Database Users

uable to get usb connection working

since around a week ago my phone has not been able to connect to the usb ,
it does still charge via usb cable from the pc but the cable is not detected for mass storage ,kies or usb debug .
i know drivers are ok on pc as my wifes phone still connects fine .
is there any way to test that the usb socket is broken internally

i am haing same prob here after flashing a rom

just backing phone up with clockwork mod then going to do a factory restore to see if it cures the problem ,dont think it will but i can but try . device doesnt even go into mtp ? mode .
even in clockwork recovery when the usb is mounted as mass storage it isnt detected
well tried that no success , cant send phone back as cant factory restore it as i cant connect to odin. by the way what rom are you running and what version of galaxy have you got 8gb or 16gb

jona29 said:
just backing phone up with clockwork mod then going to do a factory restore to see if it cures the problem ,dont think it will but i can but try . device doesnt even go into mtp ? mode .
even in clockwork recovery when the usb is mounted as mass storage it isnt detected
well tried that no success , cant send phone back as cant factory restore it as i cant connect to odin. by the way what rom are you running and what version of galaxy have you got 8gb or 16gb
Click to expand...
Click to collapse
Have you tried the debugging mode?
EDIT : Try installing the usb drivers from my signature.

ive tried debugging mode no different , i can even select - deselect usb debugging whist the usb cable is connected .
the usb drivers from your sig are for windows x64
my wifes galaxy s is detected by the computer fine ,same usb cable and port

jona29 said:
ive tried debugging mode no different , i can even select - deselect usb debugging whist the usb cable is connected .
the usb drivers from your sig are for windows x64
my wifes galaxy s is detected by the computer fine ,same usb cable and port
Click to expand...
Click to collapse
What OS are you running?

windows 7 32 bit
galaxy s 16gb with darkys v8 gingerbread (previously darkys version 6)

Can't you get hold of a friend's usb cable?

hi i have multiple usb cables here 2 original samsung galaxy cables plus multiple other micro usb cables . non of which work with the phone . not to sound ignorant but dont you think i have tried the obvious things first ?

Try a wipe/reset
If that doesnt work, try an other rom .... Stock or non-darkyy
If that doesnt work, im afraid there is a hardware problem
Sent from my GT-I9000 using XDA App

Cypher_X said:
Try a wipe/reset
If that doesnt work, try an other rom .... Stock or non-darkyy
If that doesnt work, im afraid there is a hardware problem
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
You are funny, their phone is OK, the CABLE doesn't work. Right?

jona29 said:
hi i have multiple usb cables here 2 original samsung galaxy cables plus multiple other micro usb cables . non of which work with the phone . not to sound ignorant but dont you think i have tried the obvious things first ?
Click to expand...
Click to collapse
DID you try to put a RIGHT cable into a WRONG hole???

You are not alone, I have exactly the same problem, but wrote it off as a hardware problem, because it started after my son (9 months and teething) gnawed on the phone for some time...
Sent from my GT-I9000 using Tapatalk

ok tried different roms etc no luck must be hardware related going to open the phone tomorrow and check the usb socket . only really worried incase i need to use odin to recover after a bad flash , or incase the usb decides to die completely and i cant charge the phone

jona29 said:
since around a week ago my phone has not been able to connect to the usb ,
it does still charge via usb cable from the pc but the cable is not detected for mass storage ,kies or usb debug .
i know drivers are ok on pc as my wifes phone still connects fine .
is there any way to test that the usb socket is broken internally
Click to expand...
Click to collapse
Hey Jona29 i had the same problem some time ago i solved it by changing usb port (preferably one direct to motherboard) while pc is off then start it while in download mode and flash with odin.
Good luck bud, i know how frustrating it is

UPDATE ! fixed the phone ,yes it was hardware not software at fault . dissasembled the phone and removed the board with the usb connector on .
heated the board around the connector with a pyro pen to reflow the solder
let it cooled and then reassembled the phone .
powered up phone and connected usb lead ,computer recognised phone and phone recognised usb connection
probably took me 30 mins to complete the task.
better than say a 4 week wait from samsung

jona29 said:
heated the board around the connector with a pyro pen to reflow the solder
Click to expand...
Click to collapse
Slick. I have taken my phone apart for USB problems as well, but I would be scared to try to reflow something on the PBC. The connections are so small.
I have had the USB issue as well but it always seemed to be the cooked ROM iI was using.
Ian

