Wanted to know if anyone had there note 3 on ting, an mvno under sprint and if there were any differences than the sprint version. I wanted to bring my sprint note 3 over but they said i wouldn't be able to do that yet so im thinking about ordering theirs.
also how do you like ting?
Note 3 on ting troubles
r2hudson said:
Wanted to know if anyone had there note 3 on ting, an mvno under sprint and if there were any differences than the sprint version. I wanted to bring my sprint note 3 over but they said i wouldn't be able to do that yet so im thinking about ordering theirs.
Click to expand...
Click to collapse
I pre-ordered the Note 3 on ting the day it went up on their website and recieved it on 11/6. I love the phone, but unfortunately 4G service has not worked once since I've had it. At first I assumed it was a bad phone so I called for an exchange. The tech support wanted to ensure I was in a 4G area so they asked me to do a side by side with another ting/Sprint phone to verify that it was indeed a bad phone. I knew for sure that I had been in a 4G coverage area with no luck, but I went along with it because overall, given some people's level of tech knowledge, I thought it was a reasonable request. I did the test, and just like I suspected, my wife's ting S4 had 4G just fine, while my Note 3 was stuck on 3G. So I called again a few days later seeking my exchange. This time, I was told that the problem was actually a known issue on Sprint's end. Apparently, because it was a new tri-band phone, Sprint was experiencing some problems on the new frequencies, so all newer phones were having the same problem. That would seem like a reasonable explanation; problem is the Note 3 is not a tri-band device. I kindly explained that to the tech, who then put me on hold. He came back with a new explanation: the problem was on ting's end, a software glitch that was mis-identifying Note 3's to the Sprint Network as 3G only devices. He assured me that they were working on the problem and would contact me when it was fixed. Sure enough, I got an email about a week later asking me to do a factory reset on my phone, and all would be good. I did, and all is not good, still no 4G. The tech than said he would elevate the issue with Sprint technical support. I'm still waiting to here the results. Frankly I'm getting tired of waiting. I'm going to call again tomorrow [12/3] and ask to return the phone.
r2hudson said:
also how do you like ting?
Click to expand...
Click to collapse
Up until this issue I've loved ting. I switched over in March and have saved lots of money on service, $50 to $70 per month! I've recommended them to several friends. As far as I can tell the service quality and coverage is identical to Sprint. There is no data roaming, but I reviewed my Sprint bills prior to switching, and less than 1% of my data was roaming anyway so I could live without that in exchange for the savings.
When you call, a person answers the phone as well, which is nice.
I'm a ting fan, but they need to make me happy fast to me to remain one.
MRH
Related
I've recently been having problems with some of my text messages not making it to my phone. Some get through, some don't. I spent nearly 40 minutes the other day with "tech support" (30 of them spent talking to an Android 'specialist'). In the end, I was told that they didn't know why some were getting through and some weren't. They pointed the finger at my friends who are texting saying the problem might be on their end (my gf is on T-Mo as well and we skyped so she could show me the 'sent successful' msgs on her BB 9700). The real kicker was when the specialist told me that I should delete my texts every day because "Android devices can't really handle holding more than 40-50 msgs at a time before it causes problems for the handset and the software." SMH.
Anyway, I've been playing around with a friend's Evo lately and I really like it. It's got me thinking of a possible switch to Sprint if this text issue keeps popping up and T-Mo keeps giving me BS answers.
I guess I just want to ask:
1. Any recent converts from T-Mo? How do you like Sprint so far?
2. Any experience issues similar to the one I'm having?
3. Any issues at all with the Evo or service in the LA area?
My friend said he's been with Sprint for about 10 years now, and I asked how customer service was. He said "I don't know, I've never really needed to talk to them." Seemed like a good sign to me.
Thanks XDA Evo heads!
I was on tmo before I switched to Sprint when I started working for them. Honestly on not working at sprint anymore and I'm still on it and got my fiance on it and we have a joint account. Sprint is amazing and I love it and I would never look back. Plus you could probably get a discount from where you work which helps. Customer service isn't bad if you have to call them. I've called them and if they can't help tu they usually offer some kinda something to take away the blow.
