I can recieve Pictures, but can't send them - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

I have a Galaxy S4 on At&T SGH-I337
I'm currently rooted, running the stock Touchwiz UI on android 4.2.2.
As the title suggests, I can receive pictures, but I can't SEND them. I have gotten a picture of my girlfriend's cat,and my step-dad's car, but can't send anything to either, even if I'm just forwarding their picture back to them, or saving it and resending.
I've attempted:
Sending with Wi-Fi turned off
Checking my APN settings (they're all correct, as I have mobile data, and can still receive)
Rebooting
Rooting
Had the problem on my S3, And my mom is now having the same issue on hers, however, my step-dad is running an S3 on CyanogenMod 10.3(?) (The latest version for the S3) with no issues at all.
I have the AT&T branded model, again, however, I'm running on Straight Talk carrier, with the unlimited everything plan, which includes picture messaging.
Any ideas what it could be and how to fix it?
Also, I have an open thread (same problem as here) in the wrong sub-forum. If a mod sees this before the edit on that one, could you go close it for me? Thanks!
http://forum.xda-developers.com/showthread.php?t=2477940

have you checked to see if there are any newer apns or an mms apn you need to add?

Related

New MMS problem arising

Since the last two or three updates within CM builds, I cannot receive MMS from my friend on the sprint network, I am on Tmobile.
I simply receive the message with an attachment that cannot be downloaded. every time I click the download button it tries to retrieve the file and fails
I can receive MMS from myself and it hasn't solved the problem
the apns seem like they have had no direct changes, is something to do with my friends phone more likely or is there a cause for this? tomorrow I will try to have someone on tmobile send me an mms to see if results are different.
need some kind of answer!!! preeeezee
recently gathered info leads me to the suggestion that it is 2.3.4 itself causing this issue, as there is a whole new box called "APN Protocol" in our APN edit menu. Haven't ascertained if there is an actual fix besides downgrading to an older build.
I am having this same exact problem. I know you haven't gotten and answer and it's been a while since you posted on this topic but i didn't want to get yelled at to "use the search feature"
no one seems to have the answer. i get mms from my sister (blackberry) and mom on Verizon. (my mom doesn't even have a smart phone) but my girlfriend with her blackberry on sprint wont come through. It shows the "download" button and it fails every time i click on it.
I haven't tried iphone users yet but seems the problem is carrier specific with my phone not playing nice with others.
I am running the latest cm7 nightly build on mytouch 3g slide from t-mobile. And using the stock message app to send and receive.
(please don't tell me to use handcent or anything of the sort, i'd like an answer to THIS problem, not just a work around)
please someone help!??
Did you try changing the User Agent in the messaging app settings and seeing if it helped?
yeah, actually tried them all. I believe thats only for sending mms so the receiving phone thinks its coming form another type of device. as far as receiving mms, no luck man
on 2.3.4 ive narrowed it down to I cannot receive MMS messages from iPhones on att or verizon. Anyone else who sends me one I am able to download.
Going back to rom in my signature
hmmm, interesting cause i can verify i get from Verizon but not Sprint. And we both have t-mobile, as far as i can see
Just wish the problem was more uniform so that it would be easier to narrow down the problem
im having the same problem with SIMPLE Mobile. it seems i can send to myself and recieve from ALL GSM carriers but CDMA carriers IE. sprint, verizon, metro pcs, do not work i can click download button till im blue in the face and they wont download...any ideas??
I fixed it, or rather it fixed itself. I backed up angry birds data (the only data that matters, otherwise my girlfriend yells at me that she has to start all over AGAIN lol) using titanium. I did a full wipe, data, davlik and cache. Then installed (at the time) the latest nightly, cm7 nightly 78. Automagically fixed, at least the people I tested (including my girlfriends, which was the initial problem) restored angry birds data and donezo. Tell me if it works for you.

