Resetted APN and lost mobile data stock 4.3 - Sprint Samsung Galaxy S 4 Q&A, Help & Troubleshoot

Is the default apn profile the wrong one? I am currently at work and without wifi, would like to fix this to be able to at least make calls. As it stands, I believe nothing works. Texts, data, mms and calls. I am unable to edit the APN as well, which is odd since the default is incorrect. Any way around this? Will updating the prl or something restore my settings?
Fixed by using: "##72786# " to reset the APN settings.Will leave this thread in case anyone else has the same problem in the future.

Thanks! Just got back from Spain and even though I had saved my APN's before installing an Orange SIM card, it wouldn't restore when I got home. I was completely confused and tried several different things, but this fixed it!

RhinoDoc said:
Thanks! Just got back from Spain and even though I had saved my APN's before installing an Orange SIM card, it wouldn't restore when I got home. I was completely confused and tried several different things, but this fixed it!
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Happy to hear it helped someone else!

After several hours of frustration I came across this thread and found exactly what I needed! Thanks for sharing

Related

MMS Problems

Hey, just wondering if those on T-Mobile UK with the HD2 have had any problems with MMS? I've had the phone a couple of months but never tried MMS, until someone tried to send me one the other day. I got the message and when i tapped on it, its asks me to download the pic, i tap download and in the notifications it says unable to download.
I've tried getting T-Mobile to send the settings again to no avail, and have tried the sim in an old phone and MMS works fine. I've tried manually entering the settings and deleting the original ones but still doesn't work.
So i'm thinking its something with the HD2 rather than T-Mobile, but would just like to confirm with someone else's settings. Anyone any ideas?
Proc28 said:
Hey, just wondering if those on T-Mobile UK with the HD2 have had any problems with MMS? I've had the phone a couple of months but never tried MMS, until someone tried to send me one the other day. I got the message and when i tapped on it, its asks me to download the pic, i tap download and in the notifications it says unable to download.
I've tried getting T-Mobile to send the settings again to no avail, and have tried the sim in an old phone and MMS works fine. I've tried manually entering the settings and deleting the original ones but still doesn't work.
So i'm thinking its something with the HD2 rather than T-Mobile, but would just like to confirm with someone else's settings. Anyone any ideas?
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Click to collapse
I'm not having any problems. I did run a custom ROM a while back that displayed the same problems you mention, no matter what I did with the settings it wouldn't send or download. Not had a problem since though. Have you tried running the connection wizard again? (settings tab-menu-all settings-connections-connection setup) Might be worth a go.
Your provider settings govern how your phone handles MMS. You should be able to download the settings automatically, or enter them manually. I'd call them and ask how to configure MMS.
Got it working, tried what leoni1980 said, which i've tried about 10 times last night. And it worked lol, don't know why it just started working but cheers.
I am having the same issues - custom ROM, now won't download MMS.
It's refreshed the settings to -mobile UK, which is a start, but it doesn't seem to want to download
I have had the same issue on some custom roms, just seems that some work and some don't. I use Artemis v27 and not had any problems although I did have to reset my connection setting to start with as posted above. I also have 3G setting set to auto mode, although I don't know if this has anything to do with it.

Help help please. No data connection on hd2... Apn correct, correct data plan ect

I'm on tmo, and my data works fine using my brothers g2. I have tried multiple roms, have verified the apn settings multiple times, updated my radio file, ect. i don't know what else to do, I have spent DAYS trying to get this to work.
The phone will make calls/text just fine. But the signal bars are grey (should be green right?), and no data works unless connected to wifi.
Please help, I really need to get this up and running. Please...
I needed the same thing last night when I reset my wife's HD2. I found this:http://forum.xda-developers.com/showpost.php?p=8776281&postcount=1. Works for me.
mrlevy said:
I'm on tmo, and my data works fine using my brothers g2. I have tried multiple roms, have verified the apn settings multiple times, updated my radio file, ect. i don't know what else to do, I have spent DAYS trying to get this to work.
The phone will make calls/text just fine. But the signal bars are grey (should be green right?), and no data works unless connected to wifi.
Please help, I really need to get this up and running. Please...
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Click to collapse
your apn is not correct if its not working..
no one can help you but your network provider, depending what network your on just ring them and ask them to give you the apn settings in your area and make sure you do a backup of the apn on your computer/ sd card incase you change roms in future.