Sent from my PC36100 using XDA App
i was in the same boat... i forced tmo to let me out of my contract b,c of similar problems, including weak signal strength and dropped calls....
I am having better signal strength and less dropped calls/ unreceived messages but not as good as I was expecting...
The biggest difference I noticed is that Tmobile customer support is miles beyond Sprints.
Sprint has the worst customer service that I have seen in a while.
The reps are dumb, disrespectful, dumb, don't care....dumb....
Not exactly what you asked for but I switched from AT&T to Sprint about 2 months ago for the Evo. I love the Evo..... but Sprint sucks ass. At least here in Central Florida, Sprint is the worst service you can have (AT&T is the best) I sometimes get calls and text 3 or 4 days late. I'm in the process of deciding if my Evo is good enough to stick it out or if switching back to AT&T is worth paying the higher prices.
Give it a try. You can cancel within 30 days for a full refund of both equipment and service costs. There is no risk whatsoever.
Sent from my PC36100 using Tapatalk
I sent my wife a few texts 2 weeks ago that never made it.
I on the other hand have had no problems worth sprint's service.
Sent from my PC36100 using XDA App
daewond3r said:
I've recently been having problems with some of my text messages not making it to my phone. Some get through, some don't. I spent nearly 40 minutes the other day with "tech support" (30 of them spent talking to an Android 'specialist'). In the end, I was told that they didn't know why some were getting through and some weren't. They pointed the finger at my friends who are texting saying the problem might be on their end (my gf is on T-Mo as well and we skyped so she could show me the 'sent successful' msgs on her BB 9700). The real kicker was when the specialist told me that I should delete my texts every day because "Android devices can't really handle holding more than 40-50 msgs at a time before it causes problems for the handset and the software." SMH.
Anyway, I've been playing around with a friend's Evo lately and I really like it. It's got me thinking of a possible switch to Sprint if this text issue keeps popping up and T-Mo keeps giving me BS answers.
I guess I just want to ask:
1. Any recent converts from T-Mo? How do you like Sprint so far?
2. Any experience issues similar to the one I'm having?
3. Any issues at all with the Evo or service in the LA area?
My friend said he's been with Sprint for about 10 years now, and I asked how customer service was. He said "I don't know, I've never really needed to talk to them." Seemed like a good sign to me.
Thanks XDA Evo heads!
Click to expand...
Click to collapse
Best move I have made. Tmo did good bringing android but everyone else is blowing them away with phones and plans.
Sent from HTC Evo with CM6
I recall an issue similar to this on the hero.
Yes its true on some of the older Android OS there was some issues with alot of txt msgs my hero practically shut down when i hit 2000 txt msgs it wouldnt load them or receive any txt msgs.
as I recall just randomly not receiving them tho etc was resolved with a hard reset of the device.
jasonleb1 said:
Not exactly what you asked for but I switched from AT&T to Sprint about 2 months ago for the Evo. I love the Evo..... but Sprint sucks ass. At least here in Central Florida, Sprint is the worst service you can have (AT&T is the best) I sometimes get calls and text 3 or 4 days late. I'm in the process of deciding if my Evo is good enough to stick it out or if switching back to AT&T is worth paying the higher prices.
Click to expand...
Click to collapse
Weird, I switched from ATT and I had the problems u are describing, however the problems were w ATT, maybe it was the iPhone but service sucked, dropped calls, slow 3G speeds, customer service wqs bad, etc. I'm in central FL btw. As far as Tmo I got to admit they got pretty good customer service, can't really complain about sprints either. Service has been great as well, no dropped calls in 2+ months and great 3G/4G speeds. If pricing is a factor, Sprint has it covered. Check coverage in your area and see if you got good coverage, other than that o don't see why you couldn't switch and be happy w Sprint.
