Database Users

[Q] Dead Nexus?

Hello there. I went to Los Angeles last month and after a little research on tablet pcs, I decided to buy a nexus for my wife. Since I had no time to order it online, decided to visit a retail store at Santa Monica called Macmall.
I was bringing this as a gift, so I bought it and opened it right away just to make sure it was working properly.
So, I went back to argentina, wife happy with her nexus, until yesterday.
She came crying saying that the nexus was broken.
The screen is showing nothing but vertical lines. The touchscreen is responding to finger swipes and sound works, but of course all of that is useless since screen is defective.
She swears she didn't hit, drop or wet the tablet pc, I did check it many times and it has absolutely no signs of mistreatment.
I turned it off, soft reset pressing power for ten seconds, removed the cover and the battery, and once, I was able to see the Google logo properly but quickly vanished into lines again.
So... What options do you think I have?
Nexus is not being sold on my country and Google is giving me no support at all.
I contacted Asus through their website, still waiting for an answer but I'm not sure if they will help since I'm far away from USA.
I'll appreciate any help, or piece of advice you can give me.

You might be in luck. I had a problem with the speaker once, thinking it was the hardware, and I thought I would have to return it. I think for fixing your screen problem, you should reflash the stock Rom. If you are unfamiliar with what I am trying to say, it is basically like reinstalling the stock Operating System (Android). Find out how to reflash the stock Rom. Since you could see the Google logo properly, i'm pretty sure it isn't hardware. Might just be a corrupted stock Rom. Here is a guide that should work: Click Here. It will wipe all of your data/storage so it will be like your Nexus 7 came out of the box.
Best of luck recovering it!
Edit: What is also very weird is it seems like it happened suddenly. Not out of the box, but randomly.

Ryan35310 said:
You might be in luck. I had a problem with the speaker once, thinking it was the hardware, and I thought I would have to return it. I think for fixing your screen problem, you should reflash the stock Rom. If you are unfamiliar with what I am trying to say, it is basically like reinstalling the stock Operating System (Android). Find out how to reflash the stock Rom. Since you could see the Google logo properly, i'm pretty sure it isn't hardware. Might just be a corrupted stock Rom. Here is a guide that should
Edit: What is also very weird is it seems like it happened suddenly. Not out of the box, but randomly.
Click to expand...
Click to collapse
Thanks for the answer. I may have not expressed myself correctly.
I'm not seeing anything on the screen but those annoying vertical lines.
After removing the battery a few times, once showed me the Google logo, just a one second flash, and then the lines again.
The only person I saw with this very same problem, had it as you said, straight from the box.
I asked my wife and she updated the nexus a few days ago and barely used it, so even if it sounds weird it could be a software issue.
Question is, will I be able to reinstall the stock OS just guessing where to push, I mean, with only those lines on the screen. I'm like... Blindfolded

alechair said:
Thanks for the answer. I may have not expressed myself correctly.
I'm not seeing anything on the screen but those annoying vertical lines.
After removing the battery a few times, once showed me the Google logo, just a one second flash, and then the lines again.
The only person I saw with this very same problem, had it as you said, straight from the box.
I asked my wife and she updated the nexus a few days ago and barely used it, so even if it sounds weird it could be a software issue.
Question is, will I be able to reinstall the stock OS just guessing where to push, I mean, with only those lines on the screen. I'm like... Blindfolded
Click to expand...
Click to collapse
Oh now I see. First, anyway, do not manually remove your battery. That might affect something. To force shutdown hold down the volume down and power button for about 10-20 seconds until it turns off. Now, with the vertical lines, now i'm pretty sure since you clarified, it is the software. I think I know a fix for reflashing the stock Rom. Use this toolkit: Here. Click the option "Flash stock and unroot". Try that and it will Flash stock. Try software updating once it works and you could boot up without the problem. If it still has the problem if you software update (Unlikely), then just do that again and keep it at stock version.
Hope this helps!

Ryan35310 said:
Oh now I see. First, anyway, do not manually remove your battery. That might affect something. To force shutdown hold down the volume down and power button for about 10-20 seconds until it turns off. Now, with the vertical lines, now i'm pretty sure since you clarified, it is the software. I think I know a fix for reflashing the stock Rom. Use this toolkit:Here. Click the option "Flash stock and unroot". Try that and it will Flash stock. Try software updating once it works and you could boot up without the problem. If it still has the problem if you software update (Unlikely), then just do that again and keep it at stock version.
Hope this helps!
Click to expand...
Click to collapse
Once again, thanks.:good:
I'm still not allowed to post any URLs, but I found a video on youtube of a guy with exactly the same problem.
Just search "Jon417silka nexus" and you'll see it.
I'm dowloading this NexusRootToolkit you recommended, it's +200MB so it'll take a while.
I have no skills on flashing or rooting any device, but I have read the instructions and doesn't seem to be too complicated.
I'll be awake all night trying to solve it if it's necessary.
I'll let you know how it went in a few hours.

