Me and my partner both have a Samsung Galaxy S4 GT-I9505 in the UK on EE, Our phones are set up the same and today my partners phone downloaded a 350Mb+ OTA update and applied it fine while if I try to update OTA it says it is up to date and if I try to update on the PC I get a message saying "Failed to convert to upgrade mode"
My phone currently says:
Build number: JDQ39.I9505XXUAME2
While my partners is:
Build number: JDQ39.I9505XXUBMG7
Which Kies says is the newest update.
What could be causing my phone to completely ignore the update? My phone isn't rooted and nothing has been added to either phone, they are both stock S4s.
I've spent the past 6 hours searching to try to find if anyone else has had this and any I have found have no answers, it's starting to drive me crazy now.
Game2590 said:
Me and my partner both have a Samsung Galaxy S4 GT-I9505 in the UK on EE, Our phones are set up the same and today my partners phone downloaded a 350Mb+ OTA update and applied it fine while if I try to update OTA it says it is up to date and if I try to update on the PC I get a message saying "Failed to convert to upgrade mode"
My phone currently says:
Build number: JDQ39.I9505XXUAME2
While my partners is:
Build number: JDQ39.I9505XXUBMG7
Which Kies says is the newest update.
What could be causing my phone to completely ignore the update? My phone isn't rooted and nothing has been added to either phone, they are both stock S4s.
I've spent the past 6 hours searching to try to find if anyone else has had this and any I have found have no answers, it's starting to drive me crazy now.
Click to expand...
Click to collapse
You could always go to apps then all and go to the Google Framework Services and Clear the cache and Reboot to try to force the OTA
Sent from my GT-I9505G using Tapatalk 2
MJHawaii said:
You could always go to apps then all and go to the Google Framework Services and Clear the cache and Reboot to try to force the OTA
Sent from my GT-I9505G using Tapatalk 2
Click to expand...
Click to collapse
Unfortunately this didn't work, also tried force stopping the service, clearing cache and data, rebooted and tried the OTA update again, still saying the phone is up to date, really wish it would have been that simple.
have you tried clearing cache & dalvik cache and restoring to default from recovery mode?
Update: After trying the suggestions in this thread, none of them worked unfortunately. I was getting ready to do a reset on it to see if it would help and I it suddenly decided to download and apply the update, so the problem is sorted but I have no clue how.
Game2590 said:
Update: After trying the suggestions in this thread, none of them worked unfortunately. I was getting ready to do a reset on it to see if it would help and I it suddenly decided to download and apply the update, so the problem is sorted but I have no clue how.
Click to expand...
Click to collapse
Dude, forget these OTA`s and flash the entire new rom from here www.sammobile.com with Odin 3.04. Afterwards do a data factory reset (backup first), this will give you the best result.
Same thing happened to me.
Me, my girlfriend and my brother have a Samsung Galaxy S4 GT-I9505. All phones was bought 3 weeks ago.
After purchase I checked all S4 for update. All show that they have newest updates.
2 days ago I once again checked my GF S4 for update and i started to update. Downloaded one 70mb ant other 300mb update patch and updated itself. Same on brothers phone.
But when I try to update my S4 it says that its up to date.
My phone:
Build number: I9505XXUAMDE
GF and brothers phone:
Build number: I9505XXUAMDD. After update I9505XXUBMG7.
Why my S4 do not updates?
Updates are released in different time depending on region?
Related
Hey.
I got a notification to update my device this morning so I connected it to WiFi and let it download.
It was very slow for some reason and at about half of the download I had to go, I left the WiFi range and it stopped the download with a message something like that "cant connect to the server please try again", so i tried again and it said that I have the latest update already installed.
Then i tried with KIES, it found a firmware update but failed to actually start the update after the download.
so now i have 4.2.2 and OTA says that the latest update already installed.
I have tried to clear cache, delete all in google service framwork, revert updates for all google stuff, nothing so far
Last thing i want now is to flash it, can I do something to fix this?
The device is Galaxy S4 GT-I9500, stock rom not rooted
Thanks for your time
Same here my friend, I hope someone can give any advice on this.
Hi guys! I hope someone could help me. I just bought a Galaxy Note 3 (international version) yesterday. The phone's fine. It's just that I am unable to update. I am able to download it but when my phone reboots it shows a dead android with a red triangle on its chest. I read flashing the firmware via odin can fix it but problem is our internet is hella slow. I couldn't even complete downloading my brother's Note 2 firmware. Any way I can make it install the firmware successfully? By the way it's OTA. I am able to download the update, just won't let me finish installing it. Goes around 35% then the android on the black screen dies with a red triangle on its chest.