Sent from my PC36100 using XDA App
sdrewh said:
Best move I have made. Tmo did good bringing android but everyone else is blowing them away with phones and plans.
Sent from HTC Evo with CM6
Click to expand...
Click to collapse
I agree here. However, what an above poster said. T-mo has better customer support. I was with T-mo for almost 10 years and recently switched over when the EVO came out because T-mo couldn't tell me when their next Android Device was coming out, and the only rumors were of the GPS phone which looked attrocious. The Nexus was available, but only for new plan holders and the price was rediculous, not to mention it was already getting long in the tooth. I love the EVO, and 6Mbps down on my 4G is great (when I get a strong 4G signal). I am not impressed with 3g as I never seem to get over 600kbps and I do not like the fact that I can't use Data and Phone at the same time on just 3g.
Otherwise, Sprint's plan is better despite the infamous "$10" fee, unless you primarily make phone calls to land lines. I got a bonus 450 min. on top of the 450 min. with the unlimited plan for land line calls and I rarely use 100 min. Otherwise they really are unlimited in the Data side.
I hope this helps in your decision. Good luck.
I've gone through most every cell provider in my state. T-Mobile, ATT, Cingular (basically same thing) Virgin, verizon, Cricket.
Cingular was by far the worst. Tons of missing.txts and dropped calls.
Then went to Tmobile. Loved Tmobile. Not a huge calling area at the time. But still great service.
Then to ATT for the iPhone. Loved iphone. Still didn't like att. Than I came to sprint foe the EVO. and so far its pretty good. Pricing is nice, even with the 10 extra for 4G.
...in 1943, I killed a drifter.
I went from T-Mo to Sprint about two months ago, it was a great move. Better prices, able to do things in the shop. T-Mo forced my hand because they would not let me back into a contract and would not work with me on phones. I was very disappointed with T-Mo and how they handled me, especially because I had been with them for seven years. I have the Evo now.
If you are coming to sprint make sure you look into getting the Everything Plus plans to save some money.
Instead of the regular Everything 450 for 69, you can get Everything with 500mins for 59.
as dissapointed as i'v been with sprint, they do have unlimited mobile to mobile....
Thats pretty epic i suppose
Why does anyone use T-Mo on the first place (outside of Europe, that is)? Their 3G coverage is an absolute joke. It makes AT&T's coverage look fantastic!
Been with Sprint for 11 years, in 3 different states, any issue, that I can count on one hand, have been resolved over the phone.
You have 30 days to try it risk free, what's not to like ?
Sent from my PC36100 using XDA App
Thanks to everyone who took the time to respond!
I think I will try it out for a month and see how it is.
Weird, I switched from ATT and I had the problems u are describing, however the problems were w ATT, maybe it was the iPhone but service sucked, dropped calls, slow 3G speeds, customer service wqs bad, etc. I'm in central FL btw. As far as Tmo I got to admit they got pretty good customer service, can't really complain about sprints either. Service has been great as well, no dropped calls in 2+ months and great 3G/4G speeds. If pricing is a factor, Sprint has it covered. Check coverage in your area and see if you got good coverage, other than that o don't see why you couldn't switch and be happy w Sprint.
Click to expand...
Click to collapse
Hmmm. I had an iPhone too (1st Gen and 3Gs) and never once dropped a call, my 3G speeds were always fast and customer service was always great to me (but I always went to the store I never called tech support and the people at my store are really friendly and polite).
Brutal-Force said:
I agree here. However, what an above poster said. T-mo has better customer support. I was with T-mo for almost 10 years and recently switched over when the EVO came out because T-mo couldn't tell me when their next Android Device was coming out, and the only rumors were of the GPS phone which looked attrocious. The Nexus was available, but only for new plan holders and the price was rediculous, not to mention it was already getting long in the tooth. I love the EVO, and 6Mbps down on my 4G is great (when I get a strong 4G signal). I am not impressed with 3g as I never seem to get over 600kbps and I do not like the fact that I can't use Data and Phone at the same time on just 3g.
