Screen way too sensitive - Galaxy S6 Edge+ Q&A, Help & Troubleshooting

I have searched around but have not been able to find a solution, I have a new (two days old) Samsung Galaxy S6 Edge +. I love the phone so far, Android 5.1.1 is great, I have always like the TW interface, but I have this one nagging issue, and believe it or not its a big problem. The phone works super in all aspects but with games. Which during my off time I love Tower Madness and Clash of Clans they are my go to solitaire games =) BUT...... The touch screen on this phone is so sensitive it has a hard time registering the difference between screen scrolling or tap to select. So if I go to tap a unit it scrolls the screen ever so lightly before I even tap, then moves the screen, then I have to tap ever so accurately and deliberate or hit it a million times to register I am tapping not scrolling.
This is the one area the phone is just so bad. I have actually tested this over and over and I can scroll the screen without physically touching it holding my finger just above it say 1/16th of an in or less and it will move with my finger like the hover option on my old Note and Note 2. I cannot for the life of me find any sensitivity setting and its a phone issue not an app issue, unless the app can make you scroll the hardware without touching it . The only setting I can find is the mouse/touchpad sensitivity setting which has no affect on this.
Has anyone else been able to fix this?

eclypse3demons said:
I have searched around but have not been able to find a solution, I have a new (two days old) Samsung Galaxy S6 Edge +. I love the phone so far, Android 5.1.1 is great, I have always like the TW interface, but I have this one nagging issue, and believe it or not its a big problem. The phone works super in all aspects but with games. Which during my off time I love Tower Madness and Clash of Clans they are my go to solitaire games =) BUT...... The touch screen on this phone is so sensitive it has a hard time registering the difference between screen scrolling or tap to select. So if I go to tap a unit it scrolls the screen ever so lightly before I even tap, then moves the screen, then I have to tap ever so accurately and deliberate or hit it a million times to register I am tapping not scrolling.
This is the one area the phone is just so bad. I have actually tested this over and over and I can scroll the screen without physically touching it holding my finger just above it say 1/16th of an in or less and it will move with my finger like the hover option on my old Note and Note 2. I cannot for the life of me find any sensitivity setting and its a phone issue not an app issue, unless the app can make you scroll the hardware without touching it . The only setting I can find is the mouse/touchpad sensitivity setting which has no affect on this.
Has anyone else been able to fix this?
Click to expand...
Click to collapse
And I thought it was just me who's thinking that I could literally scroll and use the touch screen without touching it :silly: (may be from 1 mm distance). The effects are less after I've put on the Zagg screen protector, its really thick and rubbery ( with friction). I think they did it to make it work even with gloves on or something since I couldn't find any option to turn on/off the glove mode previously introduced. I also miss the air gesture features introduced with S4.

Yeah it's annoying being forced to have a glove mode at the sacrifice of running apps in the first place. One feature should not defeat the phones use like this.
Sent from my SAMSUNG-SM-G928A using Tapatalk

Interesting, I have the opposite issue. The screen seems much less sensitive than my normal s6 edge.
Sent from my SM-G928T using Tapatalk

eclypse3demons said:
I have searched around but have not been able to find a solution, I have a new (two days old) Samsung Galaxy S6 Edge +. I love the phone so far, Android 5.1.1 is great, I have always like the TW interface, but I have this one nagging issue, and believe it or not its a big problem. The phone works super in all aspects but with games. Which during my off time I love Tower Madness and Clash of Clans they are my go to solitaire games =) BUT...... The touch screen on this phone is so sensitive it has a hard time registering the difference between screen scrolling or tap to select. So if I go to tap a unit it scrolls the screen ever so lightly before I even tap, then moves the screen, then I have to tap ever so accurately and deliberate or hit it a million times to register I am tapping not scrolling.
This is the one area the phone is just so bad. I have actually tested this over and over and I can scroll the screen without physically touching it holding my finger just above it say 1/16th of an in or less and it will move with my finger like the hover option on my old Note and Note 2. I cannot for the life of me find any sensitivity setting and its a phone issue not an app issue, unless the app can make you scroll the hardware without touching it . The only setting I can find is the mouse/touchpad sensitivity setting which has no affect on this.
Has anyone else been able to fix this?
Click to expand...
Click to collapse
Even I noticed it, but it's not as drastic as it's for you, so I guess I can live with it. Also at times when holding the phone in one hand it registers my finger from the sides and hinders my main input.

