[Q] lock screen issues - Verizon Galaxy Note 3 Q&A, Help & Troubleshooting

I've had my Note 3 for about 24 hours, and I'm having two issues with the lock screen. I use swipe to unlock, like I always used on my Note 2, and I don't know if this is a bug, or normal.
1) I've had the phone unlock in my pocket several times. Once it even posted a mood face to my G+ account, lol.
2) I can access the notifications from the lock screen, but I can't tap them and bypass the lock screen, like I could on my Note 2.
Any idea's?

I noticed the home button sticks up a bit, compared to the Note 2, which was flush with the display. Is this to compensate for screen protectors? In still waiting for mine in the mail, so I don't yet know if that will affect my issue #1 listed above.

thekyguy11 said:
I noticed the home button sticks up a bit, compared to the Note 2, which was flush with the display. Is this to compensate for screen protectors? In still waiting for mine in the mail, so I don't yet know if that will affect my issue #1 listed above.
Click to expand...
Click to collapse
many of us preordered screen protectors and other cases and accessories long before we got the phone. just an FYI
as for your phone unlocking, do you have the extra sensitivity enabled?
Settings > Display > scroll to bottom and see if "increased touch sensitivity" is checked.

derrtydee said:
many of us preordered screen protectors and other cases and accessories long before we got the phone. just an FYI
as for your phone unlocking, do you have the extra sensitivity enabled?
Settings > Display > scroll to bottom and see if "increased touch sensitivity" is checked.
Click to expand...
Click to collapse
Thanks for the tips. I disabled the "increased sensitivity" option, we'll see if that solves the problem.
Still can't figure out why notifications aren't actionable from the lock screen, even though I am not using a pin, pattern, or password.