Well... I finally downloaded the nexus root toolkit.
It was kinda easy actually, just had some hard time trying to enable the USB debugging mode, since... well i can't see anything on the screen.
I was able to download the drivers, and run the stock rom but, unfortunately, no luck on the screen.
Im just seeing green lines which i assume is the green android logo on the center on the first boot or something.
by the way, google answered me today saying somthing like, they cant do anything since im outside the us, so i have to contact asus.

It's too bad flashing the stock rom didn't fix it, I'd say it seems to be a hardware problem.
Even if you were in USA, google will only help you if you bought it within 14 days from Google Play Store.
You should call Asus Argentina [ http://latin.asus.com/Static_WebPage/Service_center_argentina/ ] and explain what is wrong, and give them the serial number. The number is located somewhere on the box, and on a removable sticker on the bottom back of the Nexus [As well as in the Settings, but you cannot read the screen so that is useless]. If you can't find the serial number, you might be able to get it via adb, but I'm not sure.
Asus has a 1 year warranty on tablets, but I'm not completely positive what they will say since it was bought in USA, and you are now in Argentina. But hopefully they will be able to RMA it and repair/replace your device. gl!

Yeah, it has to be hardware. I think you should follow Sikagoon7's advice and return it because it is under law. It couldn't be your or your wife's fault, because as you described, there were no scratches or anything. I guess it just might be a bad device. Replace it because the Nexus 7 is so worth it.

Probly gpu chipset. Its getting distorting at high frequency. Since first logo is a small frequency image and some times provided for BIOS its show normal. (Thats my guess)
Sent from my LG-P500 using xda premium

I was giving up all my hopes on this, plugged the nexus to the computer and clicked the OEM lock to return to its original factory state.
You know... I don't want them to say my warranty it's void for messing with it.
Of course, I didn't noticed any changes, swiped my finger a couple times and then...
WHAT THE....
The lines vanished and screen started to function properly, a few lines were noticeable for a few moments, now the screen is fine.
Now things got even weirder...
My wife it's been using it for two hours, with Monsters Ate My Condo (which may be pushing the cpu a little bit) and it's working flawlessly.
Problem is... I'm pretty sure that if the screen turns off it will die again.
Is there a way to keep the nexus always on, never go to sleep, just dim the screen to minium brightness or something...
Any other solution you guys think i can try is also welcome.
Please understand that returning this to Asus will be my last resort (if they decide to accept it, which I'm not sure).
Once again, thanks for everyone's time and replies

If you can not turn off your screen without it breaking it I would RMA it back to Asus.

Travisdroidx2 said:
If you can not turn off your screen without it breaking it I would RMA it back to Asus.
Click to expand...
Click to collapse
Well... It worked properly for two hours, now it died again.
I wanted RMA to be my last resort, but I'm running out of options here...

Did you already start the RMA process?
Sent from my LG-P500 using xda premium

maztahbr said:
Did you already start the RMA process?
Sent from my LG-P500 using xda premium
Click to expand...
Click to collapse
No, I haven't.
I don't even know where to start...
The fact that I live in Argentina may be a complication.
Since Asus is does not sell the Nexus here, they probably won't help me at all.
And the distance may be a problem since shipping to USA is quite expensive.
I contacted Asus via their global website, still waiting for an answer.

This option kind of sucks but maybe you should sell it cheaper to someone on xda have them use the warranty exchange and you could buy another one also possibly from xda. Like i said it sucks but it may be your best option at this point.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
---------- Post added at 06:28 PM ---------- Previous post was at 06:28 PM ----------
Also make sure to link back to this thread if you decide to take that route.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2

I'm gonna bump this old thread I started about a year ago, to share with you guys the rest of the story.
I contacted north american ASUS RMA by email since Google is not taking any responsibility for their tablet.
And latin american ASUS won't take my warranty as valid.
I tried to explain my complicated situation to the RMA guy. It was a little hard to understand since my english is not flawless.
But I had a friend flying to united states, he carried my broken nexus with him and sent it to repair as soon as he arrived.
Tricky part was: he was only staying for 10 days. So ASUS had ten days to receive, repair, and send the Nexus back to my friend so he could bring it to Argentina.
I crossed my fingers and decided to wait, fortunately they did a good job and now it's working back again.
However I noticed the battery doesn't lasts for as long as I expected...
Anyway thanks to everyone for sharing ideas and for your time.

what the hell is wrong with this tablet ?!

hello xda,
i am a huge android fan and i bought this tablet the first day it was available in my country, but am am very very disappointed: it doesn't stop freezing, when i take a photo it will freeze 1/2 times, the screen takes around 5 sec to turn on, rotating takes very long time, sometimes it freezes with a very strange sound coming from the speakers, ect ect ect
i cant trust this tablet: when i am writing a message on a forum i will freeze and restart (maybe the keyboard freezes) i have to save my message a few times into google keep to be sure i don't lose my work. i could throw this out of my window. i hope android 5.0 will fix all these problems, otherwise i will sell it.
are you guys experiencing the same problems ? , i know many of you are hiding them that's what i did in the beginning, otherwise my friends (who are all apple fanboys) would laugh at me.
i am fed up with this thing, do anybody know how to fix all these problems ? if these problems can only be solved with a factory reset, its better for me that i sell it.
is anyone interested ? i can send it to anyone living in europe.
greetings,
inse