I had the same problem, after using DXJPA ... every time i connected the phone (even in boot mode) i received "USB device not recognized" ... I don't know what worked in the end, but i tried a lot of things: I bought a new cable (same problem), I used another computer (same problem), I tried on W7 x64, W7 x32, XP SP3 (same problem), uninstalled and reinstalled Kies, I uninstalled and reinstalled an older version of Kies, changed the phone form a computer to another, played a lot with USB ports ...
After 2-3 hours of pain, Odin saw the phone ... flash it to JPY and no USB problem anymore ...
Maybe this will help someone

mik3y007 said:
I had the same problem, after using DXJPA ... every time i connected the phone (even in boot mode) i received "USB device not recognized" ... I don't know what worked in the end, but i tried a lot of things: I bought a new cable (same problem), I used another computer (same problem), I tried on W7 x64, W7 x32, XP SP3 (same problem), uninstalled and reinstalled Kies, I uninstalled and reinstalled an older version of Kies, changed the phone form a computer to another, played a lot with USB ports ...
After 2-3 hours of pain, Odin saw the phone ... flash it to JPY and no USB problem anymore ...
Maybe this will help someone
Click to expand...
Click to collapse
have the same problem..
tried everything.. i dont dare to reflow my phone..

[Q] Windows will not recognize Note 3 anymore, help please!

Hey guys,
Just recently, my PC and any other PC Ive tried for that matter will not recognize my Note 3. I had Windows 7 and it worked fine for months, then just the other day it came up on the bottom as USB Device Not Recognized, and no matter what I do it will not do so. Yesterday, I upgraded to Windows 8.1 and still the same result. I have installed Kies 3, uninstalled and resintalled Samsung drivers and still nothing. I am running a custom rom in the stock slot using Safestrap...is it possible that that might have messed up something? Even when the cord is plugged into the PC, the phone doesnt come up with anything notification that it's plugged in, but it does say it is charging. If any of you have any tips or something please help because I am at my wits end.
Thanks

Have you tried with another cord?
Computer doesn't see device... Device doesn't detect plug in... Sounds like a bad USB cord

b00mb00mchuck said:
Have you tried with another cord?
Computer doesn't see device... Device doesn't detect plug in... Sounds like a bad USB cord
Click to expand...
Click to collapse
Yes, actually I have and still nothing...forgot to mention that in the original post.
It's a strange problem which leads me to believe that something has gone wrong in the phone, or that I caused something to go wrong by flashing a rom or three, since it did work previously. Unfortunately, I'm at status: Custom, although my Knox is 0x0.

When you dial ##366633# is it disabled?
Sent from my Galaxy Note 3

mexiking713 said:
When you dial ##366633# is it disabled?
Sent from my Galaxy Note 3
Click to expand...
Click to collapse
Yes, this shows as disabled. What should this be?

Can't help you solve your problem, but last night I had a hiccup where I plugged my (17 day old) N3 into my computer in a USB2 port and ... nothing at all. (As if it were electrically disconnected - no "unknown devices" showing)
Tried it in a different USB2 port, and ... nothing.
Tried in in a USB 3.0 port - same computer, same OEM cord - and everything was fine. As far as I knew, nothing had changed on either end of things, although the previous evening I had used a different OTG cable for a USB key with the phone, and I had also had a automatic update of the Samsung Push Service on the phone. Nothing had been plugged into the PC's usb ports since it's prior cold boot. (Win 7 x64 Pro).
This morning (both PC and phone have been rebooted), everything is back to normal - both on the phone and the PC. Both the USB2 and USB3 ports all seem fine.
Ugh. Makes me nervous - brand new hardware.

Boot into Odin mode THEN plug the device in, let windows find the drivers for it then once that's done, reboot the phone regularly and see if it works then. It appears to be an issue with most to ALL Samsung devices, but this worked for my wife's galaxy S3 when the computer wouldn't recognize it and the phone didn't detect a PC connection.
Sent from my SM-N900V using xda app-developers app

pmt223 said:
Hey guys,
Just recently, my PC and any other PC Ive tried for that matter will not recognize my Note 3. I had Windows 7 and it worked fine for months, then just the other day it came up on the bottom as USB Device Not Recognized, and no matter what I do it will not do so. Yesterday, I upgraded to Windows 8.1 and still the same result. I have installed Kies 3, uninstalled and resintalled Samsung drivers and still nothing. I am running a custom rom in the stock slot using Safestrap...is it possible that that might have messed up something? Even when the cord is plugged into the PC, the phone doesnt come up with anything notification that it's plugged in, but it does say it is charging. If any of you have any tips or something please help because I am at my wits end.
Thanks
Click to expand...
Click to collapse
Did you fix this problem?