Related

Tip: No circle case needed to check the time

I haven't seen this tip posted yet so I thought I'd put it up.
You don't need to have one of those fancy circle cases to see what the time is. You don't even have to press the power button or tap the screen. While the screen is off, swipe your finger from the top to the middle of the screen. It will show you a clock that disappears as soon as soon as you lift your finger. It will also show you your notification bar. So if you have your lock screen set to not show you any notifications, you can use this method to see if you have a text or email or whatever, with out having to unlock your phone.
EDIT: This doesn't appear to work on all phones. YMMV.
You can do it from the middle of the screen also. Just slide your finger downwards.
And of course... it doesn't work on the at&t model.
Doesn't seem to work for me...
Is it double tap then swipe? I'm trying all sorts of tapping combinations and nothing interesting is happening, other than the screen turning on as normal when you double tap
Place thumb on screen, slide down. The screen has to be off of course.
20degrees said:
Place thumb on screen, slide down. The screen has to be off of course.
Click to expand...
Click to collapse
-Turn screen off
-Put finger anywhere on screen
-Without releasing, swipe down
-Release finger
Is that right? I've tried about 10 times and I'm getting nothing. Is there a setting to enable/disable this somewhere? I might have disabled it by mistake
You have to keep your thumb on the screen. As soon as you lift your finger, the screen goes back to sleep. You should notice the notification light come on if its working.
Sent from my LG-H811 using XDA Premium HD app
It's kind of annoying. I found this awhile ago.
If you can't get it to work ya the screen, one-one-thousand,then swipe down.
I am amazed how people don't find this out on their own within the first hour of handling the phone.
kyle1867 said:
Doesn't seem to work for me...
Is it double tap then swipe? I'm trying all sorts of tapping combinations and nothing interesting is happening, other than the screen turning on as normal when you double tap
Click to expand...
Click to collapse
Do you have an AT&T model?
Doesn't work for me. I have the international version with o2 ROM branding.
---------- Post added at 12:34 ---------- Previous post was at 12:33 ----------
Oh, this only works with activated lockscreen. I had mine off.
In case you guys haven't read the instruction manual that came with the phone, all gestures and tips are in there.
Sent from my LG-H811 using XDA Free mobile app
Is there a way to disable this?
From what I've read, it does not work on AT&T models. And I don't think there is a way to disable the function, for models that have it.
And of course it's in the insanely small/thin font that you have no chance of reading if you're long sighted but aren't wearing your reading glasses (e.g. when you wake up during the night).
Svartsyn333 said:
Oh, this only works with activated lockscreen. I had mine off.
Click to expand...
Click to collapse
Correct. Your Lock Screen must be set to at least Swipe, and the screen must be locked at the time. It won't work on None, or if your phone hasn't locked yet due to setting a Lock timer after the screen timeout.
At risk of sounding dense, what is the main benefit of this? I rarely use this, but don't recall seeing notifications with it, at least not the sort that show you a text. I see a clock and the status bar at the top (signal strength, etc).
If I want to see the time, I could wake the screen up, including by double-tapping (so no need for access to the rear buttons). I see more notifications that way as well. One advantage of this would be if I'm in a dark room, and I'm trying to avoid disturbing people by lighting up the whole screen. But at least for me, that scenario is not common.
Am I just missing something about what makes this feature handy?
It's useless imo. And what annoys me more is the fact, that I can't turn it off.
I'm wondering if disabling swipe views and doubled tap to screen on actually increases battery life. My nexus 5 with custom kernel had that function but battery drain was significant.
Sent from my LG-H811 using XDA Free mobile app
RedOCtobyr said:
At risk of sounding dense, what is the main benefit of this? I rarely use this, but don't recall seeing notifications with it, at least not the sort that show you a text. I see a clock and the status bar at the top (signal strength, etc).
If I want to see the time, I could wake the screen up, including by double-tapping (so no need for access to the rear buttons). I see more notifications that way as well. One advantage of this would be if I'm in a dark room, and I'm trying to avoid disturbing people by lighting up the whole screen. But at least for me, that scenario is not common.
Am I just missing something about what makes this feature handy?
Click to expand...
Click to collapse
Honestly it is just easier. Instead of Double Tapping to turn on, checking for notifications (if you have none or none you are concerned with), then double tapping off.
It is a quick peek. Shows you the time and notifications. You don't always have to wake your phone by double tapping. It is a 1 quick swipe gesture that turns the screen on, shows you relevant information, and turns off in 1 swoop.
I use it ALL the time. I have the Verizon model btw. Whether you use it or not, it is a super nice feature and just something that really adds to the convenience.