insevanhouts said:
i know many of you are hiding them
Click to expand...
Click to collapse
lol. No we aren't

insevanhouts said:
hello xda,
i am a huge android fan and i bought this tablet the first day it was available in my country, but am am very very disappointed: it doesn't stop freezing, when i take a photo it will freeze 1/2 times, the screen takes around 5 sec to turn on, rotating takes very long time, sometimes it freezes with a very strange sound coming from the speakers, ect ect ect
i cant trust this tablet: when i am writing a message on a forum i will freeze and restart (maybe the keyboard freezes) i have to save my message a few times into google keep to be sure i don't lose my work. i could throw this out of my window. i hope android 5.0 will fix all these problems, otherwise i will sell it.
are you guys experiencing the same problems ? , i know many of you are hiding them that's what i did in the beginning, otherwise my friends (who are all apple fanboys) would laugh at me.
i am fed up with this thing, do anybody know how to fix all these problems ? if these problems can only be solved with a factory reset, its better for me that i sell it.
is anyone interested ? i can send it to anyone living in europe.
greetings,
inse
Click to expand...
Click to collapse
I didn't hide mine. Your power issue is a bad motherboard. YOu need to call Samsung and tell them its the PBA and you know it is- include a written note when you RMA, they WILL read it (even though my experience, despite having proof they've read these notes, with Samsung is still resoundingly negative). The only ones I've had as far as issues was a power issue and touch screen, the post-repair issues notwithstanding.

try to flash custom rom, and see if itll happen again
mine is solid as a rock

jamir5 said:
try to flash custom rom, and see if itll happen again
mine is solid as a rock
Click to expand...
Click to collapse
This is not a fix. Any bit of electronic you buy should be usable out of the box.

NickTheMajin said:
This is not a fix. Any bit of electronic you buy should be usable out of the box.
Click to expand...
Click to collapse
In this case, I agree... RMA that shiz...mine ran great out of the box, and now with PUB AOKP it runs even better!
You should never need a custom ROM to make your tablet/phone usable... They should be there to make it better, not usable

the_boo said:
In this case, I agree... RMA that shiz...mine ran great out of the box, and now with PUB AOKP it runs even better!
You should never need a custom ROM to make your tablet/phone usable... They should be there to make it better, not usable
Click to expand...
Click to collapse
You guys are right, should i send it back to google ? And will they put back all my app + data back ?
NickTheMajin said:
This is not a fix. Any bit of electronic you buy should be usable out of the box.
Click to expand...
Click to collapse
Send from my lovely Sensation XL,
If I succeed helping you (rare) don't forget to hit the thanks button

Probably not... If you are rooted, you could use titanium backup to save all your apps and data though

the_boo said:
Probably not... If you are rooted, you could use titanium backup to save all your apps and data though
Click to expand...
Click to collapse
Yes, but if i root my nexus 10, they wont repair it...
Send from my lovely Sensation XL,
If I succeed helping you (rare) don't forget to hit the thanks button

Rooting in NO WAY voids your warranty on the nexus 10...its kinda one of the reasons to get a nexus device...
---------- Post added at 09:11 AM ---------- Previous post was at 09:07 AM ----------
insevanhouts said:
Yes, but if i root my nexus 10, they wont repair it...
Send from my lovely Sensation XL,
If I succeed helping you (rare) don't forget to hit the thanks button
Click to expand...
Click to collapse

4 nexus 7 in one month ...

Hello,
i want to share what happen to me and how sad and dissappinted i'm with the ASUS nexus 7
i went through 4 nexus 7 (2013) in less than a month and I'm done... i got the first one when they first came out, as soon as i turn it on it said the goggle keyboard was not compatible, and every other app was not compatible, end up doing a factory reset and "it work" but the battery was only lasting 3 hrs. so i went and got a new one.
second one looked like it was working fine and i had it for a full 2 weeks... then i notice the back part where said "Asus" it was making a clicking noise, i thought it was no big deal but then the noise got louder and it was through the whole wide area of the ASUS brand in the back
third one ... fresh from them box after installing all my apps, asked me to do a reset for an update and got stock on re-staring loop over and over ...so away to bestbuy i went AGAIN.....
last one same thing had to a reset for an update..... and i got stock on the "X" of nexus and it recycles over and over and over ....
called android the guy said calls Asus that's a hardware issue
called asus... the guy said to send it over might take up to 10 days and i have to pay for the shipping.....
at this point I'm done I'm going tomorrow to return it........sucks cuz i don't want get a samsung with all the junk the put in their tables ...nexus was the way to go, for me with the pure android experience.....i'm pretty upset with the whole deal....
any advise ?

Wouldn't know what to tell you except return it and try some place else. Bestbuy might of gotten a bad shipment or something. Some have reported build quality issue but a lot of others have reported having no issues what so ever look here, http://forum.xda-developers.com/showthread.php?t=2407866
I as well got mine off amazon, through amazon them selves, no separate sellers and have had very good luck with no issues after testing what others have reported. Can only say keep trying maybe some where else if have to other wise like you said if your too fed up then maybe go with something else. The new Asus memo fhd's are coming out soon but went with the nexus 7 my self because looked like had the best options, also the new nexus 10 should be coming out at some point just don't know when.