Thank you! Worked perfectly!

I have the same problem, do you have any solutions ? Thanks.

I too have been struggling with this problem. The is no USB symbol in the notifications area on my phone whether I plug into to my computer at work (Win7) or at home (Win7), using a usb3 cable or a usb2 cable. Its as if there was a setting on my phone that allows recognition when plugged into a computer that has been turned off.Is there such a setting? I would love some help on this as well. Thanks in advance! I am rooted with towel root and have had no problems until last week. When I look in the device manager on my computer it shows :
SAMSUNG Android Phone
SAMSUNG Android ADB interface
I tried uninstalling the above and then plugging my phone back in and it re-installs the same driver shown above.
For what it is worth here are the drivers for SAMSUNG Android ADB Interface:
c:\windows\system32\DRIVERS\winusbsys
c:\windows\system32\WdfCoinstaller01007.dll
c:\windows\system32\WinUSBCoinstaller.dll
Should I be using different drivers ? Thanks|!

please help!
any solution yet? i have same problem, no usb detection and camera wont work i want to flash stock rom whit odin but i cant get the computer to recognize my phone...

I was able to fix the usb recognition problem. i had to do a factory restore. I lost root but gained usb recognition AND the Over the Air update to 4.4.4 and patiently awaiting the update to 5.0 hopefully this month!

[Q] Cannot connect to PC - Cyanogenmod 11

Trying to use odin to flash the stock rom but I cannot connect to pc. I have the correct drivers and usb cable and have tried 2 different pc's that have worked in the past. Running cyanogenmod 11. Any help is appreciated.
Thanks

Perhaps bad cable, or try different usb port.

guyrelax said:
Trying to use odin to flash the stock rom but I cannot connect to pc. I have the correct drivers and usb cable and have tried 2 different pc's that have worked in the past. Running cyanogenmod 11. Any help is appreciated.
Thanks
Click to expand...
Click to collapse
Does it recognize the phone at all when it's connected? Does the phone recognize it's being charged? Are you on Windows 7?

ran into the same problem. any thoughts?

matraca said:
Perhaps bad cable, or try different usb port.
Click to expand...
Click to collapse
as i mentioned i have tried different cables and pc's. I'm running windows 7 and drivers are installed.

TheZander said:
Does it recognize the phone at all when it's connected? Does the phone recognize it's being charged? Are you on Windows 7?
Click to expand...
Click to collapse
yes it charges. doesn't recognize the phone

guyrelax said:
yes it charges. doesn't recognize the phone
Click to expand...
Click to collapse
Do the ##3284# Menu an see if MTP and ADB is checked.
If that doesn't work find a USB Storage app from the play store and that forces it in that mode. If that still doesn't work then you need to gather up all your Micro USB cords and try every one. Or use the one that came in the box

I had that same problem before, I fixed it by uninstalling drivers and installing again. Maybe flash another rom and see if that works. I know if you have usb fast charging enabled enabled on ktkernel that will prevent your computer from recognizing phone. Good luck

matraca said:
I had that same problem before, I fixed it by uninstalling drivers and installing again. Maybe flash another rom and see if that works. I know if you have usb fast charging enabled enabled on ktkernel that will prevent your computer from recognizing phone. Good luck
Click to expand...
Click to collapse
Not sure why but I hooked it up last night and it magically worked using the same pc, port, and cord I was trying before. Finally got rid of cyanogenmod. Thanks for the help

[Q] Galaxy S5 CANT FIND USB

Im in England and the phone for S5 for America, how do you find the USB "connection as camera" its not in the notification panel ? im trying to get on Kies, but i cant.

ron101 said:
Im in England and the phone for S5 for America, how do you find the USB "connection as camera" its not in the notification panel ? im trying to get on Kies, but i cant.
Click to expand...
Click to collapse
Do you have the usb drivers installed correctly? Or try another usb port/ cable.

