANKS SO MUCH!
Click to expand...
Click to collapse

hudtwalcker said:
Im not sure if this thread is too old or not, just wanted to give my imput on the matter, so I ran into this issue just today but i had never had it before, turns out it was the file, I did everything I could think of : played around again with the USB port selective suspend feature and it wasnt that, plugged into other USP ports, want that, untill I tried copying something else and BINGO, the file got copied, so I tried with a folder full of different files like word, excell APK files etc...and they all went through fine, so next i tried a lange file a movie and it went though fine. the file in question was a nighlyROM apparently it was corrupt, or didnt download properly. So my suggestion is to check if you can copy or transfer other files.:good:
Click to expand...
Click to collapse
Yeah! Exactly! I was trying to copy an unfinished movie that was still downloading in torrent. It was stuck at 98.8% and it was playing fine in my computer. Only this file was not copying in my phone. and anyways i couldn't get it to my phone because it never downloaded 100% due to lack of peers, and i could copy other files. This means MTP mode does not allow to copy corrupt or half files and there is no mass transfer mode now a days...
---------- Post added at 08:53 PM ---------- Previous post was at 08:52 PM ----------
I was able to copy the unfinished file by mounting External SD in TWRP btw....

FeversMirrors said:
Whenever I plug in my S4, it seems fine. Drivers are installed correctly since I rooted fine and that also means the USB is fine.
The problem arises when I try to copy any file to my phone. It plugs in, allows me to switch it between Camera (PTP) and Media Device (MTP). I have tried turning USB Debugging on and off when transferring files and on both Camera and Media Device.
When I copy a device into any folder or the main card or phone directory, it starts copying, the green bar stops and then after a second the following message comes up:
"This device has either stopped responding or has been disconnected."
It allows me to Stop copying or Skip this file... which is the only file.
Any ideas on what is causing this and what I could do to try and fix it?
Click to expand...
Click to collapse
I've changed the file type which was a (.zip) to a (.mp3) and transferred the file. It worked.

hudtwalcker said:
Im not sure if this thread is too old or not, just wanted to give my imput on the matter, so I ran into this issue just today but i had never had it before, turns out it was the file, I did everything I could think of : played around again with the USB port selective suspend feature and it wasnt that, plugged into other USP ports, want that, untill I tried copying something else and BINGO, the file got copied, so I tried with a folder full of different files like word, excell APK files etc...and they all went through fine, so next i tried a lange file a movie and it went though fine. the file in question was a nighlyROM apparently it was corrupt, or didnt download properly. So my suggestion is to check if you can copy or transfer other files.:good:
Click to expand...
Click to collapse
This is the answer to this thread!

Guys this is dumb but instead of moving the file that wasn't working onto my SD card, I just moved it to my phone and it worked the first time.

Another fix - go to usb options, set to use as USB 3.0 device
Since this is the first thread that seems to come up when I googled the issue, I'll post the fix here...
though I'm on a Galaxy S5, not the S4. I'm guessing it's the same deal.
When I plugged in with USB and tried to copy a 1.2 gig file, it gave me the error message, though many large files had worked in the past.
I tried a reboot, pulling the SD card, and making sure my USB hubs didn't have the "let windows shut this off to save power" option checked.
So I tried pressing the "Connected as a media device via USB" notification when I slide the notification bar down. There are 3 options, MTP, PTP, or USB 3.0.
I changed to USB 3.0 and the file copied fine, and much faster too, about 1.5 or 2 minutes for 1.2 gigs.

