Samsung Rant Great tablet horrilbe service - Galaxy Note 10.1 (2014 Edition) General

First, I really love this tablet, I had a nexus 10 that I dropped in my pool and bought the GN 2014 and IMO this tablet is much, much better than the nexus.
My Rant is about Samsung as company not providing good services and all the ancillary stuff that goes with a tech product of this caliber.
I'm trying to sign into my Samsung account on my pc and it's impossible to sign on. I tried to sign directly and the stupid web site ask if I want to sign through any of my Google, Facebook, windows live accounts. I selected Google and instead of letting me sign on it send me to a page requesting for me to sign with a Facebook account, I do not want to use my facebook account, I hate facebook and not interested on Samsung having that info, so as it stands I was not able to sign on.
At this moment still we don't have a manual or FAQ for the GN 2014, are you kidding me, I expend 600 dollars and there is no support for this tablet?
Claiming perks is a nightmare.
They are trying to get you into Samsung Hub to buy movies, books etc. but the quality and number of media offered is really sorry and poor selection.
If Samsung wants to become Apple biggest competitor they need to get their s...tuff in order and they need to improve their services
Frustrated new GN 2014 owner.
/end rant

Manual was out on launch day:
http://m.samsung.com/us/support/owners/product/SM-P6000ZWVXAR
I don't defend Samsung, but I got my rewards email in 5 minutes. One more thing to add to your list is lack of accessories, especially cases.

Thanks for sharing your experiences.
In my country we are (still) allowed to download the latest movies, series etc. from (Usenet) News-groups so most here will never use those features you describe.
On my Note 1 I was very happy to sign on to Samsungs site because it offered special versions of Apps that used the S-Pen when none were available on Google's Play store. I tried to do the same with my Note 2 several times but found they had upgraded the service to a useless, bloated site. Promisses of upcoming free software that never arrived. I now won't bother again and would gladly remove all related content from my device. Luckily we have gotten into a situation where the Note line products are (or will be) supported by many available Apps without the need for a Samsung account.
Are there any services (Netflix? etc.) available supporting HD content for Android to watch series or movies?

ddavtian said:
Manual was out on launch day:
http://m.samsung.com/us/support/owners/product/SM-P6000ZWVXAR
I don't defend Samsung, but I got my rewards email in 5 minutes. One more thing to add to your list is lack of accessories, especially cases.
Click to expand...
Click to collapse
Umm... I didn't fully charge mine before using it for the first time. How bad is this?

ddavtian said:
Manual was out on launch day:
http://m.samsung.com/us/support/owners/product/SM-P6000ZWVXAR
I don't defend Samsung, but I got my rewards email in 5 minutes. One more thing to add to your list is lack of accessories, especially cases.
Click to expand...
Click to collapse
Agreed on the accessories, how they cannot have cases available at launch is inexcusable. Cases can't possibly take longer to produce than the actual tablet.
Sent from my Galaxy Note 10.1 via Tapatalk.

I am 5 days now and 4 live chats to get my perks. I am 1 day away from returning this and going back to ipad when the new model is released
Sent from my SM-P600 using XDA Premium 4 mobile app

mrklc1974 said:
I am 5 days now and 4 live chats to get my perks. I am 1 day away from returning this and going back to ipad when the new model is released
Sent from my SM-P600 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Samsung are terrible at this stuff, we can now buy this tablet from UK stores yet nothing was announced by Samsung - they're a joke when it comes to service.