NO DATA?!?!

I changed ROM's and I cant get data back. Ive tried multiple and its a no go. I NEED my data. What do I do? Ive checked my APN settings....help!!!
what network are you on?
have you tried deleting all other APN's except the one you need?
Do you have signal at all / are you connected to the phone network and able to take / receive calls? or is nothing working?
williamj1 said:
what network are you on?
have you tried deleting all other APN's except the one you need?
Do you have signal at all / are you connected to the phone network and able to take / receive calls? or is nothing working?
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Click to collapse
I am on Straight Talk.
I just deleted the other "ATT" apn that was there. Currently only have the ST one selected and present.
I have "H+" in the notification pane and its "blue" meaning what i thought was "active data". But nothing
sx4dude2013 said:
I am on Straight Talk.
I just deleted the other "ATT" apn that was there. Currently only have the ST one selected and present.
I have "H+" in the notification pane and its "blue" meaning what i thought was "active data". But nothing
Click to expand...
Click to collapse
has the data worked at any point before?
This is the problem that lots of people over in this thread are having ...
http://forum.xda-developers.com/showthread.php?t=2084706&
We are hoping for some sort of fix to this in 4.2.2, but until then we haven't been able to find a solution. If you are 100% certain the APN settings are correct (I can't help with that as from UK so not familiar with that network) then there isn't much you can do. For me, the only thing I ever find that sometimes brings it back is if I turn airplane mode on, leave it for 30 seconds then turn it off again. Likewise, you can click on the APN to reset that each time.
If you are rooted, Faux released a modified kernal which is meant to improve data drops and the wake issue which some nexus's have.
williamj1 said:
has the data worked at any point before?
This is the problem that lots of people over in this thread are having ...
http://forum.xda-developers.com/showthread.php?t=2084706&
We are hoping for some sort of fix to this in 4.2.2, but until then we haven't been able to find a solution. If you are 100% certain the APN settings are correct (I can't help with that as from UK so not familiar with that network) then there isn't much you can do. For me, the only thing I ever find that sometimes brings it back is if I turn airplane mode on, leave it for 30 seconds then turn it off again. Likewise, you can click on the APN to reset that each time.
If you are rooted, Faux released a modified kernal which is meant to improve data drops and the wake issue which some nexus's have.
Click to expand...
Click to collapse
Ive NEVER had this issue before. I get Facebook notificaitons but cant open them because of "Network Error" WTF......
sx4dude2013 said:
Ive NEVER had this issue before. I get Facebook notificaitons but cant open them because of "Network Error" WTF......
Click to expand...
Click to collapse
did you cut your own micro sim?
try a spare sim if you have one.
Reset APN to default, delete all and try again.
I don't know what else to suggest other than the above / phoning google / rooting and trying a different kernal and ROM / wait for 4.2.2 update.
(In the meantime please post in the thread linked above, no need for this duplicate thread just for your issue )
sx4dude2013 said:
I changed ROM's and I cant get data back. Ive tried multiple and its a no go. I NEED my data. What do I do? Ive checked my APN settings....help!!!
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Click to collapse
Which ROM were you on when you first noticed the problem?

