[Q] NQ stuck in "Setting up network" mode - Nexus Q Q&A, Help & Troubleshooting

Hi guys,
I used my NQ last week, was working fine. My ADSL modem had to restart yesterday (update of the config by the ISP). Tried to replug and use my NQ again today, with no luck.
I tried palm reset, but the NQ is stuck in the "setting up network" mode. As it is said on the NQ app, plus quick blue led circle on the Q.
Any help appreciated? Not sure what to do to regain access to my beloved music.
Am kind of a newbie, NQ-wise. Tell me if you guys need more info.
thanks,
W.

woaow said:
Hi guys,
I used my NQ last week, was working fine. My ADSL modem had to restart yesterday (update of the config by the ISP). Tried to replug and use my NQ again today, with no luck.
I tried palm reset, but the NQ is stuck in the "setting up network" mode. As it is said on the NQ app, plus quick blue led circle on the Q.
Any help appreciated? Not sure what to do to regain access to my beloved music.
Am kind of a newbie, NQ-wise. Tell me if you guys need more info.
thanks,
W.
Click to expand...
Click to collapse
have you tried clearing data in the app? it sometimes remembers passwords and such for you and if you have changed things it might be remembering old information.

animal24 said:
have you tried clearing data in the app? it sometimes remembers passwords and such for you and if you have changed things it might be remembering old information.
Click to expand...
Click to collapse
Yeah - tried, but no difference. I noticed that I had to do a Bluetooth pairing when I started originally. And didnt have to do it here, even when I cleared the app cache. Would it make a difference ? (Can't try now, am not close to my Nexus Q for a few days)
Any other idea I should look for ?

Related

android market terms of service problem

Hello, i finally got my Hero. loaded a new ROM onto it and rooted it, but i´m having some trouble with the market app. whenever i try to open it it just says loading "android market terms of service" and stays there forever, the only choice is to wait longer og choose decline.
I´ve triyed both on wifi and gprs connection, and every other application on the phone can use both connections to browse and so on.just not android market..
Here is a little infor about the phone to help you figur my problem out.
ROM: update-hero-modacocustomrom-1.1-signed
Firmware version: 1.5
Baseband Version: 63.18.55.06U_6.35.04.25
Kernel version: 2.6.27-a550404199 [email protected] #521
Build number: 1.79.482.3 14733 CL#49365 release keys
Software version 1.0.0.A6288
Hope some kind soul is willing to help me out, thank you in advance.
I just put 1.1 on my Hero a few hours ago, and Market is still working fine for me. i did update the radio first though; you might want to try that.
otherwise, it could just be Market playing up, not at all unusual in my experience...
Updated the radio to this version, "update-hero-radio-63.18.55.06_6.35.05.15-signed" still no luck getting allowed to accept the terms of service, but i seems that the phone now has better signal strenght to the phone net.
After apoximitly 5 minutes i get a window instead of the loading screen where is says "Attention. An error has occured. Please try again later."
this sounds similar to teh connection errors that people are experiencing when they skip the sign in process during the initial set up. In general,m the only solution to that is to hard reset and sign in to google at the very first opportunity, during the set up screens and before you ever see the touchflo homescreen.
of course, it could just be a proxy in the APN settings.....
Year, i had that problem on the first time i changed the ROM, on that occasion i skipped the google account setup, and couldn´t use any program the used the internet.
But on this install i did do the sign in on first boot, and every program other that market that uses the internet or GPRS is working (weather, browser, mail, stock´s and so on)
Only thing that won´t start is the market tearms of service.
I had the exact same problem.
You need to contact your service provider and get the APN settings for your provider. After you have entered them in connect to marketplace over 3G and you should be fine.
My problem was caused by my phone company, Chess.no, shipping the unit with APN settings for Netcom! Obviously with a Chess sim inside the phone had some connectivity problems. Once the Chess APN settings were in I got connected straight away.
are you using wifi or 3g? I heard that market likes to make it's initial connection over 3G....
sadly i have a locked t-mobile G2 so i don't have any of these problems, i just sign in and it is automatically set up for me over 3G.
Arctic Matt was spot on, there was no APN profile in the phone, just made one with a name. after that it worked instantly.
Thanks alot.
Thanks for listening
I cannot believe that Scandinavian mobile providers, with their lazy ass coffee drinking cake eating lifestyle, have failed to notice this problem. If you look around on other forums (Google, Chess, Netcom) there are tons of people with this shortfall. I am so sick of this constant crap in Norway that I am moving my entire family over to Canada! In Norway, the technology is there and people want it but the companies providing it are infested by tech thick 50 year old management morons who are incapable of overseeing projects.
Just imagine if you were not a member of xda devs and have just got this phone as an average Joe. No apps! No help! ...and they wonder why people hack the phones to hell.
Glad I could help.
Sorry to dig up an old thread but I've got the exact same problem and have tried everything listed here. I had this issue on my LG Optimus One running Froyo, I flashed with a new ROM and still have the same problem.
I tried:
1. Master Reset through the phone (3 times!)
2. Entering APN and connecting via the mobile network before using WiFi (also tried WiFi first before using mobile network, no difference).
3. Signing in through the YouTube App and ensuring sync was on, yes that works, and I can see my Gmail, but still can't sign into the Market.
After (3), each time I try to open the Market I get " An error has occurred. Please try again later." and the Market just exits.
Anyone have any other solutions which might work??
cyberdog100 said:
Sorry to dig up an old thread but I've got the exact same problem and have tried everything listed here. I had this issue on my LG Optimus One running Froyo, I flashed with a new ROM and still have the same problem.
I tried:
1. Master Reset through the phone (3 times!)
2. Entering APN and connecting via the mobile network before using WiFi (also tried WiFi first before using mobile network, no difference).
3. Signing in through the YouTube App and ensuring sync was on, yes that works, and I can see my Gmail, but still can't sign into the Market.
After (3), each time I try to open the Market I get " An error has occurred. Please try again later." and the Market just exits.
Anyone have any other solutions which might work??
Click to expand...
Click to collapse
Sometimes your provider will block your connection to market, until you verify that you are over 18 (as a child proofing method) etc.. (even on wifi, somehow)
at least that was a problem with someone I knew.. .. I assume master reset would clear market data and cache?
nijnvy said:
Sometimes your provider will block your connection to market, until you verify that you are over 18 (as a child proofing method) etc.. (even on wifi, somehow)
at least that was a problem with someone I knew.. .. I assume master reset would clear market data and cache?
Click to expand...
Click to collapse
I don't think that's my issue, I've used my SIM as well as many other SIMs in other Android phones to access the market, it just seems to be an issue with this particular handset, oh well its weird!
Did you find a solution to your problem? I just flashed Android 2.2 to my HD2 and have a similar problem, only android market wont work.
Thanks!
pogoetic said:
Did you find a solution to your problem? I just flashed Android 2.2 to my HD2 and have a similar problem, only android market wont work.
Thanks!
Click to expand...
Click to collapse
I am having this same error as well.
Okay so i had to download an app called MoreLocale2 and force the locale to English(United States) and hard reset the phone. Worked fine after that. Hope it helps!
Android market just works here if google talks is enabled and connected...