EDIT:
I have official firmware, never rooted, just got it yesterday. Still factory new.
version 4.3, build # JSS15J.N9005ZHUBMI7, baseband version N9005XXUBMI5, Kernel version 3.4.0-1626679
Have you tried reseting your phone go into recovery mode factory reset
Mygadgetgeek.com
mygadgetgeek.com said:
Have you tried reseting your phone go into recovery mode factory reset
Mygadgetgeek.com
Click to expand...
Click to collapse
not yet, but i have a lot of data now on my phone. will try that though. in case that doesn't work, any other advice?
cptnappy said:
Hi guys! I hope someone could help me. I just bought a Galaxy Note 3 (international version) yesterday. The phone's fine. It's just that I am unable to update. I am able to download it but when my phone reboots it shows a dead android with a red triangle on its chest. I read flashing the firmware via odin can fix it but problem is our internet is hella slow. I couldn't even complete downloading my brother's Note 2 firmware. Any way I can make it install the firmware successfully? By the way it's OTA. I am able to download the update, just won't let me finish installing it. Goes around 35% then the android on the black screen dies with a red triangle on its chest.
EDIT:
I have official firmware, never rooted, just got it yesterday. Still factory new.
version 4.3, build # JSS15J.N9005ZHUBMI7, baseband version N9005XXUBMI5, Kernel version 3.4.0-1626679
Click to expand...
Click to collapse
Was your phone brand new? And did you check your KNOX status? -- reason I ask, after you've rooted a phone you are unable to recieve OTA updates, unless you use Wanam to fake system status, then you can download the OTA update but it stalls on the install about 35% or so in..
Best advice, is grab the stock image from sammobile (ballache to download I know) then use ODIN to flash her back to original state.
radicalisto said:
Was your phone brand new? And did you check your KNOX status? -- reason I ask, after you've rooted a phone you are unable to recieve OTA updates, unless you use Wanam to fake system status, then you can download the OTA update but it stalls on the install about 35% or so in..
Best advice, is grab the stock image from sammobile (ballache to download I know) then use ODIN to flash her back to original state.
Click to expand...
Click to collapse
i didn't root the phone when i got it. it's fresh and on official firmware. have no idea about KNOX, that's new to me. if it helps, my device status says "official"
unfortunately the internet in my area is very slow, i couldn't download firmwares from sammobile. i tried several times
cptnappy said:
i didn't root the phone when i got it. it's fresh and on official firmware. have no idea about KNOX, that's new to me. if it helps, my device status says "official"
unfortunately the internet in my area is very slow, i couldn't download firmwares from sammobile. i tried several times
Click to expand...
Click to collapse
Ah Ok, if it says Official it should be good to go. Seems like maybe the download has gotten corrupt due to an intermittent internet connection.
cptnappy said:
i didn't root the phone when i got it. it's fresh and on official firmware. have no idea about KNOX, that's new to me. if it helps, my device status says "official"
unfortunately the internet in my area is very slow, i couldn't download firmwares from sammobile. i tried several times
Click to expand...
Click to collapse
OK, then maybe you should learn a few things before trying to update - Knox is a security system in latest Samsung phones that is supposed to be triggered/set when you root (or install any custom kernel/recovery). Your initial (old) firmware could still let you root without triggering the Knox flag, and then you can update to the latest firmware for your region using Mobile Odin Pro and still keep your root AND without triggering the Knox flag. However once you update using Samsung OTA / Odin / Kies to a firmware more recent than MJ3 you can no longer root without also triggering your Knox warrany flag - read more about this in the Universal Root De La Vega thread!
i gave up after several tries, since i'm on 4.3 i think that would do for now. maybe it's just downloading a stability update or something? everytime i do an OTA update, it tells me that the download of the new firmware is complete then reboot. when i get to 32% the droid falls flat on its back and shows the red triangle on its chest, over and over. i don't lose my phone data or anything. just won't update. i'll wait for 4.4 Kitkat instead. hope i'll be able to update to that when it comes out.