Related

Free Samsung Galaxy S to frustrated Iphone4 Customers...its true FREE

There is no doubt Samsung Galaxy S is one of the most threatening competitors against the iPhone 4. It seems Samsung won’t stop with the nagging ads, but will step even further – give away a free Galaxy S to unsatisfied iPhone 4 users. Beat that, Apple!
Samsung UK offered free Galaxy S to a few angry iPhone 4 users on Twitter. Those people posted some complaints about the reception issues and later received a message to send their details and receive a free Galaxy S. This comes directly from the official Samsung UK Twitter account. Nice, eh?
I got my iPhone 4 a few hours ago and the first call I made dropped due to my natural handgrip. I’m certainly not surprised but really – the first one?! And it happened in an area with some perfect network coverage. A further inspection on the “death spot” shows all bars dropped to one, just by touching it on that special spot.
http://www.ubergizmo.com/15/archive..._galaxy_s_for_frustrated_iphone_4_owners.html
http://crave.cnet.co.uk/mobiles/samsung-gives-away-free-galaxy-s-to-iphone-4-complainers-50000059/
So if anybody tells you there are no reception issues, take it with a pinch of salt. And if Samsung wants to give you a Galaxy S because of your iPhone 4 problems – take it too and spread the word about it. I know I would.
well i'm sure the catch is to RETURN their "defective" iphone4 back to them, for them to receive the "Free" SGS i9000
You might want to consider carrying a spare battery if you're a real heavy user like me. As to switching off the data over 3G, You might want to try out SwitchPro. It's only a dollar.
Edit : sorry reply to the wrong thread. Ignore this.
AllGamer; said:
well i'm sure the catch is to RETURN their "defective" iphone4 back to them, for them to receive the "Free" SGS i9000
Click to expand...
Click to collapse
Haha, I'll be please to give them my SGS if they give me their iPhone 4. . Big difference in cost. Althouh, seriously, I want both of them as they're both very good phones.
Mate my bro gt iphone 4g and my galaxy s beats the s*** outta it and he regretfully admits it too mwahahaha
If they're giving it free to disasatifield iPhone 4 users, hen I'm one of the dissatisfied one.
Oops I haven't got my iPhone 4 yet, but I will be and I will be dissatisfied. . I'm happy to be bribed.
Welcome to modern age marketing.
Funny how all of the people who have been given the free phone are all known tech bloggers, and not average customers.
Sent from my HTC Hero using XDA app
Unintentional awesome:
I was just trying out google voice search for the first time. It all worked flawlessly, even with my aussie accent, except for one longer search.
I said: "Samsung Galaxy S Froyo Firmware Update"
It searched: "samsung galaxy s free iphone update"
Does it automatically look for popular searches or something if it's a bit confused?!
it may since its interpreted by google's server

Win a free Galaxy Nexus (unlocked)

Hi. PiBackup is offering a free Galaxy Nexus (unlocked).
Now it will not be fair to the XDA community if I don't disclose my interest in the company. I am one of the early investors and someday I hope to reap some rewards. Someday
Now I will try to introduce PiBackup to you guys. Though marketing is not my strong point, I will try
PiBackup provides unlimited data backup for a very low price. You can find out more at the website. This was an invite only program which has now gone public. To celebrate this, one brand new Galaxy Nexus is up for grabs, along with 3 free annual accounts. There is a small list of terms & conditions of course.
More offer details can be found at http://pibackup.com/offer
Now, as an investor I can get a promo code with 10% discount exclusively for XDA members and their family/friends. However, I will need at least 10 confirmations before I can do this.
UPDATE: 2 likes, 1 interest = Counted as 3 confirmations. 7 to go before I can get the promo code created.
P.S. If this advertisement(?!) is against the XDA policy, the mods can modify accordingly or delete this.
Wouldn't say it's "free" since you have to sign up for your services in order to win.
@mbh87: Well, you are paying for a different service. However, if you win the Nexus it will be free!
must be resident of usa... im not
@lokenok: Sorry, the GN offer is only for US residents. However, free backup accounts are for grab from (almost) anywhere.
No takers? I need a least 10 of you to help me out here to get the XDA promo code made.
So wen does this contest take place/how does it wotk because I want a gn n I'm willing to ppay that thirty
Sent from my myTouch_4G_Slide using Tapatalk 2
wiswis said:
So wen does this contest take place/how does it wotk because I want a gn n I'm willing to ppay that thirty
Sent from my myTouch_4G_Slide using Tapatalk 2
Click to expand...
Click to collapse
The contest is open to all subscribers, but GN offer is for US only due to logistics problems; please see T&C for more info. The draw will be done randomly using an automated system and the winners will be chosen on 15th of July. The site is also updated with this info.
P.S So far 1 like and 1 interest. I am counting this as 2 total interests. I still need 8 more to get a 10% XDA special discount code made.
Besides signing up for something, what's the catch? You take our personal information and sell it just like every other company out there.
Sent from my MB865 using xda premium
Envy Diz said:
Besides signing up for something, what's the catch? You take our personal information and sell it just like every other company out there.
Click to expand...
Click to collapse
What? NO! What go into your mind No information is ever passed to a third party. Even PiBackup employees don't even access to backed up data as they're encrypted. Besides, I am not even an employee but an investor.
Also, there is no catch. Everything is mentioned in the offer's T&C. Please don't judge without checking out facts. None of customers have complained so far about our service let alone selling their info!
I just wanted to share this in XDA as I am with community since Jan 2011 and I had hoped to do something for the community by sharing a code which they can use or distribute to get a discount on subscriptions (this is how we earn).
If anyone else has any concerns, please let me know and I will try to address them asap.