pankajxdx said:
Even I noticed it, but it's not as drastic as it's for you, so I guess I can live with it. Also at times when holding the phone in one hand it registers my finger from the sides and hinders my main input.
Click to expand...
Click to collapse
That was happening before. After the Spigen Case, no more...

Any luck?
I wondered if there were a resolution to this issue? I have a new Samsung Galaxy Note 5, and am having the same issue. I play DomiNations, and every tap pans the screen. It's maddening.
I wish, too, I could use the S Pen stylus, but I think that might be more of a game implementation issue than anything.

Open Phone Dialer.
Dial *#2663#
Press TSP FW Update (General)
This will update screen drivers to latest version - has totalloy cured my screen tap scrolling sensitivity issues.

Settings/accessibility/dexterity and interaction/tap and hold delay. Change the 0.5 to 1 sec. Looks like it helped my note edge. I hope it helped someone.

I'm also having the same issue. Every time I try to tap a button inside a game, it scrolls the window instead of activating the button. Of course this also happens when I tap and hold. The screen registers it as movement and tries to scroll instead of tap and hold.

Related

Am i the only one with this touch screen problem ?

Sometimes the touch screen is WAY off and only restart is fixing it. Noticed this 2 times already.....
I've noticed this too. I was using the browser, and my screen presses were registering as all sorts of random things (like pressing the middle of the screen would press the zoom button). Restarting the browser seemed to fix it.
Add it to the nexus one issue list.
Postal76 said:
I've noticed this too. I was using the browser, and my screen presses were registering as all sorts of random things (like pressing the middle of the screen would press the zoom button). Restarting the browser seemed to fix it.
Click to expand...
Click to collapse
that's from a lack of multitouch. your hand is probably just barely touching the lower corner of the glass. when you press again in the middle, it registers on the softkeys. it is one of the things I *HATE* about this phone. I always seem to be touching the screen on the very edge. you almost cant use it with just one hand.
I find that I do that with my HTC Magic sometimes as well, the 'webbing' between my thumb and index finger sometimes touches the corner of the screen and brings up the 'app menu' in my left hand, or the 'add widget' menu in my right hand (sense ui). Just another general thing about touch screens and their placement
the four touch buttons arent that accurate. didnt have this problem on the droid. i rarely miss it there but on the nexus is becoming 50/50 chance of it not registering.
Lol how are you guys holding the phone, i always use it one handed and havent expirienced this, i guess everyones different.
bradsh1 said:
that's from a lack of multitouch. your hand is probably just barely touching the lower corner of the glass. when you press again in the middle, it registers on the softkeys. it is one of the things I *HATE* about this phone. I always seem to be touching the screen on the very edge. you almost cant use it with just one hand.
Click to expand...
Click to collapse
This not necessarily a problem with this phone in particular. It is a phenonema that happens on all capacitive touch screens (that do not have multitouch). I work with them all the time (much larger scale) and the slightest touch on a border results in what appear to be calibration issues.
Multi touch takes into account for this, non multitouch does not.
This has happened to me also. Same exact thing, in the browser, the touch was way off, really way off. I was pressing the middle and the zoom button pressed. It was on the table so I know my other hand didn't touch it. It was also vibrating sometimes when I pressed the middle of it. Restarting seems to have fixed it for now.
happened to me in SMS and browser and the only fix was restart the phone.....so its not me accidentally touching the screen in another point.
ps. its so bad that i couldnt even use touch screen to power off the phone. i had to use track ball. (now i know why its there )
I've had this problem as well as other with touch screen. Sometimes I will hit an icon on the main screen and it will jump screens. When I'm in the menu's i hit one of the options and it goes to the one underneath it. I'm CLEARLY hitting the option I want and not the one below so it is infact a hardware problem in my case. I will be in the browser and hit a button and it will exit out of the browser, very annoying! Mine is unlocked but I wrote HTC so lets see what they say.
its a known prob with this phone, ppl are complaining all over Google forum, its very annoying, when it happens it doesn't just happen in the browser, also in text message n home screen ect...
jamesyb0i said:
I find that I do that with my HTC Magic sometimes as well, the 'webbing' between my thumb and index finger sometimes touches the corner of the screen and brings up the 'app menu' in my left hand, or the 'add widget' menu in my right hand (sense ui). Just another general thing about touch screens and their placement
Click to expand...
Click to collapse
Webbed fingers are gross.
I have now experienced this definitively once. It happened while using the dolphin browser. I wiped the screen off, set it on a table, poked with only one finger, and could not for the life of me get the software keyboard to click on the correct button. Just wouldn't happen. Had to restart the phone to fix it. But it's only happened once since I got the thing on launch day.
^ same thing for me. Does the OTA fix this, I have not received it yet. Wish I saw this before I created a thread, sorry.
s15274n said:
^ same thing for me. Does the OTA fix this, I have not received it yet. Wish I saw this before I created a thread, sorry.
Click to expand...
Click to collapse
i dunno, but touches (especially multitouch) seems ALOT more responsive and accurate than before i did the new update... i used dolphin prior and pinch zooming seemed jittery and like the phone didnt want me to do it... now everything seems smooth as butter!
obviously this is only short term though, but hopefully this fix will also address some of the calibration issues (that i also experienced) that the N1 has been known to have...