OSCSA79 said:
Hello,
i want to share what happen to me and how sad and dissappinted i'm with the ASUS nexus 7
i went through 4 nexus 7 (2013) in less than a month and I'm done... i got the first one when they first came out, as soon as i turn it on it said the goggle keyboard was not compatible, and every other app was not compatible, end up doing a factory reset and "it work" but the battery was only lasting 3 hrs. so i went and got a new one.
second one looked like it was working fine and i had it for a full 2 weeks... then i notice the back part where said "Asus" it was making a clicking noise, i thought it was no big deal but then the noise got louder and it was through the whole wide area of the ASUS brand in the back
third one ... fresh from them box after installing all my apps, asked me to do a reset for an update and got stock on re-staring loop over and over ...so away to bestbuy i went AGAIN.....
last one same thing had to a reset for an update..... and i got stock on the "X" of nexus and it recycles over and over and over ....
called android the guy said calls Asus that's a hardware issue
called asus... the guy said to send it over might take up to 10 days and i have to pay for the shipping.....
at this point I'm done I'm going tomorrow to return it........sucks cuz i don't want get a samsung with all the junk the put in their tables ...nexus was the way to go, for me with the pure android experience.....i'm pretty upset with the whole deal....
any advise ?
Click to expand...
Click to collapse
at least Samsung's quality control is better and their tablets work properly.

OSCSA79 said:
Hello,
i want to share what happen to me and how sad and dissappinted i'm with the ASUS nexus 7
i went through 4 nexus 7 (2013) in less than a month and I'm done... i got the first one when they first came out, as soon as i turn it on it said the goggle keyboard was not compatible, and every other app was not compatible, end up doing a factory reset and "it work" but the battery was only lasting 3 hrs. so i went and got a new one.
second one looked like it was working fine and i had it for a full 2 weeks... then i notice the back part where said "Asus" it was making a clicking noise, i thought it was no big deal but then the noise got louder and it was through the whole wide area of the ASUS brand in the back
third one ... fresh from them box after installing all my apps, asked me to do a reset for an update and got stock on re-staring loop over and over ...so away to bestbuy i went AGAIN.....
last one same thing had to a reset for an update..... and i got stock on the "X" of nexus and it recycles over and over and over ....
called android the guy said calls Asus that's a hardware issue
called asus... the guy said to send it over might take up to 10 days and i have to pay for the shipping.....
at this point I'm done I'm going tomorrow to return it........sucks cuz i don't want get a samsung with all the junk the put in their tables ...nexus was the way to go, for me with the pure android experience.....i'm pretty upset with the whole deal....
any advise ?
Click to expand...
Click to collapse
Google Keyboard is not needed because you already have it. Plus this isn't the device fault, its because 4.3 Android is new. This happens every update. Some developers only allow an app to install to specific versions. 3hours battery seems low but that depends what you do. 3 hours of screen on time playing a game is normal.
The clicking noise is the camera shutter. Most cameras do this.
Update causing bootloops... Sad to say that it appears to be a bad update that is effecting everyone. Just ignore the update or flash a custom rom.
I know you are frustrated but the devices all sound like they were fine. There aren't any reports I've seen of many defective units. Just new 4.3 software pains. The Nexus devices are mostly for developers to get access to cheap hardware with the latest software. Hence why other manufactures don't upgrade until after a few revisions.
The N7 is a great tab if you can manage the buggy update. You can skip the upgrade but it will keep asking to install it.
Unless you need a tablet now, perhaps, in your case, it would be best wait a week or two until a new update drops.
Sent from my Nexus 7 using XDA Premium 4 mobile app

freeza said:
at least Samsung's quality control is better and their tablets work properly.
Click to expand...
Click to collapse
i agree with you... they may put a lot of junk but their good machines.....i have the gs4 ...no complaints in that department

Here is a fix to the x screen
Here is a fix to the x screen problem
I am not allowed to post links until my 10th post but if you go to youtube and put youtube / watch?v=jBKVAfZUFqI you will see the solution
OSCSA79 said:
Hello,
i want to share what happen to me and how sad and dissappinted i'm with the ASUS nexus 7
i went through 4 nexus 7 (2013) in less than a month and I'm done... i got the first one when they first came out, as soon as i turn it on it said the goggle keyboard was not compatible, and every other app was not compatible, end up doing a factory reset and "it work" but the battery was only lasting 3 hrs. so i went and got a new one.
second one looked like it was working fine and i had it for a full 2 weeks... then i notice the back part where said "Asus" it was making a clicking noise, i thought it was no big deal but then the noise got louder and it was through the whole wide area of the ASUS brand in the back
third one ... fresh from them box after installing all my apps, asked me to do a reset for an update and got stock on re-staring loop over and over ...so away to bestbuy i went AGAIN.....
last one same thing had to a reset for an update..... and i got stock on the "X" of nexus and it recycles over and over and over ....
called android the guy said calls Asus that's a hardware issue
called asus... the guy said to send it over might take up to 10 days and i have to pay for the shipping.....
at this point I'm done I'm going tomorrow to return it........sucks cuz i don't want get a samsung with all the junk the put in their tables ...nexus was the way to go, for me with the pure android experience.....i'm pretty upset with the whole deal....
any advise ?
Click to expand...
Click to collapse

freeza said:
at least Samsung's quality control is better and their tablets work properly.
Click to expand...
Click to collapse
I beg to differ - had to return two Note 8's recently because of horrible light bleed and dead pixels.
Sent from my Nexus 4