[Q] Samsung galaxy s4 sgh-1337 will not receive mms or group texts

I am in need of some serious help, I purchased an s4 on craigslist from an AT&T customer. I verified the phone at the store, and it was an active AT&T phone when I bought it. I then transferred my phone number to a new Straight Talk Sim, and put the sim in the galaxy . I set the APN settings to the support reps recommendation, and everything worked besides receiving group texts and receiving mms. I thought it was the APN settings, so I tried every setting I could find recommended on this, and other forums. None of them worked. The solutions I was able to find included rooting my phone, which I don't have time to do. Since I was unable to use the phone how I needed without mms, I gave up with straight talk and ported my number to a AT&T LTE gophone account. I figured that straight talk was the problem, so I was excited to transfer. Well, after porting today, I have faster Internet, but mms and group texts(incoming of both) don't work. I can send mms, but cannot receive it, and I can send group texts, but not receive them. I am using the default att settings that came which the phone as instructed by the rep. In the AT&T store today. If anyone can please assist me in figuring out why this is happening, and what can fix it, I would be greatly appreciative. I did a search for the APN issue before posting this, but what I found was related to getting it to work with straight talk. I just want it to work with ATT now. Thank you in advance for any help..
Is your mobile data turned on while you try to download it? It may seem silly but I didn't realize it had to be on before ;P
Data is on
Data is on, and the outgoing mms and group texting works. On two carriers now, the incoming mms and group texting does not work. Really need a solution for this if anyone can help.
DeadlySin9 said:
Is your mobile data turned on while you try to download it? It may seem silly but I didn't realize it had to be on before ;P
Click to expand...
Click to collapse
go to settings>options>mobile network and make sure that "data services" is turned on then send an mms to yourself and see if that activates it.
Data is on. Something with the phone is going on.....
To my understanding, this has got to be a phone issue. The data has been turned on . The outgoing mms is working. The outgoing group text is working. I have been on two different sims with different carriers, and still have the same issue......
xBeerdroiDx said:
go to settings>options>mobile network and make sure that "data services" is turned on then send an mms to yourself and see if that activates it.
Click to expand...
Click to collapse
I'm having similar troubles:
I CAN send mms,
but I can NOT receive images [although I did when I first set up the phone a few weeks ago, it was automatic image retrieval]
NOW when receiving a mms, a white download button (within a yellow box that gives me the message size + expire info) does not work. I tap "download", and it shows it's trying, but then I keep getting error messages that the download failed.
For purpose of testing the DATA feature of my service & phone I turn off the Wi-Fi.
I'm able to access the internet via data.
I'm able to make calls
I'm able to send texts
I'm able to send mms
However, my phone can NOT retrieve mms sent to me
I've tested repeatedly sending mms to myself. I can send - NOT receive.
Error message: "Message not downloaded - Review message and try again"
I try again, and then the next error message is: "Message download failed"
I don't understand that it worked before seamlessly for a week (after changing APN settings 1x after initial set up of service) and now I can only send, but not receive!?!
I have a factory unlocked AT&T Samsung S4
Using NET10 service with Net10's AT&T Sim Card.
I actually just got off the phone with Net10's Tech Support. Was on the phone over an hour with Service Tech Rep. He was very kind and patient. I had the correct APN settings. We changed some to test = to no avail. Upon my request he gave me different APN settings to try, beyond those that should work for this phone, in case it would work. He stayed with me on the phone while I performed a "Backup & Reset" and then gave me the settings that should apply to my phone. Still the same problems. He concludes that the issue is with my phone.
We do have a local AT&T store. Is there any reset or other options I could request they please do for me????
Thank you in advance for any ideas, guidance that may help!!
PS: My current APN settings from Net10:
Apn name-NET10
Apn- tfdata
MMSC-http : / / mms-tf dot net
Mms proxy-mms3.tracfone dot com
Mms port-80
Fix?
Did you ever figure this out? I have searched high and low and have exactly the same problem, everything works except RECEIVING MMS. I'm on Straight Talk. Please, please, please help!
Why not just Odin the phone to 100% stock. Solution done.
Sent from my SAMSUNG-SGH-I337 using Tapatalk
MMS?
Not sure what that means, but if it will work, please explain. I can root. :good:
did you had an iphone before? make sure to turn/sign off imessage in your previous idevice. IT happened to me as well. ITs one of the damn apply/imessage glitch because when you activated imessage it added your number to their cloud server.
Are you back on straight talk or on att? What messaging app are you using?
Sent from my SAMSUNG-SGH-I337 using Tapatalk
Needmoretime said:
I am in need of some serious help, I purchased an s4 on craigslist from an AT&T customer. I verified the phone at the store, and it was an active AT&T phone when I bought it. I then transferred my phone number to a new Straight Talk Sim, and put the sim in the galaxy . I set the APN settings to the support reps recommendation, and everything worked besides receiving group texts and receiving mms. I thought it was the APN settings, so I tried every setting I could find recommended on this, and other forums. None of them worked. The solutions I was able to find included rooting my phone, which I don't have time to do. Since I was unable to use the phone how I needed without mms, I gave up with straight talk and ported my number to a AT&T LTE gophone account. I figured that straight talk was the problem, so I was excited to transfer. Well, after porting today, I have faster Internet, but mms and group texts(incoming of both) don't work. I can send mms, but cannot receive it, and I can send group texts, but not receive them. I am using the default att settings that came which the phone as instructed by the rep. In the AT&T store today. If anyone can please assist me in figuring out why this is happening, and what can fix it, I would be greatly appreciative. I did a search for the APN issue before posting this, but what I found was related to getting it to work with straight talk. I just want it to work with ATT now. Thank you in advance for any help..
Click to expand...
Click to collapse
I had the same issue.. just figured it out. What u need to do is go to your main messaging screen... press the pop up menu click settings... scroll down to auto receive MMS. check the box and that should fix it