Otherwise, Sprint's plan is better despite the infamous "$10" fee, unless you primarily make phone calls to land lines. I got a bonus 450 min. on top of the 450 min. with the unlimited plan for land line calls and I rarely use 100 min. Otherwise they really are unlimited in the Data side.
I hope this helps in your decision. Good luck.
Click to expand...
Click to collapse
i agree that the 3g sucks and that you cant use it at the same time but with the 4g you can surf and talk same time
Tmobile has the worst reception ever though.
I was sent an automated txt message saying I 'qualified for an upgrade', so, for grins and chuckles I called to kind of inquire. I think the lady was from India or something because I don't think she quite understood what I was asking but, she did inform me that their trying to upgrade all their customers to equipment compatible with At&t. She also informed me that equipment changes must be made before May 2012 when the conversion to At&t is complete. Startling news considering I thought the FCC is still mulling over the legal stuff and here I'm told the deal is already done.....sucks if it's true because I loathe At&t with a passion. Just thought I share this information with all of you.
She's probably just giving you generic whatever and has no idea on what's going on really.
Recently I've noticed a peculiar increase in dropped calls on my and my wife's G2s, as well as two friends... li wonder if we were pushed the same OTA upate, either that or the AT&T network switch may have already happened
Well the odd thing(s) I've noticed is a specific area where I used to get full bars of 3G has now reverted to EDGE service. I say odd because T-Mobile was the only 3G service in said area not even Verizon or Sprint had 3G. Now all of a sudden At&t pops up, which never did before.
I called again because I was curious about the LG G2X and I was told similar information regarding At&t and May 2012. I really am a tad concerned, anyone else have any info regarding this date? I don't mean to come off paranoid but, that's 2 people now that gave the same exact date.
I am ending my connection with sprint soon and was wondering how is the Verizon Note 3? I live in the north bay area of California and was curious what everyones service is like.
the main reason im leaving Sprint is because my calls are constantly dropping in my house and at work. Its pretty terrible.
Sprint did provide great customer service any time I had issues...
Do people on verizon drop many calls? I know they logged atleast 75 last month... just curious. I love the Note 3 - hated the srevice
I had the Note 3 and pretty much loved it but was considering going with the S5 instead once Im able to port my number.
j00manji said:
I am ending my connection with sprint soon and was wondering how is the Verizon Note 3? I live in the north bay area of California and was curious what everyones service is like.
the main reason im leaving Sprint is because my calls are constantly dropping in my house and at work. Its pretty terrible.
Sprint did provide great customer service any time I had issues...
Do people on verizon drop many calls? I know they logged atleast 75 last month... just curious. I love the Note 3 - hated the srevice
I had the Note 3 and pretty much loved it but was considering going with the S5 instead once Im able to port my number.
Click to expand...
Click to collapse
I don't live in Cali but I'll chime in. My service has been great. It's alittle more pricey but it's been worth it. My inlaws live in a rural area of Maryland and Sprint cell service was null and void but with Vzw it's full 4G in their area. I love my Note 3, the roms are great and there's a pretty good group of folks around here. Not alot of flaming and trolling either. When I first switched to Verizon I was a HTC fanboy and got the Rezound. Things were so crazy on here I almost went back to Sprint..lol. Maybe it had to do with the fact that it was a phone with beats audio in it and that brought in a younger immature crowd??.... Anyway, in my dealings so far eveyone has been pretty helpful and down to earth in the Note 3 section. Maybe someone in that area can chime in on how good the cell service is. Good luck in your choice.
Don't get me wrong, I love this phone despite the bugs. Software bugs.
However I've a serious issue regarding the 3G/LTE module. 3G/LTE performances are not consistent at all.
Sometimes it goes well (chatting, sending pictures, even testing the speed with a speed test) but other times the connection "hangs" and I'm not able to do anything for seconds or minutes (download pictures from whatsapp, sending text with telegram or open web pages). After that time, the connection seems to work again. When this Is happening, phone is at full signal.