Do Google employees have Nexus devices already on hold for them?

Are they the first in line to get the devices or do they have to buy from the store like the rest of us?
if you work deving for Google you get a rooted/unlocked one. Not sure it's for much but photo ops these days. But you can get them off eBay occasionally
Sent from my SGH-T999 using xda premium
TONY206 said:
Are they the first in line to get the devices or do they have to buy from the store like the rest of us?
Click to expand...
Click to collapse
If this source is correct, Google employees had to order just the same as everyone else and a lot of them missed out on buying one too
https://plus.google.com/106515095432315677569/posts/fAA6PNbUxCK
Didn't get yours? That's okay...neither did I...and neither did a lot of Google staff...yet (yes, they order phones just like the rest of us). You will, though...you will. If you don't get it today, the next scheduled release is in 3 days once they can get a better handle on orders and stock.
Click to expand...
Click to collapse
bryanlim05 said:
If this source is correct, Google employees had to order just the same as everyone else and a lot of them missed out on buying one too
https://plus.google.com/106515095432315677569/posts/fAA6PNbUxCK
Click to expand...
Click to collapse
The reason I asked is because a known Google employee purchased my extra Nexus 4 on ebay so I believe it is correct.
I just thought it was a trap lol.
The guy I talked to for Google Canada said he never even got a chance to order one.
Sent from my GT-S5830D using Tapatalk 2
The higher up guys at google probably got them free or had first hand dibs when they got the shipment (before it went on sale)
CS guys have to pay like everyone else i'm assuming.
I can just imagine all the Google employees dropping all their work and you just see them all constantly hitting F5 at launch time ^_^
No you have to order same as everyone else. UNLESS you are directly involved in development or senior executive
Sent from my Nexus 4 using xda premium
I work for one of Google's partner companies and I have to speak with their client account team members daily. Last year, when the Galaxy Nexus came out, they all received one with a special battery cover the day before the launch without having to order or wait. However, this time around I've had a few of them confirm that they had to order the phone like the rest of us. Of the 5 account team members I've spoken to in the last day or so, not a single one was able to get an order in for an N4 and most were amazed that I was able to.

