[Q] Phone drive and SD card does not open in my computer - Sprint Samsung Galaxy S 4 Q&A, Help & Troubleshoot

My S4 does not show up in My Computer, it normally shows up and I can click it and go into either my phone drive or SD drive, but now nothing.
USB Debugging is on, and the phone does charge. I tried reinstalling the drivers, restarting the phone while plugged in, and I do not have a USB utilities option. Android version 4.2.2.

It sounds like a computer issue. Wipe your hard drive and re install windows that should clear it up and have your phone showing up again. Otherwise your phone is infected with the samsung virus and I can actually fix that for you if you PM me your details.

ss_gohan said:
My S4 does not show up in My Computer, it normally shows up and I can click it and go into either my phone drive or SD drive, but now nothing.
USB Debugging is on, and the phone does charge. I tried reinstalling the drivers, restarting the phone while plugged in, and I do not have a USB utilities option. Android version 4.2.2.
Click to expand...
Click to collapse
Bad usb cable or port. Try a different cable or a different usb port. Not all usb cables can pass data, some only charge. It is always best to use the cable that came with the phone when transferring data via usb.

cruise350 said:
Bad usb cable or port. Try a different cable or a different usb port. Not all usb cables can pass data, some only charge. It is always best to use the cable that came with the phone when transferring data via usb.
Click to expand...
Click to collapse
I use the cable that came with the phone, it was working before.

What kernel? If KT uncheck fast charge in kttweaker app under extras.
SGS4 Sent

ifly4vamerica said:
What kernel? If KT uncheck fast charge in kttweaker app under extras.
SGS4 Sent
Click to expand...
Click to collapse
Kernel version 3.4.0-95334

Anyone know how to fix this?

Related

[Q] USB Mount or Mass Storage not working on MT4G

The probem:
USB Mass Storage not working in Recovery. I tried everything, reflashing different recovery but its not working, it doesn't give an error message. When card is not inside however it does complain. SdCard is fine because I can flash zips that are on it. Tested on both windows and ubuntu. tried another card as well
USB Mount doesn't work in CM7.2 or any rom or nand restore i've done recently. I had Insomnia at some point, then inferno, then cm 7.1, none of these restores work. Again here no errors, I do not even see the sign for usb detection. usb debugging is enabled/disabled no difference. phone however still charges though.
I'm on a trip right now, but I've not had the chance yet to get another usb cable but the two I have dont work.
katsumeiyo said:
The probem:
USB Mass Storage not working in Recovery. I tried everything, reflashing different recovery but its not working, it doesn't give an error message. When card is not inside however it does complain. SdCard is fine because I can flash zips that are on it. Tested on both windows and ubuntu. tried another card as well
USB Mount doesn't work in CM7.2 or any rom or nand restore i've done recently. I had Insomnia at some point, then inferno, then cm 7.1, none of these restores work. Again here no errors, I do not even see the sign for usb detection. usb debugging is enabled/disabled no difference. phone however still charges though.
I'm on a trip right now, but I've not had the chance yet to get another usb cable but the two I have dont work.
Click to expand...
Click to collapse
Its either your USB cable or your phone USB jack mine does the same thing I have to wiggle it to get a good connection cuz my USB cable sucks cuz with others it recognizes it right away.
...Awesome... said:
Its either your USB cable or your phone USB jack mine does the same thing I have to wiggle it to get a good connection cuz my USB cable sucks cuz with others it recognizes it right away.
Click to expand...
Click to collapse
He has tried two cables, so I would tend to lean toward the port.
Sent from my HTC Glacier using XDA
i am in the same boat. looks like my charging port is bad. anyway to replace the charging port? i am not good with soldering
it's not ur usb port
it's htc.. htc devices doesn't support usb host feature.
If you have a rom and kernal that do support usb host then try powering the usb as the htc devices do not provide power out.. use usb Y cable
tempuser2005 said:
it's htc.. htc devices doesn't support usb host feature.
If you have a rom and kernal that do support usb host then try powering the usb as the htc devices do not provide power out.. use usb Y cable
Click to expand...
Click to collapse
What? He isn't trying to host the connection. He is trying to use his phone as a USB mass storage device.
Where did you get USB host from in his questions?
Sent from my HTC Glacier using XDA
Hi all,
I am having the same problem, except perhaps with a different cause. My user account on Windows 7 became corrupt and I can no longer log in, so I had to create a new one.
On the new account, my myTouch 4G is not recognized for mass storage/disk drive mode via USB. The USB cable does work, the port is okay, and I've used both with other devices. The myTouch shows as charging when connected to the computer. I have uninstalled and reinstalled all of the myTouch drivers, restarted computer and phone, to no avail.
When it is connected in USB, it shows as generic "Drive F" and is inaccessible. When I check properties it says mytouch4g. When I check "Devices" it is recognized as portable storage. I have tried with USB debugging on and off, and have set "connected to computer" mode to disk drive.
Any thoughts? I thought possibly loading the generic ADB driver again might help, but I cannot get to the stage where I can force it to load that driver instead of the HTC one.