This actually works.... - Raj

Related

Trying to copy several, small files from my SD card

Hi,
I’m running into an odd problem.
I have a Google Nexus 7 Tablet. I’ve unlocked and rooted it with the Toolkit. I’m attaching it via USB on a Windows 7, 64 bit system. I’ve installed the PDANet drivers.
I’ve made a back up of my tablet using Titanium Backup. Within the Titanium Backup directory are many small files, that I’d like to copy back onto my desktop for safe keeping.
However every time I copy the directory over to my PC using Windows Explorer, only a fraction of files get copied, I’d say about 20%. I’ve tried it several times, but, can’t seem to get it to do a complete copy. I’ve tried selecting the entire directory and the all the files (select all) without success.
When you plug in the micro USB cable to your tablet, does it automatically go into mass storage mode (though I have selected Mass Storage mode as my option).
I’m coming from several Samsung devices and I know there are a few ways to enable mass storage mode on them, and at a minimum, you have to choose to mount the SD card. Is there something similar with Asus devices?
What am I missing?
Thanks!
I rarely send files via the USB port... normally just use the wifi connection. Just sent all the TI backup files via AndFTP to a server over WiFi and it only a little more than 5 minutes.
I then for the first time, hooked up the N7 to my USB to transfer the files to my notebook.
Didn't make any changes.
Created a new directory on my Notebook (Win7Pro) and then opened the drive on the N7, found the TitaniumBackup directory and selected all the file (not the directory holding them).
Took about 5 mins to move the files which was about the same as the Wifi transfer.
Not errors, and all the files got there.
Not sure if that helps you...
Oh. the N7 is rooted with TWRP recovery on it but otherwise Stock.
BTW.. this morning I tried this app which is a sync app between my workstation at home and the Droid. Worked good enough I upgraded and now have a number of manual syncs setup (droid to computer)
https://play.google.com/store/apps/details?id=com.jrtstudio.SyncFolders
krelvinaz said:
....
Didn't make any changes.
...
Not errors, and all the files got there.
Oh. the N7 is rooted with TWRP recovery on it but otherwise Stock.
Click to expand...
Click to collapse
krelvinaz said:
BTW.. this morning I tried this app which is a sync app between my workstation at home and the Droid. Worked good enough I upgraded and now have a number of manual syncs setup (droid to computer)
https://play.google.com/store/apps/details?id=com.jrtstudio.SyncFolders
Click to expand...
Click to collapse
Hi krelvinaz,
Thanks for taking the time to test that for me. I did exactly the same procedure as you. I'll play with it some more and see if it was just a bad driver install or something. Perhaps I'll try it on my laptop at work...
And thanks very much for the link... that app does look promising indeed. I really appreciate that it doesn't sync with the cloud, but with my pc. That's great.
Thanks again for your help!
Update:
Ok, well I tried to copy the same files on my work laptop, which is running XP, and without any additional drivers, and it stopped at exactly the same place, at one particular file.
I then deleted that one backup file, and tried to copy the directly again, and it worked. I then tried again on my Windows 7, 64 bit desktop and it too was successful!
I guess that file was corrupted or something.
I'm glad I figured it out, and thanks again krelvinaz.
I got my N7 today. Just plugged in USB to my computer and copied my "backup-apps" folder and my MP3 folder from my phone. Moved very fast, now I have about 150 .apk's I can install if I have recognition problems with the Play store, and 2000 songs.... using up my "16" gb fast... about time to root and add stickmount.

[Mysteriously solved] Can't transfer files to/from internal storage via USB

Hello. Today I wanted to transfer a movie from my PC to my N7 aaaand... something has happened.
When I go to my internal storage on my PC it doesn't show the blue bar below the name that tells how much free space I have: http://i.imgur.com/kOSjhb3.jpg
When I try to copy a file from the internal storage to the PC it says "Undefined error"
http://i.imgur.com/AZrgG8Y.jpg
And when I try to copy a file from the PC to the internal storage it shows that it's copying but the bar doesn't move and after 5-10 mins it says "The device has either stopped responding or has been disconnected."
http://imgur.com/OuthPXg (this pic was taken from Google images, I think the person who captured it had the same problem :cyclops
I tried with USB debugging on and off, redownloading and reinstalling drivers, rebooting - nothing.
I did a clean install with the Android 4.3 factory image a couple of days ago but I don't see how that can be a problem because yesterday I copied a bunch of avi. files to my tablet and today it just doesn't want to do that. *sigh* technology...
Have you tried using ADB to push or pull?
I have problems copying only if I'm not using the original N7 cable. Using the original cable, I get fast, reliable read/write throughput between my N7 and pc. I have one 3rd party cable that when I use it to copy from pc to N7 the 'copying' window comes up, but doesn't show the file copying and eventually hangs, but the file does copy and appears on the N7.
Username invalid said:
Have you tried using ADB to push or pull?
Click to expand...
Click to collapse
What ?
And I am using the original USB cable
http://forum.xda-developers.com/showthread.php?t=2141817
Username invalid said:
http://forum.xda-developers.com/showthread.php?t=2141817
Click to expand...
Click to collapse
Well that's great but I wanna fix this. My little brother won't know how to use this.
Ok I just checked now and it everything was ok. I have no idea what happened but now everything seems to be working fine, I am transfering my movie now