This might be why you can’t find a Nexus 6 in the Google Play Store right now

http://bgr.com/2014/10/30/nexus-6-sold-out-in-google-play-store/
The publication says the Nexus 6 is “huge” for Google’s future in the smartphone company, and the phone is intended to be sold mainly through carriers, rather than on Google Play.
Click to expand...
Click to collapse
Interesting read if for nothing more than the comments
Dumb. Dumb.
Another great flagship phone that next to no one can buy...instead of by design due to a moronic invite system...this time due to a moronic inventory choice.
Heads are going to roll for this 3 years mess: Today Andy Rubin, co-founder and former leader of Google Inc.’s Android mobile business is leaving Google!
Not sure exact reason but....
Skripka said:
Dumb. Dumb.
Another great flagship phone that next to no one can buy...instead of by design due to a moronic invite system...this time due to a moronic inventory choice.
Click to expand...
Click to collapse
How is it moronic if numbers say most will buy through a carrier. Seems like a simple choice to me.
Sent from my LG-VS980 using Tapatalk
It could be that there is an official agreement to allow carriers to sell most of the devices. Of course, if that were the case they never should have offered a Play Store pre-sale in the first place.
Just seems like a typical BGR article. They're a rag of a site that makes up news
BGR..... I cant even bring myself to click their click bait $*¥+ any more
Benny879 said:
How is it moronic if numbers say most will buy through a carrier. Seems like a simple choice to me.
Sent from my LG-VS980 using Tapatalk
Click to expand...
Click to collapse
When Google has a golden opportunity to sell a device that most carriers haven't even listed on their sites yet or formally announced plans to carry, and make money...it is moronic.
Having a flagship device that no one can buy due to your (Google's) idiotic bureaucratic decision making is how to get people who otherwise are your fan base pissed at you...see the idiocy of One+
Skripka said:
When Google has a golden opportunity to sell a device that most carriers haven't even listed on their sites yet or formally announced plans to carry, and make money...it is moronic.
Having a flagship device that no one can buy due to your (Google's) idiotic bureaucratic decision making is how to get people who otherwise are your fan base pissed at you...see the idiocy of One+
Click to expand...
Click to collapse
Its not moronic if that was the condition carriers wanted if they were to carrier the product. I'm pretty sure the men making these decisions know more than the all of us here. Not to mention they have access to numbers and info we don't to make such a decision.
Sent from my LG-VS980 using Tapatalk
people need to stop crying and just go into their carrier and buy it there. it's not like it isn't the same phone online.
Sent from my T-Mobile HTC One M8
The phone isn't even released yet... People need to calm down. Even IF you were able to preorder it would still have been weeks before you got the phone.
NightHawkUndead said:
The phone isn't even released yet... People need to calm down. Even IF you were able to preorder it would still have been weeks before you got the phone.
Click to expand...
Click to collapse
But if everyone calmed down, I'd have nothing to entertain myself with for the next couple of weeks...
dtroup64 said:
But if everyone calmed down, I'd have nothing to annoy xda'ers with for the next couple of weeks...
Click to expand...
Click to collapse
Fixed. [emoji2]
Prod1702 said:
people need to stop crying and just go into their carrier and buy it there. it's not like it isn't the same phone online.
Sent from my T-Mobile HTC One M8
Click to expand...
Click to collapse
Odds are it isn't.
You get some degree of bloat (albeit removable it sounds like) and what is more delayed updates.
Skripka said:
Odds are it isnt.
