[Q] Spontaneous bootloop on certain stock roms - Nexus 4 Q&A, Help & Troubleshooting

Hello all,
This is yet another bootloop story, although I haven't found anything quite like it yet, hence the idea to post it here for reference and in case some of you have interesting ideas to explore...
This is gonna be a bit long, but TL;DR: After my phone got "spontaneously" stuck into a bootloop, I find that only the stock 4.2.2 rom works, and no other.
So, tuesday I get back home with an empty battery and a Nexus 4 (running latest OTA) that has switched itself of after a day of somehow intense usage. No worries, I plug the AC adapter, let it charge for a bit and switch it back on. Booting seems a bit long, but I have to take care of a few home chores so I let it do its thing before coming back to it a few hours later. Only to find it still displaying the animated nexus logo. After a few switch off/switch on cycles, I understand its pretty stuck and I need to be more radical about it. So I enter the bootloader menu, and OEM unlock the phone (I had never needed to do that) hoping the full wipe associated with that will clear things up.
Well, it didn't. So I guess I'll need to flash a stock rom, and so I do. Since 4.4 is available on Google's stock roms page I try that, the animated logo changes but the end result is the same. So I try again with the latest JB (4.3) and still the same result. I get more than a bit frustrated but it's late and I need some sleep.
The next day, I call Google's warranty desk in France. They tell me that since the phone fell a few month ago, they cannot take it under the warranty program, and so I have to ask LG. Knowing there's no reasoning that will get me past the clerk that answered the phone I hang up after saying I'll get back to them via snail mail. Which I'll probably do soon, because I'm very disappointed with the way that warranty desk works.
Once at work, everytime I have a few spare minutes, I try to reflash with a new tool just in case it does more than automate what I did manually (nexus root toolkit being the one I tried most). It doesn't change a thing and my phone is still a nice animated paperweight.
I don't know why I ended up trying that, but I finally tried flashing the original 4.2.2 rom, and lo and behold, my phone finally got to the SIM code screen ! Everything worked nice after that, so once back at home, I go for the offered OTA upgrade to 4.3. Well, guess what, back to paperweight. Before reflashing 4.2.2, I took the time to flash CWM and activate adb by modifying /system/build.prop in the 4.3 image. This showed a recurrent problem with "system_server" segfaulting at launch (and it might have been caused by hal_sensors_get_list not returning anything, I have no clue). Trying the same on 4.4 yielded the same result.
Back to 4.2.2 and everything works fine, but I get nagged by the OTA notification, and more than that I'm wondering if there's any hope I might understand and fix the problem with my phone.
So, ladies and gentlemen, any clue that would help me is very welcome !
I plan to try a CM rom this week-end to see if it has the same problems as the stock one, but I have little confidence it doesn't. My guess is I have a hardware problem that's non-critical except it triggers a bug in 4.3+...
Thanks for reading !
--
Alain Perry

Same case, mi phone is totally stock and stuck on logo

KRT16S: no luck
I only had the time to try KRT16S this week-end, and this latest update doesn't change a thing. Same symptoms. So I guess I'm stuck on JB 4.2 for the coming week...