Typical user issue
Sent from my XT907

My suggestion would be to order another one from a different retailer. I ordered mine direct from google. I've had it for about 2 weeks now without any issues or problems.

firstresistance said:
Here is a fix to the x screen problem
I am not allowed to post links until my 10th post but if you go to youtube and put youtube / watch?v=jBKVAfZUFqI you will see the solution
Click to expand...
Click to collapse
https://www.youtube.com/watch?v=jBKVAfZUFqI&feature=youtube_gdata_player
Good info. Not sure if that IS the fix as everyone I've talked too said a factory reset did little to solve anything.
It WILL fix a bootloop but it will not stop the random reboots that eventually cause the bootloops.
The reboots are from bad factory images. The only fix I've seen work is to reflash the stock rom that Google has posted.
Sent from my Galaxy Nexus using XDA Premium 4 mobile app

Your adv. work like a charm ....thx u so much

Had mine for at least 3 weeks now. All is Stoll well. Was getting random reboots on stock unrooted. Now im rooted with Cm 10.2 nightlies. Life is well for this nexus 7 owner!
Sent from my Nexus 7 using xda app-developers app

ggreenwood334 said:
Had mine for at least 3 weeks now. All is Stoll well. Was getting random reboots on stock unrooted. Now im rooted with Cm 10.2 nightlies. Life is well for this nexus 7 owner!
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
is it worthy to root the nexus 7 ? your already running pure android ..... why CM if you dont mind my asking .... or is just because the problems we are having?

OSCSA79 said:
is it worthy to root the nexus 7 ? your already running pure android ..... why CM if you dont mind my asking .... or is just because the problems we are having?
Click to expand...
Click to collapse
Well pure android doesn't have root. You need root for such apps like Titanium backup and App Syncing Apps. CM is just a rom. Actually it is a very stock like rom. Its pure android much like what we have on our Nexus devices but it heavily modified by the CM team. Even though more recent builds have been closer and closer to stock apps, most are complete rewrites. They have their own Camera, Dialer, Launcher, extra settings, and Theme support.
CM uses their own special kernel and drivers. It helps when troubleshooting an issue. It works very well and a great option right now.
Sent from my Nexus 7 using XDA Premium 4 mobile app

With all the returns going on ... I'm waiting for a great deal on refurbished 2013 Nexus 7.
I bet I can make dozen people @work to jump on the deal.
Google may raise the price on 2014 Nexus to make all of us pay.

Stuck at X logo?
Just from there enter recovery holding power + volume up when the Android Guy appears with the no command press again power + volume up then wipe cache and reboot if still stuck at the X logo repeat but factory reset this time. That's what I did with mine. In my case just wiping the cache fix it.
Sent from my SPH-L710 using Tapatalk 4
Team SXTP

[Q] Is it bricked?

So I've been lurking here since I got my Nexus 4 (over two years ago) to find answers to my problems and usually I've been able to find an answer.
Now, I think my trusty Nexus 4 has finally given up the ghost. I powered it off Thursday night and when I went to power it on Friday morning, I got nothing. It had over 50% battery when I turned it off, so I don't think it's the battery. I've tried to boot it just about every way I can find, but nothing. It's been plugged in most of the weekend and still nothing.
So I'm thinking it's time to start looking for a new phone , what do you all think? If anyone thinks they've got a way to get it to boot up, just let me know, I'll give it a shot.
Thanks!

It sounds like it died. I don't have any suggestions on how to get it running if it doesn't even turn on.
Sent from my Nexus 9 using XDA Free mobile app

Does your PC detect it at all? Also have you looked in the Nexus 4 General section as there are a few threads about unbricking your Nexus (if that is, your Nexus is bricked and not dead), I'll try and find a few links for you now.
Beans
---------- Post added at 12:04 AM ---------- Previous post was at 12:00 AM ----------
bbeanss said:
Does your PC detect it at all? Also have you looked in the Nexus 4 General section as there are a few threads about unbricking your Nexus (if that is, your Nexus is bricked and not dead), I'll try and find a few links for you now.
Beans
Click to expand...
Click to collapse
*edit - Ok here's a few links, I'm going to have to do them one at a time though as I'm on the phone!
•Nexus 4 Unbricking Thread (QPST)
http://forum.xda-developers.com/showthread.php?t=2208289

bbeanss said:
Does your PC detect it at all? Also have you looked in the Nexus 4 General section as there are a few threads about unbricking your Nexus (if that is, your Nexus is bricked and not dead), I'll try and find a few links for you now.
Beans
Click to expand...
Click to collapse
No, if I plug it in to the PC it doesn't see it all.
I read through http://forum.xda-developers.com/nexus-4/general/tutorial-how-to-unbrick-n4-t2347060
but I don't think it will work because I can't get it to boot into any mode I've tried.