You get some degree of bloat (albeit removable it sounds like) and what is more delayed updates.
Click to expand...
Click to collapse
If its the same model you could just flash the factory image so its no big deal.
Pilz said:
If its the same model you could just flash the factory image so its no big deal.
Click to expand...
Click to collapse
tmobile nexus 4 and 5 was the same one from the play store nothing different. it still got the updates from Google. no bloat at all unless Google put it on there. I can't speak about the others. I am buying mine on the 12th from the tmo store and I am sure it will be the same one Google sends out.
Sent from my T-Mobile HTC One M8
Prod1702 said:
tmobile nexus 4 and 5 was the same one from the play store nothing different. it still got the updates from Google. no bloat at all unless Google put it on there. I can't speak about the others. I am buying mine on the 12th from the tmo store and I am sure it will be the same one Google sends out.
Sent from my T-Mobile HTC One M8
Click to expand...
Click to collapse
This is one of two things I was worried about if I have to pick it up from T-Mo:
- 1) I just want to make sure the updates come from Google and not the carrier (T-Mo in this case). Especially since I will be paying all upfront for it since I am prepaid and don't want to sign up for a post paid plan. There's no sense in me having to wait for an update if I'm not tied to any sort of plan or carrier.
- 2) I would very much rather purchase directly from the Play Store if only for the GREAT 1-year hassle-free warranty coverage they have. I had to do a warranty exchange a few weeks ago on my N5, and whole procedure was absolutely painless. I had my replacement device in-hand the very next day.
So, as much as I would prefer to buy it from the Play Store, if the speculation that the majority of sales will be taking place through the carriers and the supply on the Play Store will be scarce, I would just want the T-Mo phone to be EXACTLY like the one they sell in the Play Store, with no carrier meddling/bloatware.
Google news for us in the uk then as long as there is a decent amount of stock as no carriers have listed it as exclusive to either O2, ee, Vodafone or three afaik
disk0360 said:
Google news for us in the uk then as long as there is a decent amount of stock as no carriers have listed it as exclusive to either O2, ee, Vodafone or three afaik
Click to expand...
Click to collapse
I'm really hoping the same thing doesn't happen in the U.K. with Stock issues
Hopefully its all under control by then, and they just put it on the site for sale and ship the same time as the US
charesa39 said:
This is one of two things I was worried about if I have to pick it up from T-Mo:
- 1) I just want to make sure the updates come from Google and not the carrier (T-Mo in this case). Especially since I will be paying all upfront for it since I am prepaid and don't want to sign up for a post paid plan. There's no sense in me having to wait for an update if I'm not tied to any sort of plan or carrier.
- 2) I would very much rather purchase directly from the Play Store if only for the GREAT 1-year hassle-free warranty coverage they have. I had to do a warranty exchange a few weeks ago on my N5, and whole procedure was absolutely painless. I had my replacement device in-hand the very next day.
So, as much as I would prefer to buy it from the Play Store, if the speculation that the majority of sales will be taking place through the carriers and the supply on the Play Store will be scarce, I would just want the T-Mo phone to be EXACTLY like the one they sell in the Play Store, with no carrier meddling/bloatware.
Click to expand...
Click to collapse
1.) Same freaking phone no doubt about it. Its been said a billion times. Updates from google Tmobile bloat
2.) You get next day shipping with Tmobile if you have their insurance plan which I recommend as it extends it past the 1 year google offers.
Sent from my Nexus 5 using XDA Free mobile app