[Q] PC/Laptop No Longer Recognizes S4

The device is stock. I am using the stock USB cable and have tried both my PC and Laptop to no avail. I have tried installing the USB drivers from samsung.com, updating Kies and everything. I have tried every single USB port on my PC and on my Laptop, none have worked. It sometimes says the driver has been successfully installed, but then Kies says I should try Kies 3 which then says its an unsupported device. I am so stuck. Thanks for your help.
If you can live without kies uninstall it. It'll interfere with your usb drivers.
jd1639 said:
If you can live without kies uninstall it. It'll interfere with your usb drivers.
Click to expand...
Click to collapse
I can. It's just I have tried with it and without it and continue to have results that are epic fail.
lovemike said:
I can. It's just I have tried with it and without it and continue to have results that are epic fail.
Click to expand...
Click to collapse
Go into device manager, view, show hidden devices. Then delete all the usb devices that are greyed out. This is kind of a pita. Then reboot your pc, then let it find your device by plugging in the usb cable.
jd1639 said:
Go into device manager, view, show hidden devices. Then delete all the usb devices that are greyed out. This is kind of a pita. Then reboot your pc, then let it find your device by plugging in the usb cable.
Click to expand...
Click to collapse
Rebooted. Still nothing.
Get a new quality cable.
Does the USB icon appear at top of phone. If so, pull down menu and tap on the usb listing and select a different connection and see if that works, like camera etc.
It could be a hardware issue. Take it to a store.
Is USB Debugging selected on phone?
You could after all else fails, Use a wireless app to back up personal phone data and do a factory reset. Even using MyBackUP pro and putting backup on ext sdcard.
Maybe even pull sdcard and pull battery and reinsert/rebooot with no sdcard.
Kinda grasping on some of these ideas--
One last thought. Are the usb ports 2.0 and not 3.0? 3.0 don't work.
Sent from my Nexus 5
good point jd, forgot that one
also some talk of taking the 4.3 update causing usb issues--only 2 pages, scan thru it--:good:
http://forums.androidcentral.com/sa...t-pc-via-usb-after-upgrade-android-4-3-a.html