Please note that I never had these issues with all my previous phones (Nexux 5, Nexus 5X, OnePlus 3T) with the same SIM card and under the same conditions (places, time of the day). I've performed all the updates available (software version 4.5.4) and cleaned the cache many times using the recovery.
I'm asking your help: is there some debug feature I can activate in order to see what is happening and understand the problem? Many thanks.
What carrier do you have?
ATT had to load my phone into there system. I'm in Seattle, WA USA
After they did that LTE has been perfect!
Sent from my ONEPLUS A5000 using XDA-Developers Legacy app
Nick James said:
What carrier do you have?
ATT had to load my phone into there system. I'm in Seattle, WA USA
After they did that LTE has been perfect!
Sent from my ONEPLUS A5000 using XDA-Developers Legacy app
Click to expand...
Click to collapse
Since I'm on ATT and I might get a OP5 I gotta ask how you went about this. Because I can see me telling customer service this and them not having the slightest clue what I'm talking about.
atistang said:
Since I'm on ATT and I might get a OP5 I gotta ask how you went about this. Because I can see me telling customer service this and them not having the slightest clue what I'm talking about.
Click to expand...
Click to collapse
Basically you'd call in and ask to register your phone. It's not actually necessary but they do this anyway when you ask for a replacement sim. All they do is get your IMEI off your phone and add it to your account. Though with the 3 it already showed up during use. I don't think it matters much at all. Haven't had an issue with the 5 in Wisconsin, Minnesota or Nevada. I've simply plugged in the sim to this phone and went on my way since day 1.
atistang said:
Since I'm on ATT and I might get a OP5 I gotta ask how you went about this. Because I can see me telling customer service this and them not having the slightest clue what I'm talking about.
Click to expand...
Click to collapse
Just to give you the big picture, I'll include everything that happened when I got my OP5 in terms of registering the phone on AT&T's network...
I got the OP5 and I came from a OPO, so I needed a new nano SIM card. I went to AT&T and they gave me a new sim but they were not able to get LTE signal at all. I was impatient and really didn't want to wait around so the rep and myself came up with excuses on why it wasn't working so I could get out of there. HSPA+ was the best I could get and it was about ~5Mbps up/down and I was happy with that for now.
I got home and decided to call in. Usual phone tree hell with AT&T began but I eventually got a level 2 Android technician. I will note the default values within the phone tree took me to iPhone support. Anyhow, the level two technician verified that my phone was not getting LTE. Furthermore, the device was not registered in the system at all. He gave me two options (which from the sounds of things, he wasn't supposed to do) 1.) I could just deal with the HSPA+ connection and it could take up to 5 days to fully load the phone but my phone would work perfect in terms of service/coverage/data rates (HSPA+) or 2.) He could load a Samsung S7 mock profile to my phone and it would more than likely work fine but don't hold him accountable for it. He said if it were him, he'd go for the S7 mock profile so I went with it.
Immediately I got an LTE signal and he had me reboot my phone. I've zero issues as he figured would happen and everything has been perfect. I got a confirmation text message from AT&T saying my phone will be loaded by July 6th and originally the technician told me around July 14th.
Anyhow, that was just my experience and a good experience at that. Of course, popping a sim out and back into a new phone would be ideal but a non-contracted AT&T device has to get loaded at some point and time I guess, right?
Cheers!
Nick James said:
Just to give you the big picture, I'll include everything that happened when I got my OP5 in terms of registering the phone on AT&T's network...
I got the OP5 and I came from a OPO, so I needed a new nano SIM card. I went to AT&T and they gave me a new sim but they were not able to get LTE signal at all. I was impatient and really didn't want to wait around so the rep and myself came up with excuses on why it wasn't working so I could get out of there. HSPA+ was the best I could get and it was about ~5Mbps up/down and I was happy with that for now.