Can't Send MMS, but can recieve them

I have a Galaxy S4 SGH-I337 AT&T model.
As the title suggests, I can recieve picture messages, but I can't SEND them.
I'm on Straight Talk. Yes I have the correct APN (since I can recieve them and have all other data functions),and I've cleared my cache (brand new phone,so wouldn't have made a difference but I did it anyway).
I do have it rooted, and am thinking of going to CyanogneMod, since I had it on my S3 and rather enjoyed the simplicity of almost pure Android.
Also, turning off the wi-fi and trying to send over 3g/4g isn't working
Any ideas of what it could be and how I could fix it?
EDIT: I just realized this is the wrong thread. I apologize. If a mod could come close this, I will be posting it in the ATT S4 troubleshooting section. thanks!

[Q] L720 Unlocked with T-mobile rom, but text sometimes take long

So I unlocked my S4 L720 by Using this ==== > " http://forum.xda-developers.com/showthread.php?t=2703955 " I am using it for T-mobile. Once it was unlocked i flashed back to NAE I have signal I have 4G/H+, but kept having issues with different roms. On every rom I have used either from sprint s4 or tmobile s4, 2 out of every 10 text that I send say fail, then I click resend and it says sending. Also I sometimes wouldn't be able to make a phone call, as if their wasnt service, but i could clearly see full bars and H+ signal. Finally after about a minute or so it'll send. With every sprint rom I had the S4 didn't receive mms, but I could send them. Then with some tmobile roms when i would make a call it wouldn't be able to hang up, but I would be able to send/receive mms. I re-did the whole unlock process 3 times and still the samething. Anyone else had this problem? I have honestly tried about 10 different roms from sprint/tmobile. Im currently about to try a stock tmobile base rom DEODEX see if that'll help. Im not exactly a noob, but im also not smart developer. Any help would be appreciated thanks everyone!
Sounds like an APN issue. What APN settings have you been using?

Unlocked Verizon Samsung Galaxy S5 for T-Mobile. MMS problems again..

Alright, so just recently something has changed with my phone where I can't send MMS anymore. I receive them just fine. Also, group messaging sometimes get received and sometimes don't.
I've tried everything from changing all the different types of APN settings I know to changing the preferred network mode.
The phone is not rooted.
This problem has racked my brain for days. Any suggestions will do.
Thank you

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