IVE put the USB driver in the c drive along sid the KIES and still it says its (USB) not recognised. Is there something else i could use instead ,i didnt like kies anyway.I tried to get airdroid to work (ive had that for 3 years) but it doesnt handle software (my phone) 4.4.2 it only does 4.3. It says FORBIDEN.FAILED TO SEND MESSAGE on my PC.

Most likely you are using an outdated version of Kies. There are multiple versions of Kies, ensure that you install the latest version of Kies. Then open Kies and have it detect your phone. That is by far the easiest way to install the proper driver for your S5 model. After the driver is in place you can close Kies and never use it again. Or uninstall it if you wish.
Do not use an USB hub, connect directly to your phone. If you have ongoing issues, use a different USB cable and port. Ensure that you are using a data cable, not a charging (only) cable that has the data lines shorted. If your PC has USB driver issues in general, then you'll need to resolve those issues first or use a different PC.
.

fffft said:
Most likely you are using an outdated version of Kies. There are multiple versions of Kies, ensure that you install the latest version of Kies. Then open Kies and have it detect your phone. That is by far the easiest way to install the proper driver for your S5 model. After the driver is in place you can close Kies and never use it again. Or uninstall it if you wish.
Do not use an USB hub, connect directly to your phone. If you have ongoing issues, use a different USB cable and port. Ensure that you are using a data cable, not a charging (only) cable that has the data lines shorted. If your PC has USB driver issues in general, then you'll need to resolve those issues first or use a different PC.
.
Click to expand...
Click to collapse
KIES V3. The trouble is i cant find the USB i now it should be there in the notif panel but it is not, ive got developer options & usb debugging ticked but thats all, have i got to do anything else (hair pulling time) i dont think so?
1) Should i plug it in the mains or usb on the pc
2) Im using the cable that came with the S5 is that good enough.
3) The S5 sits on a cradle shall i take it of.
4) How do i tell data cable, not a charging (only) cable that has the data lines shorted
5) Ive tried 4 different USB software and it gives the message DEVICE DRIVER SOFTWARE WAS NOT SUCCESSFULLY INSTALLED every time
6) Ive done a reboot every time the drivers are put it
ron

ron101 said:
KIES V3. The trouble is i cant find the USB i now it should be there in the notif panel but it is not, ive got developer options & usb debugging ticked but thats all, have i got to do anything else (hair pulling time) i dont think so?
1) Should i plug it in the mains or usb on the pc
2) Im using the cable that came with the S5 is that good enough.
3) The S5 sits on a cradle shall i take it of.
4) How do i tell data cable, not a charging (only) cable that has the data lines shorted
5) Ive tried 4 different USB software and it gives the message DEVICE DRIVER SOFTWARE WAS NOT SUCCESSFULLY INSTALLED every time
6) Ive done a reboot every time the drivers are put it
ron
Click to expand...
Click to collapse
If you use Windows 8(.1) you have to disable driver signature verification to get the usb drivers installed. Here is a tut. https://learn.sparkfun.com/tutorial...abling-signed-driver-enforcement-on-windows-8.

gee2012 said:
If you use Windows 8(.1) you have to disable driver signature verification to get the usb drivers installed. Here is a tut. https://learn.sparkfun.com/tutorial...abling-signed-driver-enforcement-on-windows-8.
Click to expand...
Click to collapse
Noooop its not that i have win 7 pro
ron

You are juggling too many unnecessary variables. Try to simply that and don't skip checking any of the points.
I have no idea what you mean by plug it in the mains? And at least until you solve this you should not be using a cradle, hub or anything else. As I suggested earlier, connect the phone directly to your computer USB hub. And if you have ongoing problems, try a different cable, USB port or even PC.
Making an assumption that the cable that came with the phone is good enough is counter productive. It's not impossible that it may be damaged or have some problem. Borrow or buy another cable, to eliminate one more possible cause of your issue.
Retrace and double check each step. As soon as you make an assumption that it's not worth checking x step because it couldn't possibly be the cause, you are skipping a possible solution. Make sure that you are using the latest Odin, make sure that you installed it from windows administrator mode, connect directly to the PC's USB port, different cable, etc. If you are methodical, you'll resolve the problem.
Good luck
.