[Q] Back and Search keys unresponsive

Is anyone else having issues with the back & search keys at the bottom being unresponsive? We have 2x epics and both appear to have this issue.
back button working good here. havent used the search button more than 3 times since i got the phone.
This appears to be a fairly common issue. A lot of people are saying they have issues with different buttons. My home button is the least responsive.
I have to mash the "button" area considerably to get a response - perhaps it waits for a certain amount of capacitive load/change before activating. That would help reduce unwanted taps when swiping across the screen - the Evo was wonderfully sensitive, but an overzealous scroll often had the unintentional side-effect of bringing you back home or backing you out. Also, the Evo, for me, constantly brought up the search dialog if the edge of my hand came too close. So, I suppose it's a tradeoff.
APOLAUF said:
I have to mash the "button" area considerably to get a response - perhaps it waits for a certain amount of capacitive load/change before activating. That would help reduce unwanted taps when swiping across the screen - the Evo was wonderfully sensitive, but an overzealous scroll often had the unintentional side-effect of bringing you back home or backing you out. Also, the Evo, for me, constantly brought up the search dialog if the edge of my hand came too close. So, I suppose it's a tradeoff.
Click to expand...
Click to collapse
This isn't true. My Epic capacitive buttons respond to a very light tap and also a full on *press*.
sounds like non-functioning buttons to me.
You might have a bad sensor on your buttons.
I did have to get used to them. The Evo's were very sensitive, in fact in landscape I'd often accidentally brush one and it was a little annoying.
The epic does seem to need just a half second or so longer for the tap to be recognized.
Aridon said:
You might have a bad sensor on your buttons.
I did have to get used to them. The Evo's were very sensitive, in fact in landscape I'd often accidentally brush one and it was a little annoying.
The epic does seem to need just a half second or so longer for the tap to be recognized.
Click to expand...
Click to collapse
thats more annoying. It makes the phone feel laggy, atleast to me it does. All the my buttons require 2-5 touches before they register
bobdude5 said:
thats more annoying. It makes the phone feel laggy, atleast to me it does. All the my buttons require 2-5 touches before they register
Click to expand...
Click to collapse
I'm not getting that at all. You might want to bring it back and swap it. It takes slightly longer than the evo to register but it feels "about right" to me. When I want to hit it, I have no problem hitting it.
I went to the Sprint store yesterday. The guy told me the early phones had this issue. I asked to try out the one he was giving me. He said, he'll be back and need to take it to the tech for setup and "an update"?...huh, already?
Anyways, he came back and I tried out ALL the buttons. A VERY lite tap and it responds...all of them...
I had a poll going before, and it looked like the issue was relatively wide spread... Apparently though, some phones do not have this problem. If you get this, swap out your phone, it is likely defective.
BTW, the poll is at
http://forum.xda-developers.com/showthread.php?t=772063
I think part of the issue is that the buttons' sensitivity region is slightly below the button icons. If you tap above the buttons, they dont respond. Tap slightly below them, however, and they should respond every time... Unfortunately, this makes most cases for the epic 4g pretty terrible since you cant really press below the menu and search keys... Of course I could be wrong.