EDIT: i tried going into recovery mode, wiping cache, and factory reset.. still no dice. maybe Odin's the only way i guess. problem is my internet connection lol
@cptnappy - i also have the same problem...got my note3 n9005 a week ago and I also have the same problem as you....error at 30+%
tried update thru Kies with no luck...same error appears
Sent3 said:
@cptnappy - i also have the same problem...got my note3 n9005 a week ago and I also have the same problem as you....error at 30+%
tried update thru Kies with no luck...same error appears
Click to expand...
Click to collapse
i managed to update mine using Samsung Kies3 (not Kies, but Kies3). Hope updating OTA is fixed in the future with the update i just did
Hello,
I apologize if there is a post about this but I did not see one when looking.
So as of the OTA update to 4.4.2, I am no longer able to turn on my wifi at all. When I try to toggle it, I receive a notification from Knox that it has blocked it. I had tried to root my phone prior and Supersu was unable to install because it couldn't get past knox before. (this was prior to the OTA update to 4.4.2). Now that I am updated, my phone barely functions without freezing, and I can't turn on the wifi. I'm not very experienced with rooting Android phones so please forgive me, but how can I restore my phone to an older firmware or how can I root/fix it in its current state. I have tried Saferoot with no luck and Supersu is still unable to disable Knox. Any assistance / advice is greatly appreciated!
Info:
Sprint SPH-L720
Software Version L720VPUEMK2
Hardware Version L720.08
Android Version 4.4.2
Build number KOT49H.L720PUFNAE
Security Software Version MDF v1.0 Release 2
Kuniva said:
Hello,
I apologize if there is a post about this but I did not see one when looking.
So as of the OTA update to 4.4.2, I am no longer able to turn on my wifi at all. When I try to toggle it, I receive a notification from Knox that it has blocked it. I had tried to root my phone prior and Supersu was unable to install because it couldn't get past knox before. (this was prior to the OTA update to 4.4.2). Now that I am updated, my phone barely functions without freezing, and I can't turn on the wifi. I'm not very experienced with rooting Android phones so please forgive me, but how can I restore my phone to an older firmware or how can I root/fix it in its current state. I have tried Saferoot with no luck and Supersu is still unable to disable Knox. Any assistance / advice is greatly appreciated!
Info:
Sprint SPH-L720
Software Version L720VPUEMK2
Hardware Version L720.08
Android Version 4.4.2
Build number KOT49H.L720PUFNAE
Security Software Version MDF v1.0 Release 2
Click to expand...
Click to collapse
Your update failed to completely go through. Versions and builds should end in the same suffix (NAE), You can try to manually install NAE a second time to see if the update completes. If that fails, I know there is a thread to help with that issue further.
Kuniva said:
Hello,
I apologize if there is a post about this but I did not see one when looking.
So as of the OTA update to 4.4.2, I am no longer able to turn on my wifi at all. When I try to toggle it, I receive a notification from Knox that it has blocked it. I had tried to root my phone prior and Supersu was unable to install because it couldn't get past knox before. (this was prior to the OTA update to 4.4.2). Now that I am updated, my phone barely functions without freezing, and I can't turn on the wifi. I'm not very experienced with rooting Android phones so please forgive me, but how can I restore my phone to an older firmware or how can I root/fix it in its current state. I have tried Saferoot with no luck and Supersu is still unable to disable Knox. Any assistance / advice is greatly appreciated!
Info:
Sprint SPH-L720
Software Version L720VPUEMK2
Hardware Version L720.08
Android Version 4.4.2
Build number KOT49H.L720PUFNAE
Security Software Version MDF v1.0 Release 2
Click to expand...
Click to collapse
in order to fix you have to flash the old update via odin but you need to check and make sure you have the mk2 bootloader and you can check by downloading phone info from the play store
This is where I downloaded the MK2 file
http://forum.xda-developers.com/show....php?t=2601443
This is the directions I followed to do it, I used the MK2 file inplace of the MDC (4.2.2) file though. http://qbking77.com/development/how-...ung-galaxy-s4/
After you do that it may freeze at the sprint logo which then you need to put it into recovery mode and clear cache and factory reset.
after that you can try the upgrade again by going into settings, more, application manager, all, google services framework, clear data and force stop, then go check for update in system update and it should redownload the update and lat you install it again.