[Q] Unable to connect Galaxy Note3 N9005 to PC

I'm having trouble connecting my N9005 to my pc using Windows8. The problem is it does not recognize the phone's storage and is not able to mount it.
I've tried installing Samsung Universal USB Drivers to no avail.
My laptop only has USB2 ports and if I'm correct N9005 utilizes USB v3. Could it be the cause?
I also have the same problem in Ubuntu.
I also tried Samsung Kies and it doesn't work either.
Upon connecting, my PC recognizes that the phone's been connected but it's not able to mount the storage.
NoobSibot said:
I'm having trouble connecting my N9005 to my pc using Windows8. The problem is it does not recognize the phone's storage and is not able to mount it.
I've tried installing Samsung Universal USB Drivers to no avail.
My laptop only has USB2 ports and if I'm correct N9005 utilizes USB v3. Could it be the cause?
I also have the same problem in Ubuntu.
I also tried Samsung Kies and it doesn't work either.
Upon connecting, my PC recognizes that the phone's been connected but it's not able to mount the storage.
Click to expand...
Click to collapse
The Note 3 mounts as an MTP drive. Make sure you have it selected under the drive connection settings on your phone.
In some cases enabling USB Debugging in Developer Settings would allow for the USB to mount.
nicholaschum said:
The Note 3 mounts as an MTP drive. Make sure you have it selected under the drive connection settings on your phone.
In some cases enabling USB Debugging in Developer Settings would allow for the USB to mount.
Click to expand...
Click to collapse
No difference there my friend.
NoobSibot said:
No difference there my friend.
Click to expand...
Click to collapse
By any chance do you have any unknown devices listed in the Computer Management of your computer?
My Note 3 mounts normally
nicholaschum said:
By any chance do you have any unknown devices listed in the Computer Management of your computer?
My Note 3 mounts normally
Click to expand...
Click to collapse
I don't know what really happened but this last time I connected the device, it mounted normally!
But there's still an unknown Mass Storage Controller in my Device Manager.
unable to connect
Hi,
Perhaps W8 assigned the wrong driver...or a bad / damaged usb cable(?)
Try a system restore to an earlier date
I allways connect my mobile device thru wifi and it's fine
Cheers,
USB3 is backwards compatible with USB2, don't worry about that.
Did you try another cable? You can use any microUSB 2.0 cable, it fits into the right side of the USB port. (the small left bit is the USB3 part.)
Did you unlock the screen when you connect the phone? It can't mount the storage, if you use a lockscreen setting other than none or swipe, until you unlock the screen.
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
Hello ShadowLea,
I'm having the same problem on my Samsung Note 3 SM-N9005: "USB device not recognized One of the usb devices connected to this computer has malfunctioned...." when I connect it to my USB3 on my laptop.
I tried the toothpick solution (lifting the tongue of the USB connector on my phone), I tried powering down the Laptop and waiting for 30 seconds to fullly discharge the capacitors, I tried changing 3 different USB cables. I tried different USB ports on Laptop (on USB3 I reiceve the error on the remaining 2 USB2 ports the error does not appear but the phone is not seen by Kies nor Odin.
BTW, FYI, the phone is also having battery charging issues: it only charges if pluggged into the laptop and won't charge if connected to the mains via wall charger (tried 3 different chargers, cables, mains sockets: all work with other devices).
I'm trying to flash a new ROM to try to fix the battery chargin problem but if Odin can't recognize the device...
Also, the dial pad code *#7284# which should give access to the Phone Utility (USB settings) is not working - all other dial pad codes work.
ascanio1 said:
Hello ShadowLea,
I'm having the same problem on my Samsung Note 3 SM-N9005: "USB device not recognized One of the usb devices connected to this computer has malfunctioned...." when I connect it to my USB3 on my laptop.