Touchscreen not sensitive enough?

Anyone feel the same with their GT10.1? I feel like sometimes I really need to press on an icon to make it launch or swipe really hard to get it to move.
Is there a way to increase the sensitivity? Anyone else notice this too?
It's not a huge problem just a minor annoyance. It just doesn't seem snappy.
I've noticed that about mine too. Nothing major but an annoyance nonetheless.
Sent from my GT-P7510 using XDA Premium App
When I tried the Asus Transformer that's what I found, needed more pressure than I expected for it to register. My 10.1 seems fine, responds to very light touches nicely.
Is there a calibration setting somewhere?
I find myself hitting everything twice. First time it doesn't register, next time I push harder. My XOOM screen is more sensitive. Guess I'm too used to that. This effects swiping in the browser too. Its hard to push gently to move a page up and down. I have to push harder and then every once in a while the page ends up scrolling at high speed all the way to the top or bottom.
It seems to me that I just need to get used to using the larger capacitive touch screen. When first using a smaller touch screen everyone begins to realize what part of their finger is actually touching the screen. I don't know if the screen is any more or less sensitive but I've been getting better at using this larger screen and noticing which part of my finger actually making contact and where.
Ill tell you 1 thing for sure, this thumb keyboard is amazing! I think I might actually like it better than swype! You can really type quick and the auto correct works very Well!
Sent from my Samsung Galaxy Tab 10.1.
Here is some evidence that the sensitivity problems with the screen may be hardware/software related.
After a hard reset the screen appears to be very sensitive.
After an hour screen sensitivity seems to drop.
BUT there is something else going on - at the same time, after a hard reset my Targus capacitive stylus works normally on the Tabs screen.
At the time when the screen sensitivity seems to drop, the Targus stylus stops working. It can no longer be used to swipe the screen or scroll the browser. Finger swipe and scroll still works however.
Now why would the Targus stylus suddenly stop working, unless there is a real change in the capacitive sensitivity of the TAB 10.1 screen such that it falls below the threshold necessary to operate/detect the stylus?
The touchscreen on the Tab 10.1 definitely isn't as accurate or sensitive as the Xoom. I had both side by side for a few days before I returned my Xoom and you can definitely tell the difference.
However, I'll take the Galaxy's screen over the Xoom just from a contrast/color reproduction standpoint, so I guess there are pluses and minuses to everything.
Sent from my GT-P7510 using XDA Premium App
Apparently Tegra 2 is not able to cope with all of the open tasks,live widgets,and have enough power left to make the immediate switch to a larger screem's touch commands.
hagba said:
Apparently Tegra 2 is not able to cope with all of the open tasks,live widgets,and have enough power left to make the immediate switch to a larger screem's touch commands.
Click to expand...
Click to collapse
I have a XOOM as well, and it handles multitasking just fine. There is no hesitation or lack of screen sensitivity at all. I pulled it out this morning and was amazed at how much smoother the user experience is. You tap once - the screen responds - on my GTAB 10.1 I have to conciously think about every click and half the time I still have to do it twice.