I got home and decided to call in. Usual phone tree hell with AT&T began but I eventually got a level 2 Android technician. I will note the default values within the phone tree took me to iPhone support. Anyhow, the level two technician verified that my phone was not getting LTE. Furthermore, the device was not registered in the system at all. He gave me two options (which from the sounds of things, he wasn't supposed to do) 1.) I could just deal with the HSPA+ connection and it could take up to 5 days to fully load the phone but my phone would work perfect in terms of service/coverage/data rates (HSPA+) or 2.) He could load a Samsung S7 mock profile to my phone and it would more than likely work fine but don't hold him accountable for it. He said if it were him, he'd go for the S7 mock profile so I went with it.
Immediately I got an LTE signal and he had me reboot my phone. I've zero issues as he figured would happen and everything has been perfect. I got a confirmation text message from AT&T saying my phone will be loaded by July 6th and originally the technician told me around July 14th.
Anyhow, that was just my experience and a good experience at that. Of course, popping a sim out and back into a new phone would be ideal but a non-contracted AT&T device has to get loaded at some point and time I guess, right?
Cheers!
Click to expand...
Click to collapse
Did you try rebooting the phone before calling? That is what happened with my Moto X Pure and no one knew what to do at the store. The manager came out and rebooted it and it got LTE and worked fine after that.
atistang said:
Did you try rebooting the phone before calling? That is what happened with my Moto X Pure and no one knew what to do at the store. The manager came out and rebooted it and it got LTE and worked fine after that.
Click to expand...
Click to collapse
You mean, did I remember to turn it off and back on again? Yes, we tried that. Haha
It wasn't until the AT&T tech adding the profile to the network that it works. It was instant too.
Sent from my ONEPLUS A5000 using XDA-Developers Legacy app
Anyone else on Sprint with the S10?
Note 8, and S8+ works fine. My S10+ is getting 1x and when I'm on the road, it would come in and out all day long. Without WiFi the phone is almost useless.
dannieboiz said:
Anyone else on Sprint with the S10?
Note 8, and S8+ works fine. My S10+ is getting 1x and when I'm on the road, it would come in and out all day long. Without WiFi the phone is almost useless.
Click to expand...
Click to collapse
i have the exect same issue with s10e..i thought it was only s10e because its a cheaper model..what do we do..plus also my wifi is pritty bad..only on this device
My wifi works fine but I have very limited if any data signal and I can hardly send or receive text messages....
No one has a fix?
I called the sprint store and the guy said lots of these new S10 series phones have connectivity issues.
He said their tech has a fix for it but it may not be effective. He said Samsung needs to release an update to fix it.
I've got the S10+
Sent from my SM-G975U using Tapatalk
Switch to verizon, att, or cricket. Sprint is bottom of barrel of carriers sadly. I learned that the hard way back when carriers has 2 year contracts.
Sent from my iPhone using Tapatalk
johnwayne27 said:
Switch to verizon, att, or cricket. Sprint is bottom of barrel of carriers sadly. I learned that the hard way back when carriers has 2 year contracts.
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
I used to believe in this statement.. But when I walk around with a phone from Verizon (business), Srint (Personal) and AT&T hotspot service, I realized this is very not true.
There are locations where each carrier is stronger than others. At one of my job site, Verizon and AT&T fail to connect at all constant roaming and drop calls while Sprint skips along like no body cares.
Point, additionally, as each carrier acquire and deploy new bands, they need to be built out so the newer devices that support the bands can utlize it relieving the crowded older bands.
HOWEVER, this stupid phone, with SignalCheck Pro installed, I can see the bands I'm on but the signal stregnth is horrible, like at the moment, i'm connected to band 41 but LTE is at -117dBm, that's almost like not having signal at all. Likewise when I'm connected to band 25 and 26.
I tried disabling all those bands and force it onto the lower frequency with hardly any success.
dannieboiz said:
I used to believe in this statement.. But when I walk around with a phone from Verizon (business), Srint (Personal) and AT&T hotspot service, I realized this is very not true.
There are locations where each carrier is stronger than others. At one of my job site, Verizon and AT&T fail to connect at all constant roaming and drop calls while Sprint skips along like no body cares.