UK Microsoft Lumia 950/950XL

Hi Guys,
Setting up dedicated UK thread for Lumia 950/950XL.
Mines on pre order. Just wanted to let you guys know about Amazon price being reduced from £529.99 (Price on UK Microsoft Store) to £469.99 for the 950XL and £449.99 (Price on UK Microsoft Store) to £419.99 for Lumia 950.
Shipping on UK Microsoft Store is set for 03/12 but Amazon are set to ship for 12/12. Amazon prices are the same as CarphoneWarehouse who have also reduced their prices compared to UK Microsoft Store.
There is an offer for UK purchases of the Lumia 950XL only - free display dock on purchases made from authorised sellers. Amazon and CarphoneWarehouse are included in the authorised sellers list. There is a catch though - it is only valid for purchases made between 20/11 and 31/01 whilst stocks last.
To get the free display dock, you need to have purchased within the dates above and on receipt of your phone, open the Lumia app that is on the phone as a pre installed app and sign in or create an account. The voucher code will be emailed to the registered email address where you will then be able to go to the UK Microsoft Store online and purchases the display dock. Enter the code at checkout and the price will adjust.
This forum is for pre-order discussion, discussion of any delays, discussion when the phones have been dispatched and received and discussion and general support throughout.
Please be nice to each other and don't attack anyone for something they have posted. We're all entitled to our own opinions.
Updates that are important will be added to this first post for ease of access.
Sent with my Surface Pro 3 using Tapatalk
I'd go for Carphone rather than Amazon, since their repairs/returns are easier to access.
Microsoft are reducing their price by end of this week I've been told by an insider.
I've pre-ordered from cpw but on the 19th, does that mean i wont get dock station?
riz157 said:
Microsoft are reducing their price by end of this week I've been told by an insider.
I've pre-ordered from cpw but on the 19th, does that mean i wont get dock station?
Click to expand...
Click to collapse
I believe it doesn't matter where you get the device from as long as you get it in the initial period you get the free dock, going to ask in cpw again to confirm though
http://www.windowscentral.com/how-redeem-your-free-display-dock-lumia-950-xl
You will actually qualify for the dock. Short version - I spoke to MS support and they assured me this will be valid for any order before the end date and you can ignore the "start date" of the promotion.
Long version: The support representative I spoke to basically said that the Nov 20 date was only the initial date that they thought the first units might ship through partners. The "order date" will infact be counted as the shipping date since it's only a pre-order at this point and the orders haven't actually been completed.
If anyone is interested in buying direct from Microsoft they will price match the official retailers. Refund will be issued once deceive delivered. You also get 30 days return policy and support for free.
also mobilephonesdirect have it in stock for next day delivery.
Ordered mine off amazon this morning, due for delivery tomorrow. Cant wait!
Got mine from my supplier last week. The 950XL. Loving it so far.(apart from BT issues)
Also got my order in for the free Continuum Dock.
Hey guys,
Just got mine this evening. It is an amazing device. One small issue. When I go into the app store, I want to sign in, so I can start downloading a few apps. When I click on the menu button at the top left and then click sign in at the bottom of the menu, it comes up and says choose account. Problem is, it doesnt list any accounts I can choose. How do I get around this?
Edit never mind, did a wipe and everything is now 100% This is soo much better than android!
Stephen said:
Hey guys,
Just got mine this evening. It is an amazing device. One small issue. When I go into the app store, I want to sign in, so I can start downloading a few apps. When I click on the menu button at the top left and then click sign in at the bottom of the menu, it comes up and says choose account. Problem is, it doesnt list any accounts I can choose. How do I get around this?
Edit never mind, did a wipe and everything is now 100% This is soo much better than android!
Click to expand...
Click to collapse
Welcome to the Dark Side mate...!
LenAsh said:
Welcome to the Dark Side mate...!
Click to expand...
Click to collapse
Now I have had a day or so to play around with it, it is wicked cool! would be hard pushed to go back to android. Cant wait for full Cortana integration on my Windows 10 desktop. Will be very cool to be able to send text messages from my PC.
@LenAsh BTW curious mate, what phone are you actually running!
BTW curious mate, what phone are you actually running!
@Stephen
I use a Lumia 930 running WX 10586.29 Preview Build - lovely device, S/W a bit flakey. My "dirt" phone is a Blu Win HD LTE - £59 from Amazon UK and running W8.1 UP2 - know what - it's amazing for the money! Really good.
My Android is an LG G2 32 Gb (the EU version with more memory than the UK version) and it has been a really great phone for over 2 years now. It looks and performs like new. Don't use it much nowadays.... but still pleases me when I do.
Stephen said:
Now I have had a day or so to play around with it, it is wicked cool! would be hard pushed to go back to android. Cant wait for full Cortana integration on my Windows 10 desktop. Will be very cool to be able to send text messages from my PC.
Click to expand...
Click to collapse
For info, available in the EU now...
For both phones, MS have pushed out a fairly significant OTA FIRMWARE update - don't get those often...
Details here.... Windows Central
Just got mine yesterday, coming from a G Note 3 the improvements are immense and some Apps are actually better than their Android equivalent (6tag, Outlook mail, Baconit to name a few). I'm converted back to MS, my last MS phone was the legendary HTC HD2, hopefully we can mod the 950 XL as much as we could the HD2.
Out of over 100 Apps the only real App I'm missing is my Sonos App , all my other smart home app's are just as good, Plex, Tado, Roku, Xbox. Can anyone advise a good Sonos App? currently using 'Smart Player'.
The camera is amazing for a smartphone, so is the screen quality and I really like the 'Hello' unlock just for the speed and handiness of it.
The only 'problem' I have with the device is as a IT Administrator who deals primarily with MS Networks, I'm surprised there's not many Apps compared to Android. I miss the likes of fing, JuiceSSH, Network Scanner, OpenConnect (though standard VPN does work), Spoofer, ADManager, and even some MS ones.... Thankfully the situation looks to be getting better as i've heard some Apps are in development or will be ported over. If that's too much then all we ask for is a PowerShell App MS!
I like 950xl. Anyone esle want to sell it?
Phonos is a fairly good Sonos app. Not as good as the official android one but probably the best you'll find at the moment.
Sent from my KFAPWI using Tapatalk

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