Touch Screen Unresponsive

I don't expect there's much that can be done if the hardware is to blame. This reminds me of my Galaxy S3 -- so it's a problem that everyone else fixed ages ago. When I touch the touchscreen, very very often, it doesn't register that touch at all. Sometimes you get a delayed response. This leads to all kinds of fun where you tap the screen again at the same moment that PH-1 responds to your first touch, so it applies your second tap to whatever is going to come up on the screen a half second later.
Does anyone know if this can be fixed by firmware updates or is this a hardware issue?
same here! my huawei honor 8 is much faster
Touch Screen unresponsive is a hardware issue. I had the same problem with my HTC U11 until it was replaced. Essential phone does not have this issue assuming screen is working properly.
Sent from my Pixel XL using XDA-Developers Legacy app
Touchscreen responsiveness, having to tap more than once for the screen to register a touch and awful light bleed caused me to send it back. But it was from the first batch that were manufactured. No issues on my U11, but I bought it in early August.
Confirming u installed the most recent OTA (NMI64C)? Because that fixed my touch issues.
flakko86 said:
Confirming u installed the most recent OTA (NMI64C)? Because that fixed my touch issues.
Click to expand...
Click to collapse
Yep that's what I currently have. I think the phone found that update on its own a few days ago. Touch issues seem to be hit or miss and maybe less frequent since that update. We'll see how it goes from here.
touch unresposive is due too thermal trottling or like me the launcher stock.
Solved with Evie launcher
Using a different launcher and such didn't help me out, unfortunately. Besides the tap issues, scrolling through a web page in any browser or with apps was extremely slow and laggy. My PH-1 was already being returned, so I couldn't test the latest software update they pushed out. But my device also had some horrible light bleed all along the left and right edges.
No light bleed here. But [email protected], the responsiveness of this touch screen is worse than any other phone I've had. And the new software update hasn't helped at all!...
Same issue!
I too am having touch screen issues. Today, I was on the phone and went to go back to the screen and the screen stays black. I tried everything including pressing the power button and I got no response from the phone whatsoever. The only thing that finally worked was to press the power button and the volume down button and hold them at the same time to shut my phone off after the call already ended. In addition to that issue , I also use Swipe to type and when I do so it often skips over letters and types words that I am not even trying to type . It should be mentioned that I'm a very experienced swipe user and I have not had this problem with my S7 Edge or my Wellington . Also, I should mention that I have the most recent OTA. Also, has anyone else noticed that the camera shutter has a serious delay in it even with the Google camera mod?
I've noticed my touch screen freaking out sometimes. It has more to do with the screen having too many prints on it. Guess it's a bit too sensitive. I wipe the phone screen off and it's fine. Doesn't happen very often. I have one of the latest batches, pure white.
Already looked into this?
Sensitivity:
1. Tap on the "Settings" icon on the home screen.
2. Tap "Language and Input".
3. Scroll to the very bottom of these settings and tap "Pointer Speed".
4. Increase the slider to make the touch screen more sensitive and easier to tap. Decrease the slider to make your touch screen less sensitive and more difficult to tap.
5. Tap "OK" and then experiment with the results.
Essential Support still working on that and they send me this instructions for now.
I think it makes the user experience better.
Shadow Samurai said:
I've noticed my touch screen freaking out sometimes. It has more to do with the screen having too many prints on it. Guess it's a bit too sensitive. I wipe the phone screen off and it's fine. Doesn't happen very often. I have one of the latest batches, pure white.
Click to expand...
Click to collapse
Same.
Hope it will have a fix soon.
Early on I got the black screen that required a power hold reboot, since moving to Oreo I've not seen that
basongwe said:
Same.
Hope it will have a fix soon.
Click to expand...
Click to collapse
This I have experienced too
edit : solved with oreo beta
basongwe said:
When I touch some letters on my keyboard, it's unresponsive. Same with some apps. I don't know why this phone is so frustrating to use even if it's a very good smartphone.
EDIT : I'm on Nougat's lastest version, not on Oreo beta.
Click to expand...
Click to collapse
Had it on both versions to be honest, but hoping it's getting resolved as time goes on!
Just got mine..same thing but...
My screen was doing fine until i installed "All in one gestures". I was messing around with side gestures and this caused the screen to be non-responsive. I un-installed the app, reinstalled it and set it up differently and now it is fine.
I hope this helps.
D4rk_nVidia said:
Already looked into this?
Sensitivity:
1. Tap on the "Settings" icon on the home screen.
2. Tap "Language and Input".
3. Scroll to the very bottom of these settings and tap "Pointer Speed".
4. Increase the slider to make the touch screen more sensitive and easier to tap. Decrease the slider to make your touch screen less sensitive and more difficult to tap.
5. Tap "OK" and then experiment with the results.
Essential Support still working on that and they send me this instructions for now.
I think it makes the user experience better.
Click to expand...
Click to collapse
This helped me. I have mine set at approximately 3/4 and I'm happy one day in. Seems to work great now. I would still like smoother scrolling though. Thanks a million.
I was also having trouble with Android Pay and then found a post about the NFC being located near the bottom of the phone as opposed to the top as on my Nexus 6p.
With these problems fixed I'm completely pleased with this phone.
ugh! Flashed back to stock on 7.1.1/NMJ32F/436 as that is how my phone came, and now I have no touchscreen after re-boot?!?!?! any advice? Please?
Thanks,
DJ