If you're running Windows 7 go into Start->Control Panel(view by large icon for ease of use)->Device Manager and go to Action and scan for hardware changes with the Nexus connected just to be certain that it's just not being detected properly in its current state.
Also there was another guy with a very similar problem that managed to fix his (does require dismantling the phone, but it's not too complicated)
http://forum.xda-developers.com/showthread.php?t=2975391
Beans

bbeanss said:
If you're running Windows 7 go into Start->Control Panel(view by large icon for ease of use)->Device Manager and go to Action and scan for hardware changes with the Nexus connected just to be certain that it's just not being detected properly in its current state.
Also there was another guy with a very similar problem that managed to fix his (does require dismantling the phone, but it's not too complicated)
http://forum.xda-developers.com/showthread.php?t=2975391
Beans
Click to expand...
Click to collapse
Thanks for all the help, I saw another similar thread about the battery, but since it was about 50% when I shut it down on Friday night, I didn't think about doing it. I guess it will be the last shot. I have one more day left of time off from my knee surgery, so I might give it a go tomorrow and see what happens. I'll let you know how it goes.

jgill33 said:
Thanks for all the help, I saw another similar thread about the battery, but since it was about 50% when I shut it down on Friday night, I didn't think about doing it. I guess it will be the last shot. I have one more day left of time off from my knee surgery, so I might give it a go tomorrow and see what happens. I'll let you know how it goes.
Click to expand...
Click to collapse
Giving thanks using the 'Thanks' button is always appreciated!
I hope the surgery went well and that both you and your device are up and running soon! If there's anything else you need don't hesitate to ask
Beans

bbeanss said:
Giving thanks using the 'Thanks' button is always appreciated!
I hope the surgery went well and that both you and your device are up and running soon! If there's anything else you need don't hesitate to ask
Beans
Click to expand...
Click to collapse
Asking for thanks is kind of gauche. If it comes it comes
Sent from my Nexus 9 using XDA Free mobile app

It may well be, but nobody seems to thank anybody without incentive on this forum any more :sly: I know this from experience, I've been here since the Sony Ericsson Xperia X8 days!
*Edit: Ahh they were the days, with developers such as @nobodyAtall and @doixanh !
Beans

What what @bbeans ? I heard me got mentioned
@jgill33 : try charging it for some more days.... perhaps its battery is having problems.

No way, I just fanboyed way too hard then @doixanh, where have you been for the past 2/3 years?
Beans

bbeanss said:
If you're running Windows 7 go into Start->Control Panel(view by large icon for ease of use)->Device Manager and go to Action and scan for hardware changes with the Nexus connected just to be certain that it's just not being detected properly in its current state.
Also there was another guy with a very similar problem that managed to fix his (does require dismantling the phone, but it's not too complicated)
http://forum.xda-developers.com/showthread.php?t=2975391
Beans
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Click to collapse
OMG!! I just got done doing the battery thing and it worked!! The odd thing though is that the battery was no where near dead. I only charged using that method for about 10 minutes and then it restarted the phone with 30% battery. I have no clue what the problem was . . . but I think I might take this scare and upgrade . . . maybe, lol.

jgill33 said:
OMG!! I just got done doing the battery thing and it worked!! The odd thing though is that the battery was no where near dead. I only charged using that method for about 10 minutes and then it restarted the phone with 30% battery. I have no clue what the problem was . . . but I think I might take this scare and upgrade . . . maybe, lol.
Click to expand...
Click to collapse
Brilliant news mate!
If anything I'd say put a new battery in there (£17~) and you'd have peace of mind in the fact that it will be unlikely to happen again any time soon, plus you'd save anywhere upward of £150 on buying an upgrade!
Beans

@bbeans: I've been taking care of this for the past 2/3 years
bbeanss said:
No way, I just fanboyed way too hard then @doixanh, where have you been for the past 2/3 years?
Beans
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Click to collapse

Nexus 6P Stuck in a boot loop even after stock image

Hey guys, I was using my phone today as per usual but for some reason, the app I was using crashed and then the phone shut off. The phone then went into a boot loop and I thought it'd be an easy fix to just reformat the phone/factory reset, however, these solutions didn't work.
So I went to Factory Image for Nexus and installed 7.1.2 (N2G48B, Jul 2017) with the script and line by line but there is still no success. The phone just turns on, has the "Google" boot screen then turns back off. I am unable to get into recovery and nothing that I tried worked.
I tried looking around for a fix and there are some wacky solutions that people have used and had some success like using a heat gun on it and letting it die out but I feel like that's unsafe.
I also tried this but it also didn't work.
Can anyone help me with this issue?
(Also my 6P is out of warranty so I'm pretty much screwed)
Update:
I contacted Google first, then Contacted Huawei about the same issue. Explained to Google what was wrong, then Huawei and Huawei told me to just contact a 3rd party repair shop to see if they can fix it. I looked at motherboard replacements for my 6P and it costs around $200-$300. I thought that was a bit insane, so I contacted Google again in hopes of them replacing my 6P despite it not being under warranty. I explained to them that I contacted Huawei about to issue, then looked all over the internet to find a solution to the problem and they understood that I was frustrated with this problem so they replaced my device! Took a lot of explaining but it all worked out.
tl;dr contacted google to RMA my device even though it is not under a warranty. Also, as far as I know there is no solution to this problem except replacing the motherboard.