[Q] Frequently lose APN / mobile data

Hello,
It seems I frequently lose my APN and Mobile data. Every 30-40 mins if not used, it's gone.
I have to go to Settings>More Settings>Mobile Networks>Access Point Names>APN (not set)>and type in: vzwinternet... a few seconds later it pulls the data and works fine. The next time I need it, gone.
I'm running Hyperdrive ROM at the moment but have tested Jellybean, Baja and a few others with the same issue.
I have reformated, deleted and wiped all rom slots in safestrap.
My search of this forum and of google yields me a previous issue similar to this on an LG from 2011, and google reveals people looking for APN settings but no real solution.
Any suggestions are appreciated.
Bonniecal said:
its not big problem. if you can't access the apn then just use the apn of you prepaid.(your phone must be rooted and restarted). but knew that this phone gets the anp automatically.
Click to expand...
Click to collapse
It's not prepaid. It's not a big problem, just annoying. After I set the APN to vzwinternet, I save it. It still does not hold the settings. I am rooted, obviously, had have re-booted, and tried with other roms as well and have the same result.

Mms issues cant send/rec

I didn't notice this before but I'm able to send SMS and receive them just not MMS - today a friend sent a pic and I could not open it. Carrier is Verizon not sure if that matters because I'm seeing others have the same issue with other carriers.
Messenger or google messenger doesn't download them either.
Is there anything I can do?
Thanks
.
Any problems with MMS. no matter what phone or rom, always ALWAYS triple check your APN. A phone call to Verizon will verify if you have the correct APN and make sure there isn't problems on their end.
tabletalker7 said:
Any problems with MMS. no matter what phone or rom, always ALWAYS triple check your APN. A phone call to Verizon will verify if you have the correct APN and make sure there isn't problems on their end.
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Click to collapse
& remember that Verizon "thinks" it is Roaming (although not), so insure you have your MMS settings set appropriately
tabletalker7 said:
Any problems with MMS. no matter what phone or rom, always ALWAYS triple check your APN. A phone call to Verizon will verify if you have the correct APN and make sure there isn't problems on their end.
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Click to collapse
Yeah thanks did it and it works great! Thanks!
amphi66 said:
& remember that Verizon "thinks" it is Roaming (although not), so insure you have your MMS settings set appropriately
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Click to collapse
Yep just did and works great now! Thanks
OK so... I had to factory reset my phone and right away had issues... tried to send a text message and it didn't work. So I went through the steps of setting the APN up. But it hasn't worked.
I've done the whole thing with using a GSM sim to get the + and add APN...but nothing.
Anyhow, I was hoping someone can tell me the latest APN settings for Verizon. Perhaps they have changed. I'm just getting really cheesed off with all of this and nothing seems to be working. I love this phone but this is just getting on my nerves now.
Please help thanks
Skingy1 said:
OK so... I had to factory reset my phone and right away had issues... tried to send a text message and it didn't work. So I went through the steps of setting the APN up. But it hasn't worked.
I've done the whole thing with using a GSM sim to get the + and add APN...but nothing.
Anyhow, I was hoping someone can tell me the latest APN settings for Verizon. Perhaps they have changed. I'm just getting really cheesed off with all of this and nothing seems to be working. I love this phone but this is just getting on my nerves now.
Please help thanks
Click to expand...
Click to collapse
These are the APN values I'm using on Verizon postpaid: https://forum.xda-developers.com/showpost.php?p=68263623&postcount=61
Thanks!
I'm using pre paid will that make a difference?
I was having a bad day yesterday. Im in the right mind to get this fixed now.
Skingy1 said:
Thanks!
I'm using pre paid will that make a difference?
I was having a bad day yesterday. Im in the right mind to get this fixed now.
Click to expand...
Click to collapse
Should be the same values for Verizon Prepaid (different if you're on a Verizon MVNO). Did you make sure to enable Data Roaming?
xtermmin said:
Should be the same values for Verizon Prepaid (different if you're on a Verizon MVNO). Did you make sure to enable Data Roaming?
Click to expand...
Click to collapse
It worked!!!!!
Thank you
oh I feel so DUH! I knew it would be something simple.
That's going on the list of "if-you-ever-reset-your-phone-again"
Thanks again!

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