Point, additionally, as each carrier acquire and deploy new bands, they need to be built out so the newer devices that support the bands can utlize it relieving the crowded older bands.
HOWEVER, this stupid phone, with SignalCheck Pro installed, I can see the bands I'm on but the signal stregnth is horrible, like at the moment, i'm connected to band 41 but LTE is at -117dBm, that's almost like not having signal at all. Likewise when I'm connected to band 25 and 26.
I tried disabling all those bands and force it onto the lower frequency with hardly any success.
Click to expand...
Click to collapse
Can you disable or remove that signal check program? Not all sognal check programs are legit.
What country are you in?
That may be part of the problem.
I agree, carriers do have their own pros and cons.
Sent from my iPhone using Tapatalk
johnwayne27 said:
Switch to verizon, att, or cricket. Sprint is bottom of barrel of carriers sadly. I learned that the hard way back when carriers has 2 year contracts.
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
johnwayne27 said:
Can you disable or remove that signal check program? Not all sognal check programs are legit.
What country are you in?
That may be part of the problem.
I agree, carriers do have their own pros and cons.
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
I'm in the US
and yes the program can be uninstalled, but it was only installed because I need to troubleshoot this issue, so it's not the program that's causing the problem. It's just telling me what band I'm on and the signal.
dannieboiz said:
Anyone else on Sprint with the S10?
Note 8, and S8+ works fine. My S10+ is getting 1x and when I'm on the road, it would come in and out all day long. Without WiFi the phone is almost useless.
Click to expand...
Click to collapse
It's not just you. There are multiple threads on Sprint's forums with users complaining. My phone constantly roams, the WiFi calling keeps timing out on location and though it says LTE most of the time data doesn't work. Lucky for me I keep a spare phone so I'll be switching back to my iPhone X until they resolve this but there's been no official word on any of this getting resolved so I'm not expecting a solution any time soon. I'm wondering if it was the update I installed that caused this because it seemed like day 1 the phone was ok. Maybe a solution is to use Odin and flash back to the original stock.
winb83 said:
It's not just you. There are multiple threads on Sprint's forums with users complaining. My phone constantly roams, the WiFi calling keeps timing out on location and though it says LTE most of the time data doesn't work. Lucky for me I keep a spare phone so I'll be switching back to my iPhone X until they resolve this but there's been no official word on any of this getting resolved so I'm not expecting a solution any time soon. I'm wondering if it was the update I installed that caused this because it seemed like day 1 the phone was ok. Maybe a solution is to use Odin and flash back to the original stock.
Click to expand...
Click to collapse
They had me reset network settings which I did and it didn't help. They're sending me a replacement phone... Once I get it I'll prevent the Samsung update and see if that helps. Idk I really wanted to like this phone.
Sent from my SM-G975U using Tapatalk
Sadly this is a known issue:
https://community.sprint.com/t5/Samsung/Galaxy-s10-plus-wont-stay-connected-to-LTE/td-p/1035678
https://www.reddit.com/r/Sprint/comments/b1hxkp/galaxy_s10_data_failure/
Strange I get signal better than I did on my note 9
Do you guys have a Sprint phone or the unlocked version from factory? I have the factory unlocked version, could it be it? The sprint guy @ the store said they sold a few s10's and no one has come back *****ing yet
dannieboiz said:
Do you guys have a Sprint phone or the unlocked version from factory? I have the factory unlocked version, could it be it? The sprint guy @ the store said they sold a few s10's and no one has come back *****ing yet
Click to expand...
Click to collapse
I have the sprint version purchased from S
Spent an hour with samsung to no resolution. Took my verizon sim and dropped it on the S10 and the phone was getting good signal and speed then dropped for a couple minutes then back to good speeds. But as it's doing this, the phone started to get very warm. Sprint tech support doesn't know crap, just make me repeat their written process multiple times and the guys at the sprint stores are just salesman.
Since the verizon seems shows intermitten connections as well, i'm going to see if samsung can send me a replacement.