vraj1470 said:
Hey guys, I was using my phone today as per usual but for some reason, the app I was using crashed and then the phone shut off. The phone then went into a boot loop and I thought it'd be an easy fix to just reformat the phone/factory reset, however, these solutions didn't work.
So I went to Factory Image for Nexus and installed 7.1.2 (N2G48B, Jul 2017) with the script and line by line but there is still no success. The phone just turns on, has the "Google" boot screen then turns back off. I am unable to get into recovery and nothing that I tried worked.
I tried looking around for a fix and there are some wacky solutions that people have used and had some success like using a heat gun on it and letting it die out but I feel like that's unsafe.
I also tried this but it also didn't work.
Can anyone help me with this issue?
(Also my 6P is out of warranty so I'm pretty much screwed)
Click to expand...
Click to collapse
First, check a few things. Can you enter recovery mode? When flashing stock, did you flash all the images separately after extracting the stock zip and run the format user data command afterwards?. What do you see in device manager when plugging your phone in while in bootloader?

DEVILOPS 007 said:
First, check a few things. Can you enter recovery mode? When flashing stock, did you flash all the images separately after extracting the stock zip and run the format user data command afterwards?. What do you see in device manager when plugging your phone in while in bootloader?
Click to expand...
Click to collapse
I cannot enter recovery mode. I called Huawei and they said "When you are in bootloader, go to Recovery mode option and then when you press the power button, hold the power button in and the Volume Up button to get into recovery." I tried these steps but it doesn't work.
I first used the script that was given in the folder to flash the stock image but it didn't work. So I did the steps manually and still had no luck. I do not know what you mean when you say "format user data" command. The instructions on the google website doesn't say to do this step. Also, I assumed that all the data is erased when I locked and unlocked the bootloader.
When I plug it into my computer, My device manager says this: https://puu.sh/wJBzI/f7fa02b291.png

i am literally having the same problem. Just a random bootloop in the middle of the day. cant get to recovery, did a full factory reset, even relocked, stuck in a google logo bootloop. followed step 10 in this thread

Same issue here. I can get into bootloader and recovery. Have tried flashing all sorts of different firmwares, sideloaded many OTA's.
in TWRP if I try to backup or restore it craps out a few percent in.

Andrewbud said:
Same issue here. I can get into bootloader and recovery. Have tried flashing all sorts of different firmwares, sideloaded many OTA's.
in TWRP if I try to backup or restore it craps out a few percent in.
Click to expand...
Click to collapse
Have you tried formating partions?

Wow this seems like a common issue..I'm surprised that there isn't a fix for it already. I'll keep this post updated if I find a fix for the issue, but as for now, I'm waiting for my phone to die out and seeing if I can do anything from there.

vraj1470 said:
Wow this seems like a common issue..I'm surprised that there isn't a fix for it already. I'll keep this post updated if I find a fix for the issue, but as for now, I'm waiting for my phone to die out and seeing if I can do anything from there.
Click to expand...
Click to collapse
BLOD is a hardware issue. No recovery mode= S.O.L. Time to move on.

Exodusche said:
Have you tried formating partions?
Click to expand...
Click to collapse
Some but not all.
If I wanted to format all possible partitions which would they be?

Andrewbud said:
Some but not all.
If I wanted to format all possible partitions which would they be?
Click to expand...
Click to collapse
Not sure I just did data and cache. Don't believe mine was true BLOD but presented same symptoms.

DEVILOPS 007 said:
First, check a few things. Can you enter recovery mode? When flashing stock, did you flash all the images separately after extracting the stock zip and run the format user data command afterwards?. What do you see in device manager when plugging your phone in while in bootloader?
Click to expand...
Click to collapse
v12xke said:
BLOD is a hardware issue. No recovery mode= S.O.L. Time to move on.
Click to expand...
Click to collapse
I find it hard to belive it's ****ed beyond all repair...It's a pretty new phone and there still isnt any solution for it? That's insane.

vraj1470 said:
I find it hard to belive it's ****ed beyond all repair...It's a pretty new phone and there still isnt any solution for it? That's insane.
Click to expand...
Click to collapse
Out of warranty? Well, sure you can buy a motherboard and swap it out for more than the phone is worth... or just buy another phone?

v12xke said:
Out of warranty? Well, sure you can buy a motherboard and swap it out for more than the phone is worth... or just buy another phone?
Click to expand...
Click to collapse
It's out of warranty.
But why would a phone that was made in 2015 break in 2017. A 2 year life cycle? It's so infuriating that I spent $550 on a phone and now the only other option for me to use this phone after a year and a half is to either buy a new motherboard for the phone or get a new one.