Screen way too sensitive

I have searched around but have not been able to find a solution, I have a new (two days old) Samsung Galaxy S6 Edge +. I love the phone so far, Android 5.1.1 is great, I have always like the TW interface, but I have this one nagging issue, and believe it or not its a big problem. The phone works super in all aspects but with games. Which during my off time I love Tower Madness and Clash of Clans they are my go to solitaire games =) BUT...... The touch screen on this phone is so sensitive it has a hard time registering the difference between screen scrolling or tap to select. So if I go to tap a unit it scrolls the screen ever so lightly before I even tap, then moves the screen, then I have to tap ever so accurately and deliberate or hit it a million times to register I am tapping not scrolling.
This is the one area the phone is just so bad. I have actually tested this over and over and I can scroll the screen without physically touching it holding my finger just above it say 1/16th of an in or less and it will move with my finger like the hover option on my old Note and Note 2. I cannot for the life of me find any sensitivity setting and its a phone issue not an app issue, unless the app can make you scroll the hardware without touching it . The only setting I can find is the mouse/touchpad sensitivity setting which has no affect on this.
Has anyone else been able to fix this?
eclypse3demons said:
I have searched around but have not been able to find a solution, I have a new (two days old) Samsung Galaxy S6 Edge +. I love the phone so far, Android 5.1.1 is great, I have always like the TW interface, but I have this one nagging issue, and believe it or not its a big problem. The phone works super in all aspects but with games. Which during my off time I love Tower Madness and Clash of Clans they are my go to solitaire games =) BUT...... The touch screen on this phone is so sensitive it has a hard time registering the difference between screen scrolling or tap to select. So if I go to tap a unit it scrolls the screen ever so lightly before I even tap, then moves the screen, then I have to tap ever so accurately and deliberate or hit it a million times to register I am tapping not scrolling.
This is the one area the phone is just so bad. I have actually tested this over and over and I can scroll the screen without physically touching it holding my finger just above it say 1/16th of an in or less and it will move with my finger like the hover option on my old Note and Note 2. I cannot for the life of me find any sensitivity setting and its a phone issue not an app issue, unless the app can make you scroll the hardware without touching it . The only setting I can find is the mouse/touchpad sensitivity setting which has no affect on this.
Has anyone else been able to fix this?
Click to expand...
Click to collapse
And I thought it was just me who's thinking that I could literally scroll and use the touch screen without touching it :silly: (may be from 1 mm distance). The effects are less after I've put on the Zagg screen protector, its really thick and rubbery ( with friction). I think they did it to make it work even with gloves on or something since I couldn't find any option to turn on/off the glove mode previously introduced. I also miss the air gesture features introduced with S4.
Yeah it's annoying being forced to have a glove mode at the sacrifice of running apps in the first place. One feature should not defeat the phones use like this.
Sent from my SAMSUNG-SM-G928A using Tapatalk
Interesting, I have the opposite issue. The screen seems much less sensitive than my normal s6 edge.
Sent from my SM-G928T using Tapatalk
eclypse3demons said:
I have searched around but have not been able to find a solution, I have a new (two days old) Samsung Galaxy S6 Edge +. I love the phone so far, Android 5.1.1 is great, I have always like the TW interface, but I have this one nagging issue, and believe it or not its a big problem. The phone works super in all aspects but with games. Which during my off time I love Tower Madness and Clash of Clans they are my go to solitaire games =) BUT...... The touch screen on this phone is so sensitive it has a hard time registering the difference between screen scrolling or tap to select. So if I go to tap a unit it scrolls the screen ever so lightly before I even tap, then moves the screen, then I have to tap ever so accurately and deliberate or hit it a million times to register I am tapping not scrolling.
This is the one area the phone is just so bad. I have actually tested this over and over and I can scroll the screen without physically touching it holding my finger just above it say 1/16th of an in or less and it will move with my finger like the hover option on my old Note and Note 2. I cannot for the life of me find any sensitivity setting and its a phone issue not an app issue, unless the app can make you scroll the hardware without touching it . The only setting I can find is the mouse/touchpad sensitivity setting which has no affect on this.
Has anyone else been able to fix this?
Click to expand...
Click to collapse
Even I noticed it, but it's not as drastic as it's for you, so I guess I can live with it. Also at times when holding the phone in one hand it registers my finger from the sides and hinders my main input.
pankajxdx said:
Even I noticed it, but it's not as drastic as it's for you, so I guess I can live with it. Also at times when holding the phone in one hand it registers my finger from the sides and hinders my main input.
Click to expand...
Click to collapse
That was happening before. After the Spigen Case, no more...
Any luck?
I wondered if there were a resolution to this issue? I have a new Samsung Galaxy Note 5, and am having the same issue. I play DomiNations, and every tap pans the screen. It's maddening.
I wish, too, I could use the S Pen stylus, but I think that might be more of a game implementation issue than anything.
Open Phone Dialer.
Dial *#2663#
Press TSP FW Update (General)
This will update screen drivers to latest version - has totalloy cured my screen tap scrolling sensitivity issues.
Settings/accessibility/dexterity and interaction/tap and hold delay. Change the 0.5 to 1 sec. Looks like it helped my note edge. I hope it helped someone.
I'm also having the same issue. Every time I try to tap a button inside a game, it scrolls the window instead of activating the button. Of course this also happens when I tap and hold. The screen registers it as movement and tries to scroll instead of tap and hold.