Related

[Q] Persistent bootloops

Hi folks.
So after a sleepless night and a lot of guessing and clicking around with no luck, I finally decided to ask for help.
The story:
Yesterday, I decided to open up my lovely N4 to perform the thermal pad mod (that can be found on these forums), as it was going really hot around the CPU at time and it seemed like a good solution.
Now, I'm no stranger to disassembling microelectronics without breaking them (few weeks ago, I successfully resoldered a broken power button in my old T989 that I've been using before N4).
What couldn't let me sleep at night:
And here is where the problem emerged. After re-assembling my sweet little phone (yes, i did it perfectly right), I tried to boot up and all i could see was an endless and really annoying bootloop, but as the device booted up, I did not worry much. While doing some research, I read that there's people experiencing bootloops with 4.3, so I thought that after disconnecting the battery, it just might've had happened on its own (I was using stock 4.3 with faux kernel before the nightmare started)
At this point, I booted into recovery and tried to flash the rom over, but unfortunately nothing positive happened. Then I tried factory reset and flashing different roms, also with no luck. This is when things started to get really frustrating, as no matter what I flashed, the bootloop was (and is) still there. But then I tries to restore a backup that I did right after getting my N4, back in November, and it WORKED. Why do i still have a problem then? Because it was 4.1 and OTA was giving me error every time I wanted to flash the update, so I kept flashing till i get some results. And then one of the N4 toolkits wiped my entire internal memory and I ended up with only being able to use sideload. Then I tried ALL of the N4 toolkits that can be found in here, to wipe everything and bring my phone back to everything stock, but the bootloader is locked so it cant do it, and it cant unlock it because I cant boot into the system.
Conclusion:
The phone works fine, and it proved it. But no matter what I try to flash (other than the old backup), the persistent bootloop is still there smiling at me like an a****le.
Any ideas?

I goofed, and I don't know how I did it

Last evening, I put a new ROM on my phone, which has been rooted for quite some time running Goldeneye with no issues prior to earlier this week, and the rom installed without a problem, but when I went to flash an addon for the rom that came from the dev, the entire thing went south. I was using TWRP which is what's been on the phone since it was rooted, I do NOT have MF3 on the phone however after this install through TWRP, the phone how has the unlock icon on it, and won't boot past the samsung screen. If I try to get into recovery, it boots into odin, and freezes. I tried to do a recovery through Kies, and it just says connecting, then says the phone is not responding. For the first time since I've owned this phone, I feel well and truly stuck. Any help would be greatly appreciated, since after almost two years of rooting and installing ROMS on various devices from Samsung, HTC and Motorola, I made a mistake somewhere along the way and I am not even sure what the hell I managed to do, and the multiple forums I've been reading on here don't seem to be getting me anyplace. Apologies if this is a repeat and I missed a simple solution somewhere, but I've been at this for almost two hours now, so time to swallow the pride...
Think I figured it out
Well after writing this, for my own personal sense of masochism and an overall morbid curiosity, I kept reading, and figured out how to get the phone to actually boot into proper recovery mode (as in NOT Odin), and was able to get a ROM back on the phone, as I didn't care for any of the nandroids I had there. As I am not sure that anyone actually viewed this before I resolved my own issue much less had a chance to respond, it's not appropriate to thank anyone for solving my own problem, except for the poster of the thing that I read which led to my resolution, but I will throw out a blanket thank you to all those that take the time to develop, write, and help others solve the stupid stuff, it is appreciated, at least by this Ohioan, who sometimes manages to get in over his head!
dsly4425 said:
Last evening, I put a new ROM on my phone, which has been rooted for quite some time running Goldeneye with no issues prior to earlier this week, and the rom installed without a problem, but when I went to flash an addon for the rom that came from the dev, the entire thing went south. I was using TWRP which is what's been on the phone since it was rooted, I do NOT have MF3 on the phone however after this install through TWRP, the phone how has the unlock icon on it, and won't boot past the samsung screen. If I try to get into recovery, it boots into odin, and freezes. I tried to do a recovery through Kies, and it just says connecting, then says the phone is not responding. For the first time since I've owned this phone, I feel well and truly stuck. Any help would be greatly appreciated, since after almost two years of rooting and installing ROMS on various devices from Samsung, HTC and Motorola, I made a mistake somewhere along the way and I am not even sure what the hell I managed to do, and the multiple forums I've been reading on here don't seem to be getting me anyplace. Apologies if this is a repeat and I missed a simple solution somewhere, but I've been at this for almost two hours now, so time to swallow the pride...
Click to expand...
Click to collapse

Huge problem S4 not working anymore..