Got an rma with Huawei Canada. Purchased from telus Dec 1 2015

I don't wanna sound like an ass but clearly folks are not reading and searching before posting. This BLOD issue has so many different threads it's now silly. Boot loop with no recovery equals dead. Period. If you have recovery available, them keep plugging away at the options people's have offered in countless threads. As a parting note, just scroll down passed this past for say the next 40 and count the number of posts about boot looping. It might surprise you... Sorry for the rant...

I have the BLOD as well. 16 month old phone bought from Best Buy, so Google and Huawei have both given me the middle finger. I'm so [email protected]#king pissed about it.
I've been able to do the hairdryer trick to get the phone up and running again, but I can't really do anything beyond texting. The moment I do anything proc-intensive that would cause it to flip to the big cluster I'm back to the BLOD and fishing out my wife's hairdryer again. It's lunacy.
I'm curious as to how big of a fraction of the N6Ps are affected by this. Like CyberpodS2 said, there are a bazillion threads about this now, so how many Nexuses have sh$t the bed at this point? Seems like a lot (although the internet is admittedly a very noisy place)...

mustardayonnaise said:
I have the BLOD as well. 16 month old phone bought from Best Buy, so Google and Huawei have both given me the middle finger. I'm so [email protected]#king pissed about it.
I've been able to do the hairdryer trick to get the phone up and running again, but I can't really do anything beyond texting. The moment I do anything proc-intensive that would cause it to flip to the big cluster I'm back to the BLOD and fishing out my wife's hairdryer again. It's lunacy.
I'm curious as to how big of a fraction of the N6Ps are affected by this. Like CyberpodS2 said, there are a bazillion threads about this now, so how many Nexuses have sh$t the bed at this point? Seems like a lot (although the internet is admittedly a very noisy place)...
Click to expand...
Click to collapse
I saw all of the posts about the bootloop. I just couldn't find a solution to the problem so I posted again with a post thst had detailed things on what I did. It's insane how there is no fix for it though. It's even a common problem and Google/Huawei doesn't cover it unless its under warranty...
I was able to contact Google about the situation and they sent me a replacement. I'm considering selling the unit they sent me..

vraj1470 said:
I saw all of the posts about the bootloop. I just couldn't find a solution to the problem so I posted again with a post thst had detailed things on what I did. It's insane how there is no fix for it though. It's even a common problem and Google/Huawei doesn't cover it unless its under warranty...
I was able to contact Google about the situation and they sent me a replacement. I'm considering selling the unit they sent me..
Click to expand...
Click to collapse
You should unload it on Craigslist/Ebay/whatever ASAP, in my opinion. Use the equity to buy a better, more stable phone... I love the Pixel but it costs a lot... at least it's not ****ing Huawei. Screw this goddamn phone.
I've picked up an LG G5 as a stopgap until I can figure out what my next move is. I'm just really annoyed because I had planned on keeping the 6P for at least 3 years; I'm not big on constantly upgrading.. I like to buy a high-end product that will last me a long time and that I won't have to worry about. I didn't even make halfway to that ownership goal.

mustardayonnaise said:
I have the BLOD as well. 16 month old phone bought from Best Buy, so Google and Huawei have both given me the middle finger. I'm so [email protected]#king pissed about it.
I've been able to do the hairdryer trick to get the phone up and running again, but I can't really do anything beyond texting. The moment I do anything proc-intensive that would cause it to flip to the big cluster I'm back to the BLOD and fishing out my wife's hairdryer again. It's lunacy.
I'm curious as to how big of a fraction of the N6Ps are affected by this. Like CyberpodS2 said, there are a bazillion threads about this now, so how many Nexuses have sh$t the bed at this point? Seems like a lot (although the internet is admittedly a very noisy place)...
Click to expand...
Click to collapse
Oh the same thing happened here with my 64gig version. My warranty expired in April and Phone BLOD in June in the middle of the day while i was listening to music at office. Had to spend the rest of the day jumping through loops with either google and huawei. The end result was motherboard replacement and since i had no warranty they wanted to give 25k (390$) (New 32gb comes at around 22k). I tried all the options that were available here on XDA but nothing worked. I am so disappointed in huawei and google, I've seen cases in US where they replace the device even when warranty is expired but not here, the customer care services are sorely lacking at my place. Week after bought One Plus 5 which is loads better than 6P and you don't even need to root it as most of things that needed root comes per-loaded in their Settings and no bloatware whatsoever.

mustardayonnaise said:
You should unload it on Craigslist/Ebay/whatever ASAP, in my opinion. Use the equity to buy a better, more stable phone... I love the Pixel but it costs a lot... at least it's not ****ing Huawei. Screw this goddamn phone.
I've picked up an LG G5 as a stopgap until I can figure out what my next move is. I'm just really annoyed because I had planned on keeping the 6P for at least 3 years; I'm not big on constantly upgrading.. I like to buy a high-end product that will last me a long time and that I won't have to worry about. I didn't even make halfway to that ownership goal.
Click to expand...
Click to collapse
Yeah, I'm probably gonna sell it and wait for the Galaxy Note 8 maybe. I'm going to stick with my 3 year old HTC one M8 in the meantime...Also, What do you think the asking price is for the Nexus 6P 64GB model is?