MMS&Data Connection Problem..

Apologies if this has been posted before, I have tried to find topics similar, but have found no resolution thus far.
My X10's data was working perfectly, then about 2 weeks ago, market stopped working at "Starting Download" never completed, and I couldn't download Apps! This suddenly fixed itself one night randomly, and all my apps downloaded and installed, but instantly the market problem continued when I tried to use it again!
Now, the 3G/2G connection is totally non existent, there is NO icon at the top.. I have tried restarting the phone, turning it off and on, sim and battery out, even calling O2 to get correct APN settings (Server field is black, is this right?) and I got no "green light" beside "mms" at the APN type field..
The signal was fantastic before, and my family are still getting 3G connection on their phones, so I ahve no idea what the problem is.. I installed a few battery saving things which Iv since uninstalled.. but i have no clue what to do!
Any help would be much appreciated.. Thankyou!
suggest backing up your apps and then doing a factory data reset.. it's a pain in the proverbials but worked for me when this happened a couple of months ago.
How do I go about doing this mate? Any easy way?
Hi - Before you do this.. Can I just check something.. have you check in your network settings that it's not switched off... settings; wireless controls; mobile networks; MMS and data (needs to be on!).. and network mode - best to have it on GSM/ WCDMA Preferred to make sure... otherwise.... to answer your question above..
That will depend on whether you've already downloaded a file/ app manager such as ASTRO which will allow you to back up the apps.... if not you'll just have to make a note of which ones you want to reinstall and re load them after you've reset the phone.. the reset is done in the settings menu - sd card and phone storage - factory data reset... it will reset your phone back to how is was when you first got it though..