Usb problem

Can anyone tell me why when i connect my lenovo k3 the pc doesn't read the storage? It was working before, i could copy paste songs,movies etc but now suddenly it stopped, i didn't update anything, when i use the es file explorer everything is working good, but when i connect it to the pc than my pc does detect the internal and external storage and i can see all the sub folders, but i cannot see the files inside nor copy paste anything in or out, why? Using Vibeui 3.0_1553 Dev.
1.Its conected as Media Device(MTP)
2.USB debugging is enabled
Basically everything as it was when it was working but now its not, wich is weird since i can see all the folders inside but not the files.
If you have a passward active you'll see your files after disabling it!
antoni0007 said:
If you have a passward active you'll see your files after disabling it!
Click to expand...
Click to collapse
Nop, i dont have a password active, any other suggestions?
Armageddonn_mkd said:
Nop, i dont have a password active, any other suggestions?
Click to expand...
Click to collapse
it might be a program that's trying to copy/read your card after your upgrade!
antoni0007 said:
it might be a program that's trying to copy/read your card after your upgrade!
Click to expand...
Click to collapse
I didn't update anything mate...
Have you tried switching usb modes e.g. File transfer? Any of the other modes work?
neocyke said:
Have you tried switching usb modes e.g. File transfer? Any of the other modes work?
Click to expand...
Click to collapse
Yes i have tried the other usb options, charge only than revert back, doesn't seems to help, i just dunno how it can read the phone, it can read the sd card and the internal memory but it doesn't read the files, very weird, if it was the port of the usb or the cable it wouldn't have read the phone at all but it does read it so i dunno what i can do, anyone can help me?
Based on what you're saying, I have to say the fault is most likely at the other end - on the pc. More often than not, something changed on the pc, windows update, antivirus patch, driver update, settings changed by apps etc that kills connections. Quick way to test is to connect your phone to another pc but I guess you already know that. Swapping cables sometimes helps too. I know it does for me. My e-cig usb cable works better than all my other phone maker supplied cables that I've collected over the years. Go figure.

Unable to copy files to internal storage.