Have you activated developer oprions and usb debug?

ron101 said:
IVE put the USB driver in the c drive along sid the KIES and still it says its (USB) not recognised. Is there something else i could use instead ,i didnt like kies anyway.I tried to get airdroid to work (ive had that for 3 years) but it doesnt handle software (my phone) 4.4.2 it only does 4.3. It says FORBIDEN.FAILED TO SEND MESSAGE on my PC.
Click to expand...
Click to collapse
If you haven't given AirDroid permissions to send SMS directly, "FORBIDEN.FAILED TO SEND MESSAGE" might appear. Change the permissions in phone's settings for a try

fffft said:
You are juggling too many unnecessary variables. Try to simply that and don't skip checking any of the points.
I have no idea what you mean by plug it in the mains? And at least until you solve this you should not be using a cradle, hub or anything else. As I suggested earlier, connect the phone directly to your computer USB hub. And if you have ongoing problems, try a different cable, USB port or even PC.
Making an assumption that the cable that came with the phone is good enough is counter productive. It's not impossible that it may be damaged or have some problem. Borrow or buy another cable, to eliminate one more possible cause of your issue.
Retrace and double check each step. As soon as you make an assumption that it's not worth checking x step because it couldn't possibly be the cause, you are skipping a possible solution. Make sure that you are using the latest Odin, make sure that you installed it from windows administrator mode, connect directly to the PC's USB port, different cable, etc. If you are methodical, you'll resolve the problem.
Good luck
.
Click to expand...
Click to collapse
AFTER last nite i started again this morning (im disabled completely down the right side of my body) with a new spirit fffft i got stuck in.So here we go first i put the USB cable in another usb port (one that i havent used) and the phone came alive and that was that it was done.So i tried another usb cable,that also came alive, so that was that it was the usb port that i was using wasnt suitable simple as that. Thank you for all of your help fffft and the rest it was essential for me THANK YOU.

Cant use usb for data transfer only charging, device not recognized by pc

I want to flash roms to my note3, since yesterday i tried everything. problem is i cant use my usb cables to transfer data to my phone. device is not recognized by computers. i tried 5-6 different usb cables some of them work with other devices, tried to remove drivers and reinstall them, tried mac,linux, windows 8.1 device is not recognized. even in download mode when i plug usb cable it charges only. i crawled through google found some kernel related problems which i cant do anything about it without working usb cable, i think my usb port might be broken somehow.i don't wanna buy usb port flex cable if there are any other solutions.

sercankd said:
I want to flash roms to my note3, since yesterday i tried everything. problem is i cant use my usb cables to transfer data to my phone. device is not recognized by computers. i tried 5-6 different usb cables some of them work with other devices, tried to remove drivers and reinstall them, tried mac,linux, windows 8.1 device is not recognized. even in download mode when i plug usb cable it charges only. i crawled through google found some kernel related problems which i cant do anything about it without working usb cable, i think my usb port might be broken somehow.i don't wanna buy usb port flex cable if there are any other solutions.
Click to expand...
Click to collapse
As you said the cables work for other phones so they're not usb3/original note 3 cable?
Sent from my SM-N920C

Rosli59564 said:
As you said the cables work for other phones so they're not usb3/original note 3 cable?
Sent from my SM-N920C
Click to expand...
Click to collapse
one of them is note 4 original cable, also i have note 3 original cable all of them wont work

MicroUSB connector may be damaged. You should be able to use adapter to connect the MicroSDHC card to a PC, copy the new ROM etc. to the card and install from there.

dutch55 said:
MicroUSB connector may be damaged. You should be able to use adapter to connect the MicroSDHC card to a PC, copy the new ROM etc. to the card and install from there.
Click to expand...
Click to collapse
I think that he would not be able to install a new ROM from the card, as he would need a custom recovery that in this case can't be installed, because the phone is not detected by the computer.

To anyone faces similar problem, i have replaced usb charging port and problem solved. its very easy to do.

sercankd said:
To anyone faces similar problem, i have replaced usb charging port and problem solved. its very easy to do.
Click to expand...
Click to collapse
Glad you were able to replace the USB port on the phone. regarding being able to do the first install of a rom without a PC, if you can get root (in the case of an AT&T Note3, with Towelroot), then I believe you can use MobileODIN to install ROMs without a PC.
I had a different phone, a Samsung Galaxy S with a damaged USB port with no data connectivity that a repair shop was unable to repair it.