I tried the toothpick solution (lifting the tongue of the USB connector on my phone), I tried powering down the Laptop and waiting for 30 seconds to fullly discharge the capacitors, I tried changing 3 different USB cables. I tried different USB ports on Laptop (on USB3 I reiceve the error on the remaining 2 USB2 ports the error does not appear but the phone is not seen by Kies nor Odin.
BTW, FYI, the phone is also having battery charging issues: it only charges if pluggged into the laptop and won't charge if connected to the mains via wall charger (tried 3 different chargers, cables, mains sockets: all work with other devices).
I'm trying to flash a new ROM to try to fix the battery charging problem but if Odin can't recognize the device...
Also, the dial pad code *#7284# which should give access to the Phone Utility (USB settings) is not working - all other dial pad codes work.
Click to expand...
Click to collapse
im having the same problem..i try to connect my note 3 via USB cable and is not reading the phone... But for me it start happening after I install the X-NOTE build 18... any Idea how to fix this? Or a link?
xganonx said:
im having the same problem..i try to connect my note 3 via USB cable and is not reading the phone... But for me it start happening after I install the X-NOTE build 18... any Idea how to fix this? Or a link?
Click to expand...
Click to collapse
Hi, I have the same problem with X-Note 18. I tried already all stuff, Odin can see my phone but Kies and any other connection option doesnt help
any update?
any update on this? having the same problem, is it due to xnote?
cussyandrew said:
any update on this? having the same problem, is it due to xnote?
Click to expand...
Click to collapse
Nope, X-Note is fine and I'm using v16 right now without problems.
What I think fixed my problem was using a screwdriver on the usb port on the phone.
I tightened the screws a little bit and it was fine after that.
NoobSibot said:
Nope, X-Note is fine and I'm using v16 right now without problems.
What I think fixed my problem was using a screwdriver on the usb port on the phone.
I tightened the screws a little bit and it was fine after that.
Click to expand...
Click to collapse
well it was working fine on xnote 13, however its been giving me this problem since i updated to xnote 18!!
---------- Post added at 04:21 AM ---------- Previous post was at 04:21 AM ----------
NoobSibot said:
Nope, X-Note is fine and I'm using v16 right now without problems.
What I think fixed my problem was using a screwdriver on the usb port on the phone.
I tightened the screws a little bit and it was fine after that.
Click to expand...
Click to collapse
which screws are you talking about btw?
ive found countless times its a duff or cheap micro USB cable.
if you have been using the genuine Samsung one then it may be faulty. But try another cable.
does any other phone connect ok with the same cable?:good:
I had a similar issue with my note 2 a while back
Sent from my GT-N7100 using XDA Premium 4 mobile app
cussyandrew said:
well it was working fine on xnote 13, however its been giving me this problem since i updated to xnote 18!!
---------- Post added at 04:21 AM ---------- Previous post was at 04:21 AM ----------
which screws are you talking about btw?
Click to expand...
Click to collapse
The ones on the USB port when you remove the back cover.
aladinliverpool said:
ive found countless times its a duff or cheap micro USB cable.
if you have been using the genuine Samsung one then it may be faulty. But try another cable.
does any other phone connect ok with the same cable?:good:
Click to expand...
Click to collapse
No it doesn't connect with any other cable, it charges fine though :/
This problem has already been addressed and solved. Its a problem in the kernel. Download a custom kernel if your using X-note 18.
Wallah, Problem fixed
Dizy801 said:
This problem has already been addressed and solved. Its a problem in the kernel. Download a custom kernel if your using X-note 18.
Wallah, Problem fixed
Click to expand...
Click to collapse
can you please provide links to theses custom kernels?.. im not sure which ones to install
moh277 said:
can you please provide links to theses custom kernels?.. im not sure which ones to install
Click to expand...
Click to collapse
Go download x-note v20. they fixed the problem.
HTML:
http://www.nonsolosmartphone.it/x-note-build-18-0-n9005-nf4-t9278.html