I recently formatted my phone and put everything as before but now I am unable to move any files in the internal storages in my nexus 6p. Whenever I try pasting any file in the storage, the usual windows warning sound rings up and then nothing happens. No dialogues, nothing comes up.
The phone is running latest Android 7.1.1 with twrp 3.0.2.3 and a pixel mod provided here without the addons. https://forum.xda-developers.com/nexus-6p/themes-apps/zip-pixel-mod-t3505693
For coming up with this after format, I followed usual procedure, sideloaded the build, flashed twrp using adb and then flashed the mod using twrp.
Before formatting, I used the same config and the phone worked perfectly. I have no idea what caused this problem and I am unable to find any solution. Is it something with the permissions? or something else? How do I solve this issue??
agpt8 said:
I recently formatted my phone and put everything as before but now I am unable to move any files in the internal storages in my nexus 6p. Whenever I try pasting any file in the storage, the usual windows warning sound rings up and then nothing happens. No dialogues, nothing comes up.
The phone is running latest Android 7.1.1 with twrp 3.0.2.3 and a pixel mod provided here without the addons. https://forum.xda-developers.com/nexus-6p/themes-apps/zip-pixel-mod-t3505693
For coming up with this after format, I followed usual procedure, sideloaded the build, flashed twrp using adb and then flashed the mod using twrp.
Before formatting, I used the same config and the phone worked perfectly. I have no idea what caused this problem and I am unable to find any solution. Is it something with the permissions? or something else? How do I solve this issue??
Click to expand...
Click to collapse
Is USB debugging enabled in developer options? Is a notification coming up on the phone that says USB charging when you plug it into your computer? Or are you talking about moving files within the phone from one location to another?
Yes everything is taken care of. USB debugging enabled, the USB charging option is set to transfer files between pc and the phone..The MTP protocol. All I was trying to do was to put in some some music files and equaliser presents I saved prior to format back to the phone.
agpt8 said:
Yes everything is taken care of. USB debugging enabled, the USB charging option is set to transfer files between pc and the phone..The MTP protocol. All I was trying to do was to put in some some music files and equaliser presents I saved prior to format back to the phone.
Click to expand...
Click to collapse
Does the phone actually show up as a drive on your computer?
Yes sir it does. I can access any file or folder in the storage just like any other phone.
agpt8 said:
Yes sir it does. I can access any file or folder in the storage just like any other phone.
Click to expand...
Click to collapse
This is a long shot but you haven't added any new drivers to your computer lately? I had an issue with a drive conflict causing something like you are describing but that was a long time ago. That might not happen anymore. Have you tried updating the Google USB driver or using Huawei 's program for phone computer access?
---------- Post added at 06:14 PM ---------- Previous post was at 06:01 PM ----------
jhs39 said:
This is a long shot but you haven't added any new drivers to your computer lately? I had an issue with a drive conflict causing something like you are describing but that was a long time ago. That might not happen anymore. Have you tried updating the Google USB driver or using Huawei 's program for phone computer access?
Click to expand...
Click to collapse
http://www.theandroidsoul.com/nexus-6p-driver-on-windows-pc/
I didn't add any drivers to the pc but yes I did update the Android SDK packages. I don't remember what all packs were updated but I don't think that any USB driver got updated at that time...
Is it because of some driver issue?
You might want to use a program like Root Explorer to check if the read/write permissions are set properly either in the specific folder you are trying to copy files to or in the parent folder for your phone storage.

File transfer not working properly

Hello guys, i've got some problem with file transfer both in pc to op5 and op5 to pc with USB, i don't know why but apparently the problem affect only medium to big files. I can transfer little files like jpg, while i have some problem with mp3, sometime work sometime not, if i insist generally work. If i try with huge files like the OTA now that i'm trying to upgrade the oxygen is not working at all. I suppose the drivers are properly installed since i can open the folders inside pc. Obviously the debug usb is active, i tryed to enable mtp in developer option (is normal that there isn't any mtp selection in the four transfer available? even if enabled mtp i still see "recharge" "file transfer" "photo transfer ptp" "midi"). I usually select file transfer, i don't even know what MIDI is and ptp is only about photos. The phone is rooted with the last official twrp and last magisk, the os is OOS 4.5.8. and is still encrypted. PC is with windows 10
edit: i can't even copy/paste those big files from a folder inside the phone to another one always in the phone.
Try using a USB 2.0 port
rickysidhu_ said:
Try using a USB 2.0 port
Click to expand...
Click to collapse
omg thank you so much, i'm such a noob. i thought all pc port usb were the same and apparently are not. I tried one on the back and it work fine. A minor problem remained tho, i still can't move stuff from folder to folder inside the phone but whatever..i can bring them out and in again in the folder i want.
vanzant83 said:
omg thank you so much, i'm such a noob. i thought all pc port usb were the same and apparently are not. I tried one on the back and it work fine. A minor problem remained tho, i still can't move stuff from folder to folder inside the phone but whatever..i can bring them out and in again in the folder i want.
Click to expand...
Click to collapse
Might be a long shot but try doing a simple restart of your phone and computer and see if that helps

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