E-ink Lock Screen

Hello everyone,
So, I'm having a bit of a strange problem with my Yotaphone 2...
I did a factory reset on it a while back, and everything went fine, except now, when the screen is locked, I can no longer unlock the e-ink screen by dragging up the lock icon on the bottom of the e-ink screen. I have to use the hardware power button, which is a little bit inconvenient at times. I've spent quite a while trying to locate what setting got effected to make it not function, but with no luck. Anybody have any idea where I can turn this function back on?
It happened to me too, I think it was something related with the Lollypop update, but could be some setting that has changed and that I cannot find. However, I found that if I double tap before tracing the finger motion, it usually works. That's why I didn't look further into the issue.
alienBaboso said:
It happened to me too, I think it was something related with the Lollypop update, but could be some setting that has changed and that I cannot find. However, I found that if I double tap before tracing the finger motion, it usually works. That's why I didn't look further into the issue.
Click to expand...
Click to collapse
No luck for me. I'm still on Kitkat anyway...
Looks like I might be stuck...
alienBaboso said:
It happened to me too, I think it was something related with the Lollypop update, but could be some setting that has changed and that I cannot find. However, I found that if I double tap before tracing the finger motion, it usually works. That's why I didn't look further into the issue.
Click to expand...
Click to collapse
Actually, scratch that... after your double tap suggestion, I started randomly tapping around managed just once to get it to unlock from a screen touch, but have not been able to replicate the movement so it happens again. What movement exactly do you use to get it to unlock?
Update:
Seems to be some kind of sensitivity issue. I can get it to unlock about once out of every 50 swipes. Less than ideal.
I leave the phone with the E-ink screen facing up (to prevent the gyroscope from switching sensitivity to the amoled display instead), then press twice the lock icon, and on the second time my finger touches the E-ink, I drag it up to the center of the phone. It took a bit of practice but now I can get it to work consistently. The double tap is because if the phone has been inactive for a while, it enters sleep mode, and it looks like that turns off the finger gesture recognition. Other possible explanations are that maybe you don't press the screen firmly enough, or maybe you placed some plastic sheet over the back display and that reduces sensitivity.
I noticed that the unlock gestures on the EPD work only when the phone recognizes that you've it in the hand or you're using it. So I take it and I unlock it effectively. Trying to unlock when it lays down and you haven't moved it for a while brings to your experience.
Thanks to both of you for the advice... unfortunately, neither seems to be doing the trick. Just a caution for any other people who are thinking of doing a factory reset - it seems to seriously impact sensitivity for the e-ink unlock, so be aware.
I never succeed to do slide up unlock even within 1st tutorial. Double tap unlock was the only workaround for me. Also activated glove sensitivity mode.