Jumpy/Shaky screen while holding finger on my new S8

Hello,
When I scroll down/left/right in my phone and hold my finger on display, the screen automatically shakes left and right or up and down (depending on how I was scrolling my device). This also occurs while charging and while moving an icon on home-screen. I had this issue previously with Asus Zenfone 3, Samsung Galaxy J7 and a HTC Desire (dont remember the exact model though) and a similar issue with iphone 6 (which was registering that my finger was moving on home button). Is this a software problem or hardware problem and how can I fix this ? I have read on web that many people are facing this issue on various phones. but couldnt find any solution yet. Is this my screen sensitivity/touch/display driver/ battery or something else ? If anyone could suggest something, would be really helpful.
Edit: Exactly the same issue as this https://www.youtube.com/watch?v=kxysauxJ5Yk&feature=youtu.be but mine shakes a bit less, still annoys me while playing 8 ball pool and other aiming games like angry birds, etc.
Thanks
There is an app which you can use to test your touch screen by drawing on it. You'll be able to see exactly what it's registering. From what I've seen it happens on a lot of phones with bad digitizers. Try to get a warranty replacement.
LaughingCarrot said:
There is an app which you can use to test your touch screen by drawing on it. You'll be able to see exactly what it's registering. From what I've seen it happens on a lot of phones with bad digitizers. Try to get a warranty replacement.
Click to expand...
Click to collapse
Hello,
Sorry for delay. I went to service centre and they said that it is normal because of smooth and silky touch and slight movement of fingers. I explained him that it occurs more while charging and he had to take my phone for inspection.
Here is the correct video : https://youtu.be/PmQ2lra4RXU
My hand didnt have tremors. I agree that human hands are not 100 % stable, however, none of my other phones do it. And if my hand is shaking, then it should shake also while the phone is not charging. When I unplug my device, it stops shaking (almost stops), but when I replug it, it starts to behave weird again when I am holding finger stable. Also, this shaking will move your aim pointer in gaming and it really is annoying while play games with pointer moving.
Is it really normal that your pointer moves while your finger is stable on screen ?

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