[Q] cant access market after root

i rooted my epic yesterday and everything worked just fine. but today when i tried to access the market it get the message " a network error has occured. retry, or cancel and return too the previous screen. its not a data issue cause i can access slacker radio and the websites via dolphin hd. any ideas on whats wrong
update: i can access the market via wifi. just checked that
pjames said:
i rooted my epic yesterday and everything worked just fine. but today when i tried to access the market it get the message " a network error has occured. retry, or cancel and return too the previous screen. its not a data issue cause i can access slacker radio and the websites via dolphin hd. any ideas on whats wrong
update: i can access the market via wifi. just checked that
Click to expand...
Click to collapse
Are you using JuiceDefender?
When you try to access, do you have a 3G icon at the top?
This doesn't belong it dev, et cetera.
im not using juicedefender. i have the 3g icon. i used to do tech support. i know what to look for, but i cant figure this out lol
this can be closed please and thank you. my market started working again. i don't know what was causing the problem but its fixed lol
pjames said:
this can be closed please and thank you. my market started working again. i don't know what was causing the problem but its fixed lol
Click to expand...
Click to collapse
If you can sign into gtalk you can generally sign into the android market. They are somehow tied together.
Android market has some issues, it can't connect for a while will come back up. I been dealing with this the past 2 weeks. It happens intermittently.
If you can access it, but apps don't download try clearing cache and data of the following apps.
Clear Data and Cache from:
Checkin Service
Download Manager
Google Talk Service
Google Talk Storage
Market
Force close market and restart it
I've only noticed market issue after I flash a new rom. The market connects but won't actually "start" downloading. I have found that connecting to wifi somehow prods it into behaving as expected. What I mean is, download something over wifi from the market, disable it and then use 3g. Works for me... /shrugs

[FIXED] Cannot create Activesync account - Activation failed !

I removed my ActiveSync Email account on Friday evening as part of a system test.
However, whenever I try to re-setup the account, at the last step in the process where it says "Activation - By activating this application ....", when I press YES, the screen shows "Checking incoming server settings" as normal for a moment, but then a popup dialog appears saying
Setup could not finish
Activation failed. Unable to
connect to network. Try again
with network provider's
default APN
[OK]
I have tried a "Factory data reset" - same result
I have tried setting up over both Vodafone network, and known good wi-fi network - same result
I have tried reflashing the firmware - same result
I did find a thread on the Galaxy S II forum that has about 10 reports of this issue happening to other people over the weekend.
Hopefully Samsung can fix this quickly, as I need my email.
In the meantime, if you need Exchange Email - I would advise not changing anything on your phone.
I have exactly the same problem on my i9100 stock ROM 2.3.5. I was thinking if it was my problem but after trying the same procedure on 3 of my colleagues i9100 all of them get the same error. Obviously there is something wrong with Samsung activation (???) server.
LiverpoolFCfan said:
I removed my ActiveSync Email account on Friday evening as part of a system test.
However, whenever I try to re-setup the account, at the last step in the process where it says "Activation - By activating this application ....", when I press YES, the screen shows "Checking incoming server settings" as normal for a moment, but then a popup dialog appears saying
Setup could not finish
Activation failed. Unable to
connect to network. Try again
with network provider's
default APN
[OK]
I have tried a "Factory data reset" - same result
I have tried setting up over both Vodafone network, and known good wi-fi network - same result
I have tried reflashing the firmware - same result
I did find a thread on the Galaxy S II forum that has about 10 reports of this issue happening to other people over the weekend.
Hopefully Samsung can fix this quickly, as I need my email.
In the meantime, if you need Exchange Email - I would advise not changing anything on your phone.
Click to expand...
Click to collapse
I am using Galaxy S II on 2.3.5 and experiencing exactly the same problem!
Some discussion going on about this here: http://forum.xda-developers.com/showthread.php?t=1098806
Just tried again 5 minutes ago - and voila !
Finally it is working again. Only 4 days later ...
yes its started working again........ God know wht went wrong for four days.
Samsung galaxy s2 cannot connect to activesyn account
Hi!
I am having the same problems as below with my Samsung Galaxy S2 4G
Originally no problem connecting.
Then did factory reset. Now cannot connect at all to activesync account.
Keep getting message "unable to connect to network. try again with network providers default apn"
I have tried to connect through main account, email and calendar (as advised previvously)
I have done it manually. All info is correct.
Please help - I am desperate!!
Thanks,
Anne
I think all have the same problem like you..just wait a couple of days
"Activation failed", Cannot connect to network. Please try connecting to network prov
Hi All,
I am experiencing the same problem. I factory reset my samsung galaxy ace s5830i phone. Everything is working fine except email.
When i am trying to setup AtiveSync, it says "Activation failed", Cannot connect to network. Please try connecting to network providers default APN.
Requesting help as soon as possible as my work is held up..
Cheers !!
nranjit said:
Hi All,
I am experiencing the same problem. I factory reset my samsung galaxy ace s5830i phone. Everything is working fine except email.
When i am trying to setup AtiveSync, it says "Activation failed", Cannot connect to network. Please try connecting to network providers default APN.
Requesting help as soon as possible as my work is held up..
Cheers !!
Click to expand...
Click to collapse
Try uninstall profile, reboot and install it again.
APN Problem Resolved
kozianozdra said:
Try uninstall profile, reboot and install it again.
Click to expand...
Click to collapse
" Hi All,
I had already mentioned that inspite of factory reset, the problem persisted. Then how can by unistalling the profile, reboot & installing it again will work ????
"The problem has resolved only after contacting samsung service center. They took the remote screen of the mobile & asked me to setup my email & to my surprise it worked this time. It seems they have made some changes in their server which made it work though they didn't mentioned this "
Thanking all for your support
Same here - how did you resolve the issue?
LiverpoolFCfan said:
Just tried again 5 minutes ago - and voila !
Finally it is working again. Only 4 days later ...
Click to expand...
Click to collapse
And how did you fix it?
I'm having the same problem and have been trying to solve it for two weeks now!?