So this is my sad story..
I bought a second hand Samsung S4 (i337M Telcel) Unlocked, the day i got it, i tested in front of the seller everything was nice and smooth.. So i payed..
I was very excited and i proceed to make the Root proccess, at beginning i was having issues with the drivers and Odin, then i was able to fix it..
Anyways long story short i ended up with the ROOT, CYANOGENMOD CM11, and PHILZ 6.. The first day was working fine my cellphone.. (I must say i rooted in my life at least 4 devices even an S4 i9500 all of then with success and not a single problem.. Using them form months and even gears.. The latest was a Moto E..)
Ok so the i337M was working good since the first morning with the root, but in the afternoon it just turned off one time.. Was weird but i didnt pay much atention..
The second day i was listening music and suddenly it turned off, and since then the cellphone is not able to keep on for more than 10min..
Some times i can load the complete OS and ofter 2 min it turn off sometimes at the Samsung S4 logo turn off something i must say is that the Device every single time i turn it on, on the Samsung S4 screen says "kernel is not seandroid enforcing" in red letters, some people say it happens when the root process is not made correctly some says it normal because its rooted..
I already installed from Odin the Stock ROM from SamMobile, and the problem is exactly the same.. A friend of mine told me it could be the Logic Card AKA Motherboard.. But i want to believe its just a software problem.. Cuz' before i rooted cellphone was working..
- Download mode: Works like a charm not a single problem and basically its the only way i keep trying different options to install on the phone..
- Discovery mode: With CWM sometimes works good, sometimes it just turn off, with Philz runs good not turning off or something and its how i was able to wipe data, cache, dalvik, factory reset to the cellphone..
Im thinking in starting over like pretending i didnt do anything to the cellphone, try again the root, the rom, the PHILZ (dont know how to call it).. and hope for the best..
Any advice or reliable links where i can download the correct files for my S4 i337M.. You are basically the last reliable source i have to fix my S4 if you give up with me, then i must admit my cellphone has passed away ..
Hope you can help me thanks in advance and have an excellent day!!:laugh::good:
The first troubleshooting step (to determine if the issue is hardware or firmware related) is to flash back to stock with Odin. Since you have completed this step and find that the problem is still present, this suggests that it is a hardware problem.
I have seen a custom kernel cause sleep of death, which makes the phone appear to have turned off. But in those cases, flashing the stock kernel fixed the problem.
Perhaps you should see if you can return the phone to the seller for a full refund.
creepyncrawly said:
The first troubleshooting step (to determine if the issue is hardware or firmware related) is to flash back to stock with Odin. Since you have completed this step and find that the problem is still present, this suggests that it is a hardware problem.
I have seen a custom kernel cause sleep of death, which makes the phone appear to have turned off. But in those cases, flashing the stock kernel fixed the problem.
Perhaps you should see if you can return the phone to the seller for a full refund.
Click to expand...
Click to collapse
Thanks for your reply.. I still dont know how but with Philz recovery, i was able to make a full wipe, i mean it deletes everything every single folder previously made was erased, and i can tell you that because i have a folder called ROOM where i places my ROM, Kernel, etc.. So i can flash them in discovery..
So i erased everything and then proceeded to install via Odin the Stock Rom and guess what it works like a charm, not a single problem.. So, so far the cellphone is ok.. I tested for two hrs.. Now i tried to install a custom ROM and its doesnt load from the Samsung S4 screen jaja... But im still having acces to discovery and download mode so thats ok..
Just two advices.. Never ever download files from Youtube ****y links.. Always go to the source.. Youtubers are assholes.. Real help and information comes from real people that knows what they are talking about like this forum and also updated and real ROM's come from the main source not Mega o Linkbucks...
Other advice embrace your self to do it.. Study every single question you have in Android, from KERNEL to ROM and ROOT.. Isn't that difficult..
One more question, Which ROM with Lollipop would you suggest to install i have the i337M?
SUNDR1V3R said:
So i erased everything and then proceeded to install via Odin the Stock Rom and guess what it works like a charm, not a single problem.. So, so far the cellphone is ok.. I tested for two hrs.. Now i tried to install a custom ROM and its doesnt load from the Samsung S4 screen jaja... But im still having acces to discovery and download mode so thats ok..]
Click to expand...
Click to collapse
May I make a suggestion? Now that you have the phone working, can you possibly just use it for a week without doing anything to it? Don't try to root it or do anything other than text, make phone calls, and install a few programs. This will establish a baseline of behavior for your device, so you'll be able to tell when its behavior is out of the ordinary.
I understand your desire to make it your own. I got my S4 brand new from AT&T and said that I would wait at least a month before rooting it or changing roms, in case there was a problem and needed to return it. I had good intentions, but I couldn't stand it anymore and rooted it after only 3 days! It will take a lot of patience, but you really need to use it for more than a few hours to make sure that the hardware is okay.
I agree take baby steps, week stock, week root, week recovery. Figure out if its hardware or one of the steps is causing it.