Hoped this helped
13jkilgo said:
in order to fix you have to flash the old update via odin but you need to check and make sure you have the mk2 bootloader and you can check by downloading phone info from the play store
This is where I downloaded the MK2 file
http://forum.xda-developers.com/show....php?t=2601443
This is the directions I followed to do it, I used the MK2 file inplace of the MDC (4.2.2) file though. http://qbking77.com/development/how-...ung-galaxy-s4/
After you do that it may freeze at the sprint logo which then you need to put it into recovery mode and clear cache and factory reset.
after that you can try the upgrade again by going into settings, more, application manager, all, google services framework, clear data and force stop, then go check for update in system update and it should redownload the update and lat you install it again.
Hoped this helped
Click to expand...
Click to collapse
Thank you both for the information! I'm going to work on this today.
13jkilgo said:
in order to fix you have to flash the old update via odin but you need to check and make sure you have the mk2 bootloader and you can check by downloading phone info from the play store
This is where I downloaded the MK2 file
http://forum.xda-developers.com/show....php?t=2601443
This is the directions I followed to do it, I used the MK2 file inplace of the MDC (4.2.2) file though. http://qbking77.com/development/how-...ung-galaxy-s4/
After you do that it may freeze at the sprint logo which then you need to put it into recovery mode and clear cache and factory reset.
after that you can try the upgrade again by going into settings, more, application manager, all, google services framework, clear data and force stop, then go check for update in system update and it should redownload the update and lat you install it again.
Hoped this helped
Click to expand...
Click to collapse
This might be a really dumb question, but how do I get to your links, all I can see is the ... that seems to be breaking them, am I missing something?
Try this: http://forum.xda-developers.com/showthread.php?t=2601443
cruise350 said:
Try this: http://forum.xda-developers.com/showthread.php?t=2601443
Click to expand...
Click to collapse
Thank you!!!!
Kuniva said:
Thank you!!!!
Click to expand...
Click to collapse
Worked perfectly! Had to data wipe to get out of boot loop but other than that no issues. Phone is fully functional! Many Many thanks!
Hello,
I am writing since i want to avoid reseting my phone for this since samsung kies fails at restoring my phone (it restore what the programs wants).
I have 2 gb of free space and i logged into my home wifi. I selected software update and it says there are not updates available. Called AT&T they told me to call Samsung. They suggested to try using kies and kies wont update. Samsung Kies says i have the latest firmware. I verified the about device info, i am still on Android 4.3. Many friends on ATT already got the update. Any help?
No one knows? Any idea?
Im not supposed to tell you not to upgrade to the official ota. But ive heard of so many bugs on it that most of us here didnt take it, or those that took it wants to go back but cant. If you really want to look at the general thread for att note 3 youll find it there but also spend some time reading peoples post about official ota.
TestLand said:
Hello,
I am writing since i want to avoid reseting my phone for this since samsung kies fails at restoring my phone (it restore what the programs wants).
I have 2 gb of free space and i logged into my home wifi. I selected software update and it says there are not updates available. Called AT&T they told me to call Samsung. They suggested to try using kies and kies wont update. Samsung Kies says i have the latest firmware. I verified the about device info, i am still on Android 4.3. Many friends on ATT already got the update. Any help?
Click to expand...
Click to collapse
I you go here http://www.sammobile.com/firmwares/1/?model=SM-N900A&pcode=ATT#firmware
there is no KK update for you device.
Hi, I've downloaded the lollipop OTA firmware update several times now and it fails every time and tells me to try using Kies. I'm away from home for an extended time and only have my phone and tablet for the next few weeks so Kies is a no go. I've noticed the firmware upgrade fails on 27% every time and have googled the issue but only found a similar issue with the KitKat update (never had this issue) my phone is stock though I did root and unroot using TR a while back.
Could somebody point me in the right direction as googling leads to many mixed answers and usually from sites that aren't as credible as XDA.
I'm on 4.4.2 currently and baseband is N9005ZHUENJ1 if that helps.
I have same problem too
Plz someone help us
Bump, anyone?
Try clearing the Data and Cache on the two Software Update entries in Settings> Application Manager > All. Do the same for MDMApp, LocalFOTA, Downloads and Download Manager.
Then reboot and try the update again.
I remember having this issue on my S5 with an update, this solved it. (But I don't know which specific one was the culprit.)
Sent From My Samsung Galaxy Note 3 N9005 Using Tapatalk
Thanks for the reply, trying it now.
No luck, had same 27% error again.
Got to a PC and it worked first time via Kies. I suggest anyone else with issues try this.