[Q] Cannot connect to PC - Cyanogenmod 11

Trying to use odin to flash the stock rom but I cannot connect to pc. I have the correct drivers and usb cable and have tried 2 different pc's that have worked in the past. Running cyanogenmod 11. Any help is appreciated.
Thanks
Perhaps bad cable, or try different usb port.
guyrelax said:
Trying to use odin to flash the stock rom but I cannot connect to pc. I have the correct drivers and usb cable and have tried 2 different pc's that have worked in the past. Running cyanogenmod 11. Any help is appreciated.
Thanks
Click to expand...
Click to collapse
Does it recognize the phone at all when it's connected? Does the phone recognize it's being charged? Are you on Windows 7?
ran into the same problem. any thoughts?
matraca said:
Perhaps bad cable, or try different usb port.
Click to expand...
Click to collapse
as i mentioned i have tried different cables and pc's. I'm running windows 7 and drivers are installed.
TheZander said:
Does it recognize the phone at all when it's connected? Does the phone recognize it's being charged? Are you on Windows 7?
Click to expand...
Click to collapse
yes it charges. doesn't recognize the phone
guyrelax said:
yes it charges. doesn't recognize the phone
Click to expand...
Click to collapse
Do the ##3284# Menu an see if MTP and ADB is checked.
If that doesn't work find a USB Storage app from the play store and that forces it in that mode. If that still doesn't work then you need to gather up all your Micro USB cords and try every one. Or use the one that came in the box
I had that same problem before, I fixed it by uninstalling drivers and installing again. Maybe flash another rom and see if that works. I know if you have usb fast charging enabled enabled on ktkernel that will prevent your computer from recognizing phone. Good luck
matraca said:
I had that same problem before, I fixed it by uninstalling drivers and installing again. Maybe flash another rom and see if that works. I know if you have usb fast charging enabled enabled on ktkernel that will prevent your computer from recognizing phone. Good luck
Click to expand...
Click to collapse
Not sure why but I hooked it up last night and it magically worked using the same pc, port, and cord I was trying before. Finally got rid of cyanogenmod. Thanks for the help

Cant use usb for data transfer only charging, device not recognized by pc

I want to flash roms to my note3, since yesterday i tried everything. problem is i cant use my usb cables to transfer data to my phone. device is not recognized by computers. i tried 5-6 different usb cables some of them work with other devices, tried to remove drivers and reinstall them, tried mac,linux, windows 8.1 device is not recognized. even in download mode when i plug usb cable it charges only. i crawled through google found some kernel related problems which i cant do anything about it without working usb cable, i think my usb port might be broken somehow.i don't wanna buy usb port flex cable if there are any other solutions.
sercankd said:
I want to flash roms to my note3, since yesterday i tried everything. problem is i cant use my usb cables to transfer data to my phone. device is not recognized by computers. i tried 5-6 different usb cables some of them work with other devices, tried to remove drivers and reinstall them, tried mac,linux, windows 8.1 device is not recognized. even in download mode when i plug usb cable it charges only. i crawled through google found some kernel related problems which i cant do anything about it without working usb cable, i think my usb port might be broken somehow.i don't wanna buy usb port flex cable if there are any other solutions.
Click to expand...
Click to collapse
As you said the cables work for other phones so they're not usb3/original note 3 cable?
Sent from my SM-N920C
Rosli59564 said:
As you said the cables work for other phones so they're not usb3/original note 3 cable?
Sent from my SM-N920C
Click to expand...
Click to collapse
one of them is note 4 original cable, also i have note 3 original cable all of them wont work
MicroUSB connector may be damaged. You should be able to use adapter to connect the MicroSDHC card to a PC, copy the new ROM etc. to the card and install from there.
dutch55 said:
MicroUSB connector may be damaged. You should be able to use adapter to connect the MicroSDHC card to a PC, copy the new ROM etc. to the card and install from there.
Click to expand...
Click to collapse
I think that he would not be able to install a new ROM from the card, as he would need a custom recovery that in this case can't be installed, because the phone is not detected by the computer.
To anyone faces similar problem, i have replaced usb charging port and problem solved. its very easy to do.
sercankd said:
To anyone faces similar problem, i have replaced usb charging port and problem solved. its very easy to do.
Click to expand...
Click to collapse
Glad you were able to replace the USB port on the phone. regarding being able to do the first install of a rom without a PC, if you can get root (in the case of an AT&T Note3, with Towelroot), then I believe you can use MobileODIN to install ROMs without a PC.
I had a different phone, a Samsung Galaxy S with a damaged USB port with no data connectivity that a repair shop was unable to repair it.

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