Touch Screen Unresponsive

I don't expect there's much that can be done if the hardware is to blame. This reminds me of my Galaxy S3 -- so it's a problem that everyone else fixed ages ago. When I touch the touchscreen, very very often, it doesn't register that touch at all. Sometimes you get a delayed response. This leads to all kinds of fun where you tap the screen again at the same moment that PH-1 responds to your first touch, so it applies your second tap to whatever is going to come up on the screen a half second later.
Does anyone know if this can be fixed by firmware updates or is this a hardware issue?
same here! my huawei honor 8 is much faster
Touch Screen unresponsive is a hardware issue. I had the same problem with my HTC U11 until it was replaced. Essential phone does not have this issue assuming screen is working properly.
Sent from my Pixel XL using XDA-Developers Legacy app
Touchscreen responsiveness, having to tap more than once for the screen to register a touch and awful light bleed caused me to send it back. But it was from the first batch that were manufactured. No issues on my U11, but I bought it in early August.
Confirming u installed the most recent OTA (NMI64C)? Because that fixed my touch issues.
flakko86 said:
Confirming u installed the most recent OTA (NMI64C)? Because that fixed my touch issues.
Click to expand...
Click to collapse
Yep that's what I currently have. I think the phone found that update on its own a few days ago. Touch issues seem to be hit or miss and maybe less frequent since that update. We'll see how it goes from here.
touch unresposive is due too thermal trottling or like me the launcher stock.
Solved with Evie launcher
Using a different launcher and such didn't help me out, unfortunately. Besides the tap issues, scrolling through a web page in any browser or with apps was extremely slow and laggy. My PH-1 was already being returned, so I couldn't test the latest software update they pushed out. But my device also had some horrible light bleed all along the left and right edges.
No light bleed here. But [email protected], the responsiveness of this touch screen is worse than any other phone I've had. And the new software update hasn't helped at all!...
Same issue!
I too am having touch screen issues. Today, I was on the phone and went to go back to the screen and the screen stays black. I tried everything including pressing the power button and I got no response from the phone whatsoever. The only thing that finally worked was to press the power button and the volume down button and hold them at the same time to shut my phone off after the call already ended. In addition to that issue , I also use Swipe to type and when I do so it often skips over letters and types words that I am not even trying to type . It should be mentioned that I'm a very experienced swipe user and I have not had this problem with my S7 Edge or my Wellington . Also, I should mention that I have the most recent OTA. Also, has anyone else noticed that the camera shutter has a serious delay in it even with the Google camera mod?
I've noticed my touch screen freaking out sometimes. It has more to do with the screen having too many prints on it. Guess it's a bit too sensitive. I wipe the phone screen off and it's fine. Doesn't happen very often. I have one of the latest batches, pure white.
Already looked into this?
Sensitivity:
1. Tap on the "Settings" icon on the home screen.
2. Tap "Language and Input".
3. Scroll to the very bottom of these settings and tap "Pointer Speed".
4. Increase the slider to make the touch screen more sensitive and easier to tap. Decrease the slider to make your touch screen less sensitive and more difficult to tap.
5. Tap "OK" and then experiment with the results.
Essential Support still working on that and they send me this instructions for now.
I think it makes the user experience better.
Shadow Samurai said:
I've noticed my touch screen freaking out sometimes. It has more to do with the screen having too many prints on it. Guess it's a bit too sensitive. I wipe the phone screen off and it's fine. Doesn't happen very often. I have one of the latest batches, pure white.
Click to expand...
Click to collapse
Same.
Hope it will have a fix soon.
Early on I got the black screen that required a power hold reboot, since moving to Oreo I've not seen that
basongwe said:
Same.
Hope it will have a fix soon.
Click to expand...
Click to collapse
This I have experienced too
edit : solved with oreo beta
basongwe said:
When I touch some letters on my keyboard, it's unresponsive. Same with some apps. I don't know why this phone is so frustrating to use even if it's a very good smartphone.
EDIT : I'm on Nougat's lastest version, not on Oreo beta.
Click to expand...
Click to collapse
Had it on both versions to be honest, but hoping it's getting resolved as time goes on!
Just got mine..same thing but...
My screen was doing fine until i installed "All in one gestures". I was messing around with side gestures and this caused the screen to be non-responsive. I un-installed the app, reinstalled it and set it up differently and now it is fine.
I hope this helps.
D4rk_nVidia said:
Already looked into this?
Sensitivity:
1. Tap on the "Settings" icon on the home screen.
2. Tap "Language and Input".
3. Scroll to the very bottom of these settings and tap "Pointer Speed".
4. Increase the slider to make the touch screen more sensitive and easier to tap. Decrease the slider to make your touch screen less sensitive and more difficult to tap.
5. Tap "OK" and then experiment with the results.
Essential Support still working on that and they send me this instructions for now.
I think it makes the user experience better.
Click to expand...
Click to collapse
This helped me. I have mine set at approximately 3/4 and I'm happy one day in. Seems to work great now. I would still like smoother scrolling though. Thanks a million.
I was also having trouble with Android Pay and then found a post about the NFC being located near the bottom of the phone as opposed to the top as on my Nexus 6p.
With these problems fixed I'm completely pleased with this phone.
ugh! Flashed back to stock on 7.1.1/NMJ32F/436 as that is how my phone came, and now I have no touchscreen after re-boot?!?!?! any advice? Please?
Thanks,
DJ

LG V35 double tap doesn't unlock screen, always on display doesn't work too - Help!