[Q] Reboots after Lollipop

Verizon Note 3 here, I received the Lollipop ota today and thought no harm in taking it as I was already stuck without root on 4.4.4.
It worked ok for the first couple minutes, then a reboot, then same thing, about 5 minutes and a reboot. Sometimes ~2 minutes, seems using it in any situation made the reboots happen. I did a factory reset thinking that would clear things up. Unfortunately now it is even worse, as it's rebooting anywhere from the first touch to the screen, to about 15 seconds of activity, literally dozens of reboots.
I downloaded the update on my pc and installed via Odin hoping that the ota was just corrupted or some bad luck like that. Nothing changed at all.
It will idle after booting just fine, I just can't do much of anything, every touch of the screen feels like a roll of the dice. Every few reboots or so I can make it to settings maybe but haven't been able to actually change much of anything, not that it would seem to matter here.
I've flashed via Odin twice, cleared the cashe many times, factory reset 3 or 4 times. Am I screwed here? What else to try?
*UPDATE* I flashed back to 4.4.4 with Odin and no more issues. It appears that my device alone is completely incompatible with the new firmware.
I should also note that I tried airplane mode, safe mode, and removing the sd card with no improvements.
After hours of messing with this thing and nearly giving up, not half an hour after I post here for help, I seem to have found a solution, although hopefully not a permanent one. The problem was happening when I would touch the screen, not scrolling ever, but making selections. On a whim I turned off sound and bam, no crashes.
I would still love it if someone had some insight about this problem, or better yet a solution.
I'm not sure yet if it is just the keypress sound that is killing it, or all sounds. I never did have any issues with the stock keyboard clicks now that I think of it, only the menu press sound. In any case it's not every time it made the sound, just half the time or so. Anything anybody could add to this would be appreciated.
*Edit* Not a solution, but it did help.
Well it's not as stable as I'd hoped. More like before the first factory reset now, but still not good at all. The various sounds definitely trigger crashes quickly(menu options, volume pings, mp3 songs from sd card), but regular silenced menu presses do sometimes as well still. Phone also bootloops several times often before it can get booted stable and 100% always crashes immediately if I try to unlock the screen in the first 5-10 seconds after booting up. Not sure if I'll be able to call or text as it's too late to test that atm. I'll update tomorrow, any insight appreciated.
I would say a bad download but I don't remember if ODIN checks MD5 sums (pretty sure it does). I would do a full wipe and reflash the stock image with odin
I am 100% stock not rooted never been rooted 5.0 vzw and I have had a couple of reboots. Never ever had one on this phone before. My old note 3 was rooted but I got this replacement after the root exploits had all been closed.
ehh not all have been closed
What is the root exploit for Verizon Note 3 with 5.0?
recDNA said:
What is the root exploit for Verizon Note 3 with 5.0?
Click to expand...
Click to collapse
None at the current time but CVE-2014-8609 seems like it could be some use
I spoke too soon when I said the phone was usable now. At best 5 minutes of light use as anything seems to crash it now. I did get a fresh image and used it with Odin with exactly the same result which makes me think its my phones hardware or something. Just seems crazy that it was working just fine before the update. The reason I pushed to 4.4.4 and lost root is because my phone suddenly started an issue where it would crash when making or receiving calls. It wasn't caused by any new apps or anything, just out of nowhere. I tried everything then updated as a last resort, carelessly I went to 4.4.4 instead of staying at 4.4.2 and lost chance of root, but it solved the problem I was having. I wonder if the issue is related somehow.
I was able to odin back to 4.4.4 and it's working fine so far, I assumed that you would not be able to revert back like the last ota and just tried it as a nothing to lose last effort. This is very important news to anybody that is having major issues with 5.0. Maybe, just maybe I'll try it again if they make an update patch for reported issues.
But for now, 4.4.4 it is for me.
VZW Note 3 update to Lollipop
I just finished the Lollipop update and my phone is working great for the past 30 minutes. Seems a little slower then usual but have had no issues besides my phone locking up after downloading the update, may have been due to my phone running down to 14%, but after removing the battery for 20 secs and putting it back on, phone came back on, I plugged into charger and started the update. Will post later if I have any issues.
I have been trying unsuccessfully through odin to downgrade but it keeps failing in odin, I downloaded the official firmware from sammobile.
Just curious if u r tried reinstalling newer odin? Try different USB port and cable. At this point maybe even try different pc if u have access to 1