Urgent Help require: Note 3 “Smart Network Switch" not working anymore.

Hi there,
Recently I discovered this issue: the “Smart Network Switch" is not working anymore.
For me this is very important, as here wifi connection is not that great like the Mobile Data network here. Wifi internet sometime downs without any notification but Mobile data network is 100% uptime 24x7. But so far the " Smart Network Switch" helps me great as I’ve to stay online over skype always, if the wifi lost internet then it automatically switch to HSPDA which helps me to stay online always even if I’m unaware the wifi internet is down.
Earlier even if the wifi internet link is ok still sometime it was switching to HSPDA by saying internet is slow, I don’t mind that but recently I was noticing even if the wifi was down for long time it wasn’t switching to HSPDA.
In short the "Smart Network Switch" isn’t working at all at any condition. I doubt it could be due to any recent installed app. But I’m not sure which one could. I checked the all recent installed apps accessibility list and removed Airdriod and CM Security which had full network access. But still that didn’t help.
I’m sure this is due to a software bug not a hardware issue. For more input and clues:
# Since over last six month my phone lost the vibration, the vibration motor is not working, I tested with hardware test. I’m really not happy with this phone. Its not yet completed 1year and couldn’t find any nearest service center. So its still working without the vib feature.
# Recently I’ve upgraded the local WIFI setup with a primary dual band TP-Link router and another wifi router as bridge with same SSID and password, this is to get better wifi coverage. Due to this dual router the wifi coverage is at full bar everywhere and the phone has the same. But I think this is nothing to do with this.
Please advice. Thanks in advance.
Have you tried a factory reset?
Have you removed the certificates from those apps?
Have you removed them as device administrators?
Sent From My Samsung Galaxy Note 3 N9005 Using Tapatalk
ShadowLea said:
Have you tried a factory reset?
Have you removed the certificates from those apps?
Have you removed them as device administrators?
Sent From My Samsung Galaxy Note 3 N9005 Using Tapatalk
Click to expand...
Click to collapse
Thanks for your reply. No I don’t want to factory reset for now, this would be my last option as I have to a lots of work to get everything back, apps and data, setup etc.
No I did not removed the certificates from those apps. Never did this before. When I uninstall I always clear all data of those apps and then uninstall. How do I find certificates of those apps? I know the certificate location but don’t know how to find those specifically.
I removed them as device administrators if its require, if a app in dev admin, it cannot be uninstall.
Please advice. Thanks
Sorry, credentials, not certificates. Bloody autocorrect....
Settings > security. Scroll all the way down. You can either clear all user-added credentials all at once by hitting clear credentials, or look it up and deselect it manually under trusted credentials.
Sent From My Samsung Galaxy Note 3 N9005 Using Tapatalk
Yes here credentials are CA certificates, after reading your 1st post I checked that but there was none user added, all are system and its a huge list. Also the clear option grayed out as nothing there to delete.
I wiped system cache partition from recovery, ran it under safe mode but nothing helps. So I doubt this will fix even after formatting to factory setting. It could be a hardware issue.
The issue has been fixed after formatting and factory resetting the phone.
soumen.sam said:
The issue has been fixed after formatting and factory resetting the phone.
Click to expand...
Click to collapse
As was originally suggested..
DSA said:
As was originally suggested..
Click to expand...
Click to collapse
Yes but this made my work increase a lot to get back all previous apps and their data. Kies app backup didnt backup app data, only the apps itself. I didnt know that. It took me a a day to get every setting back. Their could be another way to clear data somewhere which I couldnt find.
ShadowLea said:
Have you tried a factory reset?
Click to expand...
Click to collapse
Any way it was very important for me, so that had to go for this. Thanks for the advice BTW.

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