Hey guys, just got LG V35 updated it to android Pie, everything seemed fine, but i can't normally unlock phone. On main screen i can double tap and it locks, however double tapping again, doesn't unlock phone, as if screen froze. Also fingerprint button doesn't work either, i mean i need to press it twice slowly and only then screen turns on and shows lock screen, always on display also doesn't work. After simple restart those features work, but after a minute, same thing happening again. Also noticed, that if someone calls, screen is also unresponsive. Got phone couple days ago. Any solution ?
Tadziunia said:
Hey guys, just got LG V35 updated it to android Pie, everything seemed fine, but i can't normally unlock phone. On main screen i can double tap and it locks, however double tapping again, doesn't unlock phone, as if screen froze. Also fingerprint button doesn't work either, i mean i need to press it twice slowly and only then screen turns on and shows lock screen, always on display also doesn't work. After simple restart those features work, but after a minute, same thing happening again. Also noticed, that if someone calls, screen is also unresponsive. Got phone couple days ago. Any solution ?
Click to expand...
Click to collapse
i had the same issue when i got mine. i think the screen protector i installed was the issue-it only had adhesive around the the edge and started to come off. i returned that one and replaced it with another make and haven't had the "knock on/off" issue since. good luck
tom
tomdi1999 said:
i had the same issue when i got mine. i think the screen protector i installed was the issue-it only had adhesive around the the edge and started to come off. i returned that one and replaced it with another make and haven't had the "knock on/off" issue since. good luck
tom
Click to expand...
Click to collapse
I agree with tomdi1999 and also have used the adhesive around the edge screen protector but they interfered with screen touch sensitivity, it is as if having a couple of fingers touching the screen permanently while trying to double tap or unlock the phone via power button. If you have any glass screen protector, try removing the screen protector and double tap again to see if it fixes the issue. If you are not wanting to remove the screen protector first and want to do some troubleshooting, try run touch screen test via the hidden menu (assuming your v35 is AT&T version) by dialing *#546368#*350# (Be warned that some options in this menu can really mess up your phone so don't go around messing with options in this menu randomly) in the phone dialer. In hidden menu select Device Test -> SAAT -> Service Menu - Manual Test -> Touch Draw Test. If, with screen protector on you are having trouble doing this test, remove the screen protector, clean the screen, and do the test again. If you still have trouble with touch screen it is probably a hardware problem or could be software problem but unlikely though. Also, place a test call to someone and slowly place your hand to cover the ear piece and proximity sensor area to see if screen goes dark. This is to check if your proximity sensor is working properly because if it is not then it could be the reason that double tap to wake is not working, although it doesn't explain why your power button is responding slowly, that points toward the phone processor being busy due to ghost touches such as due to bad screen protector or just a faulty power button (but what are the chances of having a faulty power button and double tap to wake going bad at the same time lol?).
I remember that years back on LG G4 double tap function would stop working if you had the screen replaced or sent in the phone to LG for repairs such as repair for notorious bootloop issues and it turned out that there was a small rubber piece that went around the proximity sensor that people were forgetting to put back when replacing screen or doing other repairs which basically broke the proximity sensor. Proximity sensor is suppose to disable screen wake up due to accidental double taps such as when phone is in pocket but if proximity sensor is malfunctioning it will not let phone wake even when you double tap to wake it.
If you figure out what was wrong and/or fixed your issue, please do post back so it can help others. Thanks.
Edit: If you are looking for a good screen protector try Skinomi or Armor Suit wet screen protectors. They are not glass and are a pain to put on but once you install them and let them dry, they are awesome.
It helped me thanks a million!
wouldn't think ever it was the screen protector, thought one of my apps...
I've removed it and it was back to normal.
thanks again

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