[Q] Nexus 4 update not working

Hi Everyone
First post on this forum and first time trying to fool around with android.
I just replaced a new lcd + touch+ frame to an N4 its build was JOP40C
1) I said to myself why not trying to update manually to lollipop, well the N4 stayed stuck while booting with the colored dots.
2) I said to myself lets go back to JOP40c but that does not exist on google anymore so tried for hours many until JDQ39 and finally could get into my phone, but the number 6 and 7 where missing on the touch (???).
3) I said to myself well lets reinstall again and got totally my touch working.
4) Once done I received automatically an OTA from google, said to myself well lets do google, well the same happened again the phone was kind in a bootloop with the colored X.
Any help would be appreciated on why I am not able to update this phone, do I miss something that I should know and not found over all what I have read over the internet.
I have spent at least 3 working days on this and now I have to go back, make a living and hope that a pro will help.
I assume you're flashing the factory image and then you get a bootloop? Go into the stock recovery after flashing and do a factory reset.
Sent from my Nexus 5 using XDA Free mobile app
Tried that too lots of post over the internet about that but nothing keep getting blocked on the colored cross or bowls.
Tried also with Nexus Root Toolkit
Just received again the google update to 4.3 jelly beans on the N4 pressed restart and install then got the green robot and saying installing system update.
Then the phone got stuck in his bootloop and tird again the factory reset.
Still stays stuck in its bootloop.
invitro59 said:
Tried that too lots of post over the internet about that but nothing keep getting blocked on the colored cross or bowls.
Tried also with Nexus Root Toolkit
Just received again the google update to 4.3 jelly beans on the N4 pressed restart and install then got the green robot and saying installing system update.
Then the phone got stuck in his bootloop and tird again the factory reset.
Still stays stuck in its bootloop.
Click to expand...
Click to collapse
Try checking the SkipSoft.net Android Tool Kit
I hope that helps
You ever check all sensors work?
Maybe the same problems with this http://forum.xda-developers.com/nexus-4/help/issue-sensors-update-t2973047#post60470486
HI
I have checked with another N4, installed a software and checked the differences.
Well you are wright on this one the luminosity and proximity sensors are not showing any sign of life.
It is already past midnight here in France, so I will check tomorrow if I can do something on these sensors.
Will keep you posted if I can fix the sensors and do an update after that.
Hi
How stupid I am, after screen change connector sensor was not pluged in and since I had placed the plastic cover with the screws, could not see it anymore.
At least after have lost so much time, next time I will post a little earlier and at least tonight I will go bed less stupid than yesterday
Google just send the 4.3 upgrade and everything went smooth just no touch anymore so cannot use the phone.
ok installed lollipop but still the same no touch, but now I can install an update but not use the phone.
Anyone on that touch problem

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